2016 Honda HR-V Complaint Log

The CVT transmission was replaced under a recall at 114k miles. The replacement transmission failed at 150,180 miles, which is 180 miles outside of the extended warranty. Honda declined to repair/replace the transmission a second time. I took it in because the dashboard lights were flashing. The dealer replaced the valve body at my cost and the lights came back on just 29 miles into driving it. When stopped at a red light, the car gets stuck in neutral. A new transmission is now needed per the dealer’s diagnosis. The car is unsafe to drive and the replacement transmission was obviously not a reliable upgrade from the recalled transmission.

Check engine light came on, gear selector light was flashing and all dash board lights came on at 150,189 miles. The dealer attempted to repair the transmission by replacing the valve body. The car was driven 29 miles before all dash warning lights came back on. Dealer said the only repair was to replace the entire transmission, which includes a new valve body. Dealer said the codes recommended the replacement. The transmission was replaced at 114,193 miles under a recall. The transmission failure was after the 150,000 warranty extension. Honda is replacing transmissions in the HRV with rebuilt transmissions that will fail again.

The parking brake engages on and off when the car is turned off. There are 3 lights flashing -check engine light -the word “park” - the parking brake light I have had the code read and it says it is the evap canister purge valve which has already been replaced, the light went off temporarily and it’s back on again. The transmission is noisy when accelerating. The purge valve keeps going bad for no apparent reason and the parking brake randomly engaging and disengaging when the car is turned off leads me to believe there is an issue overall with the build of the car. I am worried the emergency brake will engage when driving.

10-10-2023 car went into limp mode on intersate - took to shop - they thought it was alternator - happened a second time - on interstate. Took to the honda dealer and after a few days they diagnosed with CVT Transmission Failure. the car is a 2016 with 95,000 miles on it. I purchased a Honda for longevity, and this is unacceptable. I'm hoping the extension of warranty will include mine since i'm barely beyond the 7 year extension.

The contact owns a 2016 Honda HR-V. The contact stated while driving 55 MPH, the engine revved loudly, and the vehicle started shuddering and decelerated unintendedly. Several unknown warning lights were illuminated. The contact stated that he continued driving; however, the vehicle failed to exceed 30 MPH. Additionally, the contact stated that the vehicle failed to respond as needed while attempting to drive from a complete stop. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 21-047. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 7-year warranty period. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 110,000.

I was never notified of the CVT Belt Software Update and now I have to replace my whole transmission. Very frustrating how I was not informed so I can try to update before it goes out and I'm stuck. How did this happen?

Driving smoothly 67 mph on 210 freeway in Azusa California car suddenly lost acceleration in heavy traffic..steered car 4 lanes over than exited off ramp. Car had some low acceleration all warning lights flashing on my dash..none made any indication what's wrong..had car towed to honda..said it was the transmission! Honda had recall before this..took it in..they adjusted it but when i got it back it was reving too high rpm at 65 mph took it back again and they said it was fine..i don't think so than this happened!

July 11, 2023, 2016 HR-V stalled in the middle of the freeway at night, upon every restart the HRV will only engage Drive into 1st gear and disengage when it is attempting to switch to higher, most if not all dash warning lights turned on - only at this point, no prior notices/warnings when this happened, then almost got rammed by oncoming traffic multiple times. We had to have the car crawl forward 5 seconds at a time to reach a safe area out the next exit. We had the 2016 HR-V towed to the nearest Honda Center. Need HELP getting this fixed, and inform the public about the danger it can cause, I called (7/12/23) American Honda, and they said over the phone that they took care of it during a 2021 CVT reprogramming, American Honda have data that software reprogramming was applied per my conversation with an agent, Honda service tech reports of metal shavings present inside transmission and it needs get a new transmission. The reprogramming was not enough, I really doubt that the recall diagnosis and intervention was applied correctly. It is the second day in the Honda Center and the service tech requested for another day to research the matter, they were leaning to the idea that we are out of warranty and wants to have us pay for a replacement transmission. The CVT recall was supposed to cover 7 years/150000 miles, which ever comes first. we just reached 7 years/120000 and they are leaning towards denying us of the warranty service, clearly the transmission was faulty and Honda's initial fix was inefficient and downright dangerously criminal. I have never seen my wife so scared in my life, and she has a heart condition. We promoted this HRV since we liked it, even had a friend and an aunt buy them, We do not wish to have loved ones experience the risks and unsafe nature of the Honda HR-V.

