2005 Honda Civic Complaint Log

DT: CONSUMER HAS A NEW HONDA CIVIC. THE SRS INDICATOR LIGHT HAS NOT WORKED PROPERLY SINCE HE OWNED THE VEHICLE. THE SRS INDICATOR LIGHT ALERTS CONSUMER OF POTENTIAL PROBLEMS WITH AIRBAGS OR SEAT BELTS. THE SRS LIGHT HAS BEEN ON SINCE HE FIRST PURCHASED VEHICLE. TOOK VEHICLE TO DEALER 4 TIMES FOR THE SRS LIGHT, AND THE LIGHT REMAINED ON. DEALER RESET THE COMPUTER, HOPING THE SRS LIGHT WOULD NOT COME ON ANY MORE, BUT SRS LIGHT CONTINUED TO COME ON. ALSO, DEALER REPLACED PASSENGER FRONT SEAT ,BELT AND THIS DID NOT KEEP SRS LIGHT FROM COMING ON. SEAT BELT WAS REPLACED ON MAY 12, 2005, VEHICLE WAS AT DEALER FOR SRS LIGHT ON MARCH 31, 2005, APRIL 29, 2005 AND JUNE 2, 2005. OWNERS MANUAL STATED THAT IGNORING THE SRS INDICATOR COULD RESULT IN SERIOUS INJURY OR DEATH IF THE AIRBAG SYSTEMS OR SEA TBELTS DO NOT WORK PROPERLY. *AK

UNINTENDED ACCELERATION HAS OCCURED 3 TIMES. PUT FOOT ON BRAKE TO SLOW DOWN AND CAR ACCELERATOR STARTS RACING. MOVE GEAR SHIFT TO NEUTRAL. ACCELERATOR THEN DISENGAGES BACK TO NORMAL. 2005 HONDA CIVIC LX WITH APPROX 5000 MILES. *AK NO CORRECTION TO DATE

NEW VEHICLES TURN SIGNALS ARE RED IN COLOR AND SEEM TO HAVE BECOME MORE DIFFICULT TO DETERMINE THE DRIVERS INTENTIONS DURING INCLEMENT WEATHER SITUATIONS. WHAT EVER ALLOWED THIS CHANGE FROM THE AMBER/YELLOW COLOR OF THE TURN SIGNAL TO THE CURRENT RED COLOR ON NEWER MODEL VEHICLES IS A WRONG DECISION, IN MY OPINION, ON THE PART OF A DRIVERS SAFTEY WHILE OPERATING A MOTOR VEHICLE. *AK

THE CONSUMER WAS NOT SATISFIED WITH THE SERVICE PROVIDED BY THE DEALER WHEN HE PURCHASED HIS 2005 HONDA CIVIC. *NM THE DEALER WAS SUPPOSED TO INSTALL A REMOTE START ALARM. *SC *JB

THE OWNERS MANUAL OF THE CONSUMER'S 2005 HONDA CIVIC PROVIDED INCORRECT INSTRUCTION ON HOW TO USE THE VEHICLE'S HIGH BEAMS. *NM *NM

2005 HONDA CIVIC LX HAS PROBLEMS WITH FUEL EFFICIENCY CAUSING VEHICLE'S IDLE TO BE LOW. ***NO ANSWER REQUIRED*** . *MR THE CONSUMER STATED WHEN SHE WAS STOPPED ON AN INCLINE THE VEHICLE WOULD ROLL BACKWARDS AS SOON AS SHE LET FOOT OFF OF THE BRAKE. THE DEALER TOLD THE CONSUMER THAT WAS THE WAY THE VEHICLE WAS DESIGNED. *JB

IMMEDIATELY AFTER I PURCHASED MY 2005 CIVIC HYBRID, I NOTICED THAT MY CAR WOULD SPEED UP SUDDENLY WHENEVER I DROVE OVER AN UNSMOOTH SURFACE, SUCH AS OVER A MANHOLE COVER. AT FIRST I DISMISSED IT THINKING IT WAS A FLUKE, BUT IT HAS OCCURRED REGULARLY SINCE THEN. I HAVE TOLD MY HONDA DEALER'S SERVICES TEAM NUMEROUS TIMES AND THEY HAVE LOOKED INTO IT BUT NOT ABLE TO REPLICATE IT (I NOTICE IT OCCURING 1-2X/MO). THE MOST THEY COULD CONJECTURE IS THAT THE COMPUTER LOCATED IN THE WHEEL MISCALCULATES WHEN ONE OF THE TIRES MOVES OVER AN UNEVEN SURFACE AND THEN RECALCULATES IT WHEN BOTH TIRES ARE ON THE SAME SURFACE AGAIN. I DO NOT KNOW IF THIS IS TRUE, BUT I HAVE BEEN ABLE TO ALWAYS RE-APPLY THE BRAKES IMMEDIATELY IN ORDER TO PREVENT AN ACCIDENT FROM HAPPENING (I HAVE COME CLOSE SEVERAL TIMES). I ACTUALLY WROTE TO HONDA MANY YEARS AGO ABOUT THIS PROBLEM, ASKING THEM TO ADDRESS IT BECAUSE IT IS A SAFETY HAZARD. I AM THANKFUL THAT THE NHTSA MAY BE INVESTIGATING THIS NOW BECAUSE IT APPEARS I AM NOT THE ONLY ONE WITH THIS ISSUE. I HAVE SAVED MY REFERENCES IN CASE YOU NEED TO CONTACT THEM: HONDA CUSTOMER SERVICE: CASE # N012006-02-2301532. REPRESENTATIVE CAROLINE, 1-800-999-1009 EXT 118197. FIRST TEXAS HONDA DEALERSHIP, SERVICES TEAM MANAGER ARMANDO, 512-381-1341.

