NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TAKATA RECALL. CALLED DEALER AFTER GETTING NOTICE ON 7/11/16. CALLED BACK 7/18/16. STONEWALLED. TOLD TO BRING LETTER. DID ON 7/19/16. CALLED 8/1/16. CALLED 9.23/16. TOLD "PART ORDERED". DEALER UNCOOPERATIVE. ADVANTAGE HONDA, MANHASSET, NY
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 70 MPH, A LOUD BANG SOUND EMITTED FROM THE VEHICLE AND THE WHEELS SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,584.
IGNITION KEY GETS STUCK IN THE IGNITION AND DOES NOT TURN. SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM, BUT HONDA IS CHARGING FOR THE KNOWN DEFECT IN THE TUMBLER SYSTEM USED WITH THEIR SPECIAL KEY SYSTEM. PEOPLE ARE TOLD THAT THIS IS NORMAL WEAR, BUT THIS DOES NOT MAKE SENSE THAT ALL CARS EXPIRE AT THE SAME TIME AND THE FIX INVOLVES REPLACING THE ENTIRE IGNITION INCLUDING THE KEYS, LEAVING THE OWNER WITH ONE SET OF KEYS FOR THE DOORS AND A NEW SET FOR THE IGNITION. MY QUESTION, IF THE KEYS ARE WORN, HOW DO THEY STILL WORK FOR THE DOORS. ONCE THE SWITCH IS BROKER, THE CAR WILL NOT START AND THE KEY FEELS LIKE IT IS THE WRONG KEY
THE ACCELERATOR SOMETIMES FREEZES AND I CANNOT PRESS IT DOWN. WHEN I PRESS VERY HARD IT RELEASES AND GOES TOO FAST FROM THE STOP POSITION. I WAS IN THE SCHOOL ZONE STOPPED WHEN I TRIED TO START AGAIN, IT FROZE. THE GUARD WAS TRYING TO MAKE ME GO, I WAS TRYING BUT PEDAL WAS FROZEN. WHEN I PUSHED VERY HARD, IT WENT VERY FAST FROM STOP. THE COP SAW ME CLOCKED ME AND GAVE ME A $360.00 TICKET. I TRIED TO EXPLAIN THE PROBLEM. DID NOT BELIEVE ME. THIS HAS HAPPENED SEVERAL TIMES BUT NEVER THIS BAD. I HAVE SENT TO THE SHOP AND WAS TOLD IT WAS THE THROTTLE BODY.
2004 HONDA PILOT. CONSUMER WRITES IN REGARDS TO SECOND RECALL NOTICE TO REPLACE PROPELLANT WAFERS INFLATOR IN PASSENGER AIRBAG ISSUES. *SMD THE CONSUMER STATED THE PASSENGER AIR BAG SHOULD HAVE BEEN REPLACED AT THE SAME AS THE DRIVER AIR BAG. *JB
ENGINE MOTOR MOUNT FAILED AT 16 YEARS AND 70000 MILES
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT WOULD MOVE INDEPENDENTLY. THE CONTACT STATED THAT THE SEAT FELT AS THOUGH IT WOULD DISLODGE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BOLT HAD FRACTURED AND THAT DRIVERS SEAT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
KEYS CAN BE TAKE OUT OF THE IGNITION KEY CYLINDER AT ANY TIME, ENGINE ON OR OFF, IN PARK OR REVERSE OR DRIVE. SEEMS LIKE A WORN OUT IGNITION CYLINDER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
HAD MY CAR SERVICED FOR 4 RECALLS: 12-056 -MANUFACTURERCAMPAIGNID:12-056 LIGHTING SWITCH HARNESS WEAR, MFR CAMPAIGN/SAFETY RECALL NOTICE:13-011 -MANUFACTURERCAMPAIGNID:13-011 SHIFT INTERLOCK, MFR CAMPAIGN/SAFETY RECALL NOTICE:16-047 -MANUFACTURERCAMPAIGNID:16-047 PASSENGER AIRBAG INFLATOR. I WENT TO PICK UP MY CAR AT THE DEALERSHIP AND IT WAS DRIVEN TO ME. I WENT HOME AND IT DROVE PERFECTLY FINE. YESTERDAY, I TRIED STARTING IT AND A COUPLE THINGS HAPPENED, AS I INSERTED MY KEY, IT GOT STUCK HALFWAY OR SO. I PULLED THE KEY OUT AND REINSERTED. IT WORKED AGAIN. I HEADED OUT TO WORK. LEAVING WORK, IT HAPPENED AGAIN, THE KEY GOT STUCK, I PULLED IT OUT, REINSERTED IT, AND REPEATED THAT A FEW TIMES. THE KEY FINALLY WENT IN. LATER THAT EVENING, I WAS GOING TO THE STORE. THE KEY INSERTED JUST FINE, BUT THEN IT WOULDN'T TURN. THE NEXT MORNING, A REPEAT. THIS SHOULD BE A RECALL.
