NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
HONDA REPLACED THE LOW BEAM HEADLIGHT SWITCH (NTHSA REF #15V320000) IN 2013 AND NOW THE SAME ISSUE HAS HAPPENED AGAIN (BOTH HEADLIGHT LOW BEAMS WENT OUT AT THE SAME TIME) AND HONDA SAYS THEY ARE NOT LIABLE. ITS THE SAME PROBLEM AS BEFORE. IT APPEARS HONDA SIMPLY REPLACED THE FAULTY SWITCH WITH ANOTHER FAULTY WITHOUT ANY KIND OF REPAIR OF DIFFERENT MANUFACTURING OF THE NEW SWITCH.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS), 12V573000 (ELECTRICAL SYSYTEM), AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON MAY 26, 2015, I WAS TRAVELING NORTH ON I-5 AT 60 MPH WHEN THE WHEELS OF MY CAR SEIZED. AT WHICH POINT THE CAR BEGAN A RIGOROUS SLIDE, BLACK SMOKE BILLOWED AS THE TREAD OF MY TIRES PEELED OFF. THE FORCE OF THE SLIDE EVENTUALLY JAMMED THE TIRES SIDEWAYS CAUSING THE CAR TO HOP AS IT PROPELLED FORWARD, FINALLY COMING TO A STOP ABOUT A MILE FROM THE STARTING POINT. NEEDLESS TO SAY IT WAS A HORRIFIC RIDE, WHICH STILL CAUSES ME SOME STRESS. THE CAR WAS TOWED TO BILL'S TECH TRANS WHERE THEY INFORMED ME THAT THE TRANSMISSION WAS FAULTY. BILL'S SENT THE FAULTY TRANSMISSION TO THE MAKER. AT THAT TIME I WAS UNAWARE OF THE RECALL ON HONDA PILOT 2003 TRANSMISSIONS. AFTER HEARING OF THE RECALL A COUPLE OF MONTHS LATER, I INFORMED AMERICAN HONDA OF MY INCIDENT. THEY REQUESTED RECEIPTS PERTAINING TO THE INCIDENT WHICH I PROVIDED IN FULL 3 TIMES. ONE OF THE FOUR CUSTOMER SERVICE REPRESENTATIVES HAD LOST SOME OR ALL OF THE PAPERWORK THAT I HAD SENT. IT HAS BEEN A YEAR AND A HALF OF DEALING WITH AMERICAN HONDA AND THEY CONTINUE TO PUT ME OFF, EVEN CLOSING THE CLAIM AT ONE POINT; THEY SENT A LETTER WHICH STATED, "WE HAVE ATTEMPTED TO CONTACT YOU IN REGARDS TO YOUR REQUEST, BUT HAVE NOT BEEN SUCCESSFUL IN REACHING YOU." I CALLED IMMEDIATELY AND THEY INFORMED ME THEY HAD CLOSED THE CLAIM DUE TO MY LACK OF RESPONDING TO THEIR PHONE CALLS. I TOLD THEM THAT BOTH MY HOME PHONE AND CELL PHONE KEEP LOGS OF WHO CALLS AND THAT THEY ARE NOT ON EITHER ONE. AMERICAN HONDA REOPENED THE CASE. SINCE THEN I HAVE BEEN REBUFFED REPEATEDLY. ABOUT A MONTH AGO I WAS TOLD SOMEONE WAS REVIEWING THE CASE FOR POSSIBLE REIMBURSEMENT AND HAVE HEARD NOTHING SINCE. IT SEEMS AS IF THEY DO NOT WANT TO HONOR THE RECALL ON THE 2003 HONDA PILOT TRANSMISSION. IS THERE ANYTHING YOU CAN DO TO HELP? AMERICAN HONDA RECALL CASE NO. 04263486
I WAS INVOLVED IN AN AUTO ACCIDENT. WHEN I CAME TO THE INSIDE OF THE CAR WAS SMOKING. THE AIR BAGS WERE DEPLOYED AND I HAD A THREE INCH BURNED HOLE IN MY LEFT ARM. NOW I HAVE A PERMANENT SCAR BECAUSE OF THE AIRBAG. I HAVE PICTURES, POLICE REPORT AND HOSPITAL REPORTS. MA 10/19/2015 UPDATED 12/05/2017*CN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHEN ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE AIRBAG INFLATOR RECALL NOTICE. *SMD
