2023 Honda HR-V Complaint Log

My car was parking on normal rainy day and my back glass explode

The warning signs popped up with those 2 safety features and said “see your dealer”, I took to the dealer and there was “nothing wrong”. On the dashboard warnings started to flash “Brake” with nothing in it view and has ATTEMPTED to even brake by itself with nothing in front of it or anything that could affect it. I then still had the 2 warning safety features pop up also so I took to the dealer for a second time and they said there was a problem with the battery and replaced it under warranty. The car was brand new and I had it for 6 months. After battery replacement that same week the car shut off TWICE by itself. The 6 months of owning the vehicle it has NEVER done that mind you I’ve waited about 30 minutes a day for my daughter in the school pickup line and it has never once turned off. I took to the dealer and they said “nothing” was wrong with it. They said the vehicle kept coming out as cleared.

Vehicle was off and parked in a parking lot from 7:30AM-3:30PM on a partly sunny, calm, 50 degree day with the rear window facing southeast and parked a safe distance from the front bumper of the vehicle behind it. Upon return to the vehicle, the rear window had shattered into smithereens with a softball sized hole in the top left quadrant. After opening and closing the front passenger door, the entire rear window collapsed. There was no evidence of a strike from a person or a thing among the ruble.

Purchased HRV new and at approximately 3900 miles all warning system lights starting flashing while I was driving. Took car home and checked oil and there was NONE at all. Put oil in and took to dealership who found the Honda manufacturer had not installed the oil filter properly and the car had sprayed oil across the undercarriage of the car while I was on the interstate. If the car had locked up while driving 70 mph due to no oil, my father, brother, and I would have been killed and may have injured/killed someone else. Since getting oil filter installed correctly and oil in the car, the Collision and lane departure warnings continue to display periodically at the initial starting of the car saying the those systems have issues and to see the dealership. I have taken car to the dealership 3 times and once they connected it to a diagnostic machine which said "I had a code" and those codes were supposedly corrected, but the same warnings remain. It is not reproduceable and I have not been able to capture a pic of the occurrance. I believe running out of oil has damaged the warning systems and needs to be replaced or Honda should provide me a new car for my current car (10,700 miles).

I was unloading my groceries and over my head. My windshield from the back of the hatchback closure exploded over my head, and then I had to pay a 500 deductible because Honda said that there was no recall for an overheating back windshield so I had to pay out-of-pocket for it, and they literally had a hole and it exploded over my head and they said they couldn’t do a recall.

UNKNOWN My rear windshield popped/shattered as I was driving on a rural highway at roughly 60 mph. I did not go under an over pass and there were no other cars nearby. The window simply exploded seemingly spontaneously. I believe I had the rear window defroster going at the time or shortly before as it was a cold day. It has not been inspected by Honda. There were no warning lamps or messages and there were no apparent issues with the rear window before it broke.

My back window shattered while parked without any impact.

Back window shattered with no impact. Was told it is a flaw in the rear defrost.

My back window broke while i was parked outside my house sitting inside the vehicle with the A/C off. This made no sense whatsoever, yet my insurance didn’t cover back glasses so i had to pay fully out of pocket for the glass from Honda & then had to find myself someone to install it because not even the Honda i purchased it from installed back glasses, only front ones, they said. I really hope they do look into this because it’s really a shame all the struggle i had to go through for no reason, specially after the love i had for this vehicle.

Rear back windshield shattered out of nowhere in pieces, no impact at all 5 months after purchase. I went to the dealership Honda Ontario because I had warranty but they would not help or even report the situation.

I was driving in the highway when the rear windshield pop out of nowhere completly shattered, there were no cars near by. Cant recall if the defroster was on but the weather was around 70 degrees.

