NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
MY HONDA PILOT STARTS SLIPPING WHEN IT CHANGES FROM 3RD GEAR TO 4 GEAR. NOW IT STARTS SHAKING/JUGGING. WITH SPEED 60MPH OR 65 MPH, IT IS VERY DANGEROUS IF IT STARTS JUGGING BECAUSE YOU NEVER KNOW HOW THE CAR BEHIND YOU REACTS AND YOUR CAR WILL DO. *TR
HONDA PILOT '03 STARTED LEAKING WATER INTO THE FRONT CABIN AFTER THE RAINS. THE FLOOR GETS WET AND THE WATER NEEDS TO BE VACUUMED OUT AFTER THE RAIN. NOT SURE WHAT ELSE IS BEING AFFECTED BECAUSE OF THIS WATER LEAK.. I ALREADY SEE RUST SHOWING UP AND MOLD SMELL COMING OUT BECAUSE OF THE WATER LEAK. I CALLED IN NORTHAMERICAN HONDA AND LODGED A COMPLAINT. *TR
IN APRIL OF THIS YEAR I BROUGHT MY 2003 HONDA PILOT IN TO THE DEALERSHIP FOR A RECALL CONCERNING THE IGNITION SWITCH INTERLOCK. AFTER THAT, IT WAS DIFFICULT TO PUT MY KEY IN THE IGNITION, BUT IF I JIGGLED IT ENOUGH IT WOULD FINALLY GO IN . NOW MY KEY DOES NOT EVEN GO IN AT ALL. THE HONDA DEALERSHIP SAID THAT I NEED THE IGNITION SWITCH ASSEMBLY CHANGED, BUT THAT IT IS NOT COVERED BY ANY RECALL. IT SEEMS LIKE THIS IS A FAIRLY COMMON PROBLEM AMONG OTHER OWNERS OF THE 2003 HONDA PILOT. TO BE STUCK SOMEWHERE WITH MY KIDS IN A CAR THAT WON'T START BECAUSE THE KEY WON'T GO IN IS A SCARY THOUGHT. IT HAS ALMOST HAPPENED TO ME MORE THAN ONCE. *TR
LOUD SCRAPING NOISE COMES FROM CAR DURING CRUISING AT AROUND 35-40MPH AROUND 2000RPM. CAR SEEMS TO STUTTER AT THESE SPEEDS CAUSING ABRUPT VIBRATIONS. OTHER DRIVERS HAVE REPORTED THE SAME OCCURRENCE, MANY REPORT IT IS FROM A BAD TORQUE CONVERTER. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ATTEMPTED TO UTILIZE THE EMERGENCY BRAKE BUT TO NO AVAIL. THE VEHICLE THEN PROCEED THROUGH TRAFFIC AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS DEPLOYED FROM THE COMPARTMENT BUT FAILED TO INFLATE. THE CONTACT SUSTAINED INJURIES TO THE NECK, THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE HEAD AND THE REAR PASSENGER SUSTAINED INJURIES TO THE FACE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
THERE IS A RECALL: HTTP://WWW.HONDA.COM/NEWSANDVIEWS/ARTICLE.ASPX?ID=7018-EN IN ADDITION THE KEY AND LOCK MECHANISM CAN BE WARN OUT WHERE THE KEY CAN FALL OUT OF THE IGNITION WHILE ON A FREEWAY OR STREET. THE CAR DIES AND YOU CAN'T PUT THE KEY BACK IN AND MOVE THE CAR. HAPPENED TO ME HAD TO TOW THE CAR HAVE THE RECALL DONE AND HAD TO PAY FOR THE IGNITION WITH REPLACEMENT. THE WEB SHOWS 100 OR 1000 OF OTHERS WITH SIMILAR ISSUES. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THE IGNITION SWITCH FAILED THE KEY COULD NOT BE RELEASED FROM THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.
