NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
A/C COMPRESSOR EXPLODED BRAKING THE SHAFT OFF OF THE COMPRESSOR AND SENDING SHARDS OF METAL THROUGHOUT THE AC SYSTEM. *TR
I AM THE ORIGINAL OWNER OF A 2002 HONDA CR-V WHICH HAS AN AIR CONDITIONER FAILURE AT 86,000 MILES. ALL COMPONENTS NEED TO BE REPLACED. IT WAS FIRST NOTICEABLE WITH A RATTLING NOISE UNDER THE HOOD - NEEDS COMPRESSOR, DRYER, RECEIVER, CONDENSER ETC REPLACED FOR AROUND $1000-2200 AT AN INDEPENDENT MECHANIC. DEALER IS APPROX. $2500-3500 WHICH I HAVE NOT PINNED DOWN YET. AM. HONDA WILL DO NOTHING. MILEAGE SHOULD NOT BE A FACTOR HERE; HONDA MANUFACTURED A DEFECTIVE PART AND SHOULD PAY THE ENTIRE REPAIR AMOUNT. I AM SURE IF AM. HONDA REP. WAS FACED WITH SAME SITUATION, HE WOULD BE DEMANDING PAYMENT AS WELL. HOPE FOR DEFINITIVE CLASS ACTION LAWSUIT. ALSO, OXYGEN SENSOR NEEDS TO BE REPLACED AND DOOR LOCKS WILL NO LONGER WORK THEREFORE YOU CANNOT LOCK THE CAR. HAVE REPLACED TAIL LIGHTS 3X IN A YEAR AND NOW HONDA SAYS IT NEEDS A SOCKET REPLACEMENT. THESE ARE VERY EXPENSIVE REPAIRS ON WHAT SHOULD HAVE BEEN A RELIABLE VEHICLE. *TR
TL*THE CONTACT OWNS A 2002 HONDA CRV. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE OPDF UNIT WHICH WAS REPLACED THE FOLLOWING DAY UNDER THE SERVICE WARRANTY. THE FAILURE PERSISTED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER TWICE. THE ESTIMATED REPAIR COST WAS $600.00. THE MANUFACTURER SUGGESTED TO THE DEALER TO TROUBLE SHOOT WITH AN IDENTICAL PART FROM ANOTHER VEHICLE. THE DEALER WAS UNABLE TO PROVIDE THAT RECOMMENDATION FROM THE MANUFACTURER AND ADVISED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE PARTS AND THE LABOR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 64,500. UPDATED 07/21/10. *LJ UPDATED 8/2/10 *CN THE CONSUMER STATED WHEN THE SRS LIGHT STAYS ON, THERE IS A FAULT SOMEWHERE IN THE SRS. THE SYSTEM IS DISABLED AT THIS POINT. IN CASE OF A COLLISION, THE AIR BAGS WILL NOT DEPLOY AND THE SEAT BELTS WILL NOT TIGHTEN. UPDATED 08/06/10*JB UPDATED 10/28/10 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JULY 23, 2010. THE SRS UNIT WAS REPLACED AT A A COST OF $ 617.72. UPDATED 11/01/10*JB
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED AND NONE OF THE GAUGES FUNCTIONED OR LIT UP. THE FAILURE BEGAN AS INTERMITTENT BUT THE PANEL NO LONGER FUNCTIONED AT ALL. THE CONTACT CALLED THE DEALER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 83,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 84,000.
CAR STALLS WHEN YOU BRAKE TO STOP OR IF STOPPED WILL STALL WHEN YOU BEGIN TO ACCELERATE. ALSO WILL STALL WHEN MOVING THE DRIVE INDICATOR FROM DRIVE TO REVERSE OR REVERSE TO DRIVE WHEN STOPPED. CAR STALLS WHEN MAKING SLOW TURNS. STALLS ARE TOTALLY UNPREDICTABLE. HONDA STATES THAT IT CAN'T FIX THE PROBLEM WITHOUT A FAULT CODE. STALLING IS A SERIOUS ISSUE THAT CAN CAUSE AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER WOULD ONLY BLOW HOT AIR. THE VEHICLE WAS TAKEN TO BOTH A LOCAL MECHANIC AND AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE AIR COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED TO REPORT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 138,000.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT ATTEMPTED TO ACCELERATE AND THE VEHICLE SUDDENLY STALLED. THE FAILURE CAUSED A CRASH INVOLVING TWO OTHER VEHICLES. THERE WAS A POLICE REPORT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IDLE AIR CONTROL MODULE MOTOR, THE LOWER CONTROL ARM KNUCKLE AND THE BEARING WERE REPLACED. THE FAILURE OCCURRED AGAIN; THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CRUISE CONTROL SWITCH WAS THE CAUSE OF FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000 AND THE CURRENT MILEAGE WAS 75,273. THE BRAKE LIGHT SWITCH WAS REPLACED. UPDATED 04/01/11
