2015 GMC Canyon Complaint Log

Power steering stops working while driving, even at highway speeds. Happens repeatedly.

Ignition locking solenoid fails to release when put into park, resulting in the key stuck in the ignition. I'm then unable to leave the vehicle unattended without threat of theft or battery failure. Dealer has not been able to fix the issue. No warnings or failure indications are observed, other than the key being stuck.

Power steering fails randomly when turning both left and right

The contact owns a 2015 GMC Canyon. The contact stated that while driving at slow speeds, the power steering became inoperable. The steering wheel was difficult to turn. The power stabilizing, drive safely message was displayed. The contact restarted the vehicle and the power steering operated as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 21V213000 (Steering). The approximate failure mileage was 135,000.

Without any warning, loss of power steering and the stabilitrak light comes on. This happens going 5 mph in a parking lot or 65 mph on the freeway. Causing loss of power steering making it hard to control the truck. I see there has been recalls on the power steering issues but my truck falls just outside the window. I feel that this recall should be for all trucks that have the issue, major safety issue when traveling with kids in the truck.

While driving, a warning message appears in my dash and then the power steering immediately becomes inoperable. The traction control warning also appears in the instrument panel. Found that turning it off and on on would reset it but it’s now a constant warning message. I took the truck to a local dealership with no resolve. They claim there is a recall on the year/make/model for my vehicle but that my trucks VIN “doesn’t qualify “. (Recall N202325410). I don’t understand why I am excluded from a safety recall. The dealership did a diagnostic test and a test drive but at the time the PS was working properly so they dismissed me. Fast forward a few more days and the PS goes again, this time I take it straight back to the dealership, issue active. Again, they scan the truck and proceed to tell me they can’t help me. No explanation about codes they were getting, no offers to assist in any way. I then went home and haven’t driven my truck since, disgusted knowing I had to drive home SUPER careful so not to have any accidents. I use my truck to haul my camper. First it’s pretty alarming while driving down the interstate at 70mph and you lose steering. Second, I’m missing some of the best fall camping opportunities due to a non working truck that should be fixed per a manufacture recall. I’m just looking for an explanation and some help.

The contact's customer owns a 2015 GMC Canyon. The contact stated that while driving at an undetermined speed, they noticed smoke emerging from the engine compartment. There was an abnormal popping noise detected and the vehicle caught fire. There were no warning indicator lights illuminated. There were no reported injuries. The fire department extinguished the fire. It was unknown if the vehicle was towed or whether a police report was filed. The local dealer was not contacted. The vehicle was diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 110,407.

There are times while I am driving that I will get a message pop up on the screen that say “ service steering system soon, drive with care” then the vehicle becomes incredibly hard to turn. Usually I can ease my self to the side of the road and shut down the truck and turn it back on and then everything is reset until it comes on again. I dont see any kind of correlation as to what causes it to do this, not the weather, conditions, speed, temperature, or altitude. The last time I was on the highway going 70 mph and the road separated directions and the message popped up and I had no steering assist and almost hit the guard rail trying to make the turn. I understand that their was a recall on this and mine had the service performed but now it is actually doing it. There needs to be a permanent fix to this because the the cost of the rack and pinion is almost $1, 000.00 dollar and from what I can find at the dealer and shopping online no one has them and they require the dealers programmer just to set the new one. This should not be something that you have to go to the dealer to fix for instances like this.

Power steering assist failed several times over a course of a week, both city and highway speeds. Took vehicle to dealer and was told there's no recall associated with my vehicle's VIN, wants to schedule a diagnostic inspection for $170, and see if tte technician can find any issues with tge electrical power steering assist. I found a recall on this very issue, but according to the GM dealer service department it doesn't apply to my VIN. I believe my VIN is affected by this recall.

The truck will lose power steering and power down. Several codes will come on. When I started researching this problem, I noticed that there is a recall that was put out for this very same problem but my vehicle is not listed as eligible for this recall. I don't understand why it would not be eligible. Can someone please let me know?