ON 9/6/2012 HONDA PERFORMED RECALL WORK ON THIS VEHICLE, SEE NHTSA RECALL 12V-136. ON 8/5/2013 I CHECKED THE VEHICLES LIGHTS AND ALL WERE WORKING. ON 8/6/2013 WHILE MOVING VEHICLE IN DRIVEWAY I NOTICED THAT BOTH LOW BEAMS WERE NOT ILLUMINATING EVEN THOUGH THE SWITCH WAS TURNED ON. THE PARKING LIGHTS AND HIGH BEAMS BOTH WORKED, BUT THE LOW BEAMS DID NOT WORK. ON 8/8/2013 I TOOK THE VEHICLE TO THE LOCAL HONDA DEALER (ROBERTS IN DOWNINGTOWN, PA). THE DEALER'S SERVICE REPRESENTATIVE REPORTED THAT THE RECALL WORK WAS FINE AND THAT THE HEADLAMP SWITCH WAS BROKEN. THE COST OF THE HEADLAMP SWITCH IS $190. I WILL PICK UP THE VEHICLE LATER TODAY, 8/8/2013. I AM REPORTING THIS TO PROVIDE DATA THAT MIGHT BE USEFUL AS IT RELATES TO THE SAFETY RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE PURCHASED OUR 2003 HONDA PILOT EX-L NEW AT DANBURY HONDA ON FEBRUARY 20, 2003. WE HAVE HAD ONGOING ISSUES WITH THE "D" OR DRIVE LIGHT FLASHING INTERMITTENTLY SINCE THE CAR WAS NEW AND HAD IT CHECKED AT THE DEALER EACH TIME, WITH A REPORT BACK THAT THERE WAS NOTHING WRONG AND IT WOULD GO AWAY. THE DEALER HAS DONE ALMOST ALL OF THE PREVENTATIVE MAINTENANCE TO OUR VEHICLE AND WE ALSO DO PROACTIVE CARE TO OUR VEHICLE. MOST RECENTLY WE SPENT A GOOD AMOUNT OF MONEY ON REPAIRS TO THE TRANSMISSION THROUGH HONDA DEALERSHIPS IN DELRAY BEACH, FLORIDA (DISASTER THERE) AND DANBURY, CT. WE ARE NOW BEING TOLD WE NEED A NEW TRANSMISSION, ONLY MONTHS AFTER PUTTING A LOT OF MONEY INTO THE CAR. HAD WE KNOWN WE WOULD BE SPENDING THIS KIND OF MONEY (ABOUT $5K), WE WOULD HAVE TRADED THE CAR IN. HOWEVER, WE ARE NOW CAUGHT IN A FINANCIAL BURDEN WITH HAVING TO PUT A NEW TRANSMISSION IN THE 2003 PILOT, WHICH WE THINK SHOULD BE PART OF A RECALL BASED UPON ALL THE ON-LINE RESEARCH WE'VE DONE. CAN ANYONE PLEASE ASSIST? *TR
DRIVING IN A RESIDENTIAL NEIGHBORHOOD, OUR 2003 HONDA PILOT STALLED AND WOULD NOT RE-START. WE HAD IT TOWED TO OUR MECHANIC WHO HAS BEEN SERVICING OUR VEHICLE. HE STATES THAT THE TIMING BELT PULLEY HAD RIPPED OUT THE WATER PUMP AND CAUSED A BOLT TO COME IN CONTACT WITH THE CYLINDER HEAD. *TR
2003 HONDA PILOT TRANSMISSION STARTED SLIPPING IN LOW GEAR AFTER ENGINE WARMED UP. WHENEVER VEHICLE IS GOING FROM A STOP TO MOVEMENT, SUCH AS RED LIGHTS, STOP SIGNS AND TRAFFIC, VEHICLE DOE NOT CLICK INTO GEAR RIGHT AWAY. TOOK VEHICLE TO HONDA DEALER WHO STATED TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $4100 + 12 HRS LABOR FOR INSTALLATION. VEHICLE ONLY HAS @78,00 MILES ON IT. LUCKILY MY TRANSMISSION HAS NOT SEIZED AS MANY OTHERS HAVE ON THE HIGHWAY CAUSING GRAVE SAFETY CONCERN. *TR
YOKOHAMA GEOLANDER H/T-S GO51 P235/70R16 CRACKING AND SEPARATION OF TIRE TREAD AROUND ENTIRE CIRCUMFERENCE OF TIRES. ALL 4 TIRES PURCHASED 6/26/09 AND ONLY 27K MILES. THESE WERE NOT DRY ROT CRACKS. *TR
TRANSMISSION SLIPS WHEN GOING AROUND 30 MILES. I HAVE CHANGED THE TRANSMISSION FLUID MULTIPLE TIMES. IT SEEMS LIKE THIS YEAR HONDA PILOT HAS A LOT OF TRANSMISSION ISSUES LIKE THIS. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 100.
