2015 GMC Yukon Complaint Log

2015 GMC YUKON - REPLACED THE BAD CONDENSER! VERY COSTLY, PART WAS ON BACKORDER FOR 2 MONTHS SO OBVIOUSLY THERE ARE A LARGE AMOUNT OF OTHERS HAVING THE SAME ISSUES. THIS IS CONSIDERED SAFETY ISSUES DUE TO THE HEAT IN THE SOUTH AND WE PAID $65,000 FOR A VEHICLE WHICH 2 YEARS LATER NOW HAS A BAD CONDENSER - AN ADDITIONAL $1,000. I'M DONE WITH GMC. I FEEL LIKE WE HAVE BEEN TREATED POORLY AND THIS PART SHOULD BE RECALLED IMMEDIATELY. YOU ARE A BILLION DOLLAR INDUSTRY, IF YOU WANT TO KEEP PEOPLE COMING BACK YOU MAKE IT RIGHT WITH YOUR CUSTOMERS. I WANT TO BE REIMBURSED FOR MY ENTIRE BILL I'M ABOUT TO PAY. I AM SO DISAPPOINTED, I HAVE ALWAYS ALWAYS BEEN A GMC/CHEVROLET PERSON BUT THIS HAS TRULY MADE ME SICK TO KNOW THAT MY FAMILY FORKED OUT $1,000 FOR YOUR MISTAKE! COME ON IT'S A $65,000 VEHICLE...VERY VERY VERY ANGRY. PLEASE FEEL FREE TO CONTACT ME REGARDING OUR BILL AND HOW YOU WILL ATTEMPT TO PROVIDE AMAZING CUSTOMER SERVICE TO MAKE THIS RIGHT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WATER/CONDENSATION IN HEADLAMP, NO INDICATION OF CRACKS, TURN SIGNAL AND PORTION OF HEADLIGHT IS NOW MALFUNCTIONING. THIS IS A CONSTANT PROBLEM.

PASSENGERS SIDE BRAKE LIGHT WAS ONLY INTERMITTENTLY UNTIL IT QUIT ALL TOGETHER THEN THE DRIVERS SIDE DID THE SAME THING. I CALLED THE LOCAL DEALER ABOUT IT LAST YEAR AND THEY STATED THEY WERE NOT UNDER WARRANTY AND THE COST TO REPLACE THEM WAS OVER $800 EACH.

AIR CONDITIONER CONDENSER WENT OUT AND IT COST $944.00 ON A VEHICLE THAT IS ONLY 3 YEARS OLD AND HAS ONLY 65000 MILES ON IT.

DEFECTIVE TAIL LIGHTS AND HEADLIGHTS.

THE AIR CONDITIONER CONDENSER FAILED. THE PART IS ON BACKORDER AND I HAVE NO AIR CONDITIONING FOR AN UNDETERMINED AMOUNT OF TIME. NO ETA ON THE PART AND THEY WILL REPLACE THE PART WITH THE SAME FAULTY MODEL. NO LOANER CAR, NO AIRCONDITIONING.

AC QUIT WORKING & DEALER SAID IT'S A BAD CONDENSER, WHICH PART IS UNAVAILABLE DUE TO NATIONAL BACK ORDER. CAN'T TELL ME WHEN THEY CAN GET PART TO FIX. OBVIOUSLY THIS IS A MAJOR DEFECT ON GM BEHALF & THEY'RE DOING NOTHING ABOUT IT. NOT EVEN A RECALL!

THE BRAKE LIGHTS ON 2015 AND NEWER GMC YUKON, YUKON XL, DENALI, DENALI XL VEHICLES FAIL DUE TO POOR QUALITY CIRCUIT METAL/DESIGN OF BOARD ALLOWING TOO NARROW A CONNECTION FOR METAL USED. THE RESULT IS A CRACK IN THE CIRCUITS METAL WHICH, DEPENDING ON CONDITIONS, BREAKS THE CIRCUIT AND THE TAIL LIGHTS FAIL TO WORK. SPECIFICALLY BRAKE LIGHTS FAIL FIRST PUTTING THE DRIVER OF THE VEHICLE IN AN SERIOUS SAFETY SITUATION WITH NO INDICATION THAT THE FAILURE HAS HAPPENED. IN ADDITION, THE SAFETY OF DRIVERS BEHIND A GM VEHICLE EXHIBITING THIS PROBLEM ARE AT SERIOUS RISK AS THEY MAY NOT REALIZE THE VEHICLE IS COMING TO A STOP. GMC IS REFUSING TO COVER THE ISSUE AND REQUIRES $800 PER LIGHT AND OPENLY ACKNOWLEDGES THAT THE NEW LIGHT CAN DO THE SAME THING AT ANY GIVEN TIME. I DON'T NORMALLY GO SO FAR WITH AN ISSUE, BUT THIS SEEMS PARTICULARLY DANGEROUS AND WARRANTS A RECALL. WITH THE LACK OF INDICATION OTHER THAN COURTEOUS DRIVERS TELLING YOU THE LIGHTS ARE OUT OR POLICE PULLING YOU OVER TO TELL YOU, THE ISSUES OFTEN START WITHIN WARRANTY PERIOD BUT NO WAY TO KNOW. NUMEROUS REPORTS OF TAIL LIGHT FAILURES WITH NEW VEHICLES INDICATE THAT THE ISSUE IS NOT RELATED TO AGE. AS WITH MY LIGHTS, NO PHYSICAL DAMAGE TO THE LIGHT AT ALL ELIMINATES SOME KIND OF IMPACT OUTSIDE OF NORMAL ROAD BUMPS. HOPEFULLY ACTION CAN BE TAKEN.

