NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 GMC Envoy. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
SPEEDOMETER STARED MOVING UP AND DOWN WITH THE SPEED OF THE VEHICLE BUT WOULD HAVE A JERKY MOVEMENT NOW THE SPEEDOMETER NO LONGER RESETS TO ZERO. AT A FULL STOP THE SPEEDOMETER WILL READ FROM 40 TO 70 MPH AND AT SPEEDS A LOW AS 40 MPH THE SPEEDOMETER WILL REPORT SPEEDS UP TO A 120 MPH. THIS PROBLEM DOES NOT ALL THE DRIVER TO ACCURATELY JUDGE THE SPEED OF THE VEHICLE. AS OF THIS COMPLAINT I HAVE NOT FIXED THE PROBLEM BUT ALL INDICATIONS FROM OTHER PEOPLE IS THAT THE INSTRUMENT CLUSTER WILL HAVE TO BE REPLACED OR RECONDITIONED. *JB
1. I PURCHASED A 2004 ENVOY. THE DEALER I PURCHASED IT FROM HAD IT UNDER WARRANTY. 2 WEEKS AFTER I PURCHASED, THE INTERIOR LIGHTS WERE COMING ON AND OFF, THE AUTOMATIC DOOR LOCKS STARTED TO LOCK BY THEMSELVES SIMULTANEOUSLY. NON STOP. IT SCARES MY CHILDREN, AS WELL AS I, BECAUSE I DON'T KNOW IF IT'S GOING TO SPARK A FIRE OR WHAT. SOMETIMES IT DOES IT MORE THAN OTHERS, FOR EXAMPLE, WHEN IT RAINS, BUT IT ONLY DOES IT WHEN I ROLL THE DRIVER'S SIDE WINDOW UP. EVEN IF ITS NOT DOWN AND I ROLL IT UP IT DOES IT. AS WELL AS IF I HIT A SMALL POT HOLE AND SOMETIMES IT JUST DOES IT ON ITS ON. I'VE TAKEN IT TO A GMC DEALER 4 OR MORE TIMES AND THEY CAN'T FIND THE PROBLEM ANY WHERE. SO, NOTHING HAS BEEN DONE TO FIX THIS PROBLEM BECAUSE NO ONE CAN FIND A SOLUTION. I PARK MY $18,000 VEHICLE NEXT TO THE ROAD IN CASE IT DOES SPARK A FIRE. PLEASE INFORM ME IF ANYTHING IS AVAILABLE OR WHO I NEED TO CONTACT AT GMC TO FIND AN ANSWER. *TR
THE SPEEDOMETER AND TACHOMETER ARE NOT WORKING AND THE CHECK ENGINE LIGHT IS COMING ON. *TR
IN ROUTE TO WORK DRIVING MY 2004 GMC ENVOY I WAS INVOLVED IN WHAT I WOULD CONSIDERED A HEAD ON COLLISION WITH A TELEPHONE POLE. THE IMPACT WAS GREAT ENOUGH TO SPILT THE POLE IN TWO, TOP HALF JUST MISSING THE ROOF OF THE VEHICLE . UPON IMPACT THE AIRBAGS DID NOT DEPLOY NOR DID MY SEAT BELTS LOCK ME IN CAUSING ME TO FLY FORWARD HITTING MY HEAD ON THE STEERING WHEEL, I HAD TO BE EXTRACTED FROM VEHICLE BY FIRE DEPARTMENT AND TRANSPORTED TO ER. I NOW HAVE PERMANENT SCAR APPROXIMATELY 5 INCHES IN LENGTH ACROSS MY FOREHEAD. I FILED A COMPLAINT WITH GMC LATER TO BE INFORMED THAT AFTER THEIR INVESTIGATION THEY CONCLUDED THAT SINCE THE PASSENGER SIDE TOOK THE GREATER OF THE IMPACT THE IMPACT WAS NOT GREAT ENOUGH TO WARRANT AIRBAG DEPLOYMENT. PLEASE NOTE THAT DRIVERS NOR PASSENGER SIDE AIRBAG DEPLOYED. *JB
SPEEDOMETER ON MY 2004 GMV ENVOY BEHAVES ERRATICALLY AND DOES NOT WORK. WHEN STARTING UP AUTO SPEEDOMETER COULD BE AT ZERO OR UP TO 100 OR CONTINUES TO NOT FUNCTION AT ALL. NEEDLESS TO SAY I HAVE NO IDEAL AT EXACTLY WHAT SPEED I AM TRAVELING. I HAVE READ ON THE WEB THAT MANY OTHERS HAVE THIS SAME COMPLAINT. I WOULD THINK THIS SHOULD BE A "SAFETY ISSUE" AND SHOULD BE REASON FOR A RECALL. *TR
THE MPH AND RPM GAUGES NOT WORKING. NEEDLE WOULD NOT GO DOWN TO ZERO. WOULD GET STUCK IN ONE MPH AND CONTINUE TO INCREASE FROM THERE. WAS ABLE TO GET IT DOWN TO ZERO IN 5MPH INCREMENTS BY STARTING AND SHUTTING DOWN THE ENGINE, BUT THEN AFTER DRIVING IT WOULD STICK AT 40 AND UP. THOUGHT IT WAS STRANGE THAT MY OTHER 2004 CHEVY TRUCK RECEIVED A RECALL LETTER FOR THE EXACT PROBLEM MY GMC WAS HAVING. HAD TO PAY OUT OF POCKET TO REPLACE DASH BOARD CLUSTER(OVER $500.00). I NEEDED TO KNOW THE SPEED I WAS DRIVING. VERY DANGEROUS SITUATION. *TR