THE DRIVERS SEAT LOWER METAL BRACKET BROKE CAUSING THE DRIVERS SEAT TO BE UNSTABLE WHEN SITTING IN THE SUV AND WHEN ACCELERATING. I HAVE SEEN AT SEVERAL OTHER COMPLAINTS BOTH ON THIS WEB SITE AND IN THE HONDA PILOT FORUM. I CALLED THE DEALER ABOUT ASKING FOR A REPAIR WHO REFERRED ME TO HONDA USA. I CALLED AND REPORTED THE PROBLEM TO HONDA AND THEY ARE UNWILLING TO FIX THIS SAFETY ISSUE WHICH IS A SAFETY DEFECT BECAUSE THERE IS NO RECALL ISSUED FOR THIS PROBLEM. IF THIS VEHICLE WERE TO BE IN AN ACCIDENT THE SEAT WOULD LIKELY BREAK LOOSE AND THROW THE DRIVER AND THE SEAT OUT OF THE VEHICLE. I JUST NOTICED THIS PROBLEM WHILE DRIVING THE VEHICLE .
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD HAD DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL I GOT A RECALL NOTICE FROM HONDA TELLING ME TO HAVE THE PASSENGER AIR BAG REPLACED AS SOON AS POSSIBLE AND NOT TO HAVE A PASSENGER IN THE FRONT SEAT UNTIL I DO. HOWEVER, MY LOCAL HONDA DEALER SAYS THAT MICHIGCAN CARS ARE NOT AT RISK AND HONDA TOLD THEM THEY WOULD NOT BE RECEIVING ANY REPLACEMENT AIRBAGS UNTIL 2018. WHAST DO YOU RECOMMEND.
REAR SPOILER (WITH 3RD TAIL LIGHT AND WASHER NOZZLE) FELL OFF WHILE DRIVING
KEY SWITCH FAILURE AFTER INTERLOCK WAS REPLACED (HONDA RECALL) KEY GETS STUCK IN IGNITION WON'T TURN OR START VEHICLE. HONDA RECOMMENDS NEW KEY WHICH WILL WORK 3-4 WEEKS THEN TELL YOU YOU NEED NEW IGNITION SWITCH. HONDA ADMITS INTERLOCK FAILURE CAUSES ADDITIONAL WEAR TO KEY SWITCH AND KEY SWITCH FAILURE BUT ONLY RECALLED AND FIXED INTERLOCK PIN AND NO PARTS THAT WERE DAMAGED BY FAILURE OF THE INTERLOCK PIN. THIS HAS BEEN ONGOING PROBLEM WITH PILOTS FROM 2002-2013. EVEN IF KEY SWITCH IS REPLACED YOU ARE ADVISED IT WILL FAIL AGAIN IN 4-5 YEARS PER HONDA DEALER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TRANSMISSION FAILURE ON THE HIGHWAY. ENGINE BEGAN TO REV TO HIGH RPMS WITH NO POWER
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I AM THE ORIGINAL OWNER OF A 2004 HONDA PILOT EX-L AND HAVE HAD ONLY VERY MINOR ISSUES UP UNTIL NOW. YESTERDAY, WHILE ENTERING THE VEHICLE, I NOTICED A GREAT DEAL OF PLAY IN THE DRIVER'S SEAT BACK. ASSUMING AN ANCHOR BOLT WAS LOOSE, I CHECKED THE LEFT FRONT SEAT AREA WHERE THE MOVEMENT WAS THE GREATEST AND DISCOVERED THE LEFT ADJUSTER ASSEMBLY ARM ALMOST COMPLETED SHEARED FROM THE MAIN ADJUSTER ASSEMBLY. THE STRUCTURAL INTEGRITY OF THE SEAT IS NOW SEVERELY COMPROMISED AND IS A SAFETY HAZARD AS THE SEAT WILL BECOME DETACHED IN ANY ACCIDENT. I'VE NOTED NUMEROUS COMPLAINTS OF THIS EXACT SAME PIECE ON THIS AND OTHER WEBSITES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