AT LESS THAN 3 YEARS OLD BOTH TAILLIGHTS HAVE QUIT. THEY ARE A SEALED ASSEMBLY SO THE WHOLE SIDE NEEDS REPLACED. WE WERE QUOTED $750 EACH. OUR THREE YEAR OLD YUKON HAS NO TAILLIGHTS AND WILL TAKE $1500 TO REPLACE. I'M DISAPPOINTED IN GM TO SAY THE LEAST.

A/C CONDENSER LEAKING

AIR CONDITIONER CONDENSER GAVE OUT IN THE HEAT OF THE SUMMER ON A YUKON DENALI WITH 42,000 MILES. I HAVE HAD NO AIR CONDITIONING IN 90 PLUS DEGREE HEAT

I HAVE A 2015 GMC YUKON WITH CONDENSATION IN THE RIGHT AND LEFT FRONT HEADLIGHT ASSEMBLIES. MY TURN INDICATOR STOPPED WORKING WHICH USUALLY INDICATES A BURNED OUT BULB. I DID NOT NOTICE THE CONDENSATION AND I TOOK MY YUKON TO THE DEALERSHIP FOR WHAT I THOUGHT WAS GOING TO BE A SIMPLE BULB REPLACEMENT. THE HEADLIGHT ASSEMBLIES ARE COMPLETELY SEALED WHICH REQUIRES THE REPLACEMENT OF THE COMPLETE LAMP ASSEMBLY IF A BULB FILAMENT BURNS OUT. THE DEALERSHIP POINTED OUT THE CONDENSATION AND TOLD ME THE BULB MALFUNCTION IS LIKELY CAUSED BY THE CONDENSATION. SINCE MY VISIT TO THE DEALERSHIP YESTERDAY, THE TURN INDICATOR HAS WORKED INTERMITTENTLY. A CALL BACK TO THE DEALERSHIP WITH THE UPDATE AND THE RESPONSE WAS THAT THE CONDENSATION LIKELY CAUSED CORROSION AND STILL NEEDED TO BE REPLACED. THEY ADVISED ME THE OTHER HEADLIGHT AND SIGNAL INDICATOR WERE LIKELY TO MALFUNCTION AS WELL. IT IS OBVIOUSLY AN ONGOING ISSUE SINCE GM ISSUED A TECHNICAL SERVICE BULLETIN AROUND MAY 2014 AND UPDATED IT IN MARCH 2016 TO INCLUDE 2016 AND 2017 MODELS. THE CONDENSATION COVERS THE ENTIRE LENS. THIS IS OBVIOUSLY AN ISSUE AT NIGHT WHEN USING THE HEADLIGHTS. THE HEADLIGHT ASSEMBLY IS NON SERVICEABLE - ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED FOR NON-WORKING BULB AT A HUGE COST $1200/SIDE). GMS TECHNICAL SERVICE BULLETIN NOTES THAT IF CERTAIN CONDITIONS ARE NOTED (SUCH AS IN MY CASE), THE REPLACEMENT OF THE LAMP ASSEMBLY MAY NOT CORRECT THIS CONDITION.

THE AIR CONDITIONER CONDENSER FAILED 1ST WEEK OF JUNE 2017 AND THE PART IS NOT AVAILABLE ANY WHERE IN THE COUNTRY. THE VEHICLE IS DANGEROUS TO DRIVE WHEN IT RAINS BECAUSE THE WINDOWS FOG OVER AND ARE UNABLE TO CLEAR WITH AIR SYSTEM,

