2002 Honda Civic Complaint Log

WHILE DRIVING DOWN HILL THE TRANSMISSION SHIFTED TO 2ND GEAR. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE ADDITIONAL VEHICLE INFORMATION. *NM

THIS IS ABOUT SRS INDICATOR LIGHT AND OPDS SYSTEM. SRS LIGHT TURNED ON IN JUNE 2004, AT THE DEALERSHIP I WAS TOLD "FALSE ALARM" AND IT WAS RESET. THE SAME THING HAPPENS SEVERAL MOUNTS LATER. IN 2007 HONDA ISSUED EXTENDED WARRANTY FOR OPDS SYSTEM, IN THAT DOCUMENT SRS LIGHT (STAYS ON) IS LINKED TO OPDS SYSTEM. BY AN E-MAIL FROM HONDA I WAS TOLD IF SRS LIGHT IS ON (OPDS FAILURE) THE AIRBAGS WILL NOT DEPLOY. THIS IS A VERY IMPORTANT SAFETY ISSUE AND HONDA MUST ISSUE A RECALL FOR THE OPDS SYSTEM. *TR

DT*: THE CONTACT STATED THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 6 TIMES TO DETERMINE WHAT IS CAUSING A LOUD CLICKING NOISE AT 5MPH IN THE FRONT SUSPENSION. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. HOWEVER, NO REPAIRS HAVE BEEN MADE.

THE SRS SENSOR LIGHT FOR MY 2002 HONDA CIVIC HAS BEEN ON IN MY CAR SINCE I PURCHASED IT IN 2004. I TAKEN THE CAR TO THE DEALERSHIP WHO TOLD ME THAT THEY DO NOT KNOW WHAT THE PROBLEM IS. THE SRS INDICATOR LIGHT SHOWS AIRBAG. *TR

I PURCHASED A 2002 HONDA CIVIC. WITHIN ONE WEEK THE SRS LIGHT CAME ON AND REMAINS ON. WHEN I CALLED THE DEALERSHIP I WAS TOLD THAT IT IS A FREQUENT PROBLEM HOWEVER IT IS NOT COVERED UNDER WARRANTY. IF THIS IS A FREQUENT PROBLEM THEN WHY DID THEY NOT RECALL AND REPLACE THE SENSORS OR DEFECTIVE PARTS. SRS FROM WHAT I WAS TOLD IS THE SENSOR FOR THE SEATBELT AND AIRBAGS. WHY AM I THE ONLY ONE WHO FEELS THAT THOSE ARE ISSUES SO INTEGRAL TO SAFETY THAT THEY WARRANT RECALL AND REPLACEMENT. *TR

SRS INDICATOR LIGHT CAME ON FOR NO APPARENT REASON IN MY 2002 HONDA CIVIC EX, WHICH WAS PURCHASED NEW. THE FAILURE OF THE PART IN QUESTION CAUSES THE AIRBAGS TO FAIL IN THE EVENT OF A COLLISION. I HAVE BEEN ASSURED THAT THIS IS A COMMON FAILURE IN THE SRS CONTROL UNIT, AND IS NOT DUE TO ANY NEGLIGENCE OF THE CAR OWNER (WHEN THE VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT). I HAVE COME ACROSS MANY PEOPLE WITH THE SAME COMPLAINTS, AND I CAN NOT UNDERSTAND HOW SUCH A VITAL PART FAILING CAN NOT BE GROUNDS FOR A SAFETY RECALL. DUE TO THE HIGH FAILURE RATE OF THIS PART, THE EXPENSE TO CORRECT IT, THE ABUNDANCE OF COMPLAINTS, AND THE SAFETY-RELATED CONCERNS ARISING FROM SUCH FAILURE, I ASK THAT THIS BE INVESTIGATED AND A SAFETY RECALL BE ISSUED. THANK YOU.*AK

THE CONSUMER HAD THE OIL CHANGED BY THE DEALER, SHE DROVE THE VEHICLE HOME, PARKED THE VEHICLE IN THE GARAGE AND LATER SMELLED SMOKE COMING FROM THE GARAGE. UPON ENTERING THE GARAGE THE CONSUMER NOTICED FIRE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS DESTROYED AND THERE WAS A SUBSTANTIAL AMOUNT OF DAMAGE TO THE HOME. *JB *NM

WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE SEAT BELT FAILED,CAUSING DRIVER'S HEAD TO HIT THE WINDSHIELD. NO REPORT OF AIR BAG DEPLOYMENT. *AK

