2015 GMC Canyon Complaint Log

THE POWER STEERING ON MY 2015 GMC CANYON HAS FAILED REPEATEDLY WHILE DRIVING IN DIFFERENT ROAD CONDITIONS. IN ONE CASE, I WAS GOING STRAIGHT ON A SURFACE STREET AT LOW SPEED. HOWEVER, IN ANOTHER I WAS CORNERING THROUGH A HIGHWAY OFF-RAMP AT APPROXIMATELY 45 MPH. WHEN THE POWER STEERING FAILS, THERE IS A WARNING CHIME AND THE POWER STEERING AND STABILITY CONTROL WARNING LIGHTS ACTIVATE SIMULTANEOUSLY. IT BECOMES EXTREMELY CHALLENGING TO STEER, AND IN THE CASE OF CORNERING AT SPEED THE VEHICLE PULLS IN THE OPPOSITE DIRECTION OF THE TURN [IE, IT PULLS TOWARDS DANGER]. PULLING OVER AND RESTARTING THE VEHICLE HAS 'SOLVED' THE PROBLEM EACH TIME, ALBEIT TEMPORARILY. I TOOK THE VEHICLE TO A GM DEALER TO GET FIXED, BUT THEY COULD NOT FIND ANY RELATED MECHANICAL ISSUES OR GM PROVIDED SW PATCHES THAT WOULD FIX THE PROBLEM. SO THE GM DEALER HAD ME LEAVE WITHOUT FIXING ANY OF THE UNDERLYING CONDITIONS THAT CAUSED THE POWER STEERING FAILURE. NEEDLESS TO SAY, THIS IS AN EXTREMELY DANGEROUS AND APPARENTLY WIDE-SPREAD ISSUE BASED ON THE NUMBER OF SIMILAR COMPLAINTS I HAVE READ.

FOR MONTHS MY GMC CANYON WILL START FIRST THING IN THE MORNING, I WILL DRIVE UP TP THE FIRST OR SECOND STOP LIGHT AND MY TRUCK WILL BEGIN TO SHAKE AND ACT LIKE IT WILL SHUT OFF. SOMETIME IT WILL DIE OTHER TIMES IT JUST SHAKES. I TOOK IT INTO THE DEALERSHIP AND THEY COULD NOT RESOLVE THE ISSUE. THIS USUALLY OCCURS 2-3 TIMES PER WEEK.

ON COLD STARTS, THE ENGINE WILL STALL AT FIRST STOP. TYPICALLY THIS IS AT THE FIRST STOP LIGHT OR STOP SIGN IN THE MORNING ON THE WAY TO WORK. THIS IS BEGINNING TO HAPPEN SEVERAL TIMES A WEEK. IT ALSO HAS HAPPENED AFTER SITTING FOR SEVERAL HOURS. IT ONLY APPEARS TO HAPPEN WHEN STARTING THE TRUCK AFTER THE ENGINE HAS COOLED. PRIOR TO STALLING, THE ENGINE WILL HESITATE AND THE RPMS DROP UNTIL ULTIMATELY STALLING. I HAVE CALLED THE GMC NUMBER AND HAVE ASKED THE DEALERSHIP TO CHECK IT OUT. IT CANNOT BE DUPLICATED BY THEM AND THEY SAY GM HAS NOT ISSUED A RECALL OR BULLETIN TO REPAIR.

WHILE DRIVING 70 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" MESSAGE WAS DISPLAYED AND A CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. THE VEHICLE WAS STOPPED TURNED OFF, RESTARTED AND DROVE TO DEALER WITHOUT ISSUES. I SEE THAT OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. IT IS ONLY A MATTER OF TIME BEFORE THIS ISSUE CAUSES AN ACCIDENT..

HAVE 20000 MILES ON TRUCK AND TRANSMISSION STILL DOES ACCELERATE SMOOTHLY.THERE IS HESITATION WHILE TRANSMISSION FIND RIGHT GEAR.WHILE TOWING TRAVEL TRAILER TRANSMISSION WILL ACCELERATE BUT NOT DEACCELERATE TILL I REDUCE SPEED MANUALLY.VERY DANGEROUS.

VEHICLE WILL NOT DOWN SHIFT WHEN SLOWING FROM A HIGHER SPEED AND THEN NEEDING TO ACCELERATE. VEHICLE WILL "CHUG" AND SQUAT UNTIL IT EVENTUALLY DOWN SHIFTS, OFTEN TIMES THROUGH TWO OR MORE GEARS CAUSING OVER ACCELERATION AND OVER REVVING OF ENGINE. COUPLE OF TIMES WHEN COMING TO FULL STOP AT STOP SIGN, VEHICLE STAYS IN 5TH OR 6TH GEAR UPON ACCELERATION FOR A FEW SECONDS AND THEN JUMPS GEARS TO PICK UP SPEED. DRIVING ON CRUISE IN MODERATE HILLS, VEHICLE WILL NOT DOWN SHIFT SOON ENOUGH UNTIL EVENTUALLY ENOUGH SPEED IS LOST THAT VEHICLE DOWN SHIFTS MULTIPLE GEARS FROM APPROXIMATELY 1800 RPM TO WELL OVER 3000. PROBLEM MANIFESTS ITSELF IN BOTH CITY AND HIGHWAY DRIVING.