THE TAIL LIGHTS STOP WORKING OR THEY FLICKER LIKE THERE'S A LOOSE CONNECTION OR SOMETHING NOT MAKING CONTACT I E SEEN OTHER COMPLAINTS ABOUT THE SAME THING AND GM NOW HAS A NEW IMPROVED TAIL LIGHT BUT THE OLD ONES ALL FAIL ALL STOP WORKING . ON THE BRAKING SYSTEM IT DOESN'T BRAKE WHEN GOING A LOW SPEED WITHOUT GIVING IT GAS I HAVE TO PUMP N PUSH THE BRAKES ALL THE WAY DOWN OR GIVE IT A LIL GAS TO BE ABLE TO STOP OR BRAKE THE LIGHTS FLICKER OR STOP WORKING WHILE DRIVING STOP ALL THE TIME THE DEALER WANTS 1500-2000 TO REPLACE EM THE LIGHTS.. THEY ARE DEFECTIVE AND SHOULD BE RECALLED THEIR BAD WORKMANSHIP SHOULDN'T BE MINE OUR ANYBODY ELSE THAT HAS THIS VEHICLE BURDEN THIS IS NOT A CHEAP VEHICLE I PAID OVER $50,000 USED FOR ABOUT A YEAR.. I NEED YOUR HELP. THE BRAKES NEED TO BE FIXED ALSO BECAUSE AT LOW SPEEDS WITH NO GAS ON THE PEDAL I CAN ROLL INTO SOMETHING HIT SOMETHING OR SOMEONE. *TR

AC IS NOT WORKING. ONLY HOT AIR BLOWS OUT. DEALER IS TELLING US THAT THE COMPRESSOR IS OUT AND IS COMMONLY OUT FOR GM PRODUCTS FROM THIS YEAR. THE PART IS BACK ORDERED WITH NO DATE AVAILABLE THAT IT WILL BE AVAILABLE. APPARENTLY IT IS BEING REDESIGNED. WE HAVE BEEN TOLD IT MAY BE MONTHS. SUMMER HEAT IS COMING AS EARLY AS THIS WEEK. WITH 4 CHILDREN, I FIND IT UNSAFE TO HAVE SUCH A HOT CAR. 17 PEOPLE AT OUR DEALER ALONE ARE WAITING FOR THE SAME PART. PLEASE GET GM TO FIX THE ISSUE.

THE EXTERIOR DOORS ON THE DRIVER SIDE MADE NOISE WHILE IN MOTION AND WE DISCOVERED THE DOOR JAMS HAD BECOME LOOSE OR DETACHED IN SPOTS. THIS IS BOTH DRIVER SIDE DOORS OF A 4-DOOR VEHICLE. WE TOOK IT TO THE DEALER AND THEIR INVOICE IS QUOTED AS FOLLOWS "INSTALL LEFT FR APPLIQUE. REPLACED THE LEFT FRONT AND LEFT REAR APPLIQUE". THE TOTAL COST WAS $164.23. I AM FURIOUS THIS WASN'T UNDER WARRANTY OR A RECALL. THIS IS A 2 YEAR OLD $60,000 VEHICLE AND I'M UPSET WE HAD TO PAY TO REPLACE THESE PARTS. I HAVE CONTACTED GMC WHO NOTED AND RECOMMENDED I CONTACT NHTA, WHICH IS THE PURPOSE OF THIS COMPLAINT. THE DEALER TOLD US THEY HAVE REPLACE MANY OF THESE AND IT'S NOT A RECALL ITEM, BUT IT SHOULD BE. THUS, PLEASE NOTE AND INVESTIGATE THIS FURTHER FOR POSSIBLE RECALL AND REIMBURSEMENT. THANK YOU.

MY A/C STARTED BLOWING HOT AIR A FEW WEEKS AGO. I TOOK IT IN TO MY GMC SERVICE DEPARTMENT, AND THEY ADVISED ME IT WAS THE CONDENSER THAT NEEDS TO BE REPLACED, HOWEVER THAT PART IS ON BACK ORDER INDEFINITELY. I HAVE SINCE SPOKE WITH SEVERAL PEOPLE WITH VEHICLES LIKE MINE WHO HAVE ALSO HAD THIS SAME RESULT WITH THEIR A/C CONDENSER. I WOULD LIKE THIS MATTER REVIEWED AS AN OFFICIAL RECALL.

TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION SUDDENLY FAILED TO WORK, WHICH PREVENTED THE AIR CONDITIONING AND HEAT FROM WORKING. THE DEALER (SUNRISE BUICK GMC CHEVROLET AT COLLIERVILLE, 4605 S HOUSTON LEVEE RD, COLLIERVILLE, TN 38017, (888) 484-2878) INSPECTED THE VEHICLE AND STATED THAT THE CONDENSER FAILED AND THE PART WAS ON A NATIONAL BACKORDER. THE DEALER STATED THAT THE CONDENSER WAS ENGINEERED INCORRECTLY AND SHOOK AND RATTLED, WHICH CAUSED A CRACK THAT SPLIT THE CONDENSER. THE CONTACT STATED THAT THE MANUFACTURER ONLY PROVIDED A WARRANTY EXTENSION FROM 36,000 TO 60,000 MILES, BUT HAD NOT ISSUED A RECALL TO PROVIDE A REMEDY. THE CONTACT CORRESPONDED WITH THE MANUFACTURER BY EMAIL AND PHONE AND WAS INFORMED THAT THEY WOULD PROVIDE A FOLLOW-UP RESPONSE. THE CONTACT HAD BEEN WAITING FOR A RESPONSE FOR MONTHS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

THE A C COMPRESSOR LEAKS ALLOWOWING FREON INTO THE AIR AND THE CAB WERE THE DRIVER AND OCCUPANTS BREATHE IT.

