2017 Honda HR-V Complaint Log

WHILE DRIVING AT NIGHT DURING MY VERY FIRST HEAVY RAIN STORM AFTER PURCHASING THE HONDA HRV. I HAD ZERO VISIBILITY, EVEN AFTER INCREASING THE WIPER BLADE SPEED TO IT'S MAXIMUM SPEED I STILL HAD ZERO VISIBILITY. I FELT EXTREMELY UNSAFE IN MY NEW VEHICLE AND HAD TO PULL OFF THE ROAD. I TOOK MY CAR TO THE DEALERSHIP AND WAS TOLD MY WIPER BLADES MIGHT BE DRY ROTTED FROM SITTING ON THE CAR LOT. I DIDN'T BELIEVE THIS TO BE THE ISSUE BUT PURCHASED NEW BLADE INSERTS IN ORDER TO RULE IT OUT. THE VERY NEXT HEAVY RAIN, THE RESULT WERE THE SAME. THERE IS NOT EVEN A SECOND OF VISIBILITY IN HEAVY RAIN REGARDLESS OF HOW FAST THE WIPER BLADES ARE MOVING ESPECIALLY AT NIGHT. IT SEEMS AS THOUGH THE WINDSHIELD IS DESIGNED POORLY.

I WAS REAR-ENDED AS I WAS STATIONARY WAITING TO MAKE A LEFT HAND TURN ON A HIGHWAY NONE OF MY AIRBAGS DEPLOYED MY CAR IS A TOTAL LOSS. FAULT THE 17 YEAR WAS TAILGATING A TRACTOR AND SLAMMED INTO MY CAR.POLICE CAME I WAS TRANSPORTED TO A LOCAL HOSPITAL

BOUGHT VEHICLE BRAND NEW IN MAY 2017. AROUND 1000 MILES IT STARTED PULLING TO THE LEFT NO MATTER WHAT ROAD I WAS ON. TOOK TO HONDA DEALER TWICE AND THEY PERFORMED TWO ALIGNMENTS AND REALIGNED THE STEERING WHEEL - THEY SAID THE ALIGNMENT IS WITHIN HONDA'S REQUIREMENTS. VEHICLE STILL PULLS TO THE LEFT. IF I LET GO OF THE WHEEL AT ALL IT JERKS TO THE LEFT. TALKED TO SERVICE MANAGER AT DEALER AND AM BRINGING THE CAR BACK FOR A TEST DRIVE.

I WAS PULLING INTO A PARKING SPACE AND THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A SIGN, FLATTENING IT. IT MOVED WITH GREAT SPEED.

THE SEATS IN MY 2017 HONDA H-RV WERE SO UNCOMFORTABLE I HAD TO TRADE IT IN AFTER HAVING ONLY PUT 250 MILES ON THE CAR. NO MATTER WHICH WAY I ADJUSTED THE SEATS, IT WAS NO BETTER. WHEN I WENT TO THE DOCTOR SHE TOLD ME EVERYTHING BELOW MY WAIST WAS SPASMING. THE SEATS WERE VERY HARD, NARROW AND THE DRIVERS SEAT BELT WAS PRESSED RIGHT UP AGAINST YOUR HIP AND YOU COULDN'T MOVE IT. I LOST $2000 DOLLARS WHEN I TRADED THAT CAR IN AND I KNOW FROM ALL THE ARTICLES I'VE READ THAT HONDA HAS BEEN AWARE OF THIS PROBLEM FOR SOME TIME. BUT THEY KEEP RIPPING OFF THE CUSTOMERS. THE TEST DRIVE IS NOT LONG ENOUGH TO DETECT THE PROBLEM AND I BELIEVE ANYONE WHO HAS TO TRADE IN THEIR CAR FOR THIS PROBLEM SHOULD BE COMPENSATED. I NOTIFIED THE DEALER WHEN I HAD ONLY 25 MILES ON THE CAR AND THEY WOULD NOT TAKE IT BACK.

