NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Honda HR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
IT FIRST STARTED OUT BY WHAT I THOUGHT WAS JUST A ISSUE WITH ME HAVING THREE NEW TIRES BC IT WOULD DRIVE AS IF IT WAS SCRUBBING. ONE DAY I WAS ON MY WAY BACK FROM A HAIR APPOINTMENT AND CAME TO A COMPLETE STOP AND THE CAR WENT FROM BEING IN DRIVE TO NEUTRAL AND FLASHING WITH THE BRAKE LIGHT SO FROM THAT MOMENT ON I PULLED THE CAR OVER AND PUT IT IN PARK AND TURNED IT OFF AND HIT THE ELECTRICAL PARK BRAKE TO MAKE SURE THAT WAS NOT THE ISSUE. CRUNK BACK UP AND WAS ON MY WAY. SO TODAY 11/30 WHICH IS A WEEK LATER I WAS AT THE RED LIGHT STOPPED AND ONCE THE LIGHT TURNED GREEN I RELEASED MY FOOT OFF THE BREAK AND GENTLY PRESSED THE GAS AND THE CAR ACTED AS IF IT DIDN'T WANT TO GO. SO AFTER STILL LIGHTLY HITTING THE GAS PRAYING IT WOULD MOVE ENOUGH TO GET OUT OF THE ROAD FOR ME TO PARK IT IN FRONT OF A STORE; I MADE IT DIRECTLY OFF THE HIGHWAY INTO THE STORE PARKING LOT. ONCE I GOT IT THERE I PUT THE CAR IN PARK TURNED IT OFF AND BACK ON. I THEN RIED TO PUT IT IN DRIVE AND REVERSE AND IT WOULDN'T MOVE. ASSUMING IT COULD HAVE BEEN A TRANSMISSION PROBLEM BUT NONE OF THE LIGHTS ON THE DAHS CAME ON. ANOTHER ISSUE THAT HAS BEEN OCCURING A YEAR AFTER I PURCHASED THE CAR NEW, THE MONITOR SHUTS OFF AND ON IN THE CAR AND GOES BACK TO THE ORIGINAL HONDA LINK SCREEN EVERY TIME IT RESTARTS.
I HAVE BEEN TOLD MY SHOCKS ARE LEAKING AFTER LESS THAN THREE YEARS OF HAVING THE VEHICLE. I DO NOT DO ANY IRREGULAR DRIVING. JUST TO AND FROM WORK ON PAVED STREETS AND HIGHWAYS.
The VSA modulator went out in the car making all lights on the dashboard flash and light up, and crashed the computer system for the car. The VSA modulator was not working due to an internal failure is all I was told. My VSA modulator went out while I was in Drive with the brake applied in the drive thru for food. This prevented the vehicle from being driven safely due to not knowing what was lit up on the dashboard, caused visual confusion and distraction while driving, and would cause a panic to a driver if the VSA modulator went out on them while they were driving. Plus the displays crashed, so there was no way or knowing your speed. The VSA modulator was replaced for nearly $1,500 from the Honda Dealership and there were no prior errors on this vehicle or part.
WHILE DRIVING AT A SLOW RATE OF SPEED APPROACHING AN INTERSECTION WHERE TRAFFIC WAS STOPPED, THE SUNROOF EXPLODED WITHOUT ANYTHING HITTING IT FROM THE OUTSIDE OR INSIDE, THE GLASS EXPLODED OUTWARDS FOR NO REASON. WE PROCEEDED TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND FOUND THEY REFUSED TO COVER THE REPAIR. WE HAD TO USE OUR INSURANCE FOR THE REPAIR COSTS AND ARE OUT $500. DEDUCTIBLE FOR WHAT WE FEEL IS A SAFETY RELATED DEFECT FROM THE MANUFACTURER. IF THIS HAD HAPPENED AT FREEWAY SPEED IT MOST LIKELY WOULD HAVE CAUSED AN ACCIDENT AS THE NOISE LEVEL WHEN IT OCCURRED WAS EXTREMELY LOUD.
I HAVE BEEN IN TWO CAR ACCIDENTS AND NONE OF MY AIRBAGS WENT OFF . IN 2017 I TRIED TO KEEP FROM HITTING A DEER . MY CAR WENT DOWN A EMBANKMENT AND I HAD 10,000 DOLLARS OF FRONT END DAMAGE. MY AIRBAGS DIDN'T DEPLOY I HAD HEAD INJURIES AND A BROKEN NOSE DUE TO HITTING THE STEERING WHEEL. 2ND ACCIDENT I WAS STUCK IN TRAFFIC A STAND STILL. 10/2019 I WAS HIT FROM BEHIND BY TWO CARS WHO PUSHED ME INTO A VEHICLE IN FRONT OF ME. NO AIRBAGS WENT OFF. I NOW HAVE SPINAL INJURIES AND PERMEATED NECK INJURIES.
