NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2014 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal sound coming from the passenger’s side wheel. Additionally, the transmission failed to shift into gear as needed while moving the gear shifter. The check engine warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure had progressed. The vehicle was taken back to the same local dealer to be diagnosed; however, the cause of the failure was not identified. The contact related the failure to NHTSA Campaign Number: PE25008 (Engine); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000.
BOTH FRONT TIRE RIMS ON MY 2014 HONDA PILOT HAVE HAD TO BE REPLACED DUE TO CRACKED RIMS. THE LEFT FRONT RIM HAS BEEN REPLACED TWICE. THE RIGHT FRONT IS NOW CRACKED. THIS CAR IS DRIVEN UNDER NORMAL CONDITIONS. LEFT FRONT FIRST CRACK WAS IN 2017. LEFT FRONT SECOND CRACK 13 MONTHS LATER. RIGHT FRONT CRACKED RIM NOV 2018.
FRONT WHEEL BEARINGS (LEFT AND RIGHT) WENT AT 60K MILES. SUNROOF NEEDED FULL REPLACEMENT AT 60K (RUST WAS EVIDENT INDICATING SIGNS OF ONGOING LEAK), ENGINE BUSHING NEEDED REPLACED AT 60K MILES. ALIGNMENT NEEDED BECAUSE ENGINE BUSHING AND WHEEL BEARING REPLACEMENT.
SINCE PURCHASING THIS VEHICLE WE HAVE HAD NUMEROUS RIMS CRACK ALONG THE WELDS. WE ARE AT OUR THIRD THAT WILL NEED TO BE REPLACED NOW. THE FIRST WAS REPLACED BY THE DEALER AT NO COST TO US, THE SECOND WE HAD TO PAY (DEALER COST) FOR THE RIM AND WERE TOLD IF IT HAPPENED AGAIN IT WOULD NO LONGER BE THEIR PROBLEM. I DRIVE IN NORMAL CONDITIONS, TO AND FROM MY KIDS SCHOOL(ROUND TRIP ON PAVED CITY STREETS 2 MILES) AND TO WORK (AGAIN ROUND TRIP ON CITY STREETS MAX 18 MILES). THE VEHICLE HAS NOT HIT ANY CURBS OR MAJOR POT HOLES ON ANY OF THESE OCCURRENCES. TODAY WHEN LEAVING FOR THE DAY WE HAD OUR TIRE PRESSURE LIGHT ON IN THE CAR. WE FILLED THE AIR AND WITHIN 3 HOURS IT WAS LIT UP AGAIN. ONCE WE ARRIVED HOME AND PARKED WE PLACED WATER ON THE WELD IN THE SAME SPOT AS THE LAST CRACK AND SURE ENOUGH IT IS LEAKING AT A CRACK IN THE WELD AGAIN. THIS IS NOT ONLY A HASSLE, BUT HAD THESE WHEELS FAILED CATASTROPHICALLY IT COULD BE FATAL FOR MY CHILD AND MY FAMILY. THE HONDA DEALER IN SANTA ROSA, CA HAS IMPLIED THAT IT IS MY DRIVING THAT HAS CAUSED THESE CRACKS. I HAVE BEEN ONLINE AND SEEN NUMEROUS COMPLAINTS ABOUT FAULTY WELDS ON THIS YEAR PILOT. THERE IS OBVIOUSLY AN ISSUE AND IT SHOULD BE INVESTIGATED AND RECALLED.
PAINT PEELING FROM THE ROOF IN LARGE CHUNKS. SEEMS TO BE RELATED TO TSB APAS09282017903.
"TAKATA RECALL" UNFORTUNATELY, BEFORE THE RECALL BOTH AIRBAGS DEPLOYED. THE PASSENGER SIDE EXPLODED LEAVING A BURN ON THE PASSENGERS LEG. THE DRIVERS SIDE BAG ALSO EXPLODED AFTER DEPLOYMENT LEAVING A BURN ON THUMB OF RIGHT HAND OF DRIVER. THE DEPLOYMENT WAS DUE TO ACCIDENT INVOLVING A DEER ON A STATE HIGHWAY.
