2008 GMC Envoy Complaint Log

AS WE WERE DRIVING, ALL OF A SUDDEN WE HEAR THIS EXTREMELY LOUD BLAST COMING FROM THE REAR OF THE VEHICLE. WE LOOK BACK AND SEEN THAT THE REAR GLASS WAS SHATTERED. WE THEN PULLED OVER ASAP TO EXAMINE THE DAMAGES. I THEN BEGAN TO TAKE PICTURES USING MY CELL PHONE. NOT TO MENTION MY 13,11&4 MONTH OLD KIDS WAS IN THE BACK SEAT WHEN THIS OCCURRED. WE ARE STILL SHAKEN UP FROM THIS SITUATION AT HANDS. THIS COULD OF BEEN A FAR MORE WORST SITUATION. THIS IS DEFINITELY A DEFECT AND NEED TO HAVE A RECALL. I'VE ONLY OWNED THE SUV FOR 2 DAYS I WILL BE RETURNING THE NEXT DAY. *TR

TL* THE CONTACT OWNS A 2008 GMC ENVOY. THE CONTACT STATED THAT THE EXTERIOR LIGHTS WOULD INTERMITTENTLY FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 27,000. UPDATED 05/28/14 MA

TL* THE CONTACT OWNS A 2008 GMC ENVOY. THE CONTACT STATED THAT WHILE CHANGING THE TIRES, THE SPRINGS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SPRINGS WERE REPLACED, BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR

I STARTED MY VEHICLE ON MONDAY MORNING AND IT WAS UNUSUALLY LOUD. AFTER INSPECTION, I FOUND MY MANIFOLD WAS CRACKED. *TR

TL* THE CONTACT OWNS A 2008 GMC ENVOY DENALI. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT SEIZED AND COULD NOT BE RELEASED FROM THE ENCLOSURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE RETRACTION MECHANISM FAILED AND THE ENTIRE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. THE CURRENT MILEAGE WAS APPROXIMATELY 53,806.

TL* THE CONTACT OWNS A 2008 GMC ENVOY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE SEAL THAT WAS ON TOP OF THE FIRE WALL WAS DAMAGED. AS A RESULT, THE WATER WAS SIPPING INTO THE ENGINE COMPARTMENT AND WAS GETTING ON THE COIL PACKS AND THE PLUGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 GMC ENVOY. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE UP AN INCLINE, THE VEHICLE MADE A TAPPING NOISE AND THE FOUR WHEEL DRIVE FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT RIGHT SIDE OF THE SHAFT HOUSING FAILED, CAUSING THE FOUR WHEEL DRIVE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2008 GMC ENVOY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,984.

TL* THE CONTACT OWNS A 2008 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT BECAUSE THE AIR PUMP WAS LOCATED UNDER THE VEHICLE, IT WAS LEFT EXPOSED TO DEBRIS, WHICH HAD BUILT UP IN THE AIR PUMP OVER TIME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 72,000.

IN JANUARY, 2012, AFTER A DAY OF MAKING SEVERAL STOPS (CHURCH, VISIT FAMILY, MOVIE), WE STOPPED FOR A LATE NIGHT DINNER). THE RESTAURANT WAS CLOSING, SO WE RETURNED TO THE VEHICLE IN LESS THAN 5 MINUTES. WHEN WE RETURNED TO THE VEHICLE, THE CAR WOULD NOT START. AFTER SEVERAL UNSUCCESSFUL ATTEMPTS, WE HAD TO HAVE THE TRUCK TOWED. SINCE IT WAS LATE NIGHT, WE HAD TO HAVE THE VEHICLE TOWED TO THE HOME AND THEN TO A REPAIR SHOP. AFTER BEING IN THE REPAIR SHOP FOR SEVERAL DAYS AND AFTER SEVERAL DIAGNOSTIC TESTS,, WE WERE TOLD THE IGNITION SWITCH WAS REPLACED. SINCE THIS 1ST INCIDENT IN 2012, THIS HAS OCCURRED AT LEAST 10 TIMES. AFTER ONE INCIDENT IN 2013, WE BOUGHT A NEW BATTERY. AFTER 2 WEEKS, THE NEW BATTERY WAS DEAD AND WE RECEIVED A NEW BATTERY. HOWEVER, THE VEHICLE NOT STARTING OCCURRED AT LEAST ANOTHER 3 TIMES. AFTER REPLACING THE BATTERY TWICE, WE HEARD THERE WAS AN IGNITION SWITCH RECALL FOR GMC VEHICLES. WHEN I CONTACTED GM, THEY TOLD ME THE RECALL WAS FOR OTHER MAKES AND MODELS, BUT NOT ON THE ENVOY. MY CONCERN IS WE DON'T KNOW WHEN THE CAR WILL START OR NOT. WE HAVE ALSO HAD THE STARTER CHECKED SEVERAL TIMES & WAS TOLD IT'S NOT THE STARTER. IT APPEARS NO ONE IS ABLE TO DETERMINE WHY THE VEHICLE DOES NOT START AND WHEN IT WILL HAPPEN. I AM CONCERNED FOR MY SAFETY - WHEN IT'S GOING TO HAPPEN, WHERE WILL I BE., IF I AM CLOSE TO HOME OR NOT AND WILL WE HAVE TO INCUR ANOTHER TOWING CHARGE. *TR