UPON ATTEMPTING TO START THE VEHICLE, ALL THE DASH BOARD WARNING LIGHTS AND TURN SIGNAL INDICATORS CAME ON AND STAYED ON. ALL THE GAUGES STARTED ACTING ERRATICALLY AND ALL THE NEEDLE INDICATORS STARTED JUMPING AT RANDOM. WHEN I TURNED OFF THE VEHICLE AND TRIED TO START THE VEHICLE AGAIN, THE VEHICLE STARTED WITHOUT ANY PROBLEMS. THE VERY NEXT TIME I TRIED TO START THE VEHICLE; IT DID THE VERY SAME THING AS MENTIONED ABOVE (GAUGES ACTING ERRATICALLY, ETC.). I ATTEMPTED TO START THE VEHICLE SEVERAL MORE TIME EACH TIME WITH THE SAME RESULT. FINALLY THE VEHICLE STARTED AND NO FURTHER PROBLEMS WERE EXPERIENCED. I DROVE THE VEHICLE FOR APPROXIMATELY 1200 MILE OVER THE NEXT FEW DAYS. YESTERDAY, I WAS DRIVING HOME AT A SPEED OF APPROXIMATELY 35 MPH WHEN THE VEHICLE SUDDENLY AND WITHOUT WARNING QUIT. I COASTED TO A SAFE SPOT ON THE SHOULDER OF THE ROAD. I TRIED MULTIPLE TIMES TO RESTART THE VEHICLE. EACH TIME THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS MENTIONED ABOVE E.G. GAUGES ACTING ERRATICALLY. AFTER ABOUT 5 MIN. THE VEHICLE STARTED NORMALLY AND I WAS ABLE TO DRIVE HOME. IN MY DRIVEWAY I ATTEMPTED TO START THE VEHICLE SEVERAL TIME. EACH TIME THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS MENTIONED ABOVE E.G. GAUGES ACTING ERRATICALLY. UPON CONSULTING WITH A LOCAL MECHANIC AND A LOCAL DEALER, I WAS INFORMED THE PROBLEM WAS MOST LIKELY A BAD IGNITION SWITCH. THE VEHICLE IS CURRENTLY HAVING THE SWITCH REPLACED. *JB
AIR BAGS FAILED TO DEPLOY ON OUR GM XUV AFTER MAJOR CRASH INTO DRIVERS SIDE DOOR AND SIDE FRAME. CALLED LOCAL DEALER, REFERRED TO GM REGIONAL, SAID "THEY DIDN'T MAKE THE AIR BAGS". WROTE TO GM HOME OFFICE REFERRED BACK TO REGIONAL. REGIONAL SAID FILE WAS IN "LEGAL" GAVE UP TRYING.
THE PROBLEM WAS FIRST NOTICED IN NOVEMBER OF 2006 WHEN I RECEIVED A SPEEDING TICKET, I WAS NOT SPEEDING ACCORDING TO MY SPEEDOMETER. THE DEALERSHIP SAID MY SPEEDOMETER WAS WORKING PROPERLY WHEN IN FACT IT WAS NOT. AFTER ANOTHER STOP BY POLICE, I TOOK THE TRUCK TO DIFFERENT DEALER AND I WAS TOLD THE SAME THING. I WAS AGAIN STOPPED ON 7/4/2007 FOR SPEEDING. I REMOVED THE GAUGE CLUSTER AND SENT IT TO SPECMO MYSELF FOR TESTING AND SPECMO FOUND THE SPEEDOMETER DEFECTIVE; WIRE CHAFFING AND SERVO MOTOR INTERMITTENT SHORTING, THEY REPAIRED IT. *TR
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE PARKED AND ATTEMPTING TO OPEN THE WINDOW, THE REAR HATCH WINDOW EXPLODED. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED VARIOUS TIMES. THE CONTACT ALSO DISCOVERED A WHISTLING SOUND FROM THE BACK OF VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE WINDOW MOLDING AND THE HATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 208,000.
2004 GMC ENVOY HEADLIGHTS WOULD PERIODICALLY DIMM AND GO OFF DURING BREAKING. WITHOUT WARNING HEADLIGHTS FAILED WITH NO INDICATION. REPAIR AT GMC DEALER COST $130 FOR A "HDM RELAY". VERY DANGEROUS FAILURE AS NO FUSES FAILED, NO LAMPS FAILED, BUT A HIDDEN COMPONENT FAILED WHICH CAUSED ME TO GO OFF A HIGHWAY AT HIGH SPEED AT NIGHT. *TR
RAINY CONDITIONS... SLICK CONDITIONS. SKIDDED WHILE TRAVELING 20-25 MPH... SKIDDED OVER THE LEFT SIDE OF MEDIAN, CORRECTED AND COULDN'T REGAIN CONTROL. >ABS BRAKES FAILED (ABS LIGHT ON DURING END OF SKID INTO CRASH). CAR LANDED IN DITCHED, 90 DEGREES ONTO PASSENGER SIDE. TOTAL LOSS TO CAR. SLIGHT INJURY TO DRIVER. >AIRBAGS NEVER DEPLOYED UPON ROLLOVER TO PASSENGER SIDE. *NM
I PURCHASED A 2004 GMC ENVOY WITH APPROXIMATELY 50000 MILES ON IT IN MAY OF 2006. ABOUT 4 MONTHS LATER, THE SPEEDOMETER STARTED ACTING SLIGHTLY ERRATIC, REPORTING SPEEDS VARYING BY 10-20 MPH (I.E. ON THE HIGHWAY, KEEPING UP WITH TRAFFIC AT 65 MPH, THE SPEEDOMETER WOULD REPORT 45 MPH OR SOMETIMES 80 MPH. OVER THE PAST FEW WEEKS, THE PROBLEM HAS GOTTEN MUCH WORSE, WITH THE SPEEDOMETER REPORTING 120 MPH AT HIGHWAYS SPEEDS, AND 50 MPH AT A STOP, SOMETIMES NOT REGISTERING ANY SPEED AT ALL (O MPH). THE CRUISE CONTROL HAS ALSO STOPPED WORKING, WHICH I AM ASSUMING IS RELATED TO THE SPEEDOMETER MALFUNCTION. I SEARCHED ONLINE, AND APPARENTLY THERE ARE MANY OTHER GMC OWNERS WITH THE SAME EXACT PROBLEM. PLEASE SEE LINK BELOW: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/CHEVROLET-TAHOE/T2BGKBGI55EKNU77C/P1 THIS IS THE FIRST GMC CAR I HAVE PURCHASED AND I AM DISSATISFIED WITH THIS SAFETY ISSUE. I AM A PRETTY GOOD GUESS AT HOW FAST I AM GOING, HOWEVER