Transmission failure. Took 3 Visits for them to locate problem. Yes it is available for inspection until Aug.14,2023. Honda cannot fix it any earlier for they have no loaner cars for me. The car jerks when doing 20/25 mph. Excelerates slowly.I was driving on hwy when the car just slowed down with trucks behind me. No safe at all. I informed Metro Honda I need to go to work, they told me I can drive it but not too far. That’s a terrible answer! So I’m still at risk for my safety! Yes the problem has been confirmed by the dealer I have an appointment Aug.14, 2023. Yes there were warnings when the cat first started failing I brought it to Honda service 2x first they said my mat was in the way of the pedals.then they said the trans fluid needed changing, noon finally they admit there’s a problem. The mechanic does not know what he’s doing.

The white pearl paint is coming off the hRV 2016 car. It is past 7 yrs warranty so Honda of America is telling me they are not responsible. I spoke to a supervisor named Leonard, who was at extension 7042 at the 1-800-999-1009 number. They repainted the car at the five year point which was the roof in the hood where the paint was bubbling, but would only paint the part of the car that had issues at that point they would not repaint the whole car. They tell me that the warranty ended in June even though I did not take ownership of the car until July due to delivery, the car had to be ordered and it had to be shipped to me which meant I received the car in July. They are telling me now they’re sorry, but there’s nothing they can do about the paint. This is going to rust. Sheets of the paint and underneath coating is coming off in big pieces on the door on the driver side and passenger side. My family has owned 8 cars with Honda Of America and I have been so happy until this point. Also when I had to take the car due to roof paint before due to recalls, they never give you loaners, or even transportation home from any recalls.

Without warning, my transmission imploded yesterday while driving on the freeway. Car was on for less than 15 minutes

The odometer cluster began flickering and froze up disallowing driver the ability to view mileage, fuel level, and other maintenance information. The safety of all involved will be severely impacted if car runs out of gas during trip. The problem is cited in a number of online posts related to this make and model. The problem is too expensive to diagnose and or repair at a dealership. The problem increases with outside environmental temperature changes. cluster works occasionally if driver taps odometer cluster screen. One online post traces the problem to a soldering failure inside the cluster.

Went to put car seat in rear drivers side seat to find the seat belt doesn't latch. Seems to be similar to current Honda recall

CVT transmission failure. It’s important and unsafe when your vehicles stops in the middle of the road without any sign of warning. No power to move just completely stops running. This puts many lives in danger if it were to have happened in the middle of the highway, especially in contruction block off zones. I am sure Dealerships are aware of this issue. The dealership were the ones to inform me that my vehicle’s CVT transmission belt deteriorated. No warning signs at all just complete stop and loss of power to run. Vehicle turns on without a problem but does not drive or move forward. I even did my oil transmission change and was not told some debris of metal was present at the moment of service. Not until two years later that the vehicle finally stopped moving foward and me taking it to the dealership to find out it was the CVT belt which is the whole transmission inside that broke and needs replacement. I find it strange that the warranty was extended two more years on it without me being informed on it. My warranty expired and the dealership did not honor to have my vehicle fixed due to warranty being expired by 3 months past due the 7 year warranty. Had I known the first time it had issues it would have fallen in time of warranty, I would have asked for a new transmission. I hope this does not happen to others in the highway as this is a hazardous safety concern.

I pulled on to the road and heard an awful gravely grating noise coming from the vehicle. No dash warning lights/indicators were illuminated at this time, which led me to think it was potentially a tire/suspension type issue. I let off of the accelerator and the noise stopped. There were still no dash warning indicators on, and I was in the lane of travel with vehicles approaching from behind, so I gently pressed the accelerator to attempt to get off the road to investigate and the noise returned. The vehicle seemed to not be accelerating as expected and it appeared that the speedometer needle kind of floated, at which point everything locked up immediately. All dash light warning indicators came on, and the gear indicator was unreadable (almost like it was displaying P and N at the same time) despite the vehicle gear shift still being in drive. I attempted again to gently accelerate to get out of the lane of travel but the vehicle did not move, however the speedometer needle did. I shut off the car and turned it back on, all dash indicator warnings returned and remained illuminated, and I was able to get the vehicle to move a very short distance so that I was mostly out of the lane of travel. I attempted to put the vehicle in reverse so that I could get completely out of the lane of travel which was unsuccessful. Vehicle was towed to a Honda dealership where it was diagnosed with a "complete CVT belt failure with catastrophic loss of the transmission". In June of 2021 I received a recall letter stating that there was a programming issue that was leading to premature deterioration of the CVT belt ultimately causing transmission failure. My vehicle was seen shortly thereafter at a Honda dealership, where the computer programming update was completed. The letter stated that the warranty coverage on the CVT had been extended to 7 years from the date of purchase due to this issue and the known result. Honda did keep their word and replaced the CVT at no cost to me.

