2023 Honda Odyssey Complaint Log

The steering wheel makes a noise when turning, you can also feel the steering wheel popping/clunking when going into turns with bumps. There was a recall for the Honda Odyssey back in March of 2024 for this issue but my vehicle was not part of it, however I believe the issue lies with the steering gear box/steering column. I have taken my vehicle into Honda 6 times (5 times attached and currently it is there) and have not been able to get anywhere, they lubricated the steering shaft which alleviated the noise but 6 months later it came back. This noise started back in January of 2023.

The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous models for the same feature. They need to extend the year to 2023 models as well for faulty wiring. They are trying to charge thousands to replace a system that they have admitted has these issues at no fault of the consumer.

The vehicle makes a whistling sound form the front of the vehicle, while on a road trip the windshield got foggy and the defroster was not able to clear the windshield due to what I believe is an air leak from the windshield, that’s also causing the whistling.

Twice while at a stop light, when the car was in Auto Idle Stop, it suddenly shut down completely. There was no power on the dashboard. I couldn't even turn on the hazard lights. The first time, this lasted several minutes, the second time, a few seconds. After this time, the electronics spontaneously came back up and I was able to restart the engine.

Mid November 2023, at 9 am, between Livermore and Pleasanton, California, USA, while driving my wife's 7000 miles Honda Odyssey Sport 2023 sunroof glass imploded. An extremely loud bang noise followed by a rain of micro crystals over my head, driver, passenger and back places. My right ear was numbed and when I could manage to stop, I got pinched by the micro crystals everywhere, while my sunroof pieces of glass kept falling over me. Immediately I filed a claim with NHTSA (which didn't received any email or case # after a long call explaining what happened); also visited the dealership who sent me home and had been giving me excuses during 3 months already. Supposedly the replacement part is not available and not covered by warranty. This is unacceptable for an international brand like Honda. I've owned Honda cars for years and my family too, never thought this could happen to me while driven our best Honda at home. A sunroof SHOULD be laminated NOT tempered-only, and Honda should address their sunroofs defects asap. This is such a risky situation and I know this had happened before to many persons driving Hondas and Acuras. Please DO SOMETHING ABOUT IT NOW before somebody dies!

The contact owns a 2023 Honda Odyssey. The contact stated while driving 30 MPH, the contact heard an abnormally loud sound. The contact became aware that the sunroof had shattered, leaving the inside of the vehicle covered in glass. No warning light was illuminated. The vehicle was taken to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

Forward Collision Warning in conjunction with Emergency Braking have major safety issues that need to be addressed. 1st occurance: Driving through a construction zone through cones for lane realignment, van suddenly applied brakes in heavy traffic despite no obstacles in vans path. Vehicle quickly recovered. 2nd occurance: Driving on a dark street, van heavily applied brakes despite no obstacles. The braking occurred rapidly and van nearly came to a stop. Attempted to press harder on gas to override system with zero results. Had I been on a busier street, it would have resulted in a vehicle crash. This is a major safety issues that needs to be addressed by Honda with a recall.

vehicle makes noise at low speed when turning at inclined or passing over speed bump. i went 4 different dealers regarding this problem but they can not figure out the problem. first, dealership said nothing wrong with vehicle. then i took van to different dealer and they replaced front driver side strut. after few days started hearing noise again. so i took van to different dealership and they retorque sub frame bolt and said problem is fixed. again, i heard the noise next day so i took it dealership again. after looking at vehicle, they concluded that bushing is making noise but they refused to replace it. i have looked at Honda odyssey forum and Redditt, it is known problem with Honda odyssey and they are unable to fix the problem.

My child was inside the minivan in the 2nd row and pressed the close door button on the sliding door while holding their other hand on the door jamb near the handle on the interior frame. The door slid closed and smashed their hand hard, automatically latching the door with their hand crushed inside the door. This is possible because their is a pinch sensor, but it is only on the outside edge of the door. So anything in between the door and the frame on the interior edge can be crushed hard without any sensor to detect and prevent it. I tested this with a flip flop and confirmed that it could be placed inside almost the entire width of the door and the door would still close with unrelenting full force. This does not seem to be a manufacturing defect, but instead seems to be a significant safety design defect and puts children or adults inside the vehicle at risk for injury including broken fingers.

While accelerating, well after a car far infront of me turned, the forward collision warning went off and automatically applied full breaks while I was accelerating slamming my legs into the dash. My kid has marks from his car seat. This is 3rd and most sever instance of this almost causing a severe crash behind me. While I hate the automatic idle stop function and want it gone, it hasn’t worked in 4 week and randomly started doing it today and now stopped again. The AC in the seets also stopped working when temps hit 110 in Phoenix.

