NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 GMC Acadia. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
PLACE THE VEHICLE INTO PARK. GO TO SHUT VEHICLE OFF AND THE DASH TELLS YOU TO SHIFT TO PARK. YOU HAVE TO KEEP SHIFTING IN AND OUT OF PARK TILL IT REGISTERS ITS IN PARK OTHER THE ELECTRONICS DON'T TURN OFF AND IF NOT PARKED ON LEVEL GROUND VEHICLE WILL ROLL. I PARK IN A PARKING GARAGE AND IF I WOULDN'T HAVE BEEN PAYING ATTENTION MY VEHICLE WHEN STARTING TO ROLL COULD HAVE EASILY HIT ANOTHER CAR OR EVEN WORSE A PERSON. MY VEHICLE IS GOING INTO SHOP TODAY SO IF DOCUMENTS ARE NEED I WILL HAVE THEM.
WITH VEHICLE PARKED I GET A MESSAGE OF SHIFT IN PARK AND VEHICLE DOESN'T FULLY TURN OFF. IT IS KNOWN AS AN ISSUE FOR GM VEHICLES - BULLETIN ISSUED.
TL* THE CONTACT OWNS A 2017 GMC ARCADIA. THE CONTACT STATED WHILE STOPPED WITH THE VEHICLE IN PARK, THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WITH AN ABNORMAL CHIME HEARD. ADDITIONALLY, THE DOORS FAILED TO LOCK SECURELY. THE CONTACT CALLED SHELTON BUICK GMC INC (855 S. ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 266-2156) AND WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 25,000. *BF *AS
VEHICLE WILL NOT TURN OFF. INSTRUCTED TO SHIFT TO PARK BUT VEHICLE IS IN PARK.
ALTHOUGH IN PARK, THE DASH ALERTS THE FOLLOWING MESSAGE : 'SHIFT TO PARK' THIS ALERT DOES NOT ALLOW THE VEHICLE TO BE SHUT OFF FULLY AS THE RADIO STILL PLAYS, LIGHTS REMAIN IN AND THE DASH REMAINS LIT. HAVE TRIED TO RESTART AND SHIFT INTO DIFFERENT GEARS THEN RETURN TO PARK AS WELL AS ENGAGE THE EMERGENCY BREAK. NOTHING WORKS TO FIX THIS.
THIS IS THE 2ND TIME, FIXES IN MARCH 2019. NOW HAVING SAME PROBLEM. WHEN I PUT THE SUV IN PARK I GET AND ERROR MESSAGE 'SHIFT TO PARK'. ACCORDING TO GMC THERE IS A TECHNICAL SERVICE BULLETIN ISSUED BUT NO RECALL. OF COURSE DEALER WILL NOT COVER COST SINCE IT WAS REPAIRED OVER A YEAR AGO. VEHICLE WAS OUT OF WARRANTY ALREADY SO I ALREADY PAID OVER $330 TO HAVE REPAIRED ONCE. GMC WILL OFFER NO HELP. SOMETIMES TAKES ME AS MANY AS 10 TIMES TURNING VEHICLE ON AND OFF BEFORE I CAN GET THE VEHICLE TO CLEAR THE MESSAGE.
'STEERING ASSIST REDUCED DRIVE WITH CARE' WARNING LIGHT SHOWS UP AT LEAST ONCE A MONTH. THE AIR CONDITIONER AND TEMPERATURE GAUGE DO NOT WORK WHEN THIS IS ON. WE HAD IT CHECKED AND THERE WAS ZERO FREON IN IT. HAD THAT REFILLED TOTALING OVER $400 BECAUSE IT'S A SPECIAL KIND THAT TAKES THE 1234 HOOK UP. STEERING ASSIST REDUCED DRIVE WITH CARE WARNING LIGHT CAME ON AGAIN LIKE IT DOES EVERY MONTH. HUSBAND POPPED THE HOOD TO TAKE A LOOK AND IT APPEARS FREON HAS SPEWED WHILE STEERING ASSIST LIGHT IS ON, EXPLAINING WHY IT WAS EMPTY WHEN WE TOOK IT TO BE CHECKED. THE CHECK ENGINE LIGHT IS ALSO ON NOW TOO. WHEN POWERING VEHICLE OFF, A MESSAGE ON THE SCREEN SAYS 'CLIMATE CONTROL NOT AVAILABLE WHEN VEHICLE IS POWERED OFF'. ADDITIONALLY WE GET A 'SHIFT TO PARK' MESSAGE WHEN WE POWER OFF THE VEHICLE. READY TO SEEK LEGAL ACTION