WITHOUT AN ACCURATE SPEEDOMETER I FEEL I AM TAKING UNNECESSARY CHANCES. AS A REALTOR, I OFTEN HAVE CLIENTS IN MY VEHICLE AND I AM CONCERNED FOR THEIR SAFETY AS WELL. I FILED A COMPLAINT WITH GMC, BUT I WAS REFERRED TO THE DEALER AS THERE ARE NO CURRENT RECALLS FOR THIS PROBLEM. THE DEALER SAYS THAT THIS IS A $500 FIX, AND I AM CONCERNED AS THIS APPEARS TO BE A MANUFACTURER DEFECT, BASED ON THE NUMBER OF OTHER CONSUMERS WITH THIS SAME ISSUE. I NEVER EXPECTED TO HAVE AN ISSUE THIS PROBLEMATIC WITH A VEHICLE 2 YEARS OLD. I HOPE THAT BY REPORTING THIS ISSUE, THE NHTSA WILL BE ABLE TO HELP ME AND THE OTHER HUNDREDS OR THOUSANDS OF CONSUMERS WITH THIS SAFETY ISSUE. THANK YOU FOR YOUR TIME.
THE DRIVER'S SEAT BELT LOCKS UP RANDOMLY AND CAN NOT BE PULLED OUT TO FASTEN ACROSS THE DRIVER. IT CAN TAKE VARYING LENGTHS OF TIME TO MANIPULATE IT TO FINALLY RELEASE IT - ANYWHERE FROM A FEW SECONDS TO SEVERAL MINUTES. HALF OF THE TIME I HAVE TO GET OUT OF THE VEHICLE TO STRUGGLE WITH IT. ONE TIME I WAS NOT ABLE TO RELEASE IT (ONE COMPLETE FAILURE) AND HAD TO DRIVE HOME WITHOUT MY SEATBELT FASTENED. THE REASON FOR FILING THIS COMPLAINT IS BECAUSE I HAVE AN AVERAGE OF 1 FAILURE A DAY SINCE I'VE OWNED THE VEHICLE. THIS IS EXTREMELY FRUSTRATING, EMBARRASSING, AND TIME CONSUMING. BUT MY PRIMARY CONCERN IS OVER MY SAFETY IN THE VEHICLE WITH A SEAT BELT I CAN'T RELY ON. *JB
THE BLOWER MOTOR ON OUR 2004 GMC ENVOY QUIT WORKING AND UPON TAKING IT TO THE DEALER TO REPAIR, THE DEALER INDICATED THAT THE BLOWER MOTOR RESISTOR AND THE WIRING HARNESS THAT PLUGS INTO THE RESISTOR HAD MELTED TOGETHER. WHEN ATTEMPTING TO ORDER THE TWO PARTS (RESISTOR AND WIRING HARNESS), IT WAS DETERMINED THAT THE WIRING HARNESS IS ON NATIONWIDE BACKORDER. THE SERVICE MANAGER ALSO INDICATED THAT HE HAS 5 OTHERS ON BACKORDER. FROM THAT COMMENT, HE INDICATED THAT THERE IS A MAJOR ISSUE WITH THE WIRING HARNESS AND RESISTOR MELTING TOGETHER ON A NATIONAL BASIS. THE FACT THAT THE HEAT WAS SO GREAT TO MELT THESE TWO COMPONENTS TOGETHER CLEARLY INDICATES A POSSIBLE FIRE AND SAFETY HAZARD. I BELIEVE IT'S SOMETHING THAT SHOULD BE INVESTIGATED AND A RECALL ISSUED. *JB
GMC ENVOY SUV (4.2) INLINE 6-CYLINDER. VEHICLE HAS STALLED FIVE TIMES INTERMITTENTLY OVER THE PAST SIX MONTHS. IT STALLS OUT WHEN YOU BEGIN TO STOP OR START TO ACCELERATE FROM A STOP OR JUST WHILE IDLING. LUCKILY IT HASN'T BEEN WHEN I WAS TRYING TO PASS OR MERGE IN TRAFFIC. THE FIRST TIME WAS AROUND 23,000 AND THE SECOND TIME 23,500. THE NEXT OCCURRENCE HAPPENED WHILE IT WAS SITTING IN A PARKING LOT IDLING AND IT DIED AFTER RUNNING FOR 5-8 MINUTES. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE THROTTLE BODY THAT NEEDED CLEANING - DONE. SIX WEEKS LATER AND 1500 MILES IT STALLED WHEN I WAS TRYING TO MAKE A U-TURN IN ST. PETERSBURG AND I NEARLY GOT REAR ENDED. DEALER KEPT IT TWO DAYS AND DID NOTHING SINCE THEY COULDN'T DUPLICATE PROBLEM AND COULDN'T GET ANYTHING FROM THE COMPUTER. I TOOK IT BACK TO THE DEALER ON 7/21 FOR REGULAR MAINTENANCE (OIL CHANGE, FUEL FILTER CHANGE, AND A/C REPAIR-BAD CLUTCH). THE DEALER SAID THEY HAD TWO COMPUTER MODULE UPDATES, ONE TO FIX STALLS. THREE DAYS LATER IT STALLED IN JACKSONVILLE TRAFFIC AT A STOP LIGHT. I HAVE TAKEN IT BACK FOR A FOURTH TIME TO THE DEALER AND LEFT FOR A WEEK. DEALER SAID VEHICLE IDLING ROUGH BUT COMPUTER NOT REGISTERING PROBLEM SO NOTHING WAS DONE, AGAIN. I E-MAILED GM AND I HAVE HAD NO REPLY IN TWO WEEKS. I SEE WHERE A PERSON WITH A V8 VERSION IS HAVING THE SAME PROBLEM. THIS IS AN ACCIDENT WAITING TO HAPPEN. *JB
DT*: THE CONTACT STATED THE VEHICLE STARTED SHAKING PRIOR TO STALLING WHILE DRIVING ON THE FREEWAY AT ANY SPEED FIVE TIMES. ON EACH OCCASION, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. THE VEHICLE HAS BEEN TO THE DEALERSHIP EACH TIME. ON EVERY OCCASION THE GAUGES WERE CLEANED AND THE OXYGEN SENSORS WERE REPLACED. THE PROBLEM PERSISTS.