I AM ONE OF THREE OWNERS WHO PURCHASED HONDA CR-V EX (AND LX) IN 2002. THIS HAS BEEN A GREAT FOR ME I WAS ABLE TO PAY FOR BY MYSELF. I WAS AT THE DEALERS AND I WAS ABLE TO SEE IT UNWRAPPED WITH ONLY 6 MILES ON IT AS I SINGED THE FORM TO GET IT THAT DAY. I HAD IT INSURANCE THE DAY I PICKED IT UP, WITH THAT BEING SAID I LOVE THIS CAR! BUT IN THE LAST TWO YEARS I HAVE NOTICE A GROWING NUMBER OF INCIDENTS INVOLVING THE SEAT BELTS IN THIS VEHICLE. I HAVE AT TIMES FOUND IT DIFFICULT TO SECURELY FASTEN THE SEAT BELTS AT ALL. MY ATTEMPT TO GET THE SEAT BELT SECURED CAN BE LABORING; MY MOTHER WITH HER FAILING HEALTH CANNOT DO IT VERY WELL AT ALL. IF I WAS ONLY ONE OF THE THREE OF US I WOULD ASSUME THAT IT IS JUST MY VEHICLE BUT IT IS NOT. IT CAN TAKE UP TO 5 MINUTES TO DO THIS SIMPLE TASK. THIS MAKES ME QUESTION IF THE CONNECTION WILL GIVE WAY DURING AN ACCIDENT. PLEASE UNDERSTAND THAT MY 6 YEAR OLD DAUGHTER IS IN THIS CAR TWICE A DAY. THIS IS NOT JUST ONE CAR SEAT BELT BUT ALL THE ONES IN THE BACK AND FRONT. SINCE IT IS THE LAW TO ENSURE THAT ALL PERSONS IN A VEHICLE ARE SECURELY FASTENS IN THE RETRAINING DEVICES. THIS WAS A RECALL SOME TIME AGO BUT IT WAS NOT ADDRESS WHEN I TOOK MY CAR TO A HONDA DEALER (2002 HONDA CR-V SEAT BELTS RECALL 01V351000), NOR THE ROCKING OF THE DRIVER'S SEAT (2002 HONDA CR-V SEATS RECALL 02V251000) WHICH I FIND MOST DISTRACTING. I FEAR THAT OWNER OF THIS USED VEHICLES WILL FIND IT REPAIR TO BE HIGH COST ITEMS. PLEASE CONSIDER AN INVESTIGATION OF THESE ISSUES. I HOPE THAT IT WILL RESULTS IN ANOTHER RECALL. IF NEED A PETITION TO COLLECT NAMES OF THE CURRENT OWNERS TO SHOW YOU THE NUMBER OF COMPLAINTS WILL OUT WEIGHT THE VERY CONSERVATIVE NUMBER OF AFFECTED OWNER FROM THE NUMBER ON THE RECALL NOTICE OF 2 IN THE 2002 HONDA CR-V SEATS RECALL 02V251000 AND 6744 AFFECTED OWNERS IN THE 2002 HONDA CR-V SEAT BELTS RECALL 01V351000. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED SMOKE AND A BURNING ODOR COMING FROM THE DRIVER SIDE DOOR PANEL AND VENTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DRIVER SIDE MASTER SWITCH WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,962. UPDATED 5/9/13 *CN
THE AC STARTED TO MAKE BANGING NOISE, THEN CEASED TO WORK. THIS STARTED AT ABOUT 100,000 MILES, JUST AFTER THE WARRANTY EXPIRED. IN 90-100 DEGREE WEATHER THIS IS EXTREMELY DANGEROUS -- I FIND MYSELF FALLING ASLEEP BEHIND THE WHEEL IN THE HEAT, EVEN WHEN WINDOWS ARE OPEN. I CAN'T AFFORD $2000+ FOR REPAIRS. APPARENTLY LOTS OF CR-V OWNERS ARE EXPERIENCING THIS PROBLEM WITH AC COMPRESSOR. HONDA SHOULD BE RECALLING THIS VEHICLE AND PAY FOR ITS REPAIRS. *TR
I OWN A 2002 HONDA CR-V. THE GAS TANK CAP HAS CAUSED MY CHECK ENGINE LIGHT TO COME ON SEVERAL TIMES IN THE PAST. EACH TIME, I BUY A NEW GAS CAP AND THE ERROR GOES AWAY. I AM ON MY 3RD GAS CAP AND I'M GETTING A CHECK ENGINE LIGHT AGAIN. I WILL CALL HONDA TO REPORT THIS ISSUE AND TO REQUEST A REAL "FIX" TO THE PROBLEM. AS STATED BY OTHERS, THE CHECK ENGINE LIGHT IS A WARNING TO DRIVERS. IT'S IMPORTANCE IS WATERED DOWN BY SPURIOUS ERRORS LIKE THIS. HONDA NEEDS TO ADDRESS THIS. *TR
MY FILLER CAP ALSO LOOSENS BY ITSELF AND CAUSES THE CHECK ENGINE LIGHT TO GO ON. I AM ON MY 3RD CAP AND CONTINUE TO HAVE SPORADIC PROBLEMS WITH IT LOOSENING ON ITS OWN. WHEN THE CHECK ENGINE LIGHT GOES ON, I GET OUT OF THE CAR AND SURE ENOUGH THE CAP IS LOOSE. IT TAKES A COUPLE OF DAYS FOR THE COMPUTER TO RESET ITSELF AND THE ENGINE LIGHT TO GO OFF. VERY ANNOYING. *TR
