NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 GMC Acadia. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The middle buttons in the infotainment system do not work - only the buttons around the edges (top, left, right, bottom) work.
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!
Can not see at night with low or high beams. Lights are very poor and dim. Transmission always feels like it's slipping( 50,000 miles ). Shifts hard.
The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.
Occasionally my vehicle will say "Shift to Park" when I turn off the vehicle, but the vehicle is clearly in Park. It has been happening more frequently lately. I have researched this problem and it appears it has been a problem with several other GMC Acadia's as well.
We are experiencing the "SHIFT TO PARK" issue on our 2019 GMC Acadia at 44,000 miles. We have been told we need to pay $200 for the fix PLUS more than $200 for the battery which has undoubtedly been impacted by the first issue. Needless to say, we are not happy that we'll be charged for a known GMC issue and we are aware there are class action suits around this issue in various states. We have been loyal GMC owners, but we are now concerned about the safety issues this presents our family. Ironically, we are searching for a new truck at this time and this recent hardship will impact our brand choice now as well as in the future. Please let us know how this issue might be rectified.
I have a 2019 GMC Acadia that has had no vehicle damage and less than 29K miles. The vehicle has condensation in the headlamp on the right front. No damage at all to the vehicle. Clearly a defect in the seal. Doesn't even have to rain and moisture will be apparent in the headlamp. GMC has offered to pay 60% of the repair costs of a $400 part and $1200 labor bill. This clearly needs to be investigated since they have had issues in the past of headlamps issues in the Acadia models and others.
The contact owns a 2019 GMC Acadia. The contact stated while attempting to park the vehicle, the warning message to “Shift to Park” was illuminated. The contact was not able to shift the vehicle into park as needed. The contact turned off and restarted the vehicle however, the gear shifter failed to shift into park as needed. The contact manually turned the steering wheel from side to side while shifting the gear shifter until the vehicle responded and the vehicle was turned off. The vehicle was taken to the dealer to be diagnosed; however, the contact was unaware of the result. The contact was concerned that the failure was due to the transmission. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure. The contact was informed that the repair would not be covered. The failure mileage was 35,000.
WHEN I GOT TO WORK THIS MORNING, I PUT MY 2019 ACADIA IN PARK AND TRIED TO TURN OFF THE CAR. AN ALERT POPPED UP THAT SAID, "SHIFT TO PARK," BUT THE CAR WAS ALREADY IN PARK. I TURNED THE CAR OFF AND THEN BACK ON AND IT CORRECTED, BUT THIS IS THE SECOND TIME IN TWO DAYS THIS HAS HAPPENED.
WHEN ACCELERATING THE VEHICLE EXHAUST OR ENGINE IS REALLY LOUD LIKE THERE'S AN EXHAUST LEAK.
"SHIFT TO PARK " MESSAGE STARTED COMING ON THE DISPLAY EVEN THOUGH THE VEHICLE IS IN PARK. ONCE THIS MESSAGE COMES ON, I AM UNABLE TO TURN THE VEHICLE OFF. I HAVE TO KEEP PUTTING THE VEHICLE IN GEAR AND PARK AGAIN SEVERAL TIMES UNTIL THE MESSAGE GOES AWAY. I HAVE VIDEO OF THE ISSUE BUT DONT SEE WHERE IT CAN BE UPLOADED. THERE IS ALSO A CLASS ACTION LAWSUIT IN CONN ABOUT THIS ISSUE.
AFTER PLACING MY CAR IN PARK, AND TRYING TO CUT OFF THE ENGINE, IT ALERTS ME TO "SHIFT TO PARK" ... I WILL HAVE TO RESTART MY ENGINE, PUT IT IN NEUTRAL AND THEN BACK TO PARK, AND TRY AGAIN TO SHUT OFF THE CAR. SOMETIMES IT WORKS ON THE SECOND ATTEMPT, BUT USUALLY TAKES 3-4 TIMES OF CUTTING ENGINE OFF AND ON, SHIFTING FROM PARK TO DRIVE TO PARK AGAIN. IF YOU ATTEMPT TO EXIT THE VEHICLE, THE HORN WILL START TO HONK, AND ALARM GOES OFF. THE CAR IS CLEARLY IN PARK, THE SHIFTER CAN NOT MOVE FORWARD ANY FURTHER, AND THE INDICATOR SAYS ITS IN "PARK" IT IS ONLY AFTER YOU PRESS THE START/STOP BUTTON THAT THE ALARM INDICATES IT NEEDS TO BE "SHIFTED INTO PARK"
FIRST IT SAID PARKING WASN'T WORKING CORRECTLY . THEN I CHECKED TO MAKE SURE THE PARK BRAKE WAS OFF , THEN WHEN I SHUT THE ENGINE OFF IT SAID IT WAS NOT IN PARK AND THE DASH LIGHTS STAYED ON ..
