2012 Honda CR-V Complaint Log

AT DIFFERENT TIMES WHILE DRIVING THERE IS A HESITATION WHEN I PRESS ON THE GAS. THIS IS SCARY WHEN TRYING TO TAKE OFF IN TRAFFIC OR WHEN TURNING A CORNER. I HAVE TO PRESS HARD ON HE GAS PEDDLE A COUPLE TIMES TO GET THE CAR TO GO. I'VE MENTIONED THIS TO THE DEALER EVERY TIME I TAKE THE CAR IN FOR SERVICE BUT THEY CAN'T FIND WHAT IS WRONG. THIS HAPPENS WITH AND WITHOUT THE ECO ENGAGED.. THIS HAPPENS WHEN I'M DRIVING ON THE ROAD MOSTLY BUT HAS HAPPENED A COUPLE TIMES ON THE EXPRESSWAY. IT HAS HAPPENED SINCE I PURCHASED TO VEHICLE IN 2012 UNTIL NOW (12/08/17).

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE SUN VISOR ONLY COVERED TWO-THIRDS OF THE SIDE WINDOW, LEAVING A LARGE PORTION OF THE WINDOW UNBLOCKED AND MAKING IT DIFFICULT FOR HIM TO SEE AS THE SUN GLARED THROUGH THE WINDOW WHILE DRIVING. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NEITHER OFFERED ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 400.

THE POWER STEERING SYSTEM (EPS) SHUTS DOWN MAKING THE VEHICLE DIFFICULT TO MANEUVER. IT HAS HAPPENED SEVERAL TIMES, MANY TIMES WHILE TURNING AT LOW SPEED (THE VERY PURPOSE OF POWER STEERING). ONE FAILURE OCCURRED IN A PARKING GARAGE AND NEARLY CAUSED A HEAD-ON COLLISION. THE FAILURE IS INTERMITTENT AND SOMETIMES INCLUDES ILLUMINATION OF THE EPS WARNING LIGHT ON THE DASH BUT NOT ALWAYS, AND THE LIGHT HAS NEVER SEALED-IN. THE SYMPTOMS ARE SIMILAR TO WHAT IS DESCRIBED IN COMPLAINTS AGAINST THE HONDA FIT THAT LED TO SERVICE BULLETIN 09-043 THAT APPLIED TO BOTH THE FIT AND THE CIVIC HYBRID (SEE HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1346C0/58). THE EPS SYSTEM IS NEWLY INSTALLED IN THE CR-V IN THE 2012 MODEL. BECAUSE THERE IS NO RECORD OF THIS PROBLEM FOR THE CR-V, HONDA DEALERS (WE HAVE CONTACTED MORE THAN ONE) ARE REQUIRING THAT THE FAILURE OCCUR WHILE THEY DRIVE THE VEHICLE BEFORE THEY WILL FIX ANYTHING. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE WITH THE SAME COMPLAINT MOST RECENTLY THE WEEK OF 9/24 AND LEFT WITH THE DEALER OVERNIGHT. THIS COMPLAINT IS BEING LOGGED TO ENSURE THIS FAILURE IS ON RECORD. BASED ON THE FACT THAT THE FAILURE IS VIRTUALLY IDENTICAL TO THAT DESCRIBED FOR A SIMILAR COMPONENT IN EARLIER FIT AND CIVIC VEHICLES, IT ONLY SEEMS REASONABLE TO APPLY THE SAME FIX WITHOUT THE NEED FOR DIAGNOSIS AND REPLICATION OF THE SYMPTOM. *TR

2012 HONDA CRV MAKES A REAR END HYDRAULIC NOISE FROM THE REAR DIFFERENTIAL THAT HAS GOTTEN PROGRESSIVELY WORSE DURING THE FIRST YEAR OF OWNERSHIP. THE SOUND IS MADE AS THE VEHICLE IS COMING TO A STOP AND ONCE AGAIN WHEN THE VEHICLE STARTS. IT IS A SAFETY CONCERN THAT HAD BEEN REPORTED TO HONDA IN FOUR SEPARATE INSTANCES BEGIN WHEN THE VEHICLE HAD 2,497 AND THE LAST EVENT WAS AT 7,800.