The screen on the car would randomly turn on and off when the vehicle is on and it will do this the whole time . On Dec 2022 Another issue I had was the door wouldn’t unlock on the driver side. I had to get someone to open my door. The door was unlocked but physically wouldn’t open.

i have a 2023 HRV AWD. We test drove it and bought it with the lane assist on. We had never had a vehicle with lane assist and thought it was something we needed to get accustomed to using. It grew irritating so I turned it off. We soon realized it was something else. The steering would stick and jerk. This vehicle is unsafe to drive and cannot be driven in rain or snow. We reported it in January and were told Honda is aware of the issue and working to fix it. In March I took it in for service and asked what was taking so long. They wanted to wait until I brought it back in, to file a report. So on May 3, they told me they're waiting for the Honda district manager to contact them, and they're still waiting. Twice they have test driven it and agreed there is a problem. In January they even test drove a new HRV, after turning off the lane assist, on the lot with the same problem.

Rack and Pinion failing. Jerky and hard steering. I took it in to Honda and they told me it was the rack and pinion and the part wouldn’t be in until May 2023. They continued to have me drive it and told me it was safe to drive.

At highway speeds the car drifts and the steering sticks severely when you correct the drift. The problem happens both to the right and left. I bought my HR-V in June of 2022 and it was fine until December 2022 (about 1800 miles). It was really bad for about 3 months then got a little better. I’ve noticed it getting worse again as winter approaches. I turned off the lane departure feature to see if that helped but the problem persists. The Honda dealer has no idea what is causing the problem.

Rear windshield shattered while using rear defroster

Driver seat is provided with a manual height adjustment using a lever. The issue is that, once adjusted the height, is not maintained and starts to "sink" until bottomed. With time and years, keeps to be getting worse. No remedy has been provided by the dealer, other than stating that is a "normal issue on Honda's with that manual height adjuster.

Every time I am driving dusk or night, I am being flashed by oncoming drivers as if I have my high beams on. Every time this happens I am using low beams. I am not usually prepared for their brights and it is difficult on my eyes. I have only had the car since November, but it has happened ever time I drive at night. I am sure it is annoying for the oncoming traffic as well, if they think I have my brights on.

I was parked outside of a restaurant and the back door windshield exploded. Luckily I was parked in front of a security camera. The police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. The police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. This resulted in me having to drive home on the highways as my windshield continued to fall apart (I was unable to collect all of the pieces before driving home). It was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. If this happened while I was driving or when someone was near the car, this could have caused serious injury. There are many claims of brand new 2023 Honda HRVs having this issue. I have located multiple complaints online. I called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. I had the car repaired at another mechanic and all was well. A week ago, without warning, the trunk completely stopped opening and I am now unable to use the lift gate to open the truck. I did obtain a police report and I have a photo that I can upload but this website will not let me.

Steering wheel gets loose and loud clonking noise from rear of vehicle, back window shattered while car was parked with no one around. Brakes have been grinding since day of purchase.

When driven especially in cold weather the steering feels like it sticks or jerks when making minimum movements. Which feels like it does not track or have to turn the steering wheel in the opposite direction. Happens when driving and standstill. This may be related to the current Honda steering recall.

Back windshield shattered for no reason.

Rear window spontaneously shattered. Car was parked in school parking lot and cameras were reviewed - no one went near the car. There was also a 20+ degree temperature change that day.

The contact owns a 2023 Honda HR-V. The contact stated that while her husband was driving at approximate 65 MPH, the steering wheel was jerking and was sticking. The contact stated that her husband had to forcibly hold the steering wheel. No warning lights were illuminated. The contact stated that when the failure first occurred, the vehicle was not taken to a dealer or independent mechanic for a diagnostic test or repair. The contact thought that the failure was related to the Lane Keep Assist feature; however, the failure persisted, and the vehicle was taken to a dealer where the cause of the failure was not diagnosed due to the diagnostic test cost; however, the contact had the technician check all the safety features to be sure the features were operating correctly. The vehicle was then taken to Bud Clary Honda of Moses Lake (1200 S Pioneer Way suite a, Moses Lake, WA 98837) where the failure was diagnosed as an EPS gear box malfunction. The contact was informed that the EPS gear box needed to be replaced. The contact stated that the vehicle was not repaired because the part was on backorder. The manufacturer was notified of the failure, and a case was opened. The approximate failure mileage was 5,000.

Problem with low-beam headlights. When I'm driving, oncoming cars flash their high beams because they think I'm going with high beams. When something like this happens, and I'm blinded, I can't see well for some time. This endangers my life as well as that of other drivers. Honda says everything is OK with my car