NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Honda Accord. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. WHILE PARKED, THE VEHICLE WAS UNABLE TO START AND AN ABNORMAL BUZZING SOUND EMITTED FROM THE IGNITION SWITCH. THE CONTACT STATED THE VEHICLE WAS ABLE TO START ON THE SECOND ATTEMPT. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
I AM EXPERIENCING THE ISSUE OUTLINED IN TSB 09-010, AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. I AM IN THE PROCESS OF TRYING TO CONTACT AMERICAN HONDA TO SEE IF I CAN GET GOODWILL TO GET THIS REPAIRED. IT IS UNACCEPTABLE THAT THIS IS SUCH A WIDESPREAD KNOWN ISSUE YET HONDA FAILS TO ISSUE A RECALL.
I WAS DRIVING ON A DOWN HILL ROAD ( ABOUT 0.3 MILES), AND MY TRANSMISSION WAS EXACTLY ON "D". BECAUSE IT WAS A DOWN HILL ROAD, I RELEASED MY GAS PEDAL. HOWEVER, SUDDENLY MY ENGINE MADE SOME ACCELERATION SOUND, AND ON THE METER, IT SHOWED THAT THE ENGINE SPEED WAS INCREASING FROM 2000RPM TO 3000RPM. (PLEASE NOTICE THAT I WAS NOT FEEDING THE GAS AT THAT MOMENT BECAUSE I WAS DRIVING ON A DOWN HILL ROAD ). I IMMEDIATELY STEP ON THE BRAKE AND THE ENGINE BEGAN TO SLOW DOWN. I NEED TO DRIVE ON THIS ROAD ON A DAILY BASIS. THIS KIND OF INCIDENT HAD NEVER HAPPENED PREVIOUSLY.
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING WITH THE FRONT PASSENGER SIDE SEAT BEING OCCUPIED, WHEN THE PASSENGER MOVED, THE SIDE PASSENGER AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR FAILED. THE DEALER DID NOT OFFER ANY REMEDY AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 22,000.
RECENTLY MY AIR BAG INDICATOR STARTED COMING ON AND STAYING ON AT RANDOM INTERVALS IN MY 2012 HONDA ACCORD. TODAY (MAY 11, 2015) I TOOK THE VEHICLE TO THE DEALERSHIP FOR AN OIL CHANGE AND HAD THEM CHECK THE MATTER. THE CUSTOMER SERVICE REPRESENTATIVE SAID THE "AIR BAG SWITCH IS FAILING" AND RECOMMENDED THAT IT BE REPLACED. THE COST OF REPLACEMENT IS $205.00 PLUS TAX. PRIOR TO GOING TO THE DEALERSHIP, I RESEARCHED THE MATTER TO DETERMINE IF THERE WAS A RECALL RELATED TO THE AIR BAGS, AND I FOUND THAT THERE WAS A RECALL. I MADE THE CUSTOMER SERVICE REPRESENTATIVE AWARE OF THIS. THE CUSTOMER SERVICE REPRESENTATIVE SAID THE RECALL WOULD NOT APPLY TO MY SITUATION BECAUSE MY PROBLEM IS RELATED TO THE "AIR BAG SWITCH." IT WOULD SEEM THAT BECAUSE THIS IS AN INTERRELATED AND INTEGRATED SYSTEM, THE RECALL WOULD APPLY. IF THE "SWITCH" IS NOT WORKING PROPERLY, THIS COULD BE THE REASON THE AIR BAGS DO NOT DEPLOY PROPERLY. I NEVER RECEIVED A NOTICE ABOUT A RECALL. I PURCHASED THE CAR IN OCTOBER 2011, BUT THE CAR IS A 2012 ACCORD. THE THREE-YEAR WARRANTY HAS EXPIRED, BUT THE VEHICLE ONLY HAS 32,852 MILES AS OF TODAY'S SERVICE. IS THIS "FAILING SWITCH" COVERED BY THE RECALL? SHOULD I HAVE RECEIVED A NOTIFICATION ABOUT THE AIR BAG RECALL? DO I HAVE ANY RECOURSE?
TL* THE CONTACT OWNED A 2012 HONDA ACCORD. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO ANOTHER VEHICLE'S REAR BUMPER, A SIGN, AND A GRANITE BARRIER. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.....UPDATED 07/22/15 *BF UPDATED 10/11/2017*CN
I WAS IN A PARKING LOT. I MADE A RIGHT TURN INTO A SPACE AND TOOK MY FOOT OFF THE ACCELERATOR AND HAD IT ON THE BRAKE WHEN THE CAR MADE A NOISE AND ACCELERATED ON ITS OWN. I SLAMMED DOWN ON THE BRAKE AND THE CAR STOPPED.
OPERATING ON THE HIGHWAY AND VEHICLE HAD A LOSS OF POWER. THIS LOSS OF POWER HAPPENED WHEN TRYING TO MERGE INTO FAST MOVING TRAFFIC ON THE INTERSTATE. THE VEHICLE LOSS POWER AS THE MERGE BEGAN AND CAUSED VEHICLES OPERATING FROM BEHIND TO DRASTICALLY SLOW DOWN OR PULL INTO LEFT HAND LANE ALSO, WAS UNABLE TO SAFELY TRAVEL IN THE SLOW VEHICLE LANE BECAUSE OF THE LOSS OF POWER. EVIDENTLY, DEALERSHIP REPORTED SEVERAL CYLINDERS HAD OIL FOWLING ON THE SPARK PLUG. THE ENGINE WAS TAKEN APART AND CYLINDERS 1,3,5 RINGS WERE REPLACED.