THE DOORS OF THIS TRUCK DO NOT HAVE A WAY TO MANUALLY UNLOCK THEM THEY LOCK AUTOMATICALLY WHEN THE VEHICLE IS PUT IN GEAR IF THE BATTERY IS DESTROYED IN A CRASH THE OCCUPANTS ARE TRAPPED INSIDE ANYONE COMING TO HELP WOULD HAVE TO BREAK A WINDOW BUT STILL COULD NOT OPEN THE DOORS TO REMOVE THE OCCUPANTS IN THE EVENT OF A FIRE I FEEL THIS IS VERY UNSAFE

AUTOMATIC TRANSMISSION. WHEN GOING UP A SLIGHT INCLINE TRANSMISSION STALL ON DOWN SHIFTING.DRIVER MUST FLOAT THE GAS PEDDLE OR PRESS FOR ADDITIONAL ACCELERATION IN ORDER TO CLIMB A SLIGHT INCLINE ON REGULAR ROAD TRAFFIC . INCLINE COULD BE NO MORE THAN 15 DEGREES

THE TRANSMISSION DOES NOT DOWN SHIFT WHEN CLIMBING A SMALL HILL IN NORMAL TRAFFIC AT NORMAL SPEEDS. I CONSTANTLY HAVE TO USE THE MANUAL TRANSMISSION TO MAKE THE TRUCK DOWNSHIFT OR I HAVE TO PRESS ON THE GRASS IN ORDER TO BRING THE RPM UP A LITTLE HIGHER USING MORE FUEL THAN REQUIRED. THIS IN ITSELF IS DANGEROUS SINCE I AM IN THEN MIDDLE OF TRAFFIC. WHEN I PURCHASED THE TRUCK NONE OF THE RECALL WERE ON CARAFE NOR DID THE DEALER INFORM ME THAT THIS VEHICLE TYPE AND MODEL HAS ALREADY HAD SEVERAL RECALLS AFFECTING ITS PERFORMANCE AND SAFETY. THERE IS ALSO SOMETHING WRONG WITH THE DEFROST SYSTEM WHETHER ITS ON HEAT OR COOL. THERE IS A RATTLING NOISE THAT CAN BE HEARD OVER THE FAN NOISE WHEN THE VEHICLE AIR CONDITIONER IS SWITCH TO THE DEFROST MODE. I AM TRULY DISAPPOINTED AND VERY CONCERNED FOR MY SAFETY. GM SHOULD HAVE PULLED THIS VEHICLE OFF THE MARKET!

AT LOW SPEEDS, DOESN'T MATTER IF YOU ARE TURNING OR GOING STRAIGHT, THE TRANSMISSION WILL NOT SHIFT PROPERLY WHEN APPLYING PRESSURE TO THE GAS PEDAL. IT FEELS LIKE YOU ARE DRIVING A MANUAL TRANSMISSION IN 4TH GEAR WHEN IT SHOULD BE IN 2ND. WHEN IT DOES SHIFT, IT WILL DROP TWO GEARS AND YOU COULD BE ON TOP OF THE CAR IN FRONT OF YOU. THE CANYON'S TRANSMISSION IS NOT PREDICTABLE AND COULD PUT YOU IN A DANGEROUS POSITION IN TRAFFIC. HAVE HAD THE VEHICLE AT THE DEALER WHERE THEY APPLIED AN UPDATE PER A GM BULLETIN, HELPED SOME BUT STILL HAVE THE PROBLEM. TRANSMISSION MAKES A TERRIBLE GRINDING/HOWLING NOISE AT LOW SPEED. GM SAYS THIS IS A NORMAL CHARACTERISTIC OF THIS TRUCK, I SAY IT IS DANGEROUS. GM NEEDS TO BETTER ADDRESS THIS PROBLEM THAN THEY HAVE. THIS HAPPENS EVERYDAY THE TRUCK IS DRIVEN.

WHILE DRIVING AT LOW SPEEDS THE TRANSMISSION SEEMS TO FLOAT BETWEEN GEARS AS IF TRYING TO FIND THE PROPER GEAR. NORMALLY IT TAKES SO LONG THAT I HAVE TO PUSH DOWN ON THE GAS TO FORCE THE TRUCK TO SHIFT. IT DOES TO A LOWER GEAR WHICH MAKES IT JUMP FROM THE EXCESS POWER. AT HIGH SPEEDS, PRESSING ON THE GAS PEDAL IS NON RESPONSIVE AS THE TRANSMISSION CONTINUES TO LOOK FOR THE RIGHT GEAR. A MANUAL FIX FOR SAFETY PURPOSES (ESPECIALLY IN TRAFFIC AND NEED AN ANSWER FROM MY TRANSMISSION) IS TO CHANGE IT TO MANUAL SHIFTING WHERE I CONTROL THE GEARS. THIS IS A BAND AID FIX AT THE MOMENT AND IS QUITE INTERESTING THAT I AM ABLE TO SHIFT MY VEHICLE BETTER THAN A COMPUTER. PLEASE LOOK INTO THIS ISSUE. I AM GOING TO TAKE IT TO THE DEALERSHIP BUT AS I READ IN THE NUMEROUS REPORTS FROM OTHER 2015 CANYON OWNERS....GMC IS NOT ADMITTING OR DOES NOT HAVE A FIX. THIS ISSUE OCCURS ALL THE TIME SO SELECTING A DATE OF WHEN THIS ISSUE HAPPENED IS NOT EFFECTIVE.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE POWER STEERING BECAME INOPERABLE. THE SERVICE 4WD AND SERVICE TRACTION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODY BUICK GMC (1585 W OGDEN AVE, NAPERVILLE, IL 60540, (888) 461-9066) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,479.