MY 2002 HONDA CR-V HAS A FUEL FILLER DEFECT WHICH CAUSES THE "CHECK ENGINE" LIGHT TO COME ON. CHANGES IN TEMPERATURE OR OTHER WEATHER RELATED FACTORS CAUSE THE FILLER CAP TO LOOSEN AND THE LIGHT COMES ON. HONDA RECOMMENDS MANUALLY TIGHTENING THE CAP PAST "SEVERAL CLICKS" TO ENSURE A TIGHT SEAL AFTER FUELING. THE CAP LOOSENS ANYWAY ACCOMPANIED BY STRONG GASOLINE FUMES FROM THE LOOSENED CAP. HONDA KNOWS OF THE PROBLEM. THEY REPLACED THE FUEL CAP TWICE AND ONCE GAVE ME A $ 300 ESTIMATE TO REPLACE THE PLASTIC GAS TANK FILLER PIPE WHICH IS APPARENTLY THE ROOT CAUSE OF THE PROBLEM. TODAY WAS A WARM DAY AND THE LIGHT WAS ON ALL DAY AS I DROVE. THE ISSUE IS THIS: IF THE CHECK ENGINE LIGHT OFTEN COMES ON SPURIOUSLY, A DRIVER DOESN'T PAY ATTENTION TO WHAT MAY BE A LEGITIMATE WARNING FOR A SERIOUS ENGINE PROBLEM THAT COULD HAVE SAFETY IMPLICATIONS. IN ADDITION, THE LOOSE CAP CAUSES GASOLINE FUMES TO ENTER THE PASSENGER COMPARTMENT. HAVE THERE BEEN OTHER COMPLAINTS ABOUT THE FILLER CAP ISSUE? *TR
I PURCHASED A USED CRV IN 2006 AND NOTICE THAT THE DRIVERS SEAT ROCKS BACK AND FORTH. I WAS TOLD AT THAT TIME THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. I RE-MENTIONED IT EVERY TIME I BROUGHT THE CAR FOR SERVICE TO NO AVAIL. I FINALLY SEARCHED ONLINE AND SAW THEY OFFERED A FIX UNDER A TSB BUT WHEN I JUST BROUGHT IT IN THEY SAID THAT I WOULD HAVE TO PAY FOR THE REPAIR..WHICH I CANNOT AFFORD TO DO. I GET WHIPLASH EVERY DAY AS THE SEAT ROCKS BACK AND FORTH AND FEEL THAT IN AN ACCIDENT THAT THE SEAT MAY NOT HOLD. *TR
IN 2010 THE LOCKS ON THE TWO FRONT DOORS AND LEFT REAR PASSENGER DOOR STOPPED RESPONDING TO THE ELECTRONIC SIGNAL AT ABOUT THE SAME TIME. ALL THREE ACTUATORS WERE REPLACED. THE VEHICLE HAS NOT HAD EXTENSIVE USAGE SINCE THEN BUT IN DECEMBER 2013 PROBLEMS DEVELOPED AGAIN WITH THE LOCKS - WITH TWO NEW DOORS AND ONE REPEATING DOOR. THE REAR RIGHT PASSENGER DOOR LOCK, THE TRUNK/HATCH LOCK, AND FOR A SECOND TIME THE DRIVER'S FRONT DOOR DO NOT WORK CORRECTLY. THE REAR RIGHT PASSENGER DOOR HAS NO EXTERNAL KEY LOCK AND DOES NOT RESPOND TO THE ELECTRONIC SIGNAL. IT MUST BE LOCKED AND UNLOCKED MANUALLY FROM THE INTERIOR OF THE CAR USING THE LOCK BUTTON ON THAT DOOR. THE DRIVER'S DOOR RESPONDS TO AN ELECTRONIC SIGNAL BUT A KEY CANNOT BE INSERTED INTO THE LOCK. THE TRUNK LOCK DOES NOT RESPOND TO A SIGNAL AND A KEY CAN ONLY BE INSERTED INTO THE LOCK IF THE CAR IS LOCKED AND THEN UNLOCKED VIA THE DRIVER'S SIDE CONTROL BUTTON LOCATED ON THE DOOR. IT SEEMS UNUSUAL THAT ALL THREE DOORS WOULD BEGIN EXPERIENCING DIFFICULTIES AT THE SAME TIME - WITH ONE DOOR THAT HAD ALREADY HAD AN ACTUATOR REPLACED BEING ONE OF THE THREE PROBLEM DOORS. WHY CAN THE CONTROL LOCK BUTTON ON THE DRIVER'S DOOR AFFECT THE ABILITY TO PLACE A KEY IN THE TRUNK/HATCH LOCK? HAS HONDA ISSUED A SAFETY BULLETIN OR RECALL ON THIS ISSUE? THERE SEEMS TO BE A LOT OF LOCK CONCERNS BEING POSTED ON CAR FORUMS CONCERNING THE CRV LOCK ISSUE. IS THIS A SAFETY ISSUE? *TR
I HAVE A 2002 HONDA CR-V. I ALWAYS HAVE 2 CAR SEATS IN THE REAR OF IT. JUST YESTERDAY, THE SEAT BELT BUCKLE, THE PART THAT ATTACHES TO THE FLOOR, BROKE DURING A HARD STOP, SENDING ONE CHILD INTO THE REAR OF THE DRIVERS SEAT. THE INTERNAL PARTS OF THE SEAT BELT BUCKLE IS WHAT CAME UNDONE OR BROKE. THE CHILD TURNED OUT TO BE FINE, BUT JUST SCARED. THIS CAR IS ONLY 7.5 YEARS OLD, AND I DON'T BELIEVE THIS SHOULD BE HAPPENING. I STILL REMEMBER THE OLD DAYS AND CARS WHEREAS THE BUCKLES WERE MADE OF METAL. EVERY BUCKLE IN THIS CAR IS PLASTIC! I'M A PRETTY GOOD SIZE GUY AND I JUST DON'T FEEL THAT MY DRIVERS SIDE WOULD HOLD ME IN IF I WAS EVER IN A FRONT END COLLISION. WHAT IF THAT CHILD HAD HIS WINDOW DOWN? HE COULD HAVE BEEN EJECTED OUT OF IT. A FRONT END COLLISION COULD'VE MEANT A BROKEN NECK OR SOMETHING? I HAVEN'T HAD A CHANCE TO SEE OUR HONDA DEALER ABOUT THIS YET, BUT I FEEL IT IS SOMETHING THAT NEEDS TO BE ADDRESSED. THANK YOU FOR TAKING THE TIME TO CHECK ON THIS PROBLEM. *TR