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO SHAKE AND NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED AN ALIGNMENT; HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ABRUPTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON ONE SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED09/18/15*LJ *CN
I HAVE VIBRATION ON STEERING WHEEL BEYOND SPEED OF 60MPH. THE THREAD DEPTH ON THE FRONT TIRES IS 9.5/10 ON BOTH THE SIDES. THE THREAD DEPTH ON REAR TIRES IS 5 ON BOTH THE SIDES. AT THE DEALERSHIP I WAS TOLD THAT THERE ARE FLAT SPOTS ON THE TIRE. IT WAS WORKED UPON FOR WHEEL BALANCING. HOWEVER THE VIBRATION EXISTS. IS SUCH A VEHICLE SAFE TO DRIVE WITH A CHILD? HOW SAFE IS THE VEHICLE SITUATION? DOES HONDA AMERICAN KNOW ABOUT THE PROBLEM? I DID SOME SEARCH AND READING ON THE INTERNET FOR THE DEFINED PROBLEM, MODEL YEAR AND COMPONENTS. IT IS NOTED THAT THERE ARE OTHERS AS WELL WITH SAME ISSUE WHICH HAS RESULTED INTO UNCOMFORTABLE AND POTENTIALLY LIFE THREATENING DRIVING CONDITIONS. I DON'T THINK DEALERSHIP SHOULD BE RESPONSIBLE. *TR
I BOUGHT THE 2012 HONDA ACCORD IN DEC 2011 FOR MY WIFE. THE CAR OVERALL HAS PERFORMED WELL WITH NO MAJOR PROBLEMS. MY WIFE HAS COMPLAINED ABOUT UNCOMFORTABLE SEATS SINCE WE BOUGHT IT. I TOO NOTICED IT WHEN I DROVE FOR DISTANCES OVER 30 MINUTES. LAST YEAR, 2014, I FINALLY BOUGHT MY WIFE A NEW CAR AND THE HONDA BECAME MY HAND ME DOWN. I HAVE BEEN MISERABLE IN THIS CAR. THE SEAT DESIGN CAUSES PAIN IN MY LEGS, ESPECIALLY MY LEFT LEG. IT ALSO CAUSES ME LOWER BACK PAIN. NO AMOUNT OF SEAT ADJUSTMENT RELIEVES THE PAIN SO I AVOID DRIVING IT LONG DISTANCES. AFTER DRIVING HOME ON MY LAST DAY OF WORK (I'M NOW TEMPORARILY OUT ON DOCTORS ORDERS), THE SEAT WAS ESPECIALLY UNCOMFORTABLE TO ME. I HAD TO GO TO URGENT CARE THAT EVENING. EVENTUALLY I FOUND OUT I HAD TWO HERNIATED DISKS. MY TRIPS TO THE DOCTOR AND PHYSICAL THERAPY ARE NOW MISERABLE WITH THIS CAR BUT FINE IN MY WIFE'S CAR. I CAN'T SAY THE HONDA ACCORD CAUSED THE PROBLEM BUT IT SURE DIDN'T HELP IT. FROM WHAT I'VE READ ABOUT THE COMPLAINTS ON THE HONDA ACCORD SEATS, I CAN SEE THEY WON'T BE FIXED BY HONDA. I'M NOW IN A MARKET FOR A REPLACEMENT VEHICLE AND WILL BE GLAD TO GET RID OF IT. *TR
THE FRONT DRIVER AND FRONT PASSENGER SEATS ARE UNCOMFORTABLE TO A POINT WHERE IT AFFECTS MY DRIVING ABILITY. WHEN I DROVE FOR TWO HOURS I NEEDED TO ADJUST MY SELF IN MY SEAT MULTIPLE TIMES CAUSING ME TO NOT FOCUS ON THE ROAD. AFTER THE TWO HOUR DRIVE I HAD BAD LOWER BACK PAIN. *TR
CAR ACCELERATES THEN SUDDENLY STOPS ACCELERATION EVEN THOUGH GAS PEDAL IS INCREASING. SUDDENLY THE CAR ACCELERATES AT PEDAL POSITION CAUSING A SUDDEN JURK MOTION FORWARD DUE TO SUDDEN OVER COMPENSATED ACCELERATION. OCCURS SPORADICALLY. CAUTION MUST BE TAKEN WHEN BEHIND OTHER CARS OR CROSSING INTO MEDIAN ON 4 LANE HIGHWAYS. PAUSE MAY LAST AS LONG AS 4 SECONDS WHICH IS A LONG TIME WITH ON-COMING TRAFFIC WHILE CROSSING ROAD. ALSO COULD RESULT IN REAR IN COLLISION FROM CARS IN REAR DUE TO SUDDEN PAUSE IN ACCELERATION AND REAR CAR ACCELERATING SMOOTHLY AT NORMAL PACE. REAR CAR WOULD NOT EXPECT YOU TO SUDDENLY