2025 Honda CR-V Complaint Log

Vehicle has under 5000 miles. On 4 separate drives, the warning light came on for the COLLISION MITIGATION BRAKING SYSTEM. The warning message told me to go to the dealer. The second time it came on the car made a false brake (there was no car in front of me) I have taken it to the dealer twice and left it with them. The first time they could not find anything wrong and told me to come back if it happened again. The second time they said my sensors may have been dirty and that's why they came on. The third and fourth time my sensors are clean and the message still appeared. I am worried that The automatic braking system can cause an accident by breaking when it shouldn't.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was also informed by the dealer that the VIN was also included in NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for 24V744000 (Steering)

The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the contact slammed on the brakes to make an emergency stop. The vehicle stopped, but the engine revved to 500-800 RPMS. The contact stated that upon releasing the brake pedal, the vehicle lurched forward, and the RPMs were significantly higher than normal. The contact depressed the brake pedal, and the contact released the brake pedal again; however, the failure recurred. The contact stated that upon turning off and restarting the vehicle, the failure persisted. The contact pulled into a parking lot and turned off the vehicle for an hour. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.

Driving this vehicle during rain or snow is very unsafe for visibility reasons. 1. Th wiper blade does not fully clean the windshield. There is a very large corner on the bottom left over the driver dashboard that is left unwiped preventing the driver from seeing the yellow line in the road or anything for that matter. 2. In general The heating system does not operate properly and maintain the proper temperature that it is set too. 3. The heating system Related to this complaint is the front dashboard defrost heater that would defrost the window or keep it unfogged while driving. This does not work. At all! When the temp drops outside during rain or snow the Heat needs to be put on full Blast high heat just to defrost the window and keep it clear while driving. Meanwhile the car is about 80 Degrees inside and very hot. 4. It seems that the vent along the dashboard under the windshield is not long enough or wide enough and is very dangerous. Please note, I am [XXX] ” and my visibility while driving is a 3 out of 10 and I’m tall. I can’t imagine a shorter person being able to see at all. I will not drive my brand new car in inclement weather that is how unsafe this is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The hood is not completely secure and vibrates at highway speeds. This is not an official incident but rather a general complaint. I am worried that the vibrating hood is going to eventually malfunction and fly off the car.

Vehicle’s wireless and cable CarPlay functions skip/lag, and then cause the infotainment system to shut down and restart several times during each drive. Vehicle was taken to dealership (where dealer was unable to replicate). Service department performed a hard reset of the head unit, problem was resolved for 3 days before problem began again and has not been resolved after several system resets. Problem persists with different phones, as well as in a personal friend’s 2025 Pilot Trailsport. The problem happens multiple times during freeway trips.

I RECEIVED A RECALL NOTICE (#24V-744). I HAVE TWICE SCHEDULED APPOINTMENTS WITH HONDA OF MENTOR (OHIO) TO SERVICE THE RECALL, AND I HAVE TWICE BEEN CANCELLED, IN THAT A "PART" WAS UNAVAILABLE. THE SERVICE MANAGER HAS PROMISED TO PERSONALLY CALL ME WHEN THE PART IS AVAILABLE. MEANWHILE, I AM DRIVING A CAR WITH A "STEERING" PROBLEM, AND I AM CONCERNED ABOUT SAFETY. I ASSUME THAT A RECALL FOR A STEERING ISSUE IS A SERIOUS MATTER. IS THERE ANY HELP FOR THIS PROBLEM? THANK YOU.

I’m reporting a high-pitched noise issue with my 2025 Honda CR-V Sport Hybrid. At highway speeds (approximately 68–74 mph), a persistent, high-frequency tone becomes audible from the front driver’s side of the vehicle. It is sharp, constant, and noticeably affected by the vehicle’s battery charge and speed. There are no warning lights, messages, or error indicators. However, the sound is extremely distracting and physically uncomfortable to endure. My wife has a preexisting auditory condition (tinnitus), and this sound makes it extremely difficult to drive or ride in the vehicle without pain or aggravation. It has made the vehicle nearly unusable for her on highways. I’ve brought this to a dealership, where multiple technicians and even a factory engineer inspected the vehicle. They confirmed the presence of the sound using audio measurement tools, and noted that similar sounds are present in other CR-V Hybrids. Despite this, I was told by the manufacturer that the sound is “normal” and that no fix is currently available. This issue has been present since I first took possession of the vehicle. The dealership and manufacturer have confirmed that it exists, but no resolution has been provided. While I may be one of the first people to raise the issue, I believe this may become a much broader concern. A continuous, high-pitched noise at highway speeds could be dangerous—it might distract drivers, cause fatigue, or even lead to long-term hearing discomfort or damage. I am hoping that NHTSA will investigate this issue or track whether other drivers begin reporting similar experiences. I would welcome any guidance on what steps I can take next, or whether further inspection of the vehicle is possible.