I BOUGHT MY 2017 GMC ACADIA ON AUGUST 3, 2020. WHEN I GOT HOME I PUT MY VEHICLE IN PARK AND ON THE SCREEN IT SAID "SHIFT TO PARK." I HAD PARKED ON A HILL AND I THOUGHT MAYBE THAT'S WHAT HAD CAUSED IT. SO FOR THE NEXT COUPLE WEEKS IT HAS DONE THE SAME THING MULTIPLE TIMES. I AM USUALLY PARKED AND SHIFTING IT INTO PARK. I HAVE BEEN LATE TO WORK BECAUSE I AM CONSTANTLY FIGHTING WITH THE SHIFTER SO MY CAR WILL SHUT OFF. I HAVE GOOGLED IT AND THERE A TON OF REVIEWS SAYING THAT THEY ARE HAVING THE SAME PROBLEM AS ME. I AM VERY DISAPPOINTED THAT NOTHING IS BEING DONE ABOUT THIS. I PAID A LOT OF MONEY FOR MY VEHICLE AND I'M MAKING A PAYMENT ON IT AS WELL. I HAVE TO SMALL CHILDREN AND IT'S A SAFETY HAZARD BECAUSE SOME HAS MADE COMMENTS THAT THEIR VEHICLE ROLLS BACKWARDS. SOMETHING NEEDS TO BE FIXED. SOME HAVE HAD IT FIXED AND TWO MONTHS LATER IT HAPPENS AGAIN. I HAVE CALLED THE GMC DEALERSHIP NEAR ME, CORPORATE, AND THE DEALERSHIP I BOUGHT IT FROM AND THEY ARE ALL LOOKING INTO THE PROBLEM. WE, AS IN THE PEOPLE THAT BOUGHT THE VEHICLE, SHOULDN'T HAVE TO PAY FOR A MISTAKE THE GMC CLEARLY KNOWS ABOUT.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK MAKING IT DIFFICULT TO SHUT-OFF THE VEHICLE. THE CONTACT STATED THAT THE ENGINE FAILED TO SHUT-OFF SOMETIMES AND WOULD NOT ALLOW THE DRIVER TO LEAVE THE VEHICLE. THE SHIFT TO PARK MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO RIVERHEAD BUICK GMC DEALER LOCATED AT 1423 OLD COUNTRY RD, RIVERHEAD, NY 11901, WHERE THE TECHNICIAN REPLACED THE WIRING HARNESS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPLACED AN UNKNOWN PART IN THE GEAR SHIFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
When you put the car in park it often won’t recognize it and will display a message on the console stating “shift to park”. When it does this you’re not able to turn your car completely off so you just have to continue messing around with the shifter or turning the car back on again by pressing the break until it finally goes off. This happens at least once daily and can take upwards of 5 minutes sometimes to finally recognize the car is in park so you can turn the car off. We’ve tried leaving the car running before when this message is displayed when it’s been parked in our garage thinking it would eventually realize it’s in park and shutoff but after 10 minutes of running it still hadn’t recognized it was in park. We called our dealership about this and they told us that they get a lot of complaints about this issue.
WHEN BEING PLACED IN PARK TO TURN OFF VEHICLE, MESSAGE STATES "SHIFT TO PARK". WHEN THIS HAPPENS I AM UNABLE TO LOCK DOORS, PARKING LIGHTS STAY ON AS WELL AS RADIO. IT TAKES SEVERAL ATTEMPTS TO GET IT TO NOT READ " SHIFT TO PARK". THIS HAPPENS VERY OFTEN.
