2012 GMC Terrain Complaint Log

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ED KOEHN CHEVROLET (616-866-9511, LOCATED AT 4650 14 MILE RD NE # M-57, ROCKFORD, MI 49341) WHERE IT WAS DIAGNOSED THAT THE WIPER MOTOR AND TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE CALLED BACK BY A REPRESENTATIVE. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

WHILE DRIVING IN THE RAIN IN ATLANTA OUT OF TOWN OUR WINDSHIELD WIPER BLADES STOPPED WORKING. I AM REFERRING TO OUR FRONT WINDSHIELD WIPER BLADES STOPPED WORKING IN A STORM WHILE WE WERE OUT OF TOWN. WE BOUGHT RAINX AND MADE IT HOME SAFELY, THANK GOD. WE TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY CHARGED ME TO REPLACE THE WIPER MOTOR .

ENGINE BLEW IN VEHICLE DUE TO EXCESSIVE OIL CONSUMPTION FROM PISTON RING DAMAGE. CAR HAD ONLY 95K MILES. VEHICLE WAS BEING DRIVEN AT 20 MPH, BUCKED AND TURNED OFF COMPLETELY. WE NOTIFIED GM DEALERSHIP AT EVERY OIL CHANGE OF EXCESSIVE CONSUMPTION. WE PUT IN A QUART OF OIL EVERY 1000 MILES .A CONSUMPTION TEST WAS NEVER RECOMMENDED . WE THEN COULD NOT DO ONE AS THE ENGINE BLEW. ALSO DAMAGED EXHAUST MANIFOLD , O2 SENSORS AND CAT CONVERTER . WE HAVE ALSO REPLACED THE MANIFOLD AND SENSORS AND HAVE THE CAT CONVERTER REPAIR THIS WEEK. ALL TOLD OVER 5000$ IN DAMAGES THAT WE HAVE PAID OUT OF POCKET. THERE WAS NO RECALL FOR THE PISTON RINGS. SOME VEHICLES HAVE SINCE BEEN ISSUED A LETTER INDICATING THAT EMISSIONS ISSUES DUE TO EXCESSIVE OIL CONSUMPTION WOULD BE REPAIRED AT NO COST. OUR CAR APPARENTLY DID NOT MEET THAT CRITERIA . A LAWSUIT AGAINST GM HAS BEEN LITIGATED AND WON FOR THE EXCESSIVE CONSUMPTION . WE ARE PART OF THE CLASS ACTION HOWEVER HAVE ALREADY BEEN DENIED ONCE FOR UNKNOWN REASON. WE RESUBMITTED 3 MONTHS AGO AND HAVE HEARD NOTHING. IT IS CRIMINAL THAT THESE VEHICLES HAVE NOT BEEN COMPLETELY RECALLED .

TIME CHANGING ACTUATORS.

THE VEHICLE HAS EXCESSIVE OIL CONSUMPTION. I HAVE TO KEEP ADDING MOTOR OIL A COUPLE WEEKS AFTER DOING OIL CHANGE.

MY CAR OIL CONSUMPTION IS EXCESSIVE. I HAVE REPETITIVE CODES: P0089, P0300, P0366, P228D, P0014 AND THE CHECK ENGINE LIGHT BEING ON. CAR IS JERKING BACK AND FORTH WHEN AT A STOP LIGHT. TAPPING NOISE MADE ALSO. EVERY 1000-1500 MY CAR IS ALWAYS NEEDING OIL (AT LEAST 2 QUARTS) AND I ALSO HAVE TO PUT MORE THAN THE USUAL AMOUNT OF GAS IN IT THEN WHEN I FIRST PURCHASED.

FRONT SEAT BELTS WON"T RETRACT AND GET CAUGHT IN DOOR WHEN CLOSED AND THE PLASTIC COVER ON THE SEAT BREAKS AND THEN IT WILL NOT LATCH. THIS CAUSES THE SEAT BELT TO BE INOPERABLE. IT THEN CANNOT RESTRAIN THE OCCUPANT THUS IT CAUSES A SAFETY CONCERN AS WELL AS VIOLATION IN NOT WEARING A SEAT BELT.

SEAT RE-TRACTORS DON'T RETRACT AND SEAT BELT GETS CAUGHT IN DOOR WHEN CLOSED. DOOR CRACKS PLASTIC COVER ON SEAT BELT COVER WHICH LEAVES A SHARP EDGE THAT CUTS YOUR FINGERS WHEN YOU TRY TO BUCKLE YOUR SEAT BELT.