Vehicle caught fire while driving on the highway. Less than 2k miles on the vehicle brand new.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My driver side mirror gets extremely shaky especially when I'm on the highway with speeds over 50miles. The image gets distorted, which makes us dizzy while driving. We are afraid the mirror will crack while driving and we'd have no way seeing. This is too dangerous. Brand new car and all these issues we have to deal with. Too frustrating. I want a solution from Honda asap. Thank you.

The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the steering wheel was firm. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the dealer for routine maintenance and the dealer failed to confirm the recall, but the contact was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The 2025 Honda CRV, while driving on the highway, gets stuck, the steering wheel does not maintain a centered position in the lane, and also has strange noises coming from the steering wheel.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The left side mirror vibrates when driving over 20 mph.

We were driving on a two lane highway from Jamestown Ca to Oakdale Ca, there were no vehicles in front of us, it was a flat stretch of highway when we heard a very loud booming bang like a gunshot. We pulled over to make sure that our backseat passenger, driver and driver side passenger were ok. We checked the outside, underneath and then noticed that the sunroof on top of the car had been damaged. On closer inspection the sun roof was shattered. We proceeded to drive and realized that the roof was noisy, so we pulled over immediately. We removed as much of the loose glass and proceeded on our way holding the sunroof door tightly so it wouldn’t come open and rain any glass down on us. We took it to the dealer that we purchased the vehicle from two weeks before to inspect and repair, there were no warning lights or indications of the issue. We never saw any debris, there were no vehicles in front of us and only a motorcycle and one other vehicle pass in the oncoming lanes few seconds before the loud boom. This was a frightening and stressful situation, we thought we had bought a safe and state of the art car that we could safely drive without endangering us our passengers or other drivers.

Honda 2025 CR-V AWD. Fuel Mileage decreased from 31 MPG to 22 MPG on [xxx] on [XXX] Highway Trip leaving Vernon Hills, Illinois with Cruise Control and Economy Mode Set. There was no Engine Performance Problem and no errors were indicated. The car dashboard displayed the average mileage as 22-23 MPG while leaving our hotel and stayed that way most of the day. So the decreased fuel mileage most likely was a fuel leak. Then late in the day, the fuel mileage increased back to 26 MPG. Poor fuel mileage with a small fuel tank is dangerous on [xxx] in Kansas and Eastern Colorado. This is due to the wide distances between fuel stops. There really is nothing out there due to lack of water. If fuel was leaking, that is also a fire hazard. Took to car to dealer for diagnosis. No fault was found. I asked them about the fuel pump recall and they said that they would notify me when the replacement part was available for my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering wheel became locked or froze up during drive. It happened several times on different days without advanced warning. Service department of dealership checked it but didn’t find anything wrong, they didn’t observe this problem during checking. But this problem persists after I drove the car back from service dept. I am so afraid that it will result in serious accidents.

Vehicle displayed a “Critial Power Failure” on the highway twice while under 1000 miles odometer. Vehicle acceleration stopped and car coasted. Needed to pull over and shut off. After turning on displayed “Emissions System Failure” warning for about 48 hours then cleared. Vehicle stalled twice while driving on the highway with no power. Very dangerous as one time I had nowhere to pull over while my car slowed to a stop. Children were very scared in the backseat.

The high voltage battery is easily accessible to the consumer with NO protection around it….as it sits slightly elevated in the cavity where the spare wheel/tire are supposed to be….(which have been eliminated). This cavity could easily by accident or intention be filled with liquid thereby setting up a potential situation for severe Injury or Death.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The driver side mirror shakes, which makes it difficult to use, particularly at high speeds.

The component due to an improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear in which this was recalled on Oct 3, 2024 but did not discovered it until Oct 13, 2024 in an incident caused by the recall. All of the sudden my steering wheel became hard to maneuver and when I had difficulty turning it, I had something from the issue, as a result the under cover of the car got damaged due this issue in which I didn’t find out when I tried to schedule a service appointment on the Honda website. No the dealer or anyone has reproduced as it was a one time incident. No there was no prior warning about the steering wheel.

