NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
My sunroof exploded as I was driving down the highway yesterday evening. It was sunny, and I was not driving under an overpass, and there were no vehicles near me. I did not see an object hit nor was there anything on the roof or in the hole. Just lots of shattered glass.
Emergency breaking for no reason. Car shuts down and stalls. Flashing Emission system problem, brake systems problem, brake hold systems problem, Power steering systems problem, vehicle stability assist problem, Hill start assist problem, adaptive cruise control problem, Collision mitigation System problem, Road departure mitigation system, problem. This is continuing to happen after the recall was supposed to be fixed. My car is unsafe to drive.
My brake mitigation system keeps lighting up intermittently when there is nothing in front of my vehicle. This past time that it happened, my car actually stopped suddenly automatically when the brake light came on. I was traveling at about 35mph when it happened. Luckily nobody was behind me. My small dog was in the passenger seat and was thrown into the dash board and thankfully not injured. I called my Honda dealer and they had me bring my car in but the problem wouldn’t duplicate during their inspection. This seems very dangerous and it makes me nervous all the time while driving now wondering if it will happen again.
The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown messages were displayed. Additionally, the brake warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the O-Ring Seal needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); which the vehicle had previously been repaired under. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,140.
Earlier today my brake warning light suddenly came on and my 2019 CRV suddenly slowed down. No cars were nearby on the street. I was driving just under the 40 MPH speed limit. This could have been a problem if a vehicle was behind me. A few hours later on the freeway my brake light suddenly came on again. I was driving just under the 65 MPH speed limit. No cars were nearby on the freeway. This time the car didn’t slow down.
I was opening the hatch to my CRV, and it just slammed shut. The hatch strut started leaking fluid, and it almost slam down on my head which would’ve been a pretty serious injury had it hit me. My vehicles only three years old and I don’t even use my hatch that often so I believe that it is gone bad
Driver's side sun visor. This is a known issue to Honda. The original sun visor became rigid and very difficult to adjust. Honda replaced the original sun visor under warranty. The replacement has also become rigid and is very difficult to adjust. Now, the visor will not fold back into place and drops down, blocking my field of vision. I have the item available for inspection. Autonation Honda of Lewisville, Texas has confirmed this issue three times. Honda says this is a known issue and will not take further action to correct this, and since this is a common problem, there are no new sun visors available for sale, and they are currently on back order, for an unknown period of time.
On Thursday, 8/25/2022, I was at a red light and when it turned green the vehicle ahead of me proceeded, I began moving when suddenly the automatic emergency braking system activated for no reason as the car ahead of me at that point was at least 4-5 car lengths and there was no oncoming traffic. Aside from startling me, the car behind me almost rearended me. The brakes activated, my foot was not on the brake pedal, and the warning light flashed on the dash along with the warning beeps. At that point I put my foot on the brake and the deactivated. I reported this issue to the dealer and they had me bring the car in and determined that it was caused by a low voltage in the battery, the car it 3 years old and only has 13,979 miles on it. The dealer replaced the battery but I wonder if I will experience this issue again in the future. I have to wonder why a battery would go soon, the car was purchased new, and why a low battery would cause an issue like this that could cause an accident. If this happened on the highway it could have resulted in a serious accident.
For the 4th time in a year and a half, my CR-V has failed to start. I've had it in for dealership servicing twice on this issue and even replaced the battery at their recommendation. It did not fix the problem and they have since told me that they can't identify the problem and said it could be with the computer system (I did purchase an additional warranty for the computer system). In addition to the car failing to start and needing a jump start, the dashboard will start beeping and go blank, or flash a warning message that does not fit the situation. I consider this situation to be a safety issue as it leaves me without a reliable car for travel due to the uncertainty of being able to start the car. The latest episode was today and it was 88 degrees out and I had my 91 yr old father and my dog with me. Waiting for assistance in the heat was very hard on them. My father felt sick due to the long exposure to heat.