THE KEY GETS STUCK IN IGNITION AND DOES NOT TURN. AFTER NUMEROUS ATTEMPTS IT FINALLY TURNS AND THEN I CAN START THE CAR. I HAVE NOTICED A LOT OTHER PEOPLE ARE HAVING THIS ISSUE, CALLED UP HONDA AND THEY SAID THERE IS NO RECALL FOR THIS SYMPTOM. *TR
BROKEN IGNITION TUMBLER: I HAD JUST FINISHED RUNNING ERRANDS AND WAS STARTING HOME WHEN THE KEY WOULD NOT TURN IN THE IGNITION. I HAD NO WARNING THERE WAS A PROBLEM, ALL OF A SUDDEN IT JUST WOULD NOT TURN...... NOT EVEN AFTER MULTIPLE ATTEMPTS. THIS LEFT ME STRANDED WITH MY FIVE CHILDREN. I HAD TO GET THE CAR TOWED TO NEAREST HONDA DEALERSHIP..THAT ALONE HAS SET ME BACK A COUPLE HUNDRED DOLLARS...NOW DEALERSHIP IS TELLING ME I HAVE A BROKEN IGNITION TUMBLER AND IS QUOTING ME $500 TO FIX THE PROBLEM. I HAVE SEEN A LOT OF OTHER COMPLAINTS ONLINE CONCERNING THIS SAME ISSUE. TO SAY THE LEAST, I AM NOT TOO HAPPY TO BE STUCK HOLDING THE BAG FOR THIS, NOT TO MENTION BEING STRANDED WITH MY CHILDREN, WHICH I THINK IS EVERY MOTHERS WORST NIGHTMARE. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE 10 MINUTES LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE IGNITION CYLINDER LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 209,000.
KEY CANNOT BE INSERTED INTO IGNITION SWITCH. TAKES MULTIPLE ATTEMPTS TO INSERT KEY AND ONCE FULLY INSERTED KEY WON'T TURN IGNITION. TAKES NUMEROUS ATTEMPTS AND EVENTUALLY KEY WILL TURN IGNITION. *TR
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE WAS DENIED REIMBURSEMENT TWICE. THE LAST REJECTION, WAS VIA TELEPHONE, IN WHICH HE WAS TOLD THE SYMPTOM FIXED AT HIS EXPENSE WAS A STICKY TUMBLER. THE CONSUMER EXPLAINED THAT THE SYMPTOMS INCLUDED AN INITIAL INTERLOCK FAILURE. THE CONSUMER STATED THE PROBLEMS STARTED WITH HIM BEING ABLE TO REMOVE THE KEY FROM THE IGNITION, WHEN THE GEAR SELECTOR WAS NOT IN PARK. A MONTH OR TWO LATER, THE KEY STARTED TO STICK IN THE IGNITION WITH THE SHIFTER IN THE PARK POSITION, AND A FEW WEEKS LATER THE STEERING WHEEL EVENTUALLY LOCKED WITH A STUCK KEY. THE CONSUMER AS SINCE TRADED THE VEHICLE.
FRONT MOTOR MOUNTS BROKE AND NEEDED TO BE REPLACED. APPEARS TO BE A KNOWN COMMON PROBLEM WITH HONDA PILOTS. NEVER HAPPENED ON ANY OF MY OTHER VEHICLES. *JB
CAR STARTS SHIMMERING AT 35 - 45 MPH. HAD MECHANIC CHECK CAR AND SAID NO MECHANICAL ISSUE. HAD NEW TIRES PUT ON CAR. STILL SHIMMERING. HAVE SIMILAR CHARACTERISTICS AS OTHERS ON THE HONDA WEB SITE THAT MENTIONED THAT THE DIAGNOSIS IS A BAD TORQUE CONVERTER. STRONG SHIMMER AT 35 - 45 MPH INTERMITTENT PROBLEM. *JB
I ALSO HAD BOTH MY FRONT AND SIDE ENGINE MOUNTS GO BAD AND I HAD TO FIX THE PROBLEM I PAID $934.00. I HAVE 3 CHILDREN THAT SIT IN THIS VEHICLE AT ALL TIMES SO IF I KNOW THAT THERE IS AN ISSUE ESPECIALLY WITH THE MOUNTS THAT HOLD MY ENGINE I HAVE TO FIX IT WENT TO MY LOCAL HONDA DEALER DEALT WITH THE RECALLS THAT CAME UP AND HAD THEM SERVICE THE TRANSMISSION FLUID SINCE IT WAS THERE. I AM SURE THAT I GOT ROBBED BUT, WHAT CAN I DO HAVE TO KEEP MY KIDS SAFE. HUSBAND SAID, THAT THE MOUNTS SHOULD LAST ALOT LONGER HE KNOWS A LOT ABOUT CARS HAVE OTHER CARS OVER 180K AND MOUNTS ARE STILL ORIGINAL WHAT IS GOING ON HONDA GETTING JUNKY ON US. I HOPE THEY CAN FIX WHAT IS GOING ON TOO MANY TRANNY PROBLEMS AND ENGINE ISSUES. SHAME ON YOU NOT HAPPY AT ALL BEEN A CIVIC, ACCORD OWNER ALSO.... *TR