THE ABS LIGHT HAS BEEN COMING ON IN MY CAR FOR A COUPLE OF MONTHS. I HAVE TAKEN MY CAR TO THE DEALER (ITS STILL UNDER WARRANTY) 4 TIMES. THE LAST TIME WHICH WAS THIS WEEK THEY TOLD ME THAT THERE WAS A CODE IN THE SYSTEM AND THEY CLEARED IT OUT SO THE LIGHT WOULD GO OFF BECAUSE IF THEY TAKE THE WHOLE SYSTEM OUT AND REPLACE WHAT THE CODE SAYS THE PROBLEM IS AND THE LIGHT COMES BACK ON IT WILL END UP COSTING THEM ABOUT $500.00 TO REPLACE THE PART. THIS MORNING I WAS COMING TO WORK AND THE LIGHT CAME BACK ON AND I CALLED HONDA AND AGAIN HE TALKED ABOUT IT MAY COST THEM $500.00 IF THEY REPLACE THE WRONG PART BUT TO BRING MY CAR IN AND THEY WILL LOOK AT IT, I TOLD HIM THAT I COULD NOT LEAVE MY CAR RUNNING BECAUSE I HAD TO COME TO WORK THIS MORNING SO THE LIGHT WILL PROBABLY BE OFF WHEN I GET BACK IN IT BECAUSE WHEN THE LIGHT COMES ON IF YOU TURN THE CAR OFF AND BACK ON IT GOES OUT. I ASKED HIM IF I COULD DROP IT OFF AND THEY COULD TAKE IT FOR A TEST DRIVE TO SEE IF IT COMES BACK ON SO THEY CAN GET THE CODE OUT OF IT AND HE TOLD ME TO DRIVE IT AROUND AND I TOLD HIM THAT IT WAS IMPOSSIBLE BECAUSE I HAVE TO WORK, SO AGAIN I AM DRIVING WITH PARTIAL BRAKES. *JB

WHILE DRIVING, THE HEADLIGHTS WENT OUT WITHOUT WARNING, LEAVING THE CONSUMER WITHOUT VISION OF THE ROAD. AN INDEPENDENT SHOP REPLACED BOTH WIRE HARNESS AND BULBS. DEALER NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *JB

WAS DRIVING ABOUT 30 MPH AND HIT HEAD ON WITH ANOTHER CAR. I WAS INJURED DUE TO THE FACT THAT THE AIR BAGS DID NOT DEPLOY. *JB

WHILE DRIVING AT NIGHT HEADLIGHTS SHUT OFF WITHOUT WARNING. THE SERVICE DEALER STATED THAT THE HEADLIGHT HARNESS SWITCH OVERHEATED, CAUSING AN ELECTRICAL SHORT. A RECALL WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *SC *JB

WHILE DRIVING AT ABOUT 50 MPH HEAR A NOISE AND LOST CONTROL OF THE CAR. STILL HOLDING THE STEERING WHEEL. *JB

WHILE DRIVING AT 30 MPH ON A SMOOTH ROAD THE VEHICLE SUDDENLY PULLED TO THE RIGHT THEN TO THE LEFT AND STRUCK A VEHICLE ON THE OPPOSITE LANE. THERE WAS NO WARNING. EVERYTHING WAS WORKING UNTIL THE TIME OF THE INCIDENT. THE DRIVER SUSTAINED BROKEN RIBS AND THE TWO CHILDREN IN THE BACK SEAT SUSTAINED BRUISES AND CUTS. *AK THE VEHICLE WAS A TOTALED . *SC *JB

WHILE DRIVING 60 MPH DRIVER APPLIED THE BRAKES AND VEHICLE STALLED. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

FRONT STRUT FAILURE ON 2002 CIVIC COUPE EX AT ONLY 47,000 MILES. CHARGED FOR REPAIR DESPITE EARLY STRUT FAILURE BEING A KNOWN FACTORY DEFECT.*AK

AFTER THE SEAT BACK WAS ADJUSTED, THE LOCKING LEVER DID NOT RETURN TO LOCK THE POSITION. THE SEAT WOULD LEAN BACK IT PUSHED. *AK *JB

THE WINDSHIELD DEVELOPED A CRACK STARTING AT THE POST ON THE DRIVERS SIDE OF THE VEHICLE. THE DEALER INSISTED THAT A ROCK MUST HAVE CAUSED IT AND SO IT WAS NOT COVERED BY THE WARRANTY. HOWEVER, AS THE ONLY DIRVER OF THE VEHICLE I BELIEVE I WOULD HAVE NOTICED A ROCK HITTING THE WINDSHIELD.*AK

VEHICLE STARTED MAKING A WHINING NOISE AND EVENTUALLY WOULD NOT ACCELERATE. VEHICLE COASTED TO A STOP ON THE SIDE OF THE ROAD WHERE IT HAD TO BE TOWED. IT WAS CHECKED BY COMPUTER AND THE CODE P0173 CAME UP (TRANSMISSION FAILURE). *LA

CLICKING NOISE IN 1ST, 2ND, AND 3RD GEAR. FRONT BRAKES SQUEAL

I BOUGHT A BRAND NEW 2002HONDA CIVIC. THE CAR CAME WITH FROTNAL AIR BAGS. I HAD AN AUTO ACCIDENT ON 12/14/03, LOST CONTROL OF MY CAR ON BLACKICE AND I WAS GOING 25 MPH ON I-495 EASTBOUND (LINCOLN TUNNEL/KENNEDY BLVD EXIT). MY CAR CRASHED FRONTALLY INTO THE GUARD RAILS OF THE HIGHWAY. I HAD MY SEAT BELT ON, BUT SURPRISINGLY THE AIR BAGS DID NOT GO OFF. I WAS SURPRISE THAT THE AIR BAGS DID NOT WORK, AND MAKE ME THINK THAT IF I WOULD HAVE BEEN DRIVING AT A HIGHER SPEED, I COULD HAVE BEEN INJURED SEVERELY. I KNOW THAT THESE AIR BAGS ARE SUPPOSE TO WORK AT AN IMPACT AT A MINIMUM SPEED OF 10 MPH AND IF THE CRASH IS FRONTAL. I AM CURRENTLY GOING FOR THERAPY SINCE I IJURED MY NECK, SHOULDER AND BACK DUE TO THE IMPACT OF THE ACCIDENT.*AK