THE DRIVER'S SEAT IS LOOSE, DUE TO DEFECTIVE SEAT-TRACK PARTS. THIS CAUSES THE SEAT TO ROCK BACK AND FORTH. IN AN ACCIDENT, THIS COULD CAUSE AN EXAGGERATED MOVEMENT THAT THE OCCUPANT WOULD ENCOUNTER, IN MY OPINION. THE SEAT ROCKS BACK AND FORTH APPROXIMATELY 1/2 OF AN INCH (ESTIMATE). I HAVE REMOVED THE SEAT AND DISCOVERED THAT METAL BUSHINGS THAT ARE PART OF LINKS THAT CONNECT THE UPPER SEAT TRACK ASSEMBLY TO THE LOWER SEAT TRACK ASSEMBLY ARE BROKEN AND WORN, THUS ALLOWING TOO MUCH PLAY IN THE PIVOT BOLTS. THE CURRENT MILEAGE ON THE CAR IS APPROX. 162000. THIS PROBLEM FIRST STARTED OCCURRING AROUND 50000 MILES. WHEN I WENT TO GET A STATE INSPECTION LAST YEAR, THE INSPECTOR NOTICED IT AND SAID IT SHOULD BE FIXED. THAT IS WHAT I AM DOING NOW. *TR
2002 HONDA CR-V --- FIRE HAZARD IN HONDA CR-V --- LOW BEAM HEADLIGHTS STOP FUNCTIONING... HIGH BEAMS AND TURN SIGNALS REMAIN FUNCTIONAL... CAUSE WAS FOUND TO BE MELTED WIRES AND BURNED / PARTIALLY MELTED CONNECTOR TO SWITCH IN STEERING COLUMN... 1.5 YEARS EARLIER THE SWITCH HAD TO BE REPLACED FOR SAME SYMPTOMS... HONDA HAS ISSUED RECALLS ON OTHER MODELS WITH SAME TYPE OF LIGHTS BUT NOT ON THE HONDA CR-V... SMALL ELECTRICAL FIRE MUST HAVE OCCURRED TO CAUSE THE MELTING AND BLACK MARKS ON THE CONNECTOR... *TR
FAILURE OF THE AIR CONDITIONER COMPRESSOR. *TR
2002 HONDA CR-V DRIVER SIDE DOOR DOES NOT OPEN WITH REMOTE OR FROM INSIDE WITH ELECTRIC SWITCH. DOOR CAN ONLY BE OPEN MANUALLY. THIS CREATES SAFETY ISSUES BOTH WHEN APPROACHING THE CAR FROM OUTSIDE AND INSIDE IF ONE GETS TRAPPED. *TR
IN 2006 WITH 66000 MILES AND UNDER NORMAL DRIVING CONDITIONS THE AIR CONDITIONING SYSTEM STARTED TO GIVE OFF BURNING SMELL WHICH CAUSED HEADACHES AND NAUSEA BEFORE THE SYSTEM FAILED COMPLETELY. A/C COMPRESSOR WAS FOUND TO HAVE FAILED AND IT WAS REPLACED. THEN IN AUGUST 2013 WITH 95000 MILES THE UNIT FAILED AGAIN WITH THE SAME ISSUE AND SAME TOXIC FUMES. AM CONCERNED ABOUT THE HEALTH IMPACT OF THIS ESPECIALLY DUE TO THE FREQUENCY OF THIS FAILURE. RESEARCH HAS SHOWN THAT THIS COMPONENT IS OF INADEQUATE DESIGN AND HONDA LOST A CLASS ACTION LAWSUIT DUE TO FREQUENT FAILURES. THIS FAILURE RATE, WHILE NOT IMPACTING THE SAFETY OF THE CAR, DOES HAVE POTENTIAL HEALTH HAZARDS FOR THE OCCUPANTS BEYOND REASONABLE RISK. *JB
VEHICLE IS 2002 HONDA CR-V WITH 44,300 MILES A/C COMPRESSOR HAD TO BE REPLACED AT GREAT EXPENSE. AFTER READING ALL THE POSTS ONLINE, IT APPEARS TO BE A DEFECT THAT HONDA REFUSES TO ACKNOWLEDGE. I WANT TO JOIN ANY CLASS ACTION LAWSUITS REGARDING THIS MATTER. *TR
MY AUTO A/C WAS BLOWING HOT AIR. MECHANIC DETERMINED THE COMPRESSOR WAS FROZEN AND THE CLUTCH DAMAGED. REPAIRS WERE DONE AT A COST OF $1250.15. IT APPEARS TO BE AN ONGOING PROBLEM WITH CR-VS WHICH HONDA REFUSES TO ACKNOWLEDGE AS A DEFECTIVE PART. I HAVE RETAINED THE DEFECTIVE COMPRESSOR. *TR
THE SRS LIGHT CAME ON WITHOUT AN ACCIDENT. HONDA DETERMINED IT WAS THE SRS CONTROL UNIT THAT FAILED. THE COST FOR REPLACEMENT WAS $692.05
I PURCHASED MY 2002 HONDA CR-V EX NEW & HAVE HAD ALL OF THE RECOMMENDED SERVICES PERFORMED BY MY LOCAL HONDA DEALER. AROUND 7/12/2006, MY A/C STOPPED WORKING AT 57,023 MILES. THE POWER SWITCH MADE A STRANGE CLUNKING NOISE & THE A/C FAILED TO START RIGHT AWAY. I IMMEDIATELY TURNED THE SWITCH OFF & BACK ON. THE FAN CAME ON, BUT ONLY BLEW OUT HOT AIR. I TOOK IT TO MY REGULAR HONDA DEALER & PAID $153.40 TO HAVE THEM CHECK THE A/C SYSTEM OUT. THE DIAGNOSIS WAS THE A/C SYSTEM WAS DEAD & IT WOULD COST ME ANOTHER $1,600 TO REPLACE THE COMPRESSOR, COIL SET & CLUTCH SET. I SHOPPED AROUND & HAD ANOTHER SHOP THAT ONLY WORKS ON HONDAS AND ACURAS DO THE SAME WORK RECOMMENDED BY MY HONDA DEALER