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING 30 MPH, THE CONTACT DISCOVERED AN ABNORMAL GRINDING NOISE AND A TRANSMISSION LEAK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS INOPERABLE FOR 20 MINUTES. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER. IT WAS DIAGNOSED THAT THE TRANSMISSION AND SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER STATED THAT THEY ONLY HAD ONE PART TO DO THE REPAIR. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAG, EXTERIOR LIGHTING, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED TWO RECALL NOTICES RELATING TO AIRBAGS IN JANUARY AND CONTACTED MY DEALER IMMEDIATELY. I AM STILL WAITING FOR HONDA TO PROVIDE AIRBAGS FOR THE DRIVER & PASSENGER SIDES. THE DEALER HAS BEEN TOLD THEY ARE "ON BACKORDER" - I HAVE VERIFIED THIS INFORMATION WITH OTHER DEALERS. HONDA NEEDS TO MAKE THESE REPLACEMENTS A PRIORITY IT HAS BEEN 4 MONTHS AND THEY WON'T PROVIDE THE REPLACEMENTS IN THE MEANTIME WE ARE AT RISK! *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED A NATIONAL RECALL LETTER FOR AIRBAGS. CALLED BILL PEARCE HONDA AND WAS TOLD I HAVE TO WAIT FOUR MONTHS FOR THE PART BECAUSE IT IS ON " BACK ORDER. " *TR
RECEIVED RECALL NOTICES FOR BOTH PASSENGER AND DRIVER-SIDE AIRBAGS, NHTSA RECALLS 14V-349 AND 14V-351. 14V-349 ADVISES AVOIDING HAVING A PASSENGER SIT IN THE FRONT SEAT FOR SAFETY REASONS. CONTACTED DEALERSHIP IN EARLY FEBRUARY ABOUT PERFORMING SERVICE, THEY ORDERED PARTS. HONDA HAS NOT PROVIDED DEALERSHIP WITH PARTS TO MAKE THE REPAIR, AND IT IS NOW APPROACHING 60 DAYS SINCE ORDER WAS PUT IN. I SEE MANY SIMILAR COMPLAINTS ON NHTSA WEBSITE. HONDA IS NOW BREAKING THE LAW WITH REGARD TO THESE AIRBAG RECALLS BY NOT PROVIDING THE PARTS TO MAKE THE REPAIRS WITHIN 60 DAYS, AND WE ARE ALL LEFT TO DRIVE UNSAFE VEHICLES IN THE MEAN-TIME. AIRBAGS ARE SUPPOSED TO SAVE LIVES, NOT END THEM! NHTSA MUST DO SOMETHING ABOUT THIS! STIFFER PENALTIES ARE APPARENTLY THE ONLY WAY HONDA IS GOING TO COMPLY. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A RESONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CAR SUDDENLY AND ABRUPTLY DECELERATED AS IF MAXIMUM BRAKES WERE APPLIED FOR ABOUT HALF A SECOND. CAR DID NOT JERK HARD TO LEFT OR RIGHT, SUGGESTING THAT IF BRAKES WERE THE CAUSE, BOTH WHEELS PROBABLY ENGAGED SIMULTANEOUSLY. REMOVED BOTH FRONT WHEELS AND INSPECTED FRONT BRAKES AND LINES. NOTHING UNUSUAL NOTED. BRAKE FLUID LEVEL CHECKED AND FOUND TO BE BETWEEN MAX AND MIN. *TR
