2010 Honda Insight Complaint Log

WHEN I STOP OR TAKE OFF MY CAR EXCELERATES ON ITS OWN. OR IT JERKS. I AM AFRAID IT WILL HIT SOMEONE OR MAKE ME GO OUT INTO THE TRAFFIC. ALSO MY AIRBAG LIGHT COMES ON WHEN I PUT A LARGE OBJECT IN THE SEAT NOT A PERSON.

THE CAR WON'T STOP COMPLETELY AND KEEPS GOING FOR ANOTHER 2 TO 3 SECONDS IF IT HITS A BUMP DURING BRAKING. MY CAR IS SERVICED AT THE HONDA DEALER EVERY 5000 MILES SINCE I GOT IT BACK ON JULY 2009, THEREFORE, IT COULDN'T BE LACK OF MAINTENANCE. *JS

THERE IS OBVIOUSLY AN ISSUE WITH THE PAINT USED BY HONDA. OUR OTHER CAR - A TOYOTA - WHICH IS 3 YEARS OLDER AND SAME COLOR KEPT IN SAME CONDITIONS IS LOOKING JUST FINE - HOWEVER THE PAINT ON OUR HONDA'S ROOF AND HOOD HAS DISINTEGRATED. IT LOOKS AWFUL. WHEN PICKING UP MY CAR AFTER A TIRE ROTATION AT COSTCO - A GENTLEMAN RECOMMENDED I CONTACT HONDA. I DID. THEY BASICALLY SAID - OH WELL, TOO BAD. WE'LL MAKE A NOTE OF IT IN CASE SOMETHING COMES UP.

SEVERE NECK AND UPPER BACK PAIN CAUSED BY THE HEADREST ANGLE OF A 2010 HONDA INSIGHT WHICH I AM TOLD IS MANDATED BY YOUR STANDARDS. I AM A 5' 6" FEMALE. THE HEAD RESTS FORCES MY HEAD FORWARD TO THE POINT WHERE MY CHIN IS ALMOST RESTING ON MY CHEST. AND I'M FORCED TO LOOK OVER THE TOP OF MY EYE GLASSES WHICH I AM REQUIRED TO WEAR TO DRIVE. I HAVE TRIED THE HEADRESTS IN ALL POSITIONS. THE DEALER SUGGESTED PUTTING THE SEAT BACK DOWN LOWER BUT I AM UNDER MD ORDERS TO DRIVE WITH MY SEAT UPRIGHT DUE TO A PRIOR BACK AND SHOULDER INJURIES. YOU STANDARDS NEED TO BE CHANGED TO ALLOW HEAD RESTS TO BE ADJUSTED FARTHER BACK TO ACCOMMODATE PEOPLE OF DIFFERENT HEIGHTS, WEIGHTS AND PHYSICAL ISSUES. I THINK FORCING PEOPLE TO DRIVE WITH DISTRACTION OF CONSTANT PAIN WILL CAUSE MORE ACCIDENTS AND INJURIES THAN LESS THAN OPTIMUM HEADREST DESIGN. *TR

TL*THE CONTACT OWNS A 2010 HONDA INSIGHT HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH THERE WAS A VERY HIGH VOLUME ELECTRIC STATIC NOISE. THE CONTACT STATED THAT IT WAS PAINFUL TO HIS EARS AND GAVE HIM AN INSTANT HEADACHE AND SUDDENLY HE BEGAN FEELING VERY TIRED WHILE DRIVING . THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NOTHING MECHANICALLY WRONG WITH THE VEHICLE SO THEY COULD NOT ASSIST HIM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

2010 HONDA INSIGHT - TIRE PRESSURE MONITORING SYSTEM WILL INDICATE A LOW TIRE WHEN TIRE PRESSURE IS WITHIN NORMAL LIMITS. SERVICE MANAGER AT LOCAL DEALERSHIP STATES THAT SENSORS ARE NOT ACCURATE. THEY ARE SUPPOSED TO ALERT WITH A PRESSURE THAT IS GREATER THAN 25% OF THE RECOMMENDED (33PSI) BUT WILL FREQUENTLY ALERT AT MUCH LESS DIFFERENCE. *TR

TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN HE BEGAN TO HEAR AN UNUSUAL SLAPPING NOISE FROM THE ROOF AND COULD SEE SOMETHING SLAPPING AGAINST THE REAR WINDOW. THE VEHICLE WAS PULLED OVER AND THE CONTACT FOUND THAT HALF OF THE WEATHER STRIPPING FROM THE ROOF HAD FRACTURED FROM THE VEHICLE. HE REMOVED THE ENTIRE WEATHER STRIPPING AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 24,020.