MY SERVICE BAG LIGHT CAME ON ABOUT 1 MONTH AGO. WHEN I TOOK IT TO THE DEALER TO CHECK IT OUT. THEY SAID MY YEAR IS NOT IN THE RECALL LIST. THEY ALSO SAID NONE OF THE AIR BAGS WILL WORK UNTIL IT GETS FIXED. I AM LIVING ON A LIMITED INCOME AND CANNOT AFFORD TO FIX THE AIR BAGS. EVERY YEAR BEFORE AND AFTER OF GMC TERRAIN HAVE BEEN RECALLED. I DON'T UNDERSTAND WHY MY 2012 HAS NOT BEEN RECALLED. WITH THIS BEING A MANUFACTURED PROBLEM I BELIEVE GMC SHOULD PAY TO FIX THE AIR BAGS. I AM AFRAID TO TAKE MY GRANDCHILDREN WITH ME TO THE STORE.

THE TRUCK BURNS OIL INCREDIBLY FAST. DUE TO THIS ONGOING ISSUE, IT CAUSED THE TIMING CHAIN TO BREAK AND WE HAD TO SPEND NEARLY $800 FOR ENGINE REPAIRS. EVEN AFTER HAVING IT IN THE SHOP NUMEROUS TIMES FOR THE SAME ISSUE, THE TRUCK STILL EATS THROUGH OIL INCREDIBLY FAST AND IT SEEMS TO ONLY BE GETTING WORSE. I RECEIVED A LETTER IN THE MAIL SAYING THAT THERE WAS A RECALL REGARDING THIS BUT THAT THEY WOULD SEND ME INFO THROUGH THE MAIL ON HOW TO GO ABOUT FIXING THIS ISSUE, BUT I NEVER RECEIVED ANYTHING ELSE ABOUT THE RECALL.

MASSIVE OIL CONSUMPTION!! Ever si Fr the purchase of the vehicle there has been massive oil consumption leak. Taken back to the dealer for service to take care of the problem, they claim they don’t see a problem! This car has been oil leaking and also draining oil somewhere to the engine causing also power rain engine issues and also contact oil light on. Reported to GMC as well and corporate, no response! This vehicle has cut off and lost power because of oil consumption on highway with my children in the car! I have been emailing with no avail! This matter needs to be rectified immediately! It is a death trap!

FRONT WINDSHIELD WIPERS IMMEDIATELY STOPPED OPERATION WHILE IN USE ON FEBRUARY 20, 2019. I TOOK THE CAR ON FEBRUARY 21, 2019 TO OUR LOCAL MECHANIC'S SHOP WHICH RECOMMENDED TOTAL REPLACEMENT OF THE WIPER TRANSMISSION ASSEMBLY EVEN THOUGH ONLY A BUSHING WAS DAMAGED. I AGREED AND HAD THE WIPER TRANSMISSION REPLACED. I ATTACH A COPY OF THAT INVOICE. TOTAL PAID WAS $376.75

STABILITRAK FLASH'S AND EVERYTHING ELECTRIC IN THE VEHICLE STARTS FLICKERING

EMISSION CONTROL HAS WENT OUT TWICE WITHIN 3 MONTHS OF BEING FIXED. CAM SHAFT BOTH SIDES HAD TO BE REPLACED. 4 TIMES WITH 6 MONTHS THE FUEL LIGHT HAS CAME ON STATING THE CAP NEEDS REPAIRED, EVEN THOUGH IT WAS REPLACED. ALTERNATOR, BATTERY HAS BEEN REPLACED OCTOBER 2019, WHILE IN ANOTHER SATE. ENGINE LIGHT HAS BEEN ON SINCE I PURCHASED IT IN FEB. 2019. ELECTRICAL SHORTAGE BECAUSE OF PREVIOUS RIGHT SIDE DAMAGE. THROTTLE HAS WENT OUT, WHILE DRIVING 65 ON HIGHWAYS. STABILITY CONTROL STOPPED WORKING. CRANKSHAFT WAS REPLACED. EXHAUST LEAK. BODY CONTROL SHORT, JERKING WHILE DRIVING, TIMING WARNING

WHILE DRIVING IN THE RAIN THE WIPERS BROKE TWICE. THE BUSHINGS BREAK. I ALMOST GOT HIT BY A SEMI TRUCK..