AT ABOUT 20,000 MILES THE AIR BAG LIGHT INTERMITTENTLY STARTED COMING ON WHILE DRIVING BUT WOULD BE RESET WHEN THE TRUCK WAS RESTARTED. AT ABOUT 26,000 THE AIRBAG LIGHT CAME ON THIS TIME PERMANENTLY. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THE AIR BAG SENSOR NEEDS TO BE REPLACE. THE PART WAS ORDERED AND NOW IT HAS BEEN A WEEK LATER AND THE PART STILL HAS NOT HAS BEEN RECEIVED.

VEHICLE UPSHIFTS TOO EARLY AT LOW SPEEDS REQUIRING ADDITIONAL ACCELERATOR INPUT THEN DOWNSHIFTS 2 GEARS TO COMPENSATE. THIS HAPPENS REGULARLY WHEN GOING AROUND 15-20 MILES AN HOUR UPHILL OR WHILE MAKING RIGHT TURNS WHILE VEHICLE IS IN MOTION. WHEN THE VEHICLE IS SEARCHING FOR THE CORRECT GEAR THE ACCELERATOR PEDAL IS NUMB FOR AT LEAST 2 SECONDS REQUIRING AT LEAST 90 PERCENT THROTTLE THEN IT FINALLY PICKS A LOW GEAR AND VIOLENTLY THROWS THE DRIVER AND PASSENGERS BACK AND ROARS TO LIFE. THE 2 OR MORE SECONDS OF HESITATION COULD BE VERY DANGEROUS IN AN EMERGENCY SITUATION WHEN QUICK ACCELERATION IS NEEDED. MY CONCERNS WERE VOICED TO BOWSER BUICK GMC ON 02/02/2015 DURING MY FIRST OIL CHANGE. THEY INFORMED ME THAT GMC IS WORKING ON PROGRAMMING FOR THE SIERRA RIGHT NOW AND WHEN IT'S SATISFACTORY, THEY WILL IMPLEMENT IT ON THE CANYONS. NO REPAIR ATTEMPTS WERE MADE TO ADDRESS THIS CONCERN. THEY REFUSED TO MAKE ANY REPAIRS AND SAID THAT I WAS ADDED TO A LIST OF OTHERS WITH SIMILAR COMPLAINTS.

BRAKES SQUEAK ON EVERY STOP. WILL NOT BE ABLE TO DETERMINE WHEN THE PADS NEED CHANGED SINCE THE SQUEAK IS SAME AS THE PAD WORN INDICATORS. ALSO VEHICLE WILL NOT STOP WITH ANTILOCK BRAKES OR SKID THE TIRES. IT STOPS, BUT IS MUSHY.

REAR BRAKE SQUEAK AND LONG STOPPING DISTANCE. ANTI-LOCKING FUNCTION DOES NOT ENGAGE AND THE BRAKING SYSTEM DOES NOT SKID/LOCK UP THE TIRES IN AN EMERGENCY STOP. REAR PADS DO NOT MATCH SIZE OF THE REAR DISCS. RUSTY DUST BUILD UP. GM HAS ATTEMPTED TO FIX 3X AND INDICATES THAT THERE IS NO FIX FOR THE ISSUE. SQUEAKING ON EVERY STOP WILL NOT ALLOW DRIVER TO DISCERN IF THE PADS ARE WORN OR NOT.

TRUCK TRANSMISSION CAUSES DANGEROUS DRIVING CONDITIONS I HAVE SAME COMPLAINT AS SEVERAL OTHERS IN THE NHTSA CUSTOMER COMPLAINT SECTION. BASICALLY THE TRANSMISSION FAILS TO DOWNSHIFT AT LOWER SPEEDS CAUSING THE VEHICLE TO HESITATE WHEN ACCELERATION IS NEEDED UNTIL IT DOWNSHIFTS APPROPRIATELY. PRESSING DOWN HARD ON THE ACCELERATOR WILL RESULT IN A DOWNSHIFT, BUT THIS IS A POTENTIALLY DANGEROUS MANEUVER IN CROWED ROAD CONDITIONS.

VEHICLE SHIFTING LAGS AND HESITATES THEN ENGAGES ABRUPTLY CAUSING UNSAFE ACCELERATION. SPECIFICALLY ENTERING AN ON-RAMP. WHEN TRYING TO MERGE INTO TRAFFIC FROM A SLOWER RAMP SPEED TO JOIN HIGHWAY SPEEDS THE VEHICLE STRUGGLES TO FIND THE PROPER GEAR. IN ORDER TO OFFSET THIS PROBLEM THE DRIVER NEEDS TO DEPRESS THE ACCELERATOR FURTHER TO HELP THE TRANSMISSION DOWNSHIFT TO A LOWER GEAR. HOWEVER, DOING SO WHILE THE TRANSMISSION IS SEARCHING FOR THE PROPER GEAR CAUSES THE VEHICLE TO SUDDENLY LURCH FORWARD WITH MORE FORCE AND ACCELERATION THEN IS REQUIRED OR SAFE. I HAVE BROUGHT MY TRUCK INTO THE DEALERSHIP TWICE FOR THIS ISSUE AND WAS TOLD THAT GM STATES THAT THIS IS THE NORMAL OPERATING CONDITIONS OF THE TRUCK. I FEEL THIS IS NOT AN ADEQUATE RESPONSE AND CERTAINLY DOES NOTHING TO ADDRESS THE SAFETY ISSUE OF A TRANSMISSION THAT DISENGAGES TO SEARCH FOR A PROPER GEAR AND THEN REENGAGES ABRUPTLY CAUSING THE DRIVER TO MAKE UNNECESSARY AND UNSAFE ADJUSTMENTS TO KEEP THE VEHICLE UNDER CONTROL.