STOP ACCELERATIONSUCH AS AT RED LIGHT.SUSPECT IT IS ACCELERATOR POSITION SENSOR CAUSING THE PROBLEM BUT HAS NOT BEEN DETERMINED AT THIS TIME SINCE I CAN'T AFFORD TO MAKE CAR PAYMENT AND REPAIR AT SAME TIME. WILL HAVE LOOKED INTO WHEN MONEY IS AVALLABLE FOR DIAGNOSTIC AND REPAIR OF PROBLEM. THERE IS NO DOUBT THIS IS NOT NORMAL SINCE I ALSO OWN A 2010 MODEL HONDA ACCORD AND NEVER HAD SUCH PROBLEM. THIS IS A 2012 MODEL AND SUPRISED SINCE HONDA MAKES GOOD AUTOMOBILES. PURCHASED USED IN JANUARY OF 2015 FROM TOWSEND BMW IN TUSCALOOSA, AL. ELECTRICAL COVERAGE EXPIRED NOV. OF 2014. WILL HAVE TO PAY OUT-OF-POCKET FOR REPAIR. BMW DEALERSHIP WOULD NOT COVER PROBLEM AFTER SALE. WILL HAVE TO TAKE TO DEALERSHIP FOR REPAIR OR SOME OTHER REPUTABLE AUTO REPAIR SHOP.CAR FAX SHOWED NO ACCIDENT REPORTS. *JS
OUR 2012 4 DOOR/V6 HONDA ACCORD WAS INVOLVED IN A CRASH. A MACK TRUCK HIT OUR CAR FROM BEHIND AT AN ESTIMATED SPEED OF 50. WE HIT THE CAR IN FRONT OF US AT AN ESTIMATED SPEED OF 20. THE VEHICLE WAS CONSIDERED TOTALED WITH AN ESTIMATE OF $22000-$25000 IN DAMAGES. THE FRONT AIRBAGS NEVER DEPLOYED. IN MY RESEARCH, 2012 HONDA'S HAD A RECALL REGARDING SIDE AIRBAGS NOT DEPLOYING (HTTP://WWW.HONDA.COM/NEWSANDVIEWS/ARTICLE.ASPX?ID=6510-EN). I AM CONCERNED THERE MIGHT BE AN ISSUE WITH THE FRONT AIRBAGS AS WELL. I REPORTED THE ISSUE TO AMERICAN HONDA AS A SAFETY CONCERNS FOR OTHER HONDA OWNERS. HONDA DOCUMENTED ALL THE INFORMATION REGARDING THE CRASH THEN INSTRUCTED ME TO HAVE A PRIVATE INDIVIDUAL INSPECT VEHICLE TO DETERMINE IF THERE WAS A MALFUNCTION WITH THE AIRBAGS. IF SO, THEN THEY WANT US TO SUBMIT THE ISSUE IN WRITING. *TR
POWER STEERING RACK IS LEAKING. NEED TO REPLACE POWER STEERING RACK. THIS IS MY SECOND REPAIR. I CURRENTLY HAVE 55,000 MILES ON WHAT WAS A BRAND-NEW 2012 HONDA ACCORD COUPE. POWER STEERING RACK IS LEAKING. NEED TO REPLACE POWER STEERING RACK. THIS IS MY SECOND REPAIR. I CURRENTLY HAVE 55,000 MILES ON WHAT WAS A BRAND-NEW 2012 HONDA ACCORD COUPE. I FIRST NOTICED THE PROBLEM 10 MONTHS AGO AND HAD IT REPAIRED. THAT DID NOT SOLVE THE PROBLEM. BECAUSE IT IS A VERY SLOW LEAK I AM ESTIMATING THE PROBLEM EXISTED WELL BEFORE I DISCOVERED IT. I AM CONFIDENT I GOT A BAD POWER STEERING RACK FROM THE MANUFACTURER. HEY EXPERIENCED WHINING SOUNDS GOING AROUND TURNS ESPECIALLY ROUNDABOUTS. I'M CONVINCED THIS IS A FAULTY PARTS BECAUSE HONDA POWER STEERING RACK STEVE NOT GO BAD AT 45 TO 50,000 MILES. HONDAS CORPORATE CUSTOMER RESPONSE ABOUT THE SITUATION HAS BEEN LACKLUSTER TO SAY THE LEAST. DEALER IS BETTER TO DEAL WITH. THIS IS THE FIFTH HONDA I HAVE OWNED OR DRIVEN VIA A FAMILY MEMBER. THIS IS NOT A WEAR AND TEAR PROBLEM THIS IS A MANUFACTURING SAFETY PROBLEM.
THE FRONT SEATING IS SO UNCOMFORTABLE THAT IS CAUSES BACK AND NECK PAIN, AND I FEAR IF THE CAR WAS INVOLVED IN AN ACCIDENT THE HEAD REST, WHICH IS POINTED SO FAR FORWARD AS TO CAUSE NECK PAIN IF THE PERSON USES THE SEAT IN A STRAIGHTER POSITION. THE LUMBAR SUPPORT CAUSES ME BACK PAIN BECAUSE I CANNOT ADJUST IT OUT. IT HITS ME IN A BAD PLACE IN THE BACK AND CAUSES BACK PAIN. I AM AN AVERAGE HEIGHT MALE (5'11").