SLOW LEAK NOTICED FROM TRANSMISSION PAN. HAPPENS VERY SLOWLY, OVER THOUSANDS OF MILES. TRANSMISSION FLUID SEEMS TO BE LOW, FREQUENTLY HAS TROUBLE SHIFTING GEARS ON THE HIGHWAY, OR ON HILLS/UNEVEN ROADS. *TR
2016 HONDA HR-V WITH JUST OVER 18000 MILES HAS HAD OCCASIONAL START BUTTON PROBLEMS. SOMETIMES I AM REQUIRED TO PRESS IT A NUMBER OF TIMES BEFORE IT STARTS OR ENGINE STOPS. MY CAR IS NOW OUT OF WARRANTY. IT APPEARS TO BE A FAIRLY COMMON PROBLEM WITH 2016 HR-VS...I BELIEVE A RECALL SHOULD BE MADE ON THESE START/STOP BUTTONS.
2016 HONDA HRV - INTERMITTENT PROBLEM WITH THE CAR NOT STARTING (PUSH BUTTON START); KEY ICON REMAINS ILLUMINATED. WE TOOK IT TO A DEALER WHO SAID IT MUST BE THE BATTERY IN THE KEY FOB (REPLACED REPEATEDLY WITH PROBLEM RECURRING) UNTIL FINALLY AT 49,000 MILES THEY SAID IT WAS SHOWING CODE B12C5 START/STOP SWITCH HAS FAILED. DIAGNOSIS $144 AND REPLACEMENT $302 TOTAL $446. IT TOOK 10 DAYS FROM DIAGNOSIS TO COMPLETED REPAIR BECAUSE THEY HAD TO ORDER THE PART. THIS WAS BIG DEALERSHIP/SERVICE DEPT. SEEMS THEY WAITED TILL CAR WAS OUT OF WARRANTY AND THEN TOOK THEIR SWEET TIME GETTING THE PART WHILE I WAS WRINGING MY HANDS WONDERING IF THE CAR WOULD START WHENEVER I WENT SOMEWHERE. NOT ONLY ANNOYING BUT VERY UNSAFE! PLEASE RECALL THIS PART -IT APPEARS TO BE A COMMON PROBLEM WITH HONDAS.
RIGHT REAR ROTOR HAD GROOVES IN IT AFTER ABOUT 22,000 MILES. BRAKE PADS HAVE A LOT OF MATERIAL LEFT. DON'T KNOW IF THE ROTOR OR THE PADS ARE THE PROBLEM.
THE KEYLESS IGNITION BUTTON ON A LESS THAN 3 YEAR OLD CAR FAILS TO START THE CAR. THERE IS NO OTHER BACKUP MANUAL KEY TO START THE ENGINE. THIS LEAVES A DRIVER HELPLESS AND STRANDED WITH NO VEHICLE STARTING OPTION.
A LIGHT WITH A KEY ON THE DASHBOARD STARTED TO APPEAR AT RANDOM AND THEN IT CONTINUED TO STAY ON. AT FIRST THE HRV WAS SLOW TO RESPOND TO THE START/STOP BUTTON AND THEN IT EITHER FAILED TO RESPOND OR WOULD NOT RESPOND WITHOUT MULTIPLE ATTEMPTS. THE HRV WOULD NOT START AT TIMES OR IT COULD NOT BE TURNED OFF. I CHANGED THE BATTERIES IN THE KEY AND THAT DID NOT RESOLVE THE ISSUE. I TOOK THE HRV IN TO HONDA DEALERSHIP FOR SERVICE AND WAS ADVISED THE START STOP SWITCH HAD TO BE REPLACED. I PAID FOR THE PARTS AND LABOR QUOTED TO REPLACE THE SWITCH SO THAT I COULD START AND TURN OFF MY CAR. THERE IS NO OTHER OPTION. GRATEFUL FOR THE FIX BUT AT SUCH LOW MILEAGE THIS SEEMS LIKE FAULTY/DEFECTIVE SWITCH ISSUE, PERHAPS ONE ALREADY KNOWN TO HONDA.
2016 HONDA HRV WITH 70,900 MILES SUDDENLY LOST POWER AT 55MPH ON HIGHWAY. ACCELERATOR WOULDN'T WORK. DRIVER WAS ABLE TO CONTROL VEHICLE TO SHOULDER AND STOP.
2016 HONDA HRV HAS WATER IN BOTH TAIL LIGHTS AND IT'S NEVER BEEN IN AN ACCIDENT. MANUFACTURERS WARRANTY WILL NOT COVER.
MULTIPLE TIMES WITHIN THE PAST YEAR, ESPECIALLY IF IT IS COOLER OUTSIDE, MY CAR SCREEN FOR MY MILEAGE, GAS TANK HAND, AND ALL OF THAT ELECTRICAL STUFF WILL COMPLETELY DISAPPEAR. WHEN IT SHOWS BACK UP MOST OF THE TIME IT WILL HAVE CRAZY LETTERS AND START FLASHING. THE ICON WITH THE KEY HAS RECENTLY POPPED UP ON MY DASH WHICH STANDS FOR SOMETHING BEING WRONG WITH THE SYSTEM.
WOULD LIKE SOMEONE TO LOOK INTO THE RECALL PROCESS REGARDING 2016 HONDA HRV PUSH TO START BUTTON. MY PUSH START BUTTON STOPPED RESPONDING A FEW MONTHS BACK AND HAS NOT BEEN FUNCTIONAL DESPITE THE CAR BEING FAIRLY NEW. WE'LL HAVE TO GET IT REPLACED AND UPON LOOKING INTO IT ONLINE IT SEEMS THAT THIS IS A COMMON PROBLEM FOR THIS CAR AND MANY OWNERS HAVE EXPERIENCED THE SAME THING. I BELIEVE IT MAY BE FAULTY.