BRACKET ON LEFT FRONT POWER SEAT BROKE; IT HOLDS THE SEAT TO THE FLOOR; AND SEAT ROCKS BACK AND IS NOT FASTENED AT LEFT FRONT TO THE CAR. VERY DANGEROUS AND MUST BE FIXED.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED AND WHEN THE VEHICLE WAS IN FIRST GEAR AND ATTEMPTING TO PLACE THE VEHICLE IN SECOND GEAR, THE GEAR WOULD SEIZE IN FIRST GEAR AND WAS UNABLE TO SHIFT INTO SECOND. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THE AUTOMATIC SYSTEM, THE AUTOMATIC TRANSMISSION, SYSTEM, AND THE CLUTCH FAILED. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. AN INDEPENDENT MECHANIC STATED THAT THE FRAME WAS RUSTED AND THE AXLE FELL THROUGH. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 213,000.
2004 HONDA PILOT AIR BAG IS ON AND I BROUGHT THE PILOT TO HONDA OF TYSON CORNER THEY DIAGNOSE AND DETERMINED AND RECOMEND TO REPLACE BOTH IMPACT SENSORS $751 #2 REPLACE SRS CONTROL UNIT $918.00 AND THE DEALER TOLD INTERNAL FAILURE OF SRS UNIT UNIT REPLACE MENT REQUIRED AND MAY NEED BOTH SIDE IMPACT SENSORS. I DECLINED REPAIR I CAN NOT AFFORD THIS BIG AMOUNT BECAUSE MIGHT PART OF THE SAFETY WARRANTY, PLEASE HELP.
THE DRIVER'S SEAT POPPED AND NOW TILTS BACKWARDS FROM THE LEFT. UPON INVESTIGATION I FOUND THE EXACT PROBLEM OTHERS HAVE REPORTED TO NHTSA REGARDING THIS YEAR MODEL: THE LEFT SIDE BRACKET THAT HOLDS THE MOTOR FOR THE POWER SEAT BACK BROKE ALONG THE RIVET LINE. THIS HOLDS THE SEAT BOTTOM TO BODY OF THE SEAT. THIS WAS PERFECTLY DESCRIBED IN A COMPLAINT LODGED 4/25/2015 FROM TAMPA, FL. THIS APPEARS
WHILE DRIVING TO WORK THIS MORNING (COLD MORNING, ON CITY STREET) I TURNED MY DRIVER SEAT HEATER ON HIGH. THE DRIVER SIDE SEAT HEATER WAS ON FOR ABOUT 20 MINUTES WHEN SUDDENLY THE BACK BECAME VERY HOT. IT STARTED TO SMELL AND MY BACK WAS SLIGHTLY SCALDED BEFORE I REALIZED WHAT WAS HAPPENING. I QUICKLY TURNED MY SEAT HEATER OFF AND SOON AFTER TURNED MY CAR OFF TO INVESTIGATE. THE BACK PORTION OF THE SEAT (MIDDLE SPOT) WAS STILL VERY HOT TO TOUCH AND REMAINED THAT WAY FOR AT LEAST 15 MINUTES IN 35 DEGREE WEATHER! MY CAR AND ESPECIALLY THE DRIVER SIDE SEAT HAS A BURNT RUBBER ODOR. I TRULY FEEL THAT IF I HAD NOT TURNED MY SEAT HEATER OFF WHEN I DID, THAT IT WOULD HAVE CAUGHT FIRE WITH ME DRIVING! NO I'M AFRAID TO UTILIZE THE SEAT HEATER. HONDA NEEDS TO DO SOMETHING ABOUT THIS VIA REPLACEMENT OF FAULTY WIRING OR ELEMENT BEFORE SOMETHING MORE SERIOUS HAPPENS TO SOMEONE!