BOTH REAR TIRES, MICHELIN TOTAL PERFORMANCE WITH 29,322 MILES ON THEM ARE LOSING CHUNKS OF RUBBER FROM THE TREAD. THE TREADS ARE NOT DOWN TO THE WEAR LINES. THIS IS A SAFETY ISSUE AND BECAUSE I AM THE SECOND OWNER OF THE VEHICLE, THE DEALERSHIP WILL NOT HELP ME. THIS WAS FIRST NOTED WHEN THE CAR WAS SITTING IN THE DRIVEWAY.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT MENTIONED THAT THE VEHICLE WAS PUT INTO NEUTRAL AND APPLIED THE PARKING BRAKE TO PARK THE VEHICLE. IN ADDITION, THE BATTERY WAS DRAINED DUE TO PLACING THE VEHICLE INTO NEUTRAL AND APPLYING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO CHEVROLET BUICK GMC OF MURFREESBORO (960 JOHN R RICE BLVD, MURFREESBORO, TN 37129) WHERE THEY INFORMED THE CONTACT TO CONTINUE TO USE THE METHOD UNTIL THEY WERE ABLE TO REVIEW THE VEHICLE ON THE SCHEDULED APPOINTMENT DATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
WHEN THE VEHICLE IS PUT IN PARK AND ATTEMPTED TO SHUTOFF, IS MESSAGE APPEARS ON DASH THAT SAYS "SHIFT TO PARK". THIS PROBLEM WAS REPORTED TO THE DEALER THE 1ST TIME IT HAPPENED ON JUNE 11., 2018. THE DEALERSHIP REPLACED THE SHIFTER. ON JULY 31, 2020 AGAIN THE SHIFT TO PARK MESSAGE APPEARED. THE DEALERSHIP AGAIN REPLACED THE SHIFTER, (THAT SHORTED OUT) AND THIS TIME INSTALLED A WIRING HARNESS THAT HAD A RESISTER INSTALLED IN THE HARNESS TO PREVENT DAMAGED TO THE SHIFTER ASSEMBLY FROM THE OVER CURRENT THAT GOES TO THE SHIFTER. THE SERVICE ADVISOR SAID THEY HAVE HAD NUMEROUS VEHICLES WITH THIS PROBLEM AND THE COM[ANY SHOULD DO A RECALL. HOW LONG BEFORE IT DOES IT AGAIN AND A ANOTHER $631.36 REPAIR BILL.
MY 2017 GMC ACADIA WITH 40,000 MILES ON IT HAS BEEN SAYING 'SHIFT TO PARK' WHEN I TRY TO TURN IT OFF. THE ONLY WAY TO GET IT TO TURN OFF AND BE SAFELY IN PARK IS TO CONTINUOUSLY TURN IT BACK ON SHIFT TO REVERSE OR DRIVE MOVE THE CAR A FEW FEET AND TRY AGAIN. IT CONTINUES TO TAKE MULTIPLE TIMES AND THE ONLY THING TO 'FIX IT' GMC CLAIMS IS TO REPLACE A LEVER AND THAT TAKES 5-6 HOURS AT 135$ AN HOUR AND 2 150$ PARTS. IT IS NOT COVERED UNDER WARRANTY AND IS A HUGE SAFETY ISSUE AS YOU EITHER CANNOT GET THE VEHICLE INTO PARK AND HAVE IT SAFELY STUCK OR IT WILL CONTINUE TO STAY ON AND POSSIBLE ROLL AWAY. THERE ARE HUNDREDS OF THOUSANDS OF FORUMS AND POSTS ABOUT THIS ISSUE AND EVEN THE PEOPLE WHO GOT IT 'FIXED' STILL HAVE ISSUES. IT IS A SAFETY ISSUE AND GMC NEEDS TO FIGURE OUT WHAT IS CAUSING IT HOW TO FIX IT AND DO AN EMERGENCY RECALL IF THEY CANNOT FIGURE IT OUT THEN THEY NEED TO FULLY RECALL THE 17-18 ACADIAS AND PROVIDE REPLACEMENT VEHICLES AS THIS IS A MAJOR SAFETY RISK. I CANNOT BE STUCK AT A PLACE DURING A GLOBAL PANDEMIC BECAUSE MY CAR IS STUCK DUE TO AN ISSUE THAT GMC CANNOT FIX.
CAR WILL NOT RECOGNIZE THAT THE CAR IS IN PARK AND WILL NOT SHUT OFF.
WITH VEHICLE STATIONARY, I ATTEMPTED TO PLACE THE TRANSMISSION IN "PARK" AND TURN OFF THE VEHICLE. THE DASHBOARD INFORMATION SCREEN DISPLAYED THE MESSAGE "SHIFT TO PARK" AND WOULD NOT ALLOW THE VEHICLE TO FULLY SHUT DOWN (HEADLIGHTS REMAINED ON) EVEN THOUGH THE SHIFT KNOB WAS IN "PARK" AS WELL AS "P" DISPLAYED ON THE DASHBOARD SCREEN. THE ELECTRONIC EMERGENCY BRAKE WAS INOPERABLE AND THE VEHICLE SEEMED TO BE AT RISK OF ROLLING AWAY. THIS LEFT ME STRANDED WITH THE VEHICLE AND UNABLE TO REMOVE MYSELF FROM IT.