2010 HONDA INSIGHT. CONSUMER STATES THE DRIVER SIDE SEAT BELT MALFUNCTIONED AND BROKE DURING AN ACCIDENT *TGW THE SEAT BELT CAME OFF THE SIDE PANEL OF THE VEHICLE AND THEN THE BUCKLE CAME OUT OF IT'S HOLSTER. THE CONSUMER STATED HER CHEST SLAMMED INTO THE STEERING WHEEL AT HIGH FORCE. THE CONSUMER HAD TO GO TO THE HOSPITAL VIA AMBULANCE. *JB UPDATED 10/18/10*JB

WHILE APPROACHING A RED LIGHT AT A LOW SPEED OF 35 MPH OR LESS, I BEGAN TO APPLY THE BRAKES WHICH DID NOT ENGAGE. I HIT THE DRIVER WHO WAS STOPPED IN FRONT OF ME. THE IMPACT CAUSED FRONT END DAMAGE AND THE AIR BAG TO DEPLOY AND REQUIRED A TRIP TO THE ER I AM SEEKING ASSISTANCE FROM MY DEALERSHIP AND/OR HONDA. *TR

I LEASED MY 2010 HONDA INSIGHT HYBRID AT MAROONE HONDA OF HOLLYWOOD FLORIDA IN THE BEGINNING OF JULY 2010. TWO WEEKS AFTER, I NOTICED A HAZY PATTERN ON MY WINDSHIELD IN THE EVENING (OR SHADE) WHEN IT RAINS. I BROUGHT IT TO THE DEALER AND EXPLAINED WHAT I WAS SEEING AND THAT IT WAS NOT ON THE OUTSIDE OR INSIDE OF THE GLASS. THEY POLISHED AND CLEANED THE WINDSHIELD. WITH THE NEXT RAIN IT WAS STILL THERE. I RESEARCHED AUTO WINDSHIELDS AND FOUND THAT THERE IS A FILM LAMINATE BETWEEN TWO LAYERS OF GLASS THAT MAKE UP THE WINDSHIELD AND CALLED MY SALESPERSON. I HAVE A PHOTO AND EXPLAINED THE MAKEUP OF THE GLASS. NOBODY AT HONDA SEEMED TO BE AWARE OF A WINDSHIELDS COMPOSITION. I INSISTED ON A NEW WINDSHIELD AND WENT TO HAVE SERVICE ON MY CAR THINKING THAT THEY WOULD REPLACE THE DEFECTIVE WINDSHIELD. I SHOWED THE PHOTO AND ACTUAL PROBLEM PARKED IN THE SHADE TO THE SERVICE ADVISOR, ROCKY WHITEHALL ,AND HE SHOWED THE PROBLEM TO SHIN, THE SERVICE MANAGER (SEPTEMBER 7 @ 7AM) THEY POLISHED AND CLEANED IT AGAIN AND I REFUSED TO LEAVE. ROCKY SHOWED ME ANOTHER INSIGHT WITH THE SAME PROBLEM INFERRING THAT THIS IS NORMAL. MY ESTIMATED CLEAR VISIBILITY IS 1/3 AT NIGHT WITH RAIN, HORRIFIC GLARE FROM ONCOMING HEADLIGHTS, STREETLIGHTS AND STOP LIGHTS. HONDA OF HOLLYWOOD HAS NOT CONTACTED ME YET. AUTONATION RESPONDED TO AN EMAIL. I AM STILL DRIVING UNDER A VERY DANGEROUS CLOUD WHEN IT RAINS. I KNOW THAT HONDA JUST WANTS ME TO DISAPPEAR THINKING THAT THE PROBLEM WILL DISAPPEAR. I AM CONTACTING THE PRESS TO GET THEM INVOLVED AND A LAWYER.. PLEASE HELP ME RESOLVE THIS MATTER. I GUESS HONDA THINKS THAT THE TOYOTA DISASTER WILL NOT APPLY TO THEM. IT'S A SHAME BECAUSE I AM ALL FOR HYBRIDS. I LOVE THE INSIGHT AND ITS GREAT GAS MILEAGE AND HOW IT DRIVES. THIS IS VERY DISHEARTENING. *TR

