2018 Honda Civic Complaint Log

I was driving from work, when pressing the gas pedal would not accelerate the vehicle. I was passing over a bridge when the problem occurred. It was in heavy traffic and near a onramp for a busy interstate. I arrived at a stop light before the onramp, and different warning lights on my dash lit up. There were no warning lights on prior to this moment. I tried starting the car again with my hazard lights on, but it would not "turn over". I assumed that either my battery/alternator was having problems or the engine was not receiving fuel to start. Traffic was too heavy for me to get out of my car and thankfully, no one hit me or my car. After trying to jump the car, I had it towed to a small mechanic recommended to me that night. The next morning, I was informed that the codes indicated a problem with the fuel pump and that Honda had a safety recall out. They said to tow it to a certified dealer to get the problem fixed. The Honda dealership received the car that day, after closing, and I called the next morning. I was told that the dealership could not touch my car because the recall was not official. I asked about a loaner car or reimbursement for a rental car and informed that they would get back to me soon with an answer and I should call Honda Customer Care. I was informed that yes the dealership should be able to assess my car and though the recall is not out yet, they could fix it and I would pay out of pocket to be reimbursed when the recall became official. After multiple days and calls, they finally ran the diagnostic codes and confirmed that the fuel pump is affected and that the recall is the culprit, but they could not fix it because it was not official and they did not have the parts. I was finally told last night that they could order parts and fix it by Friday. Customer Care called again today, telling me they do not know how to fix it. No other transportation has been offered and having one vehicle has put a strain on my wife and I.

The engine light pops up on the dashboard stating an “emissions” issue. When scanned, it says that the fuel pump is malfunctioning.

The contact owns a 2018 Honda Civic. The contact stated that while her husband was driving 40 MPH, the driver's side air bag deployed without warning or impact. The contact sustained injuries to his lip, but medical attention was not provided. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the contact to the local dealer. The failure mileage was unknown.

Steering sticks causing over correcting and can cause an accident. It happens all the time and at different speeds

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

the evaporator of the AC system failed at 48k miles. We live in Houston Texas and AC is not a luxury it's a requirement making the vehicle unsafe to drive in the extreme temperatures. Honda knows that this is an issue and has recalled both the condenser and compressor of the AC system to a ten year warranty. We're asking that the evaporator also be added to the recall. The cost of repair of the item is almost 1700 US dollars. It's a terrible situation. As the car is like new but out of manufacturers warranty being left with a ridiculous repair cost on a part that should last for the lifetime of the vehicle. I have a Toyota that is 13 years old and never had any issues with the AC system. Thank you.

The contact owns a 2018 Honda Civic. The contact stated that the vehicle was parked for five days while she was out of town however, after returning home and attempting to start the vehicle, the vehicle failed to start. The local Honda dealer was contacted by phone and the contact was informed that there was a recall for the fuel pump motor however, the parts were not available. The VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to repair the vehicle was not yet available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,054.

A/C problem

I was first informed that there was a recall on my 2018 Honda Civic for a fuel system problem back in December 2023. When no information came from Honda USA as to when the dangerous problem would be repaired, I was told by the dealership that the repair would be completed at the latest by April. It is now the end of May and there still no word on when the Honda dealer will have the parts to repair the defect. The contact stated Honda finally fixed the 2018 Civic's faulty fuel pump.

Dealer canceled twice Morehead Honda did little to fix my problem. They asked me to call parts department daily to check if correct part came in. Poor customer service and terrible communication.

There has been a recall for the fuel pump of my Year: 2018 Make: Honda Model: Civic Sedan, however I have continuously reached out to various Honda service and was told the part is still unable. Based on the recall information, If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. Does it take for an injury or death for me and my loved ones for me to finally get the part repaired at Honda's cost?

The contact owns a 2018 Honda Civic Sedan. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Replacement for fuel pump unavailable. Issue not able to be resolved timely. I'm on a waitlist for the replacement part indefinitely (coming up on 1 year since recall was announced).

