2019 Honda Civic Complaint Log

When I'm driving on the highway, the car sometimes loses its grip, the brakes slip, and it's hard to control the steering wheel. The brakes are a big issue. I'm scared of driving this vehicle. Plus, I have had AC problems ever since I bought the vehicle; the air is warm.

Brakes failed on vehicle almost causing me to collide with vehicle in front of me. Brakes Plus in Tempe checked Brakes and found them to be good. All the lights on the dash flash when attempting to start the vehicle. Vehicle will not start sometimes. The vehicle also leaves the lane when going over potholes and bumps on the road and handles badly.

Honda fuel pump had a recall back in 2020-2021, which was replaced months after. Now, two years later my car has completely stalled out on me in the middle of driving, not once but TWICE. In the middle of the road. Both incidents happened when I had gas in my car, full battery, etc. and would not turn on until again (both times) until I manually put gas in it. Accelerating is extremely weak, engine is sputtering constantly. Brought it to Commonwealth Honda after the first incident, no answers. After having this happen a second time, i brought it back a second time. I was told there is nothing they can do as they can't see the car stalling in person. I have reiterated to both technicians and management that this car is NOT safe to drive due to a faulty fuel pump, and I am being told tough luck. I would like this problem and these incidents documented in the event I do end up getting injured from this faulty part they are refusing to fix. It has happened two times in the last month, and i'm sure it won't be the last.

Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.

The contact owns a 2019 Honda Civic. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

The contact owned a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

1. Steering component is malfunctioning. It is available for inspection. 2. Difficulty steering on highway speeds and simple and minor adjustments causes sticky steering, which I have to add force every time to keep my vehicle in a straight line. 3. I have not yet brought the issue to a dealership, but I will have the vehicle inspected to further identify the issue. The problem has been an issue with other civic models as well. 4. Same as question 3. 5. No warning lamps.

Honda won't cover my failing Evaporator for the AC in my 2019 Civic with only 43,000 miles. The AC helps defrost my windshield, it is a safety concern not to mention the scorching heat we get in the California summers. It is absurd that this part is failing already and Honda has admitted to numerous issues throughout the AC systems of these cars but claims no responsibility for the failed evaporator. They do this because it is a labor-intensive part to replace and it is unfair to shoulder this issue on the consumer.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a recall notice for the fuel pump module. The Safety Consequence in the recall notice says the following: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. The replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024. I should be entitled to a loaner car until the part becomes available and is fixed. If my car stalled while making a left turn in an intersection could be deadly. I called the Honda Motor Company and they reiterated the same information in the recall notice. So, no help there.

I received a recall notice about the fuel pump in February 2024. I have been calling Ed Morse Honda to schedule the replacement and they haven't had the parts. I just received a notice from Honda that states the following: "This notice is being sent to inform you that these parts are now available and you can bring your vehicle in for a free repair." I called Ed Morse Honda again today, Nov. 14th and they informed me that they don't have the parts and do not know when they will get them. This is a serious fuel pump issue according to the Honda recall notice that said "can result is serious injury or death.

Subject: Formal Complaint - Premature AC Evaporator Failure in 2019 Honda Civic Vehicles National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 Dear NHTSA, I am writing to file a formal complaint regarding the premature failure of the air conditioning (A/C) evaporator in my 2019 Honda Civic EX. The substantial repair cost, exceeding $2,100, leaves me deeply concerned about a potentially widespread defect within this model's A/C system. My dealership informed me that other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. This disparity in coverage seems unjustified, given the significant number of similar complaints I have found online. A discussion thread [XXX] {Honda forum} ) features numerous Honda owners reporting evaporator failures, with a Honda mechanic's post highlighting the issue's frequency. I purchased this vehicle with the expectation of Honda's renowned reliability. I face significant financial hardship within a year of purchase. A previous substantial engine wiring repair further burdened my situation, even leading to my full coverage insurance being dropped. Now, facing the steep cost of the evaporator repair, I am left with expensive liability-only insurance. Based on my experience, the widespread online reports, and the extended warranties on other A/C components, I have strong reason to believe that this model's A/C system is inherently faulty. I urge the NHTSA to investigate this issue and consider the potential need for a recall or extended warranty coverage for the A/C evaporator to protect other Honda owners from similar unexpected expenses. I have attached the repair estimate for your reference. Thank you for your attention and dedication to vehicle safety. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The fuel pump has been on recall and ive been waiting over 2 years for a part