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 60 MPH, THE EXTERIOR DOOR APPLIQUE COVERS RATTLED VIOLENTLY. THE CONTACT WAS INFORMED TO CONTACT THE MANUFACTURER TO REPORT A NON-SAFETY RELATED DEFECT. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,600.

VEHICLE DRIVE TRAIN OPERATES ERRATICALLY IN VARIOUS OPERATING SITUATIONS AND HAS EXTENSIVE VIBRATIONS BETWEEN 25-40MPH; VIBRATIONS ARE WORSE IN CERTAIN GEARS. SIGNIFICANT LUNGEING AND JERKING ON SHIFTING GEARS ON ACCELERATION PARTICULARLY WHEN NOT ACCELERATING INTENSELY. MOST CONCERNING: WHEN DECELERATING AFTER RUNNING AT HIGHWAY SPEEDS AND DOWNSHIFTING (I.E. EXIT RAMPS, HIGHWAY SERVICE/REST AREAS), VEHICLE ACCELERATES (AFTER DOWNSHIFTING) AND REQUIRES EXTENSIVE BRAKE PRESSURE TO SLOW AND CONTROL. TAKEN IN FOR SERVICE 3X AT 3 DIFFERENT GMC DEALERS. TRANSMISSION HAS BEEN REPROGRAMMED 2X. 3RD DEALER PROVIDED GMC TECHNICAL SERVICE BULLETIN "#99-04-20-002I: INFORMATION ON DRIVE TRAIN CLUNK NOISE - (NOV 18, 2014)" AND TOLD IT'S 'NORMAL OPERATION' AND IS DUE TO DRIVETRAIN 'LASH' (AKA GEAR SLOP OR PLAY). PAID $150 TO BE TOLD "CUSTOMER CONCERN NOT DUPLICATED AT THIS TIME". SIMPLY FIND THIS HARD TO BELIEVE AS THE OPERATIONS AS DESCRIBED ARE READILY APPARENT. IN ALL SERIOUSNESS: (1) THE SUDDEN JERKING/SLAMMING OF GEARS ON ACCELERATION HAS BEEN NOTICE BY SEVERAL PASSENGERS NOT JUST MYSELF, (2) THE ACCELERATION ON DOWNSHIFTING IS A HUGE LIABILITY AS THE INCREASED POSSIBILITY OF REAR END COLLISION IS SIGNIFICANT AND (3) NO WAY IS IT 'NORMAL' OPERATION.

COMPONENT AFFECTED: STABILITRAC MODULE CAUSE: A POWER SHORT IN THE ELECTRICAL WIRING HARNESS INSIDE THE STEERING WHEEL COLUMN CAUSED THE STABILITRAC (STABILITY CONTROL) MODULE TO MALFUNCTION. UNSAFE CONDITION: THE STEERING WHEEL WOULD TURN A FULL 180 DEGREES ON ITS OWN AT IDLE/LOW SPEED. AT HIGHER SPEEDS, THE CAR WOULD PULL TO THE LEFT OR RIGHT. THE "SERVICE STABILITRAC" LIGHT WOULD ACTIVATE ON THE DASH AND MESSAGE DISPLAYED "STABILITRAC DISABLED". REMEDY: THE STEERING WHEEL WIRING HARNESS WAS REPAIRED AND THE STABILITRAC MODULE WAS REPLACED BY MY GMC DEALERSHIP IN THE SUMMER OF 2017, THE ISSUE HAS NOT OCCURRED SINCE.

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE TAIL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,510.

2015 GMC YUKON. CONSUMER WRITES IN REGARDS TO BAD TIRE VIBRATION WHEN DRIVING AT CERTAIN SPEEDS. *LD THE CONSUMER STATED THE TIRES ON HIS SUV DO NOT QUALIFY UNDER THE RECALL, BECAUSE OF THE YEAR THEY WERE MANUFACTURED. *JB

THE VEHICLE HAS LEAKED WATER IN THE SEAMS OF THE BACK DRIVER SIDE SINCE THE INITIAL PURCHASE. IT HAS BEEN REPAIRED NINE TIMES BY TWO DIFFERENT DEALERSHIPS AND IT STILL LEAKS. THE VEHICLE NOW CONTAINS A HIGH MOISTURE READING AND WAS TESTED BY A MOLD SPECIALIST AND DETERMINED TO HAVE MOLD. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP.