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT RAIN ENTERED THE VEHICLE AND SOAKED THE DRIVER AND PASSENGER SIDE FLOOR. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA 90703), BUT THEY WERE UNABLE TO DIAGNOSE WHERE THE RAIN WAS ENTERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,644. *TT*JB

I'VE HAD THIS VEHICLE FOR 3+ YEARS AND RIGHT FROM THE BEGINNING EVERYTIME I CHANGED THE OIL WAS TOLD IT WAS LOW AND ASKED WHERE IT WAS GOING. MY MECHANIC TOLD ME IT WAS A CRANKSHAFT SENSOR CODE AND JUST CHANGE THE OIL AND SO I DID AND THE CHECK ENGINE LIGHT WOULD GO OFF . THEN ONE DAY 800 MILES BEFORE I'M DUE TO CHANGE THE OIL IT STARTS JERKING WHILE STOPPED AND CHECK ENGINE LIGHT CAME ON DISPLAY STATED ENGINE POWER REDUCED THEN IT KEPT STALLING OUT THEN WHEN I SAW AN AUTOZONE STORE THEY CHECKED THE CODE WHICH WAS THE CAMSHAFT SENSOR AGAIN LIMPED HOME AND DID NOTHING LATER WHEN I STARTED THE VEHICLE TO GO TO WORK IT MADE AN AWFUL CLANGING NOISE AND SHUT IT OFF IMMEDIATELY HAD IT TOWED TO THE DEALERSHIP WHERE THEY SAID IT BLEW A REAR SEAL AND WOULD NEED AN 8400 DOLLAR NEW ENGINE THE SPECIAL WARRANTY COVERAGE IS WELL KNOWN BY THE DEALERSHIPS AND TO GM SO WHY WAS THE CONSUMER NOT BEEN NOTIFIED THAT THIS COULD BE A PROBLEM IF I WAS TOLD ABOUT THIS I WOULD NOT HAVE BOUGHT THIS VEHICLE AND I GUESS THAT'S WHAT THEY WANTED A SALE.NOW I HAVE A VEHICLE THAT I STILL HAVE MONTHLY PAYMENTS AND THEY WANT TO CHARGE ME FOR A NEW ENGINE ON TOP OF IT LUDRICAS I SAY

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING, AN ABNORMAL NOISE WAS HEARD BETWEEN THE ENGINE AND TRANSMISSION. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

REAR MAIN SEAL BLOWN DUE TO CONDENSATION FREEZING IN SUCH COLD TEMPERATURES. THIS HAPPENED ON MY 10 MINUTE DRIVE HOME FROM WORK. ENGINE WAS SHUT OFF AND HASN'T BEEN RESTARTED. MECHANIC STATED THERE WERE AT LEAST 4 OTHER VEHICLES THIS WEEK WITH THE SAME ISSUE, WITHIN TWO SHOPS. A RECALL ON CERTAIN VEHICLES WAS ISSUED, BUT NOT MINE. I WOULD LIKE THIS TO AT LEAST BE INVESTIGATED TO POSSIBLY EXPAND THIS RECALL. CAR WILL NOT GET FIXED UNTIL AT LEAST TUESDAY, AS THEY ARE SHORT ON THE BOLT KIT DUE TO HIGH DEMAND. THANK YOU.

HIGH OIL CONSUMPTION. NO LEAKS UNDER CAR. I'VE TO ADD 3 QUARTER OF OIL EVERY WEEK.

VEHICLE WAS JERKING AT A RED LIGHT WITH FOOT FIRMLY ON THE BRAKE. THIS HAPPENED AT THE BASE OF A HILL ON A CITY STREET. I WASN'T SURE IF THE CAR WOULD LURCH INTO ONCOMING TRAFFIC. AS IT STARTED DRIVING AGAIN, IT BEGAN TO MAKE A RATTLING AND KNOCKING NOISE. CAR THEN DROPPED A HUGE AMOUNT OF OIL ON CONCRETE. IT LOST POWER IN LOWER SPEED. LUCKILY I WAS ABLE TO LIMP HOME WITH THE CAR. HAD TO HAVE IT TOWED TO DEALERSHIP AS IT WASN'T DRIVABLE.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE CONTACT CALLED DONDELINGER CHEVROLET BUICK GMC CADILLAC AT 877-211-6240 (LOCATED AT 2310 PAUL BUNYAN DR NW, BEMIDJI, MN 56601) AND WAS INFORMED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

THE WIPERS STOPPED FUNCTIONING WHILE DRIVING. WIPERS SWEPT TO THE LEFT (DRIVERS SIDE) AND BROKE FREE FROM THE LINKAGE ALLOWING THE DRIVER WIPER TO HANG OFF OF THE WINDSHIELD. THE WIPERS CAN BE MANUALLY MOVED BACK TO A RESTING POSITION, BUT WILL NOT MOVE ON THEIR OWN.