I AM THE ORIGINAL OWNER OF MY 2004 HONDA PILOT. OVERALL, GOOD VEHICLE BUT HAS ALWAYS BEEN A PROBLEM WITH THE DRIVER SIDE HEATED SEAT. IT GETS TOO HOT AND FELT LIKE A BURN TO YOUR SKIN. I MENTIONED TO THE DEALER EARLY ON AND WAS TOLD TO DECREASE THE USE. SO, I HAVE DECREASED THE USE OF THE HEATED SEATS OR USED ON LOW FOR A SHORT TIME UNTIL THE SUV WAS WARM AND COMPLETELY TURNED OFF. THE SEAT IS NOT HEATING AT ALL NOW. IT HAS APPROX. 175,000MILES AND HAS BEEN WELL MAINTAINED. I FEEL THAT THERE HAS BEEN TOO MANY COMPLAINTS AND THIS ISSUE NEVER ADDRESSED OR A RECALL DONE.
LATE IN 2015 I RECEIVED A MAILING FROM WILDE HONDA, WAUKESHA, WI AN "URGENT/RECALL NOTICE" CONCERNING MY 2004 HONDA PILOT REGARDING A POTENTIALLY DEFECTIVE AIRBAG INFLATOR. I CONTACTED THE DEALER LISTED AND SCHEDULED AN APPOINTMENT. I DROPPED MY CAR OFF ON 12/28/15 TO HAVE THIS REPAIR PERFORMED. . THE REASON FOR THE APPOINTMENT WAS THIS AIRBAG SERVICE. . . I ON THE RECEIPT PROVIDED IT SHOWS THAT THEY HAD PERFORMED THE AIR BAG INFLATOR SERVICE. IN EARLY FEBRUARY OF 2016 I RECEIVED ANOTHER MAILING INFORMING ME TO HAVE THIS AIRBAG SERVICE PERFORMED. I CALLED THE DEALERSHIP. THE ORIGINAL SERVICE ADVISOR SAID THAT THE REPAIR ON THE AIR BAG RECALL HAD NOT BEEN PERFORMED AT THE EARLIER SERVICE APPOINTMENT. HE DID NOT KNOW WHY, AND ADMITTED IT WAS A MISTAKE. I EVENTUALLY TALKED TO THE SERVICE MANAGER. HE OFFERED TO REPAIR THE CAR IF IT WAS BROUGHT BACK. MY CONCERNS IN THIS CASE , IT MIGHT BE A COMMON ONE WITH THIS DEANSHIP. THEY NEVER CONTACTED ME REGARDING THIS ISSUE. I CONTACTED THEM IN FEB 16 TO FOLLOW UP ON ANOTHER RECALL NOTICE. TWO MONTHS AFTER THE SUPPOSED AIRBAG REPAIR.THEY HAVE MY CELL NUMBER AND MAILING ADDRESS AND CANNOT PROVIDE ANY PROOF THEY EVER TRIED TO CONTACT ME. I HAVE A PHONE LOG AND SHOW NO INCOMING CALLS FROM THEM IT SEEMS THAT THEY WERE ONLY CONCERNED WITH THIS SPECIFIC ISSUE WHEN HONDA WOULD NOT REIMBURSE THEM FOR THIS WARRANTY REPAIR BECAUSE THEY USED THE INCORRECT PART TO MAKE THE REPAIR! THE DEALERS ACTIONS HAVE PLACED THE SAFETY OF MY FAMILY RISK. THEIR ONLY OFFER TO FIX THIS AIR BAG SERVICE MISTAKE IS TO BRING THE CAR BACK FOR SERVICE. IF THIS WAS NOT A RECALL ITEM THAT WAS INVOLVED, I DOUBT I WOULD HAVE HEARD BACK FROM THEM. I WOULD BE DRIVING AN POTENTIALLY UNSAFE CAR, THINKING THE ISSUE HAD BEEN ADDRESSED. THIS DEALERSHIP MISREPRESENTS THE TRUTH, IS SLOPPY IN RECORD KEEPING, AND USES INCORRECT PARTS FOR A RECALL SERVICE.