KEY WILL NO LONGER TURN IN THE IGNITION SWITCH,IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY ,TAKE 6 MIN MAX SOMETIMES, CHANGE KEYS AND THE SAME PROBLEM. I WAS TOLD BY SERVICE DEPARTMENT THAT THIS IS NOT A RECALL. SERVICE DEPARTMENT TOLD ME IT GOING TO COST ME $500 OR MORE MATERIAL $200 AND REST IN LABOR I IS THERE A RECALL IN THIS AREA?THIS START TO HAPPEN AFTER I TAKE MY VEHICLES FOR A RECALL ,SOMETHING TO DO WITH THE VEHICLES MOVE WENT THE KEYS INSIDE. *TR
KEY WILL NO LONGER TURN IN THE IGNITION. IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY. ASSUMED THIS WAS WHAT THE IGNITION RECALL WAS FOR, BUT WAS TOLD BY THE SERVICE DEPARTMENT THAT THIS IS NOT COVERED AND THAT THEY CANNOT FIX THE RECALL ITEM UNLESS I FIRST GET THE IGNITION FIXED. *TR
AIR BAGS WARNING LIGHTS HAS COME ON THE DASH BOARD. *TR
ENGINE REVS AT 25-30 MPH, AND RPM'S SHOOT UP. IT APPEARS IT WON'T CHANGE GEARS. *TR
KEY GETS STUCK IN IGNITION, VERY FRUSTRATING WHEN THE KEY DOES NOT WORK. THIS EFFECTS THE LOCK CYLINDERS(TUMBLERS). THIS SHOULD HAVE BEEN A VERY, STRAIGHT FORWARD ISSUE HONDA WOULD ADDRESS. ALSO HAVE A 2011 PILOT (IN ADDITION TO HONDA MINIVAN) AND CONCERNED THIS WILL OCCUR WITH NEW CAR. UNDERSTAND WEAR AND TEAR, BUT THIS IS A BASIC FUNCTION FOR IGNITION. HONDA NEEDS TO ADDRESS THIS ISSUE. *TR
I HAVE BEEN HAVING A PROBLEM WITH THE KEY AND IGNITION. THE KEY WILL GO INTO THE IGNITION BUT WON'T TURN. WHICH YOU CAN'T TURN THE CAR ON. I HAD TO HAVE IT TOWED TO THE DEALERSHIP IN 2013, WHICH THEY FIXED THE 2013 IGNITION RECALL PART. UNFORTUNATELY THE RECALL FOR THE IGNITION DIDN'T COVER THE TIMBER OR THE KEY. THE DEALERSHIP WANTED OF $1000 TO FIX IT. I HAD THE CAR TOWED BACK TO MY HOME AND THE TOW COMPANY PUT ME IN CONTACT WITH A LOCKSMITH THAT WAS ABLE TO FIX IT FOR A LOT CHEAPER. NOW THE PROBLEM HAS A ARISED AGAIN. I HAD TO CALL A TOW TRUCK YET AGAIN BECAUSE THE KEY WOULDN'T TURN IN THE IGNITION.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 113,805. *TR
THIS IS A 2003 HONDA PILOT THAT I HAD NEVER HAD ANY PROBLEMS UNTIL I HAD TO TRAVEL ALMOST 2 HOURS--ONE WAY--FOR MY JOB. ON THE WAY HOME OF MY 4 HOUR TRIP MY PILOT LIKE GOT HOT AND THEN JUST STOPPED PULLING. HONDA OF RICHMOND KENTUCKY PUT ONE TRANSMISSION IN ALREADY, BUY THE 2ND OR 3RD OIL CHANGE AFTER THE TRANSMISSION WAS REPLACED, WE HAD TO HAVE IT REPLACED AGAIN. NOT ITS ABOUT 1 THOUSAND MILES FROM ANOTHER OIL CHANGE AND THE TRANSMISSION IS SLIPPING AGAIN. HELP WHAT DO I DO?? *TR