THE PUSH START BUTTON ON THE CAR ONLY WORKS SOMETIMES. YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE THEN REAPPLY AN TRY AGAIN MULTIPLE TIME TO TRY AN GET THE CAR TO START, YOU HAVE TO PUSH THE BUTTON ONCE AN TWICE REALLY FAST AN KEEP DOING IT OVER AN OVER TIL THE CAR FINALLY STARTS AN YOU HAVE TO DO IT OVER AN OVER AGAIN TO GET THE CAR TO SHUT OFF. THE CAR IS ONLY 3 YEARS OLD.
TL* THE CONTACT OWNED 2016 HONDA HRV. WHILE DRIVING AT 40 MPH IN THE MIDDLE OF A THREE LANE HIGHWAY, ANOTHER VEHICLE MADE AN IMMEDIATE LEFT CAUSING THE CONTACT TO CRASH INTO THE VEHICLE HEAD ON. THE OTHERS VEHICLE REAR PASSENGER SIDE DOOR WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE DRIVERS SEAT BELT RETRACTED CAUSING THE CONTACTS STOMACH TO BECOME SWOLLEN AND BRUISED, A NECK AND SHOULDER INJURIES WERE SUSTAINED. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY SENT THE VEHICLE TO CLAIMS DEPARTMENT. THE FAILURE MILEAGE WAS 29,900.
TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THE CHECK ENGINE AND ELECTRIC PARKING BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 66,135.
TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AAA ARRIVED AND ATTEMPTED TO DRIVE THE VEHICLE ONTO THE FLATBED OF THEIR TRUCK, BUT THE VEHICLE FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TOWED TO CORAL SPRINGS HONDA (LOCATED AT 9400 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071, (954) 369-4679) WHERE THE CONTACT WAS INFORMED THAT THEY HAD TO REPLACE THE BATTERY, WHICH WAS CAUSING THE ELECTRICAL FAILURE. THE DEALER SCHEDULED ANOTHER APPOINTMENT FOR THE ELECTRICAL FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE STEERING WHEEL SEIZED WITHOUT WARNING WHILE MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO CORAL SPRINGS HONDA WHERE A TEST DRIVE WAS PERFORMED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE STEERING WHEEL SEIZED WHILE DRIVING. THE CONTACT STATED THAT ONE OF THE SALESPERSON DROVE THE VEHICLE AND THE STEERING WHEEL SEIZED WHILE THE SALESPERSON WAS DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,700.
SYSTEM CONTROL IS BLINKING; CAR IS UNABLE TO START AND SHUT OFF ONCE PRESSING STARTER BUTTON. KEY BATTERIES HAVE BEEN CHANGED OUT, BUT STILL OCCURS TO HAPPEN. IT TAKES ABOUT X8 PLUS TO START AND TURN OFF CAR.
VEHICLE WAS IN DRIVING MOTION AT 50MPH THEN STARTED TO SLOWLY DECELERATE WHILE ON DRIVE. ACCELERATOR WAS INCREASED BUT THE ENGINE WAS STILL WIRING DOWN. ALL INDICATORS LIGHTS APPEARED ON THE DASH BOARD. BRAKES SEEMED TO LOCK AND COULD NOT COME TO A COMPLETE STOP UNTIL THE CAR FINALLY STOPPED FROM IT SLOWLY WIRING DOWN. CAR STOPPED MOVING WHILE ON DRIVE AND WOULD NOT BUDGE. THE SPEED INDICATOR KEPT MOVING FROM 0 TO 120 YET THE CAR WAS NOT MOVING. TOOK IT TO A MECHANIC TO RUN A DIAGNOSTIC AND IT APPEARS TO BE AN INTERNAL TRANSMISSION PROBLEM, EVERYTHING ELSE LOOKS GOOD YET THE TRANSMISSION IS HAVING ISSUES. THE CAR HAS ALWAYS BEEN KEPT UP TO DATE. THE VEHICLE HAS ABOUT 75,000 MILES.
I BOUGHT A 2016 WHITE HRV IN FEB. WITHIN A MONTH A GIANT SECTION OF PAINT PEELED RIGHT OFF THE ROOF. I WAS JUST READY TO PAY FOR IT. TOOK TO A PROFESSIONAL CAR PAINTER AND HE SAID "ID LOVE TO TAKE YOUR MONEY, BUT THIS IS A HONDA DEFECT AND THEY REALLY SHOULD FIX IT AND ITS GOING TO KEEP COMING OFF THE REST OF THE ROOF AND OTHER PLACES". THEN HE SAID HE KNEW THAT HONDA WAS HAVING PAINT PEELING ISSUES ESPECIALLY WHITE CARS. ADDITIONALLY THERE ARE 2 VERY SMALL SECTIONS OF PEELED PAINT ON DRIVER SIDE DOOR UNDER THE WINDOW. I TOOK IT TO THE LOCAL DEALERSHIP AND FILED A CLAIM BUT HAVE YET TO HEAR FROM CORPORATE.