WHILE DRIVING BETWEEN 45 TO 55-MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND DRIVER'S AIR BAG DID NOT DEPLOY. NO AIR BAG WARNING LIGHT APPEARED PRIOR TO THE CRASH. DRIVER WAS WEARING THE SEAT BELT. *AK

AFTER STARTING VEHICLE AIR BAG LIGHT ILLUMINATED AND STAYED LIT THE REMAINDER OF THE TIME THAT VEHICLE WAS OPERATED. CONSUMER TOOK VEHICLE TO DEALER FIVE TIMES, BUT PROBLEM WAS NOT RESOLVED. DEALER TOLD CONSUMER IF PROBLEM HAPPENED AGAIN THEY WOULD UNPLUG THE AIR BAGS. *AK

AFTER THE FIRST YEARS MAINTENANCE TIRES WERE ROTATED. SINCE THEN I HAVE HAD NUMEROUS STEERING PROBLEMS. I DO NOT FEEL I HAVE SAFE CONTROL OF VEHICLE WHILE DRIVING. CONTACTED DEALERSHIP AND SERVICE AS DONE AGAIN FOR FREE. DEALERSHIP STATED A WHEEL ALIGNMENT WAS NEEDED. THIS STILL DID NOT CORRECT THE PROBLEM. I STILL HAVE STEERING PROBLEMS AND IT FEELS UNSAFE AT TIMES I AM NERVOUS DURING TURNS. AT ONE POINT WHEN I'M AT A LIGHT AND PRESS GAS WHEELS STEER OFF WITHOUT CONTROL. THIS HAS HAPPENED A NUMBER OF TIMES. AT ONE POINT ANOTHER DRIVER TOLD ME SMOKE WAS COMING FROM MY WHEEL I LOOKED AND SAW NO PROBLEM SINCE IT HASN'T OCCURRED BUT STEERING IS STILL AN ISSUE. DATE BELOW IS MOST RECENT ISSUE. I AM NOTIFYING BEFORE A ACCIDENT OCCURS. DEALERSHIP TESTED AND STATED THERE IS NO MORE PROBLEM BUT YET I FEEL UNSAFE SINCE FIRST MAINTENANCE AT DEALERSHIP. BEFORE THEN CAR WAS EXCELLENT. DEALERSHIP ALSO STATED ROTATION MAY TAKE A WHILE TO ADJUST. IT HAS NOT YET. THEY WOULD LIKE TO JUST ROTATE TIRES BACK TO ORIGINAL I DON'T WANT THAT. DEALERSHIP STATED IT HELPS WEAR ON TIRES BY ROTATING. *LA

VEHICLE WAS INVOLVED IN A REAR END COLLISION. AND ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. *AK

ON MAKING RIGHT HAND TURNS, VEHICLE HAS BEGUN TO MAKE CLATTERING NOISES FROM UNDERNEATH THE VEHICLE. THE SERVICE DEALER, HERITAGE HONDA - TOWSON MARYLAND, HAS TOLD ME THAT IT IS A TRANSMISSION PROBLEM AND THAT THEY WILL HAVE TO ORDER PARTS TO REPLACE REVERSE GEAR. THE VEHICLE NOW HAS 13,000 MILES ON IT. IN DECEMBER OF 2002, WITHIN 600 MILES OF PURCHASING THE CAR, THE DEALER HAD TO REPLACE MAIN SHAFT BEARINGS IN THE TRANSMISSION BECAUSE OF CLATTERING NOISES IN 1ST AND 2ND GEAR. WHEN I HAVE ASKED FOR A VEHICLE HISTORY REPORT, I HAVE ALSO FOUND THAT THE HONDA DEALER I PURCHASED THE VEHICLE FROM , HERITAGE HONDA - WESTMINSTER, MARYLAND , HAD ALREADY REPLACED 5TH GEAR IN THE VEHICLE BEFORE I EVER PURCHASED THE CAR, WHEN IT HAD JUST 10 MILES ON IT. THE VEHICLE HISTORY SHOWS THAT THE GEARS HAD BEEN FOUND TO BE "CHEWED UP" AT THAT TIME. AS OF TODAY, HONDA HAS NOT AGREED TO REPLACE THE ENTIRE TRANSMISSION, BUT SEEMS ONLY TO BE WILLING TO REPLACE PART BY PART AS THEY FAIL. *LA

