2009 GMC Sierra Complaint Log

2009 GMC SIERRA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS RELATED TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED. THE DEALER STATED THE AIRBAG RECALL HAD ALREADY BEEN PERFOMED ON THE VEHICLE. THE CONSUMER PAID TO HAVE THE AIRBAG SENSOR REPAIRED.

The contact called on behalf of a GM dealer where he is employed. He stated that a customer had dropped off his 2009 GMC Sierra to be serviced for NHTSA Campaign Number: 21V052000 (Air Bags). As the vehicle sat on the dealer lot with the engine off, the contact witnessed both the passenger and driver side air bags deploy without incident. The manufacturer was notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 68,895.

The contact owns a 2009 GMC Sierra. The contact stated that while driving at an undisclosed speed, the air bag warning light was illuminated. The contact related the failure to Technical Service Bulletin Number - 09184C (Material Over Sensing and Diagnostic Module Retaining Moisture) . The vehicle was taken to a dealer, where it was diagnosed as a corroded air bag control module. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

Takata Recall. The contact owns a 2009 GMC SIERRA. The contact stated that the "Service airbag notification" warning light had illuminated onthe instrument panel. The contact then received a notification for NHTSA Campaign Number: 21V053000(AIRBAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure was unknown. Vin tool confirms parts not available.

TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE SERVICE TRACTION CONTROL AND THE STABILIZER TRACK CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION WHEN DRIVING OVER 50 MPH, THE ENGINE MADE A CLINKING NOISE AND THEN STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,844. UPDATED 02/19/16*LJ; UPDATED 05/02/18*JB

DASHBOARD CRACKING

THE SPRING ON THE SPARE TIRE HOLDER BROKE AND I FOUND IT ON THE GROUND. THE SPRING ITSELF IS NOT AVAILABLE AND I HAD TO HAVE THE DEALER REPLACE THE ENTIRE ASSEMBLY AT A COST OF NEARLY $300. HAD THIS TIRE COME LOOSE DURING HIGH SPEED TRAVEL IT COULD HAVE CAUSED LOSS OF CONTROL. I GUESS I'M LUCKY I FOUND THE SPRING AND THE PROBLEM.

TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHEN THE VEHICLE WAS STARTED, THE DOORS AUTOMATICALLY LOCKED AS DESIGNED. WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, THE DOORS FAILED TO UNLOCK. THE CONTACT HAD TO MANUALLY UNLOCK THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *CN

I GOT OUT OF MY TRUCK, HAD LEFT THE KEYS IN THE IGNITION, WALKED OVER TO GET SOMETHING OFF THE GROUND AND HEARD THE HORN BLOW. I WALKED BACK OVER TO THE TRUCK TO GET BACK IN AND IT WAS LOCKED. I CALLED ON STAR AND THEY COULDN'T UNLOCK IT SO THEY HAD TO SEND A LOCK-OUT SERVICE TO UNLOCK THE TRUCK. THIS HAS HAPPENED AT LEAST FIVE TIMES IN THE PAST THREE YEARS, THREE IN WHICH ON STAR HAD UNLOCKED IT. *TR

TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE DOOR HAD TO BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THAT THE PART CAME IN ONE PIECE AND THE ENTIRE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 4/20/15*CN

TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHILE DRIVING 60 MPH, THE ENGINE POWER SUDDENLY REDUCED TO 40 MPH AND THE ENGINE COMPLETELY SHUT OFF. THE ENGINE RESTARTED WITH SLOW ACCELERATION AND UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE CHROME PLATING WAS SEPARATING FROM ALL OF THE INTERIOR DOOR HANDLES. THE CONTACT MENTIONED THAT THE PARTS THAT WERE STICKING OUT WERE VERY SHARP. THE CONTACT SUSTAINED MINOR CUTS ON THE RIGHT HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

ABOUT A YEAR GO STARDED TO SEE A CRACK ON THE DASHBOARD BY THE AIR BAG

IN COLD WEATHER THE INSTRUMENT CLUSTER DOES NOT WORK, THE ONLY THING THAT DOES WORK IS THE BACK LIGHTING. *TR

TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

MY DASHBOARD IS DISINTEGRATING. IT STARTED WITH A FEW HAIRLINE CRACKS, BUT NOW THERE ARE FIST SIZED HOLES IN MY DASHBOARD, AND IT IS FULL OF CRASKS. IF I WAS IN A CAR ACCIDENT, I WOULD HAVE A FACE FULL OF PLASTIC SHARDS.