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 10 MPH, HE APPROACHED A TRAFFIC SIGNAL AND WHEN THE BRAKE PEDAL WAS DEPRESSED AN UNUSUAL NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2. UPDATED 07/09/13*LJ THE CONSUMER STATED THE SEAT BELT WOULD NOT RELEASE. THE CONSUMER EXITED THE VEHICLE, UPON IMMEDIATELY RE-ENTERING THE SEAT BELT OPERATED PROPERLY. UPDATED 07/15/2013 *JS

TL* THE CONTACT OWNS 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME STIFF AND COULD NOT BE TURNED LEFT OR RIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 1,795. UPDATED 8/24/12 *CN

THIS INCIDENT CONCERNS THE HORN. IT IS A JOKE AND A DANGEROUS ON AT THAT. AS I WAS DRIVING ON I-20 OUTSIDE OF ATLANTA I WAS DRIVING ALONE SIDE A PICK-UP TRUCK TO MY RIGHT. MY FRONT BUMPER WAS ABOUT EVEN WITH THE TRUCK'S WINDOWS POST. THE TRUCK STARTED MOVING OVER INTO MY LANE AND SINCE THERE WAS ANOTHER CAR BESIDE ME (ON MY LEFT) I COULD NOT MOVE OVER SO I STARTED BLOWING THE HORN. I COULD BARELY HEAR IT SO I KNOW DRIVER OF THE TRUCK COULD NOT HEAR IT SO HE CONTINUED TO MOVE OVER INTO MY LANE. MY ONLY CHOICE WAS TO APPLY THE BRAKES AND LET THE CAR TO MY LEFT PASS ME AND MOVE OVER BEHIND IT. I WAS MISSED BY INCHES BY THE CAR THAT WAS FOLLOWING THAT CAR. THAT DRIVER HAD TO APPLY THE BRAKES VERY HARD SO AS NOT TO HIT ME. THE HORN NEEDS TO BE MUCH LOUDER THEN IT IS. *TR

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT BY PUSHING THE LOCK BUTTONS ON THE INSIDE OF THE DRIVER'S SIDE DOOR, THE ENGINE COULD BE STARTED. THE DEALER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 400.....UPDATED 08-24-12 *BF THE CONSUMER STATED THE DEALER REPLACED THE VEHICLE ON 7/28/2012 *JS

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE DRIVER'S SIDE WINDSHIELD WIPER BLADE PULLED RAIN INTO THE CONTACT'S FIELD OF VISION, DECREASING HER VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DRIVER'S SIDE WINDSHIELD WIPER NEEDED TO BE REPLACED. THE WINDSHIELD WIPER WAS REPLACED BUT DID NOT RECTIFY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT WHILE PULLING OUT OF A PARKING SPACE AT 10 MPH THE VEHICLE RPMS STARTED TO INCREASE EXCESSIVELY THEN THERE WAS A SUDDEN ACCELERATION. THE VEHICLE DROVE OVER A CURB, CRASH INTO A BUILDING AND THEN ROLLED OVER. THE CONTACT DID NOT HAVE ANY PHYSICAL INJURIES. THE VEHICLE WAS DESTROYED. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE DEALER WAS NOTIFIED WHICH OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.

I WAS DRIVING MY 2012 HONDA CRV WHEN THE DOOR LOCKS STARTED GOING CRAZY THEN THE CAR ALARM STARTED GOING OFF THEN ME AND MY WIFE TRIED TO GET OUT AND THE DOOR WOULD NOT OPEN SO I DROVE THE 3 MONTH OLD CRV BACK TO THE DEALER AT SUNNYSIDE HONDA AND THEY WERE THE RUDEST PEOPLE ON EARTH I TOLD THEM WHAT HAPPENED AND THEY TRIED TO GET ME TO SING A PAPER THAT SAID I MIGHT HAVE TO PAY CAUSE IT MIGHT BE MY FAULT NOT WERE SORRY NOT ARE YOU GUYS OK NO JUST SING I SAID NO ASK FOR THE BOSS HE SAID SAME THING SO I ASK FOR HIS BOSS THE HEAD BOSS AT THE TIME NO SORRY NO ARE U OK WELL HE SAID YOU HAD A REMOTE STARTER PUT IN ITS AN AFTER MARKET ITS THERE FAULT CALL THEM I DIDN'T PUT IT IN VERY RUDE AND LEANING IN TURNS ME SO I SAID HONDA AT THE TIME I BOUGHT THE CRV SAD THEY WERE OUT OF FACTORY REMOTES AND REC-AMENDED THAT ONE IT WAS PUT ON THERE BEFORE I EVEN PICKED UP THE CAR FOR FIRST TIME NOW ME AND MY WIFE WAS TERRIFIED AND ALL THEY COULD DO IS GIVE US BULL NOT JUST SAY WOW IT A BRAND NEW CRV SORRY IT HAPPENED WELL CHECK IT OUT FINALLY AFTER THAT AND A LONG TIME LATTER THEY AGREED TO CHECK IT OUT AND SAID AFTER IT WAS CHECK OUT WELL WE REPLACED THE DOOR ACTUATOR BUT IF IT HAPPENS GAIN YOU NEED TO CALL THE REMOTE PEOPLE NO SORRY I LOVED HONDA BUT NOT NOW I AM LOOKING INTO A LAW SUITE. *TR