I HAVE BEEN EXPERIENCING HEADLIGHTS, INTERIOR LIGHTS, LIGHTING IN THE DASH, AND OTHER LIGHTING FLICKER WHILE DRIVING. IT APPEARS TO BE HAPPENING MORE AND MORE. THE LIGHTS BECOME VERY DIM AND THEN GET BRIGHT AGAIN IN A MATTER OF A FEW SECONDS. THIS IS GETTING TO BE DANGEROUS AS PEOPLE TEND TO PULL OVER IN FRONT OF ME AND SOMETIMES TRAFFIC IN GOING IN THE OPPOSITE DIRECTION COMING TOWARDS ME WILL PULL OF THE ROAD ALL THINKING THAT I AM FLASHING THEM EITHER DUE TO AN EMERGENCY OR JUST SOME WILD DRIVER BEHIND THE WHEEL. I HAD TAKEN MY VEHICLE TO THE DEALER BUT HE STATES HE CAN NOT FIND ANYTHING WRONG. OF COURSE HE ALSO STATED THEY TOOK IT FOR A RIDE BUT IT DOES NOT HAPPEN FOR THEM. I GUESS NOT, IT IS HARD TO SEE LIGHTS FLICKERING IN THE SUNSHINE. *NM
TAIL LIGHT MALFUNCTION. DURING NORMAL OPERATION OF THE VEHICLE THE TAILLIGHT WILL GO OUT. THE BULB HAS BEEN CHECKED ALONG WITH THE CONNECTION. THERE SEEMS TO BE A PROBLEM WITH THE WIRING. THIS MALFUNCTION CREATES A SAFETY HAZARD DURING NIGHT DRIVING. IT ALSO PRESENT LEGAL CONCERNS WITH TICKETS FROM LAW ENFORCEMENT. *NM
THE MPH AND RPM GAUGES NOT WORKING. I CAN BE SITTING AT A STOP LIGHT AND IT SHOWS MY 2004 ENVOY IS GOING 70 MPH. ALSO THE RPM GAUGE WILL SAY 0 RPMS WHEN I AM GOING AT ANY SPEED. WE HAVE REPEATEDLY DISCONNECTED THE POSITIVE CABLE TO RESET THE GAUGES. I AM AFRAID I WILL GET PULLED OVER BECAUSE I HAVE NO IDEA WHAT SPEED I AM GOING. HAS ANYONE ELSE HAD THIS PROBLEM? *NM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. UPON ENTERING AND STARTING THE VEHICLE, THE SPEEDOMETER DISPLAYED A READING OF 45 TO 90 MPH AND THE TACHOMETER DISPLAYED A READING OF 1 1/2 RPMS. THE CONTACT STATED THAT THE FAILURE OCCURRED MOSTLY DURING THE WINTER MONTHS. THE CONTACT ALSO STATED THAT THE BATTERY CHARGING ALERT DISPLAYED INCORRECTLY AS WELL AS THE FUEL GAUGE. WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER DISPLAYED INCORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT MALFUNCTIONING MAGNETS AND THE CLUSTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE SPEEDOMETER WAS REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE CIRCUIT BOARD AND INSTRUMENT PANEL NEEDED REPLACEMENT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
HEADLIGHTS DID NOT WORK, JUST FOG AND HIGH BEAMS, TOOK TO DEALER TO FIX, SPENT $500.00 AND AFTER I PICKED IT UP, SAME THING HAPPENED AGAIN, WITHIN A WEEK, PLUS I RECEIVED A TICKET AND POINTS FOR DRIVING WITHOUT HEADLIGHTS. TOOK BACK TO HAVE FIXED AGAIN, AND THEY TRIED CHARGING ME ANOTHER $200.00 SAYING IT WAS SOMETHING ELSE UN-RELATED. TURNED ON ENGINE, AND IT DIDN'T SOUND QUITE RIGHT, ENDED UP STALLING ABOUT 4 TIMES, ON WAY HOME, ENDED UP CALLING THEM TO HAVE CAR TOWED BACK TO DEALERSHIP. THEY CLAIM IT WAS NOTHING THEY DID, HOWEVER, IT STILL STALLS FOR NO APPARENT REASON, UNTL THIS DAY. NEVER KNOW WHEN IT COULD HAPPEN, VERY DANGEROUS, AND I AM IN SALES AND DRIVE FOR A LIVING. *JB
DT*: THE CONTACT STATED INTERMITTENTLY THE VEHICLE COASTS THROUGH INTERSECTIONS WHILE THE BRAKE PEDAL IS DEPRESSED. ALSO, THE BRAKE PEDAL HAS COLLAPSED TO THE FLOOR ON OTHER OCCASIONS. IN ADDITION, THE ABS ACTIVATES ON DRY PAVEMENT. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE ABS, THEY REPLACED THE CONTROL VALVE WHICH CAUSED THE BRAKE PEDAL TO HAVE MORE MOVEMENT. THE MASTER CYLINDER WAS ALSO REPLACED, BUT THIS DID NOT REMEDY THE PROBLEM. THE CONTACT FEELS IT SHOULD BE A RECALL ISSUE. WISCONSIN STATE ATTORNEY GENERAL IS WORKING TO GET WISCONSIN INCLUDED IN 14 STATE RECALL LIST. UPDATED ON 06/01/2006. *AK *TS
DT*: THE CONTACT STATED WHILE EXITING THE OFF-RAMP OF THE HIGHWAY AT 20-25MPH, THE CHECK ENGINE AND REDUCED POWER LIGHT ILLUMINATED AND THERE WAS A LOSS OF ALL VEHICLE POWER. ALTHOUGH THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THE ACCELERATOR SENSOR NEEDED TO BE REPLACED. AFTERWARDS, THE LOSS OF POWER PERSISTED AND THE ACCELERATOR SENSOR WAS AGAIN REPLACED BY THE DEALER AS WELL AS THE COMPUTER. ADDITIONALLY, THE HORN INTERMITTENTLY WORKED, BUT THE HORN WAS NOT INSPECTED.