CHECK ENGINE AND VSA/VTM-4 LIGHTS APPEARED ON DASH. TOOK TO HONDA DEALER AND CODE RETURNED ISSUE WITH A MISFIRE IN CYLINDER #3 DUE TO A PISTON RING FAILURE. KNOWN ISSUE 2009-2013 HONDA PILOTS THAT RESULTED IN CLASS ACTION LAWSUIT. HONDA REPAIRED THOSE VEHICLES AT NO COST AND EXTENDED ENGINE WARRANTY. HONDA NOT WILLING TO DO THE SAME FOR A KNOWN ISSUE IN A 2014 VERSION.
CRACKED RIMS IT HAS HAPPEN TWICE
IN MAY I HAD A PROBLEM WITH THE #2 CYLINDER PLUG FOULING IT HAPPENED AGAIN ON 7/25/18 & 1600 MILES LATER ON 9/8/18. ENGINE LIGHT COMES ON MECHANIC TOLD ME THAT IT'S A OIL SEAL PROBLEM. I SEE THAT THERE WAS A RECALL ON 2009-2013 PILOTS WHY NOT ON THE 2014? SAME PROBLEM AS COMPLAINT #11122936 THERE IS OBVIOUSLY A PROBLEM WITH SOMETHING
"TAKATA RECALL" HI, I AM JUST TRYING TO FIND OUT IF MY AIRBAG NEEDS TO BE REPLACE SINCE IT MIGHT BE DEFECTED. I RECEIVED A LETTER ABOUT RECALL ON TAKATA AIRBAGS. WHEN I CALLED THE NUMBER PROVIDED, I WAS DIRECTED HERE. THANK YOU.
THE EXTERIOR PAINT STARTED PEELING BY THE SUNROOF THEN THE HOOD AND NOW BY THE BACK WINDOW. I HAVE SEEN A LOT OF 2014 HONDA PILOTS TOURING SAME AS MINE ALSO PEELING THE SAME SO THAT MEANS THERE IS SOMETHING WRONG WITH THE PAINT. ITS NOT JUST MY HONDA. I REALLY THINK THIS SHOULD BE FIXED.
WHEN ACCELERATING OR DECELERATING FROM 40 MPH TO 60 MPH THE TRANSMISSION MAKES A HORRIBLE RUMBLING SOUND AND IT FEELS LIKE THE CAR WAS FORCED INTO A LOWER GEAR. THIS SEEMS RELATED TO THE 'ECO' MODE AND ONLY STARTED AFTER THE VEHICLE HAD 30,000 MILES ON IT. THE DEALERSHIP CALLED AMERICAN HONDA'S HEADQUARTERS BECAUSE THEY AGREED WITH THE COMPLAINT BUT WAS TOLD THIS IS 'NORMAL'. I CAN'T SELL THE CAR IN THIS CONDITION EVEN TO THE DEALERSHIP SO I'M STUCK UNLESS I PAY FOR A NEW TRANSMISSION.
THREE RIMS ARE LEAKING AND I'VE TAKEN THEM TO HONDA ON MULTIPLE OCASIONES AND THE ONLY THING THEY'VE WOULD TELL ME IS THE IT NEEDED AIR IN THEM. WHEN I TOOK THE PILOT TO DISCOUNT TIRES FOR A TIRE REPAIR THEY ADVISE ME THAT IT WAS A RIM PROBLEM.
I HAVE EXPRESSED CONCERN WITH BOTH THE HONDA DEALER AND TO HONDA CORPORATE ABOUT THE INTERIOR FLAW IN MY VEHICLE. UNDER THE DRIVERS SEAT, THERE IS AN OPEN SPACE/GAP THAT ALLOWS ANYTHING THAT'S ON THE REAR FLOOR TO ROLL ACROSS AND BLOCK YOUR GAS AND BRAKE PEDAL. I HAVE NEVER HAD THIS ISSUE WITH WITH ANY OTHER VEHICLE. I HAVE ALMOST GOTTEN INTO SEVERAL TRAFFIC ACCIDENTS BECAUSE OF THIS. THIS SHOULD BE CORRECTED BUT HONDA REFUSES TO ACKNOWLEDGE THAT THIS IS AN ISSUE AND THEY TELL ME NOT TO PUT ANYTHING ON THE FLOOR. WITH 3 KIDS SITTING IN THE BACK AND DRIVING TO PRACTICES EVERY DAY, IT'S HARD TO KEEP UP WITH ITEMS NOT BEING LEFT ON THE FLOOR. THIS IS NOT REASONABLE AND EVERYONE LEAVES ITEMS ON FLOOR. I AM EXPRESSING CONCERN BECAUSE I SHUTTLE MY 3 KIDS AROUND EVERYDAY AND I AM WORRIED ABOUT THEIR SAFETY AS WELL AS MINE. PLEASE HELP. THANK YOU.