Power steering failure at both low speed and highway speed. This week it failed 4 times making unexpected move ability dangerous. Display chimed then displayed power steering failure, followed by stability and traction control displaying. Then stating service ASAP. 1st time it failed at 35 MPH on a straight street. Then within 10 minutes it failed on a left hand turn. The third time was the next day at highway speed of 65 MPH. The 4th time was today at 45 MPH. I researched this failure and it appears theirs a recall by GM that began in 2021.

While driving at a slower speed the power steering stopped working and the warning lights on my dashboard came on.

2015 GMC Canyon steering assist has quit working while driving on multiple occasions. Received Safety Recall to repair affected steering component short. Took GMC Canyon to Parks GMC, 2640 Laurens Rd. 29607 for repair. Service department called and said they updated program in control module to keep the power assist from reengaging if the short occurs while driving and truck is ready. What?? I need to steering fixed!! When the steering goes out it has happened unexpectedly and the truck is almost uncontrollable on multiple occasions. The recall says you will replace the steering gear torque sensor cover and the service will be performed for you at no charge. The service guy regrouped and called me back and said that they would make the safety recall repair for $475.00. What?? There is no fine print anywhere where on the recall letter where it states there is a $475.00 surcharge in order to proceed. The letter clearly states "This service will be performed for you at no charge. It says it twice in the letter. So i hang up with this scammer and call the GMC Customer Assistance Center at 1 800 862 4389. I get representative Relica Porter and explain my problem getting the GMC dealership to make the repair at NO CHARGE! 24 hours later I finally get back with Relica. She claims she has made multiple attempts to contact Parks GMC in Greenville, SC. Parks GMC will not accept her call nor call her back as she has requested. I refused to pay the $475.00 surcharge when the recall states "NO CHARGE". I sent my wife and son the pickup the vehicle. My wife requested a letter stating they WILL NOT COMPLETE THE SAFETY RECALL REPAIR unless paid the additional $475.00 extortion payment. This way if the vehicle is involved in an accident due to the power steering failure we can sue them. They refused to provide the refusal of service letter for the safety recall. They said NO! Now I am in possession of a dangerous operating vehicle. Which is why I am writing you with this complaint.

The power steering will intermittently fail at random times. I can feel the change in the steering wheel, followed immediately by the warning message on the screen above the wheel reading "Stabilitrak Failure" and 4 loud chimes from the speakers. This first happened in June of 2022. When I turned the truck off and on again, the same warning appeared on the screen but power steering was restored. This didn't happen again until earlier this year (Feb 2024). This issue happened a few times at low speed, during which it was extremely difficult to steer. I narrowly avoided an accident both times due to quick breaking. I learned about recall bulletin 15595A which describes this issue for my make, model and year. I contacted GE about this issue but they pushed back continuously referencing the fact that my VIN was not part of the recall. They eventually agreed to inspect my truck to determine if my issue is the same as the recall, but only if I paid $250 for a diagnostic. I went to the dealership today and the manager told me everything would be out of pocket, including any repairs. He was not willing to note my case # 9-12939029688 and explicitly stated "this won't be covered no matter what". I left without performing the diagnostic so as not to waste time and money, as it was clear GM had not been communicating with the dealer as they promised during our phone calls. Currently my power steering fails almost every time I drive, typically within 20 minutes of starting up.

The contact owns a 2015 GMC Canyon. The contact stated when vehicle the vehicle was started, the power steering assist warning light illuminated. The vehicle was taken to the dealer however, the contact was informed that the vehicle could not be diagnosed until after the holiday. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,567.

The contact owns a 2015 GMC Canyon. The contact stated while driving 60 MPH, the vehicle lost power steering assist. The power steering assist warning light was illuminated. The contact was able to pull over on the side of the road and turned the vehicle off and waited a few minutes then restarted the vehicle. The contact was able to drive home safely. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering assembly needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 56,000.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the vehicle lost power steering functionality with the ABS warning light intermittently illuminated. The dealer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.

While driving, the power steering completely stopped working. I brought the vehicle to the dealership and they replaced the entire steering rack at my expense.