STEERING WHEEL POPS WHEN TURNING STEERING WHEEL. 100'S OF COMPLAINTS ON THIS ISSUE. GMC ISSUES TSB TO ADDRESS THIS ISSUE BUT THEY WILL NOT COVER THE COST FOR THE REPAIR. IT'S A DEFECT IN THE STEERING COLUMN AND A SAFETY ISSUE THAT NEEDS TO BE REPAIRED FOR FREE

WINDOW APPLIQUS ON BOTH SIDES OF VEHICLE BECAME LOOSE AND WERE FLAPPING WHILE DRIVING. THIS WAS CONCURRENT WITH A VERY NOISY CABIN, LIKENED TO THE SOUND OF A WINDOW BEING OPEN WHILE TRAVELING AT HIGHWAY SPEEDS. THESE APPLIQUES WERE PREVIOUSLY REPLACED BY DEALER AFTER INCIDENTALLY BEING FOUND LOOSE. THE NOISY ENVIRONMENT IN CABIN IS VERY LOUD AND DISTRACTING, CAUSING DRIVER AND PASSENGERS TO GET HEADACHES AND CAUSING DRIVER TO BECOME DISTRACTED. *TR

TL* THE CONTACT OWNS A 2015 GMC YUKON EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. AFTER THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES), THE CONTACT INSPECTED THE TIRES AND FOUND EXCESSIVE TREAD WEAR, VIBRATIONS, AND NOISE FROM ONE OF THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 38,000.

LEFT REAR TAIL LIGHT QUIT WORKING, I WAS ABLE TO BREAK THE COVER OFF AND SOLDERED THE LED MOUNTING STRIP,. RIGHT SIDE QUIT WORKING SO I BROKE THE COVER OFF BUT THIS TIME IT WAS SEVERELY DAMAGED. SOLDERED IT. LEFT SIDE QUIT WORKING AGAIN SO I REPLACED BOTH SIDES WITH AFTERMARKET UNITS. DATE BELOW IS JUST TO FILL THE SPACE. IT WAS AFTER WARRANTY EXPIRED AND OVER ABOUT 6 MONTHS TIME.

JULY 26, 2016 WE WERE IN LAS VEGAS TRAVELING ON THE STRIP AND OUR VEHICLE LOSS POWER AND DIED, IT STARTED UP AFTER A FEW MINUTES. A CODE WAS SET FOR FUEL PUMP PRESSURE, THEN TODAY WE WERE IN MARNA AZ, AND OUR VEHICLE DIED WHILE DRIVING IN TOWN. A POLICEMAN FOLLOWED US TO FIND OUT WHAT WAS WRONG AND WE TOLD HIM. TO OUR SURPRISE HE HAS BEEN HAVING THE SAME ISSUE WITH HIS 2015 TAHOE. HE BROUGHT HIS VEHICLE TO DEALERSHIP AND THEY TOLD HIM IT HERE WAS A PROBLEM WITH THE FUEL PUMP WHEN THE TEMP IS TOO HOT.

WHEN APPROACHING A TOLL BOOTH ON THE MASS TURNPIKE,WITH SEVERAL LANES MERGING, WITH THE VEHICLE ALMOST STOPPED,IT DOWNSHIFTED TO 1ST GEAR AND IN THE PROCESS LURCHED FORWARD EXTREMELY VIOLENTLY TO THE POINT I ALMOST CRASHED INTO THE CAR MERGING IN FRONT OF ME-PROBABLY STOPPED SHORT BY SIX INCHES OR LESS !!!

DRIVER'S SEAT WAS NOT HEATING ON THE BOTTOM CUSHION, ONLY THE BACK WAS HEATING UP. TOOK TO DEALERSHIP AND AFTER THE SECOND TIME COMPLAINING THEY FOUND A FAULT IN THE SENSOR AND REPLACED. THEN THE BACK OF THE SEAT QUIT HEATING. SAME PROBLEM - HEATING SENSOR KEPT SHORTING. VERY CONCERN ABOUT SHORTS AND FAULTY CIRCUITS. COMPLAINED TO GMC ON FACEBOOK AND GOT THE TYPICAL "SO SORRY" AND "WE'RE IN CONTACT WITH THE DEALER". I HAD TO COMPLAIN MULTIPLE TIMES SINCE DECEMBER 2015 ABOUT POOR HEATING BEFORE THEY WOULD LISTEN.