THE AUTO WAS PARKED AND STARTED THEN THE SMOKES WERE COMING OUT. THE RESULT WAS THE AIR CONDENSER/COMPRESSOR WAS DAMAGED AND NEED REPLACE.
THIS CAR HAS A SERIOUS SHAKING ISSUE WHEN BRAKING. THIS IS WELL DOCUMENTED AND HONDA HAS NOT RELEASED ANY RECALLS FOR THIS. THIS CAR HAS A WELL KNOWN ISSUE WITH CONSUMING TOO MUCH OIL. MY CAR CONSUMES WAY TOO MUCH OIL WHICH ALSO CAUSES ISSUES WITH THE VARIABLE CYLINDER MANAGEMENT
3 OUT OF 4 STEEL WHEELS ON MY 2014 HONDA PILOT GOT A CRACK AND AN AIR LEAK ISSUE. THE VEHICLE HAS BEEN DRIVEN IN THE NORMAL CONDITIONS AND IT HAS NEVER HIT A CURVE OR ANYTHING. IT OCCURRED ON THE FIRST WHEEL ABOUT A YEAR AGO AND HONDA REPLACED IT UNDER WARRANTY AS THEY RECOGNIZED A WELDING ISSUE WHICH WAS CAUSING A CRACK AND LEAK INSIDE OF THE WHEEL. SECOND AND THIRD ONE OCCURRED BACK TO BACK IN A PAST COUPLE OF MONTHS. WHERE LEAKING WAS FOUND WAS EXACTLY SAME JOINT AREA INSIDE OF THE WHEEL WITH THE FIRST ONE AND I HAD TO REPLACE BOTH OF THEM. THIS DEFINITELY CONCERNS THE SAFETY ISSUE AS THE WHEELS ARE FALLING APART.
I MADE MY 3RD VISIT TO ANOTHER HONDA LOCATION ON 10/27/2017 AFTER HAVING ISSUES WITH THE VSA LIGHT AND CHECK ENGINE LIGHT RANDOMLY FLASHING ON AND OFF IN MY 2014 HONDA PILOT. THE FIRST TIME I'D TAKEN IT IN, (ROUGHLY 08/2017), I WAS TOLD IT WAS AN 'INTERMITTENT FAILURE' WHICH THEY WERE REQUIRED TO ADVISE ME ACCORDING TO HONDA'S 'WORKFLOW' THAT MUST BE FOLLOWED BEFORE ADDITIONAL TROUBLESHOOTING IS PERFORMED. I WAS TOLD TO LEAVE AND CONTINUE DRIVING THE VEHICLE. SHORTLY FOLLOWING, I EXPERIENCED THE SAME ISSUE. I VISITED ANOTHER LOCATION (09/2017) AND WAS TOLD THAT THE SOFTWARE WAS OUTDATED AND CAUSING THE ISSUE. THE SOFTWARE UPDATE WAS PERFORMED, BUT THE ISSUE STILL PERSISTED. MY FINAL VISIT, I SPOKE WITH THE MANAGER ON 10/27/17, I WAS TOLD THE YAW RATE SENSOR WAS 'BAD' AND NEEDED TO BE REPLACED. THE FIRST TIME I NOTICED THE ISSUE, I WAS DRIVING ON A SIDE ROAD AND ALL OF THE DASH LIGHTS BEGAN FLASHING RANDOMLY (VSA/CHECK ENGINE). I PARKED THE CAR AND CALLED THE DEALERSHIP. THE 2ND TIME, I WAS DRIVING ON THE INTERSTATE GOING ROUGHLY 65-70MPH WHEN THE ISSUE HAPPENED AND I BEGAN TO FEEL CHANGES IN THE ACCELERATION/BRAKING. I IMMEDIATELY MOVED TO GET IN A SLOW LANE TO AVOID BREAKING DOWN OR BEING HIT BY ANOTHER CAR FOLLOWING ME. THE LAST TIME FEW TIMES I HAVE NOTICED IT, THE VEHICLE HAS BEEN BOTH IN MOTION SEVERAL TIMES AND PARKED.