TRANSMISSION DOES NOT SHIFT PROPERLY WILL NOT DOWN SHIFT HESITATING AND FEELS LIKE TRUCK IS MISFIRING RUFF SHIFTS CLUNKING SOUND PROBLEMS START AT ABOUT 20 MPH WHEN TRYING TO SPEED UP IN TRAFFIC TRUCK WILL NOT DOWN SHIFT OR WILL DOWNSHIFT TO VIOLENTLY CAUSING TRUCK TO LUNDGE FORWARD AND NEARLY REAR-END CAR IN FRONT THIS IS DANGEROUS AND COULD CAUSE AN ACCIDENT GM SEEMS TO BE IGNORING THIS PROBLEM EVEN THOUGH THERE SEEMS TO BE QUITE A FEW PEOPLE WITH THE SAME COMPLAINT

VEHICLE UPSHIFTS TOO EARLY AT LOW SPEEDS REQUIRING ADDITIONAL ACCELERATOR INPUT THEN DOWNSHIFTS 2 GEARS TO COMPENSATE. THIS HAPPENS REGULARLY WHEN GOING AROUND 15-20 MILES AN HOUR UPHILL OR WHILE MAKING RIGHT TURNS WHILE VEHICLE IS IN MOTION. WHEN THE VEHICLE IS SEARCHING FOR THE CORRECT GEAR THE ACCELERATOR PEDAL IS NUMB FOR AT LEAST 2 SECONDS REQUIRING AT LEAST 90 PERCENT THROTTLE THEN IT FINALLY PICKS A LOW GEAR AND VIOLENTLY THROWS THE DRIVER AND PASSENGERS BACK AND ROARS TO LIFE. THE 2 OR MORE SECONDS OF HESITATION COULD BE VERY DANGEROUS IN AN EMERGENCY SITUATION WHEN QUICK ACCELERATION IS NEEDED. MY CONCERNS WERE VOICED TO BOWSER BUICK GMC ON 11/20/2015 DURING MY FIRST OIL CHANGE AND THEY PROVIDED ME WITH SERVICE BULLETIN #PIP5342 WHICH STATES "SHUDDER OR CHUGGLE WHEN ACCELERATING AT LOW SPEEDS OF 12-15 MPH IN SECOND GEAR IS NORMAL OPERATION OF THE AUTOMATIC TRANSMISSION AND THE TORQUE CONVERTER CLUTCH. NO REPAIR ATTEMPTS SHOULD BE ATTEMPTED TO ADDRESS THIS CONCERN" THEY REFUSED TO MAKE ANY REPAIRS AND SAID THAT I WAS ADDED TO A LIST OF OTHERS WITH SIMILAR COMPLAINTS.

THE TRUCK CHUGS AND HESITATES RANDOMLY WHEN A DOWN SHIFT IS REQUIRED. GENERALLY THIS RANDOM HESITATION IS JUST ANNOYING. AT TIMES THE VEHICLE WILL NOT DOWNSHIFT FOR A CONSIDERABLE TIME. WHEN MAKING MANEUVERS IN AND AROUND TRAFFIC THE TRUCKS POOR SHIFTING CAUSES THE TRUCK TO JERK AND NOT ACCELERATE. WHEN THE TRUCK WILL EVENTUALLY DOES DOWN SHIFT THE GAS PEDAL MUST BE ALL THE WAY AT THE FLOOR AND ACCELERATES AT FULL SPEED. BULLETIN PIP5342A SUPPOSEDLY ADDRESSES THE CONCERN BUT SAYS IT IS NORMAL. GM TELLS THE DEALER NOT TO ATTEMPT TO FIX. I HAVE HAD MULTIPLE TIMES WHERE THIS PROBLEM HAS PUT ME AT RISK FOR AN ACCIDENT.

(3RD) - OCCURRENCE OF THE FOLLOWING SAME PROBLEM....THE HEATER AND DEFROSTER SYSTEMS IN MY NEW 2015 GMC CANYON PRODUCE ONLY COLD AIR, REGARDLESS OF THE SETTINGS. THIS CREATES A FOG FILM ON THE INSIDE OF THE WINDSHIELD MAKING THE CANYON INOPERABLE DUE TO LACK OF VISIBILITY. THE GMC DEALER HAS ALREADY REPLACED SEVERAL "HEATER/DEFROSTER", BUT THE NEW SYSTEM CONTINUES TO FAIL. THE LACK OF HEAT PROBLEM OCCURS AT ALL TIMES (I.E. MANUAL KEY START, REMOTE START, COLD ENGINE START, WARM ENGINE START, ETC.)

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. WITHOUT POWER STEERING ASSIST THE CONTACT PARKED THE VEHICLE AND, AFTER A FEW HOURS, RESTARTED AND DROVE THE VEHICLE WITHOUT ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. ...UPDATED 02/08/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE POWER STEERING ASSEMBLY WAS REPLACED AND THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED.*JS

2ND OCCURRENCE OF THE FOLLOWING SAME PROBLEM....THE HEATER AND DEFROSTER SYSTEMS IN MY NEW 2015 GMC CANYON PRODUCE ONLY COLD AIR, REGARDLESS OF THE SETTINGS. THIS CREATES A FOG FILM ON THE INSIDE OF THE WINDSHIELD MAKING THE CANYON INOPERABLE DUE TO LACK OF VISIBILITY. THE GMC DEALER HAS ALREADY REPLACED SEVERAL "HEATER/DEFROSTER", BUT THE NEW SYSTEM CONTINUES TO FAIL. THE LACK OF HEAT PROBLEM OCCURS AT ALL TIMES (I.E. MANUAL KEY START, REMOTE START, COLD ENGINE START, WARM ENGINE START, ETC.)

