NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2026 Honda HR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
About 3 hours into a 4 hour drive (while the car was only months old, with just 1800 miles), the sound switched from playing the radio at a normal volume to suddenly extraordinarily loud crackle, static, popping noises. The noise continued at this indescribably high volume for about one minute while I tried anything to help -- I tried adjusting the volume knob, unplugging my phone (which was plugged in just for directions), switching inputs, switching from FM to AM, pushing the volume knob in to turn the whole thing off, etc. Nothing stopped the noise. After about 90 seconds, it stopped, but I still do not know why. After that, I could not get any sound to play. My ears rang the entire rest of the drive (another 1 hour). The noise was so loud and so sudden that it made me very upset and scared at what could have happened that luckily didn't - I could have easily been so startled to swerve into another lane, and if my 4 year old had been in the back, I am really scared to think of how traumatized he would be, how damaged his ears would be, and what else would have happened. My ears are still ringing today, a full day later.
There is an issue with the Honda software for the head unit in 2026 Honda HRV that is rendering the apple CarPlay almost useless as is not working properly and it causes a safety hazards. A 2026 new vehicle that allows for hands free use of CarPlay functions such as reading text out loud and responding to texts allows for safe driving, this is not functional ad there are hundreds of people in forums all talking about this. Almost everyone who brings this to the dealer says the dealer claims they know nothing about this, same happened to me, but it certainly seems this is an across the board issue in 2026 HRVs from the research I have done. It sounds like Honda changed the software for the 2026 HRVs and this is happening to people with 2026 HRVs.
The driver-side quarter glass shattered for no apparent reason while the vehicle was parked.
Car has IPhone Glitch with Honda software. Brand new car does not have the ability to have messsges retrieved. There is an issue with the Honda software for the head unit in 2026 Honda HRV that is rendering the apple CarPlay almost useless as is not working properly and it causes a safety hazard. A 2026 new vehicle that allows for hands free use of CarPlay functions such as reading text out loud and responding to texts allows for safe driving, this is not functional and there are hundreds of people in forums all talking about this. Almost everyone who brings this to the dealer says the dealer claims they know nothing about this, same happened to me, but it certainly seems this is an across the board issue in 2026 HRVs from the research I have done. It sounds like Honda changed the software for the 2026 HRVs and this is happening to people with 2026 HRVs.
The contact owns a 2026 Honda HR-V. The contact stated that while driving at various speeds, the infotainment system failed to function as intended. The contact stated that the connectivity for the hands-free system failed to display the text message. The Siri system sound was inconsistent. The vehicle was taken to the dealer; however, no cause for the failure was found. Upon further investigation, the dealer concluded that the infotainment system failed to operate properly as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a claim. The failure mileage was approximately 200.
The hands-free Apple CarPlay system is not working properly in 2026 Honda HR-V cars. Numerous posts from fellow owners on forums with the same issue. Using the phone with hands will certainly increase incident risk.