I WAS DRIVING MY HONDA CR-V APPROX 60 MILES AN HOUR ON THE HIGHWAY IN FORT SMITH, ARKANSAS. I HEARD A LOUD POP AND THE DRIVERS SIDE WINDOW EXPLODED AND COLLAPSED. I IMMEDIATELY DROVE TO THE DEALERSHIP WHICH WAS CLOSE BY TO HAVE THE AUTO EXAMINED. I CONTACTED HONDA TO NOTIFY THEM OF THE ISSUE AND NEITHER HONDA OR THE DEALERSHIP HAD ANY THOUGHTS ON WHAT MAY HAVE CAUSED THE WINDOW TO EXPLODE OTHER THAN A FOREIGN OBJECT HITTING THE WINDOW. THIS TYPE OF REPAIR WAS NOT COVERED UNDER WARRANTY ACCORDING TO HONDA. I WAS NOT CLOSE TO ANY OTHER VEHICLES AT THE TIME THE WINDOW EXPLODED. I WAS ALSO NOT NEAR A LARGE TRUCK OR A MOWING VEHICLE THAT WOULD HAVE THROWN UP DEBRIS THAT COULD HAVE HIT THE SIDE WINDOW. I WANT TO MAKE SURE THAT THERE IS NOT ANY UNDERLYING ISSUE THAT CAUSED THIS PROBLEM SUCH AS ANY PRESSURE ON THE WINDOW MECHANISM OR PROBLEMS RELATED TO EXCESSIVE TEMPERATURES SUCH AS OUR AREA HAS BEEN HAVING. THIS POTENTIALLY COULD HAVE CAUSED A DANGEROUS ACCIDENT AND OR A FATALITY. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 6,242.

TRAVELING 95 NORTH PULL OVER TO CHECK TIRE PRESSURE, DOOR OPEN AND DRIVER FELL OUT. CAR HIT DRIVER. CAR KEPT GOING CROSS THE MEDIAN TO 95 SOUTH LANE IMPACT A HOLE FULL OF WATER. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE PASSENGER OF THE VEHICLE WAS ABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V338000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE RECALL REPAIR WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600.

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WOULD ADJUST THE HEADLIGHTS. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER HAVING THE ADJUSTMENT PERFORMED, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE CURRENT MILEAGE WAS APPROXIMATELY 5,000. UPDATED 1/23/13 *CN UPDATED 02/07/2013* JS

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT HE DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10. UPDATED 05/19/14 MA THE CONSUMER STATED THAT WHEN PULLING INTO TRAFFIC AND DEPRESSING THE ACCELERATOR THE ENGINE IDLES THEN SUDDENLY LAUNCHES FORWARD. THE FAILURE OCCURS INTERMITTENTLY. A NEW THROTTLE BORE WAS INSTALLED BUT THE FAILURE RECURRED. UPDATED 05/28/2014 *JS

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THAT THE FAILURE WAS UNABLE TO BE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 11,000.

I WAS DRIVING INTO MY DRIVEWAY AND PUT INTO PARK. THE KEY WOULD NOT COME OUT OF IGNITION. VERY FRUSTRATED IT WAS LATE AT NIGHT AND I TRIED WIGGLING THE KEY. I COULD TURN CAR OFF BUT SO IT WASN'T RUNNING BUT IT WAS ON ENOUGH FOR AUDIO TO STAY ON. I DROVE AROUND HOPING I COULD RESET WHAT PROBLEM WAS BUT DID THE SAME THING WHEN I PARKED. I HAD TO LEAVE KEY IN IGNITION TILL THE BATTERY DIED, WHICH TOOK TILL THE NEXT DAY. WE PUT KEY IN AGAIN AFTER IT CAME OUT AND IT DID THE SAME THING AND GOT STUCK AGAIN AND GOT HOT WHEN WE DID GET IT OUT. WE JUMP STARTED CAR ENOUGH TO GET TO DEALERSHIP AND KEY DID SAME THING WHEN I PARKED IT THERE UNTIL THE BATTERY DIED AND THEN IT WAS ABLE TO COME OUT. THEY CALLED AND SAID THEY HAD TO REPLACE THE SHIFT ASSEMBLY. THEY SPECIFICALLY SAID IN SERVICE PAPER THAT "THE SHIFTER ASSEMBLY WAS PINCHING THE WIRE FROM THE PARK PIN SWITCH CAUSING SHORT ELECTRICAL DIG" AND THEY SENT PICS AND INFORMATION TO TECH LINE. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER BLADE FAILED WHICH CAUSED WATER TO ACCUMULATE AND OBSTRUCTED THE DRIVERS VIEW. THE FAILURE WAS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT HOW THE WINDSHIELD WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE PASSENGER SIDE BLADE THROWS WATER TO THE DRIVER'S SIDE IMPAIRING THE DRIVER'S VISION. THIS OCCURS WHEN THE WIPERS ARE ON MEDIUM OR HIGH SPEED. WHEN ON LOW THE WIPERS LEAVE STREAKS ON THE DRIVER'S SIDE. UPDATED 11/09/2012 *JS