VEHICLE DOES NOT RECOGNIZE IT'S IN PARK. VEHICLE WON'T SHUT DOWN COMPLETELY,IT HONKS HORN AND BEEPS INSIDE AND WON'T LET YOU LOCK DOORS OR RESTART CAR. HAVEN'T NOTICED IT ROLLING AWAY LIKE MANY PEOPLE STATE... JERKING THE SHIFTER SEEMS TO GET IT WORKING SO FAR .. HAVEN'T BEEN STRANDED YET.VEHICLE WAS STATIONARY IN A PARKING LOT
THE VEHICLE DID NOT STOP PROPERLY WHEN THE BRAKES WERE APPLIED HARD TO AVID A COLLISION.
DURING TAKEOFF WITH MODERATE ACCELERATION AROUND 1500-2000 RPM THERE IS AN EXHAUST DRONING/BUZZING SOUND FORWARD OF THE FRONT PASSENGER AREA. VEHICLE HAS BEEN TO DEALER TWICE, THE FIRST TIME THEY REPLACED THE ENTIRE EXHAUST SYSTEM, BUT AFTER 6 MONTHS THE SAME SOUND RETURNED. THE SECOND TIME THEY TRIED TO LOOSEN AND RETIGHTEN THE EXHAUST BUT THE SOUND RETURNED IMMEDIATELY AFTERWARD. THE DRONING SOUND IS MORE LIKELY TO OCCUR AFTER EXHAUST IS WARMED UP.
MY GMC WAS ABLE TO GO 45 MINUTES WITHOUT THE KEY FOB I HAVE TO HAVE THE KEY FOB WITH ME TO DRIVE MY CAR AND THAT DIDN'T HAPPEN I WAS ABLE TO DRIVE WITHOUT IT
PUT VEHICLE ON PARK AND MESSAGE APPEARED SAYING THAT IT'S NOT PARKED I GOT TO BACK UP AND PULL FORWARD A COUPLE TIMES UNTIL IT RECOGNIZES THAT VEHICLE IS ON PARK THEN I CAN TURN THE ENGINE OFF
I GET AN ERROR MESSAGE 'SHIFT TO PARK' WHEN IN PARK I AM TRYING TO TURN OFF THE ENGINE. THEN IT DINGS, WON'T LOCK, ETC.