THIS PROBLEM IS EXTREMELY COMMON ON ALL HONDAS AND HAS NEVER BEEN ADDRESSED. THE POWER DOOR LOCK MOTORS CONSISTENTLY GO BAD. SO FAR, THIS HAS HAPPENED TO THE DRIVER AND PASSENGER DOORS ON MY PILOT. THE HONDA DEALER IS ASKING FOR $300 PER DOOR!!! THIS NEEDS TO BE RECALLED ASAP. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT RECENTLY, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS NOT SECURED IN PARK. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
I OWN A 2003 HONDA PILOT WITH 57,000 MILES ON IT. AFTER TAKING IT TO A HONDA SPECIALIST FOR SCHEDULED SERVICE, THE TECHNICIAN REPORTED THAT THE FRONT ENGINE MOUNT & SIDE ENGINE MOUNT ARE BOTH BROKEN, WITH A REPAIR ESTIMATE OF $503.30. THE VEHICLE HAS NOT BEEN IN A COLLISION, HAS HAD ALL ITS SCHEDULED SERVICES AND IN NO WAY SHOULD THE ENGINE MOUNTS BE BROKEN. THIS IS A MAJOR ISSUE AND HONDA SHOULD BE LOOKING INTO REPAIR AS IT SEEMS TO NOT HAVE BEEN PROPERLY INSTALLED TO BE BROKEN WITH SUCH FEW MILES. *TR
WE BOUGHT A 2003 HONDA PILOT IN 2006. 3 MONTHS AGO WE FOUND OUT IT HAD BEEN RECALLED IN 2004 FOR THE POWERTRAIN. THAT APPARENTLY WAS FIXED AT THAT TIME. IN APRIL, WE HAD AN ISSUE WITH THE RPMS SHOWING 3000 WHILE WE WERE DRIVING ONLY 35 MPH. WE TOOK IT TO THE DEALER WHO INFORMED US THAT THE POWERTRAIN NEEDED TO BE REPLACED. THIS COST US OVER $6,000 TO REPLACE INCLUDING OVER $700 TO LEASE A CAR. AMERICAN HONDA SAID THAT THE WARRANTY HAD RUN OUT AND THAT IT WAS A HIGH MILEAGE VEHICLE AND THEY WOULD NOT COVER THE COST OF THE REPAIR. OUR QUESTION IS WHY WOULD THE POWERTRAIN HAVE TO BE REPLACED A SECOND TIME WITHIN A 9 YEAR PERIOD. THE 109,000 MILES ON THE VEHICLE IS WITHIN IF NOT LOWER THAN THE NATIONAL AVERAGE. GRANTED, A 10 YEAR OLD VEHICLE WILL PROBABLY NOT STILL BE UNDER WARRANTY. HOWEVER, IF THE POWERTRAIN WAS FIXED UNDER THE RECALL IN 2004, SHOULD IT NEED TO BE REPLACED AGAIN? *TR
I HAVE READ ON THIS WEBSITE AND ON OTHERS THAT THERE HAS BEEN A PROBLEM WITH THE ENGINE MOUNTS BREAKING. I BROUGHT MY CAR IN FOR SERVICE AND, SURE ENOUGH, MY ENGINE MOUNT HAS BROKEN. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND IS DRIVEN ON SMOOTH ROADS DAILY. THIS IS A DANGER TO THE SAFETY OF THE DRIVER AND PASSENGERS IN THE CAR. THIS IS A COMMON PROBLEM AND NEEDS TO BE RECALLED. *TR
WHILE DRIVING AT 40-45 MPH WITH SHIFT LEVER IN "D" THE VEHICLE BEGAN TO SHIFT DOWN A GEAR VERY HARD AND THEN BACK INTO THE PREVIOUS GEAR. IT DOES THIS REPEATEDLY. WAS TOLD BY A HONDA DEALER REPAIR SHOP THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE CAR HAS BEEN WELL MAINTAINED. THE TRANSMISSION ON A VEHICLE LIKE THIS WITH 160K MILES SHOULD NOT BE FAILING. *TR
OUR 2003 HONDA PILOT HAS NOW STUCK US TWICE. MY WIFE WAS STUCK IN A PARKING LOT THE OTHER NIGHT FOR OVER AN HOUR TRYING TO GET HER KEY IN THE IGNITION. THE PREVIOUS WEEK THE KEY DID THE SAME THING BUT EVENTUALLY WENT IN AND THEN DIDN'T WANT TO TURN TO THE START POSITION. UNFORTUNATELY THE AREA MY WIFE GOT STRANDED AT THE OTHER NIGHT POSED A DEFINITE SAFETY ISSUE. WE ARE CONCERNED SHE WILL BE ATTACKED AND NOT BE ABLE TO DO ANYTHING ABOUT IT. I HAVE NOW CONTACTED THE LOCAL