IN 12/2015, THE ENGINE AND VTM4 LIGHT TURNED ON AND CONCURRENTLY, THE CAR WAS DIFFICULT TO DRIVE AS THE ENGINE REVVED AND TRANSMISSION SHIFTED. UPON INSPECTION BY HONDA, THEY FOUND THAT THE ELECTRICAL WIRES IN FRONT AND BACK WERE CHEWED ON BY RODENTS. THEY STATED THAT THE SOY COATED WIRES WERE A KNOWN ISSUE AND IT SHOULD BE COVERED BY MY INSURANCE. STATE FARM STATED THAT IT WAS NOT COVERED. I HAD TO PAY THE TOTAL BILL OF $1,543.33.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS ON THE DRIVER SIDE FAILED TO ILLUMINATE INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
OUR PILOT FRONT PASSENGER FLOOR GETS SOAKING WET WHEN IT RAINS! OUR CAR IS PARKED IN A DRIVEWAY AND STATIONARY. AFTER A RAINSTORM IS WHEN WE FIND THE SOAKED CARPETING ON THE PASSENGER SIDE OF THE CAR. THE WATER SEEPS UNDER THE PASSENGER SEAT WHERE MOLD CAN FORM. THE SEATS ARE DIFFICULT TO REMOVE AND THE AREA CAN'T BE VACUUMED EFFECTIVELY. THERE SEEMS TO BE EITHER FAULTY HARNESS PLUGS OR ANOTHER AREA IN FRONT TIRE FLAPS THAT THE COMPANY DIDN'T SEAL RESULTING IN SOAKING WET CARPETS THAT CAN SHOW SIGNS OF MOLD. I HAVE VERY BAD ALLERGIES AND THIS IS NOT ACCEPTABLE. I ALSO HAVE MY CHILDREN, GRANDCHILDREN AND SOMETIMES GREAT GRANDCHILDREN IN THIS CAR AND I'M AFRAID THAT ANY MOLD COULD COMPROMISE OUR HEALTH! WHY ISN'T HONDA TAKING CARE OF THIS ISSUE WHEN THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ONLINE CONCERNING THIS ISSUE? WE HAVE BEEN HAVING THIS ISSUE FOR THE LAST THREE YEARS AND IT'S GETTING RIDICULOUS. THERE ARE HUNDREDS IF NOT THOUSANDS OF THIS SAME COMPLAINT ONLINE!
LEFT FRONT BRACKET ON DRIVER SEAT HAS BROKEN ON ITS OWN WITHOUT ANY OUTSIDE INFLUENCE. WIFE PARKED IN DRIVE WAY LEANED BACK TO EXIT VEHICLE AND THE BRACKET BROKE.
TAKATA RECALL AFTER GETTING THE RECALL IN 2015 I HAD THE AIRBAGS CHECKED AND REPLACED ON 10/15/2015 AT HONDA OF VALLEY STREAM SERVICE STATION. DESPITE THIS I HAVE BEEN GETTING LETTERS INCORRECTLY STATING THAT I DIDN'T GET IT REPAIRED YET. I HAVE UPLOADED THE DOCUMENTATION SHOWING THE AIRBAG REPAIR DONE ON 10/15/2015. PLEASE CORRECT THE RECORD SO I STOP GETTING THE MAILINGS REGARDING THIS. I ALSO WANT TO CORRECT THE RECORD SO THERE IS NO PROBLEM IF I WANT TO SELL THE CAR.