ENTERING ON TO RTE 50 (MY LEFT SIDE) IN MARYLAND, MY POWER STEERING AND STABILITY CONTROL LIGHTS ILLUMINATED AND BOTH FUNCTIONS STOPPED WORKING. I STRUGGLED TO PULL OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. I RESTARTED IT AND BOTH SYSTEMS APPEARED TO BE WORKING AND NO LIGHTS ILLUMINED. I DROVE FOR A FEW MILES TO GET HOME AND WHEN I MADE A RIGHT TURN THE POWER STEERING FAULT LIGHT WENT ON AND I LOST MY POWER STEERING AGAIN. I WAS VERY FORTUNATE THAT TRAFFIC WAS LIGHT AND I WAS NOT INVOLVED IN A COLLISION. HAD MY WIFE BEEN DRIVING I DO NOT KNOW THAT SHE WOULD HAVE BEEN AS FORTUNATE. IT WAS EXTREMELY DIFFICULT TO MANEUVER THE TRUCK SAFELY WITHOUT POWER STEERING

THE HEATER AND DEFROSTER SYSTEMS IN MY NEW 2015 GMC CANYON PRODUCE ONLY COLD AIR, REGARDLESS OF THE SETTINGS. THIS CREATES A FOG FILM ON THE INSIDE OF THE WINDSHIELD MAKING THE CANYON INOPERABLE DUE TO LACK OF VISIBILITY. THE GMC DEALER HAS ALREADY REPLACED SEVERAL "HEATER/DEFROSTER", BUT THE NEW SYSTEM CONTINUES TO FAIL. THE LACK OF HEAT PROBLEM OCCURS AT ALL TIMES (I.E. MANUAL KEY START, REMOTE START, COLD ENGINE START, WARM ENGINE START, ETC.)

MY 2015 GMC CANYON SLE PICKUP HAS A BACKUP CAMERA DIMMING PROBLEM. WHEN BACKING OUT OF MY GARAGE ON A SUNNY DAY, THE LARGE DISPLAY OF WHAT THE CAMERA SEES BEHIND THE VEHICLE IS BRIGHT AND IT IS EASY TO SEE ANY OBJECTS LOCATED IN THE BACKUP PATH UNTIL THE VEHICLE REACHES THE LOCATION WHERE THE SUN LIGHT FALLS ON THE DASH. AT THAT POINT THE DISPLAY DIMS TO THE EXTENT WHERE IT IS DIFFICULT TO SEE ANY OBJECTS IN THE DISPLAY. THE DIM DISPLAY LASTS FOR ABOUT 15 SECONDS WHEN IT INSTANTLY RETURNS TO FULL BRIGHTNESS AS WAS VISIBLE IN THE GARAGE. IF ONE PUTS ON SUNGLASSES IN THE GARAGE, IN ANTICIPATION OF SUNLIGHT OUTSIDE, THEN THE DISPLAY DIMMING APPEARS SO SEVERE AS TO NOT BE ABLE TO SEE ANY OBJECTS IN THE DISPLAY, UNTIL THE DISPLAY BRIGHTENS AFTER ABOUT 15 SECONDS. THE WORD "OBJECTS" HERE MEANS ANYTHING REASONABLY DISCERNIBLE ON A TYPICAL DRIVEWAY OR ROADWAY SURFACE INCLUDING CHILDREN. THE PROBLEM MAY BE RELATED TO THE LIGHT SENSOR ON THE DASH USED TO AUTOMATICALLY TURN ON LIGHTS IN DARKNESS, BECAUSE WHEN BACKING OUT OF MY GARAGE AT DUSK THE VEHICLE HEADLIGHTS ARE ON AND THE BACKUP CAMERA DISPLAY DOES NOT DIM. TWO VIDEOS SHOWING THE ABOVE PROBLEMS AT DAYLIGHT AND DUSK ARE ABOUT 30 TO 35 MB EACH AND TOO LARGE TO UPLOAD HERE. THE PROBLEM CONTINUES TODAY.

THE TRUCK DOES NOT SHIFT PROPERLY, I EXPERIENCE ROUGH SHIFTS. IT DOESN'T DOWNSHIFT, FEELS LIKE TRUCK IS MISFIRING, AND I EXPERIENCE SLOW THROTTLE RESPONSE. OVERALL I DON'T FEEL SAFE IN THIS TRUCK AND SINCERELY REGRET MY PURCHASE. I'VE GIVEN THE TRANSMISSION A CHANCE TO BREAK IN AND LEARN, BUT IT'S A REAL PROBLEM. *TR

I WOULD JUST LIKE TO ADD MY TRUCK TO THE COMPLAINTS. I AM AT 24000KM ON MY CANYON AND THE TRANSMISSION STILL HASN'T LEARNED ANYTHING. THE TRANSMISSION PROBLEMS ARE THE EXACT SAME AS THE OTHER COMPLAINTS ON HERE. ITS HORRIBLE AND UNSAFE DRIVING THIS TRUCK EVERYDAY IN THE CITY. THIS ISSUE NEEDS TO BE TAKEN CARE OF BEFORE AN ACCIDENT DOES HAPPEN. ISSUE: TRANSMISSION PROGRAMING

2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING WHEEL VIBRATION WHILE DRIVING AND TRANSMISSION PROBLEMS. CONSUMER HAS DIFFERENT VEHICLE COMPLAINT IN ARTEMIS. *SMD *CN

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 60 TO 65 MPH ON A FOUR LANE DIVIDED HIGHWAY WITH THE CRUISE CONTROL ACTIVATED, THE POWER STEERING FAILED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER, TURNED OFF, AND RESTARTED. THE POWER STEERING PINION, GEAR, AND ELECTRONIC BRAKE CONTROL MODULE WERE ALL REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,458.