ON FEBRUARY 10, 2016, WE WERE DRIVING ON I-25 HEADED TO ARIZONA FOR A VACATION. AS WE WERE JUST ON THE OUTSKIRTS OF SANTA FE, NM, WE HEARD A LOUD EXPLOSION AND IT SOUNDED LIKE OUR ENTIRE CAR WAS BLOWING UP. WE WERE DRIVING AT 75 MPH AND THERE WERE NO OTHER CARS CLOSE TO US. WE STARTED HEARING GLASS BOUNCING AROUND ON THE SUNROOF CURTAIN AND REALIZED THAT IT WAS OUR SUNROOF THAT HAD EXPLODED. WE PULLED INTO THE FIRST EXIT IN SANTA FE AND CHECKED THE CAR AND THE GLASS APPEARED TO HAVE EXPLODED UPWARDS. WE DROVE TO THE NEXT GAS STATION AND PULLED OUT ALL THE LARGE PIECES AND VACUUMED UP WHAT WE COULD OF THE SMALL PIECES. NEEDLESS TO SAY, WE HAD TO END OUR VACATION AND WE TURNED AROUND AND DROVE HOME THE SAME DAY. ALL WE COULD HEAR ON THE WAY HOME WAS GLASS BOUNCING AROUND AND THE ROAD NOISE. WE CONTACTED GMC AND THEY SAID WE SHOULD CLAIM THROUGH OUR INSURANCE. EVENTUALLY, THEY RELENTED AND REPLACED THE SUNROOF. I HAVE DONE RESEARCH ON THE INTERNET AND IT APPEARS THAT THIS IS HAPPENING WITH MANY MAKES OF VEHICLES NOT JUST GMCS. IT APPEARS THERE ARE SOME SERIOUS ISSUES WITH SUNROOFS. IF PICTURES ARE NEEDED, WE TOOK SEVERAL AND I WOULD BE HAPPY TO PROVIDE. THANK YOU FOR ADDRESSING THE ISSUES WITH SUNROOFS. I NO LONGER FEEL SAFE IN THIS CAR AND THIS IS A VEHICLE THAT WE PURCHASED FOR ROAD TRIPS AS WE HAVE TWO OTHER VEHICLES WHICH ARE OUR EVERY DAY VEHICLES. IT WAS THE SCARIEST THING WE HAVE EVER EXPERIENCED. *TR

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE FAILED TO STOP. THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE BRAKE FAILURE WAS DUPLICATED AND DIAGNOSED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

I AM WRITING TO NOTIFY YOU ABOUT A PROBLEM WITH THE TRANSMISSION IN 2015 GMC YUKON XL. GM IS AWARE OF A PROBLEM. THEY ISSUED AN INTERNAL NOTICE TO DEALERS IN FEBRUARY 2016. HOWEVER, THEY HAVE NOT NOTIFIED TO OWNERS IN THE FORM OF A RECALL. ON SEVERAL OCCASIONS, MY VEHICLE JUMPED FORWARD, WHILE DRIVING IN THE CITY, WHEN IT WAS STOPPED, IN DRIVE, WITH BRAKE ENGAGED. I REPORTED TRANSMISSION PROBLEMS TO MY LOCAL DEALER BUT THEY REPEATEDLY IGNORED MY CONCERNS. THEY KEPT GIVING EXCUSES THAT DIDN'T MAKE SENSE. I FINALLY PRESSED ON, REFUSED TO TAKE MY VEHICLE BACK AND REPORTED THE PROBLEM TO SEVERAL EXECUTIVES. THE PROBLEM WAS FINALLY DIAGNOSED UNDER DIFFERENT CONDITIONS AS STATED IN THE FIRST INTERNAL DOCUMENT IN MARCH 2016. THERE WAS A PROBLEM WITH THE TRANSMISSION. THEY FINALLY REPLACED THE TRANSMISSION FOR "ONE THAT DIDN'T HAVE A PROBLEM". GM ADMITTED THERE ARE PROBLEMS WITH TRANSMISSIONS AND THE PROBLEM HAS BEEN CORRECTED IN NEWER VEHICLES. THEY HAVE YET TO ISSUE A NOTICE TO CURRENT OWNERS THAT THEIR VEHICLES ARE AT RISK. I OWNED A 2015 GMC YUKON XL BUT CHOSE TO SELL IT OVER SAFETY CONCERNS AND LACK OF APPROPRIATE RESPONSE FROM GM CORPORATE. WITH 2 YOUNG CHILDREN, I SPEND A LOT OF TIME AROUND SCHOOLS (LIKE MOST OWNERS OF LARGE GM VEHICLES). I COULD HAVE INJURED OR KILLED SOMEONE. I FEEL IT IS MY OBLIGATION TO BRING THIS SITUATION TO YOUR ATTENTION. IF YOU INTERVENE, YOU CAN HELP TO AVOID ANY INJURIES IN THE FUTURE. IT IS CLEAR THAT GM WILL NOT VOLUNTARILY PROTECT THE PUBLIC.

VEHICLE STEERING SHAFT CLICKS AND POPS WHEN WHEEL IS TURNED, AS IF STEERING SHAFT IS BINDING. HAPTIC FEEDBACK IS FELT IN THE STEERING WHEEL DURING EACH INSTANCE OF A CLICK OR POP. DEALERSHIP REPLACED STEERING SHAFT BEARING, RETAINER SPRING, AND SEAT AND PROBLEM HAS RETURNED. ONLINE FORUMS HAVE SHOWN NUMEROUS OTHER GM OWNERS EXPERIENCING THE SAME PROBLEM. SOME HAVE REPORTED STEERING WHEEL LOCATION SENSOR IS CATCHING. OTHERS HAVE REPORTED ENTIRE STEERING SHAFT MUST BE REPLACED AND CLAIM IT IS ON NATIONAL BACK ORDER. THIS IS NOT ONLY A NUISANCE, BUT CREATES CONSTERNATION OVER SAFETY OF STEERING. ISSUE SHOULD BE INVESTIGATED FOR POSSIBLE SAFETY RECALL.