My 2019 Honda Civic has been under recall for months now. I wonder why it's taking so long for Honda to come up with a resolution. I called the Honda Recall/Customer Service Line a few weeks ago, and they said that the part was unavailable and that I should talk to my dealer to get an inspection to rule out any other causes. Over the past six months, I've been having on-again, off-again issues with my car, specifically after fuel-ups at gas stations. Initially, I thought this was an issue with the fuel quality, so I reported it to the Arizona Department of Agriculture, who told me the gasoline was acceptable. I've had to use fuel system cleaners and slightly higher-tiered gas as a scapegoat measure. Considering that this recall can cause issues with the fuel pump module and result in stalls, increasing the risk of injury and death, I would have hoped Honda would have come to a solution by now.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to move the vehicle to the shoulder; however, the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic where it was diagnosed as fuel pump failure. The contact took the vehicle to the dealer who confirmed parts were not yet available. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,941. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was stopped at a red light or stop sign, the vehicle intermittently stalled and hesitated to accelerate. No warning light was illuminated. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure, and no error codes were retrieved. The contact was informed that the recall repair would not be performed unless the dealer was able to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I received a notice from Honda dated "February 2024." The notice states that "the fuel pump module may have an improperly molded impeller. Over time the impeller can deform and cause the fuel pump to become inoperable . . . an inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." Honda acknowledges the fact that there COULD be an issue with certain of their vehicles, but later states that "[t]he replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024." Knowing that Honda wants me to drive a possibly defective vehicle for at least 6 more months while KNOWINGLY allowing me to do so with the "increas[ed] . . . risk of a crash or injury," is extremely concerning. I contacted American Honda Motor Co., Inc. customer service and the representative informed me that she has "made a case" for me and that, "if anything happens, just bring it to a dealer." She could not provide me adequate answers to my follow-up questions. Specifically, I am concerned that, if it does happen, why bring it to a dealer? Honda has explicitly stated in their recall notice that the "parts needed to repair [my] vehicle are not currently available." Additionally, suppose, as Honda cautions, the "risk of a crash or injury" occurs and I do not have the opportunity to make it to a dealership? I, any passengers, or any other driver on the road, Honda operator or not, could become deceased as a result of an "inoperable fuel pump." I also drive a Kia Stinger and, as your agency might be aware, this issue was front and center with Kia a few months ago. Unfortunately, my Stinger fell victim and thankfully, I was in my driveway when it occurred. I am not comfortable driving this 2019 Honda Civic given this information and my past experience. This behavior and "notice" from Honda is evidence of their negligence.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

this seems like a safety risk that should have a solution by now

My fuel injectors are failing and there is no updated part from Honda with new fuel injectors.

The contact's daughter owned a 2019 Honda Civic Sedan. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that her daughter was driving at an unknown MPH when the daughter stopped at the stop sign. However, the vehicle did not stop, causing the contact's daughter to crash into the front driver side of another vehicle and both vehicles crashed into a wall. No warning lights illuminated. All of the air bag deployed. The contact sustained bruises on her face, 9 stitches on her right hand, and a bruised left knee which required medical attention. The contact did not go to the hospital by ambulance. The contact stated her daughter has suffered emotionally. The driver in the other vehicle did not seek medical attention at that time. The vehicle was towed to CoPart and deemed destroyed. A police report was not filed. The contact referenced NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) as a possible cause for the accident. The contact notified the manufacturer of the failure and was given a case number. The failure mileage was approximately 44,825.