HEADLIGHTS, INTERIOR LIGHTS, ALL LIGHTS ON VEHICLE FLICKER WHILE DRIVING ON THE HIGHWAY. THE VEHICLE DOES THIS WHEN THERE IS NO APPARENT LOAD ON THE ELECTRICAL SYSTEM (I.E. BLOWER, DEFROSTER, AC, POWER SEATS, WINDOWS ETC.) THE LIGHTS BECOME VERY DIM AND THEN BRIGHT AGAIN IN THE MATTER OF A FEW SECONDS. THIS CAN BE DANGEROUS TO VEHICLES IN FRONT OF YOU AND APPROACHING AS THEY BELIEVE THEY ARE GETTING "FLASHED" BY YOUR VEHICLE. IT IS VERY UNNERVING DRIVING WITH THIS RANDOM OCCURRENCE. *NM
I BOUGHT MY GMC ENVOY IN JANUARY 2004 FOR APPROX. $42,000. THIS CAR HAS EVERYTHING. AFTER ABOUT 2 MONTHS OF THE PURCHASE, MY GPS WENT OUT AND HAD BEEN FIXED TWICE. MY BRAKES DO NOT ALWAYS WORK --SOMETIMES THEY SLIP ESPECIALLY WHEN I NEED THEM MOST -WHICH IS SCARY. GMC SAID THAT THEY HAVE HEARD ABOUT THIS PROBLEM BEFORE, BUT DID NOTHING TO RESOLVE THE PROBLEM. THE ENGINE STALLS PERIODICALLY. GMC SAID THEY DO NOT KNOW WHY. THE GAS GAUGE AND ODOMETER DO NOT WORK PROPERLY. WHEN I BROUGHT MY VEHICLE INTO NORTH COUNTY GMC DEALERSHIP IN SAN DIEGO FOR REPAIRS I MENTIONED MY GAS GAUGE DID NOT WORK ALONG WITH MANY OF THE OTHER ISSUES. AFTER THEY REPAIRED THE ODOMETER BY REPLACING THE CLUSTER, THE GAS GAUGE STILL DID NOT WORK. EVERY SINGLE TIME THESE PROBLEMS HAPPEN I AM FORCED TO PAY A $100 SERVICE CHARGE JUST SO THEY CAN LOOK AT IT AND BECAUSE I AM IN SALES, I AM ALSO FORCED TO GET A RENTAL CAR. AFTER ALL THIS, I AM STILL QUITE DISPLEASED WITH GMC. I HATE TO SAY IT BUT THEY ARE SUPPOSED TO BE THE BEST AMERICAN CAR ??PROFESSIONAL GRADE?? AND IF THIS IS TRUE I WILL NEVER BUY AN AMERICAN VEHICLE AGAIN. GMC SAID THEY WOULD BE CHECKING ON ALL THESE PROBLEMS AND EVERY SINGLE TIME I PICKED MY ENVOY UP AFTER THEY SUPPOSEDLY FIXED THE PROBLEMS, I FOUND SEVERAL ISSUES STILL UNRESOLVED. THEY SUGGEST I NEED TO SET ANOTHER MEETING TO BRING MY ENVOY IN AND OF COURSE WILL COST ANOTHER $100. *NM
AVOIDING TO HIT AN UPCOMING VEHICLE IN A CURVE, I LOST CONTROL OF MY GMC ENVOY SUV 2004 AND HIT A CONCRETE DRIVEWAY AND STOPPED WITH AN ELECTRICAL UTILITY POST FRONT SIDE. THE AIRBAGS DID NOT DEPLOY CAUSING MYSELF TO HIT THE STEERING WHEEL AND INJURED MY NECK, MY HEAD, LOWER BACK, KNEES AND LEFT ARM. THE INSURANCE COMPANY TOLD ME THAT IF THE AIR BAGS WOULD DEPLOYED THEY WOULD DECLARED MY VEHICLE TOTAL LOSS DUE TO THE EXTENSIVE DAMAGE. I TOLD THEM I DON'T WANT MY VEHICLE REPAIRED IF THE AIR BAGS ARE NOT CHANGED. I INTEND TO GO AGAINST GMC LEGALLY. *JB
DT*: THE CONTACT STATED WHILE GOING AROUND A CURVE AT 35 MPH THE DRIVER SIDE REAR DOOR OPENED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD. UPON ATTEMPTING TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THEY REPLACED THE DRIVER SIDE REAR DOOR LATCH, WHICH REMEDIED THE PROBLEM. *AK
FIRST OF ALL MY ODOMETER GAUGE STOPPED OPERATING. IT REMAINED ON ZERO MILES WHILE I WAS DRIVING THE VEHICLE SINCE NOVEMBER 2005. THE WHOLE DASHBOARD CLUSTER HAD TO BE REINSTALLED. SECONDLY; THE SERVICE ENGINE SOON LIGHT BEGAN POPPING ON AND THE ENVOY WAS DRIVING ROUGH. I FOUND OUT FROM A GM DEALER THAT THE CLUTCH FAN FROZE WHICH CAUSED THE WATER PUMP TO BREAK AND THE RADIATOR TO OVER HEAT BURST THE RADIATOR HOSE AND SPEW OUT AND LEAK ALL OF THE WATER AND RADIATOR FLUID FROM THE RADIATOR. THE ENVOY IS NOW NOT DRIVABLE. I HAVE ONLY HAD THIS 2004 ENVOY SINCE NOVEMBER OF 2003. *NM
VACATION TO YOSEMITE, THE TACHOMETER GETS STUCK AND GIVES THE WRONG READING, WITHOUT ANY WARNING. IT HAS BEEN CONSISTENTLY GIVING ME THE WRONG RPM EVER SINCE. I HAVE DONE NOTHING TO CORRECT THE PROBLEM. *NM