WHILE DEPRESSING THE BRAKE PEDAL TO DECELERATE VEHICLE ACCELERATED TO A HIGH RATE. CONSUMER SHUT OFF THE VEHICLE, AND RESTARTED THE ENGINE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK DEALER REPLACED THROTTLE BODY AND CABLE. *LA

FUEL GAUGE SHOWS "EMPTY" WHEN THERE ARE 3+ GALLONS IN THE TANK

WHILE DRIVING, THE CONSUMER MADE A LEFT TURN AND WAS HIT HEAD ON BY ANOTHER VEHICLE. UPON IMPACT, THE LEFT FRONT AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED A BROKEN NECK AND WAS HOSPITALIZED. *AK *NLM *TT *JB DRIVER WAS WEARING HER SEATBELT. THE FRONT PASSENGERS SEAT WAS UNOCCUPIED. MAKING A TURN AT 15 MPH THE VEHICLE WAS HIT ON THE DRIVER'S SIDE FRONT. THE DRIVER IS 5FT TALL AND SUSTAINED A BROKEN STERNUM AND BROKEN NECK FROM CRASH. WILL FAX PHOTOS OF THE CRASHED VEHICLE. THE 80 YEAR OLD DRIVER DID NOT STRIKE THE STEERING WHEEL. THE STERNUM FRACTURES ARE BELIEVED TO BE THE RESULT OF THE SEAT BELT LOCKING UP DURING THE EVENT.CW *TT *JB

I BOUGHT A NEW 02 HONDA CIVIC EX. ON AUG 31 03 IT HAD BEEN RAINING AND I LOOKED DOWN FOR A MOMENT AND WHEN I LOOKED UP I WAS ON THE EDGE OF THE ROAD JERKING MY CAR BACK ONTO THE ROAD MY CAR SLID IMPACTING A MAILBOX ON MY PASSENGER FRONT SIDE THEN PRECEDED TO FLIP SEVERAL TIMES. NEITHER AIRBAG DEPLOYED (I WAS TOLD DUE TO THE FIRST IMPACT WAS NOT TO THE FRONT). WHILE FLIPPING MY SEATBELT RELEASED ME THROWING ME OUT OF THE DRIVER WINDOW LANDING FACE FIRST IN THE MIDDLE OF THE ROAD. MY INJURIES MY LEFT ARM WAS SEVERELY BURNED DOCTORS CONCLUDE MY SEATBELT WRAPPED AROUND MY ARM DUE TO THE FLIPPING THE SEATBELT CUT MY ARM 3/4 OF THE WAY ALMOST AMPUTATING IT. I WENT THROUGH 6 SURGERIES AND NOW HAVE RADIAL NERVE DAMAGE AND LIMP WRIST. I CAN NOT EXTEND MY FINGERS AND WILL NEVER BE ABLE TO.I ALSO BROKE THAT ARM HAVING AN EXTERNAL CAST SINCE MY ARM WAS CUT. I FRACTURED MY FRONT & BACK HIP ON MY RIGHT SIDE, MY LEFT PELVIC BONE AND THE LEFT FRONT HIP BONE. I SPENT OVER A MONTH IN THE HOSPITAL. I WAS DETERMINED AT 25 DISABLED! I WAS TOLD BY ATTORNEYS THE WRECK WAS MY FAULT SO THEREFORE MY CAR MALFUNCTIONING AND MY INJURIES RECEIVED WAS MY FAULT TO DEAL WITH IT. WHICH I HAVE AND WILL FROM NOW ON. I HOPE ONE DAY SOMEONE WILL DO SOMETHING ABOUT WHAT HAS HAPPENED TO PEOPLE. THE WRECK WAS MY FAULT, BUT THE INJURIES I RECEIVED WAS NOT! *TR

FOR EVERYONE WONDERING IF THE SRS SENSOR IS SOMETHING THAT NEEDS TO BE RECALLED.. I WILL TELL YOU YES!! I BOUGHT MY 2002 CIVIC NEW AND IN AUGUST 2003 I TOTALED OUT MY CAR. NEITHER AIR BAG DEPLOYED AND MY SEAT BELT (WHICH I USE TO BELIEVE IN) RELEASED WHILE MY CAR FLIPPED SEVERAL TIMES AND I WAS EJECTED. SINCE MY SEATBELT RELEASED IN THE MIDDLE OF FLIPPING SOMEHOW WRAPPED AROUND AND CUT AND BURNED MY ARM. MY ARM WAS ALMOST AMPUTATED 3/4 OF THE WAY. THANK GOD FOR THE 2 INCHES AND MY AMAZING DOCTORS I WAS ABLE TO KEEP MY ARM AFTER SIX SURGERIES INCLUDING PLASTIC SURGERY. MY ARM WAS ALSO BROKE. I NOW HAVE RADIAL NERVE DAMAGE WHICH MEANS I CAN NOT OPEN AND CLOSE MY HAND ALONG WITH LIMP WRIST. ALSO BOTH HIPS WERE FRACTURED ALONG WITH MY PELVIC.DUE TO THE LACERATIONS FROM MY SEAT BELT AN ARTERY WAS CUT WHERE I LOST ALOT OF BLOOD AND WAS TOLD I WAS TOUCH AND GO AT THE TIME AND WERE NOT SURE IF I WAS GOING TO MAKE IT, AFTER BLOOD TRANSFUSIONS AND SURGERIES I AM BEYOND THANKFUL TO BE HERE TODAY. AT THE AGE OF 25 I WAS PUT ON DISABILITY AND ALSO HAD TO FILE BANKRUPTCY DUE TO I HAD OVER 100K IN MEDICAL BILLS. FOR THOSE OF YOU THAT ARE HAVING PROBLEMS WITH THIS PLEASE GET IT FIXED IT COULD MEAN MORE THAN YOU KNOW. I REFUSE TO EVER BUY A HONDA AGAIN 10 YEARS LATER THEY NOW SAY THERE ARE PROBLEMS WITH THIS CAR. I HATE HONDA CORP WITH EVERYTHING IN ME. I WILL NEVER BE ABLE TO PLAY CATCH WITH MY CHILDREN AND WILL NEVER REMEMBER WHAT ITS LIKE TO JUST DO EASY TASKS THAT NOW TAKES ME HOURS. THANKS FOR ALLOWING ME TO SHARE MY COMPLAINT! *TR