The contact owns a 2015 GMC Canyon. The contact stated while driving 70 MPH, the steering wheel became difficult to turn. The contact stated that the stabilitrak warning light was illuminated. The contact was able to park on the side of the road and turned off the vehicle. The contact stated that after restarting the vehicle, he continued driving to his destination, but experience the failure for a second time within 40 miles. The contact stated that he continued driving to his residence, while experiencing the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gear torque sensor cover assembly to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,500.

GMC Service Bulletin - PI1429B Ignition Key cannot be removed and /or does not rotate to the off position. If you place the truck in park and turn off the switch - the key does not rotate to the off position (it only goes to the accessory position) so you cannot remove the key. You have to start it back up and move the truck forward and backward a number of times until the key is able to be removed. There are numerous posts on GMC and Chevrolet forums throughout the internet on this same issue. Cannot imagine why this safety concern is not being addressed with a recall. Gear shift assembly or Part # 23397472 is the most common posts. This happened numerous times but on 03/23/2022 it has happened every time I have tried to turn the truck off.

Power steering failure and stabilitrak. Stopped and turned off ignition for a few seconds. Power steering started working but stabilitrak light is still on and steering feels a little loose.

January 25, 2021 - Transfer Case Module Internal Electrical Failure. February 16, 2022 - 4-Wheel Drive Transfer Case Encoder Motor Sticking/Failure. Computer Codes C0396 and C0387.

the system failure is the power steering control module rack and components The safety risk is loss of power steering assist, no traction control, StabiliTrak message on dash, abs and traction control lights is on, don't feel safe to drive. The problem is confirmed by a dealer. The component has not been inspected. Yes, there are warning messages on the dash, and they appear in February 2022. A loss or reduction in power steering assist may increase the risk of a crash. In my opinion, this issue has to be solved and fixed by the dealer at no cost to the customer.

While driving the vehicle, the power steering suddenly went out. My teenage son was driving and luckily he's had training on this in Driver's Ed or it could have caused a major accident. It has since happened to me while on the freeway and while going up our driveway. I took it into the dealership where I purchased it and they could find nothing wrong, but clearly something is wrong with the wire harness or power steering. I suspect the parts used were part of an earlier recall on GMC Canyon's as the recall ended with vehicles only a month older than mine.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the power steering failed, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. During the failure, the message “power steering drive with care” and “StabiliTrak” were displayed. The local dealer and manufacturer were notified of the failure however, no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 21V213000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,500.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at unknown speed, the steering wheel was very difficult to turn and the service stabilitrak warning light illuminated continuously. The vehicle was taken to the dealer where it was diagnosed that the lower shaft gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 21V213000 (Steering). The approximate failure mileage was 115,000.

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 65 MPH, the steering wheel was difficult to turn. The contact stated that the power steering warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V213000 (Steering). The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 75,000.

Driving down the road the power steering and the traction control stability goes away. Steering is very hard unable to turn.

The contact owns a 2015 GMC Canyon. The contact stated that while her husband was driving at an undisclosed speed, the steering wheel ceased and was difficult to turn. The contact stated that extreme effort was needed to steer the vehicle. The stabilizer warning light was illuminated. The contact received notification of NHTSA campaign number: 21V213000 (Steering) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 28,000. Parts distribution disconnect.

The contact owns a 2015 GMC Canyon. The contact received notification of NHTSA campaign number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owned 2015 GMC Canyon. The contact stated that after entering and starting the vehicle, the steering wheel was difficult to turn. There was an unknown warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed of a loss of power steering torque sensor that was linked to the rack and pinion. The contact was informed that the Vin was included in NHTSA campaign number: 21V213000 (Suspension). The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 107,000.