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 5 MPH, THE CONSUMER PASSED OUT AT THE WHEEL. THE CONTACT CRASHED HEAD ON INTO A UTILITY POLE IN THE MIDDLE OF THE VEHICLE. NEITHER OF THE FRONT AIR BAGS DEPLOYED. THE DRIVER WAS INJURED AND THE UTILITY POLE WAS DAMAGED. A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,250 AND FAILURE MILEAGE WAS 50,000. UPDATED 06/04/08.*LJ UPDATED 06/04/08
I HAVE 2004 ENVOY HAVE HAD PROBLEMS WITH ALTERNATOR. STARTED ABOUT 6 MONTHS AFTER I BOUGHT THE ENVOY HAD I REPLACED 3 TIMES THEN STARTED HAVING PROBLEMS WITH BACK SEAT WINDOW ON PASSENGER SIDE NOT ROLLING UP. THEN MY GIRLFRIEND HAD A FLAT ON SIDE OF ROAD AND COULD NOT GET SPARE DOWN I HAD TO GO OUT AND CUT THE CABLE THAT HOLDS IT UP. THAT IS A UNSAFE THING TO DO ON SIDE OF HWY SHOULD NOT TAKE 45 MIN TO GET SPARE DOWN. HEADLIGHTS DIM AND BRIGHTEN GETS DIM ENOUGH THAT MAKES HARD TO SEE. *TR
2004 GMC ENVOY STALLS WHEN ACCELERATING FROM A STOP. *TS THIS PROBLEM OCCURRED WHILE IN DRIVE OR REVERSE. THE VEHICLE HAS BEEN TAKEN TO BE REPAIRED FIVE TIMES BUT THE PROBLEM STILL EXIST. DURING THE MOST RECENT INCIDENT THE VEHICLE STALLED WHILE MAKING A LEFT TURN INTO TRAFFIC. THE VEHICLE WAS TAKEN TO BE REPAIRED AGAIN AND WAS GIVEN BACK TOT HE CONSUMER TWO DAYS LATER, SUPPOSEDLY FIXED. *NM
I PURCHASED A NEW 2004 ENVOY XUV IN 7/2004. AFTER ABOUT 3 MONTHS OF OWNERSHIP THE STEERING WHEEL STARTED TO MAKE A SQUEAKING NOISE WHEN TURNING OR BEING IN PARK AND TURNING THE WHEEL. WHEN I BROUGHT IN THE XUV FOR AN OIL CHANGE I TOLD THE DEALER ABOUT THE SQUEAK BUT THEY WERE UNABLE TO DUPLICATE THE NOISE THAT DAY. HOWEVER, THE NOISE WAS STILL THERE AND AS THE TIME CAME CLOSER TO THE NEXT OIL CHANGE THE NOISE WAS GETTING LOUDER. IT WAS KIND OF A SCRAPING SOUND. THE DEALER DID HEAR THAT SOUND THAT WAS DESCRIBED AND LUBRICATED SOMETHING IN THE STEERING WHEEL. THE NOISE FADED BUT WAS BACK WITHIN THE NEXT COUPLE OF DAYS. WELL, TODAY I BROUGHT IN THE XUV FOR IT'S SCHEDULED OIL CHANGE AND COMPLAINED ABOUT THE NOISE. THE ANSWER THE GMC DEALERSHIP GAVE ME WAS THAT THIS IS A COMMON DEFECT IN THE ENVOYS AND YUKON AND THERE WAS NOTHING THEY CAN DO TO FIX IT. CHANGING THE STEERING SHAFT WOULD NOT FIX IT AND LUBRICATING IT WON'T WORK EITHER. THE NOISE COMING FROM THE STEERING WHEEL IS LIKE A WINDOW BEING CLEANED WITH A SQUEEGEE. SO, AS OF TODAY...STILL NO RESOLUTION TO THE PROBLEM. *JB
HEADLIGHTS, DRIVING LIGHTS AND ALL INTERIOR LIGHTING DIM AND FLICKER APPROX EVERY 30 SECONDS. HAS BEEN THIS WAY FOR OVER 10 DAYS, DEALER CANNOT DIAGNOSE PROBLEM UNTIL THE "SERVICE ENGINE SOON" LIGHT COMES ON, WHICH IT HASN'T. IT IS NEARLY IMPOSSIBLE TO DRIVE AT NIGHT WITH DIM, FLASHING, HEADLIGHTS, AND IS CONFUSING TO OTHER DRIVERS. ALSO, A FAN CAN BE HEARD BLOWING OFF & ON APPROX ONCE EVERY MINUTE, AND THIS IS WITH THE VEHICLE COMPLETELY TURNED OFF AND THE KEY OUT OF THE IGNITION. THIS IS CONSTANT, I'M CONCERNED THE BATTERY WILL BE DEAD AND THE CAR WON'T START, OR THAT THE LIGHTS WILL COMPLETELY GO OUT WHILE I AM DRIVING AT NIGHT. REAR PASSENGER DOOR LOCKS SUDDENLY STOPPED WORKING WITH THE REMOTE AND THE DOOR UNLOCK SWITCH ON THE DRIVER'S DOOR. I HAVE TO CLIMB OVER THE FRONT SEAT INTO THE BACK TO PHYSICALLY UNLOCK THE DOOR TO REMOVE MY CHILDREN FROM THE CAR. *NM