Transmission completely failed while driving. Was able to complete the extended warranty update for known transmission issues prior to exceeding the 150K mileage. I am not convinced the dealer looked for signs of wear at the time of updating the software.

Door lock actuators fail in quick succession (at only 60K miles). Vehicle can not be opened quickly from outside as, except for the driver's door, there is no physical keyhole. Replaced remote batteries, no change. Took it to Honda service. They diagnosed and replaced two actuators ($700+). A third one failed a month later. US Honda says the vehicle is off warranty. As far as I can tell, the replacement actuators are the same as the failing ones so I expect they will fail again.

Transmission failed. Left in heavy traffic with no way to move car. Yes, the vehicle has been inspected by Honda. No warnings before the failed transmission occurred. Sitting at stop light, when gas pedal depressed, no forward or backward movement.

Airbag did not deploy in accident

Hostile truck drivers harassing me & offered me drugs

Unknown

Bad BCM in the HRV cause the vehicle to stall out. Also the vehicle ignition process would turn on while the vehicle was off in the garage posing a fire risk

Dashboard went blank and it was determined that the Gauge Control Unit malfunctioned. Brought it to Honda - the cost to repair was $2098.62. This should not happen to a 2016 HRV with only 24000 miles!

I am having difficulties with my engine push start/stop button. It takes multiple tries to get the car to turn on. There is a recall for my exact car, year, and model but my vin is not included. I am wondering how I am able to get my vin included in the recall? Thank you very much for you help!!

Transmission issue

I was driving on a Nevada highway and getting into an off ramp with mild traffic. I attempted to break so I could stop behind another driver and realized my breaks weren't working. I then put my entire body weight on the breaks and they failed to stop or slow down my vehicle. I ended up colliding into the vehicle ahead at 50 mph. Even with an impact of 50mph not a single airbag went off. I sustained head injuries. This could have been lethal. Myself and my passenger could have died. The breaks failed resulting in a collision and the air bags did NOT go off. My vehicle was totaled on the spot and i spent over 7 hours in the hospital due to my vehicles failing to keep me safe. I did reasrch and almost every other 2016 Honda HRV has a recall for the breaks and somehow mine did not when the breaks failure could have killed me.

My push start button isn't working properly. It takes several times pushing the button for it to start my vehicle. Very frustrating!!

My Hatch has been filling up with lots of water not too long after I began leasing it and it sloshes around, it is in my rear lights, has made the inside light of my hatch no longer work. Now, water is leaking in from both rear windows and somewhere in through the fabric of the inside back roof area creating a growing water stain and mold. Spare Tire well in back also fills up with up to 2 inches of water. Mold, Rust, Electrical problems and more are the result. Honda has not yet taken care of it although I have had a diagnostic and see that it has been reported here multiple times.

The vehicle was driving normally, with no knocking, no warning light indicators, etc. When attempting to accelerate from a stop, there was a “bang” under the hood, multiple warning lights came on and the vehicle would not move, although the engine was running. The vehicle was stranded in the middle of traffic. The dealership said the transmission blew up and there was metal shards in the fluids.

Cars on/off push button doesn't always turn on with key fob! Turns on then shuts off sometimes! Key indicator light on dash turned on! Notified dealership. Ohio Valley Honda brought it down to shop. They give me run around even though there is a bulletin out. It might stop as I'm driving.

