2018 GMC Acadia Complaint Log

1 OUT OF 2 TIMES A DAY WHEN I PUT THE VEHICLE IN PARK IT GIVES ME A WARNING TO SHIFT TO PARK ON THE ELECTRONIC DASH. EVEN THOUGH THE SHIFT IS SITTING IN THE PARK POSITION. SO I HAVE TO RESTART THE CAR, TAKE IT OUT OF PARK AND SHIFT BACK TO PARK MULTIPLE TIMES BEFORE THE WARNING GOES AWAY. THIS WARNING PREVENTS THE CAR FROM COMPLETELY SHUTTING DOWN

FIRST OF ALL, THIS ISSUE IS BEING REPORTED BY HUNDREDS IF NOT THOUSANDS OF GMC ACADIA OWNERS. I RECEIVED THE "SHIFT TO PARK" MESSAGE MONTHS AGO WHILE IT STILL WAS UNDER THE 36,000 MILE WARRANTY AND THEN IT WENT AWAY UNTIL LAST WEEK. I GOT A "SHIFT TO PARK" MESSAGE WHEN I TURNED THE VEHICLE OFF EVEN THOUGH THE GEAR WAS IN THE SHIFT POSITION. THIS CAUSED A NUMBER OF SECONDARY ISSUES THAT ARE NOW COMPROMISING THE SAFETY OF THE VEHICLE. ONCE I AM ABLE TO TURN THE VEHICLE BACK ON AFTER IT DRAINS OR KILLS THE ELECTRICAL SYSTEM, I AM GETTING A NUMBER OF ISSUES. HOWEVER, THE ONES THAT CONCERN ME THE MOST ARE THE ROLLS EVEN THOUGH THE VEHICLE IS IN PARK, LOSS OF POWER STEERING, LOSS OF AWD, LOSS OF STABILITRACK, LOSS OF ABS, BRAKING SYSTEM ERROR AND POWER SURGES. THESE ARE THE MOST CONCERNING BUT I AM ALSO HAVING ISSUES WITH MY DASHBOARD, NAVIGATION, AND VEHICLE INSTRUMENTS. I CALLED THE GMC DEALER WHO HAD NO PROBLEM TELLING ME THE GEAR SHIFT BOX NEEDED TO BE REPLACED, NOT COVERED UNDER WARRANTY AND THEY HAD NO IDEA WHEN THEY CAN FIX IT BECAUSE IT WAS ON A NATIONAL BACK ORDER. WHAT REALLY DISTURBS ME IS THAT THERE ARE LAWSUITS GOING ON DEALING WITH THIS PARTICULAR ISSUE AND THAT LITERALLY IT COMPROMISES THE SAFETY OF THE VEHICLE AND NEITHER GMC OR THE NHTSA HAVE ACTED ON THIS. I WAS DRIVING TODAY AND REALIZED HOW DANGEROUS IT WAS TO OPERATE A VEHICLE UNDER THESE CONDITIONS. YOU CAN LITERALLY BE DRIVING AND THE VEHICLE HAVE A POWER SURGE WHICH MAKES YOU LOSE CONTROL CAUSED BY A MALFUNCTION IN THE GEAR SHIFT BOX. I AM ASSUMING THAT NO ONE WILL DUE ANYTHING UNTIL SEVERAL PEOPLE ARE EITHER KILLED OR SERIOUSLY INJURED. THIS ISSUES HAS BEEN REPORTED ON MODELS GOING BACK TO 2017 AND HERE WE ARE IN 2019 AND STILL HAVE THE ISSUE. PLEASE HELP US, THIS ISSUE IS HAPPENING TO THOUSANDS OF DRIVERS AND IT IS NOT BEING ADDRESSED BY THE NHTSA OR GMC. PLEASE RECALL OR STOP SELLING

SHIFT TO PARK ERROR , ON COMPUTER DISPLAY.

"TAKATA RECALL" I HAVE A 2018 GMC ACADIA BEEN HAVING IT SINCE JULY 2018. TODAY I PUT THE CAR IN PARK AND PUSHED TO THE BUTTON TO TURN THE ENGINE OFF AND THE ENGINE SHUT OFF BUT IN THE DASH IT WAS DINGING AND SAID "SHIFT INTO PARK". I TURNED THE CAR ON AND OFF SEVERAL TIMES BEFORE IT WOULD SHUT ALL THE WAY OFF. IT HAS DOWN IT EVERY TIME I WENT TO SHUT THE CAR OFF TODAY. COULDN'T LEAVE IT AT WORK IN THE PARKING LOT LIKE THAT SO I HAD TO KEEP TURNING THE CAR ON AND OFF AND SHIFTING IT INTO REVERSE AND BACK TO PARK UNTIL IT SHUT OFF.