1) The following has occurred 5 separate times on 5 separate days: I was driving on a 2-lane road on 4 occasions going anywhere from 25mph to 35mph, and on a 5-lane freeway on 1 occasion going 65mph. My brakes suddenly engaged and my car came to a full stop. The "BRAKE" notification flashed on my dashboard continuously for 30 seconds to 60 seconds. I was unable to steer car for another 1-2 minutes after. Each time it felt like a slam and my body was physically moved in whiplash mode. All items in my car flew around. Each time this occurred there was not another vehicle, object or person in front of me nor beside me. However there were cars behind me. On 3 of those instances, the cars behind me swerved. On all 5 instances I was shaken to my core. I did not want to drive for a day or two after. I have been terrified ever since. I could have been killed each of those times. My son could have been killed or severely injured on 2 of those occasions he was in the passenger's seat. The other drivers who had to swerve violently to get around my car could have also been killed or severely injured. Each of those times the dashboard has lit up every single icon. I have been told I have to pay to have this problem checked out. I do not have the means for this. I purchased my vehicle brand new off the lot. This is unacceptable and honestly terrifying, both for the risk of death and injury, and financially. 2)Electric Parking Brake Problem- my car refuses to start after this event.
The contact owns a 2019 Honda CR-V. The contact stated while driving approximately 22 MPH, the vehicle stalled abruptly. The contact stated that the brakes locked up. The contact stated she had traveled over a metal plate on the road several times previously. The contact waited for 4 to 5 seconds before the vehicle would move. The Forward Collision Assist Mitigation warning light was illuminated. There was a loud abnormal grinding noise detected. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated the failure was related to NHTSA Action Number: PE22003 (Forward Collision Avoidance). The failure mileage was 57,370.
Driving 45MPH on a two lane road, no oncoming traffic, no obstructions, one car 1/4 mile behind mine. Suddenly, I heard three beeps and lost control of the vehicle. The brake mitigation system activated bringing the car to a dangerous stop in traffic. This was sudden, random and without any warning.
The fuel pump failed on my car. I am very lucky and fortunate that I had my car parked in my driveway. I had driven my car a couple times the day it happened and my car started and then immediately shut off, after that, the car would turn over but wouldn't turn on and the battery and oil lights were flashing. I did not need an oil change, I still had 70% life. I called AAA to come because I thought it was my battery, the technician told me that my battery was at 100% and he'd never seen a Honda do this before. I had my car towed to Honda where they found it to be the fuel pump. My car has a little less than 65,000 miles on it and is only 3.5 years old. My car had been running well up until this point. When I asked more and more questions about this, they said that I was getting power to my pump but it wasn't coming on. I was told that it wasn't going to ground. Again, I am lucky that I was in my driveway but they had told me that once my car got to the dealership, they had turned it on and it started up, but then it died. Luckily I wasn't on the road anywhere. I know there is an active recall for Honda CR-V fuel pumps but it doesn't cover what happened to my car which is ridiculous. In all the years I've been driving, I have never had an issue with a fuel pump before, nor should I ever. This is not part of a recall and it should be.
When driving on a main road at about 45 mph, the automated braking system slammed on the brakes, slowing me down to 20mph. At this time, my foot was already on the brake as I was going through an intersection so I was slowing down. There was nothing in front of me. This happened on 8/20/2022. Thankfully there was no car behind me, otherwise I would have been rear-ended. On several other occasions, the automatic brake warning has gone off when there is no obstruction in front of the car, but this was the first time the brakes actually slowed the car down significantly.
2019 HONDA CR-V CONSUMER WRITES IN REGARD TO AIR CONDITIONING SYSTEM FAILURE. THE CONSUMER STATED THE VEHICLE WAS OUT OF WARRANTY BY 2 MONTHS AND HAD 24,000 MILES. THE CONSUMER REQUESTED THAT VEHICLE BE REPAIRED AT THE EXPENSE OF THE MANUFACTURER. THE DEALER AND THE MANUFACTURER WERE NOTIED. THE VEHICLE WAS NOT REPAIRED.