Our 2016 Honda HR-V experienced a significant issue when the fuel pump unexpectedly failed, causing the car to stall while driving uphill over an overpass. Thankfully, this incident occurred in town. It could have happened while driving on the interstate, which would have posed a severe safety risk to our family. We promptly had the Honda HR-V towed to our local Honda dealership for diagnosis and repair, where we were presented with a bill totaling over $900, including sales tax, for replacing the fuel pump. Upon further reflection, I am concerned as to why this fuel pump failure was not included in any recalls or notifications. I am aware that certain fuel pumps in other Honda HR-Vs and models have been subject to recalls due to similar issues, and I am concerned as to why the fuel pump in this 2016 HR-V was not addressed proactively. There were no warning signs, no warning signals, and no warning symptoms before the fuel pump failure.

Original tires, breaks & shocks were on the vehicle. The dealership told me they were new. I had this car for a year. The car was sold 19,000.00 overpriced and now it's worth 13,000.00.

The instrument panel that shows the odometer is blank when the temperature is cold (usually below 60 degrees). It seems to be a very common issue.

The contact owns a 2016 Honda HR-V. The contact stated while driving 25 MPH, the brake pedal was depressed several times, but the vehicle failed to respond. There were no warning lights illuminated. The contact stated that he veered to the side of the road and rubbed the tires of the vehicle against the curb and the vehicle slowed down. The contact pulled into a parking lot and switched gears to park and the vehicle stopped. The vehicle was towed to the contact's residence. The dealer was notified of the failure and referred the contact to his insurance company for assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 61,000.

Tires were purchased from Discount Tires a few years back and on 6/08/2021 I went back to them due to a flat back passenger tire and they stated they are unable to patch and replaced the tire with a cost of $122. On Sunday October 31, 2021 I am driving on I-75 and the same tire explodes and takes out the wheel well and all the trim around the tire and damages the bumper of my Honda. Tire in question is Kumho Solus 215/55 r17.

The front dash with electronic optometry, mileage, and gas gage will flicker and delay coming up clearly it is more noticeable in cooler climates.

The contact owns a 2016 Honda HR-V. The contact stated while driving approximately 10 MPH, the vehicle was unable to accelerate. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing transmission and transfer case replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 79,000.

My car suddenly stopped going into gear. When the hood was opened by a mechanic, he found that the transmission plug was sitting on top of the transmission. Honda issued a Service Alert in September of 2019 that the cap for the fill plug was known to dislodge from the transmission for Honda Civic, Honda Fit and Honda HR-V. For my vehicle, the issue was known to affect HR-V models 2016-2018. This is on top of the recent recall notice I recently received concerning the CVT Transmission. I now need a new transmission as my car will not go into gear despite having the transmission flushed and refilled. Honda knew about the defect and warned no one of this issue other than their internal people. My car had roughly 85k miles on it at the time of the incident.

I have a 2016 HR-V A large amount of water gets trapped inside the rear tail light which can short out the lights if not repaired. I noticed it after hearing water sloshing around every time I opened the rear trunk. This is a manufacturing defect and a definite safety issue for Honda. Problem has been an issue since at least 2017 but nothing has been done. Others have reported this as well. Took it to Honda dealer who claimed no knowledge of any issues like this

My push to start and key fobs have both stopped working intermittently. I have had my battery replaced. There are times when I cannot start my car.

(August 2021, mileage less than 68000) I was experiencing some type of transmission squeaking/slipping and at the same time received a notice from Honda Motor to go to a dealer and perform a SW upgrade to fix the transmission issue that was Honda fully aware , I went to the dealer and performed a SW upgrade for my HR-V. Right after the upgrade I notice that my transmission became much more rigid/stiff. I thought it will go away after some driving. After driving less than 300 miles the transmission belt broke while I was at a stop light waiting and the moment I start to move and press gas pedal, my transmission belt broke and I could not move, Immediate it came to my mind that it must have been for the Soft Ware upgrade. The car engine revs but not moving at all. I was stuck on the road. No warning lamp or nothing warned me before this situation happened. It was really a scaring moment. I took the car right to dealership and after inspection they told me that the transmission is gone and I need new transmission. They found metal shaving in the transmission.