I WAS DRIVING THE CAR IN THE GIANT EAGLE PARKING LOT AND THE POWER ASSIST FOR THE STEERING STOPPED WORKING. A NOTICE CAME ON THE DASHBOARD SCREEN INDICATING THE SAME AND STATED THAT THIS MALFUNCTION COULD CAUSE A CRASH. I STOPPED THE CAR, TURNED THE ENGINE OFF, AND RESTARTED THE CAR. THE NOTICE ON THE DASHBOARD WENT AWAY AND THE STEERING POWER ASSIST FUNCTIONED NORMALLY. I DROVE THE CAR FOR A WEEK WITHOUT RECURRENCE. I MADE AN APPOINTMENT AT THE GMC DEALERSHIP AND AFTER LOOKING AT THE VEHICLE THEY CONCLUDED THAT THEY COULD NOT IDENTIFY THE PROBLEM SINCE THE STEERING WAS OPERATING PROPERLY. I HAD INDICATED THAT THERE WAS A RECALL NOTICE NHSTA REFERENCE #S 15595 AND 16V054000 COVERING A POTENTIAL STEERING ASSIST FAILURE BUT WAS TOLD THAT THESE RECALL NOTICES DID NOT APPLY TO MY VEHICLE. THE VEHICLE WAS RETURNED TO ME WITH INSTRUCTIONS TO BRING THE CAR IN FOR SERVICE THE NEXT TIME IT HAPPENS.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE SERVICE 4WD WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,430.

The vehicle's power steering assist failed, so while driving down the highway the warning msg came on with the msg : service power steering drive with care and then it switches to service stabili trak. The vehicle becomes very hard to steer, and it happens often. It started happening around 80000 miles. We might drive it for a couple of days and it doesnt happen at all, then out of no where it will happen multiple times in the same day. It has been checked out by a dealership in Broken Arrow OK, there is no error codes that show up when a diagnostics test was ran. I have notified GM customer service but they basically said they couldn't help me if it didn't show a code.

EXPERIENCING LOSS OF POWER STEERING WHILE DRIVING. THERE HAS BEEN A RECALL FOR THIS ISSUE, BUT MY VIN NUMBER, [XXX], DOES NOT FALL INTO THE PARAMETERS FOR THE RECALL. PRESENTLY, THE VEHICLE IS AT HENRY BROWN BUICK GMC IN GILBERT, ARIZONA. THIS IS A VERY DANGEROUS CONDITION! THE RECALL MUST BE EXPANDED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

POWER STEERING WENT OUT SEVERAL TIMES AS I WAS DRIVING

IN THE LAST WEEK MY POWER STEERING WENT OUT 5 TIMES ON MY 2015 GMC CANYON. I TOOK IT TO THE DEALER WHO DIAGNOSED IT WITH RACK AND PINION FAILURE. I RESEARCH THIS AND THERE ARE NUMEROUS COMPLAINTS OF THIS AND GMC REFUSES TO RECALL. AND FIX IT. IT IS VERY DANGEROUS AS YOU HAVE NO CONTROL OF THE VEHICLE AT ALL. P PLEAS HELP AS IT IS A VERY EXPENSIVE REPAIR AND A HAZARD.

UPON START UP, POWER STEERING HAS FAILED NUMEROUS TIMES MAKING STEERING EXTREMELY DIFFICULT. IT HAS ALSO OCCURED ONCE WHILE IN MOTION, THANK GOODNESS AT A SLOW SPEED. AN ALERT MESSAGE WILL POP-UP ON MY DASH THAT SAYS "POWER STEERING FAILURE". I UNDERSTAND THERE IS A OPEN INVESTIGATION REGARDING THIS KNOWN ISSUE. LOCAL DEALER WAS NOT ABLE TO REPLICATE THE ISSUE, THUS SAID NOTHING THEY COULD DO. THIS GIVES ME GRAVE CONCERN THAT IT WILL OCCUR WHILE DRIVING AT A HIGHER SPEED RATE, AND THAT SOMEONE IN THE VEHICLE, OR ANOTHER VEHICLE WILL GET SERIOUSLY HURT. MILEAGE ON VEHICLE IS 44,000 MILES

APRIL 13, 2018 STEERING WENT OUT WHEN DRIVING DEALER FIXED, JANUARY 27, 2021 STEERING WENT OUT WHEN DRIVING DEALER SAID IT WAS BATTERY THEY INSTALLED NEW BATTERY. FEBRUARY 6, 2021 STEERING WENT OUT WHILE DRIVING ON INTERSTATE AGAIN TOOK TRUCK TO DEALER WHO KEPT VEHICLE AND WILL CALL ME!?