AT A COST OF $1,203.52. THEY USED GENUINE HONDA PARTS TO MAKE THE REPAIR & GAVE A 12 MONTH, 12,000 MILE WARRANTY. MY CAR NOW HAS 95,000 MILES. ON 7/11/2009, MY A/C WAS WORKING FINE WHEN I PARKED MY CR-V. THE NEXT AFTERNOON, THE A/C WAS ONLY BLOWING WARM AIR WHEN I TURNED MY CAR BACK ON. I STARTED LOOKING ON-LINE TO SEE IF THERE HAD BEEN ANY RECALLS FOR THIS PARTICULAR PROBLEM. THAT IS WHEN I REALIZED I HAVE A SERIOUS PROBLEM ON MY HANDS. THERE ARE NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. ON 7/30/2009, I CALLED AMERICAN HONDA TO SEE IF THERE WERE ANY RECALLS. THEY BASICALLY DO NOT ACKNOWLEDGE ANY PROBLEM. BECAUSE MY CAR IS OUT OF WARRANTY, THEY CAN'T DO ANYTHING FOR ME. I EXPLAINED THIS IS THE SECOND TIME IN 95,000 MILES THE A/C HAS GONE OUT. HE SAID THEY CAN'T HELP ME BECAUSE I DID NOT HAVE THE 1ST REPAIR DONE BY MY HONDA DEALER, EVEN THOUGH THE MECHANIC WHO DID THE WORK WAS CERTIFIED BY MACS & ASE IN REFRIGERANT RECYCLING & SERVICE PROCEDURES AND USED GENUINE HONDA PARTS. ON 7/30/2009, I TOOK MY CR-V TO MY HONDA DEALER TO GET AN ESTIMATE. THE COMPRESSOR IS DEAD AGAIN. THE ESTIMATE IS APPROX. $1,600 TO FIX IT. THE SERVICE MGR. IS GOING TO TRY TO WORK WITH HIS DISTRICT MANAGER TO SEE IF THEY CAN GET AMERICAN HONDA TO HELP ME. I AM STILL WAITING TO HEAR. *TR
AIR CONDITIONER FAILURE FOUR TIMES ON 2002 HONDA CRV. *TR
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT STOP ACCELERATING. THE CONTACT DEACTIVATED THE CRUISE CONTROL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE HAD TO BE TURNED OFF IN ORDER FOR THE ACCELERATION TO STOP. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT DID NOT NOTICE ANY PRIOR ISSUES WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 97,000. UPDATED 8/10/09 *CN THE CONSUMER STATED THROTTLE CABLE FRAYED AND THERE WAS NO EXPLANATION PROVIDED. UPDATED 08/13/09.*JB
CPSC DOCUMENT NUMBER I1160315A. CONSUMER STATES SEAT BELT LOCKED UP TIGHTLY AND WOULD NOT RELEASE UNTIL COMPLETELY UNHOOKED *TGW THE CONSUMER STATED THE SEAT BELT WAS LOCKING UP WITH EACH MOVEMENT AND WAS PULLING TIGHTER AND TIGHTER AROUND HER GRANDSON'S NECK. THE CONSUMER STATED SHE ALSO EXPERIENCED THE SAME THING WITH HER SEAT BELT IN THE REAR AS WELL. THE DEALERSHIP INFORMED THE CONSUMER IT WAS DESIGNED THAT WAY FOR SAFETY MEASURES. *JB
CPSC# I1160315A 2002 HONDA CIVIC. CONSUMER STATES THAT SEAT BELT WAS LOCKING UP AND WITH EACH MOVEMENT WAS PULLING TIGHTER AND TIGHTER AND REMAINING LOCKED WITH NO WAY TO RELEASE IT OTHER THAN TO UNHOOK THE BELT ON HER GRANDSON. *LN THE CONSUMER STATED SHE ALSO EXPERIENCED THE REAR SEAT BELT LOCKING UP ON HER AS WELL. THE LOCAL DEALER ACKNOWLEDGED THEY HAD HEARD OF THE PROBLEM BEFORE, BUT IT WAS HONDA'S DESIGN AND THERE WAS NOTHING THEY COULD. *JB
THE AC AIR COMPRESSOR CLUTCH ON MY 2002 HONDA CRV FELL OUT WHILE I WAS COMING TO A STOP AT A LIGHT. FORTUNATELY, NO ONE WAS HURT. I DO NOT KNOW IF THERE WAS ANY OTHER DAMAGE TO THE CAR FROM THIS INCIDENT ESPECIALLY ANY OTHER INTERNAL COMPONENTS OR PARTS. I TOOK IT TO A HONDA DEALER. THEY WANT TO CHARGE ME OVER 1200 TO INSTALL NEW ONE AIR COMPRESSOR. I ASKED WHETHER THEIR WAS ANY RECALL ON THIS PART, THEY SAID NO BECAUSE IT DID NOT FALL UNDER EMISSIONS OR SAFETY. HE ALSO MENTIONED THAT SINCE I'M NOT THE ORIGINAL OWNER OF THE CAR AND IT HAS OVER 130,000 MILES, WARRANTY WON'T COVER IT. I'M GOING TO GET A SECOND OPINION FROM ANOTHER AUTO MECHANIC. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THEY HEARD A LOUD BANG COME FROM UNDER THE HOOD ON THE VEHICLE JUST AS THE AIR CONDITIONER STOPPED WORKING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHERE IT WAS DETERMINED THAT THE COMPRESSOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 168,000.