WE HAVE HAD 3 CRACKS IN THE WHEEL OF THIS 2014 HONDA PILOT VEHICLE. OUR CAR IS GARAGED AT NIGHT AND IS DRIVEN TO WORK (PART TIME). THE FIRST WHEEL WENT BAD WITH A LEAKING CRACK ON 8/5/17, THE SECOND WHEEL HAD A CRACK FOUND ON 10/23/17, AND THE THIRD WHEEL WENT BAD WITH LEAKING CRACK ON 9/28/17. THREE OUT OF FOUR WHEELS WITH THE EXACT SAME PROBLEM. ALL THREE TIMES THE TIRE LIGHT INDICATED THE PROBLEM. I HAVE COMPLETE RECORDS INCLUDING DEALER RECEIPTS FOR ALL THREE INCIDENENCES. NEVER ONCE WERE WE OFFERED ANY TYPE OR RESTITUTION. THIS IS OBVIOUSLY A MANUFACTURER DEFECT THAT DESERVES THE FULL INVESTIGATION OF NHTSA. I WILL BE FOLLOWING UP WITH HONDA USA AND A SMALL CLAIMS SUIT AS NEEDED.
PAINT IS PEELING OFF DOWN TO BARE METAL ON THE ROOF BETWEEN THE WINDSHIELD AND SUNROOF.
WE HAD A HUGE BUCK DEER RUN INTO THE DRIVERS SIDE OF THE VEHICLE AND THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. THE PASSENGERS SIDE AIR BAG DID DEPLOY. THIS IS NOTED IN THE POLICE REPORT AND AT THE AUTO BODY SHOP WHERE VEHICLE WAS TOWED TO. THE VEHICLE WAS IN MOTION WHEN THE DEER HIT US. THE ESTIMATE TO THE INSURANCE COMPANY IS $9,000.00.
WHEEL WELDS ARE FAULTY. THE VEHICLE HAS BEEN DRIVEN UNDER NORMAL DRIVING CONDITIONS SINCE THE DATE OF PURCHASE. HOWEVER, A HAIRLINE FRACTURE APPEARS IN THE WHEEL WELD CAUSING THE TIRE TO DEFLATE. THE VEHICLE WAS ORIGINALLY PURCHASED IN JANUARY OF 2014 AND THREE WHEELS HAVE BEEN REPLACED TO DATE BECAUSE OF THIS ISSUE. WHILE THIS IS OBVIOUSLY A MANUFACTURING DEFECT, MY CONCERN IS WITH CATASTROPHIC FAILURE OF THE WHEEL CAUSING UNNECESSARY INJURY OR FATALITY. *TR
THE HEAD GASKET ON MY 2014 HONDA PILOT BLEW WITH ONLY 23,000 MILES ON THE VEHICLE. NO WARNING LIGHTS APPEARED AND I AM WORRIED ABOUT A SAFETY ISSUE DESPITE THE REPAIRS BEING COVERED UNDER WARRANTY. I GOT THE VEHICLE BRAND NEW AND SERVICE RECORDS ARE MAINTAINED AND UP TO DATE.
MY WIFE WAS DRIVING HER CAR, AND STARTED SMELLING GAS IN THE CAB OR THE CAR. YOU COULD SMELL IT BOTH IN AND OUT OF THE CAR. TOOK IT TO THE MECHANIC AND A FUEL LINE WAS CHEWED THROUGH, LEAKING GAS INTO THE ENGINE COMPARTMENT. THE PART IS UNDERNEATH THE MANIFOLD, SO IT WILL HAVE TO BE PULLED TO REPLACE THE PART. IT WILL BE AROUND $800 TO FIX. THIS IS THE SECOND TIME WE HAVE HAD RODENT DAMAGE. WE NEVER HAD A PROBLEM WITH OUR OLDER HONDA VEHICLES.