VIN: [XXX] YEAR: 2012 MAKE: HONDA MODEL: ACCORD SEDAN WHEN ACCELERATING FROM STOP OR STOP AND GO TRAFFIC, WHEN ACCELERATOR IS ENGAGED CAR DOES NOT RESPOND FOR APPX. 5 SECONDS THEN ACCELERATES AT RAPID PACE CAUSING A SUDDEN JERK IN ACCELERATION. I HAVE BEEN BEHIND OTHER CARS WHEN THIS HAS HAPPEN WHICH COULD HAVE RESULTED IN REAR-IN ACCIDENT. ALSO CROSSING MEDIAN WITH ON-COMING TRAFFIC ON OTHER SIDE WHEN CAR WOULD STALL WHILE CROSSING ALMOST CAUSING ON-COMING CAR TO HIT ME ON PASSENGER SIDE. SINCE CAR WAS PURCHASED USED AND OUT OF WARRANTY FOR THIS PROBLEM, TOWNSEND BMW, WOULD NOT REPAIR PROBLEM OR EVEN LOOK AT IT AFTER SALE. THIS OCCURS AT DIFFERENT TIMES SO HAVE TO DRIVE FOR A WHILE BEFORE IT WILL OCCUR. WILL BE TAKING TO DEALER SOON WHEN I CAN AFFORD COST OF PARTS AND REPAIRS. I HAVE DISCOVERED THAT IF I HOLD BRAKE AND GIVE SOME ACCELERATION I AM ASSURED THE CAR WILL NOT STALL ON TAKE OFF. THIS IS THE ONLY SAFE WAY TO DRIVE THIS CAR IN THIS CONDITION.HOWEVER, IT IS NOT NORMAL BY NO MEANS. THANK YOU FOR READING AND HOPE THIS ISN'T HAPPENING TO OTHERS BUT CERTAINLY NEEDS TO BE CONSIDERED FOR RECALL IF OTHERS ARE HAVING PROBLEMS. MANY POSSIBLE SITUATIONS WHERE THIS COULD CAUSE ACCIDENT AND INJURY TO DRIVER, PASSENGER AND OTHERS IN FRONT OF THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DURING THE ACCIDENT THE OTHER CAR RAN THE RED LIGHT AND CRASHED INTO MY CAR ON THE DRIVER SIDE, THE IMPACT WAS AT SPEED OF ALMOST 25-30MPH. SIDEAIRBAGS ARE FAILED TO OPEN IN MY CAR. I TRIED TO REPORT TO HONDA ABOUT THE ACCIDENT BECAUSE THE 2012 MODELS ARE UNDER RECALL FOR DEFECTED AIRBAGS. BUT HONDA TRIED TO IGNORE MY REQUEST. *TR
TL* THE CONTACT OWNED A 2012 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, BOTH KNEES, RIGHT SHOULDER, AND A HERNIATED DISC THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE APPROXIMATE FAILURE MILEAGE WAS 41,888.
PASSENGER SIDE SUN VISOR WOULD NOT STAY UP IN PLACE. *TR
TL* THE CONTACT OWNED A 2012 HONDA ACCORD. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT GLANCED AT THE CLOCK AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
I BOUGHT THIS 2012 HONDA ACCORD IN LATE SEPTEMBER 2014. IN OCTOBER, JUST A FEW SHORT WEEKS LATER, MY AC STOPPED COOLING. I TOOK IT TO A LOCAL MECHANIC AND FOUND THERE WAS A HOLE IN THE AC DRYER. HOW EXACTLY DOES A 2 YEAR OLD CAR ALREADY HAVE AC ISSUES? AFTER DOING SOME RESEARCH, APPARENTLY THIS IS A DESIGN FLAW BECAUSE ROCKS CAN FLY UP IN IT AND CAUSE THE HOLE. HONDA WILL NOT COVER THE $800+ EXPENSE. COMPLETELY UNACCEPTABLE. I OWNED A NISSAN FOR OVER 5 YEARS AND NEVER ONCE HAD AN ISSUE OR REPAIR THAT WAS MORE THAN $200. EXTREMELY DISAPPOINTED IN HONDA AND WILL NOT PURCHASE ANOTHER. *TR
AFTER 18 MOS OF LEASING THE VEHICLE I NEEDED TO REPLACE THE COMPLETE BRAKE SYSTEM ($444). THERE MUST BE A DEFECT TO HAVE TO REPLACE IT AFTER ONLY 18 MOS. *TR
I WAS MERGING ONTO THE HIGHWAY WHEN MY AIRBAG WENT OF OUT OF NO WHERE AND SCARED ME WHERE I STARTED I WAS COMPLETELY SCARED AND WENT TO HONDA AND REPORTED IT. THEY DENIED EVERYTHING , SO UP TO NOW MY CAR ISN'T FIXED AND THERE NOT GOING TO FIX IT AT ALL . *TR