AFTER JUMP STARTING CAR BECAUSE OF DEAD BATTERY DECIDED TO DRIVE TO DEALER 1-2 MILES AWA.Y. MY WIFE FOLLOWED ME IN CAR. WHILE DRIVING DURING THE 1-2 MILE TRIP THE STEARING WOULD LOCK UP (QUIT WORKING) AND THE BREAKS AS WELL.THIS LASTED SEVERAL SECONDS AND RESULTED IN TOTAL LACK OF CONTROL AT 35-45 MPH ON A CITY STREET. THE ALTERNATOR WAS WORKING PROVIDING ELECTRICITY TO THE CARS SYSTEMS. AS BATTERIES FREQUENTLY FAIL I BELIEVE THIS IS A CLEAR AND PRESENT DANGER TO THE OCCUPANT AND OTHER VEHICALS ON THE ROAD.THIS OCCURRED ON SUNDAY OCTOBER 17, 2020
FIRST TIME BACK IN JUNE 10TH, 2020, I TOOK IT IN BECAUSE OF "REMOTE NOT DETECTED" THEY COULD NOT DUPLICATE THE PROBLEM, FEW HOURS LATER, SAME DAY AFTER I PICKED THE CAR UP IT WENT HAYWIRE WHILE PARKED. IT THREW ITSELF INTO THEFT MODE, WOULD NOT LET US MANUALLY LOCK THE CAR, ELECTRICAL WAS STILL ON BUT ENGINE WAS SHUT OFF, ALARM, WINDSHIELD WIPERS, AND LIGHTS WAS GOING OFF WHILE I HAD IT TOWED TO THE DEALERSHIP. THIS TIME THEY'VE TOLD ME, THE A/C CONDENSATION FRIED THE CPU MODULE BECAUSE THE ONLY THING KEEPING WATER OUT OF THE CPU WAS A TRAY. SEPTEMBER 9TH, 2020 I TAKE IT BACK INTO THE DEALERSHIP BECAUSE AGAIN THE CAR KEPT READING "NO REMOTE DETECTED". THEY CLAIMED IT WAS MY "DASH CAM" THAT CAUSED THE ISSUE. OCTOBER 14TH, 2020 THE CAR AGAIN WENT HAYWIRE WHILE IN MOTION. THIS TIME IT THREW ITSELF INTO THEFT MODE, ALARM WENT OFF, WIPERS, WAS READING LOW FUEL (FULL TANK) STEERING ASSIST TURNED ON AND OFF, BRAKES STARTED LOCKING MID BUSY STREET, STEERING WHEEL TIGHTENED ALSO. I BARELY COULD TURN IT INTO A NEIGHBORHOOD STREET TO GET OFF THE ROAD. I HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP AGAIN, THROUGH MY TRIPLE A PLAN FOR THE SECOND TIME BECAUSE I WAS "OUT OF THE AREA" THAT THEY COULD SEND A TOW TRUCK TO. THEY TELL ME AGAIN CONDENSATION GOT INTO THE CPU AND WASN'T EVEN SURE IF IT'LL HAPPEN AGAIN IF I CONTINUE TO RUN THE A/C. I PICKED THE CAR UP THE NEXT WEEK AND ON OCTOBER 25TH, 2020 THE CAR AGAIN WOULD NOT READ THE KEYS. EVERY INCIDENT BUT OCTOBER 25TH, 2020 INCIDENT, I HAVE LET A SUPERVISOR FROM GM KNOW OF THE SITUATION, HIS NAME IS [XXX] EXT. I HAVE RECORDED EVEN PHONE RECORDS OF EVERY INCIDENT THAT'S OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEN I SHIFT THE CAR INTO PARK AND TURN THE CAR OFF, THE CAR INDICATES "SHIFT TO PARK" AND DINGS UNTIL I MOVE THE GEAR SHIFT AROUND FOR SEVERAL MINUTES, AND THEN THE INDICATOR STATEMENT AND SOUND STOP. THIS HAPPENS APPROXIMATELY HALF THE TIMES I PARK AND TURN THE CAR OFF.
The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.
GETTING A "SHIFT TO PARK" MESSAGE WHEN THE CAR IS IN PARK. IT WON'T LET YOU DO ANYTHING LOCK THE CAR, BELLS GOING OFF, NOTHING AND SOMETIMES IT TAKES 20 MINUTES OR LONGER TO KEEP TRYING TO GET THE CAR INTO PARK.IT WOULD DO IT EVERYTIME I GO TO DRIVE IT.