CPSC: 2008 GMC ENVOY. CONSUMER STATED THAT THIS IS THE THIRD IGNITION SWITCH ON THE CAR AND ALL THREE WERE DISABLED. *LN

DRIVING ALONG STREET AND ALL ENGINE LIGHTS WENT OUT AND ENGINE STOPPED. LOST POWER STEERING AND HAD TO FIGHT TO GET OVER TO SIDE OF STREET AND SAFETY. THIS HAS HAPPENED 3 TIMES SINCE THE FIRST TIME EACH TIME THE IGNITION SWITCH REQUIRED REPLACEMENT. *TR

GAS GAUGE UNKNOWINGLY DOESN'T WORK CORRECTLY, DRIVER RUNS OUT OF GAS, ALMOST GOT INTO MAJOR ACCIDENT. LUCKILY CAR BEHIND ME DIDN'T SLAM INTO ME. BUT IT ALMOST CAUSED A CHAIN REACTION OF REAR-ENDINGS. FAILURE IS DEFECTIVE GAS GAUGE/PUMP. INCORRECT INFO GIVEN TO DASH BOARD TELLING DRIVER IS AT 1/4 TANK OF GAS BUT THE REALTY IS THAT THE SENDING UNIT IS GIVING BAD INFO AND THE TANK IS POSSIBLY ON EMPTY. NO LIGHT COMES ON. DOING AN INTERNET SEARCH REVEALS GM'S PART IS KNOWN TO FAIL FREQUENTLY AND IS POORLY DESIGNED. *TR

SPEEDOMETER HAS WEIRD SOUNDS LIKE BIRDS FLAPPING WINGS. THE SPEEDOMETER HAS BEEN REPLACED THREE TIMES. GM USA CLAIMS THAT IT IS A DEFECT THAT THEY CANNOT REPAIR. THE ENVOY IS STILL UNDER WARRANTY. REALLY ISN'T ACCEPTABLE. MAKES ONE WONDER IF THE READINGS ON MILEAGE, AND SPEED ARE ACCURATE. *TR

2008 GMC ENVOY 51,000 MILES EXHAUST MANIFOLD CRACKED I HAD IT REPLACED AND WAS TOLD BY DEALER A 3 DAY WAIT WOULD BE NECESSARY AS THEY HAD USED STOCK PARTS ON ANOTHER ENVOY WITH SAME PROBLEM . ADVISED ME NOT TO DRIVE BECAUSE IT MAY CATCH FIRE. *TR

BOUGHT THE VEHICLE LAST NOVEMBER FROM GEORGIAN PONTIAC BUICK GMC IN BARRIE ONTARIO CANADA LAST NOVEMBER 2009. LEARNED I HAD A CRACKED EXHAUST MANIFOLD ON MY 2008 ENVOY AT 87 000 KM. IT HAS NOT YET BEEN REPAIRED. RESEARCH IS ONGOING. *TR