WHEN PUTTING VEHICLE IN PARK AND TRYING TO SHUT THE VEHICLE OFF THERE IS AN ERROR MESSAGE THAT COMES UP ON THE DISPLAY THAT SAYS TO PUT THE VEHICLE IN PARK. I HAVE TO TRY A COUPLE OF TIMES TO PUT IN PARK TO GET THE ERROR TO GO OUT SO I CAN SHUT THE VEHICLE OFF.
VEHICLE IS PUT INTO PARK WHEN STOPPED IN A PARKING LOT OR IN MY GARAGE BUT THE MESSAGE ON THE DASH INDICATES IT IS NOT IN PARK. THIS HAPPENS INTERMITTENTLY. THE POWER REMAINS ON WITH LIGHTS NOT SHUTTING OFF. SHIFTER HARNESS WAS REPLACED IN JULY 2020 PER BULLETIN 19-NA-206. THE PROBLEM SHOWED UP AGAIN 3 MONTHS LATER.
MY 2017 GMC ACADIA IS EXPERIENCING THE SAME ISSUE AS DESCRIBED IN N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION MY VIN IS APPARENTLY NOT INCLUDED IN THE COVERED VEHICLES EVEN THOUGH IT IS THE SAME SAFETY ISSUE IN THE SAME PART IN THE SAME MAKE, MODEL AND YEAR RANGE OF THE BULLETIN. IT IS ALSO MY UNDERSTANDING THAT THIS ISSUE CAN CAUSE ADDITIONAL SAFETY ISSUES WITH THE VEHICLE THAT ARE POTENTIALLY VERY SERIOUS.. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER WHO VERIFIED IT IS THE SAME CORROSION ISSUE DUE TO A FAULTY DESIGN.
THE 'SHIFT TO PARK' LIGHT COMES ON EVEN THOUGH MY CAR IS ALREADY IN PARK. I HAVE TO SIT THERE AND ROCK MY SHIFT BACK AND FORTH UNTIL THE WARNING LAMP GOES OFF. OTHERWISE I CAN'T TURN MY CAR OFF.
VEHICLE WILL NOT SHIFT INTO PARK, EVEN THOUGH THE CAR IS NOT MOVING. CANNOT TURN VEHICLE OFF WHILE THIS MESSAGE IS BEING DISPLAYED. CANNOT LOCK/SECURE VEHICLE WHILE THIS MESSAGE IS DISPLAYED.
THE VEHICLE, WHEN PARKED, SHOWS A WARNING THAT STATES"ACTION REQUIRED:SHIFT TO PARK" AND THE VEHICLE WILL NOT TURN OFF. THIS HAS LED TO THE VEHICLE DYING IN PARKING LOTS, AT HOME, ONCE WHEN ON VACATION. THE SHIFT LEVER IS IN PARK, THE DASHBOARD SHOWS THAT IT IS IN PARK, AND WHEN THE ENGINE OFF BUTTON IS PRESSED THE VEHICLE WILL NOT TURN OFF AND ASKS THE DRIVER TO SHIFT THE CAR TO PARK, WHERE IT ALREADY IS. THIS HAS BEEN A HAZARD TO OUR FAMILY AND OUR FAMILIES HEALTH AS THE VEHICLE WILL THEN DIE EVENTUALLY BECAUSE THE BATTERY RUNS OUT. IT IS APPARENT THAT THERE IS A SEVERE MALFUNCTION IN THE ELECTRICAL/GEARBOX/COMPUTER SYSTEM NOT RECOGNIZING WHERE THE SHIFTER IS AT THE MOMENT. I WOULD LIKE TO ADD A PHOTO BUT IF I WERE TO TURN THE CAR ON TO TAKE THE PHOTO THE CAR LIKELY WILL NOT TURN OFF, AND THEN DIE ONCE AGAIN. THIS HAS BEEN ONGOING FOR APPROXIMATELY A MONTH TO 6 WEEKS. I WILL PUT THE DATE BELOW AS APPROXIMATELY JULY 4TH 2020.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AT A CERTAIN RAILROAD TRACK CROSSING WHEN THE RAILROAD CROSSING STOP SIGNAL WAS ACTIVATED. ONCE THE TRAIN HAD PASSED, THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES INTERMITTENTLY WHILE ATTEMPTING TO DRIVE ACROSS THE TRAIN TRACKS. THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO OPEEQUON MOTORS LOCATED AT 838 E. MOLER AVE, MARTINSBURG, WV 25404 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