I WAS DRIVING MY DAUGHTER TO SCHOOL AND PARKED MY CAR AND TOOK HER INSIDE LIKE I ALWAYS DO. WHEN I CAME OUTSIDE AND UNLOCKED MY CAR (WITH THE KEY) MY KEY WOULD NOT GO IN THE IGNITION - LEAVING ME STUCK AND LATE FOR WORK AND HAVING TO USE MY AAA TOWING BECAUSE I COULDN'T EVEN DRIVE IT TO THE SHOP - THIS SHOULD BE A RECALL***I HAVE SEEN MANNNYYYYYY COMPLAINTS ON THIS ISSUE EVEN MY TOW TRUCK GUY STATED THIS MODEL AND YEAR AND (KNOWN) FOR THIS PROBLEM, AND NOW WILL COST ME 450.00 TO FIX. A IGNITION SWITCH IS NOT NORMAL WARE AND TARE - ITS NOT LIKE TIRES OR TIMING BELT OR ANY OF THOSE THINGS AND SHOULD BE REPLACED - THIS IS COMPLETE DISREGARD FOR CONSUMERS - THIS WILL DEFINITELY BE A PROBLEM IF SOMEONE GETS HURT DUE TO THE FACT THAT THEY CANT EVEN GET THE KEY IN THERE IGNITION - LAWSUITS WILL HAPPEN IF A RECALL IS NOT MADE. *TR
DRIVING VEHICLE ON FREEWAY, WENT TO ACCELERATE VEHICLE DID NOTHING. TOOK MY FOOT OFF GAS, TRIED AGAIN, NOTHING. GOT IN SLOW LANE, FINALLY ENGAGED BUT HAD TO GO SLOW ON FREEWAY. ENGINE LIGHT COMES ON. NEXT DAY VEHICLE WONT SHIFT FROM 3RD GEAR, CAN ONLY GO 35 MPH AND ENGINE REVS UP. THE DRIVE LIGHT STARTS FLASHING. NEXT DAY CANT SHIFT INTO REVERSE EITHER. TAKE TO TRANSMISSION SHOP, THEY SAY NO REVERSE, NO 3RD GEAR, FLUID IS FULL BUT SMELLS BURNT. PULLED CODES P0730 INCORRECT GEAR RATIO AND P0780 SHIFT MALFUNCTION. RECOMMENDED TRANSMISSION REPLACE. I ONLY HAVE 139,000 MILES AND DON'T DRIVE IT CRAZY. ALSO FOUND THERE WAS A TRANSMISSION RECALL ON THIS YEAR PILOT. I CALL HONDA SO THEY CAN LOOK IT UP, HE SAYS YES IT WAS DONE TO MY CAR, BUT DOESN'T SHOW ON MY CARFAX REPORT? *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PASSENGERS FRONT AIR BAG INFLATOR RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAIALBLE. *JB
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
INTERIOR DOOR HANDLE HAS METALLIC TAPE COATING. TAPE IS PEELING OFF. 2 OF MY CHILDREN WERE CUT BY THE METAL. KIDS CANNOT OPEN INTERIOR PASSENGER DOOR WITHOUT BEING INJURED. THEY ARE NOW SCARED, AND MAY BE RELUCTANT TO OPEN DOOR IN AN EMERGENCY. *TR
I RECEIVED A RECALL LETTER FROM AMERICAN HONDA MOTOR CO. BACK IN JANUARY OF THIS YEAR. THE LETTER STATED THAT MY CAR WAS BEING RECALLED FOR FAULTY AIR BAGS. CONTACTED THE CLOSEST DEALER SHIP AS INSTRUCTED IN THE LETTER; WAS TOLD AT THAT TIME IT WOULD TAKE TWO WEEKS TO GET THE PARTS IN. WHEN I CONTACTED THE DEALERSHIP AFTER THE TWO WEEK WAIT, I WAS INFORMED THAT THE PARTS WHERE ON BACK ORDER AND I WOULD HAVE TO WAIT MY TURN. CONTACTED AMERICAN HONDA OVER THIS AND WAS TOLD THAT PARTS COULD BE RE-ROUTED TO SOLVE MY PROBLEM. WAS CONTACTED BY AMERICAN HONDA AND