IN STOP AND GO TRAFFIC, WITH AND WITHOUT THE ECON BUTTON ON, THE CAR HESITATES TO ACCELERATE TO THE POINT THAT IT HAS NEARLY CAUSED ACCIDENTS. TOOK IT TO HONDA AND ASKED THEM TO DRIVE TO WITNESS THE PROBLEM. I DON'T THINK THEY DROVE IT. THE PROBLEM IS SOMEWHAT INTERMITTENT, SO YOU NEVER KNOW WHEN IT WILL HAPPEN. YOU HAVE TO ADJUST YOUR DRIVING JUST IN CASE IT MIGHT HAPPEN. THE DEALER TOLD ME NOT TO DRIVE WITH ECON BUTTON IN CITY DRIVING CONDITIONS. THAT DOESN'T MAKE A DIFFERENCE. IT WILL CAUSE ACCIDENT EVENTUALLY. *TR

I AM WRITING TO SEE THE ISSUE I AM FACING WITH MY CAR IS A SAFETY CONCERN OR NOT. I CONTACTED HONDA AND THEY INDICATED ALL OF THEIR HONDA CRV 2012 MODELS ARE DESIGNED THE SAME WAY TO PROTECT THE INTERIOR ELECTRIC MECHANISM OF THE CAR. I HAVE A VISIBILITY PROBLEM WHEN IT IS RAINING OR THERE IS MOISTURE ON THE SIDE WINDOWS (ALL FOUR SIDES INCLUDING DRIVER SIDE) OF MY HONDA CRV. SO WHEN IT RAINS OR THERE IS MOISTURE ON THE SIDE WINDOW WHILE THE CAR WAS SITTING THEIR OVERNIGHT, I AM HAVING DIFFICULTY TO WIPE OFF ANY WATER DROPLETS OR MOISTURE BY SLIDING MY SIDE WINDOW DOWN. I HAVE TESTED MANY OTHER CARS. ALL OF THEM SQUEEZES OFF THE WATER ON THE WINDOW BY JUST SLIDING THE WINDOW. MY HONDA CRV DOESN'T ALLOW ME TO DO THAT. I BROUGHT THIS TO ATTENTION BACK IN 2012 TO HONDA. I WAS ADVISED TO ALWAYS TO PROPERLY WIPE OFF MY WINDOWS WITH A CLEAN CLOTH BEFORE DRIVING. I UNDERSTAND THAT IT MY RESPONSIBILITY TO ENSURE I HAVE CLEAR VISIBILITY BEFORE STARTING TO DRIVE. I HAVE BEEN DOING THIS SINCE 2011. MY QUESTION WAS WHAT IF IT RAINING HEAVY AND I AM DRIVING. THERE IS AN URGENT NEED TO SEE CARS BEHIND ME USING MY SIDE-VIEW MIRROR. I SLIDE MY WINDOW TO HAVE A CLEAR VISIBILITY AND CLOSE MY WINDOW BACK AGAIN. AGAIN THEIR A NEED TO DO SO? SHOULD I KEEP DOING THESE OVER AND OVER? *TR

SUBMISSION FROM CONSTITUENT RE 2012 HONDA CR-V INTERMITTENT PROBLEM. *SMD THE CONSUMER STATED THE VEHICLE WOULD PAUSE, WHEN SHE ATTEMPTED TO ACCELERATE AFTER THE VEHICLE, HAD BEEN IDLING. THERE WAS ZERO RESPONSE FOR 3-4 SECONDS, THEN THE VEHICLE WOULD UNCONTROLLABLY SURGE FORWARD. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS HER USING HER LEFT FOOT TO BRAKE. THE PROBLEM HAS SINCE BEEN RESOLVED. UPDATED 01/30/14