I HAVE EXPERIENCED ISSUES WITH THE SHIFTER OF THE VEHICLE TWICE NOW AND IT HAS RESULTED IN REPLACING THE SHIFTER AT LEAST ONCE. 6 MONTHS LATER AND AFTER AN INITIAL REPLACEMENT THE SHIFTER HAS GONE OUT AGAIN. THE SHIFTER REFUSES TO MOVE OUT OF THE PARK FUNCTION. PRIOR TO THE SHIFTER GOING OUT THE CAR WOULD SAY SHIFT TO PARK EVEN THOUGH THE CAR WAS ALREADY PLACED IN PARK. I BELIEVE THE ISSUE TO BE AN ELECTRICAL PROBLEM. THE MIDDLE SEAT BELT IN THE SECOND ROW OF THE VEHICLE HAS ALSO STOPPED WORKING. *TR
AT 500 MILES PAST THE WARRANTY EXPIRATION THE RADIATOR DEVELOPED A CRACK ALONG THE TOP SEAM. THE DEALERSHIP SAID IT WAS A MANUFACTURES DEFECT AS THE VEHICLE WAS LESS THAN TWO YEARS OLD. GMC DECLINED TO REPLACE THE PART BECAUSE IT WAS 500 MILES PAST THE WARRANTY ALTHOUGH THEY DID NOT DENY IT WAS A MANUFACTURING DEFECT. I HAVE A GMC CASE NUMBER DOCUMENTING MY DEALINGS WITH THEM. I HAVE PHOTOS FROM THE DEALERSHIP SHOWING THE CRACKED RADIATOR, AS WELL AS AN EMAIL STATING IT WAS A DEFECTIVE PART. I HAVE THE RECEIPT AND I HAVE THE ACTUAL RADIATOR ITSELF. I NOTICED THE RADIATOR LEAKING ON MY GARAGE FLOOR WHEN IT WAS STATIONARY. THIS WAS 10 DAYS AFTER IT WAS LAST SERVICED AND THERE WAS NO ISSUE AT THAT TIME. THE DEALERSHIP SAID IT WAS NOT CAUSED BY IMPACT, BUT JUST THAT THE SEAM SPLIT AT THE TOP OF THE RADIATOR.*DT*JB
My 2019 GMC Acadia has shift to park warning light that repeatedly keeps coming on I've tried to park it have to turn it off two to three times maybe four times I have paperwork that I have went to the dealer and they have fixed it twice with a harness that is failing it only is a temporary band-aid fix. Even though in Indiana we do not have a recall as I know of for this year I would need to have this fixed for my safety I fear that one time it may not go into park and I may not be able to shut my car off.
WE HAVE HAD OUR 2019 GMC ACADIA AT TWO DIFFERENT DEALERSHIIPS, RECENTLY WE HAD IT AT THE DEALERSHIP WHERE WE PURCHASED IT NEW IN 2019. THE DOOR LOCKS KEEP MALFUNCTIONING WHERE THEY EITHER WORK OR DON;T WORK AT TIMES. MY WIFE AND CHILD GET LOCKED OUT OF THE VEHICLE WHICH IS A SAFETY ISSUE. THE DEALERSHIPS HAVE WOIRKED ON THE VEHICLE A HALD DOZEN TIMES BUT THE ISSUE IS STILL OCCURRING. THE ORGINAL DELAER NAME IS COCHRAN GM OF ROBINSON IN PITTSBURGH PA. THE DEALER HAS BEEN GREAT WITH US BUT THEY STILL CAN'T FIND THE ISSUE.
MY 2019 GMC ACADIA HAS ABRUPTLY AUTOMATICALLY BRAKED WHILE DRIVING BETWEEN 10- 15 MPH AND WITHOUT ANY CARS NEAR THE VEHICLE. IT SLAMS ON THE BRAKE LIKE IT'S THE PARKING BRAKE AND MAKES A GRINDING NOISE.. THIS HAS OCCURRED ON 2 DIFFERENT OCCASIONS. AFTER THE 1ST TIME THE SERVICE PARKING BRAKE LIGHT CAME ON. THE DEALERSHIP SAID IT WAS RELATED TO A FAULTY BATTERY BECAUSE I RECEIVED AN ONSTAR NOTICE ABOUT MY BATTERY. . IT OCCURRED AGAIN AFTER HAVING THE BATTERY REPLACED. *TR
TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED THAT INTERMITTENTLY UPON PLACING THE GEAR SHIFTER INTO THE PARKING POSITION, THE VEHICLE FAILED RECOGNIZE THE MANEUVER. DUE TO THE DEFECT, THE SHIFT TO PARK WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT ON ONE OCCASION, THE VEHICLE PROCEEDED TO ROLL FORWARD WITH THE GEAR SHIFTER IN THE PARK POSITION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
MY 2019 ACADIA KEEPS BEEPING WHEN THE CAR IS IN PARK AND I SHIFT IT OFF WITH AN ERROR MESSAGE 'SHIFT TO PARK'. I HAVE TO TURN THE CAR BACK ON, SHIFT THE CAR OUT OF PARK AND BACK INTO PARK. I AM NOW DOING THIS 10 TIMES OR MORE. I CALLED THE DEALER AFTER RESEARCHING THAT THIS IS AN ISSUE WITH THE CAR AND HAVE NOT ISSUED A RECALL. THIS IS A PROBLEM. BY STARTING AND TURNING OFF MY 10 TIMES I AM PUTTING A STRAIN ON THE STARTER. I AM AFRAID THE CAR WILL ROLL WHEN IT'S OFF WITH THIS ERROR MESSAGE. *TR
TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED WHILE MAKING A LEFT, HE WAS UNABLE TO VIEW ANY OBJECTS SUCH AS ANOTHER VEHICLE NEARBY DUE TO STRUCTURE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO LOCAL DEALER JIM HARDMAN BUICK GMC, INC. LOCATED AT 1592 BROWNS BRIDGE RD, GAINESVILLE, GA 30501 AND WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
CAR AUTOMATICALLY SHUTS OFF WHEN DRIVING MULTIPLE OCCURRENCES OF THIS HAPPENING
I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.
WHEN I COME TO A STOP AND PUT THE CAR INTO PARK I GET A MESSAGE TO SHIFT TO PARK BEFORE I CAN TURN CAR OFF
I TURNED THE CAR OFF AND IT DISPLAYS A MESSAGE 'SHIFT TO PARK,' EVEN THOUGH THE CAR IS IN PARK. IT DOESN'T ALLOW THE CAR TO SHUT OFF COMPLETELY. THE ENGINE TURNS OFF, BUT THE ELECTRICAL STAYS ON. WHEN WE TRY TO DRIVE IT, IT IS SLOW TO ACCELERATE AND THE RPMS SHOOT TO 4 AND DON'T GO DOWN UNLESS BREAKING. FINALLY THE CAR WILL NOT ACCELERATE PAST 55MPH AND THE RPMS STAY AT 4, WITH THE ENGINE BEING VERY NOISY. THIS LEFT US STRANDED AN HOUR FROM OUR HOUSE BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. FORTUNATELY THIS OCCURRED IN A PARKING LOT. WE DROVE A FEW MILES TO TRY TO GET TO OUR DEALERSHIP, BUT DID NOT FEEL SAFE DRIVING.
TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING WITH THE WINDOWS ROLLED DOWN. ADDITIONALLY, THE AUTOMATIC EMERGENCY BRAKING ACTIVATED WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO RANCHO GRANDE MOTORS LOCATED AT 1404 AUTO PARK WAY, SAN LUIS OBISPO, CA 93405, WHERE THE CONTACT WAS INFORMED THAT THE ISSUE WAS COMMON WITH SIMILAR VEHICLES. THE AUTOMATIC EMERGENCY BRAKING FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE CONSUMER STATED THE DVD WOULD TURN ON IT. THE DEALER STATED IT COULD BE DUE TO A MISSING REMOTE THAT WAS NOT INCLUDED WITH THE VEHICLE. THE PARKING BRAKE WOULD ACTIVATE INDEPENDENTLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE STEERING AND ENGINE REDUCED POWER THE WARNING LIGHT ILLUMINATED. THE HEADREST DVD PLAYER DO NOT PLAY THROUGH THE SPEAKERS. THE WIRELESS PHONE CHARGER WAS OFTEN INOPERABLE. THE SECOND GEAR DOES THE NOT SHIFT PROPERLY. THE DASH AND RADIO PERIODICALLY LOSE POWER. THE WINDOWS MAKE A LOUD OBNOXIOUS NOISE WHEN ROLLED DOWN. *JS
THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO SAFELY DRIVE THE VEHICLE AT NIGHT ON LOW BEAM, AND THE HIGH BEAM MAKES VERY LITTLE DIFFERENCE. IT IS WORSE WHEN THE ROADS ARE WET. WHEN YOU PUT THE HIGH BEAMS ON, THE LIGHTS DO NOT SEEM TO GET ANY BRIGHTER. I HAVE TAKEN IT TO A GMC DEALER TWICE AND WAS TOLD THE HEADLIGHTS ARE WORKING THE WAY THEY ARE SUPPOSED TO WORK. IF THAT IS THE CASE, IT IS A POOR DESIGN AND NEEDS TO BE CORRECTED. THIS HAS BEEN AN ONGOING PROBLEM SINCE WE PURCHASED THE VEHICLE NEW,
I HAVE HAD FADING ON THE PLASTIC AROUND THE WHEEL WELL, THE HEAT WILL CHANGE TO COOL AIR WHILE DRIVING WITHOUT ANYONE CHANGING IT. THE A/C WILL GO FULL BLAST ON IT'S OWN AND THEN ALL OF A SUDDEN CHANGE THE FAN SPEED WITHOUT ANYONE TOUCHING IT. THE DEALER HAS TOLD ME IT WILL ADJUST ITSELF BY 10 DEGREES, NEVER HEARD ANYTHING LIKE THIS BEFORE. THE FADING PART THEY JUST PAINTED OVER IT AND THAT WAS THE FIX. THERE ARE LINES IN IT NOW AND THEY DID NOT PAINT THE ENTIRE PIECE SO IT DOES NOT LOOK RIGHT. THIS CAR IS PARKED INSIDE WHEN HOME, THIS SHOULD NOT HAPPEN. I HAVE HAD THIS CAR IN THE SHOP WAY TOO MUCH SINCE I BOUGHT IT WITH DENTS HAPPENING ON PARTS ALL OVER. I DRIVE TO WORK AND BACK MOSTLY. 2 DENTS HAVE HAPPENED IN THE DEALER LOT WHEN THEY HAD IT OUTSIDE WAITING ON REPAIRS. WOULD NOT BUY IT AGAIN.
WE BOUGHT OUR 2019 ACADIA WITH 4 MILES ON IT. JUST LAST WEEKEND, THE FUEL GAUGE STARTED KEEPING AN INACCURATE ACCOUNT OF OUR FUEL LEVEL INCLUDING MAKING THE LOW FUEL BEEPING TO HAPPEN WHILE DRIVING. WE PULLED OVER, RESTARTED THE CAR, AND WE WERE BACK TO HALF A TANK. WHEN I FUELED UP TODAY, THE GAUGE WILL NOT GO ALL THE WAY OVER TO FULL AND KEEPS SENDING THE ERROR MESSAGES/BEEPS. IT ONLY HAS 23,770 MILES ON IT. WE'VE NEVER LET IT RUN OUT OF FUEL EITHER. THE DEALERSHIP SAID THERE'S NOT A RECALL ON IT SO I WANTED TO LET OUR PROBLEM BY KNOWN!
9 DAYS AFTER TAKING POSSESSION OF MY 2019 ACADIA, WITH LESS THAN 900 MILES ON IT, IT STOPPED WORKING. THE FIRST TIME I HAD A PROBLEM I HAD GOTTEN OUT OF THE TRUCK TO RUN INTO A STORE. WHEN I TRIED TO START IT I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE ELECTRIC WAS ON, BUT THE TRUCK WOULD NOT START. I CALLED FOR A TOW TRUCK. THE TOW DRIVER GOT THE TRUCK STARTED AND ADVISED ME TO DRIVE IT TO THE DEALER LESS THAN 1 MILE AWAY. WHILE DRIVING ON A MAJOR ROAD I LOST MY POWER STEERING AND STABILTRAK, MAKING IT FEEL LIKE I LOST MY BRAKES. MY EXPERIENCE AT THE DEALER WAS HORRIBLE. THEY CHANGED MY BATTERY AND SAID THEY FIXED THE PROBLEM. I DID NOT EVEN MAKE IT 24 HOURS BEFORE HAVING THE SAME PROBLEM. THE ELECTRIC WAS ON BUT THE TRUCK WAS NOT RUNNING. I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE TRUCK WAS OFF AND PARKED BUT THE DASHBOARD WAS SHOWING D THEN P AGAIN. I CALLED FOR ANOTHER TOW, AND THIS TIME IT WAS ACTUALLY TOWED. THIS TIME I WAS TOLD IT HAD TO DO WITH THE COMPUTER. SERVICE FIXED IT AND HELD ONTO THE TRUCK FOR A FEW DAYS TO MAKE SURE IT CONTINUED WORKING WITHOUT PROBLEMS. 