2016 GMC Canyon Complaint Log

THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.

TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 10 TO 40 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE DEALER DIAGNOSED THE VEHICLE AS HAVING TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED A LETTER RELATED TO THE ISSUE (PIP 5342A, DATED 12/21/2015). THE APPROXIMATE FAILURE MILEAGE WAS 250. ...UPDATED03/06/17 *BF *CN

MY TRUCK WILL I ENGAGE INTO FOUR WHEEL DRIVE ALL BY ITSELF .ITS BEEN TO THE THE DEALERSHIP NINE TIMES AND I'M FEELING VERY UNCOMFORTABLE DRIVING THIS VEHICLE.IF THIS VEHICLE GOES INTO FOUR WHEEL DRIVE WHILE I'M ON A MAJOR HIGHWAY IT COULD BE UNSAFE TO MY LIFE AND OTHERS THAT ARE DRIVING WITH ME.BUT THE DEALERSHIP IS NOT TAKING THIS PROBLEM VERY SERIOUSLY I THINK.THIS PROBLEM IS THIS GOING ON. REFERENCE NUMBER 11012598

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. ALSO, THE VEHICLE DECELERATED ON ITS OWN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TWIN CITY BUICK GMC, 3046 ALCOA HWY, ALCOA, TN 37701) WHERE NOTHING WAS DONE AND THE CONTACT WAS INFORMED THAT THE ISSUE WAS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND STATED THAT THEY WOULD PASS THE ISSUE ON TO THE SENIOR MANAGER. CASE NUMBER: H3455690739 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

I HAVE A FRIEND WHO HAS A 2016 GMC CANYON WHERE THE RADIO/ONSTAR/REAR VIEW CAMERA ETC CUTS OUT AFTER A SHORT OPERATION TIME -- MY FRIEND HAS TAKEN IT TO THE DEALER WITH NO RESULTS. MY FIEND IS ELDERLY AND DOES NOT HAVE A COMPUTER THAT IS WHY I AM DOING THIS FOR HIM. THE BACK-UP CAMERA DOES NOT OPERATE WHEN THE RADIO/ONSTAR/CAMERA CUTS OUT. THE OPERATION OF THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING

FAULTY ELECTRIC POWER STEERING CAUSED VEHICLE VEER OFF THE RODE HITTING A CONCRETE WALL, CONCRETE MAIL BOX AND TELEPHONE. VEHICLE WAS TOTALED. THE VEHICLE WAS NORTH BOUND A TWO BLACK TOP ROAD AT A SLIGHT RIGHT HAND TURN.

ON 12/29.2015 AT APPROXIMATELY 8:00 AM ON A CLEAR BRIGHT DAY I WAS DRIVING NEAR MY MY HOME RETURNING FROM AND ERRAND. I WAS APPROXIMATELY 90% THROUGH A SLIGHT RIGHT TURN WHEN THE ELECTRONIC POWER STEERING WENT OUT CAUSING THE VEHICLE TO LEAVE THE ROAD, CONTINUE DOWN A DITCH HITTING A CONCRETE DRIVE, CONCRETE MAIL BOX AND A POWER POLE. THE VEHICLE WAS TOTALED AND I HAD SOFT TISSUE BRUISING, CUTS AND ABRASIONS.

AFTER STARTING MY TRUCK AND DRIVING UNTIL THE ENGINE WARMS UP, I TURN ON JUST THE FAN AND THE A/C LIGHT COMES ON. ACCORDING TO THE MANUAL THAT IS ONLY SUPPOSED TO HAPPEN IF THE AUTO DEFOG IS ACTIVATED. IT DOES NOT TURN ON WHEN I START THE TRUCK IF THE ENGINE IS WARM. ALSO, THE RADIO/USB PORT WILL RANDOMLY TURN ON BY ITSELF WHEN I START THE TRUCK OR SOMETIMES AFTER I END A PHONE CALL. ONCE THE ENTIRE TOUCH SCREEN SYSTEM WAS COMPLETELY INOPERABLE. I THEN COULD NOT TURN THE RADIO VOLUME UP OR DOWN, CHANGE STATIONS, OR USE ANY FEATURES OF THE TOUCH SCREEN.

TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS ENGAGED AND THERE WAS A DELAYED RESPONSE OF SEVERAL SECONDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT ANY WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

My vehicle a 2016 GMC Canyon loses power steering making it hard to control and it happens driving out of the garage but also sometimes without warning while driving it. One time it happened on a curve and I almost had a headon collision. Dealership, Von Holsen GMC in Ashland Wi. said it is the identical problem that is in a recall for 2015's. Diagnosis by the dealership confirmed that this is the identical to the recall. But they will not cover it because mine is an early 2016. I request that the recall be expanded as they do not have all the vehicles that are effected. Thank you , [XXX] Cable, Wi. 54821 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).