THIS IS AN AMENDED COMPLAINT NO. 10995808. I MAY HAVE GOTTEN A DIGIT WRONG IN MY EARLIER SUBMISSION. FROM MY WV REGISTRATION, MY VIN IS [XXX]. I HAD TWO NEAR-COLLISIONS IN HEAVY TRAFFIC BECAUSE THE BRAKE PEDAL IS TOO CLOSE TO THE GAS-FEED PEDAL. I COMPLAINED TO THE DEALER SUGGESTING THE PEDALS NEED MORE SEPARATION. THAT FAILING, I SUGGESTED THE DEALER TAKE THE VEHICLE BACK. HE REFUSED BOTH REMEDIES. I LEFT THE CAR THERE AND WALKED HOME. I REFUSE TO DRIVE A DANGEROUS CAR. I HAVE NO PHOTOS TO OFFER. THE DEALER HAS POSSESSION OF IT. I SUPPOSE THE BRAKE/ACCELERATOR ALIGNMENT IS PER DESIGN. I ADMIT I WEAR A SIZE 15 SHOE BUT THE SPACE FOR FEET OF MODERATE SIZE IS QUITE SMALL. I WAS WILLING TO LIVE WITH THE RESTRICTED SPACE - I DRIVE AN OLDER CR-V AND AM VERY HAPPY WITH IT. I ALMOST CRASHED IN HEAVY TRAFFIC BECAUSE THE BRAKE PEDAL OVERLAPS THE GAS PEDAL SPACE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT THIS VEHICLE 05/27/2017. A TEST DRIVE DIDN'T REVEAL A BRAKE/ACCELERATOR CROSS-OVER PROBLEM (A TEST DRIVE AROUND THE BLOCK ISN'T MEANT TO FAILURE-TEST IT). THE NEXT WEEK MY WIFE AND I TRAVELED FROM OUR HOME IN WV TO VISIT A DAUGHTER IN MI. DRIVING ON I-70 THROUGH COLUMBUS I GOT CAUGHT IN HEAVY TRAFFIC; THE DRIVER AHEAD OF US DECELERATED QUICKLY AND I HAD TO JUMP ON MY BRAKE TO AVOID A COLLISION. U WITTINGLY, MY RIGHT FOOT ALSO DEPRESSED THE ACCELERATOR. BEFORE IMPACT THE ENGINE PAUSED - YIELDING TO THE BRAKE ( LEARNED LATE THAT IS A SAFETY OVER-RIDE FUNCTION) WE WERE SCARED! I PULLED OUT OF THE TRAFFIC AS SOON AS POSSIBLE TO TRY TO UNDERSTAND WHAT HAD HAPPENED. WITH THE ENGINE STOPPED I REPEATED THE SCARY OPERATION AND DISCOVERED THAT THE FULLY DEPRESSED BRAKE PAD WAS LEVEL WITH THE GAS PEDAL. I CORRECTED THE POTENTIAL REPEAT NEAR DISASTER BY BRAKING WITH MY LEFT FOOT. ON THE WAY HOME (AGAIN IN HEAVY TRAFFIC ON I-70 I HAD ANOTHER CLOSE CALL, WITH RIGHT FOOT HOVERING OVER THE GAS PEDAL I MASHED ON THE BRAKE WITH MY LEFT FOOT. MY RIGHT FOOT WAS UNDER THE BRAKE PEDAL.MY LEFT FOOT NOW FORCED MY RIGHT FOOT TO DEPRESS THE GAS PEDAL. THE BRAKE OVER-RIDE FUNCTION SAVED US AGAIN . . . BARELY! AT HOME I COMPARED THE HR-V WITH MY 2000 MODEL CR-V. THE CR-V HAS MORE TOTAL FOOT SPACE AND THE PEDALS ARE SEPARATED SUCH AS TO PERMIT BRAKING WITH MY RIGHT FOOT. AND WHEN FULLY DEPRESSED THE BRAKE PEDAL IS MORE THAN A HALF INCH ABOVE THE GAS PEDAL. BELIEVING THERE IS A DESIGN FLAW IN THE HR-V ON SATURDAY, JUNE 10 I RETURNED THE HR-V TO THE DEALER COMPLAINING THAT I AM AFRAID OF IT; HE COULD MODIFY THE BRAKE OR, THAT FAILING, THEY SHOULD TAKE THE DANGEROUS VEHICLE BACK TODAY, MONDAY, JUNE 19 THE DEALER POSSESSES THE HR-V THAT I FEAR AND REFUSE TO DRIVE.

FOUND WATER LEAKING INSIDE DRIVER SIDE ON THE FLOOR. TOOK THE VEHICLE TO VICTORY HONDA OF PLYMOUTH DEALERSHIP. THEY FOUND 0TFRT 841199 LOWER APILLAR INNER BODY PLUG MISSING. REPLACED PLUG. SEEMS TO BE COMMON ISSUE WITH HONDA VEHICLES. SOMEBODY NEEDS TO INVESTIGATE DUE TO BEING SO CLOSE TO THE FUSE BOX. CAN BE SAFETY CONCERN.

HONDA HR-V HAS THE MOST UNCOMFORTABLE SEATS. A COUPLE OF DAYS AFTER PURCHASING THIS BRAND NEW CAR, I STARTED EXPERIENCING PAIN IN MY LOWER BACK AND TAILBONE AREA. NO MATTER HOW I ADJUSTED THE SEAT, THE PAIN WAS STILL THERE. I CONTACTED THE DEALER ABOUT IT, THEY SUGGESTED TRYING OUT SOME CUSHIONS. I TRIED SEVERAL DIFFERENT CUSHIONS AND LUMBAR SUPPORTS, BUT NOTHING HELPS. MY TAILBONE ALWAYS HURTS WHILE DRIVING THIS CAR. IT DOESN'T HAPPEN IN ANY OTHER VEHICLE. WHEN I CALLED THE DEALER BACK ASKING IF THEY COULD SWAP OUT THE DRIVERS SEAT WITH ANOTHER SEAT, THEY SAID THEY DON'T DO ANYTHING LIKE THAT. I FEEL THE DEALERSHIP HAS BEEN VERY UNHELPFUL AND NOW I'M STUCK PAYING FOR THE CAR THAT IS LITERALLY A PAIN IN THE REAR TO DRIVE.