HONDA IS SENDING OUT ITS CARS WITH THE REAR WHEEL CAMBER SET TO NEGATIVE 1 TO 2 DEGREES. THIS CAUSES THE TIRES TO WEAR OUT ON THE INSIDE EDGE AND THE REAR TIRES DO NO MAKE PROPER CONTACT WITH THE ROAD. THE FRONT CAMBER IS USUALLY SET TO ZERO (IE STRAIGHT UP AND DOWN FOR THE TIRES). THE SMALLER CONTACT PATCH NOT ONLY WEARS OUT THE TIRE EDGES BUT MAKES A SAFETY HAZARD AS THE TIRES WEAR DOWN AND THE CONTACT PATCH DECREASES. ROTATING THE TIRES ONLY MAKES THE PROBLEM WORSE. I REQUESTED A WHEEL ALIGNMENT AT ZERO MILES AND AGAIN AT 6K WITH THE REQUEST THAT THE REAR TIRES BE SET TO ZERO CAMBER. AT 30K MY TIRES ARE WORN OUT ONLY ON THE INSIDE EDGE AND I AM REQUESTING A THIRD WHEEL ALIGNMENT WHICH NOW WILL COST 600 DOLLARS OR MORE TO FIX HONDA'S PROBLEM. I BELIEVE THE CAMBER PROBLEM MAKES THE CARS SUSCEPTIBLE TO SPINNING AROUND IN ICY WEATHER DUE TO THE DIFFERENCE IN TIRE PATCHES. THIS IS WORSE ON AN ICY ROAD. HONDA OTHER THAN THE LOCAL DEALER WILL NOT TALK TO ITS CUSTOMERS...... *TR
HIGH PITCHED SOUND NOTICED WHILE DRIVING HAS BEEN HAPPENING SINCE SHORTLY AFTER CAR WAS PURCHASED (WE ARE 1ST OWNERS). DISCOVERED STEERING FLUID IS LEAKING. REPAIR SHOP RECOMMENDS NEW RACK AND PINION. CLEARLY A MANUFACTURERS DEFECT SINCE CAR HAS SUCH LOW MILEAGE (ONLY 36,000 NOW AND WE'VE BEEN HAVING TO STEERING FLUID OFF FOR SOME TIME). VERY DISAPPOINTING.
MY COMPLAINT IS ABOUT SAFETY NEGLIGENCE, ON THE CORPORATE SITE FOR HONDA AND I QUOTE STATES ?YOUR SAFETY IS OUR PRIORITY?. I TOOK MY CAR TO GET CHECKED FOR A KNOCKING NOISE AND WAS TOLD BALL JOINTS RECOMMENDED TO BE REPLACED. I ASKED IF IT WAS SAFE TO DRIVE AND WAS TOLD YES BY SERVICE ADVISOR. AFTER BEING CHARGE FOR APPARENTLY TIGHTEN RODS. APPARENTLY THE CERTIFIED TECHNICIANS NEGLECT SAFETY OF THE CUSTOMER AND ALSO HAVE ATTITUDES TOWARDS CUSTOMERS WAS TOLD THIS WHEN BROUGHT CAR IN AND I QUOTE ?SO YOU KNOW MORE THAN THE HONDA ENGINEERS?. THE FRONT LEFT WHEEL OF MY CAR CAME OFF (WHERE THE NOISE WAS COMING FROM) AFTER TAKING IT TO THE DEALER AND BEING CHARGED FOR TIGHTEN RODS. NOW DEALER IS BLAMING ME FOR THE WHEEL COMING OF WHEN I WAS TOLD THAT THE CAR WAS SAFE TO DRIVE. MY COMPLAINT RESOLUTION SHOULD BE HONDA TECHS/DEALER SHOULD BE HELD LIABLE FOR THEIR SAFETY NEGLECT AND SHOULD REPAIR THE DAMAGES THAT HAVE COST ME TO MY VEHICLE WHICH I HAVE WORK HARD FOR. *TR
2012 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO SUN VISOR/ VANITY MIRROR BROKE. *SMD THE CONSUMER STATED THE SUN VISOR, WOULD NO LONGER STAY IN PLACE. SHE WAS ALSO INFORMED, THE SUN VISOR WAS ON BACK ORDER. THE CONSUMER STATED THE VEHICLE IN FRONT OF HER, APPLIED HIS/HER BRAKES, WHEN SHE APPLIED THE BRAKE, THE SUN VISOR CAME DOWN AND BLOCKED HER VIEW. AS A RESULT, SHE HIT AN OBJECT IN THE ROAD, WHICH CAUSED MAJOR DAMAGE TO HER VEHICLE. *JB
I TOOK MY 2012 HONDA ACCORD VEHICLE TO BE SERVICED AT A LOCAL DEALERSHIP. THE VEHICLE IS A LEASED VEHICLE WITH 10 MONTHS LEFT ON THE LEASE AND IS STILL UNDER THE 36,000 MILE WARRANTY. THE DEALERSHIP TOLD ME MY AC CONDENSER WAS BROKEN AND IT WAS $710 TO FIX AND IS NOT COVERED BY WARRANTY. THEY SAID IT WASN'T COVERED BECAUSE A ROCK FLEW UP AND HIT THE CONDENSER, WHICH DOES NOT MAKE IT COVERED UNDER WARRANTY. I FEEL AS THOUGH THIS IS A DESIGN/MANUFACTURE AND FUNDAMENTAL FLAW IN THE VEHICLE AS IF I GET THIS FIXED, IT COULD VERY WELL HAPPEN AGAIN TOMORROW WITH WHERE THE CONDENSER IS AND HAS LIMITED PROTECTION FROM THE ROAD AND DEBRIS FLYING INTO IT. I FEEL AS IF THIS SHOULD BE COVERED UNDER WARRANTY AND FEEL THAT THERE SHOULD BE VERBIAGE IN THE CONTRACT WHEN I BOUGHT THIS CAR THAT THERE IS SIGNIFICANT CHANCE THIS SITUATION COULD HAPPEN. MINIMALLY, THERE SHOULD BE A SMALL PROTECTIVE SHIELD TO PROTECT THE CONDENSER FROM THIS HAPPENING. AS A CONSUMER, I DON'T FEEL MY RIGHTS ARE PROTECTED AND FEEL THAT HONDA SHOULD TAKE RESPONSIBILITY TO F IX THE CAR. AFTER A CONSIDERABLE AMOUNT OF RESEARCH I HAVE FOUND OUT THAT THERE HAVE BEEN A LOT OF SIMILAR CASES THROUGHOUT THE UNITED STATES. I WAS HOPING TO HAVE THE US DOT LOOK INTO THIS FURTHER FOR PERHAPS A RECALL OR A PUT A NOTICE OUT FOR CONSUMERS. *TR