AT 29,000 MILES (JULY 2015) THE RIGHT REAR TIRE RIM FAILED AT A WELD JOINT. IT WAS REPLACED BY HONDA. AT 35,400 MILES (APRIL 2016) ANOTHER RIM FAILED FOR THE SAME REASON. AT 42,800 MILES (JULY 2016) THE THIRD RIM FAILED DUE TO A BAD WELD JOINT. BOTH SECOND AND THIRD RIMS WERE ALSO REPLACED BY HONDA. HONDA REFUSED TO REPLACE THE REMAINING RIM, WHICH AT THE TIME WAS STILL FUNCTIONING, BUT STATISTICALLY WILL FAIL. THEY DID NEGOTIATE AND AGREE TO SELL TO US A NEW RIM AT COST, AND PROVIDE THE MOUNTING OF THE TIRE. ALL THREE RIM FAILURES WERE PRESUMABLY THE RESULT OF OVER-HEATED WELDING, WHICH PENETRATED THE RIM BARREL. AFTER A RANDOM PERIOD OF TIME AND STRESS FLEXING FROM THE ROAD SURFACE, TINY AIR CHANNELS DEVELOPED THROUGH PARTS OF THE WELDING JOINT, ALLOWING AIR TO SLOWLY ESCAPE. ALL THREE FAILURES WERE NOTICED VIA THE TIRE PRESSURE SENSORS SENT TO THE FRONT PANEL INDICATOR.
ON 9-1-15 I TOOK MY CAR TO METRO HONDA IN MONTCLAIR BECAUSE MY TIRE WAS LEAKING AIR, IN WHICH IT WAS FOUND THAT MY HONDA FACTORY RIM WAS CRACKED AT THE POINT WHERE IT IS WELDED TOGETHER. MY RIM WAS REPLACED WITH ANOTHER HONDA FACTORY RIM. THEN ON 3-1-16 I TOOK MY CAR BACK TO METRO HONDA BECAUSE ANOTHER TIRE WAS LEAKING AIR, AND AGAIN IT WAS FOUND ANOTHER RIM (DIFFERENT FROM THE FIRST ONE) WAS CRACKED AT THE POINT WHERE IT IS WELDED TOGETHER. I CALLED HONDA CORPORATION ASKING FOR FURTHER INSPECTION OF MY CAR TO ENSURE THE SAFETY OF THE RIMS. HONDA CORPORATION REFUSED TO FURTHER INSPECT MY VEHICLE. ON 6-28-16 MY TIRE WAS LEAKING AIR, AND AGAIN IT WAS FOUND THAT ANOTHER HONDA FACTORY RIM WAS CRACKED AT THE POINT WHERE IT WAS WELDED TOGETHER. 3 OUT OF MY 4 RIMS HAVE ALL CRACKED, CAUSING TIRE DAMAGE AND UNSAFE CONDITIONS FOR ME TO DRIVE.
THE PROBLEM STARTED WHEN MY PILOT REACHED 15K MILES. WHEN DRIVING I CAN FEEL THE ENGINE VIBRATE WHEN ACCELERATE AROUND 35 -45 RPM SPEED. I DID SOME RESEARCHES ONLINE AND A LOT OF PEOPLE HAVING THE SIMILAR PROBLEM ( WHEN ECO/VCM KICKS IN CAR VIBRATES) IT HAS SOMETHING TO DO WITH THE TRANSITION FROM 3 CYLINDERS TO 6 CYLINDERS. I HOPE THAT HONDA DO SOMETHING ABOUT THIS. I DON'T FEEL SAFE WHEN THE VIBRATION KICKS IN WHEN DRIVING; FELT LIKE THE ENGINE WOULD EXPLODE KINDA SCARY FEELING. ALSO IF TOO MUCH VIBRATION, IT WOULD REDUCE THE LIFE THE ENGINE. PLEASE HELP US ON THIS ISSUES.
ON APRIL 17, 2016 AT 3.30 PM WHILE FORWARD PARKING MY VEHICLE, I EXPERIENCED A SUDDEN UNCONTROLLED ACCELERATION, RESULTING IN THE VEHICLE IMPACTING THE WALL IN FRONT OF MY PARKING SPOT. THE WALL WAS APX. 20 FT FROM THE CAR AT THE TIME OF THIS INCIDENT. I HAD MY FOOT ON THE BRAKE DURING THE LATER STAGES OF THE PARKING MANEUVER AND SPEED WAS MINIMAL <5 KM/H). BEFORE COMING TO A STANDSTILL, THE ENGINE SPRUNG TO MAXIMUM RPM WITHOUT ME EVER TOUCHING THE ACCELERATOR. I DIDN'T HAVE TIME TO CONTROL IT AND THE BRAKES WERE ALSO INEFFECTIVE. UPON IMPACT THE DRIVER FRONT AIRBAG DEPLOYED AND THE HORN STARTED. I SWITCHED OFF THE ENGINE AND REMOVED THE KEYS. SEVERAL WITNESSES CAME FORWARD FOR ASSISTANCE, POLICE, AMBULANCE AND FIRE DEPARTMENT WERE ON SITE. A POLICE REPORT WAS FILED. THIS INCIDENT IS VERY CONCERNING; PEOPLE COULD HAVE BEEN SERIOUSLY INJURED HAD THIS HAPPENED IN ANOTHER LOCATION OR IF PASSERSBY WHERE PRESENT.