JUST BOUGHT MY 2017 HR-V AND ALREADY HAD IT TOWED AFTER PARKING IT AT MY WORKS PARKING GARAGE FOR JUST 4 HRS. THE CHECK ENGINE, AND PARKING LIGHTS CAME ON AND THE VEHICLE STARTED MOVING RAPIDLY BACK AND FORTH UP AND DOWN AND JUST STOPPED RIGHT IN THE DRIVE WAY ALMOST ACROSS BLOCKING TRAFFIC. MY INS COMPANY..THANK GOD PAID OVER $800.00 THIS TIME BECAUSE I WAS TOLD SOME KIND OF ANIMAL..RODENT MAYBE CHEWED ON SOME OF MY WIRES. ON TOP OF IT, I SIGHTED UP FOR CAR RENTAL UNDER THE EXTENDED PRO TECH SERVICES, SO I REMOVED THE COVERAGE FROM MY INSURANCE. SO I ENDED UP SHARING MY DAUGHTER'S CAR FOR THREE DAYS. VERY INCONVENIENT. !!! VERY DISSATISFIED..AND DISAPPOINTED. PS. I ALSO ASKED, IF THERE IS SOMETHING THEY CAN PUT ON THERE TO AVOID THIS FROM HAPPENING. I WAS TOLD "NO". JUST READ.. THERE IS A TAPE MADE BY HONDA THAT THEY TO AVOID THAT. GUESS, BETTER FOR THEM... IF THE RODENTS KEEP THEIR BUSINESS COMING IN!!!! IF NEEDED MY INC COMPANY CAN PROVIDE ANY PICTURE. A INSPECTOR ASSESSED THE DAMAGES. THANK YOU FOR TAKING THE TIME.

TL* THE CONTACT OWNED A 2017 HONDA HR-V. WHILE REVERSING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY ONTO A PEDESTRIAN WALKWAY WITHOUT WARNING AND COLLIDED WITH THREE VEHICLES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS LATER TOWED TO A DEALER TO HAVE THE DATA BOX INFORMATION REMOVED, BUT THE DEALER REFUSED SINCE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER LATER AUTHORIZED THE DEALER TO COMPLY WITH THE DATA REMOVAL. THE FAILURE MILEAGE WAS 2,342.

TL* THE CONTACT OWNS A 2017 HONDA HR-V. EVER SINCE THE VEHICLE WAS PURCHASED, THERE HAD BEEN AN ALIGNMENT ISSUE. THE CONTACT STATED THAT IT WAS DIFFICULT TO KEEP THE VEHICLE DRIVING IN THE SAME LANE. THE CONTACT ALSO STATED THAT IF THE STEERING WHEEL WAS NOT SECURELY HELD, THE VEHICLE WOULD PULL TO THE LEFT OR THE RIGHT. THE VEHICLE WAS TAKEN TO VICTORY HONDA (LOCATED AT 1605 N. MONROE STREET, MONROE, MI 48162, TEL: (888)714-7803) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS ALSO TAKEN TO TWO INDEPENDENT MECHANICS WHO PERFORMED ALIGNMENTS, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT BASED ON THE DIAGNOSTIC TESTING FROM VICTORY HONDA, THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,106. ..UPDATED 07/31/17 *BF *JS *TR

UPON EXITING VEHICLE, DRIVER'S DOOR DOES NOT CONSISTENTLY LATCH COMPLETELY.

I own a 2017 Honda HR-V with White Orchid Pearl paint (NH-788P) that has experienced significant paint peeling and flaking on the roof, hood, and upper panels despite normal care. This appears to be a known manufacturing defect affecting many vehicles with this paint code. **Honda Motor Company acknowledged the issue in Service Bulletin A19-064 and extended the warranty for paint failure, but Honda refused assistance because my vehicle is slightly outside the warranty period. The defect significantly impacts the vehicle’s appearance, value, and could eventually lead to corrosion. Additionally, my vehicle has had a long-term water leak from the rear hatch/roof area, with water entering the tail lights and interior. The leak has worsened and is now soaking the seats, seatbelts, and headliner inside the vehicle. The dealership says they must remove the headliner and wants to charge 1,500 just for diagnosis, which I cannot afford. I believe this is also a manufacturing defect, as similar roof and water leak problems have been reported by other Honda owners. I am requesting that this issue be investigated and that the manufacturer be held responsible for these defects.