REAR MAIN SEAL LEAK, PVC VALVE FREEZES FROM WATER CONDENSATION AND LOW TEMPERATURES: CAUSING CRANK CASE GASES TO BECOME HIGHLY PRESSURIZED AND BLOW OUT THE REAR MAIN SEAL OF THE ENGINE CAUSING A MASSIVE OIL LEAK ON THE ROAD TO THE REAR TIRES POSSIBLY CAUSING LOSS OF CONTROL TO THE REAR WHEELS CAUSING THE POSSIBILITY OF A FATAL LOSS OF CONTROL VEHICLE ACCIDENT. OTHER POSSIBILITIES OIL COATING ENTIRE UNDERCARRIAGE OF VEHICLE CAUSING A VEHICLE FIRE, CATISTROPHIC ENGINE DAMAGE CAUSING LOSS OF CONTROL, ENVIROMENTAL IMPACT 5 QUARTS OF OIL ON THE HIGHWAY.

THE DASH HAS CRACKED ABOVE THE INSTRUMENT PANEL AND BY THE AIR BAG. UNSURE WHEN IT ACCORDED. NOTICED IT WAS MAKING A SOUND AND IN 2 WEEKS HAS GOTTEN MUCH WORSE

THIS ENGINE BURNS THROUGH OIL AT AN ACCELERATED RATE. MY CAR HAS 48,000 MILES ON IT AND THE ENGINE IS ALMOST DEAD. THE CAR STALLS OR SHUTS OFF WHEN STOPPED AT A RED LIGHT, STOP SIGN ETC.

VEHICLE WAS OBVIOUSLY BURNING EXCESSIVE OIL. TOOK IT TO A GM DEALERSHIP AND WAS TOLD IT WAS A NON ISSUE. NOW THE VEHICLE IS PAST THE GM MAX MILEAGE FOR THEIR RECALL (THEY WON'T TAKE RESPONSIBILITY)!AND HAS DEVELOPED A WHITE WHITE FROTHY RESIDUE ON OIL CAP, DIP STICK. (PISTON RINGS AND/OR GASKET FAILURE). WILL NEVER BUY A GM PRODUCT AGAIN!

EXPLODING SUNROOF.:DRIVING DOWN THE FREEWAY AND THE SUNROOF JUST BROKE OUT WITH A BIG HOLE IN IT.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE STEERING WHEEL COVER SUDDENLY LOOSENED AND SEPARATED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO PHILLIPS BUICK (HWY 441-27, FRUITLAND PARK, FL) WHO INDICATED THAT THE METAL RING USED TO SECURE THE COVER WAS LOOSE AND THE ENTIRE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,600.

TO WHOM IT MAY CONCERN: PLEASE NOTE THAT I HAVE OBSERVED MY VEHICLE A PROFOUND AMOUNT OF WATER ENTERING THE VEHICLE SOMEWHERE WITHIN, AT, OR IN VICINITY OF THE FRONT PASSENGER SIDE OF THE VEHICLE AND DRIVER'S SIDE (FRONT). THIS OCCURS DURING RAIN-FALL. MY VEHICLE BEGAN DISPLAYING AN ODOR AND SHOWING WHITE-YELLOWISH COLORED MATTER IN THE CARPET AREA. THE WATER IS NOW DEVELOPED INTO A PUDDLE ON THE PASSENGER - SIDE AND CARPET SOAKED ON THE DRIVER'S SIDE (THE LOST OF FOOTING ON THE DRIVER'S SIDE, MAKES IT SOMETIMES DIFFICULT WHEN DRIVING, AND SHIFTING MY FOOT FROM THE ACCELERATOR TO (AND) BRAKING (TO STEER, AND PERFORMING TURNING MANEUVERS). I HAVE RESEARCHED AND NOTED SEVERAL CONSUMER CHAT PAGES, IN WHICH CONSUMERS HAVE DISCUSSIONS EXPERIENCING THE PROBLEM OF WATER LEAKING INTO THEIR GMC TERRAIN, AND OTHER GMC VEHICLES.

2012 GMC TERRAIN MAKES A CLICKING NOISE WHEN PRESSING ACCELERATION PEDAL. I HABE CHANGED OIL, PLUGS AND BELTS BUT STILL CAN'T FIND SOURCE OF TAPPING. ALSO MY TIRES ARE NEW, LESS THEN A YEAR AND CONSTANTLY SHOW LOW PRESSURE. I HAVE CHECKED FOR NAILS BUT NONE FOUND.

