There are 28 owner-reported air bags & restraints complaints for the 2004 GMC Envoyin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.
REAR AIR COMPRESSOR BAGS ARE FAULTY....FROM WHAT I UNDERSTAND THIS IS HAPPENING TO MANY GMC ENVOYS AND NEED TO BE RECALLED!!! *TR
WAS DRIVING DOWN THE ROAD AND THE REPAIR SAFETY AIR BAG LIGHT CAME ON AND IS STILL ON
THE SEAT BELT WAS ALWAYS ON SO I HAVE TO REPLACE THE BOTH IMPACTOR SENSOR.
TL* THE CONTACT OWNED A 2004 GMC ENVOY. WHILE DRIVING 50 MPH, THE CONTACT DROVE THROUGH A RED LIGHT AND WAS IMPACTED BY ANOTHER VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. DUE TO NOT WEARING A SEAT BELT, THE DRIVER WAS EJECTED THROUGH THE WINDSHIELD. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED ROAD RASH AND CUTS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 117,000.
GOING DOWN THE ROAD TO WORK MY AIRBAG LIGHT COMES ON AND WONT GO OFF AND NOW I CANT GET A INSPECTION STICKER THERE WAS NO REASON FOR MY LIGHT TO COME ON UNLESS THERE IS SOMETHING WRONG WITH VEHICLE!!
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
I HAD AN ACCIDENT ON A MAJOR HIGHWAY DUE TO WEATHER CONDITIONS. I ENDED UP SPINNING THE VEHICLE AROUND WHILE IN THE TRAVEL LANE AND HIT THE CAR IN THE PASSING LANE. MY AIRBAGS NEVER DEPLOYED. ALTHOUGH NO ONE WAS INJURED THANKFULLY. I WONDERED WHY THE AIRBAGS DIDN'T GO OFF. SHOULD I BE WORRIED? HAS ANYONE MADE THIS SAME COMPLAINT? THANK YOU. *TR
CAR SLID INTO RIGHT GUARDRAIL AND THEN SLID TO LEFT IN DITCH ON EXPRESSWAY. THE AIRBAGS DID NOT DEPLOY. IMPACT WAS SIGNIFICANT ENOUGH TO BEND THE FRONT PASSENGER CORNER OF FRAME. THE FRAME IS ALSO CRACKED UNDERNEATH THE MIDDLE OF VEHICLE AS RESULT OF CRASH. CAR IS NO LONGER DRIVEABLE. DRIVER SUFFERED WHIPLASH. *TR
TL* THE CONTACT OWNS A 2004 GMC ENVOY SLT. THE CONTACT STATED THAT THE PASSENGER AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS UNOCCUPIED. THE WARNING LIGHT REMAINED ILLUMINATED EVEN AFTER THE SEAT BECAME OCCUPIED AND THE FAILURE WOULD FIRST RECUR INTERMITTENTLY UNTIL THE FAILURE BECAME CONSTANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE FAILURE. THE DEALER REPLACED THE SAFETY INFLATABLE RESTRAINT SENSOR AND DIAGNOSTIC MODULAR. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 05/05/11*LJ UPDATED 06/03/11
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 65 MPH IN SNOWY CONDITIONS, HE ATTEMPTED TO PASS A VEHICLE AND WHILE RETURNING BACK INTO THE LANE THE VEHICLE SLID AND HE CRASHED INTO A CONCRETE BARRIER FRONT-END FIRST. THE FRONTAL AIR BAGS DID NOT DEPLOY AT THE TIME OF THE CRASH. THE CONTACT DID NOT SUFFER ANY INJURIES. THE POLICE ARRIVED SHORTLY AFTER AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 97,000.
WHILE TRAVELING DOWN I-95 AT APPX. 60MPH THE CAR IN FRONT OF ME STOPPED SHORT. I SLAMMED INTO THE BACK OF IT. MY AIRBAGS DID NOT DEPLOY, NOR DID ONSTAR CALL TO CHECK ON ME (SO MUCH FOR BELIEVING IN THOSE ADS!) THE ENTIRE FRONT END NEEDS TO BE REPLACED. FLUIDS WERE SPILLING FROM THE VEHICLE. 2 WITNESSES ARE CAPITOL HILL POLICE OFFICERS WHO WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. THE SEATBELT DID RESTRAIN ME CAUSING IRRITATION AT THAT SITE. MY BACK, NECK AND HEAD WERE ACHING. I WAS CHECKED OUT BY THE ER. *TR
MY WIFE WAS IN THE CAR ALONE. VEHICLE RAN OFF ROAD, CRASHED INTO PARKED TRUCK, AIR BAG DID NOT DEPLOY. WIFE DIED OF "CLOSED CHEST TRAUMA", *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. HIS VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT FOR BOTH OCCUPANTS SEATED IN THE FRONT. THE CONTACT AND THE PASSENGER STRUCK THE STEERING WHEEL WITH THEIR CHESTS AND SHOULDERS. BOTH WERE SEVERELY INJURED. THE CONTACT, PASSENGER, AND OTHER DRIVER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND IS AWAITING AN INVESTIGATION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 60,000.