I BOUGHT A 2017 GMC ACADIA, AND HAVE NOT EVEN MADE A PAYMENT ON IT YET. IT JUST PASSED THE 36000 MILE MARK. I HAVE BEEN GETTING A SHIFT TO PARK WARNING EACH TIME I PARK TO SHUT OFF THE VEHICLE. THE VEHICLE SAYS IT IS IN PARK, BUT IT KEEPS SENDING THE WARNING. I HAVE TO PUT THE CAR IN REVERSE AND THEN DRIVE SEVERAL TIMES BEFORE IT WILL TURN OFF WITHOUT THE WARNING. *TR
WHEN I'M IN PARK, THE VEHICLE TELLS ME I NEED TO SHIFT TO PARK BEFORE I CAN TURN IT OFF. *TR
WHEN CAR IS IN PARK AND THE BUTTON TO TURN OFF THE VEHICLE IS PRESSED A ACTION REQUIRED SHIFT TO PARK MESSAGE IS DISPLAYED AND THE VEHICLE WILL NOT TURN OFF. THE VEHICLE DOES NOT RECOGNIZE IT IS IN PARK AND WILL NOT SHUT OFF. *TR
STARTING ABOUT A MONTH AGO WHEN I PUT MY CAR IN PARK AND THEN TURN MY VEHICLE OFF A 'SHIFT TO PARK' WARNING COMES ON AND THE CAR WILL NOT TURN OFF. THE CAR IS IN PARK AND I HAVE TO SHIFT TO A DIFFERENT GEAR AND BACK TO PARK TRYING TO GET IT TO REGISTER IT IS IN PARK. SOMETIMES IT TAKES MULTIPLE TIMES OF TRYING THIS BEFORE IT WILL RECOGNIZE IT. MY VEHICLE IS PAST THE 36,000 MILES WITH ABOUT 42,000 MILES. *TR
MY 2017 HAD A SHIFT TO PARK ISSUE. WHEN PARKED AND THE CAR IS IN "PARK" THE CAR WILL SAY "SHIFT TO PARK" WHICH CAUSES YOU NOT TO BE ABLE TO LOCK THE CAR, OR TO MAKE SURE THE CAR WILL NOT ROLL AWAY. TOOK THE CAR TO THE DEALER AND HAD ALL COMPONENTS REPLACED, HOWEVER THEY INFORMATION ME THAT THIS WILL NOT FIX THE PROBLEM AS THE PARTS ARE MADE INCORRECTLY, SO UNFORTUNATELY IT WILL HAPPEN AGAIN AT SOME POINT. MY SECOND ISSUE WITH THE ACADIA IS WHEN YOU ARE IN CRUSE CONTROL, THE CAR WILL AUTOMATICALLY APPLY THE BREAKS (ABRUPTLY AND HARD) FOR NO REASON. GMC SAYS THAT IT COULD BE WHEN THE SENSORS GET DIRTY OR OVERHEAT, HOWEVER IT MAKES YOU VERY UNEASY KNOWING YOUR BREAKS CAN MASH ON AT ANYTIME BY THEMSELVES WHEN YOU ARE USING THE CRUISE CONTROL SYSTEM.
STARTING VEHICLE AFTER 10 HOURS OF VEHICLE NOT RUNNING, THE VEHICLE CRANKS/HAS A DELAYED START FOR APPROXIMATELY 4 TO 8 SECONDS. BATTERY, ALTERNATOR AND START WAS CHECK AND ALL WAS IN WORKING ORDER. I WAS TOLD THE ISSUE MAY BE A DEFECTIVE FUEL PUMP, DUE TO THE ENGINE LOSING FUEL PRESSURE AFTER NOT RUNNING FOR AN EXTENDED PERIOD OF TIME.
MY CAR DOES NOT RECOGNIZE THAT IT HAS BEEN PUT IN PARK IT DINGS AND TELLS ME TO PUT IN PARK FORTUNATELY BY SHIFTING AGAIN SEVERAL TIMES I HAVE BEEN ABLE TO SHUT THE CAR OFF . I AM AFRAID OF WHAT WILL HAPPEN WHEN I CAN NOT SHUT IT OFF . THIS PROBLEM STARTED IN MAY 2020.HAS HAPPENED MULTIPLE TIMES. *TR
1. THE BATTERY TOTALLY DIES AFTER SITTING FOR 3 DAYS. 2. SOMETIMES A WARNING MESSAGE APPEARS "SHIFT INTO PARK" WHEN THE SHIFTING HANDLE IS IN PARK AND SOMETIMES PREVENTS TURNING THE ENGINE OFF. SOMETIMES AFTER TRYING SEVERAL TIMES IT STOPS THE ENGINE BUT DASH LIGHTS REMAIN ON. DEALERSHIP SAYS THIS IS A COMMON PROBLEM AND THEY DO NOT HAVE A DEFINATIVE SOLUTION.