SEAT BELT RETRACTORS FAIL TO RETRACT AND BELT CLIP GETS STUCK IN CLOSED DOOR. DEALER FIXED ONCE BUT REFUSES TO FIX AT THEIR COST. I BELIEVE THIS IS A SERIOUS GM DEFECT AND A SAFETY HAZARD BECAUSE A HALF OPEN JAMMED DOOR WILL NOT OPEN.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 55 MPH, THE CONTACT STRUCK A DEER. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT STATED THAT THE IMPACT WAS ON THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT STATED THAT THERE WAS AN ODOR FROM THE AIR BAG PROPELLANT EVEN THOUGH THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE SEAT BELT OPERATED AS INTENDED; HOWEVER, THE SEAT BELT SEIZED IN POSITION AND WOULD NOT RETRACT EVEN AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT HAD NOT BEEN DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

THE CAR IS A 2012 GMC TERRAIN 2.4 LITER ECO TECH- I FOUND WHERE GMC PUT THIS ISSUE AS A RECALL IN 2015 FOR 7 YEARS OR 120,000 MILES TO BE FIXED FOR FREE- I BOUGHT MY CAR FROM FRANK'S GMC/CHEVORLET IN KOSCIUSKO, MS IN NOVEMBER 2017 WITH 111,000 MILES ON IT- THE ISSUE WAS NOT MENTIONED AND I HAVE THE CARFAX ON THE VEHICLE WHICH MENTION ALL THE SERVICE DATES AND NONE OF WHICH ARE RELATED TO THIS RECALL- ALSO I NEVER RECIEVED ANY INFORMATION BY MAIL ABOUT THIS RECALL AND HAD TO DO SOME DIGGING TO FIND OUT THAT IT'S NOT JUST ME WITH THE PROBLEM BUT SO MANY OTHERS! I WENT TO FRANK'S GMC WHERE I PURCHASED THE CAR AND THEY ARE SUPPOSED TO GIVE ME A CALL BACK ABOUT THIS PROBLEM BUT THE GUY I TALKED TO HAD NO IDEA WHAT I WAS EVEN TALKING ABOUT YET! 3 DAYS LATE THEY WONT EVEN ANSWER MY CALLS AND WHEN I WENT INTO THE OFFICE SAID THEY WOULD HAVE TO GET A NUMBER TO CALL ME BACK AGAIN WHICH HAS NOT HAPPENED YET! WE HAVE PRICED A NEW MOTOR AND TO GET IT PUT IN- PRICE OF MOTOR- $3,200 PRICE TO PUT IT IN- $1,000 WARRANTY- 3 YEAR WITH UNLIMITED MILEAGE- OR THE PARTS THAT HAVE TO BE CHANGED OUT ARE IN LINK BELOW IF THE MOTOR WASNT REPLACED: HTTPS://GM.OEMDTC.COM/7458/SPECIAL-COVERAGE-ADJUSTMENT-EXCESSIVE-ENGINE-OIL-CONSUMPTION-2012-CHEVROLET-EQUINOX-GMC-TERRAIN ***THAT'S NOT INCLUDING THE TIMING CHAIN WHICH IS WHAT THE PROBLEM HAS CAUSED DUE TO OIL CONSUMPTION FROM FAULTY PISTON RINGS NOT SEATING CORRECTLY, I BURN OIL AND LOOSE OIL PRESSURE RESULTING IN A FAILURE IN THE TIMING CHAIN SYSTEM DUE TO THE TENSIONER WORKING OFF OF OIL PRESSURE!*** I HAVE ALSO FOUND THAT THERE IS A CLASS ACTION LAW SUIT GOING ON ABOUT THIS SAME ISSUE AT THIS TIME- PLEASE CLICK THE LINK BELOW FOR MORE INFORMATION REGARDING THIS: HTTPS://WWW.CLASSACTION.ORG/BLOG/CHEVY-EQUINOX-CLASS-ACTION-UPDATE-SETTLEMENT-TALKS-UNDERWAY.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT PURCHASED THE VEHICLE USED. BOTH THE DEALER AND THE MANUFACTURER DID NOT INFORM THE CONTACT THAT THERE WAS A SPECIAL RECALL ON THE VEHICLE REGARDING EXCESSIVE OIL CONSUMPTION CAUSED BY AN OIL RING MALFUNCTION. THE MALFUNCTION CAUSED THE ENGINE TO SEIZE. THE VEHICLE WAS TAKEN TO CARBONE BUICK GMC OF UTICA (5700 HOATIO ST, UTICA, NY 13502, (888) 471-8416) WHO STATED THAT THE VEHICLE HAD 2,000 MILES OVER THE 100,000 MILE LIMIT TO BE COVERED UNDER THE SPECIAL RECALL. THE DEALER, AFTER CHECKING WITH THE MANUFACTURER, OFFERED TO PAY FOR ONE THIRD OF THE COST TO REPLACE THE ENGINE. THE REPAIR WOULD COST $4,000. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE CONTACT WAS REFERRED BY HIS STATE'S ATTORNEY GENERAL'S OFFICE TO NHTSA. THE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE DRAINING HOSE FROM THE SUN ROOF LEAKED WATER INTO THE VEHICLE. AS A RESULT, THERE WAS A BUILD UP OF WATER THAT CAUSED A FOUL ODOR AND MOLD. THE VEHICLE WAS TAKEN TO MATAGA BUICK GMC CADILLAC (LOCATED AT 3261 AUTO CENTER DR, STOCKTON, CA 95212, (209) 951-2600) AND THEY UNCLOGGED THE HOSE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4853270190. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESTARTED, BUT STALLED AGAIN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ADVANTAGE CHEVROLET OF BOLINGBROOK (LOCATED AT 115 S WEST FRONTAGE RD, BOLINGBROOK, IL 60440, (630) 243-4460) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