WHILE APPLYING BRAKES, THE ENGINE REVVED UP AND CAR STARTED TO ACCELERATE - I HAD TO MOVE TRANSMISSION INTO "NEUTRAL" TO STOP VEHICLE. IT WAS INSPECTED THE FOLLOWING DAY BY A HONDA DEALER AND THEY SAID THAT THE CAR WAS FUNCTIONING NORMALLY. IT HAS HAPPENED 3 TIMES SINCE IT WAS INSPECTED BY A 2ND DEALER, THE LATEST TIME WAS MARCH 7TH, 2015. *TR
TWICE IN THE LAST FEW MONTHS MY CAR'S ENGINE WOULD NOT TURN OVER WHEN I TURNED THE KEY TO THE START POSITION. IT ONLY MADE A BUZZING SOUND. I RETURNED THE KEY TO THE RESTING POSITION AND TRIED AGAIN. BOTH TIMES IT STARTED. I TOOK IT TO THE HONDA DEALER TO HAVE IT SERVICED. THE TECHNICIAN TOLD ME THIS WAS NORMAL. (NO. IT'S NORMAL FOR A CAR TO START WHEN YOU TURN THE KEY.) HE GAVE ME A COPY OF A HONDA "SERVICE NEWS ARTICLE" DATED "OCTOBER 2001" ENTITLED "STARTER RELAY BUZZES." IT READS, "IF YOU TURN THE IGNITION SWITCH VERY SLOWLY TO START THE ENGINE, ALL HONDA MODELS EXCEPT PASSPORT HAVE THIS LITTLE QUIRK: THE STARTER RELAY BUZZES. IF YOUR CUSTOMER COMPLAINS ABOUT IT, DON'T SPEND YOUR TIME TRYING TO FIX IT; THERE'S REALLY NOTHING WRONG. JUST TELL YOUR CUSTOMER TO TURN THE IGNITION SWITCH A LITTLE FASTER, AND THE RELAY WON'T BUZZ." *TR
VEHICLE DOES NOT ACCELERATE, BUT HESITATES 2-4 SECONDS FROM A STOP OR NEAR STOP, THEN SUDDENLY SURGES TO MID THROTTLE FORCING THE DRIVER TO EITHER BRAKE SUDDENLY OR AVOID HITTING ANOTHER VEHICLE. HAPPENED 4 TIMES IN ONE YEAR WITH MY CAR. *TR
WINDSHIELD CRACKS FROM LEFT END CORNER OF DRIVER SIDE UNDER COLD WEATHER WITHOUT ANY FORCE FROM OUTSIDE. *TR
I BEGAN TO HEAR AN INTERMITTENT SCRAPING, RUBBING NOISE IN THE BACK OF THE CAR. I TOOK IT IN TO THE DEALER WHERE I BOUGHT THE CAR AND THEY TOLD ME I NEEDED REAR BRAKE PADS ONLY AND THE FRONT BRAKES WERE FINE, NO PROBLEM'. SOON AFTER, I HAD NECESSITY TO BRAKE SUDDENLY ON THE FREEWAY AND I DISCOVERED THAT THE FRONT END SHOOK VIOLENTLY WHEN BRAKING AT 55-60 MPH! I FELT A DREAD TO TELL THE DEALER DUE TO PREVIOUS ISSUES WITH THEM. I FINALLY TOOK IT BACK AND WAS TOLD THAT NOW THE FRONT BRAKES WERE WARPED AND NEEDED THE 'ROTORS TURNED! AT A COST OF $300.00+ TO ME. I COMPLAINED THAT THIS CAR IS STILL UNDER EXTENDED WARRANTY AND DID NOT HAVE ENOUGH MILEAGE FOR SUCH DRASTIC MEASURES OF TURNING THE ROTORS. I RECEIVED A VAGUE ESTIMATE WHICH OFFERED TO REPAIR AT NO CHARGE TO CUSTOMER. WHY CAN'T HONDA REPLACE THESE ROTORS AND NOT JUST TURN THEM? I AM STILL PAYING FOR THIS CAR AND CERTAINLY NEVER ANTICIPATED SUCH A MESS AS THIS WHEN IT IS STILL NEW! IS THERE SOME PROBLEM WITH THESE ROTORS AS YET UNDISCLOSED BY HONDA? I DID MONTHS OF RESEARCH AND TEST DRIVING AND LOOKING FOR MY FIRST BRAND NEW CAR. I EXPECT MORE FROM HONDA AND THIS IS VERY DISAPPOINTING! HONESTLY, I THOUGHT I WOULD HAVE THIS CAR FOR MANY YEARS TO COME AND NOW I FIND MYSELF WONDERING WHY I BOUGHT A NEW CAR IN THE FIRST PLACE. THIS IS NOT A GOOD START! PLEASE PROVIDE SOME ANSWERS FOR ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE TURNED OFF. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND NOTICED THAT THE FIRE DESTROYED THE DRIVER'S SIDE DOOR PANEL AND EXTENDED TO THE INSTRUMENT PANEL. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FIRE AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,000. *TR
ON THE FRONT OF THE CAR, I HEAR A SIREN WHEN I PRESS THE BRAKES AND IT IS REALLY ANNOYING THAT IT GIVES ME A HEADACHES.