WHEN GOING TO TURN THE CAR OFF AFTER IT'S SHIFTED INTO PARK THE DASHBOARD DISPLAY DISPLAYS A WARNING THAT SAYS "SHIFT INTO PARK". WHEN THIS HAPPENS THE CAR FAILS TO TURN COMPLETELY OFF AND YOU HAVE TO RESTART THE CAR AND SHIFT IT BACK INTO PARK UNTIL THIS NO LONGER DISPLAYS. THE CAR WILL ALSO ROLL BACKWARDS A BIT WHEN YOU LET OFF THE BREAK. *TR
WHEN I SHIFT TO PARK AND TURN OFF THE VEHICLE IT TELLS ME THAT IS ISN'T IN PARK. SO I HAVE TO RESTART THE VEHICLE AND TAKE IT OUT OF PARK AND PUT IT BACK IN. *TR
THE VEHICLE, WHEN PLACED IN PARK. GIVES A MESSAGE THAT YOU NEED TO SHIFT TO PARK. YOU CAN'T TURN THE VEHICLE OFF. NOR IS IT ALWAYS IN PARK. THE VEHICLE WILL ROLL. IT TAKES SEVERAL TRIES TO GET THE VEHICLE TO RECOGNIZE IT IS IN PARK. THE PROBLEM IS GETTING WORSE. THE VEHICLE HAS 21000 MILES. *TR
MY ACADIA WILL NOT TURN OFF WHEN PLACED IN PARK. THERE IS A SENSOR ON THE TRANSMISSION THAT TELLS THE VEHICLE THAT IT IS IN PARK AND ALLOW IT TO TURN OFF. I HAD THIS REPAIRED ONCE UNDER WARRANTY, NOW IT HAS HAPPENED FOR THE SECOND TIME. IT IS AN OBVIOUS ISSUE THAT WARRANTS A RECALL. IF THE VEHICLE HAPPENS TO TURN THE ENGINE OFF, WITH THIS WARNING, THE ELECTRONICS STAY ON AND DRAIN YOUR BATTERY UNLESS YOU START THE VEHICLE AND THEN SHIFT FROM PARK TO OTHER GEARS AND BACK TO PARK SEVERAL TIMES BEFORE THE ENGINE AND ELECTRONICS WILL SHUT OFF. DEALERSHIP TOLD ME WHEN WE TOOK IT THE FIRST TIME THAT THEY HAD SEVERAL OF THESE REPLACED ALREADY. *TR
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE SHIFT TO PARK WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER TURNING OFF THE VEHICLE, AN AUDIBLE CHIME WAS HEARD INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT SPOKE WITH A REPRESENTATIVE AT KARL CHEVROLET OF STUART (324 SW 8TH ST, STUART, IA 50250) WHERE SHE WAS INFORMED THAT THERE WAS A SERVICE BULLETIN ISSUED FOR THE FAILURE HOWEVER, THERE WAS CURRENTLY NO FIX FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.*BF CONSUMER STATED HARNESS WAS REPLACED.*JB
THE FIRST PROBLEM I HAD WAS THE SHIFT. I GOT IT FIXED. I HAVE IT ALL DOCUMENTED. NOW FOR THE SECOND TIME IN THE PAST 2 WEEKS MY CAR HAS FLASHED EVERY WARNING LIGHT POSSIBLE. I TOOK IT IN THE FIRST TIME AND WAS TOLD THE CODES DID NOT STORE AND TO KEEP DRIVING IT. I FINALLY GOT A VIDEO OF THE PROBLEM HAPPENING AND DROPPED IT OFF FOR A SECOND TIME. DURING THE PROBLEM ALL GAUGES GO TO ZERO AND THE GEAR SYMBOL DISAPPEARS. THE LAST TIME I DROVE THE CAR IT ACCELERATED ON ITS OWN AND I DID NOT HAVE CONTROL OF THE VEHICLE. *TR