AC COMPRESSOR SEIZED AND BROKE APART WHILE DRIVING ON THE HIGHWAY. *TR
I HAVE A 2002 HONDA CR-V THAT HAD 135,000 MILES AT THE TIME THE COMPRESSOR IMPLODED. AMERICAN HONDA IS AWARE OF THE ISSUE. THE COMPRESSOR IMPLODES, SHOOTING SHARDS OF METAL THROUGHOUT THE AC SYSTEM, RESULTING IN EXPENSIVE REPLACEMENT OF PARTS OTHER THAN THE COMPRESSOR. ESSENTIALLY THE ENTIRE AC SYSTEM NEEDS TO BE REBUILT AT A COST IN THE NEIGHBORHOOD OF $2500-3500 (MY BILL CAME TO $3100). AMERICAN HONDA REFUSED TO PICK UP THE TAB ON ANY OF THE PARTS OR LABOR ASSOCIATED WITH THIS REPAIR. IF YOU GOOGLE "HONDA+AIR+COMPRESSOR+FAILURE" YOU WILL FIND MANY, MANY REPORTS OF THIS ISSUE, ALL REPORTED TO AMERICAN HONDA. *TR
ADD ME TO THE LIST OF OWNERS WHO SUFFERED A CATASTROPHIC HONDA CR-V AIR COMPRESSOR FAILURE. IT'S A 2002 WITH 136K MILES. IT'S IN BEAUTIFUL CONDITION, WELL KEPT BY PREVIOUS OWNERS. I WAS DRIVING TO WORK AND I HEARD A TINNY GRINDING SOUND. I PULLED OVER AND LIFTED THE HOOD. DIDN'T SEE ANYTHING WRONG. CONTINUED DRIVING, BUT NOTICED THE AC WAS BLOWING WARM AIR. I CALLED BANKSTON HONDA (THE CLOSEST DEALER TO ME IN COPPELL, TX), WHO DIAGNOSED THE PROBLEM. THEY TOLD ME IT WOULD COST $3,100 TO REPAIR, BUT THAT I SHOULD CALL AMERICAN HONDA AND OPEN A CASE WITH THEM, SINCE THEY MAY AGREE TO COVER SOME OF THE COST. APPARENTLY THIS IS A WIDESPREAD ISSUE, ONE THAT HONDA APPEARS TO BE IGNORING FOR THE TIME BEING (AT LEAST UNTIL THEY'RE HIT WITH A CLASS ACTION LAWSUIT). WITH 100 DEGREE WEATHER, A WIFE AND TWO CHILDREN, THERE IS NO WAY WE CAN SURVIVE WITH A CAR THAT DOESN'T HAVE AC. WE CHOSE A 2002 HONDA CR-V BASED ON INCREDIBLY CONSISTENT POSITIVE FEEDBACK (SAFETY, RELIABILITY, VALUE RETENTION, ETC.). SO FAR THIS HAS BEEN THE ONLY ISSUE. OUR FAMILY CAN'T AFFORD TO PAY $3,100 TO REPAIR THE AC. WE REALLY NEED AMERICAN HONDA TO STEP UP AND AT LEAST PAY FOR THE PARTS. AMERICAN HONDA HAVE GIVEN ME A CASE NUMBER (N012009-05-2601731) AND ASKED THAT I WRITE THEM TO EXPLAIN WHAT HAPPENED SO THEY CAN MAKE A DETERMINATION AS TO WHETHER THEY'LL COVER ANY OF THE COST. I HOPE THEY AT LEAST PAY FOR THE NECESSARY PARTS. IF THEY COME THROUGH, THEY'LL CEMENT THEIR REPUTATION AND I'LL CONTINUE TO RECOMMEND HONDA TO MY FRIENDS AND FAMILY. IF THEY CAN'T OFFER ANY HELP, I'LL NEED TO JOIN THE CLASS ACTION LAWSUIT TO TRY TO RECOUP SOME OF THE COST. THIS IS CLEARLY A WIDE SPREAD PROBLEM, ONE THAT HONDA WILL EVENTUALLY NEED TO OWN UP TO. I ENCOURAGE EVERYONE TO GO TO THIS URL AND FILE THEIR INFO, IF ONLY TO PRESSURE AMERICAN HONDA TO DO THE RIGHT THING: HTTP://WWW.HONDA-LAWSUIT.COM/ THANKS, DON MONTALVO COPPELL, TX 2002 HONDA CR-V (136K MILES). *TR
WE HAVE A 2002 HONDA CR V WITH 102,000 MILES ON IT. THE AIR CONDITIONER COMPRESSOR EXPLODED, CONTAMINATING THE AIR CONDITIONER SYSTEM. I HAVE LEARNED THAT THIS IS A REGULARLY RECURRING PROBLEM WITH HONDA, BUT THEY REFUSE TO CORRECT THE PROBLEM AND REFUSE TO HELP THE CONSUMER. *TR