My automatic braking system deployed unexpectedly while my foot was on the accelerator. I was driving my mother and accelerating to the posted speed of 50 mph with no car in front of me. Suddenly the "BRAKE" warning light came on the dashboard, as though I was coming too close to something, and the car started braking. My mother and I were suddenly leaning sharply forward and I was afraid the car on our tail would hit us. I had to turn into a driveway quickly. I have not taken the car to a dealer or service center yet. No one has inspected the vehicle.
My wife was on her way to work and she hit a deer. The damage estimate is approximately 5000.00 to the right front end. With that much damage the air bags should have deployed but failed to do so
The contact owns a 2019 Honda CR-V. The contact stated while driving at 50 MPH and the vehicle brakes activated without any warning. The vehicle was not diagnosed. The dealer was contacted and made aware of the failure. The manufacturer was not contacted. The failure mileage was 25,005.
On or about August 8th 2022, while traveling on Rt. 561 (Haddonfield- Berlin Rd. driving my 2019 CR-V my automatic brakes engaged erroneously. My son was with me in the front passenger seat when the brakes automatically engaged. This occurred while we were approaching Laurel Rd in one of two dedicated left turn lanes. There were no cars around me at that time. The driver’s side tires did track over the painted hashed yellow median stripping briefly. It’s a wide open area. It was not a harsh break but it jolted the car. I did not notice any signals on the dash and no sound of alarm was heard. This is the first time this has occurred. I understand that the NHSTA is investigating similar reports. Weather was clear and sun was out. I am scheduling a visit to the dealer, Burn’s Honda of Cherry Hill.
I was driving our car on a suburban side street, maybe going 15 MPH, and all of a sudden the car just completely to an abrupt stop and we were all jerked backwards. The dashboard displayed a rectangle that said BRAKE in all caps, which I'd never seen before. There was absolutely nothing in front of us or in our way. No dog, no person, nothing. It was like someone had pulled an emergency brake and stopped the car out of nowhere. We were OK, though my son in the backseat said the seatbelt pushed against his neck. It was really scary and unsettling.
15 mm bolt head that holds driver side seatbelt in place fell off without warning or manipulation of bolt. This occurred when seatbelt was being removed while vehicle was at a stop.
2019 Honda CRV, 37,000 miles. Vehicle applied the Automatic Emergency Braking system while it was IN MOTION at about 30-35 mph. No one was behind me; thankfully, but this could have been a SERIOUS ISSUE if someone was. I drive two small children in this vehicle on a daily basis. I was stunned and scared when the brakes engaged with no warning at such a speed with no obstructions in sight. This was a down hill straight road and no cars parked on either side of the road. Upon googling the issue, I came across the information that this was not a random fluke, but a known safety issues with my year, make and model. I have reported this incident to the dealership (Brandfon Honda, Branford, Connecticut) to Honda Motor Corporation headquarters and here to the NHTSA. I am hoping for a swift review and resolution of this issue. Honda CR-V's and Accords are a very common vehicles so this issue affects a great number of people all over the world.
The display screen periodically goes haywire. Changing settings on its own changing brightness etc. It’s distracting and can only be stopped by turning the car off and then restarting it.
7-12-22 I was driving on I-70 east in Maryland--3 lanes. Car ahead of me was at least 6 lengths ahead. My BRAKE light flashed on my dashboard, and then the brakes were applied by the system. I was thrown forward in my seat and a car almost hit me from behind. I called dealership and they will look at system next week.
