NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Honda Accord. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
"TRAFFIC SIGN RECOGNITION SYSTEM" SEEMS TO RECOGNIZE HIGHWAY SHOULDER MILEAGE MARKERS AS A SPEED LIMIT BECAUSE THE SMALL SQUARE SIGNS HAVE BLACK LETTER ON WHITE BACKGROUND. [PENNSYLVANIA, UPPER MERION TOWNSHIP]. THE CAR'S OCR ALGORITHM PROCESSING IS FLAWED. SHOULD BE LOOKING FOR WORDS LIKE SPEED AND LIMIT IN ORDER TO REDUCE THE ERROR RATE. ALSO SHOULD TAKE INTO ACCOUNT THE CAR'S AVG SPEEDS FOR THE PAST 5 MINUTES TO FILTER OUT FALSE SIGN RECONITION. REPORTS SPEED LIMIT OF 65MPH IN 35MPH ZONE. ONCE REPORTED SPEED LIMIT 120MPH. THE HIGH ERROR RATE CAN LEAD TO DRIVER CONFUSION AND/OR MISINTERPRETATION OF CURRENT SPEED LIMIT. WHILE IT IS A NICE FEATURE, ITS ACCURACY NEEDS TO BE IMPROVED. FALSE READING HAS HAPPENED OVER SIX TIMES IN THE PAST FEW WEEKS.
ELECTRICAL PROBLEM CAUSING BREAKS TO SUDDENLY STOP. WAS TOLD CHIP WAS NO GOOD , PROBLEM CONTINUED 8 MONTHS LATER
IT'S AN ISSUE WITH MY CAR MOVING FORWARD AND COLLIDED WITH A STORE WHILE PARKED. I PARKED MY CAR ON A FLAT SURFACE IN FRONT OF A FARM STORE, WENT INTO THE STORE. ITS A FARM STORE IN AN OPEN FIELD. I WAS ABOUT 20 FEET AWAY FROM THE CAR WITH KEYS IN MY POCKET. I LEFT THE CAR AC RUNNING AS IT WAS A VERY HOT DAY AND I KNEW IT WOULD TAKE ME TWO MINUTES TO GRAB SOME FRESH CUCUMBERS. I GO THERE TWICE OR THREE TIMES A WEEK. WHEN I WAS IN THE STORE , I HEARD THE STORE OWNER WHO IS SITTING BY HIS HOUSE BY THE STORE STARTED SCREAMING SAYING YOUR CAR IS ROLLING. I LOOKED BACK AND SAW THE CAR DROVE FORWARD AND COLLIDED WITH THE STORE FRONT. MY CAR WAS PARKED ON A FLAT SURFACE, IT MOVED FORWARD WITH ITS OWN. NOW I AM AFRAID TO MY DEATH TO DRIVE THIS VEHICLE. I OR SOMEONE ELSE COULD HAVE BEEN DEAD IF WE WERE STRAIGHT AHEAD. PLEASE INVESTIGATE THIS VEHICLE SO THAT IF THERE IS AN ISSUE WITH THIS CAR, INSTANCES LIKE THIS CAN BE PREVENTED AND POTENTIALLY LIFE CAN BE SAVED.
THE CAR WAS IN MOTION ON THE HIGHWAY WHEN ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND IT STOPPED ACCELERATING. I PULLED OVER AND COULD NOT GET THE CAR TO ACCELERATE MORE THAN A COUPLE MPH.