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND THE VEHICLE LOSS POWER STEERING BEFORE THE VEHICLE STALLED. ADDITIONALLY, THE VEHICLE FAILED TO START WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,294.

The contact owns a 2015 GMC Canyon. The contact stated while driving 60 mph, the steering wheel ceased. The contact stated that the traction control warning light and two unknown warning lights were illuminated. The contact parked on the side of the roadway, turned off and restarted the vehicle and drove to his destination without failure. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The contact stated while driving away from the dealer, the failure recurred. The contact stated that the failure recurred on several occasions. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. Vin tool confirms parts not available.

I WAS DRIVING ON INTERSTATE 75 AND STEERING WENT OUT VERY DANGEROUS STABILIZER WARNING ON DASH I PULLED OVER TURNED OFF AND RESTARTED TO GET HOME THEN TOOK TO DEALER. THIS HAPPENED IN 2018 AND WAS REPAIRED AT MY COST AT DEALERSHIP AND THE SAME HAPPENED AGAIN YESTERDAY 1/26/2021 !

The contact owns a 2015 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering as the steering stabilization warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering gear torque sensor needed to be replaced. The contact was made aware of NHTSA Campaign Number: 21V213000 (Steering); however, the VIN was not included in the recall. The vehicle was not repaired. The contact then stated that while making a right turn to exit the highway, the failure reoccurred and he almost crashed into a highway barrier after the steering wheel became difficult to turn. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a steering recall. The approximate failure mileage was 82,000.

The contact owns a 2015 GMC Canyon. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the steering wheel would stiffen up then seized. The contact contacted the dealer and two other dealers Capital Chevrolet Buick GMC of Lexington (96 Radio Dr, Lexington, NC 27292) and Flow GM Auto Center (1400 S Stratford Rd Suite A, Winston-Salem, NC 27103) but was informed by all three dealers that parts were not available. The vehicle was not diagnosed. The manufacturer was made aware of the failure but informed the contact that parts were not available. The failure mileage was 99,600. Vin tool confirms parts not available.

SEVERAL TIMES, WHILE DRIVING VEHICLE LOST POWER STEERING THEN STABILITRAK ACTIVATED AND TRUCK STARTED VEERING LEFT. VEHICLE WAS IN MOTION. WHEN VEHICLE WAS RESTARTED POWER STEERING RETURNED FOR APPROXIMATELY A MILE. DURING THAT MILE TEST RUN STABILITRAK WAS ON AND VEHICLE WAS STILL VEERING LEFT.

THE POWER STEERING ASSIST STOPPED WORKING ON A CITY STREET. EXTREMELY DIFFICULT TO STEER. THE SECOND INCIDENCE HAPPENED ON A HIGHWAY.

POWER STEERING ASSIST SHUTS OFF WHILE DRIVING ON NORMAL.

WHILE DRIVING DOWN THE INTERSTATE, ALARMS AND DISPLAY MESSAGES APPEARED INDICATING THAT MY STABILITRACK AND POWER STEERING WERE OUT. I DID IN FACT LOSE POWER STEERING AND HAD TO DRIVE WITHOUT POWER STEERING FOR APPROXIMATELY 20 MILES BEFORE I COULD SAFELY PULL OVER. ONCE I PULLED OVER, I TURNED THE VEHICLE OFF AND TURNED IT BACK ON AND I REGAINED POWER STEERING. THIS WAS EXTREMELY DANGEROUS AND THERE APPEARS TO HAVE BEEN A RECALL FOR THIS SAME ISSUE IN 2016; HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE IT HAVING A BUILD DATE OF MARCH 2015.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE IN LINE AT A DRIVE THRU RESTAURANT, THE POWER STEERING FAILED. THE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. AN UNKNOWN MESSAGE WAS ALSO DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO THE STEER THE VEHICLE INTO A PARKING SPACE. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BENTLEY BUICK GMC (2120 DRAKE AVE SW, HUNTSVILLE, AL 35805) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING MODULE NEEDED BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.