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE AT A TRAFFIC LIGHT OR STOP SIGN WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE WOULD SHAKE AND IDLE HIGHLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DICK NORRIS BUICK GMC CLEARWATER (18200 US HWY 19 NORTH, CLEARWATER, FL, (727-536-1967) AND THE MOTOR MOUNTS WERE REPLACED THREE TIMES, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES AND THE MOTOR MOUNTS WERE ADJUSTED AND THE TRANSMISSION MOUNTS WERE REPLACED; HOWEVER, THE VEHICLE CONTINUED TO IDLE HIGHLY AND SHAKE WHILE STOPPED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. *TT

ON REPEATED OCCASIONS (FROM 2015 TO 2019) I HAVE EXPERIENCED SUDDEN ACCELERATION AT LOW SPEEDS AND SUDDEN JERKING MOTIONS. THE TRANSMISSION AND SPEED CONTROLS ARE UNPREDICTABLE AND DANGEROUS. THIS IS HAZARDOUS AND MAY RESULT IN A LOSS OF CONTROL. I HAVE ALSO EXPERIENCED NUMEROUS ISSUES WITH THE BRAKES INCLUDING A STUCK CALIPER AT APPROXIMATELY 42,000 MILES. I REPORTED THESE ISSUES AND NUMEROUS OTHER ISSUES TO GMC CORPORATE, TUSTIN BUICK GMC ONLY TO BE TOLD THAT IT WAS A SOFTWARE ISSUE AND THINGS ARE SATISFACTORY AND SAFE. GMC CONTENDS THAT THE VEHICLE IS FINE AND DECLINES TO ASSIST WITH ISSUES. THIS IS AN ONGOING ISSUE. THE DATE BELOW IS APPROXIMATE. THE MILEAGE IS APPROXIMATE ON ALL ENTRIES.

CRACK DEVELOPED AT EDGE OF WINDSHIELD AT DEICER STRIP. NO APPARRENT CAUSE SUCH AS ROCK DAMAGE. GMC WILL NOT COVER THIS REPAIR UNDER WARRANTY. MY WIFE'S 2015 SUBARU OUTBACK RECEIVED A WARRANTY EXTENSION NOTICE FOR THIS VERY DEFECT STATING THAT "DURING THE MFG PROCESS CERTAIN COMPOUNDS USED TO ADHERE THE DEICER TO THE WINDSHIELD CREATED A CONDITION WHERE THE GLASS BECAME MORE SUSCEPTIBLE TO CRACKING FOLLOWING A MINOR WOUND." I'M QUITE CERTAIN THIS DEFECT IS THE PROBLEM WITH MY YUKON. IS IT POSSIBLE THAT SUBARU AND GMC WINDSHIELDS ARE PROVIDED BY THE SAME SUB-CONTRACTOR?

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 20 MPH, THE FRONT DRIVER SIDE WHEEL AND AXLE FRACTURED AND CAUSED THE CONTACT'S VEHICLE TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED FINGER AND CEREBRAL HEMORRHAGING, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

TRANSFER CASE FAILURE CAUSING MULTIPLE OTHER COMPONENT / SYSTEM-WIDE FAILURES INCLUDING ADVANCE SAFETY FEATURES, ENGINE POWER REDUCTION, 4 WHEEL DRIVE SYSTEM FAILURE, BLUETOOTH CONNECTIVITY FAILURE, RADIO FAILURE, TRACTION CONTROL FAILURE AND MORE.

I WOULD LIKE TO RESORT HOW HARD IT IS TO TELL IF THESE VEHICLES ARE TURNING OR BRAKING DUE TO THE "BRAKE-LIGHT-TURN-SIGNAL COMBINATION" WHERE THE BRAKE LIGHT GOES OFF WHEN THE TURN SIGNAL IS ON.

WHEN DRIVING AT HIGHWAY SPEEDS IN THE RAIN, WATER POOLS ON THE DRIVERS SIDE AND PASSENGER SIDE DOOR WINDOW AT THE BOTTOM FRONT OF THE WINDOW BLOCKING THE DRIVER'S VIEW OF EITHER SIDE VIEW MIRROR. I WENT TO THE DEALER IN CARSON CITY NV, AND SERVICE DIRECTOR STATED THEY HAD THIS PROBLEM WITH TRUCKS SINCE 2007 AND THERE HAS BEEN NO SOLUTION.

VEHICLE HAS A VIBRATION WHEN GOING BETWEEN 60-70 MILES PER HOUR ON HIGHWAY. THE VIBRATION STARTS AND STOPS OVER AND OVER AGAIN. VIBRATION LAST ABOUT TWO SECONDS EACH TIME. TOOK VEHICLE TO DEALER THEY SAID THE ISSUE WAS CAUSED BY RECALL THAT GMC WAS TRYING TO FIX. CURRENTLY NO PART IS AVAILABLE TO FIX VEHICLE. INSTRUCTED TO JUST KEEP DRIVING VEHICLE WITH THE VIBRATION UNTIL A PART IS ISSUED.