RODENTS ARE ABLE TO GET INTO THE VENTILATION SYSTEM AND PLUG UP THE DEFROSTER SYSTEM. THE FACES ARE COMING THROUGH THE AIR VENTS WHEN THE AIR IS TURNED ON. THIS AFFECTS THE CAPACITY OF THE DEFROSTER SYSTEM TO FUNCTION. NEITHER DEALERSHIP NOR THE MANUFACTURER ARE PROVIDING ANY SOLUTION TO THE PROBLEM. *AK *SC

MY SRS INDICATOR LIGHT COMES ON WITH ERROR CODE 15-3, WHICH EFFECTIVELY TURNS OFF MY AIR-BAGS ON MY 2003 CIVIC EX. I'VE BEEN TO THE DEALERSHIP FOR WHAT IS NOW THE THIRD TIME. THE FIRST TIME THEY RESET THE FRONT PASSENGER SIDE OPDS UNIT. THE SECOND TIME THEY REPLACED THE OPDS UNIT AND NOW FOR THE THIRD TIME THEY ARE GOING TO REPLACE IT AGAIN. IN THE MEANTIME I HAVE TO DRIVE A $20,000 VEHICLE WITH AIRBAGS THAT DON'T WORK. MECHANIC BLAMED ELECTRICAL INTERFERENCE, BUT I DON'T HAVE A CELL PHONE OR LAPTOP OR ANYONE SITTING IN THE FRONT-SIDE PASSENGER SEAT THAT HAS CAUSED THE TRIP. IT SEEMS TO ME THAT THE CAR DOES NOT MEET ITS DESIGN SPECS. AND IS A LEMON. AND WHOEVER HEARD OF NOT BEING ABLE TO TAKE A CELL PHONE IN A CAR ? *PH

WE HAVE A 2002 HONDA CIVIC LX AUTOMATIC AND A 2003 HONDA CIVIC LX MANUAL. ON BOTH CARS, THE FUEL GAUGE IS HIGHLY INACCURATE; THE LOW FUEL LIGHTS ILLUMINATE IN AN UNPREDICTABLE MANNER AND THE FUEL GAUGES WILL FLUCTUATE TO THE POINT THAT WE ARE UNABLE TO TRUST THE READING WHEN BELOW 1/4 OF A TANK. *LA

WHEN I PURCHASED MY CAR 8/02 THE AC WAS BLOWING HOT AIR..THE DEALER SAID THAT WAS NORMAL..I TOLD THEM THAT WAS NOT POSSIBLE-CARS DO NOT BLOW HOT AIR EVERYTIME YOU STOP, TURN A CORNER AND EXCELLERATE. I DEALT WITH IT UNTIL THIS SUMMER 7/03 AND TOOK IT BACK TO DEALER WHO RECHARGED THE SYSTEM. I TOLD THEM I THOPUGHT IT WAS A LEAK IN COMPRESSOR, CRAKC IN BELT OR THERMOSTATS DIDN'T WORK. THEY JUST IGNORED AND SAID ALL WAS FINE. (1) WEEK LATER I AM ONCE AGAIN AT THE DEALER BECAUSE IT IS STILL BLOWING HOT AIR. DEALER SAID THAT THE AC UNIT WAS NOT INSTALLED IN CIVICS AT FACTORY YET THEY WERE INSTALLED LATER AND ARE OBVIOUSLY CHEAPER AND THEY DON'T WORK VERY WELL. I ASKED HIM WHY THEY DON'T TELL PEOPLE THIS. HE STATED THEY DO-WHICH WE THE BUYERS KNOW THAT THEY WOULD NEVER TELL US THAT BECAUSE THEY ARE THERE TO,SELL CARS. I DO NOT KNOW WHAT THEY WILL TELL ME THIS TIME BUT IF IT IS STILL BLOWING HOT AIR ON AND OFF I AM GOING BACK TO THE DEALER AND ASK FOR MY MONEY BACK AND WILL TAKE AN ATTORNEY. THEY SHOULD NOT PUT IN CHEAP ITEMS AND RIP OFF PEOPLE. I LIVE IN AZ WHERE IT IS 116+ DEGREES. I DROVE THE ACCORD AND HAD NO PROBLEM AND THE DELALER STATED THEY HAD A BETTER AC IN THEM FROM FACTORY. I BELIEVE THAT I AM ENTITLED TO A UPGRADE CAR THAT WORKS AT NO ADDITIONAL COST. NO ONE SHOULD HAVE TO SIT AT A TRAFFIC LIGHT AND SWEAT OR TURN THE CORNER AND HAVE HOT AIR BLAST AT THEM. I WAS TOLD ALSO THAT THEY HAVE HAD MANY COMPLAINTS ABOUT THE AC BUT OBVIOUSLY HAVE DONE NOTHING. I TOLD THEM I WAS GOING TO COMPLAIN TO CONSUMER AFFAIRS ETC AND WAS TOLD THAT MIGHT BE A GOOD IDEA. THEY REALLY HAD NO CONCERN. PLEASE HELP!!!! THX