2012 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO ENGINE MISFIRE THAT MAY DISABLE VEHICLE. *SMD THE CONSUMER STATED THE VEHICLE WAS STILL UNDER WARRANTY. SUPPOSEDLY, A FEDERAL COURT AUTHORIZED A NOTICE REGARDING THE ENGINE MISFIRE PROBLEM. THE DEALER INFORMED THE CONSUMER, EVEN THOUGH HIS VIN WAS INCLUDED, THERE WAS NOTHING THEY COULD DO, UNTIL HE EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED AS A RESULT, THE VEHICLE CRASHED INTO A TREE. ADDITIONALLY THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL TO REVERSE, HE NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK TO THE FLOOR BOARD. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED AND ADVISED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 9,800.
I WAS ON THE STREET, APPROACHING A RED LIGHT. ALL OF A SUDDEN THE ENGINE STARTED TO SPEED UP. THE CAR DID NOT JUMP FORWARD. I IMMEDIATELY PRESSED ON THE BRAKE, PUT THE CAR INTO PARK, AND SHUT THE ENGINE. LUCKILY THERE WERE NO CARS IN BACK OF ME. I STARTED THE CAR AGAIN. EVERYTHING SEEMED NORMAL. TWO DAYS AGO, ON MARCH 22, I WAS PARKING THE CAR ON THE STREET BETWEEN TWO OTHER CARS. I WAS IN EITHER D OR R, WHEN THE VEHICLE STARTED TO RACE AGAIN. I FOLLOWED THE SAME PROCEDURE AS BEFORE, AND SHUT THE ENGINE. THE FIRST TIME THIS HAPPENED, I TOOK THE CAR TO A HONDA DEALER. IT WAS CLAIMED THEY DROVE THE CAR AND EVERYTHING SEEMED FINE. SEVERAL WEEKS AGO AS NORMAL MAINTENANCE, I HAD THE TRANSMISSION FLUID CHANGED AT THE HONDA DEALER. THIS SEEMS TO BE A VERY DANGEROUS SITUATION. PLEASE INVESTIGATE. *TR
WHEN CRUISING ON THE HIGHWAY, THE STEERING WHEEL DEVELOPS A VIBRATION. ALSO, WHEN THE CAR IS IDLE, IT VIBRATES ALMOST LIKE A CYLINDER IS MISSING A SPARK. ONLY HAVE 34000 MILES ON THIS CAR AND ITS GIVING ME THESE ISSUES THAT THEY SAY "CAN'T BE FIXED". *TR
CHILD'S ARM BECAME ENTRAPPED BY TANGLEMENT IN THE UNBUCKLED SEATBELT NEXT TO THE SEAT WHERE HE WAS SITTING. THE SEATBELT LOCKED AND WOULD NOT RELEASE THE CHILD'S ARM. THE CHILD'S ARM WAS LOSING CIRCULATION AND THE BELT HAD TO BE CUT. THE CHILD SUFFERED BRUISING AND SPRAINED WRIST. HONDA IS REFUSING TO REPLACE THE SEATBELT BECAUSE IT THE WARRANTY DOESN'T COVER AND "MODIFICATIONS" TO THE SEAT BELT. I WAS TOLD THAT WE SHOULD HAVE DROVE TO A DEALER FOR ASSISTANCE. I'M NOT SURE HOW THAT WOULD BE POSSIBLE DURING AN EMERGENCY SITUATION. *TR
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC STATED THAT THE BRAKES AND ROTORS NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
THERE SEEMS TO BE A FLAW IN THE 2012 HONDA ACCORD FRONT DRIVER AND PASSENGER SEATS THAT MAKES THEM SO UNCOMFORTABLE THAT IT IS ACTUALLY PAINFUL. WHILE THIS MAY SEEM TO JUST BE A SUPERFICIAL MATTER, I BELIEVE THAT IT IS SERIOUS BECAUSE THE DISCOMFORT IS SO BAD THAT, WHILE DRIVING, THE DRIVER HAS TO SHIFT IN THE SEAT FREQUENTLY TO TRY TO ALLEVIATE THE DISCOMFORT. THIS CREATES A POTENTIAL SAFETY ISSUE. MOREOVER, AFTER DRIVING, THE PAIN IN MY RIGHT LEG AND BOTTOM IS SO BAD THAT IT CAN LAST FOR HOURS, IF NOT DAYS. I AM CONCERNED THAT THE SEATS ARE CAUSING PERMANENT NERVE OR MUSCLE DAMAGE. THE INJURY MAY NOT BE VISIBLE, BUT SOMETHING BAD IS HAPPENING. THE PAIN SEEMS TO BE CUMULATIVE