WHEN I PULL IN SOMEWHERE AND SHIFT MY CAR INTO PARK AND THEN GO TO PRESS THE BUTTON TO TURN IT OFF I GET AN ' ACTION REQUIRED MESSAGE' ON THE CLUSTER TO SHIFT TO PARK EVEN THOUGH IT IS IN PARK ALREADY AND IT SHOWS ON THE CLUSTER THAT IT IS IN PARK. I TOOK THE CAR INTO THE DEALERSHIP TO REPAIR THE RECALL AND HAVE IT SERVICED WHILE IT WAS THERE AND INFORMED THEM OF THE ISSUE AND TO GET THEM TO CHECK IT OUT. THEY SAID THEY WERE NOT SURE WHAT IT WAS BUT IT KEPT THROWING A LOW VOLTAGE CODE. BUT WHEN THE BATTERY WAS CHECKED IT WAS FINE. THEY FOUND A BOLT LOOSE OR MISSING ON A BATTERY CABLE AT THE JUNCTION BOX AND REPLACED IT AND SAID THAT THEY THOUGHT THAT WAS THE PROBLEM. BUT THE PROBLEM RETURNED A DAY LATER WHEN I WAS ON A TRIP TO NASHVILLE. WHILE IN NASHVILLE I AGAIN WENT TO THE AUTO PARTS STORE FOR MY DAUGHTER AND PULLED INTO PARK AND GOT THE SAME ' SHIFT TO PARK MESSAGE WHEN I WAS ALREADY IN PARK. THE CLUSTER ON THE DASH SHOWED THAT I WAS IN PARK. I GOT OUT TO GO AHEAD AND RUN INTO THE STORE AND WHEN I CAME OUT MY CAR HAD ROLLED BACKWARDS ACROSS THE PARKING LOT TO THE CURB. LUCKILY IT DID NOT HIT ANYTHING BUT THE CURB AND STOPPED. THIS PROBLEM IS SO DANGEROUS AND CONCERNING TO ME. IT IS GOING BACK INTO THE DEALERSHIP TO GET CHECKED AGAIN . I DID FIND A YOUTUBE VIDEO EXPLAINING WHAT THE PROBLEM WAS IN THE SHIFTER AND WHY IT WAS NOT RECOGNIZING THAT THE CAR WAS IN PARK. LOOK IN THE SEARCH BAR FOR GMC ACADIA SHIFT TO PARK PROBLEMS. I FEEL THIS NEEDS TO BE A RECALL SO NO ONE ELSE S CAR ENDS UP HURTING SOMEONE. I HAVE NO VIDEO OF THIS HAPPENING BECAUSE THE CAMERAS AT THE AUTO PARTS STORE WERE NOT OPERATIONAL AND NO ONE WAS AROUND WHEN IT HAPPENED TO SEE IT BUT ME. *TR
WHEN VEHICLE IS IN PARK, CAR STILL READS SHIFT TO PARK. CAR WILL BEEP EVEN IF YOU GET OUT AND EVEN AFTER SHUTTING OFF VEHICLE AND TURNING BACK ON. *TR
SOMETIMES WHEN I SHIFT INTO PARK AND TURN OFF THE VEHICLE I GET A MESSAGE THAT SAYS "SHIFT INTO PARK". IT IS ABSOLUTELY IN PARK! AT THAT POINT I HAVE TO RESTART THE VEHICLE, TAKE IT OUT OF PARK AND PUT IT INTO REVERSE AND THEN PUT IT BACK INTO PARK. THIS DOES NOT HAPPEN EVERYDAY BUT QUITE FREQUENTLY. *TR
I RECEIVE A 'SHIFT TO PARK' WARNING MESSAGE WHEN MY VEHICLE IS CLEARLY IN THE PARK POSITION AND IT PREVENTS MY CAR FROM BEING ABLE TO COMPLETELY TURN OFF. I HAVE HAVE HAD THIS SAME ISSUE SUPPOSEDLY REPAIRED AT THE GMC DEALERSHIP ON TWO SEPARATE OCCASIONS AND IT IS NOW GIVING ME THE SAME ERROR. I AM NOW NO LONGER ABLE TO OPEN MY GARAGE DOOR FROM MY VEHICLE, I HAVE HAD SEVERAL INSTANCES IN WHICH THE VEHICLE DOES NOT RECOGNIZE EITHER ONE OF MY KEY FOBS.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER SHIFTING THE GEAR SELECTOR TO THE PARK POSITION, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED THAT THE VEHICLE WAS NOT IN THE PARK. THE CONTACT STATED THAT THE FAILURE CAUSED THE BATTERY TO BECOME DRAINED. THE VEHICLE WAS TOWED TO GREENBROOK GMC LOCATED AT 101 US 22 GREENBROOK, TOWNSHIP NJ WHO DIAGNOSED THAT THE GEAR SELECTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. AFTER RETRIEVING THE VEHICLE, THE CONTACT INDICATED THAT THE VEHICLE HESITATED BEFORE RESPONDING WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 56,000.