ON 11/13/2018 ON A HIGHWAY IN HEAVY RAIN THE WINDSHIELD WIPERS JUST STOPPED. INVESTIGATION REVEALED A FAILURE OF THE WINDSHIELD WIPER TRANSMISSION LINKAGE WHICH I DISCOVERED TO BE A COMMON PROBLEM. THIS IS BEING REPAIRED AT THE DEALERSHIP TODAY 11/15/2018. FORTUNATELY THERE WERE NO INJURIES OR COLLISION AS MY TRIP WAS NEARLY COMPLETE AND TRAFFIC WAS LOW. THIS IS BEING REPAIRED AND ALL DOCUMENTS WILL BE RETAINED AND AVAILABLE ON REQUEST

WHEN I COME COMPLETE STOP OR WAITING FOR THE LIGHT TO CHANGE. THE TRUCK SHAKES OR ACT IT WANTS CUT ONLY WITH ECO BUTTON IS PUSH ON. THIS DOES NOT HAPPEN WHILE DRIVING ONLY WHEN I COME YOUR COMPLETE STOP. IF THE IS CUT OFF DO NOT HAVE PROBLEM RUNS FINE. DEALER WAS IN FORM HE SAID NOTHING THEY CAN UNTIL THE ENGINE LIGHT COMES ON..

WHEN I HAVE MY ECO LIGHT AT STOPPING OR SITTING IT WILL CAUSE THE VEHICLE TO SHAKE OR LIKE IT STALL OR WANTS TO CUT OFF CUT OFF. WHEN THE ECO IS TURNED I DON'T HAVE THAT PROBLEM. THE ENGINE IS NOTOWN WHAT IS THIS PROBLEM? THIS HAPPENS ON STREET NOT THE HIGHWAY ON WHEN SITTING AT A STOP.

WHILE ON THE HIGHWAY AND WHILE IT WAS RAINING OUTSIDE THE WINDSHIELD WIPERS STOPPED WORKING. THE WIPERS NO LONGER WORK ON THE VEHICLE AND THE CAR CANNOT BE DRIVEN IN THE RAIN. MY WIFE WAS ABLE TO PULL THE CAR OVER SAFELY. WINDSHIELD WIPERS WILL NOT WORK AFTER RESTARTING THE CAR.