DEALERSHIP TWICE AND THE HONDA CORP FOR HELP. NEITHER GAVE ME HELP. THEY ONLY TOLD ME TO CONTACT YOU GUYS AND REPORT THE INCIDENT. THEY REALLY DIDN'T SEEM TO CARE ABOUT MY WIFE'S SAFETY. HONDA BELIEVES IT IS A PART THAT JUST "WEARS OUT". IF IGNITION CYLINDERS WORE OUT WE WOULDN'T BE DRIVING CARS OVER TEN YEARS OLD. WE FIND HONDA'S ANSWER UNACCEPTABLE. ACTUALLY HONDA CORP SHOULD BE ASHAMED OF THE WAY THEY EVEN HANDLED THE SITUATION ON THE PHONE. I WAS TALKED TO LIKE A CHILD AND WAS NOT ALLOWED TO SPEAK TO A SUPERVISOR. I HAVE RESEARCHED NOW HUNDREDS OF OTHERS ONLINE WITH THE EXACT SAME ISSUE. PLEASE HELP! THIS WILL COST US OVER $500 TO CORRECT. MY WIFE HAS HAD THE INCIDENT HAPPEN TWICE NOW AND WE WOULD LIKE TO SEE SOMETHING DONE BEFORE SOMEBODY IS ROBBED OR EVEN RAPED WHILE TRYING TO GET A CAR STARTED. *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. ON A SEPARATE OCCASION, THE PASSENGER SIDE RELAY SPEAKER CAUGHT ON FIRE. THE FIRE WAS CONTAINED BY THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
I WAS ABOUT TO TURN THE KEY IN THE IGNITION BUT IT COULD NOT GET IN. THE KEY MEETS RESISTANCE AND GETS IN AFTER I TRIED SEVERAL TIMES. WHEN I ATTEMPTED TO TURN ON THE IGNITION, IT WONT BUDGE AND ACTED AS IF IT WAS LOCKED. SINCE THEN, I DO NOT TAKE THE KEY OFF THE IGNITION BECAUSE I AM AFRAID I WILL NOT BE ABLE TO GET IT IN. IT IS A REALLY SAFETY ISSUE AND HONDA REFUSES TO ADDRESS IT VOLUNTARILY. I WENT ON LINE AND THERE ARE SEVERAL OWNERS WHO ARE LEFT ALONE TO DEAL WITH THE SAME SAFETY ISSUE. WHY DO I HAVE TO LEAVE MY VEHICLE WITH THE KEY STUCK IN THE IGNITION. HONDA SHOULD BE ASHAMED OF THEIR FLAGRANT IRRESPONSIBILITY. PLEASE HELP US. THANK YOU. *TR
KEY GOT DIFFICULT TO PUT INTO THE IGNITION SWITCH. THEN AFTER A FEW DAYS THE KEY HAD TO BE JIGGLED TO TURN AND THEN AFTER TWO WEEKS THE KEY WILL NOT TURN. THIS IS A SAFETY HAZARD IF YOU NEED TO START THE CAR QUICKLY OR IF YOU ARE THREATENED AND NEED TO USE YOUR CAR TO ESCAPE. *TR
THERE IS A PROBLEM WITH THE IGNITION SWITCH ON MY 2003 HONDA PILOT. WHEN I TRY AND PUT MY IGNITION KEY INTO THE IGNITION SWITCH, IT REQUIRES SEVERAL ATTEMPTS BEFORE IT ACTUALLY GOES IN TO THE KEY SLOT WITHOUT RESISTANCE. IT IS AS IF ONE IS PUTTING THE WRONG KEY INTO THE WRONG KEY HOLE. WHEN IT DOES FINALLY GO IN, IT MAY TAKE SEVERAL MORE ATTEMPTS FOR THE KEY TO FINALLY TURN AND START THE VEHICLE. *TR
I PARKED MY CAR OUTSIDE A LOCAL STORE WITH A NEARLY ZERO DECLINE. AFTER ENTERING THE STORE AND BEGINNING TO SHOP - A FELLOW SHOPPER CAME IN TO TELL ME THAT MY CAR HAD ROLLED BACKWARDS AND HIT ANOTHER VEHICLE. LUCKILY THERE WAS NO MAJOR DAMAGE TO EITHER VEHICLE. WHEN I ENTERED MY VEHICLE THE GEAR SHIFT WAS IN FACT IN PARK BUT THE CAR HAD ROLLED BACK ANYWAYS AND STOPPED ONLY BECAUSE IT HIT ANOTHER VEHICLE IN THE PARKING LOT. *TR