2018 GMC ACADIA SHOWN 'SHIFT TO PARK' MESSAGE EVEN CAR IS STOPPED/ PARKED.

WHEN I GO TO PUT CAR IN PARK AND GO TO TURN IT OFF IT SAW SHIFT TO PARK ON THE INFORMATION SCREEN. THE SHIFTER IS IN PARK AND P FLASHES ON AND OFF ON THE SHIFTER. GMC HAS SAID THEY DO NOT HAVE A FIX FOR THIS. THIS IS A SAFETY ISSUE IF YOU THINK YOU'RE IN PARK AND GO TO GET OUT AND IT IS NOT.

EXPLODED SUNROOF - THE SUNROOF EXPLODED WHEN I WAS NOT IN THE CAR. I HEARD THE GLASS FALLING IN TO THE SUN SHADE WHEN I CLOSED THE DOOR. TOOK ME SEVERAL DAYS TO RECOGNIZE AND FIGURE OUT WHAT THE SOUND WAS. NO ROCKS, NO SIGN OF ANYTHING FALLING ON THE ROOF TO DAMAGE. THE GLASS APPEARED TO BE PUSHED OUT AS CAN BE SEEN ON THE PHOTOS.

TL* THE CONTACT RENTED A 2018 GMC ACADIA. WHILE THE CONTACT'S FRIEND WAS DRIVING 40 MPH, THE ENGINE REVVED AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE DROVE THROUGH A PARTITION AND CRASHED INTO A BRICK WALL. THE AIR BAGS DEPLOYED. ALL FOUR OCCUPANTS IN THE VEHICLE WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE CONTACT SUFFERED CHEST PAIN, ANOTHER OCCUPANT SUSTAINED A CUT ON THE HEAD, AND THE OTHER TWO OCCUPANTS SUFFERED FRACTURES. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE FAILURE MILEAGE WAS UNKNOWN. .*BF .*BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

IN MOTION ON THE HIGHWAY 401 NORTH ONTARIO CANADA, THE VEHICLE ERRATICALLY INCREASED SPEED AND BRAKES WERE NOIR EFFECTIVE, LOST CONTROL OF THE STEERING WHEEL WHICH CAUSED A MASSIVE ACCIDENT INVOLVING MULTIPLE CARS AND RESULTED IN MULTIPLE INJURIES. *DT

MY ACADIA STALLS DURING ACCELERATION USUALLY WHILE GOING ABOUT 40-50 MPH AND PRESSING GAS PEDAL TO INCREASE TO HIGHWAY SPEEDS. ITS HAPPENED NUMEROUS TIMES OVER THE PAST SEVERAL MONTHS

WHEN THE VEHICLE IS WARM, THE TRANSMISSION APPEARS TO SLIP WHEN SHIFTING FROM 2ND TO 3RD GEAR. THE ENGINE WILL REV BETWEEN 500 TO 1000 RPM WHILE SHIFTING. DURING THIS TIME (HALF TO FULL SECOND) THE VEHICLE IS NOT ACCELERATING AND DOES NOT RESPOND TO THROTTLE INPUTS. THE VEHICLE HAS BEEN TAKEN INTO DEALERSHIPS 4 TIMES FOR THIS COMPLAINT. AT 35000 MILES (3RD DEALER VISIT), GM REPLACED THE VALVE ASSEMBLY. THE PROBLEM REOCCURRED AND GM IS ONLY OFFERING TO REPLACE THE SAME PART, OR EXTEND THE WARRANTY ON THE TRANSMISSION, BUT NOT BOTH. NO ONE AT THE DEALERSHIP OR GM TECHNICAL ASSISTANCE CENTER HAS ANY IDEA WHAT IS ACTUALLY WRONG AND IS NOT TAKING ANY STEPS TO FIND THE CAUSE OF THE ISSUE. THE SERVICE MANAGER HAS ADMITTED THAT THERE IS A PROBLEM, BUT GM DENIED HIM ANY HELP IN RESOLVING THE ISSUE.THEY HAVE SAID THAT THIS IS NOT A SAFETY ISSUE, BUT I DO NOT FEEL COMFORTABLE DRIVING A CAR THAT MAY BECOME UNRESPONSIVE TO ACCELERATOR PEDAL INPUT FOR A FULL SECOND. NOTE THAT THIS ISSUE IS STILL COVERED BY THE POWERTRAIN WARRANTY AT THIS TIME.