A Honda 2019 CR-V EX 2WD was purchased in March of 2019 and came with OE Hankook Kinergy GT 235/60R18 H436 tires. The DOT# 5M3V1BH5018 (One tire) and 5M3V1BH5118 (Three tires). The vehicle was garage kept and most of the mileage driven was within the state of Tennessee. All four tires were rotated every 5,000 miles and balanced every 10,000 miles by the Honda dealership that sold the vehicle. A multi-point inspection was performed every 5,000 miles that included steering, braking, struts, and suspension components with no issues found. Tire pressure was monitored by both the owner and dealer during routine maintenance. Road noise began after the 12,000-mileage maintenance and could be seen as uneven tire treadwear. At 15,000 miles the dealership performed a four-wheel alignment to correct the problem, but the noise continued and became more pronounced at higher speeds. It became difficult to hold a conversation or listen to the radio without turning up the volume. By 23,000 miles it became apparent that the inside and outside tread on all four tires had become scalloped. The dealership confirmed the diagnosis and recommended new tires. They stated that continuing to drive with the cupped tire tread was not a safety issue. In contrary, most retail tire or automobile repair websites universally agree that driving with scalloped tires is dangerous. The decreased amount of tire tread to road contact causes reduced traction and increased braking distances, on wet driving surfaces and in emergency situations. The dealership service advisor also shared information that Hankook uses substandard material in the manufacturing of their OE tires leading to premature wear and possible failure. How does this tire justify a treadwear rating of 540 and mileage warranty of 70,000 miles when an entire set of four tires became useless and unsafe at 15,000 miles?
The contact owns a 2019 Honda CR-V. The contact stated that while her husband was driving at an undisclosed speed, the Forward Collision Avoidance: Emergency Automatic Braking engaged and almost stopped the vehicle. They remained driving during the failure. The brake warning light was illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure but no additional assistance was provided. The contact stated the failure was related to NHTSA Action Number: PE22003 (Forward Collision Avoidance). The approximate failure mileage was 19,000 The VIN was not available.
On multiple occasions I have received a notice to brake, but there is nothing in front of me. It's even started to break a couple times. When these incidents happen, there was nothing in front of me. It was a clear lane... This has happened while adaptive cruise control is on and when it is off.
Low Tire WARNING light comes on even when there is no problem, because as I was told by my dealership, "The warning light comes on when it can actually be a reminder." Because of the WARNING I pulled over on a heavily traveled road way to look for a low tire. Dangerous not only to my self but other vehicles. "Warning" does not mean the same as "Reminder" and yet Honda has no way of distinguishing the difference. Do I keep driving ignore the warning light as it probably means nothing, and causing an accident because there was a real tire problem or pull into a possible unsafe area, to check? I feel there should be a way to distinguish warning from reminder on the vehicle that has more electronics than the first space craft.
I was driving at approx 20 miles per hour and the automatic braking system activated and the car came to an immediate stop. Luckily the car behind me was at a sufficient distance - or this would have been a rear end collision. This was extremely frightening and I found it difficult to drive the rest of the way home. I took side roads instead of the highway. This is a very terrifying incident that could potentially have resulted in a serious accident to myself, my passengers and others. My lease ends in December 2022 but I don't feel I can ever safely drive this car again.
Incident happened on 7/2/2022 at approximately 9:45 pm. I was driving on a 3 lane street with light traffic. Speed approximately 40mph and no vehicles in front of me when my car suddenly had the automatic braking system stop the car. All 4 passengers jolted forward and fortunately no injuries as well as no car behind to cause a collision. I feel this is extremely dangerous and could have caused a major accident or injuries. Planning to bring car in to dealership for further evaluation as well
The contact owns a 2019 Honda CR-V. The contact stated while driving over train tracks at approximately 25 MPH at night, the vehicle independently stopped. The vehicle was stuck in the middle of approximately 3 of the train tracks. There were no warning lights illuminated. The contact then accelerated to move the vehicle forward and drove safely to her destination. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.