I ALSO HAVE A 2012 GMC TERRAIN THAT HAS AN OIL CONSUMPTION ISSUE THAT HAS CAUSED COMPLETE ENGINE FAILURE. APPROXIMATELY 2.5 WEEKS AGO THE CAR WOULDNT START. ENGINE WOULD TURN OVER BUT NOT START. I THOUGHT THAT IT MIGHT BE THE FUEL PUMP. HAD IT TOWED TO MY MECHANIC SINCE IT HAS 87K MILES AND OUT OF WARRANTY. SO I WENT TO CHECK THE STATUS OF THE CAR AND THE FIRST THING I WAS TOLD WAS THERE WAS NO OIL WHEN THEY CHECKED IT. THEY ADDED 4 QUARTS BEFORE TRYING TO DIAGNOSE THE PROBLEM. MIND YOU THE OIL WAS CHANGED 3K MILES AGO AND OIL LIFE MONITOR SAID IT HAD 54% LIFE LEFT. THEY RAN THE CAR FOR CODES AND THE ONLY CODE THAT CAME UP WAS FOR THE TIRE PRESSURE SYSTEM, ALSO AN ISSUE WITH THE TERRAIN. NO ISSUE WAS FOUND WITH FUEL PUMP OR SENSORS. SPARK PLUGS WERE REPLACED DUE TO THEM BEING ALL FOULED UP. THAT DIDNT FIX THE ISSUE SO IT WAS DETERMINED THAT IT MUST BE THE TIMING CHAIN JUMPED. AT THAT POINT I HAD IT TOWED AGAIN TO THE DEALERSHIP I PURCHASE IT FROM. I WAS TOLD IT WOULD BE 125.00 TO RUN A DIAGNOSTIC. FINE. SO I GET A CALL THE NEXT DAY THAT IT WAS INDEED THE TIMING CHAIN. I ASKED THE SERVICE GUY WHAT WOULD CAUSE THIS AND I WAS TOLD POOR LUBRICATION OR LOW OIL PRESSURE. THATS WHEN I STARTED TO EXPLAIN THAT THE FIRST SHOP HAD TO PUT 4QTS OF OIL IN BC IT WAS BONE DRY. I ASKED ABOUT THE VIN SPECIFIC LETTER I RECEIVED LAST YEAR,2017, ABOUT THE OIL CONSUMPTION ISSUE AND ISNT THAT WHY THERE WAS NO OIL AND HENCE CAUSING THE TIMING BELT TO JUMP. HE ANSWERED "NO". THEN TOLD THAT UPON FURTHER INSPECTION, THE VALVES WERE BENT SO WE WERE NOW LOOKING AT 3500 TO FIX OR 6K TO REPLACE THE ENGINE WITH ANOTHER PROBLEMED ENGINE. SO THAT IS WHEN I CONTACTED THE TOLL FREE CUSTOMER SERVICE LINE ABOUT THE SITUATION. THEY TOLD ME TO GO BACK TO DEALERSHIP AND SPEAK TO THE CUSTOMER EXPERIENCE MANAGER.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 50 MPH DURING A THUNDERSTORM AND HAIL, THE WINDSHIELD WIPER MOTOR FAILED. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE WINDSHIELD WIPERS WERE COMPLETELY INOPERATIVE. THE CONTACT WAITED FOR THE STORM TO STOP AND THEN DROVE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TEMPORARILY REPAIRED UNTIL THE WIPER MOTOR WAS OFFICIALLY REPLACED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TURNED WIPERS ON TO THE LOW SETTING. THE WIPER BLADE ARMS MOVED TO THE UP POSITION AND STOPPED. I TURN THE SWITCH TO OFF, WAITED A FEW SECONDS AND TURNED THEM BACK ON. WIPERS BLADE ARMS DID NOT MOVE, BUT I COULD HEAR THE MOTOR RUN LIKE IT WOULD IF I WERE TO TURN THEM ON. IT'S ALMOST LIKE THE ARMS BECAME DISLOCATED FROM THE JOINT THE SHOULD BE CONNECTED TOO! I WAS PARKED IN MY LOT AT WORK, POURING DOWN RAIN. I GOT OUT AND TRIED GIVING THE ARMS A LITTLE PUSH TO MAYBE GET THEM TO MOVE . NOTHING. I WAS ABLE TO MANUALLY MOVE THEM TO DOWN POSITION AND WAITED FOR THE RAIN TO STOP SO I COULD DRIVE HOME. I'VE ALREADY HAD THIS CAR TO THE DEALERSHIP A FEW TIMES AND IS CURRENTLY UNDER THE OIL CONSUMTION RECALL. REPLACED THE TIMING CHAIN, NEW PISTONS AND RINGS.

MY CAR CONSUMES OIL IN BETWEEN OIL CHANGES, CATALYTIC CONVERTER HAS GONE BAD WHICH SHOULD NOT BE HAPPENING IN A 2012, AND REAR PASSENGER DOOR ELECTRICAL FAILURE. THEY HAVE BEEN RECALLED IN OTHER AREAS FOR THE OIL CONSUMPTION AND CATALYTIC CONVERTER BUT NOT FOR MY SPECIFIC VIN NUMBER. GMC NEEDS TO RECALL THE TERRAINS TO FIX THE OIL CONSUMPTION, CATALYTIC CONVERTER ISSUE, AND THE REAR PASSENGER DOORS. THE OIL CONSUMPTION AND CATALYTIC CONVERTER ARE TWO MAJOR ISSUES THAT SHOULD BE FIXED IMMEDIATELY BY GMC SINCE THEY KNOW IT IS AN ISSUE WITH THAT YEAR.