TL* THE CONTACT OWNS A 2016 HONDA HR-V. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED SUDDENLY DECELERATED TO 35 MPH. DURING THE FAILURE, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE CHECK ENGINE INDICATOR. THE VEHICLE WAS TAKEN TO ED MORSE HONDA (3790 W. BLUE HERON BLVD, RIVIERA BEACH, FL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR FAILED AND DISLODGED FROM THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
I HAVE HAD BOTH REAR CALIPERS FAIL TO INCLUDE THE EPB UNIT. THE RIGHT REAR CALIPER FAILED AT APROX 48K ALONG WITH THE EPB UNIT. THE SECOND, LEFT REAR CALIPER FAILED WHILE DRIVING DOWN THE INTERSTATE AT 65 MPH AT APROX 58K WHICH GROUND DOWN THE NEW ROTOR AND BREAK PADS CAUSING THE REPLACEMENT OF BOTH ROTORS AND BREAK PADS. THESE PARTS SHO ULD NOT FAIL AT THIS LOW MILEAGE.
CAR'S BREAKS REQUIRE HARD STEP TO FUNCTION AND SEEM TO "FAIL" WHEN BACKING UP IN THE MORNING. SEEMS TO FUNCTION NORMALLY DURING THE REST OF THE DAY. HAVE NOT TESTED FORWARD BREAKS IN MORNING SINCE WE ALWAYS BACK OUT OF DRIVEWAY.
I BOUGHT THE CAR BRAND NEW IN APRIL OF 2016, IT HAS 70K MILES ON IT, AND I'VE NEVER HAD AN ISSUE WITH IT. LAST WEEK I WAS GOING ABOUT 40-50 MPH AND MY DASH SAID THE GEAR WAS IN NEUTRAL, AND ALL THE WARNING LIGHTS CAME ON. TOOK IT TO A FEW PLACES AND IT WAS DETERMINED THAT THE TRANSMISSION WAS TOTALLY SHOT.
2016 HRV ON THE THIRD TRANSMISSION - FIRST ONE FAILED IN LATE NOV 2018 AT 108K MILES, SECOND ONE FAILED IN APRIL 2019 AFTER ONLY 11K MILES. BOTH TIMES IT FAILED WHILE DRIVING ON THE INTERSTATE - VERY DANGEROUS. DETAILS: ALL DASHBOARD LIGHTS CAME ON SUDDENLY AND THE HRV WENT INTO LIMP MODE (WOULDN'T GO ABOVE 35-40MPH) AND FINALLY WENT INTO TOTAL TRANSMISSION FAILURE. I HAVE PHOTOS AND VIDEO OF THE DASHBOARD LIGHTS FROM THE SECOND FAILURE. THE FIRST TIME, IN NOVEMBER 2018, I WAS DRIVING THROUGH THE MOUNTAINS ON THE INTERSTATE WITH MY CRUISE CONTROL ON. THE HRV WAS TRAVELING UP A LARGE HILL AND TRYING TO MAINTAIN A STEADY SPEED. THAT'S WHEN THE TRANSMISSION FAILED. THE ENGINE REVVED REALLY HARD (I ASSUME BECAUSE THE TRANSMISSION STOPPED WORKING PROPERLY WITH THE CRUISE CONTROL STILL ON, SO I TAPPED THE BREAK TO RELEASE THE CC) AND THEN IT WOULD BARELY ACCELERATE, SO I PULLED OVER, TURNED ON MY HAZARDS, AND COASTED DOWN THE MOUNTAIN TRYING TO GAIN SPEED BECAUSE I WAS ONLY ABLE TO GO 35 MPH. AFTER A FEW MINUTES, I GAVE UP REALIZING I COULD NOT DRIVE LIKE THAT AS IT WAS A DANGER TO BOTH MYSELF AND OTHER DRIVERS. CALLED A TOW TRUCK. I WAS ABLE TO DRIVE IT BOTH ONTO AND OFF OF THE TOW TRUCK. THE NEXT DAY WHEN I TRIED TO DRIVE IT TO MY MECHANIC, THE HRV GOT TO THE STOP SIGN AT THE END OF MY STREET AND WOULD GO NO FURTHER. HAD IT TOWED - AGAIN. THE SECOND FAILURE BEGAN ON THE INTERSTATE AS WELL. THE DASHBOARD LIT UP LIKE BEFORE. I IMMEDIATELY WENT TO AN ADVANCE AUTO AT A NEARBY EXIT AND THEY PULLED THE CODE - IT WAS FOR THE TRANSMISSION SOLENOID. IT SEEMED TO BE DRIVING FINE BUT THE DASHBOARD LIGHTS WERE ALL BLINKING, SO I TOOK THE HRV TO MY MECHANIC. THEY CONFIRMED IT WAS A SOLENOID THAT WAS NOT WORKING PROPERLY, BUT HAD NOT "FAILED ENTIRELY", SO THAT IS WHY IT KEPT ON DRIVING. HONDA KNOWS ALL ABOUT MY TRANSMISSION PROBLEMS. THEY HAVE IT DOCUMENTED.