FUEL GAUGE INDICATOR FAULTY. SOMETIME IT SHOWS AT HALF FULL. WHEN YOU STOP THE CAR AND RESTART IT BACK AT A LATER TIME, IT SHOWS EMPTY WITH YELLOW FUEL LIGHT "ON", ALTHOUGH THERE IS STILL HALF TANK FUEL LEFT. UPON SHUTTING OFF AND RESTART AGAIN, THE FUEL GAUGE THEN SHOWS HALF FULL. WE THOUGHT THIS WAS A ONE TIME ERROR, BUT PROBLEM CONTINUE TO OCCUR FOR A MONTH. TOOK TO RIGHT HONDA SCOTTSDALE (THE DEALER WHERE I BOUGHT THE CAR). THEY TOLD ME THAT THEIR DIAGNOSTIC CANNOT DUPLICATE ERROR AND PROBABLE CAUSE IS ENGINE MANAGEMENT SYSTEM OR FUEL GAUGE IS FAULTY. I ASK THEM IF THEY COULD REPLACE THE PARTS TO IDENTIFY FACTOR AND ELIMINATE THE ISSUE BUT THEY SAY NO. AS LONG THEY COULD NOT DUPLICATE THE PROBLEM, THEY CANNOT DO ANYTHING. TO MAKE THE MATTER WORSE, THERE WAS ALMOST NO GAS LEFT BY THEN. WE ASK IF THEY COULD FILL UP THE GAS TANK, EVEN A GALLON WOULD DO AND THE ANSWER IS NO. RIDICULOUS! WHAT HAPPENED IF I AM IN THE MIDDLE OF THE HIGHWAY AND RUN OUT OF GAS, ALTHOUGH THE GAUGE SHOWS I HAVE PLENTY OF GAS? WHAT HAPPENED IF I AM IN AN EMERGENCY SITUATION AND MY CAR RUN OUT OF GAS? I PAID $18,000 FOR MY 2002 CAR FOR WHAT IS WORTH. DISGRACEFULLY, THE SERVICE DEPARTMENT REALLY NOT CUSTOMER ORIENTED AND THEY DON'T LISTEN TO WHAT CUSTOMER IS COMPLAINING ABOUT. CUSTOMER DON'T HAVE TIME TO DEAL WITH CAR PROBLEM. CUSTOMER DON'T GO TO SERVICE DEPARTMENT IF NOT OF TWO REASON I.E. HAVE AN ISSUE OR SCHEDULED SERVICE. THIS CAR IS ONLY LESS THAN A YEAR OLD WITH 10,500 MILES ON IT. WHAT IS THE USE OF 3YR MANUFACTURER CAR WARRANTY IF SERVICE DEPARTMENT WOULD NOT ENTERTAINED THE CUSTOMER COMPLAINTS. I WISH THEY TAKE THIS MATTER MORE SERIOUSLY AND BE MORE CUSTOMER ORIENTED BY FILLING UP THE GAS TANK. THE COST OF GAS IS NOTHING COMPARED TO WHAT I SPENT ($18,000) AND GOING TO SPEND IN FUTURE (FOR SERVICE & REPAIR).THE SALES CREW SUCK UP TO THE CUSTOMER TO THEIR DEMAND BUT THEN IT THE SERVICE DEPARTMENT WHO PISS OFF THE CUSTOMER AFTERWARDS.*AK