WHILE ON OUR WAY BACK TO OUR MOTOR HOME THE BRAKE PEDAL ON MY 2008 GMC ENVOY WENT TO THE FLOOR WHEN I TRIED TO STOP IN HEAVY TRAFFIC ON HWY 503 IN THE STATE OF WASHINGTON. AFTER PUMPING THE BRAKE QUICKLY I WAS ABLE TO REGAIN SOME BRAKING POWER. WHEN I CALLED THE LOCAL GMC DEALER (CARR GMC) IN VANCOUVER THE SERVICE ADVISER CONFIRMED THAT IT WAS THE MASTER CYLINDER. NOW THIS HAPPENED ON TUESDAY JULY 20, 2010, THE SERVICE ADVISER GAVE ME AN APPOINTMENT FOR THURSDAY JULY 22 BETWEEN 9:00 TO 9:30 AM. I ARRIVED AT 9:10 AM AND WAS TOLD THAT IT WOULD TAKE 2-1/2 TO 3 HOURS TO DIAGNOSE THE PROBLEM. NOW THIS WAS THE SAME PERSON THAT TOLD ME ON THE PHONE TWO DAY PRIOR THAT I HAD A BAD MASTER CYLINDER. NOW I JUST DROVE THIS CAR 48 MILES WITH THE BRAKES NOT WORKING PROPERLY. THE DEALER DID NOT HAVE A MASTER CYLINDER IN STOCK AND WAS HAVING ONE OVERNIGHTED IN FROM LANCING, MI AND WOULD CALL ME WHEN IT WAS REPAIRED. NOW I DON'T KNOW OF HOW MANY OTHER VEHICLES THIS HAS HAPPENED TOO, BUT HAVING A MASTER CYLINDER FAIL ON A CAR THAT HAS ONLY 31,000 MILES ON IT IS NOT GOOD AND A REAL SAFETY ISSUE. *TR

THE BRAKES ON OUR GMC ENVOY "SKIP" WHEN THERE IS WET WEATHER, BUMPY ROADS AND ESPECIALLY SNOW. WHEN TRYING TO BRAKE, THE BRAKES DON'T SEEM TO GRAB AND IT TAKES EXTRA LONG TO STOP. WE HAVEN'T HAD ANY CRASHES, BUT SEVERAL CLOSE CALLS DUE TO THE BRAKES NOT ENGAGING. IN DRY AND NORMAL WEATHER, THEY WORK FINE. *TR

HELLO: 2008 ENVOY. DOORS LOCK AUTOMATICALLY. WHETHER OR NOT I WANT THEM TO LOCK AUTOMATICALLY THEY DO AND THUS, DO NOT OPEN WITH THE INSIDE HANDLE. (NOT SPEAKING OF THE 'CHILD LOCK FEATURE' ON THE REAR DOORS.) THE SYSTEM IS NOT SET UP PROPERLY IN MY OPINION. REGARDLESS ON HOW IT WORKS TO MAKE ALL THE DOORS LOCK, THE DOORS SHOULD OPEN FROM THE INSIDE WITH THE INSIDE DOOR OPEN LEVER EITHER FOR AN EMERGENCY OR FOR CONVENIENCE. PLEASE KNOW THIS CONCERN IS SEPARATE AND ASIDE FROM THE "CHILD LOCK FEATURE" FOR THE REAR DOORS. PLEASE CONSIDER TO RETHINK THIS AND SUGGEST THAT THE MANUFACTURER GIVE THE OPERATOR THE CHOICE WHETHER OR NOT TO BE FORCED LOCKED IN ESPECIALLY BECAUSE SOME OF US MAY NOT REMEMBER TO HIT SWITCH A OR LEVER B FIRST TO GET OUT IN A HURRY. I HAVE SPOKEN WITH ONSTAR AS WELL AS WITH SERVICE PEOPLE AT THE DEALERS TO NO AVAIL. ALSO, MAY I ASK, DO THE UNLOCK SWITCHES WORK DURING A BATTERY FAILURE? THANK YOU FOR THE OPPORTUNITY TO PREVENT A POTENTIAL PROBLEM. *TR

I HAVING PROBLEMS WITH MY STABILITRAK SYSTEM THE ENGINE LIGHTS COMES ON AND I JUST HAD THE THERMOSTAT SENSORS CHANGE WHICH TOOK THEM THREE TIME TO FIND THE PROBLEM AND MY DRIVERS WINDOW SENSORS WAS REPLACED AND THERE A SUDDEN THUMB WHEN YOU BRAKE AS THOUGHT YOU HAVE BEEN HIT FROM BEHIND. *TR