WHEN THE SPEED REACHES ABOUT 8 MPH WHILE COASTING TO A STOP, WITH NO DRIVER ACCELERATION OR BRAKING, THE CAR SUDDENLY ACCELERATES AS THOUGH IT WAS CHANGING GEARS. THE INSIGHT DOES NOT HAVE A GEARED TRANSMISSION ... IT IS A CVT. THE AUTO-STOP LIGHT IS NOT LIT WHEN THIS OCCURS. THIS HAPPENS VERY FREQUENTLY. THE DEALER WAS NOT ABLE TO REPRODUCE THE PROBLEM. I WAS NOT IN THE VEHICLE WHEN HE TOOK THE INSIGHT FOR A TEST DRIVE. BASED ON MY OBSERVATIONS OF OTHER DRIVERS, VERY FEW WOULD LET THE CAR COAST THAT SLOWLY. IT IS VERY ANNOYING AND DISCONCERTING.

DRIVING AT 30-40 MPH WHEN A CAR RAN A STOP SIGN. HIT THIS CAR WITH MY VEHICLE'S FRONT BUMPER. THE AIRBAGS FAILED TO DEPLOY ON MY CAR. *TR

WHEN I ORIGINALLY PURCHASED MY INSIGHT, I NOTICED THAT THE WEATHER STRIPPING WAS FOLDING UP. I HAD THE DEALERSHIP REPLACE IT, AND WITHIN 2 DAYS, THE WEATHER STRIPPING FLEW OFF AS I WAS DRIVING DOWN THE HIGHWAY. I WENT BACK TO THE DEALERSHIP, AND THEY REPLACED IT AGAIN. 3 MONTHS LATER, SAME THING HAPPENED. THE WEATHER STRIPPING, CAME OFF AS I WAS DRIVING CAUSING A TRAFFIC HAZARD. THIS TIME I WENT TO A DIFFERENT DEALERSHIP, AND THEIR SOLUTION WAS TO PUT DOUBLE SIDED TAPE ON THE WEATHER STRIPPING. ITS NOW BEEN 2 WEEKS, AND THE ENDS OF THE STRIPPING IS COMING UP AGAIN. *TR

WHEN I PURCHASED MY VEHICLE, I ADVISED THE DEALERSHIP THAT THE CAR SEEMED TO NOT WANT TO ASSIST AS I WAS GOING UP HILLS. I HAVE TAKEN IT TO THE DEALERSHIP, BEEN ABLE TO DUPLICATE THE ISSUES, BUT THE DEALERSHIP NOR HONDA SEES ANYTHING WRONG WITH THE CAR. THEY STATE THAT THEIR ENGINEERS SEE NOTHING WRONG WITH THE CAR NOT ASSISTING SOMEONE AS THEY ARE GOING UPHILL, AT A STEADY GRADE. I HAVE FILED COMPLAINTS WITH HONDA, BUT AGAIN GOT NO WHERE. THE CAR NOW IS RANDOMLY NOT ASSISTING AT TIMES, WHEN THE INDICATOR IN THE IMA SYSTEM STATES THAT THE BATTERY HAS HALF A CHARGE. *TR