I bought new 2025 Honda CR-V Hybrid from Germain Honda of Dublin, OH on [XXX]. It's supposed to get Highway *MPG:34 [3], / City MPG: 40 [3] *EPA ESTIMATED. I got up to 37 to 39 mpg in the city for the few months. Since last 2 1/2-month milage start reducing every day. Now it reaches to 28.3 MPG When I Travelled from Chicago, IL to Powell, OH on [XXX] I only got 29 to 30 MPG. Now in the city, I am only getting 28.3 to 28.5 MPG. Weather may have some impact, but it cannot reduce from 39 MPG to 28 MPG. I am also paying $100/year for use of Hybrid card to MVA. Germain Honda dealer checked the car on November 12th, and they said everything is ok but there's is an issue. At present I am only getting 28.3 MPG. Also, I have called dealer for recall issue for several times, still they don't have parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Per dealer service department, cylinder one (1) rocker arm/lifter was getting stuck and caused a system and transmission failure.

The speedometer can report zero (0) when the car is moving slowly. This is probably the rounding policy in software. The actual speed was maybe 0.4 mph, but was reported as zero mph. If the actual speed was 10.4 mph but reported as 10, fine, not a big deal, but zero has a much different meaning than any other value. It means none, that the car isn't moving, but the car was.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I first heard of the safety recall in October 2024 regarding: "Increased friction between the worn gear and worn wheel can increase steering effort and difficulty, increasing the risk of a crash or injury." I received a safety recall notice from Honda in November 2024 for my vehicle: Manufacturer Recall Number QJT NHTSA Recall Number 24V-744 I then scheduled an appointment for the recall repair with my Honda dealer and was given an appt. Two days before my appt I was contacted by the Honda dealer service representative stating that my appt will be canceled because they are not in possession of gear springs. He stated that they do not have any foreseeable date for which they will receive the gear springs and there is a shortage across the state. I stated that I am fearful for my and my family's safety if I drive the car. He stated that he was told by America Honda Motor Co , "It is safe to drive the vehicle and that there is no danger of the steering seizing up to cause an accident". He went on to say if I have any issues with the steering to call for an appt, drive it in and they will assess the car to determine if it is related to the recall and then they will contact Honda and see if they can expedite the part. From the time I heard of the recall it took 30 days to receive the official recall notice in order to schedule an appointment, then wait for an appt this month only to have it cancelled by the Honda dealer. Honda is minimizing the importance of this safety recall. The point of a safety recall is to remedy the issue across the board, not wait to see if something happens and then assess whether or not to remedy the issue!

I have two recalls (1, improper production of the high-pressure fuel pump; and 2, improperly produced steering gearbox worm wheel) on my car that I have called multiple dealerships about remedying - each time, they have let me know the necessary parts to repair are on back order. I'm most worried about my future safety being at risk considering I have plans to travel long distance soon (one way trip is 12 hours) - I called one of my local Honda dealerships about this concern and they said 'if you don't have any issues now, there's nothing to worry about' - which was quite dismissive. The vehicle/affect components have not been inspected by anyone. Up to this point, there have been no warning indicators of any kind , other than documentation of the recalls from Honda manufacturer.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the dealer had not returned the call to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Driving 40 miles per hour, steering wheel became difficult to turn right or left and car abruptly stopped 100 meters behind another vehicle. No accident no crash no police was contacted. Just want to fix the recall.

When I am driving over 40 miles per hour my steering feel stiff and it becomes hard to steer.

The driver's side side view mirror shakes while driving at highway speeds. This makes using the mirror extremely difficult and dangerous when attempting to merge or switch lanes as it it difficult to clearly see. I brought this to the dealership to get it fixed, but they said that "all Honda CRV side view mirrors shake that much."

I was trying to realign my vehicle to eventually reverse in and park. As I was going forward, I braked four times (3 slamming the brakes) and the vehicle did not slow down or stop and eventually hit my neighbors wall. -I have a video, but the system only allows photos. Please contact me for video

2025 Honda CRV EX-L purchased [XXX]. Unable to drive car at night due to headlights. Extremely poor illumination. I am [XXX] with 20/20 vision. The headlights on low beam barely illuminate the road. I have spent $51,000 on a car that I am unable to drive after sunset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] was Incident 1 the car was brought to Ocean Honda. I was driving with my kids going approx 60mph when the car went limp and breaks failed. They kept the car 2 days, I was told nothing major was wrong with the car and the codes were cleared. [XXX] was 2nd incident. I was driving 50mph and the car went limp and brakes failed. Ocean Honda did not have any vehicles for me and I was in the hospital for my daughter. The car was brought to Ocean Honda on 10/23. The lights when off during my drive there on [XXX], Ocean kept the car 2 days and told me they were unable to replicate the issue and fix. I was not contacted by the advisor for days and showed up to the dealership, I picked the car up on 10/25 [XXX] was incident 3. I was driving 50 mph the car went limp again with break failure and the car was brought again to Ocean Honda. They told me they are still running diagnostics and are insure of the problem. I had called Honda on 10/29 and left a message, I called again on 10/30 and spoke to the service manager Scott. They projected my car to be in the service department for “at least”2 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Honda CR-V. The contact stated that he drove the vehicle the previous day, but the next day the vehicle failed to start. The vehicle was powered by a battery. There was an abnormal odor of coolant in the vehicle. There were several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the local dealer, where it was determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle switched to battery power, and the steering wheel became inoperable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired, but the failure persisted. While driving at 45 MPH, the steering wheel became stiff. The steering wheel was difficult to turn. The contact was able to pull to the side of the road and restart the vehicle. The manufacturer was not contacted. The failure mileage was approximately 50.