I PURCHASED THIS TRUCK 3 MONTHS AGO AND IT HAD AROUND 9000 MILES ON IT AT THE TIME OF THE INCIDENT. I WAS DRIVING AT AROUND 25 MPH WHEN I NOTICED SMOKE COMING FROM UNDER MY HOOD. I PULLED OVER, SHUT THE ENGINE OFF, AND POPPED THE HOOD. I OPENED THE HOOD AND NOTICED THE ENGINE WAS ON FIRE. OPENING THE HOOD JUST ENRAGED IT MORE. I SLAMMED THE HOOD SHUT, AND GOT TO A SAFE DISTANCE AND CALLED 911. WITHIN MINUTES THE TRUCK WAS ENGULFED IN FLAMES. AFTER THE FIRE WAS PUT OUT, THE FIREMEN SAID IT APPEARED TO HAVE STARTED IN THE VICINITY OF THE ALTERNATOR. THE BRACKET WAS MELTED OFF AND ALL THAT WAS LEFT OF THE ALTERNATOR WAS A BASKET OF COPPER. EVERYTHING MINUS THE BED WAS ON FIRE.

1. PURCHASED THIS VEHICLE NEW FORM DEALERSHIP. 2. ON DATE I LISTED WHILE DRIVING A STRAIGHT RURAL ROAD (ABOUT 15 MINUTES OF DRIVING) THE "SERVICE" INDICATOR LIGHT CAME ON WITH MESSAGE STATING THAT POWER STEERING WAS NOT WORKING, ALONG WITH SEVERAL OTHER INDICATOR LIGHTS- TIRE PRESSURE/TRACTION CONTROL??? 3. MY CONCERN- IF YOU ARE GOING STRAIGHT CAR/TRUCK CAN BE STEERED WITH EFFORT. IT BECOMES ALMOST IMPOSSIBLE FOR ME (6'0" 180 LBS) TO STEER WHEN TURNING OR MANEUVERING. I HOPE THE DANGER IS APPARENT TO YOU FROM WHAT I HAVE STATED. WHEN I GOT TO MY DESTINATION (DROVE SLOW AND VERY CONTROLLED ON RURAL ROADS, 15 MINUTES) I DID SOME ERRANDS WITH THE PLAN TO GET THE TRUCK IN FOR SERVICE. WHEN I CAME OUT TO LEAVE, STARTED TRUCK- EVERYTHING WAS BACK TO NORMAL- LIKE NOTHING EVER HAPPENED. 4. TODAY, JUNE 26, OUT DOING ERRANDS- SAME SCENARIO OCCURRED- NO WARNING EXCEPT FOR "SERVICE" INDICATOR IN MIDDLE OF MY DRIVE- NO POWER STEERING. AGAIN- VERY DIFFICULT TO STEER AND MANEUVER. EVERYTHING IS FINE, BACK TO NORMAL, WHEN I STOPPED AND RE-STARTED THE TRUCK. 5. GMC SAID THEIR POWER STEERING IS NEW ON THE THIS VEHICLE- "ELECTRONIC" NO BELT, ETC. 6. ALMOST SEEMS LIKE A COMPUTER ISSUE, LIKE A RE-BOOT ON THE SYSTEM, WHEN THE ENGINE IS TURNED OFF AND THEN RE-STARTED. 7. IF THIS SITUATION WOULD OCCUR TO OTHERS- PEOPLE COULD DIE AS THE RESULT OF ACCIDENTS. PLEASE CHECK INTO THIS AND SEE IF THERE MAY BE A PROBLEM WITH THE ELECTRONIC STEERING/COMPUTER ON THE GMC CANYON CHEVROLET COLORADO. UPDATED 10/31/2017*CN

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS TURNED OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. THE VIN WAS NOT AVAILABLE.

I HAVE SAME COMPLAINT AS SEVERAL OTHERS IN THE NHTSA CUSTOMER COMPLAINT SECTION. BASICALLY THE TRANSMISSION FAILS TO DOWNSHIFT AT LOWER SPEEDS CAUSING THE VEHICLE TO HESITATE WHEN ACCELERATION IS NEEDED UNTIL IT DOWNSHIFTS APPROPRIATELY. PRESSING DOWN HARD ON THE ACCELERATOR WILL RESULT IN A DOWNSHIFT, BUT THIS IS A POTENTIALLY DANGEROUS MANEUVER IN CROWED ROAD CONDITIONS. I HAVE ALSO GONE TO MANUAL TRANSMISSION MODE BUT THIS IS ALSO POTENTIALLY DANGEROUS IN CROWDED CONDITIONS AND CERTAINLY INCONVENIENT. SEEMS THE VOLUME OF THIS COMPLAINT WARRANTS A GMC RESPONSE.