I HAVE A 2004 HONDA PILOT WITH ROUGHLY 174,000 MILES ON IT. IT HAS BEEN WELL CARED FOR AND THE ENGINE SEEMS TO RUN GREAT. I ACQUIRED THE CAR ABOUT A MONTH AGO AND UPON DRIVING IT I NOTICED A FAINT SHUDDERING BETWEEN GEARS UPON ACCELERATION FROM 2-50 MPH. THE WEEKS WENT ON AND IT IS NOW VERY SCARY TO DRIVE IT SHUDDERS TERRIBLY WHILE ACCELERATING AND DECELERATING FROM 2-50 MPH. IT FEELS AS IF THE VEHICLE IS GOING TO JUST STALL OR POSSIBLY LOCK UP AND CRASH OFF THE ROAD I HAVE AN INFANT SON AND IM AFRAID TO HAVE HIM IN THE VEHICLE. THE CAR WAS BOUGHT OUTRIGHT FROM A CERTIFIED HONDA DEALERSHIP FOR OVER 10,000 $ A FEW YEARS BACK,. AND LIKE I SAID THE CAR IS BARELY DRIVABLE THE STEERING IS VERY UNPREDICTABLE AND WILD IT IS UNRESPONSIVE AT TIMES WHEN IM TURNING THE STEERING WHEEL THE CAR CONTINUES TO GO STRAIGHT. THE NOISE FROM THE FRONT DIFFERENTIAL AREA ALONG WITH THE BRAKES ARE SO LOUD WHEN GOING DOWN HILL THAT THEY CAN BE HEARD OVER THE RADIO ON LEVEL 24-27. I CAN FEEL THE CONSTANT VIBRATION AND UPSET IN THE FRONT END SO BAD WHILE DRIVING THAT I HAVE TO MUTE THE RADIO AT TIMES TO MAKE SURE THE VEHICLE ISN'T SCRAPING AND SPARKING ALONG DUE TO A TRANSMISSION LOCK UP CAUSE IT JUST FEELS LIKE SOMETHING IS TERRIBLY WRONG. I M TOO AFRAID TO EVEN GO ON THE FREEWAY UNLESS ABSOLUTELY NECESSARY BECAUSE IM AFRAID OF BEING INJURED OR KILLED BY THIS ALL TOO COMMON PROBLEM I'VE BEEN READING ABOUT. THIS FACT IS VERY TROUBLESOME BECAUSE I LIVE WHERE THE ONLY WAY TO GET ANYWHERE IS TO GO ON THE FREEWAY SO I DON'T KNOW WHAT IM GOING TO DO. WITH THE AMOUNT OF COMPLAINTS ON THIS EXACT ISSUE IM SURPRISED THERE IS NO LAW SUIT... I AM GOING TO TRY TO SEE WHAT I CAN DO TO GET ONE STARTED... IF YOUR PRODUCT HAS BEEN PROVEN DEFECTIVE LIKE THIS OBVIOUSLY HAS THEN HONDA REALLY NEEDS TO OWN UP ITS NOT FAIR HOW MUCH MONEY WE ALL LOSE BY PURCHASING THIS POS FOR THE HIGH RESALE PRICES WE PAY!!!
THE REAR HATCH HAS TO BE LIFTED MANUALLY AND HELD UP AT ALL TIMES OR IT WILL CRASH DOWN ON YOU WITH THE FULL WEIGHT OF THE HATCH. I HAD TO USE BOTH OF MY HANDS TO GET IT OPENED. I HAD TO PHYSICALLY HOLD IT UP TO ACCESS ANYTHING IN THE BACK. IT'S EXTREMELY HEAVY. I WAS WORRIED IT WOULD COME CRASHING DOWN ON MY BACK, HEAD OR ARM, CAUSING SERIOUS INJURY. THE VEHICLE WAS PARKED, NO ENGINE RUNNING. THIS IS NOT A REMOTE OPEN HATCH.
I WAS APPROACHING A LIGHT WHERE A VEHICLE WAS MOVING BUT SUDDENLY STOPPED BECAUSE OF TRAFFIC AHEAD. WHEN I APPLIED MY BRAKES, THE BRAKE WHEN IMMEDIATELY TO THE FLOORBOARD AND THERE WAS A CLICK. MY CAR DID NOT SLOW DOWN BUT SLID DIRECTLY INTO THE CAR IN FRONT OF ME CAUSING FRONT END DAMAGE TO MY CAR. MY RATE OF SPEED WAS 25-30 MILES PER HOUR.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE KEY FELL OUT OF THE IGNITION SWITCH AND THE VEHICLE POWERED OFF. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERLOCK LEVER AND THE IGNITION CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,685. UPDATED 04/06/16*LJ *TR
MY AIRBAG LIGHT IS ON. I HAD AIRBAGS RECALL DONE AND THE MECHANICS STATE THE LIGHT IS NOT RELATED NOR DO THEY HAVE RECORD OF THE RECALL REPAIR BEING MADE. BECAUSE IT IS A RED LIGHT, THE SENSOR WILL NEED TO BE REPLACED @ $800 OR IT WILL NOT PASS INSPECTION. JUST WANTED TO LET PEOPLE KNOW IN THE EVENT THIS HAPPENS TO MORE PEOPLE TOO. JUST STRANGE THE SERVICE TO AIRBAGS CORESPONDS WITH THIS LIGHT. WE ALSO FOUND A SCREW IN DRIVER SIDE FLOORBOARD AFTER THE RECALL REPAIR.