THE FIRST WEEK I HAD THE CAR I PULLED INTO A PARKING SPACE AT A FAST FOOD RESTAURANT IN NASHUA, NH AND WENT TO GET OUT OF THE CAR. I PUSHED THE IGNITION BUTTON TO TURN THE ENGINE OFF BUT INADVERTENTLY FORGOT TO PUT THE CAR IN PARK. THE PARKING SPACE WAS ON A SLIGHT INCLINE WITH THE SLOPE GOING TOWARDS THE FRONT OF THE CAR. WHEN I ATTEMPTED TO STAND UP TO GET OUT OF THE CAR THE CAR CONTINUED TO ROLL, KNOCKING ME OVER, CATCHING/TWISTING MY RIGHT LEG IN AND UNDER THE DRIVER SEAT AND THE DOOR (FRACTURING IT IN TWO PLACES REQUIRING ME TO BE WHEELCHAIR BOUND AND NON-WEIGHT BEARING FOR 8 WEEKS). AS I PULLED MY RIGHT LEG OUT, I WAS ON THE GROUND AND THE DRIVER-SIDE REAR TIRE RAN OVER MY LEFT LEG. FORTUNATELY A CURB AT THE END OF THE PARKING SPACE STOPPED THE CAR FROM ROLLING, BUT ALLOWED IT TO ROLL FAR ENOUGH FOR MY LEFT LEG TO NOT BE TRAPPED UNDER THE TIRE. AFTER THE INCIDENT, I MUST HAVE BEEN IN SHOCK AS I GOT BACK IN THE CAR AND DROVE TO MY DAUGHTER'S HOUSE ABOUT 10 MINUTES AWAY. I HAVE DISCUSSED THIS WITH OTHER PEOPLE AND MANY OTHER CAR MANUFACTURERS HAVE A SAFETY MEASURE IN PLACE WHERE IF THE DRIVER SIDE DOOR IS OPENED WHILE THE CAR IS IN DRIVE IT WILL AUTOMATICALLY STOP SO IT WILL NOT RESULT IN THIS TYPE OF ACCIDENT. I BELIEVE THAT THE FAILURE TO HAVE A SAFETY MECHANISM IN PLACE (LIKE NOT DEPLOYING AIRBAGS IF NO WEIGHT IN THE SEAT, OR TURNING OFF THE LIGHTS AFTER A CERTAIN PERIOD OF TIME IF THEY ARE LEFT ON, ETC.) RESULTED IN THIS HAPPENING AND MY UNDERSTANDING FROM OTHER IS THIS COULD BE AS SIMPLE AS A SOFTWARE UPDATE. I BELIEVE HONDA SHOULD IMPLEMENT SIMILAR SAFETY MEASURES THAT OTHER CAR MANUFACTURERS HAVE IN PLACE TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE.
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE LANE DEPARTURE FEATURE ACTIVATED, FORCING THE VEHICLE BACK TO THE CENTER IN BETWEEN THE LANES. THE CONTACT STATED THAT WHENEVER AN OBJECT OR ANOTHER VEHICLE WAS NEARBY, THE FORWARD COLLISION AUTOMATIC BRAKING ENGAGED WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MCGRATH HONDA (2020 N RANDALL RD, ELGIN, IL 60123) TO BE DIAGNOSED AND TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN BACK 5 ADDITIONAL TIMES WITH THE SAME RESULTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,200.
I WAS STOPPED AT A STOP SIGN. WHEN I STARTED TO GO AGAIN MY CAR WOULD BARELY MOVE. ALL THE WARNING LIGHTS STARTED FLASHING WITH ONE SAYING TO TAKE THE CAR TO A DEALERSHIP IMMEDIATELY. I WAS NOT ABLE TO DRIVE THE CAR ABOVE 20 MILES PER HOUR. I PULLED OVER AND CALLED THE MY DEALERSHIP, THE CLOSEST ONE. MY CAR WAS TWO WEEKS OLD. THE SERVICE DEPARTMENT SAID THE COMPUTER STOPPED TALKING TO THE CAR. THEY WERE UNABLE TO FIND THE ROOT CAUSE, AFTER HAVING THE CAR FOR 17 DAYS. I FEEL UNSAFE IN THIS VEHICLE.
HONDA ACCORD 2020 LX HAS SO MUCH RATTLE PROBLEMS WHEN DRIVING ON THE GROOVED ROAD WHEN ACCELERATING, ESPECIALLY ON BAD CONDITION HIGHSPEED ROAD AROUND 60-70 MPH. NOISE HAPPENS IN THE DASHBOARD, B PILLAR SEATBELT AREA, ROOF BETWEEN B AND C PILLAR. WHICH DISTRACTS PEOPLE WHEN DRIVING, SO DANGEROUS.