BECAUSE IT SEEMS TO BE GETTING WORSE THE LONGER THAT I DRIVE THIS CAR. I THOUGHT THAT PERHAPS I WAS THE ONLY ONE WHO HAD THIS PROBLEM UNTIL I WENT ON-LINE AND DISCOVERED HUNDREDS OF SIMILAR COMPLAINTS POSTED ON SEVERAL WEBSITES. ON SEPTEMBER 13, 2013 I BROUGHT THE PROBLEM TO MY HONDA DEALER WHEN I TOOK THE CAR IN FOR ROUTINE SERVICE. THEY SAID THAT NO SEAT DEFECTS WERE FOUND WHEN COMPARED TO THE SEATS IN ANOTHER VEHICLE OF THE SAME MODEL. BECAUSE THE PROBLEM CONTINUED, IN JUNE 2014, I CONTACTED AMERICAN HONDA HEADQUARTERS WHO ARRANGED TO HAVE THE CAR SEATS EXAMINED. ONCE AGAIN, I WAS TOLD THAT THEY DID NOT FIND ANY MANUFACTURING DEFECT AND THEREFORE, THERE WAS NOTHING THAT THEY COULD DO. I DON'T SUGGEST THAT THERE IS A MANUFACTURING DEFECT; I AM STATING THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THE DESIGN OF THE SEATS. WITH THE HUNDREDS, IF NOT THOUSANDS OF COMPLAINTS POSTED ON-LINE, IT IS HARD FOR ME TO IMAGINE THAT HONDA IS NOT AWARE OF THE PROBLEM. BECAUSE HONDA DOESN'T SEEM INCLINED TO DO ANYTHING ABOUT THE PROBLEM, I REQUEST THAT THE NHTSA GET INVOLVED AND HAVE HONDA CORRECT THE PROBLEM. THANK YOU. *TR
I TOOK MY HONDA IN FOR A SCHEDULED OIL CHANGE AND TIRE ROTATION AT THE LOCAL HONDA DEALERSHIP. I TOLD HIM ABOUT A WINDING NOISE IN MY FRONT END AND A STRANGE SUBSTANCE ON MY TIRE RIMS. AFTER HAVING THE CAR A FEW HOURS THEY CALLED ME STATING THAT MY POWER STEERING RACK WAS COMPLETELY GONE IN ME CAR AND THAT IT WOULD HAVE TO BE REPLACED. MY CAR HAS 10,992 MILES ON IT. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF I WAS HIGHWAY DRIVING AT 70 MILES AN HOUR.
AS I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH, THE GLASS IN MY SUNROOF BURST. THERE WAS A LOUD POP, AND THEN I COULD HEAR HIGHWAY NOISE. THERE WERE ABSOLUTELY NO CARS AROUND ME AND NOTHING ABOVE ME, AND I HAD NOT GONE UNDER AN OVERPASS. MOST OF THE SUNROOF GLASS WAS GONE, AND THE REMAINING GLASS AND SEAL HAD SUNKEN DOWN INTO THE CAR AND WAS IN A CONCAVE SHAPE LIKE IT HAD BURST FROM THE INSIDE OUT. *TR
MY SUNROOF EXPLODED WHILE ON THE RAMP TO ENTER THE HIGHWAY. THERE WERE NO CARS AROUND, NO OVERPASSES WHEN I HEARD A LOUD EXPLOSION SOUND AND THEN WIND NOISE. NOT KNOWING WHAT HAPPENED I PULLED OVER, LOOKED AROUND THE CAR AND WENT BACK INSIDE AND STARTED DRIVING BUT THE WIND NOISE GOT LOUDER AND WHEN I OPENED THE SLIDER A LITTLE, I SAW THAT THE SUNROOF HAD SHATTERED. I PULLED OVER AGAIN AND CALLED MY DEALERSHIP AND WITHOUT EVEN LOOKING AT THE CAR THE SERVICE PERSON TOLD ME THAT A ROCK MUST OF HIT IT. I TOLD HIM THAT THERE WAS NO CARS OR TRUCKS AROUND ME AND HE SAID THAT IT MUST OF FLEW UP FROM SOMEWHERE. *TR
ROTOR MALFUNCTION PREMATURE. THE VEHICLE ONLY HAS 25K MILES ON IT, AND THE BRAKES ARE STILL GOOD. *TR
TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT OBSERVED AT DIFFERENT TIMES, ESPECIALLY WHEN MAKING TURNS, THAT THE STEERING WHEEL WOULD VIOLENTLY SHAKE. IT WAS DIAGNOSED THAT THE RACK AND PINION BOOT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
THE DRIVERS SEATS ARE VERY BAD AND CAUSE BACK PROBLEMS. I HAVE DEVELOPED SERVER BACK ACHES AFTER USING THIS HONDA FOR THE PAST 3 MONTHS. *TR
Data synced from NHTSA on May 4, 2026