Contacted Honda Corporate multiple times including the dealer , no remedy to ensure the safety of my vehicle which is at risk of stalling during operation related to national recall of fuel pump indicating the vehicle is unsafe to operate. Case manager from Honda Corporate uninformed, disengaged and rude. No transportation accommodations, no call or follow ups . Dealer not available to provide inspection or repairs. Vehicle is unsafe to operate leaving my family abandoned with no options in a vehicle I am making payments on.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

It's been a year and my dealership still does not have the part needed to fix the issue from the recall on my vehicle. I do not feel safe operating my vehicle and this is my only means of transpiration. I rely on my car to get me to work and everywhere else.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. Additionally, the vehicle hesitated to accelerate while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Ed Morse Honda (3790 W Blue Heron Blvd, Riviera Beach, FL 33404) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car engine light has been on for months and im unable to get a inspection because of my fuel pump recall. My car has stalled multiple times on the road and is a cery serious safety issue. I have contacted honda multiple times about this and they keep saying they do not have the parts its been well over a year since i have received this recall notice and over 6-7 months since my engine light has been on. I have also received a letter from honda saying the parts are in stock and to call to make an appointment but when i do they still claim they do bot have the part in stock

The fuel injectors do not work!

Fuel injectors failed at 60,000 miles. I do have the failed injectors. The driver's safety was put at risk in the case of engine failure or an unexpected loss of power. This is a common problem documented by owners of the 10th generation Civic Si, other 1.5l turbo Hondas, as well as Honda itself. There was an emission light several weeks ago and an engine light a couple of days ago.

The contact owns a 2018 Honda Civic. The contact received a notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that occasionally while attempting to start the vehicle, he noticed the vehicle would hesitate to start. No warning light had illuminated. The contact reached out to 2 different local dealers, AutoNation Honda Hollywood (954) 644-5033, and Rick Case Honda Express Service (954) 840-3872); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 135,000. Parts distribution disconnect.

I got a new alternator because I thought it was draining the battery. A few weeks later I didn’t drive my car for 3 days and the engine would not start but all the lights would turn on. I got it jumped and took it the dealership and they still don’t know what is wrong with it. This is the 4th time this has happened and I changed the battery every time.

Steering is stiff and sticky at high speeds when trying to make small adjustments while driving. I have read on car forums this is a common issue which requires complete replacement of the steering system. My safety is at risk driving this vehicle due to over correction and being unable to properly steer. It has not been inspected by a dealer. This issue appeared about a year ago. I noticed a very similar recall on 2022-2025 models and I think this is a systemic issue with Honda civics.

Last week my body control module (bcm) malfunctioned in my car. I was first alerted to this from a car alarm going off. I tried my key fob and nothing happened. Despite nothing happening I walk outside to find it is actually coming from my car and none of the key fob buttons are working.(I have 2 I tried) I was completely locked out of my car and even the physical key was not opening the door. Yet for some reason the trunk was unlocked.(not able to enter car through here.) Looking inside the care to my amazement it was turned on in accessory mode despite me having absolutely no contact with the key except hours prior but the vehicle was properly shut off at that time. The safety concerns posed by this is that this could happen at any point potentially locking a pet, a child, or myself into my car with no means of escape. The car was only in accessory mode, but that means it’s fully capable of turning itself on by itself. Had I parked my car in the garage and it turned over, I’d probably be laying in my house dead from carbon monoxide poisoning. Upon looking online, there were countless occurrences of this happening in Honda’s newer vehicles 2016+. Even to the point where Honda recalled the same body control module issue in their accord and insight models. But why not the civic in their line which suffers from the same issue as their flagship vehicles? I am still unable to get into my car at the moment so I have the part but I’m looking to get it fixed asap as it’s my only vehicle.