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT PASSED OUT DUE TO A SEVERE MEDICAL ISSUE . HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER WERE SEVERELY INJURED. THE DRIVER SUSTAINED A BROKEN CLAVICLE AND HIS TEETH WERE KNOCKED OUT OF HIS MOUTH. THE PASSENGER SUSTAINED A LACERATION TO THE HEAD AND ABDOMINAL INJURIES. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT AN INVESTIGATION WAS IMPLEMENTED AND A REPRESENTATIVE WILL CALL HIM BACK IN FIVE BUSINESS DAYS. THE FAILURE MILEAGE WAS 42,600. UPDATED 6/5/09 *CN UPDATED 06/09/09.*JB
I WAS TRAVELING NORTHBOUND ON RT 251 FROM PERU TO MENDOTA IL WHEN IT BEGAN RAINING AND HAILING VERY HARD. 251 IS FULL OF POT HOLES. I WAS TRAVELING ABOUT 40 M.P.H. I HIT A POT HOLE AND MY CAR STARTED TO HYDROPLAN. I WENT INTO THE SOUTHBOUND LANE AND THEN INTO DITCH HEAD ON....I HIT THE DITCHES WALL ALMOST HEAD ON AND MY AIRBAGS DID NOT COME OUT. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STRUCK A GATE, WENT AIRBORNE, DROPPED APPROXIMATELY 35 FEET DOWN AN EMBANKMENT, STRUCK SOME TREES, BOULDERS, AND LANDED IN A SWAMP. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE SUSTAINED MAJOR DAMAGE. BOTH THE DRIVER AND PASSENGER SUSTAINED MULTIPLE INJURIES. THE VEHICLE HAD TO BE LIFTED FROM THE EMBANKMENT WITH A CRANE AND WAS TOWED AWAY. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 51,000.
IN ROUTE TO WORK DRIVING MY 2004 GMC ENVOY I WAS INVOLVED IN WHAT I WOULD CONSIDERED A HEAD ON COLLISION WITH A TELEPHONE POLE. THE IMPACT WAS GREAT ENOUGH TO SPILT THE POLE IN TWO, TOP HALF JUST MISSING THE ROOF OF THE VEHICLE . UPON IMPACT THE AIRBAGS DID NOT DEPLOY NOR DID MY SEAT BELTS LOCK ME IN CAUSING ME TO FLY FORWARD HITTING MY HEAD ON THE STEERING WHEEL, I HAD TO BE EXTRACTED FROM VEHICLE BY FIRE DEPARTMENT AND TRANSPORTED TO ER. I NOW HAVE PERMANENT SCAR APPROXIMATELY 5 INCHES IN LENGTH ACROSS MY FOREHEAD. I FILED A COMPLAINT WITH GMC LATER TO BE INFORMED THAT AFTER THEIR INVESTIGATION THEY CONCLUDED THAT SINCE THE PASSENGER SIDE TOOK THE GREATER OF THE IMPACT THE IMPACT WAS NOT GREAT ENOUGH TO WARRANT AIRBAG DEPLOYMENT. PLEASE NOTE THAT DRIVERS NOR PASSENGER SIDE AIRBAG DEPLOYED. *JB
AIR BAGS FAILED TO DEPLOY ON OUR GM XUV AFTER MAJOR CRASH INTO DRIVERS SIDE DOOR AND SIDE FRAME. CALLED LOCAL DEALER, REFERRED TO GM REGIONAL, SAID "THEY DIDN'T MAKE THE AIR BAGS". WROTE TO GM HOME OFFICE REFERRED BACK TO REGIONAL. REGIONAL SAID FILE WAS IN "LEGAL" GAVE UP TRYING.
THE DRIVER'S SEAT BELT LOCKS UP RANDOMLY AND CAN NOT BE PULLED OUT TO FASTEN ACROSS THE DRIVER. IT CAN TAKE VARYING LENGTHS OF TIME TO MANIPULATE IT TO FINALLY RELEASE IT - ANYWHERE FROM A FEW SECONDS TO SEVERAL MINUTES. HALF OF THE TIME I HAVE TO GET OUT OF THE VEHICLE TO STRUGGLE WITH IT. ONE TIME I WAS NOT ABLE TO RELEASE IT (ONE COMPLETE FAILURE) AND HAD TO DRIVE HOME WITHOUT MY SEATBELT FASTENED. THE REASON FOR FILING THIS COMPLAINT IS BECAUSE I HAVE AN AVERAGE OF 1 FAILURE A DAY SINCE I'VE OWNED THE VEHICLE. THIS IS EXTREMELY FRUSTRATING, EMBARRASSING, AND TIME CONSUMING. BUT MY PRIMARY CONCERN IS OVER MY SAFETY IN THE VEHICLE WITH A SEAT BELT I CAN'T RELY ON. *JB
Showing 1–20 of 28 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026