I HAD BEEN HAVING SOME PROBLEMS WITH GETTING MY KEY OUT OF MY IGNITION IN MY 2002 HONDA CRV. SOMETIMES IT WOULD GET STUCK AND NOT TURN ALL THE WAY OFF, I.E., THE POWER WOULD STILL BE ON BUT THE ENGINE WAS OFF. RECENTLY THE KEY WOULD NOT COME OUT OF THE IGNITION AT ALL. I HAD TO JIGGLE IT AND TRY TO FORCE TURN IT. I TOOK IT TO MY MECHANIC WHO HAD A LOCKSMITH WORK ON THE "TUMBLERS". THIS SOLVED THE PROBLEM FOR ABOUT A WEEK. EVEN WITH THE WORK DONE, IT HAPPENED AGAIN. I TOOK IT BACK TO MY MECHANIC AND WE HAD TO REPLACE THE ENTIRE IGNITION LOCK SYSTEM. THE LOCKSMITH INSTALLED IT AND DID NOT CHARGE LABOR FOR THE SECOND JOB. AFTER READING SOME OF THE REPORTS ABOUT THIS PROBLEM WITH HONDA CRV'S, I AM NOW CONCERNED THAT THE PROBLEM MAY BE WITH THE GEAR SHIFT. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER?S SIDE POWER WINDOW FAILED TO OPERATE AFTER BEING ENGAGED. THE CONTACT PERSONALLY REPLACED THE MASTER POWER WINDOW SWITCH. THE VEHICLE WAS REPAIRED PRIOR TO THE RECALL REPORT DATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN WITH NHTSA CAMPAIGN ID NUMBER 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 02/26/13*LJ THE CONSUMER STATED THE WINDOW SWITCH WAS CORRODED. UPDATED 02/28/2013 *JS
AC COMPRESSOR FAILED. MANY COMPLAINTS FROM OTHERS ABOUT THIS PROBLEM. HONDA HAS DEFECTIVE PARTS. *TR
TL*THE CONTACT OWNS A 2002 HONDA CRV. WHILE DRIVING 55 MPH, THE TIRE DETACHED FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER VEHICLE AS A RESULT. THE VEHICLE WAS TOWED TO HIS RESIDENCE WHERE HE NOTICED THAT A SPRING ROD FAILED AND CAUSED THE TIRE TO FOLD. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE TIMING CHAIN WAS THE CAUSE OF THE FAILURE, THUS THE ENGINE NEEDED TO BE REPLACED. SECONDLY, BECAUSE THE CONTACT DID NOT FOLLOW THE WARRANTY AGREEMENT, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
WHILE DRIVING AT APPROX 45 MPH, THE ENGINE IN MY 2002 HONDA CR-V EX LOST POWER AND STALLED IN THE MIDDLE OF THE HIGHWAY. I WAS ABLE TO RESTART THE ENGINE AND GET IT TO THE SIDE OF THE ROAD WHERE IT STALLED AGAIN. I TRIED TO RESTART AGAIN BUT THE ENGINE COULD NOT TURN OVER. HAD CAR TOWED TO ACURA DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUG COULD NOT BE REMOVED FROM CYLINDER #3 AND THE ENGINE COULD NOT BE TURNED OVER. THE ENGINE HAD SEIZED. A COMPLAINT HAS BEEN FILED WITH HONDA AND THE CAR TOWED TO A HONDA DEALER FOR FURTHER INVESTIGATION. HAD I BEEN TRAVELING AT HIGH SPEED ON A LIMITED ACCESS ROAD THIS WOULD HAVE BEEN FAR MORE DANGEROUS AND MIGHT HAVE RESULTED IN SEVERE INJURY OR DEATH. *TR
ALL INTERIOR GAUGES FLICKER AND STOP WORKING (I.E., FUEL, SPEEDOMETER, ODOMETER, ENGINE TEMPERATURE, DASH LIGHTS) AND SOME WARNING LIGHTS FLICKER (PARKING BRAKE, MAINTENANCE REQUIRED). IT IS NOW HAPPENING DAILY AND LASTS LONGER AND LONGER. CAR ALSO MAKES A SCARY "TICKING" SOUND. HONDA DEALER STATED THAT INSTRUMENT CLUSTER HAS GONE BAD (SHORTED OUT?) *TR
I AM FILING A REPORT DUE TO OIL THAT WAS LEAKED ONTO THE EXHAUST SYSTEM OF MY CAR AND RESULTED IN MY CAR CATCHING ON FIRE. THIS DAMAGE HAS BEEN ATTRIBUTED TO OIL FILTER GASKETS THAT HAVE NOT BEEN PROPERLY REMOVED. I HAVE CONTACTED HONDA, AND THEY HAVE ONLY OFFERED TO PROVIDE ME WITH A LETTER EXPLAINING THAT IT IS BEST TO HAVE MY OIL CHANGE AT THEIR DEALERSHIP. I FEEL IT IS A MANUFACTURE DEFECT TO HAVE A CAR MODEL THAT IS PRONE TO OIL FILTER GASKETS STICKING, ONLY TO RESULT IN OIL LEAKAGES AND FINALLY CAR FIRES. SUCH PRACTICES ARE NOT ONLY DANGEROUS, BUT IT IS UNETHICAL TO MARKET A PRODUCT TO THE PUBLIC THAT POSES SUCH DANGER. FURTHERMORE, NOT ALL HONDA BUYERS ARE NOTIFIED. I BOUGHT MY HONDA USED, AND NEVER RECEIVE AND SUCH LETTERS OR UPDATES, BEING UNKNOWINGLY EXPOSED TO HARM. I'M OUTRAGED. *TR