MY HONDA HR-V STARTED LEAKING WATER WHILE PARKED. THE WATER THAT ENTERED THE VEHICLE WAS SUBSTANTIAL (SEE ATTACHED PICTURES). THE WATER LEAKAGE WAS DETERMINED A THIRD PARTY CONTRACTOR THAT THE DEALERSHIP HIRED AFTER FAILING TO DETECT THE SOURCE OF THE LEAK AFTER HAVING THE CAR FOR OVER A MONTH. THE WATER WAS LEAKING IN THROUGH A FAULTY SEAL IN THE WINDSHIELD ABOVE THE DRIVERS SIDE DOOR AND WAS TRAVELING DOWN THE SIDE CURTAIN AIR-BAG PLASTIC MOLDING AND GETTING BEHIND THE DASHBOARD. THE WATER CAUSED ELECTRICAL DAMAGE IN THE CAR THAT MADE LIGHTS AND RELAYS START TRIPPING OUT, EVENTUALLY THE BATTERY DIED. THE CAR WAS PARKED DURING THE INCIDENT AND I FOUND THE DAMAGE AFTER RAIN STORM. THE CARPETS ALSO HAD TO BE REPLACED DUE TO BEING WATER DAMAGED AND POSSIBLY LEAD TO MOLD. THE RAINSTORM THAT CAME THROUGH WAS SIGNIFICANT, HOWEVER THIS PROBLEM COULD HAVE BEEN GOING ON WITHOUT MY KNOWLEDGE TO A LESSER EXTENT. DUE TO THE WAY THE WATER WAS GETTING INTO THE CAR IT COULD BE ALMOST UNDETECTABLE FOR AN EXTENDED PERIOD OF TIME SINCE ALL OF THE DAMAGE IS HIDDEN BY PLASTIC MOLDING. THE CAR WAS BOUGHT BRAND NEW FROM THE DEALERSHIP, NEVER HAD AN ACCIDENT AND NEVER HAD THE WINDSHIELD REPLACED. THE CAR WAS COMPLETELY STOCK AS FAR AS THE AFFECTED PARTS GO.
HONDA REFUSED TO HONOR MY WARRANTY AT 99000 TO GET MY TRANSMISSION FIXED AND IT BROKE DOWN AT 100,000 AND 121 MILES.
I PURCHASED MY 2016 HRV IN JULY 2018, USED AT A FORD DEALERSHIP. THEY HAD JUST GOTTEN IT INTO THE DEALERSHIP AND I FEEL LIKE THEY RUSHED THROUGH THE INSPECTIONS TO GET IT SOLD AND OUT THE DOOR. 9 DAYS LATER, MY AIR CONDITIONING SEEMED TO NOT BE COOLING DOWN AFTER DRIVING FOR 20 MINUTES. I TOOK IT BACK TO THE DEALER AND HAD THEM CHECK IT, SAID THERE WAS A LEAK AND FIXED IT. 3 WEEKS LATER, THE SAME THING HAPPENED. TOOK IT IN AND THEY SAID THEY "HAD THE ENTIRE SERVICE TEAM UNDER THERE" AND COULDN'T FIND ANYTHING WRONG BUT SOMEHOW IT WAS FIXED WHEN I GOT IT BACK. 2 MONTHS LATER, IT HAPPENED AGAIN AND, FED UP WITH THE FORD DEALER, I SCHEDULED AN APPOINTMENT AT THE HONDA DEALERSHIP SERVICE DEPT. THE MANAGER TOLD ME THAT AFTER GETTING IT UP ON A LIFT, IT LOOKED LIKE SOME KIND OF ACCIDENT CAUSED THE ISSUE AND IT MIGHT VOID MY WARRANTY! BUT THEY WERE GOING TO FIX IT AND SEE IF IT WOULD GO THROUGH, BUT I MIGHT NOT BE COVERED LATER. UPSET I TOOK THE CAR TO MY MECHANIC FRIEND AND ASKED HIM TO PUT IT ON A LIFT AND TAKE PHOTOS OF ANY DAMAGES TO FILE A COMPLAINT TO THE FORD DEALER FOR NOT DOING THEIR DUE DILIGENCE IN INSPECTING AND REPORTING DAMAGES. HE PUTS IT UP AND SAYS THERE'S NOT A SCRATCH OR DENT ON IT, THE CAR IS IN CHERRY CONDITION AND HE'D DRIVE IT CROSS COUNTRY WITHOUT CONCERN. CALLED HONDA SERVICE AND HE SAID THEY'D REPLACED THE PART AND THAT THE DAMAGE HAD BEEN SPECIFICALLY TO THE PART SO THERE WAS NO MORE EVIDENCE, BUT THE PART HAD ALREADY BEEN REPLACED BY FORD AND I'VE HAD NO ACCIDENTS SINCE OWNING IT SO I'M MAD THAT THEY LIED TO GET MORE MONEY FROM ME. IT'S BEEN FINE NOW FOR ALMOST 6 MONTHS BUT I'M PRAYING IT HOLDS UP IN FL SUMMER.
THE CAR HAS JUST PASSED THE 80 000 MILES MARK, AS I USE THE CAR TO TRAVEL BETWEEN PORTLAND AND SAN FRANCISCO. I MISSED 60 000 MILES SERVICE AND INSTEAD HAD IT DONE AT THE 80 000 MILES MARK. TWO WEEKS AFTER THE SERVICE THE TRANSMISSION HAS FALLEN APART.