HONDA DEALER WON'T COMPLETE THE RECALL NHTSA #23V-858 Recall #BGV 2018-20 Civic Si Fuel Pump Mtr Saf Recall Exp2. Status: Remedy Available ON CARFAX

Been a month and still no remedy for fuel pump for 2019 Honda civic si and am having problems with it and said there is no projective time to fix it

Received notification through my Honda link app that there is recall on my 2019" Honda civic hatchback. Honda Fuel pump motor recall expansion stop sale " Information provided states the danger of this recall.. risk of crash or injury. I contacted my local Honda dealership on 1/10/2024. I actually purchased this vehicle new there in 2019. I was told no Solution has been decided yet. I mentioned the seriousness of the information provided about the recall. All she could say is that she would make a notation that I called & I would receive updated information about this recall when it becomes available. Scary!!

The automatic emergency braking system has flashed across my dash on multiple occasions while actually braked on a handful of times. The system seems to work correctly when its needed, but the concern is it will brake while nothing has been infront of me. I have come to dead stop while going 15 through a empty parking lot. The vehicle is open for inspection at any time. The safety of myself and others is at risk due to faulty detection and can cause an accident with my child in the car. I have not taken it to be inspected or looked at. There has been no warning lights about faults in anything.

I was just sold this car [XXX] I don’t know why the dealer sold me this car with this safety hazard my wife is the one driving it I Believe they should have repair this or solve this problem before selling a car with a recall I had recalls and other car and they being fixed my name is [XXX] [XXX] purchase the car at Honda heritage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle has randomly had the emergency brake assist applied when there was nothing in front of me. Thankfully there were no vehicles behind me & the times that there were it was residential roads that are 25mph. If this continues to happen it could cause an accident, having my vehicle go from 45-55mph to a complete stop with zero warning & no ability to continue driving until the alert disappears from the dash is quite dangerous. I haven’t had my vehicle looked at yet as it’s not something I can easily replicate, but I’ve seen quite a few complaints about it happening so I figured I should report it as well.

In April 2021, I hit went over a large pothole that caused me to get an immediate flat tire on my driver's left front tire (the TPMS system alerted me of low tire pressure). I had the tire replaced. Had no issues until 9/2021 when my TPMS system alerted me that my tire pressure was low. Front left tire was at 26, had problem diagnosed at same tire repair place and they sealed my rim on driver's front left tire. Did not have any more issues until 2022 (unsure of date) but frequently my TPMS system light comes on indicating low tire pressure. I always check tire pressure with gauge at home and my tires are never lower than 29 when I check (front two are supposed to be at 32 and back two are supposed to be at 33). I also live in a warm climate year round. In 2023, my TPMS system alerts me of low tire pressure approximately every 2-3 months when my tires in fact do not have low tire pressure. In the month of December, every time I turn my car on, my TPMS system alerts me of low tire pressure, but they are all normal. I always recalibrate the TPMS system when I get that system alert, but it does not seem to help. My car currently has 30,000 miles and no accidents. I am concerned for the safety of this vehicle in regards to when I may actually have low tire pressure, but because of these frequent and unreliable TPMS alerts I get, I may not recognize if it the tire were actually low while driving. I get my car inspected routinely every 6-8 months when I got my oil changed by the Honda dealership and they have not reported any issues.

On multiple occasions, at least 10, my automatic braking detector system has engaged when no other cars were in front of me or around me on the road. It has happened while driving in the city at slow speeds, on the highway at 70-80mph, and most recently while going up ramp to merge onto interstate. The automatic brakes will engage causing my car to slightly brake and I then have to accelerate, especially while on the interstate, to keep the car moving or else it could just stop in the middle of the road with a potential to cause a deadly accident. My cruise control no longer works either. I wonder if these issues are synonymous? My safety and the safety of others is definitely at risk with my car randomly braking with no cars in front of me or next to me. The vehicle routinely gets inspected at my Honda dealership every 6-8 months when I get my oil changed and they have not reported any issues. There have been no warnings on the car prior to these incidents happening. This car has no accidents and currently has 30,000 miles. I would estimate the car had about 28,000 miles when the last incident happened while going up the interstate ramp. The braking system malfunction started at the beginning of 2023 from my knowledge.