APRIL 9, 2010 MY HUSBAND AND I WERE PULLING INTO THE GARAGE OF OUR HOME WHEN OUR 2010 HONDA INSIGHT GOING ABOUT 2 MILES PER HOUR WOULD NOT STOP WHEN MY HUSBAND PUT ON THE BRAKE. THE CAR CRASHED INTO THE INSIDE WALL OF OUR GARAGE CAUSING DAMAGE TO THE FRONT END OF THE CAR, GARAGE WALL, AND DESTROYED A SITTING BENCH THAT WAS IN FRONT OF THE GARAGE WALL. AS A PASSENGER IN THE CAR, I SAW MY HUSBAND WHO WAS DRIVING THE CAR PUT THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THE CAR WOULD NOT STOP! WE HAD NO CONTROL OF THE VEHICLE, AND ABSOLUTELY NO BRAKES. AFTER WE CRASHED INTO THE GARAGE WALL, HE PLACED THE CAR IN REVERSE AND ONCE AGAIN THE BRAKES WOULD NOT STOP THE CAR AND WE ENDED UP IN THE ROAD. THE ENTIRE TIME MY HUSBAND HAD THE BRAKE PEDAL TO THE FLOOR AND THE CAR WAS NOT STOPPING. THIS WAS THE FIRST TIME WE HAVE ENCOUNTERED A PROBLEM WITH THE BRAKES SINCE WE PURCHASED OUR VEHICLE. WE WERE EXTREMELY FORTUNATE THAT THERE WERE NO OTHER CARS IN THE ROAD AT THE TIME OR THAT WE WERE GOING 50 MPH DOWN A HIGHWAY. THERE ARE TWO WITNESSES OTHER THAN MY HUSBAND AND MYSELF TO THIS INCIDENT. THE CAR WAS CHECKED BY A HONDA DEALERSHIP FOUND-NO PROBLEMS WITH THE BRAKES. BLAMED IT ON WEATHER(45 DEGREES THAT DAY) OR A THICK FLOOR MAT COULD BE THE CAUSE. REFUSED TO SAY IT WAS THE BRAKES WHEN MY HUSBAND AND I KNOW IT WAS FOR A FACT IT WAS THE BRAKES OR A COMPUTER GLITCH. I WAS IN THE CAR AND WATCHED WHAT HAPPENED. IT WAS NOT THE FLOOR MAT OR THE WEATHER! *TR

CAR IS 2010 HONDA INSIGHT. CAR HAS SMALL ENGINE THAT NEEDS ASSISTANCE FROM ELECTRIC MOTOR. ELECTRIC MOTOR HELPS THE CAR DURING ACCELERATION AND CLIMBING. THE CAR SHOULD NOT CHARGE THE BATTERY ON CLIMBS. AS A RESULT OF THIS, EXTRA LOAD IS ADDED ON THE ENGINE DURING CLIMBS. WITH A 1300CC ENGINE GOING UP A GRADE, THIS COULD BE VERY DANGEROUS AS YOU DON'T HAVE ENOUGH POWER TO CLIMB AT A CERTAIN RATE OTHER CARS ARE CAPABLE OF. IF YOU VISIT INSIGHTCENTRAL.NET THERE ARE ALOT OF COMPLAINTS ABOUT THIS. HONDA NEEDS TO RE-PROGRAM THE CARS NOT TO FORCE CHARGE DURING CLIMBS. I UNDERSTAND THAT IF THE BATTERY WAS VERY LOW OR DRAINED THAT FORCE CHARGING ON CLIMBS ARE A NECESSARY EVIL. BUT MY BATTERY WAS 75% FULL!!! *TR

HI, I BOUGHT A BRAND NEW 2010 HONDA INSIGHT FROM CHICAGO LISLE HONDA DEALER. IT CAME WITH OLD NAVIGATION SOFTWARE, IT DIDN'T HAVE LATEST SOFTWARE. EVEN MY ADDRESS AND NEAR ROADS ARE MISSING IN NAVIGATION DISPLAY. I CALLED HONDA AND HONDA DEALER, THEY WERE ASKING ME TO PAY TO GET THE SOFTWARE. I DIDN'T CALL AFTER 6 MONTHS OR ONE YEAR. I CALLED THEM WITHIN A MONTH FROM THE DATE OF PURCHASE. SINCE I BOUGHT A BRAND NEW CAR (UP COMING YEAR MODEL), I AM EXPECTING IT SHOULD COME WITH LATEST AVAILABLE SOFTWARE. BUT HONDA REPRESENTATIVE WAS KEEP TELLING THAT IT COME WITH WHATEVER THE SOFTWARE WAS AVAILABLE WHEN IT WAS INSTALLED. IF IT IS HARDWARE THEN WHAT THEY ARE TELLING MIGHT BE CORRECT BUT IF IT IS SOFTWARE THEN THEY SHOULD PROVIDE TO THE CUSTOMER FOR FREE OF COST IF THE SOFTWARE IS AVAILABLE WITH IN 30 DAYS FROM THE DATE OF SELLING THE CAR. THANKS. *TR

HONDA INCYTE 2010 MOMENTARY LOSS OF BRAKING ABILITY. *TR