WHILE DRIVING A FEW WEEKS AGO I NOTICED A VERY YELLOW LARGE SPIDER CRAWLING ACROSS MY DASHBOARD. I ALMOST RAN OFF THE ROAD FINDING A NAPKIN TO KILL IT SO IT DIDN'T GET ON ME AS IT WAS MAKING IT'S WAY TO ME VERY QUICKLY FROM THE DASH TOWARDS THE STEERING WHEEL!!! THEN A COUPLE DAYS LATER, ANOTHER SPIDER. (ME THINKING I DIDN'T GET THE FIRST ONE!?) THEN A COUPLE DAYS LATER ANOTHER SPIDER AND THIS MORNING WHILE AT THE DUNKIN DONUTS DRIVE-THRU, ANOTHER SPIDER!!!!! ALL OF THESE I HAVE MANAGED TO KILL WHICH ONLY TELLS ME THAT THERE ARE A BUNCH OF SPIDERS IN MY DASHBOARD OR SOMETHING!!! THE ONE TODAY CAME OUT OF THE VENT JUST OVER THE A/C VENT DRIVERS SIDE!??!?! EACH TIME I SEE ONE, IT'S ON THE DASHBOARD INITIALLY AND THEN QUICKLY MOVES AROUND. THIS IS THE LAST THING I NEED AND I WANT THE CAR TORN APART TO FIND OUT WHERE THEY ARE COMING FROM AND HAVE THEM REMOVED IMMEDIATELY! I'M FREAKING OUT! I AM WAITING ON CALL BACKS FROM BOTH HOLLMAN HONDA (THE DEALERSHIP WHICH HAS NEVER HEARD ABOUT ANY SPIDER ISSUES) AS WELL AS THE CUSTOMER SERVICE DEPT. OF HONDA ITSELF TO OPEN A CASE ABOUT THIS MATTER. BEING THAT THEY ARE POISONOUS (MAZDA HAD A RECALL ABOUT THIS VERY ISSUE EVIDENTLY ALTHOUGH HONDA ISN'T ISSUING A RECALL AT THE MOMENT). THE CAR IS BRAND NEW AND I PAID CASH FOR IT OTHERWISE, I WOULD TRADE IT IN IF IT WERE A LEASE. I AM TERRIFIED OF SPIDERS AND THESE ARE POISONOUS!!!! HELP!! I CAN'T KEEP DRIVING THIS CAR! SCARED OUT OF MY MIND AND NEEDING A REMEDY FAST! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE DRIVER SIDE WINDSHIELD WIPER BLADE PULLED RAIN INTO HER FIELD OF VISION DECREASING VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,102. UPDATED 11/14/12*LJ

I HAVE HAD 3 BATTERIES IN MY CR-V SINCE PURCHASE AND WAS TOLD IT WAS DUE TO A BAD CELL (CAR WOULD REQUIRE A JUMP AFTER SITTING 3-5 DAYS WITHOUT BEING STARTED). JUST HAD IT IN THE SHOP AND WAS TOLD A SERVICE BULLETIN HAD BEEN ISSUED BY HONDA THAT CERTAIN CR-V'S WITH CERTAIN VIN'S NEEDED A SOFTWARE UPDATE (PGM-F1) THAT REGULATES BATTERY CHARGING/DISCHARGE. I REALIZE THAT THIS IS NOT A SAFETY HAZARD BUT IS A DEFINITE HASSLE AND WONDER WHY HONDA HAS NOT ISSUED A GENERAL RECALL TO ADDRESS THE PROBLEM. I AM ALSO UNSURE IF THIS HAS FIXED THE PROBLEM. THANK YOU. *TR

ELECTRICAL WIRES AND SENSORS ARE MADE OF SOY BASE WHICH ATTACKS CRITTERS TO CHEW ON THEM. ON SEVERAL OCCASIONS CAR WAS NOT ABLE TO START OR FAILED SHORTLY AFTER. CAR WAS IN FOR REPAIRS TWICE IN A ONE WEEK PERIOD. REPAIR COST WAS $500 THE FIRST TIME AND OVER $1500 THE SECOND. THERE IS NO REASON TO BELIEVE THAT THERE WILL NOT BE MORE INCIDENTS. HONDA'S CUSTOMER SERVICE DEPARTMENT OFFERS NO HELP AND DOES NOT HAVE ANY ADVISE TO STOP THIS FROM HAPPENING AGAIN. HONDA NEEDS TO RECALL THESE VEHICLES AND REPLACE THEM WITH PLASTIC COATED WIRES.

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED AFTER JUMPSTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER ISSUED A VOLUNTARY RECALL RELATED TO THE BATTERY MANAGEMENT SYSTEM. THE VEHICLE WAS SERVICED UNDER THE RECALL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,666.

TL* THE CONTACT OWNS A 21012 HONDA CRV. THE CONTACT STATED THAT HE REAR LIFT GATE WINDOW WAS STRUCK BY A ROCK AND CAUSED THE WIPER BLADE TO SEPARATE FROM THE WINDOW AS THE GLASS EXPLODED AND SHATTERED INTO SEVERAL PIECES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 115. ...UPDATED 10/03/12 *BF UPDATED 10/09/2012 *JS

SHORTLY AFTER PURCHASING VEHICLE BRAND-NEW THE CAR WOULD NOT START. NO LIGHTS HAD BEEN ON. HAD VEHICLE TOWED TO THE DEALERSHIP FOR A "FIX." NOW THIS HAS HAPPENED AGAIN- BATTERY COMPLETELY DEAD WITHOUT WARNING LEAVING ME AND MY YOUNG CHILDREN STRANDED FOR HOURS. I JUST HAD THE VEHICLE SERVICED AT THE END OF MAY (ABOUT 5 WEEKS AGO) AND EVERYTHING PASSED INSPECTION THEN. ALSO LIKE OTHER REPORTS I SEE, MY ENGINE SOMETIMES MAKES A LOUD GRINDING SOUND WHEN STARTING. MY DEALERSHIP SAID THAT "THIS JUST SOMETIMES HAPPENS." I'M NOT CONVINCED- I'VE DRIVEN SOME VERY OLD CARS THAT DON'T EVEN DO THIS! THIS WAS MY FIRST BRAND NEW CAR AND I'M NOT PLEASED.