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPLACED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

HELLO.. THERE IS A CLICKING NOICE COMING OUT IT THE STEERING WHEEL. AS WELL AS VIBRATION . IT SEEN THAT THE TRANSFER OF IT FROM THE FRONT END. THE HOLE STEERING WHEEL SHAKES.

EARLIER THIS YEAR I PURCHASED A 2015 GMC YUKON DENALI. AFTER DRIVING IT A SHORT AMOUNT OF TIME I REALIZED THE BRAKE PEDAL IS LOCATED SIGNIFICANTLY HIGHER THAN THE GAS PEDAL. I'VE COME TO REALIZE THAT THE ~4INCH GAP IS CAUSING A SEVERE SAFETY HAZARD, ESPECIALLY IN EMERGENCY BRAKING SITUATIONS. MY FOOT, ALONG WITH OTHERS IN THE POST LINKED BELOW, OFTEN GETS CAUGHT IN THE LARGE GAP BETWEEN THE GAS AND THE BRAKE, ESPECIALLY WHEN MOVING QUICKLY. THERE HAVE BEEN MANY INSTANCES TO DATE WHERE THE SOLE OF MY SHOES HAS GOTTEN STUCK UNDER THE BRAKE PEDAL, PREVENTING ME FROM STOPPING IN TIME. I'VE NARROWLY AVOIDED AT LEAST 5 ACCIDENTS, BECAUSE OF THIS. FEARING THAT IT IS A MATTER OF TIME BEFORE IT RESULTS IN A COLLISION I REACHED OUT TO GMC TO SEE IF THERE WAS A FIX. THEY RESPONDED AND SAID THAT THE PEDALS ARE WORKING AS DESIGNED AND SAID THERE WAS NOTHING THAT CAN BE DONE. I'M VERY DISAPPOINTED IN THEIR RESPONSE, ESPECIALLY CONSIDERING THE CLEAR SAFETY HAZARD IT CREATES. IT IS A LARGE CAR, REQUIRING MORE BRAKING DISTANCE THAN MOST. ANY IMPEDANCE TO THE PROCESS SHOULD BE TAKEN SERIOUSLY ESPECIALLY IF IT IS A MANUFACTURER DESIGN FLAW SUCH AS THIS. SIMILAR COMPLAINTS HAVE BEEN VOICED IN THIS ONLINE CONSUMER THREAD. ONE OF MANY THAT I FOUND REITERATING THE PROBLEM. HTTP://WWW.TAHOEYUKONFORUM.COM/THREADS/GAS-BRAKE-PEDAL-DISTANCE.67500/

MY WIFE AND I WERE DRIVING ON THE PARKWAY AT ABOUT 65MPH WHEN WE HEARD WHAT SOUNDED LIKE A GUNSHOT IN THE VEHICLE. WE PULLED OVER TO THE SIDE OF THE ROAD ONLY TO FIND OUT THAT THE SUNROOF LITERALLY EXPLODED ON THE CAR. ALL OF THE GLASS THAT WAS LEFT WAS BOWED UPWARD WHICH WOULD INDICATE THAT THE SUNROOF EXPLODE OUTWARD AND NOTHING HIT THE ROOF OF THE CAR. WHEN WE BROUGHT THE CAR TO GMC THEY CLAIMED THAT SOMETHING MUST HAVE HIT THE SUNROOF TO MAKE IT EXPLODE WHICH I KNOW DID NOT HAPPEN. NEEDLESS TO SAY, GMC IS UNWILLING TO COVER THE DAMAGES TO THE CAR UNDER THE WARRANTY.

TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING ON SIX SEPARATE OCCASIONS. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. ON ANOTHER OCCASION, THE CONTACT WAS REVERSING AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO A VEHICLE PARKED NEAR THE REAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. UPDATED 11/18/15*LJ THE CONSUMER STATED THE VEHICLE ALSO HAD NUMEROUS OTHER ELECTRICAL ISSUES. SOME OF THE ISSUES CAUSED THE VEHICLE TO SHUT DOWN OR REVERSE. UPDATED 1/12/2016 *JS UPDATED 01/29/16.*JB

Fuel pump leak. our cabin fills up with exhaust causing myself and my 3 young kids (1,3,5) to start coughing, eyes and throat burning, headaches & a hard time breathing. confirmed by GMC dealer in concord & separate auto shop. They told us it had a recall and that they couldn't fix it after paying them to diagnose it since it was recall. Now GMC dealer is telling us that the problem and recall exists for other 2015 Yukon models but our VIN # Is not included and that's why they never fixed the problem that I've been complaining about since I bought the truck (dont remember exact purchase date but the vehicle was new and under warranty for years). I've taken it to the dealership 3 times for the same problem (exhaust smell in cabin) and they kept saying it's fine. Now it's so bad that we can't drive it because it makes us feel sick.