DT: THE CONSUMER COMPLAINED ABOUT A POWER STEERING PROBLEMS. THERE WAS A CONSTANT SQUEAK IN THE STEERING EVEN WHILE THE VEHICLE WAS PARKED. SHE SAID THERE WAS A POPPING NOISE WHILE TURNING RIGHT OR LEFT. THE CONSUMER ALSO HEARD THE POPPING NOISE WHILE GOING OVER SPEED BUMPS. THE SQUEAKING NOISE BEGAN AS SOON AS THE VEHICLE STARTED. THE SERVICE DEALER REPLACED THE POWER STEERING BELT, POWER STEERING GEAR, A LINK AND BUSHING, AND THE DRIVE BELT. ALSO, THE DEALER ADJUSTED THE POWER STEERING PULLEY. THIS DID NOT REMEDY THE PROBLEM, SO THEY REPLACED THE ENTIRE POWER STEERING PUMP. HOWEVER, THE PROBLEM RECURRED. THE DEALER THOUGHT IT MAY HAVE BEEN SOMETHING IN THE FRONT SUSPENSION, SO THEY REPLACED TWO STABILIZER LINKS. THIS STILL DID NOT REMEDY THE PROBLEM. *AK UPDATED 11/29/05. *JB
DT: THE CONTACT STATED THE SERVICE BRAKE LIGHT ILLUMINATED IN THE DASHBOARD. WHILE DRIVING THE VEHICLE AND PRESSING ON THE ACCELERATOR PEDAL THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION, AND THEY CHANGED THE FAN CLUTCH ASSEMBLY. THE VEHICLE IS STILL UNDER WARRANTY .*AK
DT: CONTACT STATED THE ACCELERATOR PEDAL HAD TO BE REPLACED. WHILE ACCELERATING TO MAKE A LEFT-HAND TURN THE ACCELERATOR WOULD NOT TAKE. THE SERVICE DEALER REPLACED THE ACCELERATOR PEDAL. THE REPAIR WAS COVERED UNDER THE WARRANTY OF THE VEHICLE. THIS REMEDIED THE PROBLEM. *AK UPDATED 11/29/05. *JB
I OWN A 2004 GMC ENVOY,JUST PURCHASED IN JANUARY.I FEEL VERY UNSAFE DRIVING IT, FOR WHEN I TRY TO ACCELERATE IT JUST LOSES POWER FEELS LIKE ITS GONNA DIE OUT.THE RPMS ARE GOING UP AND DOWN WHEN I TRY TO ACCELERATE.IT,S GONNA END UP CAUSING ME TO GET IN A WRECK.I BROUGHT IT TO DEALERHIP LAST THURS,THEY UPDATED THE SOFTWARE IN PCM. I HAD TO PUT IT BACK IN SHOP TODAY FOR DOING THE SAME THING I FEEL AS IF THEY ARENT GONNA FIND WHATS WRONG B/C THE CHECK ENGINE LIGHT ISNT ON AND IT DOESN,T ACT UP ALL THE TIME.I REALLY FEEL THIS IS OF MAJOR CONCERN B/C I,M SEEING A LOT OF COMPLAINTS POSTED WITH THIS SAME PROBLEM IN ENVOYS AND TRAILBLAZERS.I THINK ITS TIME TIME FOR A RECALL DON,T YA,LL?
DT: CONSUMER STATES THAT SHE WAS IN A HEAD ON COLLISION ON JULY 8, 2005 AND THE AIR BAGS DID NOT DEPLOY. SHE WAS GOING 55 MPH WHEN HIT. THERE WAS DAMAGE TO THE VEHICLE AND A POLICE REPORT WAS TAKEN. CONSUMER STATES SHE HAS NECK AND BACK INJURIES, SHE IS GOING TO THE DOCTOR FOR A FOLLOW UP VISIT TODAY. HER DAUGHTER HAS SEAT BELT BURNS ON HER NECK. THE VEHICLE IS CURRENTLY BEING INSPECTED BY THE INSURANCE COMPANY; IT HAD TO BE TOWED TO A BODY SHOP. SHE HAS NOT CONTACTED THE DEALERSHIP OR MANUFACTURER, THE ATTORNEY GENERAL ADVISED HER TO CALL US FIRST. *NM
2004 GMC ENVOY 4X4. *TR
MY GMC ENVOY IS NOT A YEAR OLD....BOUGHT MAY 2004. AND SOMETIMES THE BRAKES DO NOT WORK. AS I AM APPROACHING THE TRAFFIC STOP AND I STEP ON THE BRAKES..MY VEHICLE IS NOT STOPPING UNTIL I GET VERY CLOSE TO TRAFFIC. I DO NOT FEEL SAFE IN MY VEHICLE BUT ITS MY ONLY LIABLE TRANSPORTATION. I TRIED TAKING IT TO MY DEALER, BUT THEY CAN NOT FIND ANYTHING WRONG. THEY JUST ADVISED ME THAT THE ABS IS DOING IT'S JOB. I THINK THAT IF THE ABS IS DOING ITS JOB, THE VEHICLE WOULD STOP RIGHT AWAY, NOT WENT I'M NEAR KILLING MYSELF AND OTHERS!!! MY DEALER SAYS THAT I SHOULD TRADE IT IN, BUT I OWE ALOT ON THIS VEHICLE ALREADY!!! WHAT ELSE CAN I DO? I HAD 3 INCIDENTS ALREADY. THE LAST INCIDENT DATE IS RECORDED BELOW. I ALSO HAD OTHER THINGS HAPPEN TO MY VEHICLE AS WELL, SUCH AS TROTTLING NOISE IN THE ENGINE AND ONCE THE VEHICLE COMPLETELY STOP AND THERE WAS MAJOR NOISE FROM THE ENGINE. THE CHECK ENGINE MESSAGE ALSO LIGHTS UP EVERY ONE IN A WHILE. I FEEL THAT MY DEALER WHICH IS CALLED PERFORMANCE OF FARMINGTON NEW MEXICO, ARE WAITING UNTIL MY WARRANTY ENDS OR UNTIL I HAVE A VEHICLE ACCIDENT. I NEED SOME HELP.