I HAVE HAD THE HEADLIGHTS ADJUSTED 3 TIMES. THERE IS INSUFFICIENT LIGHT TO DRIVE BY AT NIGHT. I DO NOT FEEL SAFE ON THE ROAD IN THIS VEHICLE AFTER DARK. THE DEALER SAID IT IS THE NATURE OF THE NEW REFLECTIVE LIGHTS WHICH DO NOT SHINE OUT. HE SAID THERE IS NOTHING ELSE THEY CAN DO TO FIX THEM. I REPORTED THE ISSUE TO HONDA AMERICA AND THEY SAY THEY WILL DO NOTHING UNLESS THE LIGHTS ARE DEFECTIVE. APPARENTLY NOT BEING ABLE TO SEE AT NIGHT IS NOT A DEFECT. I HAVE TO DRIVE WITH THEM ON HIGH BEAMS TO BE ABLE TO SEE AT ALL AND IF I SWITCH TO LOW BEAM UPON MEETING ANOTHER VEHICLE I HAVE TO COME TO A DEAD STOP AS I CANNOT SEE WHERE I AM IN THE ROAD. THERE IS NO BEAM WHICH IS DIRECTLY IN FRONT OF YOUR DRIVE PATH. LOW BEAM WITH FOG LIGHTS OR HIGH BEAM; NEITHER IS SUFFICIENT LIGHT TO DRIVE BY. I LIVE IN A RURAL AREA WITH NO STREET LIGHTS AND LOTS OF DEER. I NEED THE HEADLIGHTS REPLACED ON THIS VEHICLE TO BE A SAFE DRIVER. I HAVE SEEN OTHER COMPLAINTS ON THE INTERNET AND AM ASKING THE NHSA TO FORCE HONDA TO RECALL THESE VEHICLES TO HAVE THE LIGHTS REPLACED WITH A DIFFERENT TYPE OF LIGHTING. I BARELY FEEL ABLE TO DRIVE ON FAMILIAR ROADS THERE IS NO WAY I CAN TAKE THIS VEHICLE TO AN UNKNOWN AREA AT NIGHT. PLEASE RECOGNIZE THIS ISSUE AS A SAFETY HAZARD. I AM NOT INTERESTED IN A LAW SUIT. I JUST WANT TO BE SAFE IN MY 2012 HONDA CRV. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND STOPPED FOR A TRAFFIC STOP. AS THE CONTACT ATTEMPTED TO ACCELERATE FROM THE STOP, THERE WAS A DELAYED RESPONSE FROM THE VEHICLE. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WAS A DEFECT IN THE VEHICLE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 01/05/13*LJ UPDATED 02/6/2013 *JS

I HAVE BEEN HAVING RANDOM INCIDENTS SINCE I GOT THE CAR A LITTLE OVER A YEAR AGO WHERE THE GAS PEDAL HAS ACCELERATOR ISSUES. USUALLY FROM EITHER A STOP OR SLOW MOVING, I ACCELERATE AND THERE IS NOTHING FOR A FEW SECONDS, A HESITATION, WHEN STEPPING ON THE GAS PEDAL. I HAVE ALMOST BEEN REAR ENDED NUMEROUS TIMES, AND HAVE ALSO ALMOST HAD ACCIDENTS WHILE TRYING TO TURN ACROSS TRAFFIC AND LOSING ACCELERATION WITH NO WARNING. I HAVE HAD THE CAR INTO SERVICE AND AM TOLD THEY CAN'T DUPLICATE THE PROBLEM SO CAN'T FIX IT. I AM SERIOUSLY CONCERNED DRIVING THIS CAR AS IT KEEPS HAPPENING AND THERE IS NO EXPLANATION HOW TO FIX THE PROBLEM. SOMEONE I WORK WITH HAS THE SAME CAR BUT A 2013 AND IS HAVING THE SAME PROBLEM. *TR