Vehicle exhibits difficulty when applying steering input at highway speeds. Even when Lane Keep Assist, and other Honda Sensing features are disabled, the vehicle's steering wheel doesn't automatically center itself, and instead will maintain steering angle through corners. It also has a sticky or notchy feeling when driving straight on a straight highway. When this is occurring, fine steering inputs are hard to make, and keeping the vehicle centered in the lane becomes difficult.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering get sticky and jerky after driving for 15-20 minutes. The steering wheel seems to get stuck for a second and then trying to slightly correct, jerks the vehicle around in the lane. It feels like there are notches in the steering. This is a safety issue because you could overcorrect and get jerked into another lane of traffic. No warning lamps. The issues started just under 50,000 miles.

UNKNOWN

Steering wheel is “ sticky “ at highway speeds and causes over correction. Honda is aware of the issue with other year models ( and has issued recalls ). Dealer has diagnosed and quoted $6,000 to repair. This is ridiculous, to rob customers on the repair of an obvious issue. Recall is needed for all models with this same steering system. Serious safety issue !

Vehicle fails to start randomly in the morning Everything powers up and the screen lights up, but the car doesn't power up fully Maybe fuel pump issue

I called on the dealer to do the repair but the dealer don’t have the part, I asked to pay from my pocket to try to move forward but they still saying that is not available repair/parts and they don’t know when it will be available, the way that I use the car requires the car with all recalls updated, the dealer I contacted was in westford in Massachusetts If the recall is not related to something safe, I just would like a letter saying that I can keep using the car while I wait for the part, and as I said, if I need to pay for that, I’ll pay, but I have to bring the car back to work

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Over the past month or so, I've noticed the steering started to feel "off," a bit sticky in the sense that it was a little jerky to maneuver even within the same lane or when making a slight turn of the wheel, like coming off a highway ramp. The car was taken to be checked and it was found to have an issue with the rack & pinion. A warranty inspector confirmed it qualifies for the rack & pinion replacement, so as of today (January 22, 2024), my car is in the dealership waiting for the part, which is on critical back order with an unknown ETA.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to slow down or turn the vehicle to the left or the right, the vehicle suddenly lost motive power, and started to decelerate quickly. The engine also experienced a misfire while attempting to accelerate. The contact stated that the vehicle ran rough and consumed an excessive amount of fuel. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 62,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and confirmed there was a shortage of parts for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start up immediately. The contact waited approximately 10 minutes before attempting to start the vehicle again. The failure was intermittent. There were no warning lights illuminated. The dealer was contacted and informed the contact that the vehicle could not be serviced unless the failure was witnessed by the dealer. The manufacturer was made aware of the issue. The failure mileage was 40,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while driving around a curve and driving at high speeds, the steering wheel was pulling in the other direction that the contact was attempting to drive. The vehicle lost motive power and stalled. The vehicle was hesitating while driving. The lane assist, lane keep assist, traction control, TPMS, and check engine warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to an independent mechanic, but no assistance was provided. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 43,000.

I just purchased my used 2019 Honda Civic LX a few weeks ago. Online forums warned me of a "sticking" steering wheel and I've noticed they're right. It occurs most often (or is most noticeable) when traveling straight at highway speeds. It seems that the steering wheel "sticks" when no turning input is given for a short time. Eventually, when a steering correction to the left or right is needed by the driver, it is met with a wheel that doesn't want to turn and requires a little extra effort to move the steering wheel off center. The result of the sticking causes the car to over-respond slightly to the left or right input and needs to be re-corrected. This appears to be a known issue for the 10th generation (2016-2021) Civics according to online user forums. I could see where a vehicle having a more severe case of this than my vehicle could pose a serious safety concern. My wife noticed it and it took her by surprise. Recently I saw a similar issue getting attention for the 11th generation (2022-present) Civics and wanted to report mine as having similar symptoms, but in the previous generation body style. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)