6 DAYS LATER THEY CALLED ME TO PICK IT UP AND IT DIDN'T EVEN MAKE 5 HOURS THIS TIME. THE TRUCK WAS STILL RUNNING THIS TIME, BUT THE ELECTRIC WAS GOING CRAZY. EVERY LIGHT WAS LIT ON THE DASHBOARD. AS I WAS DRIVING IT TO THE DEALER, THE SPEEDOMETER WAS GOING CRAZY. I WAS DRIVING STEADY AT AROUND 35 MPH AND THE SPEEDOMETER WAS SHOWING 1, 0, 5, 0, 30, 31, 6, 0, 5, 31, 32, 1, 0, 5, 0. (I HAVE A VIDEO OF THIS BUT CANNOT ATTACH IT).SO THAT WAS 55 DAYS AGO AND I STILL DO NOT HAVE MY TRUCK BACK BECAUSE GM IS SUPPOSEDLY BUYING IT BACK. I HAVE CONCERNS SEEING 4 OTHER PEOPLE ON THIS FORUM ALONE WITH THE SAME PROBLEM.
SHIFT TO PARK IS HAPPENING ON THE 2019. WHEN IN PARK, ITS NOT BEING SENSED. KEEPS SAYING SHIFT TO PARK. TOOK VEHICLE IN THEY SAID 1/2 A DAY ON 11/22. TURNS OUT THEY NEED LONGER FOR PART. THEY GAVE LOANER, TODAY IS 12/4/19, STILL DON'T HAVE CAR BACK YET. ALSO, BACK WINDSHIELD WIPER MAKING A CLICKING SOUND.
WHEN I TRY AND TURN THE CAR OFF IT HAS AN ERROR MESSAGE THAT SAYS "SHIFT TO PARK". THE CAR IS ALREADY IN PARK AND MESSAGE STILL. NEED TO DO A IGNITION CYCLE TO REMOVE THE CONDITION AND BE ABLE TO TURN IT OFF. THIS CONDITION HAPPENED RANDOMLY, STILL OCCURRING ONE OR TWICE A WEEK.
WHEN I TRY AND TURN THE CAR OFF IT HAS AN ERROR MESSAGE THAT SAYS "SHIFT TO PARK". IT APPEARS THAT THE CAR IS IN PARK BUT I AM UNABLE TO SHUT THE CAR OFF AND UNABLE TO LOCK THE DOORS.
TL* THE CONTACT OWNS A 2019 GMC ACADIA. WHILE DRIVING AT NIGHT, THE CONTACT STATED THAT THE HEADLIGHTS WERE BARELY VISIBLE BECAUSE THEY WERE BLACKED OUT. THE VEHICLE WAS TAKEN TO KEN NELSON AUTO GROUP (1100 N GALENA AVE, DIXON, IL 61021, (815) 288-4455) WHERE IT WAS DETERMINED THAT THE HEADLIGHTS WOULD NOT PROJECT TOO FAR. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER, BUT THE CALL DROPPED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Unnecessary safety feature sounds and alerts distract driver's normal driving and viewing habits. Any which could be turned off, have been. Every time the car is started, there is a message that these warnings have been turned off. The message never goes away and stays on the entire drive time unless manually turned off.] These type of messages need to turn off after a short delay.
Vehicle has had a hard shift since 15000 miles, always told at dealership it was normal. At 87493 my check engine light came on and code P2097-00- I was told it was that I had a bad battery and GM would not provide me one. Light was reset. Now at 98000 miles, shifting harder (automatic) like a jolt and vibrates going up hill- told I needed transmission fluid changed, this did nothing. This was confirmed by dealership prior to fluid change and then the dealership would not set up another appointment. Had this confirmed also by an independent service center. Occasionally a light will come on to say shift into park, despite being in park. No other messages related to this.
THE SECOND ROW CENTER SEATBELT WILL NOT RETRACT.