I'VE HAD PROBLEM WITH THE ELECTRICAL SYSTEM. WHEN I TRY TO PLAY THE CD PLAYER IT SAYS CHECK DISC SOMETIMES THE DISC WILL NOT EJECT FROM THE RADIO. THE CLOCK ALWAYS RESET ITSELF TO INCORRECT TIME AND NOT ALL LIGHTS STAY LIT ON DASH. REPORTED THIS INCIDENT TWICE TO DEALER THEY REPLACED SENSOR TWICE AND HERE IT IS 2008 WARRANTY HAS EXPIRED AND STILL HAVING SAME PROBLEMS. *TR
TACHOMETER AND SPEEDOMETER DOES NOT WORK. TACH COMPLETELY DOES NOT WORK, SPEEDOMETER IS VERY ERRATIC, STOP STARTS AGAIN, OFF BY MANY MPH'S. *TR
I HAVE A 2004 ENVOY SLE 4X4 AND I HAVE BEEN HAVE THE PROBLEM OF IT STALLING AND IT WON'T START DO TO IGNITION PROBLEM.I CALLED GM AND THEY SAID THAT PEOPLE HAVE TO CALL IN SO THEY COULD LOOK INTO THIS PROBLEM THAT US PEOPLE ARE HAVE WITH THE IGNITION AND STALLING AT LIGHTS OR JUST DRIVING AND WILL NOT START IN DRIVEWAY..PLEASE CALL IN 1-800-263-3777 AND TELL THEM THAT YOUR HAVE IGNITION PROBLEMS ALSO,THIS IS THE ONLY WAY THAT WE CAN GET SOMETHING DONE SO PLEASE CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS A FRONT SEAT PASSENGER IN A 2004 ENVOY WHEN WE WERE REAR ENDED BY A SEMI TRUCK. THE SEAT I WAS IN TWISTED SIDEWAYS TOWARD THE DRIVER'S SEAT. I WANT TO KNOW IF THIS IS A COMMON OCCURRENCE IN ENVOY ACCIDENTS.*AK
WHILE DRIVING,AT NIGHT THE FOG LIGHTS FAILED TO ADJUST PROPERLY. CONSUMER NOTICED THAT WHILE THE VEHICLE WAS PARKED BUMPER MOVED BACK AND FORTH, AND WAS NOT STATIONARY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE WARRANTY EXPIRED, AND THE CONSUMER HAD TO PAY FOR SERVICE. *AK
TURN SIGNAL FAILED AND WOULD FREEZE, OR WOULD ACTIVATE THE 4-WAY HAZARD LIGHTS. THE DEALERSHIP REPLACEED THE RELAY SWITCH. APPROXIMATELY ONE-TWO MONTHS LATER WINDSHIELD WIPERS CAME ON WITHOUT THE SWITCH BEING TURNED ON AFTER I HAD CLEARED MIST FROM WINDSHIELD ,AND WILL NOT TURN OFF, ALMOST CAUSED COLLISION. THE DEAKER SAID THE INTERNAL MODULE RUPTURED.
1. ENGINE WILL SHUT OFF WHEN MAKING A HARD TURN: AFTER STOPPED AT A STOP SIGN, I WAS TRYING TO MAKE A HARD TURN (STEERING WHEEL REACHED THE MAXIMUM TURNING ANGLE) WHEN THE ENGINE SUDDENLY SHUT OFF ITSELF. IT HAPPENED THREE TIMES EITHER TUNING LEFT OR RIGHT (TODAY), BUT ALWAYS AFTER STOPPING AND WITH A HARD TURNING ANGLE. IT IS SUCH A HUGE SAFETY DEFECT WITH ALL THE CARS INFRONT AND BEHIND YOU. NO REPAIR ACTION HAS BEEN TAKEN. THE PROBLEM MAY BE REPRODUCED. 2. TURNING SIGNALS NOT WORKING AFTER EMERGENCY LIGHTS USED: IT HAPPENED TWO TIMES. TURNING SIGNAL LIGHTS (LEFT OR RIGHT) WILL NOT WORK CORRECTLY AFTER THE EMERGENCY LIGHTS WERE IN USE; INSTEAD BOTH LEFT AND RIGHT TURNING LIGHTS WILL FLASH AT THE SAME TIME. IT CAN BE REPRODUCED. NO REPAIR ACTION TAKEN YET. 3. DIFFICULT TURNING AT A HARD TURN WITH 4-WHEEL-DRIVE IS ON: IT IS ALMOST IMPOSSIBLE TO MAKE A HARD TURN WHEN THE 4-WHELL-DRIVE IS ON. IT HAPPENS EVERY TIME. NO REPAIR ACTION TAKEN YET.*AK
WHEN RIGHT DIRECTIONAL SIGNAL WAS ACTUATED, INTERMITTENTLY WOULD ALSO ACTIVATE HAZARD (4-WAY) FLASHERS. DEALER REPLACED FLASHER MODULE (REF TSB 30842014) AND HAS BEEN OK SINCE THEN. *JB