Unknown. I arrived to the grocery store and went inside to shop. About 45 minutes later I approached my vehicle and attempted to remote start it. As I approached my vehicle I saw it was on (assuming it was from my remote start). My car wouldn’t unlock. The trunk also wouldn’t unlock. My key fob was not dead as I went back into the grocery store and bought a new battery and replaced it. After that still did not work, I attempted to open my car door with the manual key included in my key fob. The manual key also wouldn’t work. At this point I realized my car was not on due to remote start. My car was actually running the entire time. I was stranded for 5 hours while I had to wait for my fiancé to leave work and travel to the part of town I was on. He was also unsuccessful with using the key. We had to resort to unlocking the door with a wire hanger by sticking it through the door. After we successfully unlocked the door, the car alarm went off and the key was working like nothing ever happened. I also want to mention we went home yo get my spare and the spare wasn’t working. How were all doors locked while the car was completely running. It burned a quarter tank of gas. I just wanted to make this report to note what happened.

The part i have narrowed down the problem to is the electric power steering rack. While driving down the highway at highway speeds, +50 mph, the steering will stick / hang up and then once the vehicle starts to sway / push out to one side or the other of its own lane, when you try and correct the steering to get the vehicle back to center in its lane, the steering will somewhat free up, but this happens all at once in a sudden surge and that is when your speed is the factor as to how violent you may swerve. This happens every time the vehicle is driven and it seems to be more prevalent once the vehicle hits the operating temperature or on days when mother nature decides to give us some +90° temperature days. Reading thru forums on the interweb, I have ran into several threads with others experiencing the same issue.

Paint job on this vehicle is awful 3+ yrs ago it started peeling and flaking off now there is no paint on my side mirrors Contacted Honda just to be ignored

A/C doesn't work. Known defect and recall/warranty for compressor and condenser but honda told me is was the evaporator. Entire a/c system bad and they won't cover the last part of the system under warranty.

The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel pulled slightly in the opposite direction and made a clicking sound. The vehicle was taken to the dealer several times for the failure; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not associated with the recall. The failure mileage was approximately 45,000.

Was in a car accident [XXX] and air never deployed instead a warning starting flashing saying something was wrong with my air . I was in 3 car pile up and terrain truck went under my car and slung it around cause me to hit the bridge and it bent there entire metal frame when u looked under it the doors where not even ànd hatch back was jammed with huge gap between it and the car it cause the front windshield to become detached from the glue holding it in place u could see little shavings of Glass all the way around and if u pushed it would move the back of the car was higher than the front due to impact and being bent the entire car u could tell was bent from half way to back . The air bag should have deployed I was hit 2x and the 3rd hit was me coming from the air and slamming back down all 3 hits where very hard. The light continued to come on and off staying issue with air bags afterwards but came on for the first time during the wreck stating it is why it did not deploy because there was a critical malfunction and caused it to not deploy on either sides i was told to report this to Honda but do not know how I have tried since the wreck can you plz Check these car. My phone # is [XXX] plz feel free to call any time my name is [XXX] . Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have an 2018 Honda Civic, twice now, my AC has stopped working. The first time Honda warrantied the compressor and now 2 years later, I'm having the same issue. I bought a Honda so I wouldn't have to worry about this kind of stuff. I'm going back to the Nissan

The contact owns a 2018 Honda Civic. The contact stated while her boyfriend was driving approximately at 35 MPH and approaching another vehicle, he depressed the brake pedal, but the brake pedal became soft, and the vehicle failed to respond as needed. The vehicle crashed into the rear of the other occupied vehicle. There was no warning light illuminated. The air bags deployed. There were no injuries sustained. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 71,000. The VIN was unavailable.

The steering wheel starts sticking when going highway speed around 60-70mph causing me to overcompensate to adjust it to keep following the road, when done so, the car jerks along with the overcompensation. This is causing alot of strain on my arms due to me having to constantly force the wheels to turn to follow the road, took it to the dealership, quoted $4000+ for a steering rack replacement. I hope something gets done about this issue as I’m seeing many similar cases here.