Less than Year and about 9800 miles Rotors and breaks pads got bad, Needs to be changed Normal driving NEW VAN Shouldn't have Rotors and Brakes PADS issue, seems to me really bad material used for Rotors.

The automatic emergency braking system will apply the brakes and try to slow or stop the car when there is nothing in front of the vehicle. This could cause a car following to hit my vehicle because they would not expect my vehicle to suddenly slow or stop. The service center at my Honda dealership was told of the issue and said this was normal. They did not think the system needed to be looked at. The vehicle does not have any warning lights or messages. When the brake is applied my the vehicle the dash indicates that the brake has been applied.

Over the summer when our Honda odyssey was only a couple months old (we had bought it brand new) my 7 year old son ended up with the seatbelt in the back passenger seat wrapped around his neck! He was playing with the seatbelt and somehow got it around his neck. I was driving and his siblings told me what was happening. I of course quickly pulled over into a parking lot and I couldn’t believe how tight it was wrapped around his neck in such a short period of time! As I was trying to loosen it it just kept getting tighter and tighter. My daughter ran into a Taco Bell and asked them for scissors and the workers couldn’t believe the situation we were in said there’s no time to even call 911 they had to cut him lose. So we had to cut the seatbelt with scissors to save his life as it was super tight on his neck. It was an awful experience I never could have imagined happening. I see that this seatbelt locking system is placed on new cars and I think it’s so dangerous. I now have no seatbelt on the back seat of my car as it had to be cut off and the dealership said it’s thousands to be replaced. All they said was I’m sorry that happened to you. I think it’s awful cars are made this way. My son could have died.

On the display next to the speedometer, reading the vehicle lists, the speed limit for the road you were currently driving on. The speed limit listed by the car is often wrong. When it states the speed limit is 100 mph it is obvious to the driver that it is incorrect. However, when it states the speed limit is 65 mph, but the speed limit is actually 45 mph. This causes an issue because it’s very possible that the speed limit could be 65 miles an hour. I have called Honda about the issue at the corporate level and they have stated they are not aware of any problems and I have called our local dealership who claims they are very aware of these problems and that Honda does not have any way to fix this. I am concerned for my self, as well as my children, who are not very experienced drivers and are likely to trust the speed limit stated on the display of our brand new Odyssey van. This is very dangerous especially when the error that the display makes is almost always listing a much faster speed limit than the actual speed limit is. This has been happening since we purchased the car six weeks ago. I have attached several examples of where the speed limit. The car lists is obviously wrong. If I post any where it states a plausible speed limit, it would be hard to make the same point but those are the ones I’m most concerned about.

We purchased a brand new Honda Odyssey and when driving my 7 year old son began playing with the seatbelt. The seatbelt became wrapped around his neck and went into locked position so it couldn’t be loosened. I thankfully was near a restaurant so was able to get scissors from them and had to cut the seatbelt off my sons neck to free him! It was terrifying that I couldn’t release the belt from his neck and I’m lucky I was able to get scissors to free him! The seatbelt should not automatically lock if retracted all the way! There should be a release button! I went to the dealership to get the seatbelt replaced and they are charging over a thousand dollars! Like I said, brand new van and I had no other option but to save my son from strangulation by cutting the seatbelt free!!!

The contact owns a 2023 Honda Odyssey. The contact stated that the headlamps failed to properly illuminate the sides of the road on the driver’s and passenger’s side of the vehicle. There were no warning lights illuminated. The contact had spoken with the dealer to discuss trading the vehicle; however, the vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 158.

Driving with nothing in lane in front of vehicle brakes are applied. This has occurred several times.

While driving the collision system has activated when no apparent hazard is present.

The problems occurred to a brand new 2023 Odyssey only few days (roughly 8 days) after purchase. I was driving the vehicle on road in my community, I came to a STOP sign and stopped, then I was about to turn right but found it was kind of difficult to turn, at same time I heard the sound of crack coming from underneath the steering wheel. I felt that I almost lost control of the vehicle if I did stop at STOP sign, anyway I was able to turn the vehicle as the speed was low and continued to drive slowly. Shortly, several warning icons lighted up on dashboard, including "Auto Engine Idle Stop System Problem", "Lane Keeping Assist Problem", "Adaptive Cruise Control Problem", "Charging System Problem". After that, I drove the vehicle to dealer as soon as I can and dropped the vehicle for diagnosis and repair. It has been 6 days since the vehicle was dropped at dealer and has not been repaired, I got email from service manager saying that the gauge control module was fault.