BEGINNING IN MAY, 2020, MY ACADIA STARTED SAYING "SHIFT TO PARK" WHEN I WOULD TRY TO SHUT IT OFF, ALTHOUGH IT IS IN PARK. IT HAS INCREASINGLY GOTTEN WORSE AND IT NOW HAPPENS EVERY DAY. THIS MORNING. I HAD TO RESTART THE CAR, MOVE BACKWARDS, FORWARDS, SHUT OFF CAR AND REPEAT 7 TIMES BEFORE IT FINALLY LET ME SHUT THE CAR OFF WITHOUT THE WARNING. *TR
SHIFT TO PARK ERROR MESSAGE WHILE DEPRESSING BRAKE AND SHIFTING VEHICLE TO PARK POSITION NOT MOVING IN STATIONARY POSITION AND TURNING OFF VEHICLE ERROR MESSAGE OCCURS WILL NOT ALLOW VEHICLE TO TURN OFF FULLY NOR RECOGNIZE VEHICLE IS IN PARK .
WHEN YOU PUT THE CAR IN PARK, THE CAR ACTS AS IF IT IS NOT IN PARK, AND TELLS YOU TO PUT THE CAR IN PARK. AT THIS POINT, IT WILL NOT SHUT OFF
WHEN IN PARK, A 'SHIFT TO PARK' MESSAGE APPEARED AND I COULD NOT TURN OFF THE VEHICLE. HAD TO PUT VEHICLE IN GEAR AND TRY PUTTING IN PARK AGAIN. DID THIS SEVERAL TIMES AND THE ERROR MESSAGE WENT AWAY.
LOW BRAKE FLUID LIGHT COMES ON AND BRAKE FLUID WAS ACTUALLY LOW WITH NO SIGNS OF LEAKS. FILLED BRAKE FLUID AND 3 DAYS LATER IS WAS LOW AGAIN AND STILL NO SIGNS OF A LEAK.
THE CAR WILL NOT TURN OFF AND REPORTS ON THE DASHBOARD DISPLAY 'SHIFT TO PARK' EVEN THOUGH THE SHIFTER IS IN PARK. TRUCK WILL ROLL WHEN IT SHOULDN'T BE POSSIBLE. ALSO, UNLESS YOU CAN GET IT TO ACKNOWLEDGE YOU'RE IN PARK, HEADLIGHTS AND ALL ACCESSORIES STAY ON. AN ALARM SOUNDS IF YOU LEAVE THE VEHICLE. IT'S A MESS AND ALTHOUGH GMC KNEW ABOUT THE ISSUE IN MID 2018, REFUSES TO FIX IT WITHOUT PAYMENT. THIS SHOULD BE A MANDATORY RECALL.
THE CAR WOULD BE STATIONARY. I WOULD PUT IT IN PARK AND THEN TURN OFF THE CAR. THE DASH DISPLAY SHOWED AN ERROR THAT THE CAR WAS NOT IN PARK, EVEN THOUGH IT WAS. THE CAR WOULD NOT COMPLETELY TURN OFF BECAUSE OF THIS. I TURN THE CAR ON AND OFF MULTIPLE TIMES, SHIFTING IN AND OUT OF PARK. ONE TIME, THE CAR HAD TO BE TURNED ON AND OFF 10 TIMES BEFORE IT FINALLY REGISTERED THAT IT WAS IN PARK. THE CAR IS STATIONARY THE WHOLE TIME DURING THIS PROCESS. EVENTUALLY, THE CAR WOULD REGISTER THAT IT WAS INDEED IN PARK AND COMPLETELY TURN OFF AS DESIRED. THIS WOULD HAPPEN ALMOST EVERY TIME THE CAR WAS DRIVEN AND THEN PARKED. I CALLED MY LOCAL GMC DEALERSHIP EXPLAINING THIS. THE SERVICE SUPERVISOR SAID THIS HAS BEEN A COMMON ISSUE WITH THE SHIFTER/TRANSMISSION CONTROLLER ON ACADIAS OF MY YEAR MODEL. MY DEALERSHIP DID NOT HAVE THE REQUIRED PARTS/HARNESS IN STOCK SO WE HAD TO WAIT A WEEK AND A HALF FOR THEM TO BE DELIVERED. THE DATE LISTED IS THE DAY I CALLED THE DEALERSHIP. THE ISSUE DESCRIBED HAD BEEN GOING ON FOR 3-4 DAYS PREVIOUS TO CALLING. ATTACHED IS A PORTION OF MY RECEIPT PERTAINING TO THIS ISSUE.
Data synced from NHTSA on May 4, 2026