I PURCHASED A 2008 ENVOY DENALI 7/08 DURING THE MIDDLE OF NOVEMBER WHILE DRIVE THE TEMP GAGE DROP TO THE LOWEST POINT AND STARTED CUTTING OFF HESITATING TO START. I THEN CONTACT ON-STAR THEY STATED IT WAS THE COOLING SYSTEM AND SHOULD BE TAKEN TO THE DEALER ON 10/19/09 I WENT AND WAS TOLD IT WAS THE TEMP SENOR WHICH WAS REPLACE THAT TUESDAY. THURSDAY THE SAME ISSUE ACCORD AGAIN I NOTIFIED ON-STAR THEY STATED THIS TIME IT WAS THE TRANSMISSION FRIDAY I WENT TO THE DEAL TO BE TOLD THEY COULD NOT WORK ON THE CAR UNTIL MONDAY. AS I WS SPEAKING TO A TECH THEY STATED IT SOUNDS LIKE THE TRANS AND THE MGR APPROACHED AND STATED I AM HANDLING THIS AND DIRECTED ME TOWARD THE DESK AND STATED HE HAD A RENTAL FOR ME AND ARRANGED A RIDE FOR ME. I TRULY BELIEVE THERE IS SOMETHING WRONG WITH THIS CAR AND TO MAKE THIS WORSE MY NAVIGATION SYSTEM HAS FAILED ME TWICE AS WELL. *TR

DRIVING ON HIGHWAY IN RUSH HOUR TRAFFIC @ APPROXIMATELY 55MPH. SUDDENLY NOTED LOSS OF POWER WITHOUT WARNING, WITH NO CHECK ENGINE LIGHTS ON ( UNTIL MANAGED TO GET CAR TO SIDE OF HIGHWAY AND PUT IN PARK, THEN MULTIPLE ICONS LIGHTING UP). HAD TOWED TO DEALERSHIP, THEY ALMOST IMMEDIATELY TOLD ME A FAULTY IGNITION SWITCH WAS THE MOST PROBABLE CAUSE. OF NOTE, CAR WENT ON TO HAVE IGNITION SWITCH NEEDING REPLACED @ 74,218 MILES. THIS TIME I WAS AGAIN DRIVING ON THE INTERSTATE AT APPROXIMATELY 65MPH, BUT THIS TIME SUDDENLY FELT CAR LOSING POWER, AND NO CHECK ENGINE LIGHT ONCE AGAIN. I MANAGED TO GET TO BERM, PUT IN PARK, WITH MULTIPLE ICONS THEN LIGHTING UP, AS IF "SHORTING OUT". SHUT IGNITION OFF, TOOK MULTIPLE ATTEMPTS TO RESTART, HAD TOWED. -AT 105,162 MILES, AGAIN REPLACEMENT OF SAME PART, AFTER HAVING FULLY LOST POWER WITHOUT ANY WARNING THIS TIME, THOUGH THIS TIME OCCURRED WHILE GOING DOWN MY DRIVEWAY. ********OF NOTE, I DO NOT HAVE A "HEAVY" KEY RING NOR WAS THERE JARRING FROM ROUGH ROADS ON ANY OF THESE 3 OCCASIONS. *TR

GM USA IS PERMITTING DEALERS TO EXPLORE CARS TO CANADA THAT HAVE BEEN DAMAGED, AND ARE NOT REPORTING THE ACCIDENTS. MY VEHICLE HAS DAMAGE TO THE BACK QUARTER PANEL AND HAS DEVELOPED A FRONT END PROBLEM THAT IS BEST DESCRIBED AS A SHUTTER. THE GMC ENVOY HAS LESS THAN 15,000 MILES. CARFAX DOES NOT RECORD THE PROBLEMS. CAR IS UNSAFE ON THE HIGHWAY AND GM HAS AUTHORIZED US WARRANTY WORK. GM IS APPARENTLY UNAWARE OF THEIR DEALER PRACTICES, AND IS HONORING THE WARRANTY. *TR

OUR SUV HAS BEEN IN THE SHOP SO MANY TIMES FOR STABILITY TRAC CONTROL ELECTRICAL WINDOW SWITCH ,TWO STEERING COLUMNS OUT SIDE TEMP READING, NEW SHOCK,NEW CONVERTERS. *TR

PORTION OF STABILIZER BAR UNDER REAR AXLE DISLODGED FROM FRAME. THE WELD FAILED. CREATES A DANGEROUS SITUATION WHILE IN MOTION BECAUSE OF SHARP EDGE OF BRACKET DANGLING WITHIN STRIKING DISTANCE OF REAR TIRE -- IMPACT COULD EASILY BLOW OUT THE TIRE WHILE IN MOTION. *TR

ABS FAILURE. VEHICLE SKIDDED, LEAVING TIRE MARKS, ABOUT 2 VEHICLE LENGTHS. CLEAN DRY ASPHALT HIGHWAY. PASSENGER IN FRONT RIGHT SEAT BROKE LEFT FOOT. *TR