While I was in my apartment parking garage, I had my automatic trunk door opened. While I was standing in range, the door came down and hit me in the head. As a result I sustained a concussion. I did have the keys in my hand , so I may have accidentally activated the trunk door to close. However, my concern is that there is such sensor to stop the trunk door from continuing to close, or it doesn’t work. I called the dealer and they told me that there is sensor, but it only stops once it’s made contact. I believe this is very dangerous and should be evaluated. As I stated earlier I am now suffering from a concussion.

I purchased the car today, August 20, 2024. I haven’t had the car 24 hours. I drove home. I was showing someone my car. I opened the back hatch and shut it and the glass shattered.

Passenger side rear window shattered while driving. No visible reason as to why.

Right after purchase, the hood wobbled up and down at highway speeds. When passing a semi traveling the opposite direction at 60 mph on a two lane section of road, it jumped enough to make me wonder if the latch had come loose and the hood was going to open. I notified the dealer to have it looked at and it was discovered that welds holding the hood were broken. A new hood is being ordered and it is being replaced at no charge. I am reporting this issue in case this is not an isolated incident.

When the windshield wipers are in use they fail to remove water in heavy rain reducing visibility to the point I have had to put on hazard lights and drive much more slowly which on the interstate or on two lane roads is not safe. Also when attempting to clean the windshield with the wiper and solution the design has the cleaning solution coming out of the wiper blades themselves causing most of the cleaner to be sent down the passenger side windows also the blades don’t make good contact with the windshield which leaves a lot of the “bug guts” either in place or smeared making it very very difficult to see especially when the sun hits the windowshield often to the point of almost blinding. I have had the blades replaced twice and this has not solved the problem. This design change is NOT a good one and is creating what could be a dangerous situation. My previous Honda did not have any problems with windshield wipers like this.

From the day I drove my brand new 2025 Honda CR-V off the lot after purchasing it, in the driver's side rear view mirror, the mirror vibrates terribly as soon as you are going 35/45+mph. The faster the speed, the worse the vibration is. You can visible see the mirror glass shaking. It is very dangerous at all times to not be able to see with this side mirror. It is especially dangerous on the highways because it distorts the view so greatly and also makes me feel disoriented and dizzy when I try to use it to safely navigate the roads. If the mirror glass were to fly off, this would lead to an even greater danger. Yes, this problem has been confirmed by a dealer. It has been brought to Saratoga Honda and they replaced the entire mirror unit. The second unit had the same defect, and did the same thing. They stated if they replaced it a third time, it would not make a difference. They also drove another CRV just like mine off the lot and the mirror did the same thing. This is an issue that needs to be turned into a recall. It is not okay that Honda produced vehicles with something so unsafe, with no ability to fix it.

Purchased a new 2025 CRV Touring from EdVoylesHonda in Marietta GA on [XXX] with my hard-earned savings because my Accord was totaled in an accident. Picked it up on [XXX]. I found a safety issue where CarPlay is not playing audio output from any Maps (Apple/ Google/ Waze) if I’m in on a call. Apple designed the Apple Maps to chime if anyone is in a call while using CarPlay. I brought up this issue on 5/25 to the dealer but was told it’s an expected behavior. Not satisfied with the answer, I went to HondaConyersGA to do some digging and found that this issue doesn’t apply to Android Auto and any lower trim (ie. Sport L). The issue is consistent across 2023-2025 CRV Touring trim. I went back to EdVoylesHonda service on [XXX] and [XXX] only to be discredited on my findings, and the service manager said that it might be a compatibility issue with Bose speakers. It was deemed normal since all Gen 6 Touring has the same behavior. I was also told that the turn-by-turn also plays on the screen and should be keeping an eye on the screen instead. This is disturbing because I’m trying to limit my attention to the screen as much as possible, and sounds like a safety issue. A ticket was also opened with Honda Customer Service on 5/28, but haven’t heard any statement or a path to move forward since the case manager said that they can only document the issue. Either Honda needs to take the car back and let me get a car that’s working or have a commitment to resolve this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)