THE MANUAL GEAR SHIFTER CONTROLS IN LOW GEAR ON THE CENTER CONSOLE DO NOT SHIFT. THE MANUAL CONTROL WORKED DURING THE TEST DRIVE AT THE DEALERSHIP WHEN THE CAR HAD 17 MILES ON IT, MARCH 10, 2019. THE SHIFTER FAILURE WAS FIRST NOTICED WHEN THE CAR HAD ABOUT 500 MILES ON IT, COMING DOWN A MOUNTAIN ON A HIGHWAY WHEN WE TRIED TO USE THE ENGINE TO BRAKE INSTEAD OF USING THE FOOT BRAKE ON MARCH 30, 2019. IN BETWEEN THOSE TWO DATES ON MARCH 21, 2019, THE CAR HAD A WATER LEAK AFTER IT RAINED THAT DRIPPED INTO THE CABIN OF THE CAR AND DIRECTLY ONTO THE SHIFTER AND OTHER ELECTRONIC CONTROLS. I BELIEVE THE GEAR SHIFTER FAILURE IS A DIRECT RESULT OF WATER DRIPPING ONTO THE SHIFTER AND OTHER ELECTRONICS ON THE CENTER CONSOLE. I HAVE 3 DOCUMENTED SERVICE RECORDS ATTEMPTING TO REPAIR THE WATER LEAK AFTER 3 SEPARATE RAINSTORMS THAT WAS ULTIMATELY DETERMINED BY GM ENGINEERING TO BE A MANUFACTURER DEFECT. WHEN THE GLASS IS POSITIONED FOR THE REAR MOONROOF, THE POSITIONER IS SUPPOSED TO HOLD THE GLASS IN PLACE FOR A MOMENT TO SEAL. INSTEAD THE POSITIONER MOVES CREATING AN AIR POCKET. THIS RESULTS IN WATER INTRUSION INTO THE CEILING OF THE VEHICLE AFTER RAIN, WHICH THEN SEEPS INTO THE FABRIC LINER AND DRIPS DIRECTLY ONTO THE CONTROLS. I AM WORRIED ABOUT WHERE ELSE WATER HAS TRAVELLED WITHIN THE CAR, KNOWING IT WAS MANUFACTURED IN JULY 2018 AND STORED OUTSIDE MOST OF ITS LIFE. THE SHIFTER IS THE FIRST OF WHAT I FORESEE AS MANY ELECTRICAL ISSUES THAT CAN ENSUE WITH WATER INTRUSION, AS IT HAS OCCURRED IN A CAR HAVING UNDER 900 MILES ON IT. WITH ALL ELECTRONIC TRANSMISSION CONTROLS, I AM WORRIED THAT IF WATER DAMAGED THE LOW GEAR SHIFTING, THERE COULD BE FUTURE AND MORE DETRIMENTAL TRANSMISSION MALFUNCTIONS (POSSIBLY CATASTROPHIC). BEYOND ELECTRICAL FAILURES, MOLD IS A WORRY IN THE HEADLINER AND CARPETS CREATING A HEALTH HAZARD IN MY VEHICLE WHERE I TRANSPORT MY TWO SMALL CHILDREN.
MY MOTHER HAS BECOME TRAPPED TWO TIMES DUE TO THE LOCKS ON THE VEHICLE NOT WORKING. THE ISSUE ONLY HAPPENS WHEN IT RAINS. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THEY REPLACED SOME KIND MECHANISM AND THAT EVERYTHING WAS GOOD TO GO. IT RAINED AGAIN YESTERDAY AND MY MOTHER WAS TRAPPED IN THE VEHICLE AGAIN. THIS HAPPENS ANYTIME YOU TRY TO ENGAGE THE LOCKS, I.E. IN PARK, PUTTING IT IN PARK, PUTTING IT IN DRIVE, USING ONSTAR TO LOCK OR UNLOCK, USING THE GMC APP TO LOCK OR UNLOCK, USING EITHER KEY FOB TO LOCK OR UNLOCK, TRYING TO LOCK OR UNLOCK IT MANUALLY.
Data synced from NHTSA on May 4, 2026