While driving felt sticking of the steering wheel when only turning left on curves or at a red light or stop sign. This occurred sporadically over a three month period but became more pronounced the last month prior to taking the vehicle to the dealership. Dealership discovered the issue was the electric power steering (EPS) had failed. This occurred 3 months after 36 month warranty had expired and 3,000 miles over the mileage limit. No warning light was displayed when issues occurred. Diagnostics was performed by dealer and fault code 32xx thru 34xx confirmed the problem was the EPS control unit. Had the unit replaced due to safety concerns when driving with family. Because of the electric system there was no way to conduct preventative maintenance. Called Honda corporation and a "Good Will Case" was opened (#13019826).
The Automatic Emergency Braking System failed. I was driving and the car automatically braked to a complete stop on its own. No "bRAKE" light came on before, the car just braked on its own, no warning. Luckily there was no car behind me this is a street people usually drive 60 on!!! Everything flew off my seats and it hurt my entire body
I was driving slowly (25 mph) through an intersection when the car suddenly beeped and flashed "BRAKE" and slammed on my brakes. Another car almost hit me as he was not expecting me to stop in the middle of the intersection. All of my things inside the car flew around and the abrupt stop hurt me and my daughter in the back seat.
Automatic emergency braking engaged when there was nothing in front to brake for. This has happened 8 - 10 times in the last two years. The car is available. Sudden braking with nothing to brake for startles me but no injuries. I contacted the dealership but they have not checked the vehicle. No one has inspected the vehicle. When the automatic braking engaged the "braking" light came on as brakes engaged but no warnings prior to it engaging for no reason.
Out of nowhere all the warning lights on dash board came on and the parking break was automatically applied. Fortunately I was not driving at the time.
On June 17, 2022 I had front end collision. I was stopped at a traffic light and went to move up closer to the car in front of me. When I touched the accelerator my accelerated very quickly in and removed my foot from the pedal. The engine continued to rev even though my foot was on the break. I was not seriously injured. The car that I hit had 2 people in it and they looked ok at the scene. I think they are being evaluated for injuries. I am waiting to take it to Progressive Insurance Network collision center. But they don’t seem to be interested in anything but body work.
I started hearing a roaring noise coming from the tires of my 2019 Honda CRV, so I made an appointment and returned the car to the auto dealership, who pretended like they didn't hear anything or see anything. I went for a second opinion at another Honda dealer, who then stated my tires are cupping. This is the second set of tires to replace in less than 3 years! The first set that cam with the car where Hancock Kinergy Tires, only lasted 29K miles! Now am on the second set Perilli Scorpion Tires and her we go again at 30K miles and my tires need replacing. I am now being told the issue is with the Suspenion on the car. It must be fixed or else I will continue to replace tires every 30K miles. I live in the real world and I don't have money to fix a manufacture defect nor do I have money to keep buying tires every other year. Shame on Honda for not addressing the issue, especially when it has been brought to your attention! I should have bought a Hyundai!!
ON June 14, 2022 my 2019 Honda CRV slammed on the brakes without me touching the brake pedal. My vehicle is available for inspection if needed My safety was at risk because I was thrown forward violently. My safety and the safety of others were at risk because if there had been a car behind me, they would have hit me. I have not taken it to a service center yet. I have not had time. There were no warnings. I was going about 30 mph, I do not believe the BRAKE warning sign alighted but I can't say for sure because I was being jolted forward. There was no one around me on the road and luckily no one behind me. I read the Feb 24, 2022 CNN Business article “Random braking in Honda Accord and CR-V under investigation” and found this is exactly what happened to me. Please let me know if there are any updates you can share or if Honda is doing anything to alleviate the problem.
Automatic emergency braking glitch. Car suddenly stopped with nothing in front and without driver's control. The car behind us narrowly avoided a rear ending collision.
My tire pressure light has gone on 10 plus times in the last year and I think only 3 times my tire was actually low on air. This is a safety feature because you need your tires to drive. The dealer has advised they can’t find an issue with the sensor etc and keeps telling me it’s the tread etc and wants to show me how to recalibrate the system. I worry every time I get into the car that the light is going to go on and hear a binging sound. It’s very nerve wracking because I only have just shy of 34k miles on the car and it continues to happen. If I ignored it and turned out there was a flat then I cause more damage to the vehicle. I would never consider taking it on a long ride just because of this issue. I don’t want to know how to recalibrate I want it fixed.