FROM THE DAY I PURCHASED IT, THE NEEDLE ON THE SPEEDOMETER WOULD PERIODICALLY FLUCTUATE. IT WAS ONLY EVER NOTED ON THE SERVICE REPORTS ONCE. THIS MENTION OCCURRED BEFORE THE FACTORY WARRANTY EXPIRED, AND THE ONLY NOTE FROM THE DEALERSHIP WAS THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE NEEDLE FINALLY FROZE ON 80MPH IN 12/06. THE DEALERSHIP CHARGED ME $80 JUST TO TELL ME THE SPEEDOMETER'S ELECTRICAL ASSEMBLY NEEDED TO BE REPLACED, THAT IT WOULD COST SEVERAL HUNDRED DOLLARS, AND THAT NONE OF THE WORK WOULD BE WARRANTED, DESPITE THE FACT THAT IT HAD BEEN A DOCUMENTED PROBLEM FROM THE DATE OF PURCHASE. WHEN THE EXTENDED WARRANTY I PURCHASED WOULD NOT COVER ANY OF THIS EITHER, I CALLED AMERICAN HONDA AND FILED A COMPLAINT. THEIR ONLY OFFER WAS TO PAY FOR THE PARTS, NOT THE LABOR. I TOLD THEM THIS WAS NOT ACCEPTABLE. SOME TIME LATER I RECEIVED A LETTER IN THE MAIL NOTIFYING ME OF A CLASS-ACTION LAW SUIT FILED AGAINST AMERICAN HONDA FOR THE SAME PROBLEMS I'M HAVING WITH MY CAR. I CONTACTED AMERICAN HONDA AGAIN AT THE BEGINNING OF THIS YEAR TO TRY ONCE MORE TO RESOLVE THIS ISSUE. I WAS TOLD THAT I WOULD HAVE TO TAKE MY CAR TO THE DEALERSHIP FOR A SECOND DIAGNOSIS OF THE PROBLEM. I TOLD THEM THAT I WOULD BE UNABLE TO DO THIS BECAUSE NOT ONLY IS IT AN INCONVENIENT LOSS OF TIME, IT'S ANOTHER $80 I WOULD HAVE TO PAY FOR THEM TO TELL ME EXACTLY WHAT THEY'VE TOLD ME BEFORE. TALKING TO AMERICAN HONDA IS AN ABSOLUTE WASTE OF TIME. THE SECOND ELECTRICAL ISSUE INVOLVES THE RADIO AND CD PLAYER. I HAD A NEW CD IN ONE DAY WHEN IT SUDDENLY STOPPED PLAYING AND THE DISPLAY FLASHED "HOT", SPITTING THE CD OUT. THE CD ITSELF WAS SO HOT IT MELTED THE TOP PORTION. STILL UNDER WARRANTY, I TOOK IT TO THE DEALERSHIP, WHERE THEY ROLLED ME RIGHT ON THROUGH SERVICE, BRUSHING THE PROBLEM OFF AS INSIGNIFICANT. THIS CAR IS A FIRE HAZARD. BECAUSE OF AMERICAN HONDA, I AM OPERATING A VEHICLE WITHOUT A PROPERLY FUNCTIONING SPEEDOMETER, WHICH IS AGAINST THE LAW. *TR

AUTOMIBILE ACCIDENT OCCURRED ON DECEMBER 27, 2004 FOR FAILURE OF BRAKES, ON IMPACT EXCESSIVE FORCE OF DEPLOYED AIRBAG CAUSED HAND INJURY. BRAKE PEDAL FADE WHEN CAR WAS IN IDLE, CLICKING SOUND OF BRAKE LINE WHEN STEPPING ON BRAKE PEDAL. CAR WAS SERVICED FOR A FAULTY GEAR POSITIONING SENSOR AS WELL. *AK

VEHICLE SURGED FORWARD WITHOUT DEPRESSING THE ACCELERATOR. THE CONSUMER TOOK VEHICLE TO THE DEALER FOR AN INSPECTION . THE DEALER FOUND THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER.*AK *JB

THE SPEEDOMETER WAS REGISTERING AT 120 MPH, WHEN THE CONSUMER WAS ACTUALLY DRIVING SLOWER. *JB *NM

2005 HONDA CIVIC WITH HARD TO CONTROL ON A STEEP HILL. CONSUMER STATES THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR THIS PROBLEM NO PROBLEM WAS FOUND. *KB THE CONSUMER STATED WHEN GOING DOWN A STIFF HILL, HE TAPPED THE BRAKE AND THE VEHICLE WENT LEFT TO RIGHT. *JB

2005 HONDA CIVIC AIRBAGS DID NOT DEPLOY IN AN ACCIDENT. CONSUMER STATES THAT THE AIRBAGS DID NOT DEPLOY AND WOULD LIKE HONDA TO PAY FOR MEDICAL BILLS. *KB

TL* THE CONTACT OWNS A 2005 HONDA CIVIC. WHILE THE VEHICLE WAS BEING INSPECTED, THE TECHNICIAN DETERMINED THAT THE VEHICLE WAS EQUIPPED WITH A TAKATA PASSENGER SIDE AIR BAG. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V353000 (AIR BAGS) AND THE VIN WAS LINKED TO NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.