TL* THE CONTACT OWNS A 2016 HONDA HR-V. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY WITHOUT WARNING. ALSO, THE INSTRUMENT PANEL MADE AN ABNORMAL CLICKING SOUND AND THE SCREEN WENT BLANK. LASTLY, THE VEHICLE HESITATED OCCASIONALLY WHEN PLACED IN DRIVE. WHEN THE CONTACT SHIFTED INTO DRIVE, THE ACCELERATOR PEDAL REMAINED STUCK. THE VEHICLE WAS TOWED TO CORAL SPRINGS HONDA (9400 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071,(954) 369-4679) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED MAINTENANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
A YEAR AFTER BUYING MY HR-V THE ODOMETER WENT OUT. NOW, TWO YEARS LATER THE SECOND ODOMETER IS DOING THE SAME THING.
WHILE DRIVING 80 MPH WITH THE CRUISE SET I NOTICED THE VEHICLE START TO HEAVILY ACCELERATE. I IMMEDIATELY TURNED THE CRUISE OFF AND APPLIED THE BRAKE. THE BRAKE DID NO STOP THE CAR FROM ACCELERATING. I MANAGED TO SLOW DOWN ENOUGH TO SHUT THE VEHICLE OFF. ALL DASH BOARD LIGHTS CAME ON. I STARTED THE CAR UP AGAIN AND IT STARTED JERKING AS IF THE BRAKE AND GAS WERE BEING PRESSED AT THE SAME TIME. THE CAR WAS TOWED VIA HONDA CARE.
FOOT BRAKE BECOMES FROZEN SOLID AT START UP. UNABLE TO START CAR. I WAS TOLD TO PRESS VERY HARD AND SHOULD BE ABLE TO START CAR. HAVE NOT ALWAYS BEEN ABLE TOO. THIS HAS HAPPENED ABOUT 9 TIMES OVER THE COURSE OF 2 YEARS. (NEW ISSUE) 2 DAYS AGO I HAD ISSUES TRYING TO START THE CAR UP(THOUGHT IT MIGHT BE BATTERY RELATED) ALL THESE WARNING LIGHTS CAME ON (BRAKE, TIRE PRESSURE, ENGINE LIGHT (TOTAL OF 6 LIGHTS) I WAS ABLE TO DRIVE SO I WENT DIRECTLY TO DEALER. I WAS TOLD I HAD RODENT DAMAGE AND THE COST WAS $424. I STILL HAVE NOT PICKED THE CAR UP AS INSURANCE NEEDS TO SEE REPAIRS. I LEARNED THAT HONDA IS NOW INVOLVED W A LAWSUIT DUE TO THE CHANGE FROM PLASTIC WIRE COATING TO SOY BASED PRODUCT WHICH IS DRAWING RODENTS TO FEAST ON WIRING. I CONTACTED CORPORATE AND WAS TOLD THEY WOULD NOT PAY FOR THIS UNDER WARRANTY. I.M STILL PAYING OFF A HEFTY LOAN (2 YEARS LEFT) AND I HAVE NO GUARANTEE THIS WILL NOT HAPPEN AGAIN. WHAT A NIGHTMARE. SEEMS TO ME IF COMPANY CREATED THIS ISSUE THEY NEED TO COME UP WITH SOLUTION TO ASSIST CUSTOMERS BECAUSE THIS IS A FINANCIAL NIGHTMARE AS WELL AS A SAFETY NIGHTMARE. HOW DO YOU KNOW YOUR WIRES ARE PARTIALLY EATEN OR IN THE PROCESS OF BEING EATEN WHILE YOU ARE DRIVING. YOU DONT!
INSTRUMENT CLUSTER THE THIRD ONE TO THE RIGHT MILEAGE GAS FILL UP DECODES AT YOU WHEN IT'S COLD OR WHEN YOU'RE DRIVING START A HAPPENING WHEN I REACH 20,000 MILES HAD THE CAR SINCE 2016
AT 9808/9809 MILES MY CAR DEVELOPED WHAT I THOUGHT WAS A FUEL LEAK. IN CLOSE QUARTERS LIKE MY GARAGE IT IS POWERFUL AND DANGEROUS IN MY GARAGE DUE TO A PILOT LIGHT FOR THE WATER HEATER. ( EXPLOSION DANGER). THE CAR WAS PRESSURE TESTED AND WORKER SUGGESTED IT WAS AN ADDITIVE TO LAS VEGAS FUEL. MY CAR WAS SHOWING 3 BARS FILLED IN THE FUEL TANK. I FILLED THE TANK AND THE SMELL STOPPED. 2 WEEKS LATER THE SMELL IS BACK. TANK HAS BEEN FILLED AND YET THIS TIME THE SMELL HAS PERSISTED. APPARENTLY IT MAKES NO DIFFERENCE AT THIS POINT WHAT THE FUEL LEVEL IS NOR THE TEMPERATURE OUTSIDE. I ONLY SMELL THIS WHEN I AM PARKED IN CLOSE QUARTERS. THERE ARE NO OTHER SOURCES OF FUEL IN THE GARAGE. AT THIS TIME (FEBRUARY 7, 2018)I DO NOT SMELL THIS ODOR INSIDE THE CAR.