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

MY WIFE WAS DRIVING APPROXIMATELY 45MPH IN FALL RIVER WHEN ALL OF A SUDDEN WE HEARD A LARGE BANG UNDERNEATH THE VEHICLE, UPON LOOKING IN THE REAR MIRROR I NOTICED A LARGE STEEL ITEM SHOOT OUT FROM UNDERNEATH THE VEHICLE SLIDING FAST BEHIND THE VEHICLE WITH SPARKS NOTICED AS IT WAS DARK, AND INTO ONCOMING TRAFFIC WHICH HAD TO SWERVE TO AVOID AN ACCIDENT AND AVOID THE PROPELLED STEEL LEAF SPRING. NO ACCIDENT OCCURRED, LEAF SPRING WAS RECOVERED FROM THE ROAD AFTER PULLING VEHICLE OVER AND NOTED IT CAME FROM RIGHT REAR OF VEHICLE WHERE IT HAD SNAPPED OFF. THIS INCIDENT CREATED AN EXTREMELY POTENTIALLY SERIOUS CONDITION WHICH COULD HAVE CAUSED IT TO GO INTO THE VEHICLE TRAVELING BEHIND US. UPON BRINGING THIS VEHICLE TO KELLY'S TIRES IN MIDDLEBORO, THEY STATED AND I QUOTE "LET ME GUESS YOUR VEHICLE IS A 2009 SIERRA, THIS HAS BEEN A COMMON PROBLEM WITH THIS PARTICULAR MAKE, MODEL AND YEAR VEHICLE, BUT THERE IS NO RECALL AT THIS TIME". THIS PROBLEM IS SERIOUS, NOT TO MENTION VERY COSTLY FOR THE CONSUMER TO REPAIR A FAULTY PART! THIS VEHICLE SHOULD HAVE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT IF IT HAPPENS AT A HIGH RATE OF SPEED, BECAUSE AT THE LOW RATE OF 45, WE WERE VERY LUCKY IT DID NOT KILL SOMEONE. NO EXCUSE GM NEEDS TO RECALL/REPLACE/REIMBURSE ITS CONSUMERS...UPDATED 06/03/14 *BF *TT UPDATED 8/22/2017

3 CRACKS APPEARED IN THE TOP OF THE DASH. ONE 2" LONG RUNNING FROM THE AIR BAG COVER FORWARD TO EDGE OF DASH SECTION. 2 CRACKS ON BACK OF INSTRUMENT CLUSTER ONE ON RIGHT SIDE 4" LONG, AND ONE ON THE LEFT SIDE ABOUT 6" LONG. VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. THIS SEEMS TO BE A COMMON PROBLEM THAT GM IS IGNORING. *TR

I AM HAVING SERIOUS PROBLEMS WITH THE STABILITRAK ELECTRONIC STABILITY CONTROL SYSTEM. WHENEVER IT GETS COLD ( BELOW APPROX. 38 DEGREES) THE STABILITRAK SYSTEM MALFUNCTIONS. EVEN IF I TURN IT OFF IT STILL AFFECTS THE PERFORMANCE OF THE ENGINE (LOW SPEED, ENGINE HESITATING). THE TRUCK RUNS FINE IN WARMER WEATHER JUST CRAPS OUT WHEN ITS COLD. I SEE THAT THERE ARE MANY OTHER INSTANCES OF DISTRESSED DRIVERS WHO ARE HAVING THEIR 'TRAC ' 'STAB, ABS LIGHT AND ENGINE LIGHTS EITHER GOING ON ONE AT A TIME OR SIMULTANEOUSLY BECAUSE OF THIS SYSTEM. THIS IS A STUPID SYSTEM THAT NEEDS TO BE REDESIGNED OR ELIMINATED ALL TOGETHER. IN ANY EVENT I DON'T FEEL AS THOUGH I SHOULD BE THE ONE TO PAY FOR THE MANUFACTURES MISTAKES IN DESIGN. *TR

TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN ON AFTER THE KEY WAS REMOVED FROM THE IGNITION SWITCH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

POWER LOCKS QUIT WORKING HAVE TO USE THE KEY TO OPEN DOORS. *TR

The contact owns a 2009 GMC Sierra 1500. The contact stated while driving at 45 MPH, he crashed into the driver's side of another vehicle. The air bags failed to deploy. The contact did not know whether a warning light illuminated. A police report was filed. The contact did not sustain any injuries and drove the vehicle to his residence. The dealer was notified of the failure and informed the contact that they could not assist with the air bags failure unless he had a recall notification. The contact also stated while driving at 40 MPH, his vehicle crashed into the rear of another vehicle and the air bags failed to deploy. There were no warning lights illuminated. The contact did not sustain any injuries and drove to his residence. A police report was not filed. The contact stated that another vehicle crashed into the rear of his vehicle. The air bags did not deploy. There were no warning lights illuminated. The contact did not sustain any injuries. A police report was filed. The contact was able to drive to his residence. The contact stated while driving at 75 MPH on a wet road, the brake pedal was depressed and the front and rear tires inadvertently locked. The vehicle slid off the road and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact stated that he did not sustain any injuries and drove to his residence. A police report was not filed. The contact received a recall notification for NHTSA Campaign Number: 21V052000 (AIR BAGS) for the front passenger air bag only. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 40,000.