I left my home to go to the house of prayer for prayers and when I came to the stop sign to turn right, my vehicle didn't stop and continued forward which led to crossing the street and over the curb and through the grass of almost fifty feet into the lake. I almost drowned and called 911 to assist me out of the vehicle which was in the lake almost four feet in the water. I am not sure what happened, and I want to report so that if there is any manufacture fault that needs to be addressed to manufacturer then I need to report this incident. The vehicle is at Geico Salvage, and I have reported to Geico Insurance that the Texas Department of Transportation might want to investigate, so they will be holding the vehicle there. If you need to contact me my phone number is[ XXX] and my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I always do a full undercarriage inspection of new vehicles we purchase, even though I am in my 60's. When inspecting this new Odyssey there was unusual amounts of rusting throughout both front wheel hubs. This also was a problem on our 2014 Honda Cr-V we also purchased new. They require a coating on them for brake and steering systems safety. When this rust spreads to brake and steering mechanisms mounted to these hubs....big issues.

Our AIS has not worked in most of the 3 weeks since we purchased it. We went on (joined) various Odyssey forums and apparently this is a known defect that Honda Corporation is denying (and can't fix). Som think it is a wrong battery in the vehicle issue or defective vehicle charger issue. Others have found a temporary workaround by opening the hood to reset it. Honda is ripping off customers for an AIS system that is defective. A class action is in order.

Driving down the highway with cruise control and lane keep on, the vehicle engaged the breaks for now apparent reason. I immediately disengaged cruise control and applied the accelerator. So far has only happened one time.

My hand got burned getting a kids toy under the van. The muffler is unusually low and needs a vented shield to protect people from burns and cuts and to protect the muffler from debris and impacts from speed bumps, etc. This is dangerous for people, kids, and the engine.

When the car is on adaptive Cruise Control, going downhill it won't correctly control the speed and keeps on accelerating, Austin hill country at one point I managed to gain up to 20 miles above the set cruise speed limit. I have reported this to the First Texas Honda service department, took a test drive with their technician, and reproduced the issue, in a small test managed to increase 10 miles above the set cruise limit. Honday service advisor later contacted me and told me that they had tested several other same-model cars, and all of them have the same behavior therefore there is no recall any error for them to fix, just use the break to reduce the speed that actually disable the cruise control

Since purchase the blind spot warning won't operate or goes off on its own. No audible warning when it is chosen. Purchased vehicle on a Friday, and returned Saturday and Monday. Both techs replicated the problem but no idea of a fix yet.

HONDA CORPORATION IS NOT COMPENSATING DEALERS FAIRLY FOR THIS SIGNIFICANT RECALL ON HONDA ODYSSEYS. THIS RECALL INVOLVES DISASSEMBLING MUCH OF THE INTERIOR TO REPLACE THESE DEFECTIVE COMMUNICATION CABLES. TO DO IT CORRECTLY AND REASSEMBLE THE VEHICLE CORRECTLY THE WORK COULD TAKE 8 HOURS OR MORE. BECAUSE HONDA OF AMERICA IS COMPENSATING DEALERS FOR MUCH LESS THAN THE CORRECT WORK TIME, TO DO THE WORK, HONDA OWNERS ARE HAVING ISSUES WITH THEIR REPAIRS. HONDA'S UNFAIR COMPENSATION TO DEALERS IS CAUSING OTHER MECHANICAL ISSUES ON HONDA ODYSSEY VEHICLES. On another note Honda Odyssey vans have some defective blind spot sensors. When we merge onto the Interstate (if we do forget to use our turn signal..... it does happen at times) the van goes (on its own) into emergency braking mode (when you are accelerating to highway speeds), causing us to almost CAUSE several Interstate accidents..... because of this SAFETY feature. These vans are very unsafe.

The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

Yesterday we were in our minvan (I had not entered yet and was standing outside the fornt passenger door but wife, children, and dog were inside. My daughter mashed the button to close the power sliding door on the right side of the van but did not notice that the dogs tail was wagging near the door entrance. All of a sudden I heard loud screaming and I opened the door on the right side. She was bleeding and in tears and said that the power door had closed on our dog's tail. I am a physician so I provided first aid. My concern is that when we bought the van we aksed about the power doors because we were concerned about them possibly closing on someone or something since they can be closed by multiple passengers. The salesmen assured us that the doors would not close on anything or anyone and would reverse if they met any resistance. Well the door completely closed all the way in this case despite the dogs tail sticking out of it.

The contact owns a 2023 Honda Odyssey with a 2023 Nuna Rava Convertible car seat, Model Number: CS1501, Model Year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.

I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.