AT 15,837 MILES OF NORMAL DRIVING AND WITHOUT EXCESSIVE LOADS; THE RIGHT REAR STRUT ON OUR NEW VEHICLE BROKE. IT MADE A CLUNKING SOUND IN THE RIGHT REAR OF THE CAR. WHEN ORDERING THE NEW STRUT, THE DEALER TOLD US THAT THEY WERE BACKORDERED FROM SO MANY REPLACEMENT REQUESTS.
ON SEPTEMBER 16, 2017, WHILE DRIVING, WE DISCOVERED A NOISE FROM THE REAR OF THE VEHICLE THAT SOUNDED LIKE A LOOSE SHOCK OR STRUT. WE BROUGHT OUR CAR IN TO THE DEALERSHIP AND AFTER SEVERAL HOURS OF INSPECTION, IT WAS DETERMINED THAT THE SHOCK WENT BAD. SO THE DEALERSHIP REPLACED THE SHOCK. ON APPROXIMATELY JANUARY 7, THE SAME SOUND HAS RETURNED AND WE CONTACTED THE DEALERSHIP. THE DEALERSHIP INFORMED US THAT HONDA HAS ISSUED A RECALL ON THE SHOCKS FOR 2015 AND 2016 MODELS. I HAVE CONDUCTED A SEARCH FOR THIS RECALL ON (HTTP://M.OWNERS.HONDA.COM/MAINTENANCE/RECALLS) BASED ON MY VIN AND IT INDICATES THERE ARE NO RECALLS. I AM CURRENTLY REQUESTING THE PAPERWORK FROM THE DEALERSHIP TO INDICATE THAT HONDA HAS IN FACT ISSUED A RECALL FOR THIS ISSUE. THE OTHER CONCERN I HAVE A THIS POINT IS THAT MY CAR IS AT APPROXIMATELY 24,000 MILES AND I DO NOT WANT TO BE OUT OF WARRANTY BEFORE THIS PROBLEM IS ADDRESSED.
There is a short circuit of some type in the dash gauge that houses the odometer and gas gauge. It slowly started several years ago, mainly when the weather is cold/humid. The gauge will sometimes flash garbage codes Or sometimes not work at all. This can interfere with knowing how much fuel is in the car or mileage for annual inspections. My personal mechanic is aware of this problem but hasn’t inspected this particular issue. I have reported it to Honda America, and through a specific forum, I’m aware that there’s many people who are also having this same issue. This problem can be reproduced only in cooler/humid weather. Sometimes it can be triggered by pushing/knocking lightly on the face of the gauge.
2016 HR-V I BOUGHT IN NOV 2015: 19,359 MILES WHEN THE CAR DIDN'T START, AAA STARTED MY CAR, TESTED THE BATTERY AND STATED IT WAS GOOD. DROVE IT TO HONDA DEALER, THEY RAN A "MULTI-POINT INSPECTION" AND FOUND NOTHING WRONG. A EMPLOYEE, OF HONDA, TOLD ME IT'S HAPPENED WITH A CR-V ALSO.
AIR CONDITIONER, I HAVE HAD MY BRAND NEW 2016 HONDA HR-V SINCE FEBRUARY 2016, I USED MY AC FOR 2 SEASONS A TOTAL OF 6 MONTHS AND THIS SUMMER IT BARELY GOT COLD, WHEN I TOOK IT TO THE DEALER THEY SAID IT ISN'T UNDER WARRANTY ANYMORE AND IT NEEDS TO BE CHARGED SO WHEN I GOT HOME I CALLED AMERICAN HONDA THEY TOLD ME SINCE IT'S NOT UNDER WARRANTY ANYMORE THAT I WOULD HAVE TO PAY TO HAVE IT CHARGED. SO I ASKED THEM WHAT DOES IT ONLY LAST 6 MONTHS BEFORE IT NEEDS TO BE CHARGED THEY TOLD ME THEY DIDN'T HAVE A TIME LIMIT ON HOW LONG IT WOULD STAY CHARGED. I HAVE SEEN WHERE MANY OTHER PEOPLE ON LINE ARE HAVING THE SAME ISSUES WITH THIS CAR.
NOTICEABLE CLUNKING NOISE DURING BRAKING OVER BUMP(S)
BOTHERING NOISE FROM THE RIGHT REAR SIDE OF MY HRV I SUSPECTED THAT IT A STRUT PROBLEM. UNDER WARRANTY ONLY 11,000 MILES.
TAIL LIGHTS FILLING WITH WATER, NO BULBS HAVE EVER BEEN REPLACED. BAD SEAL?
MY AIR BAG LIGHT IS ON. HONDA TOLD ME THE WIRING TO MY AIR BAG SENSOR IS NOT WORKING. PROBLEM WAS DISCOVERED AFTER I BROUGHT IN MY CAR FOR AN OIL CHANGE.
WHILE DRIVING MY HONDA HR-V 2016 VEHICLE AT 70 MPH ON US-175 IN KAUFMAN, TEXAS, THE VEHICLE SUDDENLY SPAN OUT OF CONTROL AND TURNED COUNTERCLOCKWISE 360 DEGREES FOR TWO FULL ROTATIONS UNTIL BEING STOPPED BY SLAMMING INTO THE GUARDRAIL. THE VEHICLE WAS EQUIPPED BY HONDA WITH MICHELIN PRIMACY MXV4 (DOT B33F 01VX 2116) P215/55 R17 94V TIRES. THE RIGHT REAR TIRE HAD EXPLODED DESPITE HAVING BEEN MEASURED TO BE AT NORMAL PRESSURE JUST ONE DAY EARLIER. THE LEFT FRONT RIM AND THE RIGHT REAR TIRE WERE BADLY DAMAGED.