UNABLE TO TURN KEY IN IGNITION. APPARENTLY THIS IS AN ISSUE THAT MANY 2003 HONDA PILOT OWNERS ARE HAVING. THIS CAN BE A SAFETY ISSUE AS IT CAN LEAVE SOMEONE STRANDED IN A REMOTE AREA AS HAPPENED WITH ME. IF THE MALFUNCTION IS CAUSED BY A FAULTY PART THEN HONDA SHOULD BARE SOME OF THE RESPONSIBILITY AND COST TO CORRECT THE PROBLEM. *TR
SUDDEN DOWNSHIFTING AND SHUDDERING, CHECK ENGINE LIGHT CAME ON AND DIFFICULTY IN SHIFTING. ENGINE LIGHT REMAINED ON AND OCCASIONAL SHIFTING PROBLEMS FOR A FEW WEEKS UNTIL CHECKED BY DEALER - PO740 AND PO730 NEEDS TRANSMISSION REPLACEMENT AND ENGINE MOUNT. SAME PROBLEM AS A 100 OF OTHERS. ORIGINAL OWNER FULLY DEALER MAINTAINED FOR 10+ YEARS, EVEN WITH FAIRLY HIGH MILES WELL MAINTAINED TRANSMISSION SHOULD NOT FAIL. HONDA DEALER QUOTED $5500 FOR HONDA REBUILT TRANSMISSION WITH NO MENTION OF ANY ASSISTANCE OR OF THE WELL KNOWN AND FREQUENT OCCURRENCE OF THIS ISSUE. A DEFINITE SAFETY ISSUE AS SIMPLE LUCK THIS DIDN'T OCCUR ON THE HIGHWAY AT GREATER SPEED IN HIGH TRAFFIC I FREQUENTLY DRIVE. *TR
WHILE DRIVING, THE FRONT-LEFT BRACKET OF THE DRIVERS SEAT BROKE, CAUSING THE SEAT TO MOVE ERRATICALLY, LEADING TO TEMPORARY LOSS OF CONTROL. THE INCIDENT HAD THE POTENTIAL OF BEING MUCH MORE SERIOUS, HAD THERE BEEN MORE TRAFFIC AND/OR WERE I DRIVING AT HIGHER SPEEDS. THIS ISSUE SEEMS TO BE QUITE COMMON AMONG HONDA PILOTS. FURTHER RESEARCH SHOWS MANY PILOT OWNERS HAVE HAD THE EXACT SAME PROBLEM, SPECIFICALLY, FAILURE OF THE FRONT-LEFT DRIVERS SEAT BRACKET. AS A RESULT, I TOOK MY VEHICLE TO MY DEALERSHIP, NORM REEVES HONDA, TO HAVE THE ISSUE REMEDIED. I WAS QUOTED A PRICE OF $1,600 TO HAVE THE PROBLEM FIXED. WITH NO OTHER CHOICE, I AGREED TO THE PRICE AND SCHEDULED AN APPOINTMENT FOR A SATURDAY MORNING. I TOOK MY VEHICLE IN THAT SATURDAY AND WAITED 8 HOURS IN LOBBY ONLY TO HAVE THE SERVICE ADVISOR TELL ME THAT THE REPAIR WOULD HAVE TO BE DELAYED, DUE TO THE FACT THAT THE PART ORDERED FOR THE REPLACEMENT WAS DEFECTIVE. THIS FACT ONLY FURTHER LEADS ME TO BELIEVE THAT THERE IS A SERIOUS MANUFACTURER'S ISSUE WITH THIS PART OF THE VEHICLE. *TR
I WAS TRYING TO LEAVE FROM WORK AND WHEN I TRIED ENTERING THE KEY IT GOT STUCK HALF WAY. I REMOVED IT AND TRIED AGAIN AND THE KEY WENT IT BUT WOULD NOT TURN. I HAD TO TRY MANY TIMES AND THEN CALLED MY HUSBAND, HE SAID TO TAKE THE KEY OUT AND WAIT COUPLE MINUTES THEN TRY AGAIN. I DID WHAT HE SAID AND AFTER THE SECOND TRY IT FINALLY TURNED. SINCE THAT DATE I KEEP HAVING THE SAME PROBLEM AND I RECENTLY RECEIVED A RECALL LETTER AND THOUGHT SINCE ITS A RECALL HONDA WOULD REPAIR AT NO COST TO ME. WELL TO MY SURPRISE I JUST FOUND OUT THAT THIS IS NOT PART OF THE RECALL AND WILL HAVE TO PAY FOR THEM TO REPAIR. THE RECALL I RECEIVED SAID THE INTERLOCK LEVER IN THE IGNITION SWITCH MAY BECOME DEFORMED. :( *TR
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE SEAT FRAME FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT BRACKET FRACTURED AND THE SEAT WOULD MOVE AROUND WHILE THE CONTACT WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SEAT FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000 AND CURRENT MILEAGE WAS 66,595.