THIS VEHICLE CONTINUES TO RESTART ITSELF AFTER I HAVE EXITED AND LOCKED THE VEHICLE. THEY KEYS ARE NOT IN THE IGNITION, THE KEYS ARE IN MY HAND. PLEASE PUT THIS VEHICLE ON THE RECALL LIST AND MAKE THINGS RIGHT. THIS IS GETTING RIDICULOUS.

I PARKED MY VEHICLE IN THE DRIVEWAY. UPON EXITING THE VEHICLE I USED THE KEY FOB TO LOCK THE VEHICLE, IT BEEPED AND BEGAN TO WALK AWAY. AS I WAS ABOUT 10 STEPS FROM THE VEHICLE, IT BEEPED AGAIN AS IF I HIT THE FOB AND RESTARTED ITSELF. IT LITERALLY RESTARTED ITSELF. THEY KEYS WERE NOT IN THE IGNITION, THEY WERE IN MY HAND. I WAS UNABLE TO UNLOCK THE VEHICLE USING THE KEY FOB AND HAD TO MANUALLY OPEN THE DOOR USING THE ACTUAL KEY IN THE DOOR LOCK. I WAS UNABLE TO TURN THE VEHICLE OFF BY REINSERTING THE KEY IN THE IGNITION. I WIGGLED THE SHIFTER AND THE CAR TURNED OFF. THIS IS THE FOURTH THE CAR HAS BEEN RUNNING WHILE THE KEYS WERE NOT IN THE IGNITION AND IT IS THE SECOND TIME THE VEHICLE RESTARTED ITSELF WITHOUT THE KEY BEING IN THE IGNITION. THIS IS CLEARLY A MANUFACTURING ISSUE. WHAT ARE YOU WAITING FOR TO ADD THIS VEHICLE TO THE RECALL LIST? PROPERTY DAMAGE AND PERSONAL INJURY WILL EVENTUALLY OCCUR AND THEN I WILL SUE GMC FOR DAMAGES. I AM OFFICIALLY PUTTING GMC ON NOTICE. PLEASE RECALL THIS VEHICLE AND FIX THIS ISSUE.

I PARKED, TURNED THE VEHICLE OFF AND EXITED THE VEHICLE. THE VEHICLE WAS PARKED FOR APPROXIMATELY AN HOUR AND A HALF BEFORE I RE-ENTERED THE VEHICLE TO RETRIEVE SOME ITEMS FROM THE PASSENGER SIDE. AS I CLOSED THE DOOR AND USED THE KEY FOB TO LOCK THE VEHICLE, IT RESTARTED ITSELF. THIS HAS HAPPENED MULTIPLE TIMES AND THE DEALERSHIP TELLS ME THAT IT IS NOT THEIR ISSUE AND THAT IT IS A MANUFACTURING ISSUE. PLEASE ADD THIS PARTICULAR VEHICLE TO THE RECALL CALL LIST FOR THIS ISSUE PRIOR TO PERSONAL INJURY OR DAMAGES OCCURRING.

WHILE DRIVING TO WORK THIS MORNING IN THE POURING RAIN THE WIPERS JUST STOPPED. NO ISSUE OR WARNINGS PRIOR TO NOT WORKING ANYMORE. YOU CAN HEAR THE MOTOR TRYING TO MOVE THE WIPERS BUT THE WIPERS JUST SIT THERE.

I PUT THE VEHICLE IN PARK, TURNED THE IGNITION OFF, REMOVED THE KEY FROM THE IGNITION AND EXITED THE VEHICLE. I GOT SOME ITEMS FROM MY TRUNK AND WENT ABOUT MY BUSINESS. I RETURNED TO MY VEHICLE A FEW MINUTES LATER ONLY TO NOTICE THE LIGHTS WERE ON AND IT WAS RUNNING. I WAS UNABLE TO UNLOCK THE VEHICLE USING THE KEY FOB AND HAD TO MANUALLY UNLOCK THE DOOR. I PUT THE KEY IN THE IGNITION TO TURN THE VEHICLE OFF AGAIN AND IT WOULD NOT TURN OFF. I WIGGLED THE GEAR SHIFT AND IT FINALLY TURNED OFF. THIS IS THE THIRD TIME THIS HAS HAPPENED. PLEASE ADD MY VEHICLE TO THE RECALL LIST BEFORE SOMEONE GETS INJURED OR BEFORE THERE IS PROPERTY DAMAGE.