I FINANCED THIS VEHICLE IN MAY 2018 THROUGH A GMC DEALERSHIP. IT IS JANUARY 2019 I STARTED GETTING ALERTS ONCE I PUT MY CAR IN PARK AND TURNED THE MOTOR OFF. THE WARNING ALERTS STATED ON THE DASHBOARD "ACTION REQUIRED -SHIFT TO PARK-" EVEN THOUGH IT IS IS PARK. THE ALERT IS LOUD AND WILL NOT GO OFF. I HAVE TO START THE CAR AGAIN AND ADJUST THE GEAR SHIFT A FEW TIMES BY MOVING IT TO DRIVE, NEUTRAL OR REVERSE BEFORE THE VEHICLE RECOGNIZES THAT IT IS IS PARK AND THE ALERT LEAVES THE SCREEN AND THE SOUND GOES OFF. SOMETIMES IT TAKES A FEW MOMENTS OF MOVING THE GEAR SHIFT BEFORE I AM ABLE TO LEAVE THE VEHICLE. THIS IS HIGHLY INCONVENIENT ESPECIALLY WHEN YOU ARE IN A HURRY TO LEAVE THE VEHICLE. I AM EXTREMELY FRUSTRATED BECAUSE THIS IS A BRAND NEW VEHICLE. I CONTACTED THE DEALER AND THEY IMMEDIATELY ASKED ME WAS THE CAR STILL UNDER 36,000 MILES. THANKFULLY IT IS. I ENTERED MY VIN NUMBER IN THIS DATABASE AND NO RECALLS HAVE CAME UP FOR MY MODEL ODDLY. BUT FOR A DIFFERENT MODEL OF THE GMA ACADIA 2018 THERE IS 2 RECALLS. IRONICALLY, THE SAME COMPLAINT HAS BEEN REPORTED.

WHEN I PUT THE IN PARK, IT DOES NOT RECOGNIZE THAT THE VEHICLE IS ALREADY ENGAGED. THE CONSOLE DISPLAYS TELLS ME TO PUT VEHICLE IN PARK AND BEEPS. I HAVE TO KEEP MOVING THE GEAR SHIFT FROM REVERSE TO NEUTRAL TO PARK SEVERAL TIMES BEFORE IT RECOGNIZES THE VEHICLE IN ENGAGED IN PARK. THIS HAS BEEN HAPPENING ABOUT 8 MONTHS OR SO. I HAVE MENTIONED IT TO THE DEALER AND THEY TELL ME THEIR ARE NO RECALLS FOR MY PROBLEM, NOT EVEN RECOGNIZING MY PROBLEM WITH THE VEHICLE.

DRIVING AT NIGHT , IF IT IS RAINING, HEADLIGHTS ARE NOT BRIGHT ENOUGH. SO BAD IT'S LIKE THERE NOT ON. THESE PROJECTION LIGHTS ARE USELESS. I HAVE HAD TWO NEAR MISSES BECAUSE OR THIS PROBLEM THE OLDER STYLE LIGHTS WERE SO MUCH BETTER, MY TRUCK HAS THE OLDER STYLE H4 BULBS AND THEY ARE SO MUCH BRIGHTER.

THE SERVICE STABILTRAK NOTIFCATION KEEPS COMING ON AND SHUTTING OFF ON ITS OWN WHILE IN MOTION ON A STREET AND IT HAS ALSO HAPPENED WHILE ON THE HIGHWAY. IT HAS OCCURRED AT DIFFERENT SPEEDS AND SEVERAL TIMES WITH DIFFERENT PEOPLE DRIVING.THE DEALERSHIP CAN'T FIGURE OUT WHY AND IT DOESN'T SHOW IT EVEN CAME ON AT ALL. WHEN IN MOTION ON A STRRET GOING 46MPH THE CAR TRIED TO AUTO CORRECT PULLING ME OUT OF MY LANE BY ITSLEF. IT WAS A STRAIGHT STREET WITH NO CURVES WHERE THIS OCCURRED. THANK GOD THERE WASNT A CAR IN THE LANE NEXT TO ME. THE SIDE MIRRORS RESET THEMSELVES ALL THE TIME. IF I MOVE THE SEAT AND THEN HIT THE MEMORY BUTTON SO IT WILL GO TO THE SET POSITION THE SEAT DOESN'T MOVE AT ALL. I HAVE HAD RENTAL CARS MORE THAN MY ACADIA THE PAST 2MONTHS WHILE THE DEALERSHIP TRYS TO GET THESE ISSUES FIXED. I LOVE THE CAR BUT AM GETTING MAD WITH ALL THESE ISSUES.