I BOUGHT THE 2002 HONDA CIVIC NEW IN OCTOBER. THE FIRST WEEK I HAD IT THEY HAD TO REPLACE THE POWER STEERING RACK AS THE CAR WAS MAKING A HORRIBLE NOISE AND WAS HARD TO TURN. THEN, ON THREE DIFFERENT OCCASIONS THE CAR SIMPLY WOULD NOT START. IT WAS PARKED ALL THREE TIMES, I WOULD GET INTO THE CAR AND IT WOULD TURN BUT NOT START. AFTER SITTING IDLE FOR ABOUT 30 MINUTES, IT WOULD FINALLY START. THE DEALERSHIP COULD NEVER DUPLICATE THE PROBLEM, SO CONSEQUENTLY IT WAS NOT DIAGNOSED OR REPAIRED. THEN THE CAR STARTING HAVING PROBLEMS WITH WHAT I THOUGHT WERE THE BRAKES. WHEN I WOULD SLOW DOWN, THE BRAKES WOULD GRAB AND I COULD FEEL A JOLT. THE BRAKES ALSO FELT SPONGY. I TOOK THE CAR IN, AND AGAIN, THE DEALERSHIP SAID THEY COULD NOT DUPLICATE THE PROBLEM. I FINALLY INSISTED THE DEALERSHIP KEEP THE CAR FOR A FEW DAYS AND DRIVE IT. AS THEY WERE DRIVING IT OUT OF THEIR GARAGE, THE BRAKES TOTALLY FAILED. THEY REPLACED THE MASTER CYLINDER 2 TIMES. THE BRAKES STILL GRABBED, SO HARD IN FACT, THAT BOTH MY HUSBAND AND I HAVE HAD DRINKS IN OUR HANDS WHILE DRIVING AND THE DRINKS SPILLED ON US. THE DEALERSHIP DECIDED THE GRABBING WAS AN ERRATIC DOWNSHIFT OF THE TRANSMISSION. HONDA SAID AND I QUOTE: THIS IS A NORMAL PROBLEM WITH THE HONDA 2002 CIVICS. THE DEALERSHIP WOULD NOT FIX THE CAR SINCE IT WAS A NORMAL PROBLEM. I STILL DON'T KNOW WHAT A NORMAL PROBLEM IS! DURING THIS TIME, I BEGAN PURSING THE OKLAHOMA LEMON LAW. I TRIED TO HAVE THE DEALERSHIP BUY MY CAR BACK AND THEY SAID THEY COULDN'T BECAUSE IT HAD SO MANY PROBLEMS AND THEY COULDN'T SELL IT AS A CERTIFIED USED HONDA. SO, I HAVE A NEW CAR THAT WAS A LEMON FROM THE DAY I BOUGHT IT AND THE DEALERSHIP NOR HONDA WILL BUY IT BACK!!!!!!!! HONDA DID GIVE ME THEIR 100,000 MILE WARRANTY FOR FREE. TODAY, I TOOK THE CAR BACK IN TO THE DEALERSHIP AS THE BRAKES ARE GRABBING HARDER. TONDA L. AMES, APR BARTLESVILLE PUBLIC SCHOOLS COMMUNITY RELATIONS SUPERVISOR 1100 S. JENNINGS BARTLESVILLE, OK 74003 918-336-8600

ORIGINAL EQUIPMENT TIRES ON 2002 HONDA CIVIC. WITH JUST UNDER 16,000 MILES, MOSTLT HIGHWAY, THE TIRE TREAD IS WORN OFF. THE TIRES HAVE BEEN ROTATED 3 OR 3 TIMES, AND INFLATION CHECKED REGULARLY.*AK

MULTIPLE MANUFACTURING DEFECTS IN A CAR WHICH WAS PURCHASED NEW AND ABOUT WHICH HONDA OF AMERICA DOES NOT SEEM CONCERNED.*AK

THE MIDDLE SEATBELT IN THE BACK DOES NOT WORK. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY COULD NOT GET IT TO COME OUT. IF IT IS AGAINST THE LAW IF YOU DON'T HAVE YOUR SEATBELT ON WHY ISN'T IT MANDATORY THAT THEY FIX THIS PROBLEM? ALSO WHEN YOU TURN THE REAR DEFROSTER ON AND HAVE THE HEATER ON THE RADIO DOES NOT WORK.*AK

CREAK NOISE FROM THE REAR OF THE CAR AND A LOUD NOISE FROM LEFT FRONT. HONDA DEALER SAID MCPHERSON STRUTS WERE LEAKING OIL. *TT

WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR AND A NOISE WAS HEARD. *JB