UPON HVAC SYSTEM WORKING AND VEHICLE IS IN MOTION, VEHICLE WILL EMIT A LOUD RATTLING NOISE WHICH SEEMS TO BE COMING FROM THE DASHBOARD OR HVAC SYSTEM COMPONENTS. *TR
BREAKS SENSORS CAUTION POPS ON SCREEN FOR NO REASON (IT'S WORRIED FOR ME) 1.- BREAK SYSTEM PROBLEM AND 2.- ANTI-LOCK SYSTEM PROBLEM. SEAT BELT FROM THE TOP ADJUSTMENT THAT PLASTIC ARE ANNOYED NOISE AS SAME NOISE FROM THE CENTER WINDSHIELD AND HEATER CENTER NOISE. WHO I CAN BE SAFETY IF THAT NOISE COMES FROM THE SEAT BELT? THE TACHOMETER IS NOT VISIBLE WHEN SELECTING ANY OPTION ON THE INFORMATION SCREEN. THIS PROBLEMS NEEDS TO FIX AND IMPROVE.
I WAS DRIVING ON THE HIGHWAY ON A SUNNY DAY WITH NO OTHER CARS AROUND ME, AND NOTHING IN FRONT OF ME. I WAS DRIVING APPROXIMATELY 55MPH, AND ALL OF A SUDDEN THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND ALMOST BROUGHT THE CAR TO A FULL STOP. THE BRAKING SYSTEM ENGAGED FOR APPROXIMATELY 4 SECONDS, MY FOOT REMAINED ON THE GAS BECAUSE I WAS STARTLED AND COULD NOT UNDERSTAND WHAT WAS HAPPENING, AND HAD NO TIME TO REACT. THE AUTOMATIC BRAKING SYSTEM THEN RELEASED, AND THE CAR KEPT DRIVING. *TR
I JUST FILED THIS COMPLAINT AND CHECKED THE BOX THAT I DID NOT WANT MY INFORMATION SHARED WITH THE MANUFACTURER PRIOR TO AN INVESTIGATION. I WOULD LIKE THIS INFORMATION TO BE SHARED WITH THE MANUFACTURER PRIOR TO AN INVESTIGATION. I WAS DRIVING ON THE HIGHWAY ON A SUNNY DAY WITH NO OTHER CARS AROUND ME, AND NOTHING IN FRONT OF ME. I WAS DRIVING APPROXIMATELY 55MPH, AND ALL OF A SUDDEN THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND ALMOST BROUGHT THE CAR TO A FULL STOP. THE BRAKING SYSTEM ENGAGED FOR APPROXIMATELY 4 SECONDS, MY FOOT REMAINED ON THE GAS BECAUSE I WAS STARTLED AND COULD NOT UNDERSTAND WHAT WAS HAPPENING, AND HAD NO TIME TO REACT. THE AUTOMATIC BRAKING SYSTEM THEN RELEASED, AND THE CAR KEPT DRIVING. *TR
HARD TO DRIVE THE VEHICLE STRAIGHT WHILE AT HIGHWAY SPEEDS. PROBLEM PERSISTS WITH AND WITHOUT HONDA'S LANE DEPARTURE ON OR/AND OFF. *TR
THE DRIVER'S SEATBELT ASSEMBLY GENERATES AN INTERMITTENT RATTLING NOISE, ESPECIALLY WHEN GOING OVER ROAD IMPERFECTIONS/BUMPS. THIS MAKES ME QUESTION WHETHER THE SEATBELT IS GOING TO WORK IN CASE OF AN ACCIDENT. THE PROBLEM WAS NOTICED AFTER TWO HOURS OF PURCHASE.