BETWEEN 20 AND 40 MPH TRUCK FAILS TO SHIFT TO A LOWER GEAR AND INCREASE SPEED. THIS CAUSES THE DRIVER TO KEEP PRESSING ON THE GAS AND THEN VEHICLE DECIDES TO SHIFT TO A LOWER GEAR AND LURCHES FORWARD, IF YOU'RE IN TRAFFIC THIS IS WHEN THE VEHICLE IS MOST DANGEROUS AND IF THE WEATHER IS SEVERE (SNOW OR ICE) COULD CAUSE YOU TO LOOSE CONTROL OF VEHICLE. I'VE NOTIFIED GM THROUGH THEIR ASSISTANCE CENTER AND HAVE YET TO HEAR FROM A GM ENGINEER. THE SHIFTING PROBLEM IS WELL DOCUMENTED ON THE WEB.

WHILE DRIVING AT A STEADY SPEED, WHEN ATTEMPTING TO LIGHTLY OR MODERATELY ACCELERATE, A LACK OF POWER IS NOTICED DUE TO TORQUE CONVERTER LOCKUP. ENGINE COMES CLOSE TO STALLING OUT. IN MAY 2016, I WAS INFORMED GM ENGINEERING WAS AWARE OF THE PROBLEM WERE WORKING ON A SOLUTION. DURING A FOLLOWUP VISIT IN SEPTEMBER 2016, I WAS INFORMED THAT GM NO LONGER CONSIDERED IT A PROBLEM AND WERE NO LONGER WORKING ON A SOLUTION. GM TAC # 8-2110571583. THERE HAS NOT BEEN A SPECIFIC ACCIDENT RELATED TO A LACK OF ACCELERATION WHEN EXPECTING TO ACCELERATE, THERE REMAINS THE POTENTIAL ESPECIALLY WHEN MERGING INTO FREEWAY TRAFFIC DURING PEAK TRAVEL TIMES. THE GM DISTRICT SERVICE MGR DROVE THE TRUCK AND INFORMED ME THAT THERE WAS NO ISSUE AS HE DROVE THE SAME VEHICLE TYPE AND HAD THE SAME PERFORMANCE. PER RECENT GM MARKETING, THE 2017 GMC CANYON FEATURES A COMPLETELY RE-DESIGNED TRANSMISSION. I BELIEVE THIS ISSUE WITH THE TRANSMISSION IS A SAFETY ISSUE CAUSED BY A POORLY DESIGNED TRANSMISSION.

WHILE DRIVING ON A TWO LANE NARROW MOUNTAIN ROAD STAB/TRACK LIGHT ILLUMINATED AND POWER STEERING WENT OFF. PULLED OVER TO SIDE OF ROAD TO ASSESS THE SITUATION. TURNED IGNITION OFF AND WHEN I TURNED IT BACK ON PROBLEM WENT AWAY. NEXT DAY WHILE DRIVING ON A STRAIGHT ROAD SAME WARNING LIGHT INDICATION AND POWER STEERING FAILED. PUT TRANSMISSION IN NEUTRAL TURNED IGNITION OFF THEN BACK ON AND PROBLEM WENT AWAY. TOOK VEHICLE TO DEALER SEVERAL DAYS LATER FOR REPAIR. DEALER TOLD ME FOUR SOFTWARE UPDATES WERE INCORPORATED. PROBLEM OCCURRED AGAIN ABOUT FOUR WEEKS LATER WHILE DRIVING ON A STRAIGHT ROAD ABOUT A HALF HOUR AFTER ENCOUNTERING A MODERATE RAIN SQUALL. RETURNED VEHICLE TO DEALER THREE WEEKS AGO AND THEY STILL HAVE THE VEHICLE IN THEIR SHOP. I HAVE RECEIVED NO INFORMATION AS TO THE STATUS OF THE REPAIR EFFORT. I CONSIDER THIS PHENOMENA EXTREMELY DANGEROUS. I AM 6'3" AND WEIGH 250 POUNDS. WHEN THE POWER STEERING FAILS IT IS ALL I CAN DO TO KEEP THE VEHICLE UNDER CONTROL.

TRANSMISSION DOES NOT DOWN SHIFT AT SPEEDS BETWEEN 27 MPH AND 40 MPH, AT 30 MPH YOU HAVE TO PUT PEDAL TO THE FLOOR THEN IT WILL SHIFT AND TACHOMETER GOES AROUND 4000 AND TAKES OFF LIKE A DRAGSTER .WATCH OUT FOR THE GUY IN FRONT OF YOU! NOW HIT THE BRAKES, REAL CUTE . DEALER TESTED SAID YES IT DOES IT BUT WE NEED A TSB BEFORE WE CAN DO ANYTHING CALLED GMC THEY SAID FILE A COMPLAINT WITH NHTSA THAT I THINK IS PRETTY CUTE ALSO $ 38000 AND YOUR TOLD TO FILE A COMPLAINT . @CARCOMPLAINTS.COM PEOPLE ALREADY THERE COMPLAINING ALSO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