THE CAR WAS PURCHASED NEW ON APRIL 20, 2002. SINCE THE VERY FIRST DAY SEVERAL PROBLEMS WERE DISCOVERED WHICH HONDA HAS BEEN UNABLE TO RESOLVE. ONE ONGOING PROBLEM IS A VIBRATION AT 55 MPH IN THE STEERING WHEEL, WHICH HONDA HAS ATTRIBUTED TO A WHEEL BALANCE PROBLEM AND TIRE PROBLEM. THE CAR HAS BEEN SERVICED 14 TIMES BY HONDA AND FIRESTONE (TIRE MANUFACTURER) AND MERCHANT TIRE (BALANCE). HONDA TRIED TO BALANCE THE WHEELS AND AFTER SEVERAL FAILED ATTEMPTS TOLD ME IT WAS A PROBLEM WITH FAULTY TIRES (OEM). HONDA TOLD ME THEY COULD DO NOTHING FURTHER ABOUT THE PROBLEM AND TOLD ME I HAD TO TAKE CARE OF THE PROBLEM ON MY OWN WITH THE TIRE MANUFACTURER DESPITE THE FACT THAT THE CAR WAS OBVIOUSLY STILL UNDER HONDA WARRANTY. NONE OF THE BALANCING SOLVED THE PROBLEM AND HONDA TOLD ME IT MUST BE DEFECTIVE (ORIGINAL) TIRES. FIRESTONE THEM REPLACED 3 TIRES UNDER WARRANTY AND THE PROBLEM STILL PERSISTED. THEY ATTEMPTED TO BALANCE THE WHEELS 2 MORE TIMES. I WENT BACK TO HONDA AND THEY BALANCED THE WHEELS AGAIN WITH NO SUCCESS AND THEY WOULD NOT INVESTIGATE THE PROBLEM FURTHER. THERE ARE SEVERAL OTHER PROBLEMS. ONE IS A PROBLEM WITH HISSING AND STATIC IN THE RADIO RECEPTION WHEN THE REAR WINDOW DEFOGGER IS ON (SINCE NEW). HONDA REPLACED THE RADIO AND DEFOGGER SWITCH BUT THE PROBLEM IS STILL THERE. ANOTHER PROBLEM IS A VISIBILITY PROBLEM IN THE REAR WINDOW (SINCE NEW). A HAZY STICKY FILM DEVELOPS ON THE REAR WINDOW. IT IS VERY DIFFICULT TO CLEAN WITH HOUSEHOLD GLASS CLEANER. ANOTHER PROBLEM IS THAT THE ORIGINAL HONDA FLOOR MAT WORE RIGHT THROUGH WHEN THE CAR WAS NOT EVEN A YEAR OLD. I HAD TO PURCHASE A WHOLE SET FOR ABOUT $90. THE DRIVERS SEAT UPHOLSTERY ALSO BEGAN TO WEAR PREMATURELY. ANOTHER PROBLEM THAT DEVELOPED OVER THE PAST YEAR IS A DAMP MOLDY MUSTY ODOR COMING FROM THE AIR CONDITIONER/HEATER VENTS. THE ODOR IS SOMETIMES STRONG AND WHEN I TURN ON THE AC OR HEATER IT MAKES ME COUGH AND FEEL ILL. I AM VERY DISAPPOINTED IN THE QUALITY OF THIS VEHICLE.

THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION TRAVELING APPROXIMATELY 30 MPH, BUT NEITHER THE DRIVER OR PASSENGER AIR BAGS DEPLOYED. *NLM

STEERING LOCKED UP ON 2002 HONDA CIVIC TWO DAYS IN A ROW. ON A RIGHT TURN, THE STEERING WOULD NOT TURN BACK (STRAIGHTEN OUT) AND KEPT GOING RIGHT. THE SECOND INCIDENT RESULTED IN AN ACCIDENT WHICH TOTALED THE HONDA. *NLM

TL*THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT HER VEHICLE HAS LEAKING STRUTS AND THE LOWER CONTROL ARM NEEDS TO BE REPLACED. SHE HEARD AN UNFAMILIAR NOISE COMING FROM THE TRUNK OF THE VEHICLE. THE CURRENT MILEAGE WAS 49,142 AND FAILURE MILEAGE WAS 8,062. UPDATED 05/08/08. *LJ

I PURCHASED MY HONDA CIVIC BRAND NEW IN FEBRUARY OF 2002. I HAD MY RIGHT FRONT STRUT REPLACED THE FIRST TIME ON APRIL 8, 2003. I HAD TO HAVE THE SAME RIGHT FRONT STRUT REPLACED AGAIN ON FEBRUARY 22, 2004. MY CAR WENT OUT OF WARRANTY IN 2005, HOWEVER I STILL NOTICED THAT THE AUTOMOBILE DID NOT SEEM TO HANDLE BUMPS/HOLES IN THE ROAD VERY WELL, SHAKING AND RATTLING WITH EVERY ONE. BEING A FAIRLY YOUNG DRIVER, AND THIS BEING MY VERY FIRST CAR, I DID NOT REALIZE THAT THIS WAS AN ACTUAL PROBLEM - I JUST THOUGHT THAT IT WAS THE WAY THE CAR HANDLED. I HAD THE CAR LOOKED AT FOR ANOTHER REASON NOT TOO LONG AGO AND WAS INFORMED BY MY MECHANIC THAT THIS WAS NOT NORMAL AND WAS DUE TO YET AGAIN A SUSPENSION/STRUT PROBLEM. I HAVE ENCOUNTERED SEVERAL HONDA CIVIC OWNERS, ESPECIALLY WITHIN THIS PARTICULAR GENERATION OF CIVIC THAT HAVE HAD THE SAME PROBLEM AS I HAVE. I BELIEVE THE PARTS TO BE DEFECTIVE. *TR

WHEN USING THE LIGHTER PLUG VEHICLE'S SRS SENSOR LIGHT STAYS ON. DEALER NOTIFIED. *AK

WHILE DRIVING, THE VEHICLE SUDDENLY VEERED TO THE RIGHT, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT A GUARD RAIL. *JB

FRONT LEFT STRUT FAILURE. *AK