I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE CONTACTED HONDA AMERICA ABOUT THIS (CASE10206483). THE FRONT PASSENGER AIRBAGS ARE OFTEN NOT ACTIVATED WHEN THE CAR IS IN MOTION WITH AN ADULT SIGNIFICANTLY WEIGHING MORE THAN 65 LBS. SITTING ON THAT SEAT, WHILE ALL CONDITIONS SPECIFIED IN THE OWNER'S GUIDE ARE MET. AS AN EXAMPLE OF THE PROBLEM, MULTIPLE TIMES WHEN MY 82 LB. WIFE HAS SAT ON THE FRONT PASSENGER SEAT THE PASSENGER AIRBAG OFF INDICATOR WOULD AT FIRST GO OUT, AS IT SHOULD. BUT AFTER WE DRIVE FOR A LITTLE WHILE, IT GOES ON AND STAYS ON FOR THE REST OF THE TRIP, INDICATING THAT THE PASSENGER AIRBAGS ARE OFF, THUS PUTTING HER AT RISK. MY HONDA DEALER HAS VERIFIED RELATED PROBLEMS BY TAKING MY WIFE FOR DRIVES IN MY CAR. HE GOT THE SAME PROBLEMS IN ANOTHER 2020 ACCORD LX CVT. HE HAS ALSO HAD HIS PERSONNEL SIT IN THE FRONT PASSENGER SEAT AND GOT THE SAME PROBLEMS. HE HAS GIVEN UP. THE DEALER TESTED ALL RELEVANT PARTS. THEY WORKED PERFECTLY. BUT THEN HE TESTED THE WEIGHT-SENSOR WITH MY WIFE ON THE SEAT. THE READING WAS 50 LBS. FOR AN 82 LB. WOMAN. NOTE THAT I WEIGH 132 LBS. AND HAVE NO SUCH PROBLEMS. I WONDER HOW MANY ADULTS ARE DRIVING AROUND WHILE SITTING IN THE FRONT PASSENGER SEAT NOT REALIZING THAT THEY ARE AT RISK BECAUSE THE AIRBAGS ARE OFF. THIS MIGHT ALSO APPLY TO OTHER MAKES AND MODELS. I SUGGESTED THAT SERIOUS CONSIDERATION BE GIVEN TO LOWERING THE WEIGHT-SENSOR READING THAT COMMANDS THE PASSENGER AIRBAGS TO BE TURNED ON, SO THAT THE AIRBAGS ARE ACTIVE FOR PASSENGERS WEIGHING SIGNIFICANTLY MORE THAN 65 LBS., LIKE MY WIFE.
AC IS NOT WORKING AT SECOND AFTER I PICK UP THE CAR. IT ONLY 50 MILES. TURN THE TEMPERATURE TO 'LO', THE FAN BLOWS WARM AIR.
WE RECENTLY PURCHASED A 2020 HONDA ACCORD EX. WE HAVE DRIVEN IT ABOUT 3200 MILES IN THE 3 MONTHS WE OWNED IT. DURING THAT TIME IT HAS SHIFTED FROM DRIVE TO NEUTRAL 3 TIMES WHEN MY WIFE, WHILE DRIVING FORWARD AT NORMAL SPEEDS, LIGHTLY BRUSHED THE SHIFTER WHILE ADJUSTING A CONTROL ON THE DASH OR ON THE STEERING WHEEL. THE THIRD TIME SHE ATTEMPTED TO QUICKLY SHIFT BACK TO DRIVE AND BECAUSE THE LOCK IS ON THE FRONT SIDE OF THE SHIFT KNOB IT WAS DEPRESSED AND SHE WENT PAST DRIVE INTO SUPER (LOW GEAR); THE LOWER GEAR SLOWED THE CAR VERY ABRUPTLY (AND, OF COURSE DID SO WITHOUT ACTIVATING THE BRAKE LIGHTS) AND SHE WAS NEARLY REAR ENDED. THIS IS A VERY DANGEROUS SITUATION AND WE ARE CONSIDERING SELLING THE VEHICLE.
APPROXIMATELY RIGHT AFTER I PURCHASED THE CAR, I BEGAN HAVING TROUBLE WITH THE BRAKE. THE BRAKE SYSTEM IS HARDER THAN NORMAL; WHEN I APPLY PRESSURE TO THE BRAKE PEDAL, IT FEELS LIKE IT HAS SEVERAL LAYERS UNTIL I PUSH IT TO THE END. IT FEELS LIKE IT DOESN'T RESPOND RIGHT AWAY. ALSO, THE BRAKE IS GIVING ME A STRONG RESPOND, SO I FEEL THE CAR IS SHAKING SIGNIFICANTLY WHEN I DO AN IMMEDIATE STOP. ALSO, WHEN I APPLY PRESSURE TO THE BRAKE, THE MOTION OF THE CAR RUSH FORWARD AND SLIDE DOWN BEFORE IT RESPONDS CORRECTLY.
Transmission Fuel pump Ac compressor
Data synced from NHTSA on May 4, 2026