THE SEAT BEGAN MOVING EARLIER TODAY AND THEN WHEN MY HUSBAND WAS GETTING OUT OF THE CAR THERE WAS A LOUD POP AND THE SEAT STARTED ROCKING. IT SEEMS TO HAVE BECOME DETACHED FROM THE CAR ON THE FRONT LEFT. WHEN ACCELERATING IT ROCKS BACK AND WHEN BREAKING IT ROCKS FORWARD. MY HUSBAND LOOKED AND THE METAL BRACKET HAS BROKEN COMPLETELY. IT SEEMS VERY UNSAFE AND WOULD BE EXTREMLY WORRIED THAT IN AN ACCIDENT THE AIR BAG WOULD CAUSE SERIOUS INJURY WHEN YOU ARE THRUST EVEN FARTHER INTO IT OR IF THE OTHER SIDE WERE TO BREAK AND YOU BE THROWN OUT REGARDLESS OF HAVING A SEATBELT.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE GEARS ALSO FAILED TO SHIFT INTO PARK MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,171. UPDATED 2/4/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $ 441.67. UPDATED 03/31/16.*JB
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
WHEN SITTING DOWN IN MY VEHICLE THIS MORNING, THERE WAS A SNAPPING NOISE AND THE SEAT ROCKED BACK TOWARD THE RIGHT REAR. REMOVING THE PLASTIC COVER, IT WAS PLAINLY VISIBLE THAT A METAL PART THAT HOLDS THE UPPER SEAT TO THE LOWER SEAT ASSEMBLY HAS SNAPPED WHERE IT ATTACHES WITH TWO INDUSTRIAL RIVETS. SEAT NOW TIPS BACKWARD RATHER EASILY, AND DOES SO WHEN I CLIMB IN OR OUT OF THE VEHICLE, AND UPON ACCELERATION. CLEARLY THE STRUCTURAL INTEGRITY OF THIS SEAT IS DESTROYED UNTIL I CAN HAVE IT FIXED/REPLACED. I AM FEARFUL THAT IF I WERE TO HAVE AN ACCIDENT, THE SEAT WILL COME COMPLETELY DETACHED. IN A 5 MIN WEB SEARCH I HAVE FOUND DOZENS OF OTHER INSTANCES OF THIS OCCURRING; THIS IS NOT A RARE PROBLEM AND NEEDS TO BE FIXED! COMPOUNDING MY PROBLEM, I AM IN THE USAF STATIONED IN THE UK, AND GETTING THIS FIXED WILL BE DIFFICULT TO SAY THE LEAST, AS THIS VEHICLE IS NOT SOLD HERE.
I BROUGHT MY 2004 HONDA PILOT TO A AUTHORIZED HONDA DEALERSHIP FOR THE AIRBAG RECALL AND WITH 2 HOURS THE AIRBAG LIGHT CAME ON. I TOLD THE VEHICLE BACK TO THE DEALERSHIP AND THEY TOLD ME MY AIRBAG UNIT HAD FAILED AND NEEDED TO REPLACED FOR $800. THE VEHICLE HAD NO AIRBAG ISSUE UNTIL THE TAKADA CANNISTER WAS REPLACED, WHICH I UNDERSTAND THE NEW UNIT IS NOT COMPATABLE WITH THE 2004 AIRBAG CONTROL UNIT. BOTH THE DEALER AND AMERICAN HONDA HAVE DENIED ANY RESPONSIBILITY FOR THE REPLACEMENT OF THE UNIT AND I HAVE BEEN DRIVING MY HONDA PILOT FOR THE LAST 2 MONTHS WITH MY FAMILY WITH NO OPERATIONAL AIRBAG SYSTEM! EXTREMELY UNPROFESSIONAL AND UNSAFE!