WHILE DRIVING ON A COSTA MESA STREET AT 30 MILES PER HOUR, THE CAR BRAKES CAME ON HARD WITHOUT ME TOUCHING THE BRAKE PEDALS. ALSO A VOICE FROM THE SPEAKER SYSTEM CAME ON AND SAID: BRAKES ARE SET. THE PROBLEM LASTED FOR ABOUT 3 TO 4 SECONDS AND THEN THE BRAKES WERE RELEASED BY THEMSELVES. I WAS VERY LUCKY THAT I WAS DRIVING ON THE STREET WITH VERY LITTLE TRAFFIC AT THAT TIME. IF I HAD BEEN DRIVING ON THE FREEWAY AT FREEWAY SPEED, THE CONSEQUENCES COULD HAVE BEEN DISASTROUS, I COULD HAVE BEEN SERIOUSLY INJURED AND I COULD HAVE INJURED OTHERS. I PROCEEDED TO TAKE THE CAR IMMEDIATELY TO HONDA COSTA MESA TO HAVE THEM FIND THE DEFECT AND CORRECT IT. AFTER HONDA COSTA MESA REPAIR FACILITIES KEPT MY CAR FOR THREE DAYS, THEY CALLED ME TO INDICATE THAT THEY HAVE FOUND NOTHING WRONG WITH MY HYDRAULIC BRAKES AND THEY DID NOT THINK THE BRAKES COULD DO A HARD BRAKE ALL BY THEMSELVES.. I ASKED THE PERSON WHO CALLED ME IF THEY HAD CHECKED THE ELECTRIC PARKING BRAKE FOR POSSIBLE MALFUNCTION. THE PERSON ON THE LINE SOUNDED SURPRISED AT MY QUESTION AND SAID, NO WE DID NOT CHECK THAT, BUT WE CANNOT FIND ANYTHING WRONG WITH YOUR CAR, YOU CAN COME AND PICK IT UP. IT APPEARS THAT HONDA HAS ELIMINATED 100% THE POSSIBILITY OF THE ELECTRIC PARKING BRAKE MALFUNCTIONS AND GENERATES THE VOICE SYSTEM TO COME ON THE SPEAKERS WITH A STATEMENT: THE BRAKE IS SET.
TO CANCEL A TIRE INFLATION WARNING AT APPROX. 17,000 MILES,I POPPED THE HOOD OF THE VEHICLE TO ACCESS THE NEGATIVE BATTERY CABLE WITH THE INTENTION OF DISCONNECTING +RECONNECTING TO CLEAR WARNING.INSTEAD I FOUND BOTH NEG.+POS. CABLES UNSECURED TO BOTH BATTERY POSTS.I CONTACTED AMERICAN HONDA TO REPORT THIS DEFECT,REQUEST A BATTERY REPLACEMENT,ELECTRICAL SYSTEM TEST+ERROR CODE RETRIEVAL.THIS EXTREMELY DANGEROUS SITUATION MAY HAVE PERMANENTLY DAMAGED THE VEHICLE+DESPITE MY NUMEROUS CALLS TO HONDA,I'VE YET TO RECEIVE A RESPONSE.THIS IS A BUILD, SALES+SERVICE PROBLEM THAT SHOULD NOT EXIST ON ANY NEW VEHICLE SOLD.SYMPTOMS PRIOR TO DISCOVERY=DIMMING HEADLAMPS@IDLE,POOR TRANSMISSION+ENGINE RESPONSE,REDUCED MILEAGE+INTERMITTENT BURNING SMELL.I WAS FORTUNATE MY VEHICLE NEVER DIED IN TRAFFIC OR CAUGHT FIRE.MY CASE NUMBER WITH HONDA=05755540.AGAIN, MY CONCERN IS THAT THE FACTORY IN MEXICO,THE SELLING DEALER IN TEMECULA AND THE FIRST SERVICING DEAER IN ANAHEIM(@10,000 SERVICE)NEVER VERIFIED THAT THE BATTERY CABLES WERE PROPERLY SECURED FOR SAFE OPERATION.MY MECHANICAL SERVICE EXPERIENCE+DUMB LUCK SHOULD NOT BE A SUBSTITUTE FOR HONDA'S FAILURE ON MULTIPLE LEVELS.SHORT OF "I'M VERY SORRY" FROM THE PERSON TAKING MY INITIAL COMPLAINT,HONDA HAS DONE NOTHING TO CORRECT THE DESCRIBED PROBLEM.
I WAS DRIVING ABOUT 65MPH ON THE FREEWAY AT ABOUT 4:00PM ON MONDAY, FEBRUARY 27, 2017 WHEN THE MOONROOF SUDDENLY EXPLODED. THE GLASS BLEW OUTWARD AND A LARGE CHUNK FLEW BACK INTO TRAFFIC BEHIND. NO OBJECT STRUCK THE GLASS.