ABOUT 2 MONTHS AFTER WE PURCHASED OUR PRE-OWNED 2009 GMC SIERRA DENALI WE STARTED HAVING PROBLEMS WITH THE ENGINE POWER AND ALL SENSORS GOING OFF. THE SENSORS START GOING OFF THE STABILITY CONTROL CUTS OFF IT SAYS ENGINE POWER REDUCED THEN DOESN'T WANT TO SHIFT AND KILLS IN MIDDLE OF TRAFFIC. IT WILL DO IT FOR A FEW DAYS AND THEN JUST STARTS WORKING RIGHT AGAIN. SO WE NEVER KNOW WHEN IT'S GOING TO HAPPEN OR WHERE WE WILL BE. IT'S LIKE IT'S NOT RUNNING ON ALL CYLINDERS. *TR

I STATED MY TRUCK TO WARM IT UP WHEN I GOT IN AND STARTED TO DRIVE I HAD NO POWER STEERING OR POWER BRAKES. I REVVED THE MOTOR A LITTLE AND I COULD HEAR THE POWER STEERING PUMP MAKE A NOISE AND IT STARTED WORKING. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANYTHING WRONG. *TR

I WAS BACKING OUT OF A PARKING SPACE AND BUMPED THE CURB WITH THE RIGHT FRONT TIRE AT LESS THAN 1/2 MPH. PULLED FORWARD AND THEN BACKED OUT AGAIN WITHOUT CURB CONTACT. DROVE LESS THAN 50 FEET AND WAS UNABLE TO STEER THE VEHICLE. THE RIGHT FRONT INNER TIE ROD HAD FAILED CAUSING LOSS OF STEERING. EXAMINATION OF THE FRACTURE SURFACE OF THE TIE ROD SHOWED A FATIGUE FRACTURE THAT HAD PROPAGATED TO OVER 1/3RD OF THE CROSS SECTIONAL AREA. PHOTOGRAPHS OF THE FRACTURE SURFACE WERE SENT TO A WORLD RENOWNED METALLURGIST AND WAS CONFIRMED TO BE A FATIGUE FRACTURE. I CONTACTED GM CUSTOMER CARE REGARDING MY SAFETY CONCERNS AND WAS ASSIGNED CASE NUMBER [XXX]. GM WAS COMPLETELY UNINTERESTED IN THE FACT THAT THE ROD FAILED AND HAD A PRE-EXISTING FATIGUE FRACTURE IN THE ROD. I SUGGESTED THAT THEIR ENGINEERS SHOULD EXAMINE THE PARTS TO DETERMINE WHETHER MY CONCERNS WERE VALID. AGAIN, THEIR REPRESENTATIVE WAS COMPLETELY UNINTERESTED IN EVALUATING THE SAFETY ASPECTS OF THE FAILURE OR ACCESSING THE PARTS FOR FURTHER ANALYSIS. HAD THE ROD END FAILED AT HIGHWAY SPEED, THIS EVENT WOULD LIKELY HAVE BEEN CATASTROPHIC AND ENDED IN A MAJOR ACCIDENT. GM STATED THEY WOULD NOT PURSUE THE ISSUE FURTHER BECAUSE THERE WAS AN IMPACT INVOLVED IN THE FAILURE EVEN THOUGH THE IMPACT WAS LESS THAN 1/2 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

AFTER BEING STRUCK FROM BEHIND THE PASSENGER SIDE REAR DOOR LOCKS AND WINDOWS WOULD NOT OPERATE. AT THE REPAIR SHOP TEXAS THEY STATED " THIS WAS NOT A RESULT OF THE CRASH BUT A KNOWN DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

THE FRONT PASSENGER SIDE SEAT BELT BUCKLE FAILED. IT WILL NO LONGER LOCK AND LETS THE BELT FREE IF ENGAGED. VEHICLE WAS PURCHASED AT TEXAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE WHEEL COVERS BECAME DETACHED FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER TWICE FOR DIAGNOSIS AND EACH TIME, THE WHEEL COVERS WERE REPLACED. THE FAILURE RECURRED SO OFTEN THAT THE DEALER STATED THAT THEY WOULD NO LONGER REPLACE THE COVERS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 55,500.