WAS TOLD PARTS WHERE ON BACK ORDER, AND THAT THEY SHOULD ONLY TAKE ANOTHER FEW WEEKS. ITS NOW THE END OF MARCH, THE BEGINNING OF APRIL, AND I'M STILL WAITING FOR SAID PARTS THAT WHERE ONLY SUPPOSE TO TAKE 2 WEEKS TO RECEIVE. EVERY TIME I CONTACT THE DEALERSHIP OR AMERICAN HONDA ALL I'M GETTING IS THE SAME OLD DANCE AROUND ABOUT PARTS, AND SEVERAL TIMES THE PEOPLE HAVE BEEN RUDE TELLING ME TO JUST WAIT. HONDA CASE # N032015-02-1300761
LETTER FROM SENATOR TOOMEY ON BEHALF OF CONSTITUENT RE 2003 HONDA PILOT RECALL (ATTN: AUBREY YANZITO). *SMD THE DEALER INFORMED THE CONSUMER, ALL OF THE PARTS FOR THE AIR BAG RECALL, HAD NOT ARRIVED. *JB
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ THE CONSUMER STATED AS OF 3/12/15 THE RECALL PARTS HAD NOT BECOME AVAILABLE. UPDATED 10/20/2015*JS
I RECEIVED A SAFETY RECALL NOTICE THE END OF JANUARY 2015. I CALLED MY HONDA DEALERSHIP ON 02/12 TO SCHEDULE AN APPOINTMENT AND WAS TOLD THE "PARTS" WERE NOT AVAILABLE YET, PLEASE CALL BACK THE END OF THE MONTH. I JUST CALLED MY HONDA DEALERSHIP TODAY, 02/23, AND WAS TOLD THE "PARTS" WOULD NOT BE AVAILABLE UNTIL APRIL! I JUST WANT THIS OFFICIALLY DOCUMENTED, SHOULD I OR ONE OF MY FAMILY MEMBERS(GOD FORBID) HAVE AN ACCIDENT WITH THIS VEHICLE AND RECEIVE INJURIES BECAUSE OF THIS DELAY!! UPDATED 09/23/15.*JB
I PARKED MY CAR IN THE HOSPITAL LOT. AFTER MY LATE AFTERNOON APPOINTMENT, I WAS ABOUT TO GO HOME. I WAS ABLE TO INSERT THE KEY INTO THE IGNITION BUT FAILED TO TURN TO START THE ENGINE. THERE WAS NO CONTACT OR CLICKING SOUND EVEN I TRIED WITH A LITTLE FORCE TO TURN THE KEY. I CALLED THE TOWING COMPANY AND HE WAS ABLE TO START THE ENGINE. I DROVE THE CAR ABOUT 5 MILES TO GET MY PRESCRIPTION MEDICINE AND PARKED AGAIN IN THE PARKING LOT. I WAS ABOUT TO GO HOME AGAIN. I WAS ABLE TO INSERT THE KEY INTO THE IGNITION BUT FAILED TO TURN TO START THE ENGINE. AGAIN, THERE WAS NO CONTACT OR CLICKING SOUND EVEN TO TRY WITH A LITTLE FORCE TO TURN THE KEY. I CALLED AGAIN THE TOWING COMPANY AND HE WAS ABLE TO START THE ENGINE. I DECIDED TO BRING MY CAR TO THE DEALERSHIP TO STAY OVERNIGHT (EARLY BIRD). I PARKED MY CAR IN THE DRIVE THROUGH LANE AND SHUT-OFF THE ENGINE. I REMOVE THE KEY AND INSERTED AGAIN BUT WAS NOT ABLE TO TURN THE KEY AND NOT ABLE TO START THE ENGINE AGAIN. THE DEALERSHIP CHECKED MY CAR PROBLEM AND I WAS ADVISED THAT THE IGNITION ASSEMBLY WAS WORN-OUT. THE NEW IGNITION ASSEMBLY WAS INSTALLED AND RE-KEYED, CUT AND PROGRAMMED NEW KEY. I SAVED THE OLD PART FOR FUTURE REFERENCE. I PAID $618.58 FOR PARTS AND LABOR. I AM THINKING THIS REPAIR WAS SO EXPENSIVE. THE ESTIMATE FAILURE MILEAGE WAS 128,292.