I PURCHASED A NEW 2012 CRV IN MARCH, 2012 & OCCASIONALLY AT LOWER SPEEDS IT WOULD HESITATE FOR A COUPLE SECONDS BEFORE RESPONDING TO GIVING IT GAS, ESPECIALLY WHEN TURNING A CORNER. A COUPLE TIMES I WAS ALMOST REAR ENDED DUE TO THE HESITANCY. AT THAT TIME I THOUGHT I HAD BAD GAS CAUSING THE PROBLEM, ESPECIALLY SINCE IT ONLY DID IT PERHAPS 5 TIMES IN THE FIRST 15,000 MILES & I WAS UNABLE TO DUPLICATE THE PROBLEM IMMEDIATELY AFTER. RECENTLY AROUND 20,000 MILES IT SEEMED TO BE INCREASING THE FREQUENCY THAT IT WAS HAPPENING, SO ON 11-29-2013 I INQUIRED AT THE HONDA DEALER & WAS TOLD THAT THEY HAD RECEIVED COMPLAINTS ABOUT IT FROM OTHERS BUT HAD NO SOLUTION. THEY SUGGESTED THAT I MIGHT AVOID USING THE ECON BUTTON SINCE THAT SEEMED TO BE PART OF THE PROBLEM. THEY WAS ALSO ANOTHER GENTLEMAN AT THE DEALERSHIP AT THE SAME TIME WITH A 2012 CRV & HE HAD THE SAME PROBLEM BUT WITH GREATER FREQUENCY THAN WHAT I WAS HAVING. I JUST RETURNED FROM A TRIP OF ABOUT 1,800 MILES & THE FREQUENCY HAS INCREASED DRAMATICALLY, 6-8 TIMES DURING THE TRIP. DURING HEAVY TRAFFIC I DISENGAGED THE ECON BUTTON, BUT I STILL CONTINUED TO HAVE THE PROBLEM OF IT HESITATING EVEN WITH THE ECON BUTTON DISENGAGED. ON 12-10-2013 I WAS BACK AT THE DEALERSHIP FOR MAINTENANCE & TOLD THEM THAT THE FREQUENCY WAS INCREASING; THEY SAID THEY COULD NOT DUPLICATE IT & HAD NO KNOW SOLUTION TO THE PROBLEM. THEY ARE SAYING THAT THE PROBLEM HAS TO DO WITH "GRAY MATTER"' IN THE COMPUTER SYSTEM THAT ALLOWS IT TO ACHIEVE MAXIMUM EFFICIENCY, WHATEVER THAT MEANS. I AM NOW FEARFUL OF TURNING LEFT IF THERE IS ONCOMING TRAFFIC OR PULLING OUT INTO TRAFFIC. *TR

2012 HONDA CR-V HEADREST - WHEN SITTING WITH MY BACK COMPLETELY AGAINST THE CAR SEAT, THE TOP PART OF THE HEADREST IS PITCHED FORWARD AT SUCH AN ANGLE THAT IT FORCES MY HEAD FORWARD REGARDLESS OF THE HEIGHT OF PLACEMENT. IN ORDER TO CORRECTLY ALIGN MY HEAD WITH MY SPINE WHILE DRIVING, I HAVE TO SIT FORWARD. THIS IS NOT A FEASIBLE POSITION. I AM 5'10" TALL AND I ALREADY SUFFER FROM CERVICAL SPINE PROBLEMS WITHOUT THIS HEADREST CREATING MORE!!! I DID NOT REALIZE THE SITUATION WITH THE HEADREST UNTIL I'D HAD THE VEHICLE FOR ABOUT A WEEK. I CALLED THE HONDA CUSTOMER SERVICE NUMBER 1-800-999-1009 ON MARCH 2, 2012 AT APPROXIMATELY 12:50 PM E.S.T. TO COMPLAIN. THEIR REPRESENTATIVE TOLD ME SHE WOULD MAKE A NOTE OF MY COMPLAINT AND PASS IT ON TO THE DESIGN TEAM. SHE STATED THAT NOTHING COULD BE DONE AT THIS TIME TO FIX IT. THE ONLY SOLUTION I COULD FIND WAS TO TURN THE HEADREST AROUND AND ATTACH A CUSHION TO IT IN CASE OF AN ACCIDENT. THESE HEADRESTS MAY HAVE BEEN DESIGNED TO FIT CURRENT SAFETY MEASURES, BUT ONE SIDE DOES NOT FIT ALL!! *TR

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND WAS TAKEN TO THE DEALER NUMEROUS TIMES. THE DEALER PERFORMED SEVERAL DIAGNOSTICS, WHICH LOCATED FAILURE CODES WITH THE GROUND WIRE, BATTERY, LIFT GATE POWER ASSEMBLY, AND THE COMPUTER SOFTWARE. THE DEALER REPLACED THE AFFECTED PARTS AND UPDATED THE COMPUTER SOFTWARE BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165 AND THE APPROXIMATE CURRENT MILEAGE WAS 27,000.