FRONT SUNROOF EXPLODED ON JULY 25, 2018. DRIVING DOWN ROAD HEARD LOUD GUN SHOT LIKE SOUND AND THE GLASS STARTED POURING IN. MOST THE GLASS WENT TO THE BACK SEAT WHERE MY 4 AND 5 YEAR OLD WERE IN THEIR CAR SEATS. WE WERE HEADED ON VACATION FORM ARKANSAS TO THE BEACH IN ALABAMA. THE VEHICLE WAS IN MOTION. TWO LANE HIGHWAY IN THE MIDDLE OF NO WHERE NO CARS IN SIGHT. WEATHER WAS CLEAR.

DRIVING STRAIGHT ON FREEWAY WHEN REAR PANORAMIC SUNROOF EXPLODED WITH THE SOUND LIKE A GUNSHOT. THE GLASS IS SHATTERED OUTWARD STILL WITH PHOTOS TO SHOW THE OUTWARD EXPLOSION.

WHEN YOU PUT THE SHIFTER IN PARK IT DOES NOT RECOGNIZE & CABIN ALARM STARTS TO BEEP. THE VEHICLE WILL ALSO LEAVE ITS HEADLIGHTS ON OVERNIGHT & DRAIN YOUR BATTERY. TOOK TO DEALER AND THEY COULDN'T DO ANYTHING ABOUT IT. IT'S BEEN 2 WEEKS AND NO LETTER OF RESOLUTION FROM MANUFACTURER AS THE DEALER SAID.

The car needs an PCM upgrade because it’s lit up a code in randomly situation. Causing the vehicle to lose the water temperature gage, power steering wheel assistance reduced and ac stop working, gmc is aware of the problem even issued a technical bulletin in 2018, but instead of inform the clients about the defective part, they want the client with this problem to pay to upgrade a defective PCM that came out from factory with problem. Note the power steering wheel assistance is part of the safety of the car. The problem always existed in the car, it toke me 2 years to find the problem.

FRONT SEATS FEEL LOOSE AND LIKE THEY SHIFT. WHEN THEY SHIFT AND MOVE A POPPING NOISE IS HEARD. THE SHIFTING AND POPPING NOISE HAPPENS IN AND OUT OF CORNERS, GOING OVER DRIVEWAY/PARKING LOT APRONS. THE SENSATION IS UNPLEASANT AND IRRITATING. HAVE SPOKEN TO DEALER AND AUTO BODY SHOP. ASSOCIATES CLAIM SIMILAR PROBLEM EXISTING WITH YUKON'S. DOES GMC HAVE A SEATING PROBLEM OR RECURRING DEFECT?

PASSENGER SEAT SITS LOW ON THE FLOOR WITH MY SHOULDERS UNDER THE WINDOW SHELF AND NOT ADJUSTABLE UP OR DOWN, THE SEATBELT IS ALSO NOT ADJUSTABLE AND HIT RIGHT UNDER MY CHIN. NO WAY OF GETTING AWAY FROM BEING INJURED OR DECAPITATED IN A CRASH. IM 5'5"

I PURCHASED THE WIRELESS CHARGER. I RECEIVED THE GM DOCUMENT STATING WHAT VERSION OF PHONE I NEEDED FOR THE CHARGER TO WORK. I PURCHASED A PHONE AND THE CHARGER DOES NOT WORK. THE DEALER RESEARCHED THE PHONE AND THERE ARE ONLY SPECIFIC MODELS MANUFACTURED IN THE SAME YEAR THAT WORK FOR THE CHARGER. I HAVE TESTED WITH 5 DIFFERENT MODEL PHONES AND ONLY ONE WORKED. THIS OPTION IS A WASTE OF MONEY AND NOT ADVERTISED APPROPRIATELY NOR DOES THE GM BROCHURES OR WEBSITE PROVIDE ADEQUATE INFORMATION TO NOTIFY THE CONSUMER OF THE ISSUE.