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CONTACTED SCOTT ROBINSON SERVICE CENTER - TORRANCE ,CA. ON FEB 03 ,2015 FOR REPLACEMENT OF RECALLED AIRBAGS..WAS TOLD THAT THEY WERE OUT OF STOCK AND WOULD CALL ME. WHEN AVAILABLE. AFTER SIX WEEKS OF NO CONTACT WITH SERVICE CENTER I CALLED THEM. WAS TOLD THAT THEY ONLY HAD PASSENGER SIDE AIR BAG IN STOCK AND WOULD HAVE TO BACK ORDER DRIVERS SIDE AIRBAG..I OPTED TO HAVE THEM INSTALL THE PASSENGER SIDE AND NOW WAITING TO HEAR ON THE DRIVER SIDE AIR BAG. IN ONE WEEK IT WILL BE 60 DAYS THAT I HAVE BEEN WAITING FOR THE COMPLETION OF THE RECALLED AIR BAGS. *TR
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
MADE CONTACT WITH CLAWSON HONDA OF FRESNO, CA FOR THE RECALL OF AIRBAGS. APPOINTMENT TO DROP THE VEHICLE OFF ON 2/3/15 AND WORK WAS TO BE DONE WITHIN TWO DAYS. ON 2/6/15, THE RENTAL CAR WAS STARTING TO EAT AT OUR BUDGET AND THE AIRBAGS WERE NEVER RECEIVED OR INSTALLED. CAR WAS RETRIEVED WITH NO WORK DONE. A SECOND RECALL NOTICE WAS RECEIVED THE WEEK OF 4/6/15 IN THE MAIL. MADE CONTACT BY E-MAIL WITH CLAWSON HONDA. I WAS TOLD THEY WOULD CHECK INTO IT AND GET BACK WITH ME. IS THIS SAFETY RECALL NOT IMPORTANT, THAT IT HAS TAKEN OVER THREE MONTHS AND NO PARTS HAVE BEEN RECEIVED YET? *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEED FOR REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HONDA HAS NOT BEEN ABLE TO CONDUCT REPAIRS FOR AIR BAG RECALLS FOR MORE THAN 90 DAYS. THE VEHICLE WAS AT THE DEALERSHIP FOR SERVICE ON JANUARY 31 2015 AND THE PARTS ARE NOT AVAILABLE AS OF TODAY MAY 9 2015.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V349000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I TOOK MY 2003 HONDA PILOT IN TO REPAIR THE IGNITION RECALL. EVER SINCE THE REPAIR I'VE BEEN HAVING A HARD TIME GETTING MY KEY INTO THE IGNITION. I NEVER HAD AN ISSUE WITH IT PRIOR TO THE SERVICE. I HAVE TO LITERALLY WIGGLE AND INSERT AND TAKE OUT THE KEY MANY TIMES FOR IT TO SIT RIGHT IN THE IGNITION. I HAVE FOUND NUMEROUS COMPLAINTS FOR THE SAME ISSUE FROM OTHER PILOT OWNERS. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS ISSUE. HONDA DEALER WANTS TO CHARGE ME A DIAGNOSTIC FEE JUST TO SEE IF MY PROBLEM IS RELATED TO THE WORK THEY DID FOR THE RECALL. I DON'T THINK I SHOULD BE CHARGED JUST TO CHECK IF THEY CAUSED A PROBLEM WITH MY CAR. *TR