While driving the emergency brake system activates and brings my car to a complete stop. It happens intermittently. The most recent was during a trip the week of June 6,2022-it occurred approximately three times on our way home. Fortunately I saw the brake light flash and tapped the brake to avoid it from coming to a complete halt. We were traveling about 60mph! I even pulled off the road and turned the car off and back on again to see if that would help! Additionally I had to turn the lane keep assist off because it malfunctioned a few weeks ago-it kept trying to pull my car outside of the lane I was in-it acted as though I was drifting out of my lane. I almost lost control of the car.
Multiple times all of my dashboard lights come on without notice. After checking my battery, there was no reason. It comes on for days then off. I took it to the honda dealership to che k it it. They stated that it was the fuel injectors, however my year of Honda is mot in the repair. After calling the corporate Honda and Honda of Stonecrest, I have gotten no response at all. It has been close to 2 months.
I was driving at 35 mph on a city road. All of a sudden, I heard several beeps and saw a brake signal on the car incident panel come up. My CRV braked automatically and slowed to 25 mph. There was no car behind me, thank goodness. The brakes released and then the CRV drove as normal. There was no indication before the braking system engaged that this incidence would occur except for the beeps. There was no reason for my CRV to engage the emergency braking system. There was not a car in front of me or any other obstruction that would cause the automatic braking system to engage. It was a scary experience.
Driving on road and all of a sudden the car seemed like it was braking. We have don't automatic breaking. The dash lights came on. Engine, steering wheel !, traction control, brake system, and blinking brake light. The last few days it was taking more cranks, this started happening after a new fuel pump was installed last month. This was because of a fuel pump recall.
Couldn't hardly BREATHE AS SEVERE FUMES COMING FROM THE CAR VENTS. AND OIL SMELLS LIKE GAS . I had been smelling it off and on but thought it was coming from cars around me! This smell has been going on a few days. But car was parked all day, moved it a couple of feet and the fumes about made me throw up and couldn't breath. Call Honda they said it was drill under warranty and it would get fixed.
The audio head unit software or hardware is defective. The unit resets repeatedly like someone is pressing the brightness button over and over again (beeping wildly). The problem is well described online as extremely common in newer Hondas. Honda has a TSB on it https://static.nhtsa.gov/odi/tsbs/2019/MC-10163184-0001.pdf However, the dealers often won't replace these unless they can see the problem themselves, which only happens intermittently (in my case, I have many videos of the problem). But when it does it is an extreme safety hazard disabling the navigation system, climate controls, and other controls controlled by the head unit. Many people in online forums have had their units replaced multiple times to no avail. Honda should be forced to recall these defective audio head units. At the very least dealers should be instructed to fix the problem when videos of it are shown to the dealer.
Automatic Emergency Braking system engaging without warning when no obstacle is in front of car. Very sudden, aggressive automatic braking puts my safety and that of other vehicles/drivers at risk of collision (rear-ending me). This has happened three times in the past week. I called dealer and they professed to have no knowledge of the problem. I am hesitant to bring the vehicle in for a “fishing expedition” if a repair shop doesn’t know what the problem is and definitely how to fix it.
The contact owns a 2019 Honda CR-V. The contact stated while driving approximately 30 MPH, the Forward Collision-Avoidance Emergency Automatic Braking erroneously activated and applied the brake, causing the vehicle to abruptly decelerate. During the failure, there were no vehicles or objects nearby to cause the system to become activated. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 25,630.
2019 Honda crv EXL certified used purchased on may 12 - 2022 I checked the oil it was ok but took oil cap off strong smell of gas oil dilution like the recall for 17and 18crv this is the same engine in it no recall dealer said keep eye on oil if goes up bring it in has like 16590 miles on it they said t changed oil should have noticed it how can you certify it. Lemon