WHEN I ATTEMPTED TO MOVE THE SUN VISOR TO BLOCK THE SUN COMING IN THE DRIVERS SIDE WINDOW, IT FELL OUT OF THE OVERHEAD. I HAD TO PULL OVER AND STOP THE CAR WHILE HOLDING THE VISOR. WITH LUCK, I WAS ON A RURAL ROAD WITH NO TRAFFIC. I WAS ABLE TO PUT IT UP IN PLACE AND LOCK IT INTO THE CLIP TO HOLD IT. I CONTACTED MY LOCAL DEALER AND TOOK IT IN TO HAVE THEM LOOK AT IT. THEY SAID THAT THEY WOULD ORDER A NEW ONE. AFTER A COUPLE WEEKS WHEN THEY DIDN'T CALL, I CALLED THEM AND FOUND OUT THAT THE VISOR WAS ON BACKORDER. IT TOOK ABOUT FIVE WEEKS BEFORE THEY GOT THE NEW VISOR. I TOOK THE CAR IN TO HAVE IT FIXED AND AFTER A COUPLE OF HOURS THE SERVICE REP TOLD ME THAT THE NEW PART DIDN'T WORK AND THAT THEY DIDN'T KNOW WHY. THEY SAID THAT THEY WERE GOING TO CONTACT HONDA TECHNICAL FOR A RESOLUTION, AND THEY WOULD HAVE AN ANSWER IN ABOUT TWO DAYS. THE NEXT DAY I FOUND OUT THE PASSENGER SIDE SUN VISOR WAS DOING THE SAME THING. WHEN THEY DIDN'T CALL, I CALLED THEM AND GOT THE TWO DAY STORY AGAIN. AFTER THE THIRD TIME THAT THEY DIDN'T HAVE AN ANSWER, I CALLED HONDA'S MAIN CUSTOMER SERVICE AND REGISTERED A COMPLAINT. I GOT A COMPLAINT NUMBER AND WAS TOLD AN INVESTIGATOR WOULD CONTACT ME. SHE DID, AND WE DISCUSSED THE PROBLEM. THE NEXT MORNING THE LOCAL HONDA DEALER SERVICE MANAGER CALLED AND WANTED ME TO BRING THE CAR IN, AND THEY WOULD GIVE ME A LOANER. IT TOOK THEM ABOUT FOUR MORE DAYS TO FIX THE PROBLEM. WHEN I PICKED THE CAR UP I DISCUSSED WHAT THEY HAD DONE TO FIX THE VISOR, AND FOUND OUT THAT THEY HAD TO GET EIGHT NEW UNITS BEFORE THEY GOT TWO GOOD ONES. I FEEL THAT THIS IS A SAFETY HAZARD AS THE DRIVER COULD EASILY BECOME DISTRACTED AND HAVE AN ACCIDENT. HONDA MUST REALIZE BY NOW THAT THEIR SUN VISORS ARE A PIECE OF JUNK. I SUSPECTED THAT WHEN I FIRST HEARD THAT THE SUN VISORS WERE ON BACK ORDER. YOU NEED TO MAKE THEM FIX THIS PROBLEM BEFORE SOMEONE GETS HURT. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V . THE CONTACT STATED THAT THERE WAS A LINE ON THE DRIVER'S SIDE MIRROR THAT CAUSED DIZZINESS WHILE OPERATING THE VEHICLE. THE LINE IN THE MIRROR WAS PART OF THE MIRROR'S DESIGN. THE MANUFACTURER WAS NOT CONTACTED IN REGARD TO THE ISSUE. THERE WERE NO REPAIRS AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 400.

TL* THE CONTACT OWNS 2012 HONDA CRV. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE PROPER ILLUMINATION COVERAGE. THE DEALER ADJUSTED THE HEADLIGHTS SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE LOW BEAM HEADLIGHTS WOULD NOT PROVIDE COVERAGE OVERHEAD OR ON THE SIDES OF THE VEHICLE. THE HIGH BEAM HEADLIGHT WOULD ILLUMINATE MUCH HIGHER THAN NORMAL. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE HEADLIGHT FAILURE WAS NOT A MANUFACTURING DEFECT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 7,737 AND THE CURRENT MILEAGE 24,000.

TAKATA RECALL REIMBURSEMENT

Manual lock not working. Known problem lock assembly worn out. Known problem per internet search. If key fob does not work locked out. I was locked out in downtown Jacksonville Florida at night. Was a dangerous situation.

[XXX] REPORTS HIGH BEAMS MUCH LOWER INTENSITY THAN LOW BEAMS. THEY DO NOT ILLUMINATE THE ROAD AHEAD AT ANY SPEED. MUST USE LOW BEAMS ONLY. SAFETY HAZARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE LISTED VEHICLE ABOVE STALLS OR HESITATES INTERMITTENTLY WHILE DRIVING AND CHANGING SPEEDS. *TR