IN EARLY APRIL, 2015 I RECEIVED NOTICE OF AIR BAG RECALL. ON APRIL 8, 2015 I CONTACTED LANCASTER HONDA RE HAVING THE PART REPLACED. I WAS TOLD WITHIN 2 WEEKS THEY WOULD CALL ME BACK. THEY DIDN'T. ABOUT MAY, 2015 I CALLED THEM BACK, THEY APOLOGIZED AND SAID THE PART HADN'T COME IN, BUT SHOULD BE IN BY THE END OF THE MONTH. ON JULY 3,2015 I CALLED AMERICAN HONDA. THEY ALSO APOLOGIZED, BUT STATED THEY HAD BEEN UNABLE TO OBTAIN THE PART, BUT THAT IT SHOULD BE AVAILABLE BY THE END OF JULY. IT IS NOW AUGUST 3RD, 2015 AND I HAVE NOT HEARD ANYTHING FROM ANYONE. IN MY AREA WE'VE BEEN HAVING UNUSUAL HUMID AND HOT WEATHER WHICH IS SUPPOSED TO BE THE MOST DANGEROUS FOR THIS PARTICULAR DEFECT. WHEN IS THIS GOING TO BE RESOLVED?
I CALLED HONDA PLAZA BKLYN NY IN JULY IN REFERENCE TO THE RECALL LETTER I RECEIVED. THEY SAID THEY WOULD GET BACK TO ME. I CALLED 2 MORE TIMES & WAS TOLD SOMEONE WOULD CALL ME. NO ONE EVER CALLED. THEY SAY I'M ON THE LIST BUT WILL NOT TELL ME WHAT # ON THE LIST I AM. ACCORDING TO THE LETTER I RECEIVED THE AIRBAG RECALL SHOULD BE TAKEN CARE OF WITHIN 60 DAYS. IT IS NOW OVER THE 60 DAYS. I WAS GOING TO GO TO BAY RIDGE HONDA BUT THEY CAN'T PROMISE ME HOW LONG IT WILL TAKE & DON'T OFFER LOANER CARS. THEY HAVE A SHUTTLE BUS BUT IT WILL ONLY GET ME HOME. I STILL NEED A CAR TO GO TO WORK. I LEAVE MY HOME AT 3.30P. TO WORK NIGHTS SO THE SHUTTLE THEY OFFERED WILL NOT HELP ME. I BOUGHT 2 CARS FROM PLAZA HONDA AND ANY TIME I HAVE TO DEAL WITH THE SERVICE DEPT. AT PLAZA IT'S ALWAYS A PROBLEM BUT NOW IT'S A REALLY BIG PROBLEM BECAUSE IT HAS TO DO WITH MY SAFETY. I NEED SOMEONE'S HELP TO SEE WHY PLAZA HONDA IS - A. NOT GETTING BACK TO ME WHEN I'M TOLD SOMEONE WILL CALL ME. -B WHAT NUMBER AM I ON THERE LIST. -C WHY THIS IS TAKING OVER THE 60 DAY PERIOD. ANY HELP YOU CAN GIVE WITH THIS WILL BE GREATLY APPRECIATED.
WE NOTICED THAT THE PLASTIC PANEL COVERING THE DRIVER'S SEAT CONTROLS CAME DETACHED. SHORTLY AFTER THE SEAT BEGAN ROCKING SLIGHTLY. FINALLY, THERE WAS A LOUD POP AND THE SEAT NOW ROCKS FREELY. IT IS SCARY AND DANGEROUS TO HAVE TO DRIVE A VEHICLE WHILE THE SEAT RESPONDS TO ALL MOVEMENT. IT WILL NO LONGER ALLOW YOU TO INCREASE THE INCLINE OF IT, SO IT'S RECLINED AT THE SAME TIME. WHAT STARTED AS TWO SCREWS BREAKING FREE FROM THE DECORATIVE LEVER COVER QUICKLY TURNED INTO A MAJOR STRUCTURAL ISSUE.
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO VIBRATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Data synced from NHTSA on May 4, 2026