When driving on the highway, my vehicle accelerated very suddenly despite me not having put additional pressure on the gas pedal, as I was at a cruising speed of about 65 mph. Immediately after accelerating, my vehicle began to quickly decelerate, so much so that I had to veer over to the shoulder so as not to cause a collision with other vehicles on the road. It decelerated despite my foot still pressing on the gas pedal. In addition, the lights on my dash lit up and some began flashing. I took my vehicle into the dealership to discover that the computer system required an update and my transmission belt had deteriorated so much that it needed to be replaced. I was assured by the dealership that I would not experience this issue again after these repairs had been made. Since then, I have taken my vehicle to the dealership with this same issue an additional 3 times. Even after these multiple attempts at repair, this issue still has not been resolved. I am no longer comfortable driving this vehicle as it has shut down on the highway on more than one occasion now. I cannot in good faith be on the road knowing that this could occur again at any moment, causing a safety risk not only to myself, but to others around me as well.

Dashboard light goes dark when driving, I’m told by Honda it is a cluster malfunction not under warranty or recall, my vehicle has under 14,000 miles original owner.also the tire light indicator stays on

7/10: On a highway, the car lost speed, and all warning lights on the dashboard started flashing. The car would not change gears, decided to place it to the side of the road and tow it to Westshore honda. The start button was replaced, and there was no charge due to a recall that covered the fees. No other urgent action required my attention, and I left.was About 15-20 minutes after leaving, while on a busy highway plus it was raining, the same issue happened. It was terrifying to lose the power speed. I drove home safely using offside roads and flashing emergency lights at less than 40 miles. On 7/13-14, I was able to book time at Lakeland's Regal Honda to have my car checked once again. No one called me back until the following day. Regal honda gave an estimate of over 7000. No explanation on what the issue was, just that my transmission needed to be replaced. My car is about 65000 miles and just passed the 5-year mark, so I do not have a warranty. The car is only used on the weekends and I have done all the service needed since I bought it, I've been the only owner. I expressed my shock that a car with this many miles is having issues with the transmission, the service provided said he was going to contact Honda corporate to see what they could do. They charge me $89. I then took my car to Joyce Automotive repair in Lakeland, their diagnostic found codes U0401-68 ECM FAILURE and U0402-68 TCM FAILURE. Unfortunately, they cannot program Honda computers and I have to bring the car back to the dealership. Cost $71 7/15 After extensive research online, (ie https://www.hrvforum.com/threads/transmission-problems.40399/) I discovered this is a popular issue for many honda customers, especially in 2016 owners. I am in fear of my safety and others that do not know or do not get support from honda. Now I have a parked car with no feasible and economical solution and it is frustrating Honda can get away with this. My ask, is for you to do a thorough investigation, Thanks

Pressing the start button isn't automatically turning on or off the car. I have to keep pressing it in order for it to do either. I can't rely on the vehicle if the start button isn't doing what it should do. This has been happening consistently for about 2 months now. The consumer stated he wanted to rescind the complaint, the vehicle is under warranty and will be taken into the dealer to be fixed.

I have replaced my catalyst converter and my check engine light and parking brake light and the safety key light has turned on. The warranty on my vehicle was over the miles before they sent me the notice on the push start button key but I had issue with this before it had passed the warranty miles. The notice was sent to late after I went over. The other lights I had a auto parts hook up the machine and its indicating the engine control module (ECM) detects a catalytic converter problem, it might record DTC P0420, defined as “Catalyst System Efficiency Below Threshold.” I am so fed up with this and bought my Honda new and never had issues with it until I bought this Honda HRV model. I love my care but if it wasn't for this.

Emergency Brake will not engage. Automatic emergency brake sensor needs replaced. Unable to set emergency brake.

My car was in idle and suddenly all of these lights come on the dash board. The traction control light, brake system light, power steering light, the brake light, and the abs light. I was told that this was a abs module issue and the dealership haven't figured out how to remedy those that come in for this same issue.

THE START/STOP BUTTON STOPS WORKING. LEFT ME STRANDED AWAY FROM HOME. BATTERY IN KEY FOB WAS REPLACED AND CAR BATTERY IS NEW. THE BUTTON HAS TO BE PRESSED MULTIPLE TIMES TO START THE CAR. THE BUTTON HAS STOPPED TURNING OFF THE CAR AS WELL. MULTIPLE ATTEMPTS TO PRESS THE BUTTON TO TURN OFF THE CAR ARE NEEDED AS WELL.

The contact owns a 2016 Honda HR-V. The contact stated that while driving up an incline an abnormal scraping sound was coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The dealer was contacted about the issue and the contact was informed of an unknown recall on the transmission. The VIN tool showed no recalls on her vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.