JANUARY 2015 I RECEIVED AN AIR BAG RECALL ON 2003 HONDA PILOT, THE SAME DAY I CONTACTED TEMPE HONDA WITH MY RECALL ID NUMBER TO SCHEDULE AN APPOINTMENT TO HAVE THE ISSUE TAKING CARE OF, PROMPTLY E-MAIL CONFIRMATION WAS RECEIVED WITH THE DATE AND TIME AVAILABLE AND NO FURTHER QUESTION OF ANY KIND. WHEN I ARRIVED TO THE TEMPE HONDA DEALER THE DAY OF THE APPOINTMENT A SERVICE REPRESENTATIVE ASKED ME IF ANY OTHER SERVICE OF ANY KIND WAS TO BE PERFORMED AT THAT TIME. I REPLIED NEGATIVE, ONLY THE RECALL ISSUE. AND HANDED THE KEY TO THE SERVICE REPRESENTATIVE, ABOUT 20 MINUTES LATER THE SERVICE REPRESENTATIVE INFORMED ME THAT HE DID NOT HAVE THE REPLACEMENT PART AT THAT TIME, THAT I WOULD RECEIVE A CALL TO RE-SCHEDULE THE SERVICE WHEN THE PARTS WERE AVAILABLE. ALMOST 2 MONTH LATER AND NO PHONE CALL. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART WAS AVAILABLE FOR THE DRIVER SIDE AIR BAG, BUT NOT AVAILABLE FOR THE PASSENGER SIDE AIR BAG VIA NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR THE PASSENGER SIDE AIR BAG. THE CONTACT WAS UNABLE TO DETERMINE WHEN BOTH RECALL REPAIRS WOULD BE PERFORMED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AMERICAN HONDA MOTOR COMPANY MAILED ME A SAFETY RECALL NOTICE CONCERNING UNSAFE PASSENGER AIR BAG (JANUARY 2015). ANOTHER NOTICE WAS RECEIVED CONCERNING UNSAFE DRIVER FRONT AIR BAG (APRIL 2015). FURTHER, HONDA INDICATED THAT ABNORMAL DEPLOYMENT OF THESE AIR BAGS COULD RESULT IN SERIOUS INJURY OR FATALITY. I CALLED MY LOCAL HONDA DEALERSHIP (UNION CITY, GA HONDA) IN FEBRUARY, APRIL AND MAY 2015. INFORMED THAT AIR BAG PARTS CONTINUE TO BE DELAYED TO THE DEALERSHIP. PARTS ARE NOW DUE INTO THE DEALERSHIP ON OR ABOUT 21 JUNE 2015. I HAVE INFORMED MY ATTORNEY IN THE EVENT MY 2003 HONDA PILOT AIR BAGS DEPLOY UNDER THE CONDITIONS EXPLAINED IN HONDA'S TWO SAFETY RECALL NOTICES.
I RECEIVED A RECALL NOTICE IN JAN 2015 FOR MY 2003 HONDA PILOT. I IMMEDIATELY CONTACTED THE LOCAL HONDA DEALERSHIP AND REQUESTED THEY ORDER THE PARTS REQUIRED TO SAFELY REPAIR THE AIR BAGS. I CONTACTED THEM AGAIN IN MARCH OF 2015 AND NO PROGRESS HAS BEEN MADE. CURRENTLY HONDA IS UNABLE TO TELL ME HOW MUCH LONGER UNTIL THE REPLACEMENT PARTS WILL BE AVAILABLE TO SAFELY REPAIR THE VEHICLE. I AM BEYOND FRUSTRATED AT THIS TIME. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS) AND 14V349000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THEY WOULD CALL WHEN THE PART WOULD BECOME AVAILABLE AND DID NOT FOLLOW UP FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT ALREADY RECEIVED THREE NOTIFICATIONS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) WERE RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS VEHICLE IS NO LONGER ON THE ROAD. IT WAS GIVEN/NO MONEY TO A JUNKMAN 5 YEARS AGO. PLEASE WE HAVE TRIED TO STOP THE NOTICES AND CALLS. PLEASE LET MOTOR VEHICLE KNOW THAT THIS CAR IS NO LONGER ON THE ROAD. WE HAVE CALLED HONDA SEVERAL TIMES TO STOP THESE NOTICES.
Data synced from NHTSA on May 4, 2026