REPEATED MECHANICAL FAILURES OF THE 2002 HONDA CRV THAT I BOUGHT BRAND NEW HAVE BEEN OCCURRING SINCE AUGUST OF 2002. THE CAR WAS BOUGHT IN JULY OF 2002. THE ODOR FROM THE INSIDE CABIN FILTER FIRST OCCURRED IN AUGUST. THE FUSE TO THE WARNING DEVISE THAT WOULD ALERT THE DRIVER TO LIGHTS BEING LEFT ON, ETC. WENT OUT WITHIN 3-4 MONTHS. THEN MAJOR ITEMS WHICH HAD TO BE REPLACED: DIFFERENTIAL, 2004(THOUGH STILL UNDER WARRANTY, HONDA REFUSED TO REPLACE IT FOR 2 YEARS), NECK OF FUEL TANK BROKE, 2006, AIR CONDITIONING SYSTEM, 2007, DRIVER-SIDE WINDOW FELL OFF TRACK BECAUSE THE PLASTIC CLAMP CRACKED, 2008, CATALYTIC CONVERTER, 2009, O2 SENSOR, 2009, DRIVER'S SEAT UNSTABLE SINCE 2003, SRS SLOWLY WENT OUT BEGINNING WITH INTERMITTENT WARNINGS ABOUT SIDE DOOR AIR BAG BEING TURNED OFF BEGINNING IN 2003 WHICH DEALERSHIPS IGNORED AS JUST AN OCCURENCE FROM SOMETHING OR SOMEONE BUMPING AGAINST THE CLOSED DOOR FROM THE INSIDE. FINALLY IN 2008, WHEN THE LIGHT CAME ON TO STAY, I WAS TOLD THAT IT WAS A FAILURE OF THE SENSOR MOTOR__NOW MY PROBLEM TO AGAIN PAY FOR A MAJOR REPAIR. *TR
DRIVING AT DARK, 60 MPH, THE HOOD OF MY CR-V FLEW OPEN, BREAKING THE WINDSHIELD, DENTING AND DESTROYING THE ROOF AND HOOD AND HINGES. *TR
I HAVE A HONDA CR-V 2002. ON 09-22-2008 THE A/C COMPRESSOR EXPLODED. I WENT ON-LINE AND CHECKED THIS ISSUE. IT WAS A HONDA FACTORY DEFECT WHICH CAUSE A LOT OF COMPRESSOR FAILURE. I READ A LOT OF HONDA CUSTOMER REPORTS FROM WWW.TOPIX.COM. IN MANY CASES HONDA PAID FROM 80%-100% OF COST. I CALLED HONDA AMERICA (800) 999-1009 AND OPENED CASE NUMBER # N 012008-09-2300147. MY CASE PERSON IS A MR. DARRELL HARVILLE AND HIS BOSS IS MRS. HOLLY MUHAMMED. I HAVE TALK TO THEM MANY TIMES AND TOLD THEM THAT I KNOW THIS ON GOING DEFECT ISSUE WITH A/C COMPRESSORS. I ASKED THEM TO PAY 100% COST BECAUSE OF HONDA FACTORY DEFECT. THEY OFFERED PAY $ 1800 AND I HAVE TO PAY $ 1200 TO THE ED MORSE HONDA DEALERSHIP. I TOLD THEM "NO" BECAUSE I AM NOT PAYING FOR HONDA FACTORY DEFECT. I REQUESTED 4 TIMES TO TALK TO MRS. HOLLY MUHAMMED (GENERAL MANAGER) BUT SHE DIDN'T RESPONDED TO ME YET. I LIVE IN SOUTH FLORIDA. IT IS 85-90 DEGREES AND SOME TIME RAINING. I AM HAVING HARD TIME WITHOUT A/C. PLEASE, HELP ME WITH THIS SITUATION. THANK YOU *TR
MY 2002 HONDA CRV 4WD, 81000 MILES, HAS A DEFECTED AC COMPRESSOR THAT IS LOCKED UP. AMERICAN HONDA KNOWS ABOUT THE PROBLEM WITH AC COMPRESSORS IN THE CRV 2002-2005 MODELS AND WILL NOT ISSUE A RECALL TO FIX THE PROBLEM. *TR
AIR CONDITIONER FAILED ON MY 2002 HONDA CRV. UPON TURNING THE A/C DIAL ON, A VERY LOUD GRINDING/KNOCKING SOUND WAS HEARD BY THE ENGINE COMPARMENT AND KILLED THE ENGINE OFF.
DRIVING APPROX. 25 MILES, 85 F. VERY LOUD NOISE FROM UNDER THE HOOD FOR ABOUT 15 SECONDS, LOUD POP, STRANGE SMELL LIKE SOMETHING BURNING. A/C STOPPED WORKING. CHECKED UNDER THE HOOD, NO VISIBLE SIGNS OF PROBLEM. A/C NO LONGER WORKS. *TR
ON A TRIP TO MERCED, CA.SUMMER OF 2008. MY 2002 HONDA CRV AIR CONDITION COMPRESSOR FAILED. IT REQUIRED REPLACED EVERY PART FOR ENTIRE A/C SYSTEM. THE SYSTEM FAILED WITHOUT ANY WARNING. TOTAL COST $3500. I DO THINK IF COMPRESSOR FAILED IT SHOULD NOT RUIN THE ENTIRE. THIS IS THE CLEAR CASE OF DEFECTIVE DESIGNED SYSTEM. *TR
Data synced from NHTSA on May 4, 2026