OWNER DRIVER WAS STOPPED ON RED LIGHT ALONG WITH 20 OTHER CARS , THE DRIVER WAS LAST IN THE LANE AND OTHER DRIVER DID NOT APPLIED BRAKES, THIS VEHICLE WAS BANGED FROM THE BACK. BODY DAMAGE WAS REPAIRED BY WESTMINSTER HONDA IN COSTA MESA . CALIFORNIA, BODY REPAIR COST OF $ 3,500 WAS PAID BY INSURANCE COMPANY OF THE PERSON WHO WAS AT FAULT, THE AUTO TRANSMISSION REPLACEMENT COST OF $ 6,500 WAS RECOVERED FROM THE ME WHO WAS NOT AT FAULT. THE QUESTION IS AT THAT TIME THE AIR BAG WAS NOT DEPLOYED BECAUSE OF FAULT? AFTER THAT I GOT RECALL NOTICE FROM AMERICAN HONDA FOR TWO AIR BAGS DRIVER SIDE AND PASSENGER SIDE, THE NOTICE CAME IN THE MONTH OF JANUARY 2015, FIRST THEY DELAYED THE REPAIR TASK BY MAKING AN EXCUSE THAT THEY ARE VERY BUSY AND FIRST APPOINTMENT IS AVAILABLE ON FEBRUARY 28 TH AT AUTO NATION HONDA IN GILBERT AZ THEN I GOT AN E MAIL AND A CALL FROM DEALER THAT THE PARTS ARE ON BACK ORDER, AND THEY WOULD NOT KNOW WHEN PART WILL BE AVAILABLE. AFTER THAT I CALLED AMERICAN HONDA, THEY HAVE INTERVENED AND ASSURED ME THAT AUTO NATION HONDA WILL CALL ME TO SCHEDULE APPOINTMENT AGAIN. THEN I GAVE 4 - 5 CALLS TO AUTO NATION HONDA, TILL TODAY AS OF APRIL 19TH THIS REPAIR IS NOT FIXED EVEN THOUGH ALL PARTIES KNOW THAT THIS IS CRITICAL TO THE LIFE OF DRIVERS AND PASSENGERS IN THIS VEHICLE. NOW I AM IN ROUND ROCK TEXAS, SO I WILL NEED TO SEE NEW DEALER WILL SOMEBODY CONTROL THESE AUTO COMPANIES AND DEALER FOR COMPLIANCE? THANKS *TR
I WAS UNABLE TO START MY CAR DUE TO FAULTY IGNITION SWITCH. I WAS STRANDED, WITH MY KIDS, AND IN THE COLD-UNABLE TO EVEN RUN THE HEAT. THE KEY ISSUE WAS REPORTED TO HONDA AND I WAS WAITING FOR HELP FROM THE COMPANY DUE TO THE KNOWN DEFECT IN THE KEY/IGNITION TUMBLERS, AS WIDELY REPORTED TO ME BY A LOCKSMITH AND A DEALER. HONDA HAS BEEN UNWILLING TO ISSUE A RECALL NOTICE REGARDING THIS DEFECT. *TR
Data synced from NHTSA on May 4, 2026