ALMOST IMMEDIATELY AFTER INITIAL START OF VEHICLE, SHIFTED FROM PARK TO REVERSE AND WHILE BACKING OUT OF GARAGE, A MESSAGE APPEARED IN THE DRIVER INFORMATION CENTER (DIC) THAT READ: "SERVICE, BRAKE ASSIST, DISMISS" - A FEW MINUTES LATER RECEIVED TWO EMAILS FROM ONSTAR WHICH READ: AN ISSUE WITH THE ANTILOCK BRAKING SYSTEM IN YOUR 2015 GMC CANYON CREW CAB HAS BEEN DETECTED. AN ISSUE WITH THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2015 GMC CANYON CREW CAB HAS BEEN DETECTED. SUBSEQUENTLY, VISITED SELLING DEALERSHIP AND THEY CHECKED FUSE IN RELATION TO TSB # PB-14669, NHTSA ID # 10056603. DEALERSHIP FOUND 30 AMP FUSE TO ALREADY BE IN PLACE. CLEARED TROUBLE CODE, BUT IT HAS SINCE DISPLAYED SEVERAL TIMES IN THE DIC. CONTINUE TO RECEIVE SEVERAL EMAILS FROM ONSTAR WITH SUBJECT LINE OF "ONSTAR VEHICLE HEALTH ALERT NOTIFICATION FOR YOUR 2015 GMC CANYON CREW CAB" - ONSTAR HAS ADVISED THAT THESE ARE "FALSE EMAIL ALERTS" AND THAT GENERAL MOTORS IS WORKING ON A FIX FOR THIS PROBLEM, BUT NO UPDATE OR FIX IS AVAILABLE AT THIS TIME. NO ESTIMATED DATE OF RESOLUTION, AND UNKNOWN EXACTLY HOW SERIOUS THIS APPARENT SAFETY ISSUE MIGHT BE. *TR

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FAILURE OCCURRED BECAUSE THE BATTERY WAS NOT FULLY CHARGED. LATER, WHILE DRIVING THE VEHICLE, THE CONTACT INDICATED THAT THE BATTERY SAVER LIGHT ILLUMINATED. AFTER PARKING THE VEHICLE, FLAMES WERE NOTICED UNDER THE HOOD APPROXIMATELY 45 MINUTES LATER. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 590.

PURCHASED VEHICLE WITH 1 MILE ON ODOMETER. SIX DAYS LATER LEFT FRONT WHEEL FELL OFF VEHICLE WHILE MAKING A LEFT TURN.

DRIVER SEAT IS EXTREMELY LOOSE AND THEY CAN FIX IT BECAUSE THEY ARE ALL LIKE THIS. *TR

STEERING WHEEL RATTLES AND IS DISTRACTING TO DRIVER. TOOK TO DEALERSHIP AND MANUFACTURER IS AWARE OF THE PROBLEM WITH NO CURRENT SOLUTION AS OF 4/27/15. I HAVE TO DRIVE WITH MY HAND PRESSING DOWN ON THE STEERING WHEEL AIRBAG COVER/HORN TO PREVENT THE RATTLE. THE PROBLEM STARTED WITHIN A WEEK OF BUYING THE VEHICLE. (A 2015 GMC CANYON SLE LONG BED 4X2) DRIVING WITH A DISTRACTING NOISE IN THE VEHICLE CAN BE DANGEROUS AND PRESSING YOUR HAND OVER THE AIRBAG COVER IS ALSO DANGEROUS IF THE AIRBAG DEPLOYS. *TR

THE HEADLIGHTS ON THIS TRUCK ARE SO DIM THAT AT NIGHT IT IS DIFFICULT TO SEE THE ROAD YOU ARE DRIVING ON. GMC NEEDS TO ADDRESS THE PROBLEM WITH A HEADLIGHT REPLACEMENT OR MAJOR IMPROVEMENT. *TR

I WANTED TO REACH OUT TO YOU ON GMC'S CLAIM THAT THEIR ENGINE ACHIEVES 305 HORSEPOWER. WHILE IT MAY BE TRUE THAT THEIR ENGINE ACHIEVES THIS FIGURE IT DOES SO AT A STATED 6800 RPM. THE 6800 FIGURE IS IMPORTANT TO NOTE BECAUSE THE TRUCKS? RED LINE INDICATING POTENTIAL DANGEROUS OPERATING CONDITIONS START AT 6500 RPM. SO IN ESSENCE IN ORDER FOR AN OWNER TO ACHIEVE 305 HP THEY WOULD HAVE TO BE OPERATING THEIR TRUCK IN A POTENTIALLY DANGEROUS MANNER. EVEN IN THE 2015 COLORADO OWNER?S MANUAL IT INDICATES THE DANGER OF OPERATING ABOVE THE REDLINE? ?DO NOT OPERATE THE ENGINE WITH THE RPM?S IN THE WARNING AREA.? GM IS STATING THAT SOMEONE CAN ACHIEVE MAXIMUM HP ONLY BY OPERATING THE VEHICLE IN A DANGEROUS MANNER....REALLY?! I BELIEVE IT WILL ONLY BE FAIR FOR GMC TO RE-EVALUATE THEIR MAXIMUM HORSEPOWER PRIOR TO THEIR ENGINE HITTING THE REDLINE. *TR

I own a 2015 GMC Canyon that developed repeated and serious fuel-system and engine problems beginning around 56,000 miles. The vehicle experienced fuel contamination (water in the fuel system), multiple fuel injectors failing and sticking open, repeated misfires across several cylinders, and engine stalling/shutdown while driving. The truck was towed multiple times and repaired repeatedly by an authorized GMC dealership. Repairs included injector replacements, fuel pipe replacement, fuel-system cleaning, and related work. Technician notes show that broader repairs were recommended but not fully authorized, and the same problems continued to return. Despite the dealership later stating the vehicle was repaired, there is no written safety certification, no documented fuel-system integrity testing, and no GM engineering clearance confirming the vehicle is safe to operate. Because of the repeated failures and risk of fire or loss of power, I do not feel the vehicle is safe to drive. I personally paid over $6,000 out of pocket for fuel contamination repairs and spark plug replacement (not including towing), after warranty coverage denied some repairs as “water damage.” The vehicle has been unsafe or inoperable for extended periods. I am reporting this because repeated fuel-system failures and engine shutdown present a serious safety risk and may affect other vehicles of the same model.