Steering- the steering wheel sticks and clicks and makes it very hard to maintain a straight path. Assisted Braking- brakes randomly has caused me to almost get rear ended on highway multiple times Dropped off to to dealer today.. acted like they have never heard of these two problems

Steering wheel doesn’t stays straight u have to force it almost by pulling it left and then right, it also makes a click noise on any turn or even if you turn while stationary it clicks on the slightest turn of the steering wheel

The steering system randomly but frequently has an issue where it “sticks” when going straight down the road, requiring excessive pressure to make minor adjustments to remain in the lane. This causes the car to jerk and the steering to “oversteer” while to trying to maintain the lane. It is available for inspection upon request. My safety and others are put at risk because the issue makes it difficult to remain in the lane while going down the road. When the wheel “sticks” it causes the car to jump/jerk abruptly and sometimes causes the car to leave the lane because of the excessive effort required to “get through” the sticking. This is EXTREMELY dangerous at highway speeds. I had another recall done on the car (fuel pump) and mentioned it to the service manager who noted on the invoice that they could feel the “sticking” feeling and recommended steering rack replacement to correct the issue. The car has not been inspected by Honda, the police or anybody else. There are no warning lamps or active fault codes. The issue was present when I purchased the car at around 80,000 miles and is still present at 123,000 miles. I also had a 2016 Honda Civic that had the same exact issue, starting at around 25,000 miles and lasting until I traded it in at around 80,000 miles. The dealer was never able to replicate the issue when I took the car in to have the issue corrected under warranty so they could never repair the issue. I’ve done intensive research on others having the same issue and there are a LOT of others having this same exact issue on the 10th generation (2015-2023) Honda Civic.

The contact owned a 2018 Honda Civic. The contact stated that while in a drive-through line with the brake applied, the vehicle unintendedly accelerated. The vehicle then drove over the curb, veered to the left, crashed into another vehicle, a sign, and went over four lanes of traffic. The contact was unable to control the vehicle but was able to push the ignition button to stop the vehicle. There were no reported injuries, or air bag deployments. A police report was filed. The vehicle was towed to a towing lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000. The vehicle was towed by the insurance company and deemed a total loss.

Air conditioning not blowing cold air. Took vehicle to Honda dealer. I was told that A/C will need to be recharged with Freon and dye, the cost is $299.95 Once recharged, the A/C will need to be re inspected for further leaks in the A/C system. The A/C compressor seal shaft and the A/C condenser, these two parts, the warranty has been extended by Honda. The A/C evaporator is not covered by Honda warranty. It is a well documented fact that Honda’s A/C systems on the 2018 Civic has defective components. It appears that the R1234yf refrigerant used in these systems is deteriorating the A/C components. Honda has responded to this situation by extending the warranty on the condenser and compressor seal shaft to 10 years from date of purchase. However, to date they have refused to extend the warranty on the evaporator and other components of the system. Typically, evaporator last the lifetime of a vehicle, or at least 10 to 15 years. It is unfair for Honda to charge $299.95 to inspect a system that is known to be faulty, and to saddle the customer with another $2200.00 if the evaporator is found to be leaking. The entire A/C system should be covered by the 10 year extended warranty. Because if the system is functioning as it should, there would be no leaks, and therefore no need to recharge with Freon and dye.

Fuel injectors failed before 50k miles. Dealer states this is a common issue seen with these vehicles and is replaced often. Car has unsteady acceleration and jumps with acceleration. Vehicle has had stalling issues when accelerating forward as well. There are no warning messages that appeared on the dash and the car did not cue any codes. This is an extreme driving hazard as it is causing fuel injection issues and a fire hazard while operating the vehicle.

My Honda is only at 80,000 miles and my fuel pump has gone bad already and I wanted to look into this as I feel it’s not right to have my car die in me so early in it’s life for something that should last much longer

Driving at 70mph I got a low tire pressure alert followed shortly thereafter by the left rear tire separating entirely from the rim and started rolling down the highway as I pulled off the side of the road. Very nearly lost control of the vehicle.

The contact owns a 2018 Honda Civic. The contact stated that when the vehicle was started, there were several unknown warning lights illuminated. The contact stated that the following day, the vehicle failed to start. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 20,000. Parts distribution disconnect.