TL* THE CONTACT OWNS A 2009 GMC SIERRA EQUIPPED WITH A WEBASTO HOLLANDIA TVS 900 SUN ROOF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT CONTINUED TO SPEAK WITH THE MANUFACTURER FOR APPROXIMATELY THREE MONTHS AND WAS CONTINUOUSLY TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT ALSO STATED THAT THE DATE ON THE ACTUAL RECALL NOTICE WAS AUGUST 2010 BUT THE NOTICE WAS NOT RECEIVED UNTIL JANUARY 2011. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

I' M WRITING IN TOO COMPLAIN ABOUT THE DASHBOARD CLUSTER ON MY 2009 GMC SIERRA. I SEE THAT A RECALL ALONG WITH A LAWSUIT WITH THIS SAME ISSUE WAS SUBMITTED. I HAVE BEEN GOING BACK AND FORTH WITH GMC ON THIS ISSUE SINCE 2011. THEY STATED IT WAS A FUSE AND REPLACED THE FUSE , BUT MY DASHBOARD ALONG WITH ALL THE GAUGES GO OUT EVERY COUPLE OF MONTHS. I WAS TOLD THEY DIDN'T KNOW WHAT THE PROBLEM WAS BUT OBVIOUSLY THEY DID. THIS ISSUE WAS NOTED AFTER A CLASS ACTION LAWSUIT WAS FILED. THIS IS A VERY EXPENSIVE FIX THAT SHOULD HAVE BEEN TAKEN CARE OF WHEN IT FIRST HAPPENED IN 2011. THE LAST TIME MY DASHBOARD WENT OUT (WHILE DRIVING) WAS 10/14/2014. *TR

TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THERE WAS A DELAY WHENEVER HE ATTEMPTED TO ACCELERATE, ONCE IT ENGAGED THE VEHICLE ACCELERATED UNEXPECTEDLY. AS A RESULT HE HAD TO USE BOTH FEET TO ENGAGE THE BRAKES IN ORDER TO SLOW DOWN THE VEHICLE. THE FAILURE RECURRED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 22,000.

I RECENTLY PURCHASED A GMC SIERRA CREW CAB PICKUP . WHEN IT RAINS, THE RIGHT FRONT HEADLIGHT FOGS UP CREATING A HAZARD AS ON COMING TRAFFIC CANNOT SEE MY TURN SIGNAL. THE LEFT LIGHT DOES NOT FOG UP. NOW, THE LAW OF PHYSICS TELLS ME THERE IS A LEAK IN THE HEADLIGHT AND NATURALLY THE MOISTURE WILL CONDENSE ON THE COOLEST PART OF THE LIGHT WHICH IS THE GLASS . I HAVE WRITTEN GMC WITH THE COMPLAINT AND THEY WILL NOT ANSWER MY COMPLAINT. THIS IS A SAFETY HAZARD. MY NAME IS GAINES SMITH. TRUCK WAS PURCHASED AT HAFNER MOTORS, BATESVILLE MISS. *TR

2009 GMC SIERRA HAD A INCORRECT MARKED WIRE FOR THE TRAILER POWER. *NJ THE CONSUMER STATED WHEN CONNECTING THE TRAILER POWER, HE CONNECTED THE WIRE AT THE FUSE PANEL MARKED TRAILER POWER FEED. WHEN THERE WAS NO POWER AT THE TRAILER CONNECTION HE CONTACTED THE DEALER. THEY DETERMINED THAT THE WIRE MARKED TRAILER POWER FEED WAS NOT THE TRAILER POWER FEED WIRE. THEY DISCONNECTED THE WIRE AND CONNECTED A DIFFERENT WIRE WHICH DID IN FACT SUPPLY POWER TO THE TRAILER CONNECTION. *JB

TL*THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STARTED THE IGNITION AND HEARD A LOUD KNOCKING NOISE ON THE OUTSIDE OF THE VEHICLE. THE FAILURE BEGAN ONE WEEK AFTER THE VEHICLE WAS PURCHASED. IN ADDITION, THE BRAKES WOULD SHAKE AND VIBRATE WHEN THEY WERE ENGAGED. THE ENGINE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE AIR BAG SENSOR ALSO CAUSED THE AIR BAG WARNING LIGHT INDICATOR TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE AND AIR BAG SENSORS WERE REPLACED. THE ENGINE FAILURE CONTINUED TO OCCUR AFTER THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FIFTEEN TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ONLY OFFERED HER A FREE OIL CHANGE FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.