TL* THE CONTACT OWNS A 2014 HONDA PILOT. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS OUT OF ALIGNMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
OVER A PERIOD OF TIME FROM JAN 2016 TO THE PRESENT, I HAVE HAD ISSUES WITH FLAT TIRES TOOK TO TIRE SHOP THEY DETERMINED IT WAS A CRACK IN THE WELD OF THE RIM FRONT PASSENGER TIRE. DEALERSHIP REPLACED THE RIM. THEN A MONTH LATER DIFFERENT TIRE SAME ISSUE CRACK IN THE WELD OF THE REAR PASSENGER RIM. DEALERSHIP NOW HAS THAT RIM ON ORDER THEY ARE GOING TO REPLACE. BOTH WERE LOCATED IN THE ORIGINAL FACTORY WELD.
2014 HONDA PILOT BOUGHT FROM DEALER IN 12/2015 WITH 18,000 MILES ON ODOMETER. VEHICLE ROLLED DOWN OUR DRIVEWAY WHILE TRANSMISSION WAS IN "PARK". THIS WAS AN UNCONTROLLED RUN-AWAY VEHICLE. DRIVEWAY IS TYPICAL SUBURBAN DRIVEWAY, SLIGHT GRADE, NOTHING OUT OF THE ORDINARY. NO OTHER VEHICLE HAS EVER ROLLED DOWN OUR DRIVEWAY, EVER. THE 2014 HONDA PILOT ROLLED ON TWO DIFFERENT OCCASIONS BEFORE WE CONTACTED THE DEALER IN 01/2016. IT ROLLED AN ESTIMATED DISTANCE OF 18 FEET BEFORE COMING TO A REST PARTIALLY BLOCKING A PUBLIC ROADWAY. DEALER REPLACED TRANSMISSION UNDER WARRANTY. WHILE THAT WORK WAS BEING PREFORMED, THE LOANER CAR, ANOTHER 2014 HONDA PILOT, ALSO ROLLED DOWN THE DRIVEWAY. OUR VEHICLE WAS RETURNED WITH THE NEW TRANSMISSION AND HAS SINCE ROLLED ON TWO ADDITIONAL OCCASIONS. THE MOST RECENT ON 3/2/16 WAS CAPTURED ON VIDEO TO DOCUMENT VEHICLE IN "PARK" AND ROLLING DOWN OUR TYPICAL SUBURBAN DRIVEWAY. WE CONTACTED DEALER AGAIN. DEALER NOW STATES NOTHING MORE CAN BE DONE AND TO "JUST USE PARKING BRAKE". WE GET THAT, THAT IS GOOD GENERAL ADVICE HOWEVER THIS VEHICLE REPRESENTS A SAFETY HAZARD AND A LEVEL OF POTENTIAL LIABILITY TO US AS OWNERS THAT IS NOT ACCEPTABLE. THIS RUN AWAY VEHICLE COULD DAMAGE OTHER'S PROPERTY OR INJURE OR KILL A PERSON. WE ARE DISTRAUGHT ABOUT THIS AND DON'T KNOW WHAT TO DO.
OVER A PERIOD OF TIME FROM 2/14/16 UNTIL 2/29/16, I HAVE HAD ISSUES WITH FLAT TIRES DUE TO CRACKS IN THE WELD OF A RIM. ONE WAS DISCOVERED AND I HAD IT REPAIRED. ON THE 29TH, WHILE HAVING ANOTHER FLAT CHECKED, TWO MORE CRACKS WERE DISCOVERED ON THE SAME RIM, BUT IN A DIFFERENT LOCATION THAN THE ORIGINAL CRACK. ALL THREE WERE LOCATED IN THE ORIGINAL FACTORY WELD.
THIS INCIDENT OCCURRED ON FEB. 5, 2016. SUDDEN UNEXPECTED ACCELERATION. THE CAR WAS PULLING INTO A PARKING SPACE AT VERY SLOW SPEED WITH THE RIGHT FOOT ON THE BRAKE. THE ENGINE BEGAN TO RACE AND THE CAR LURCHED FORWARD. I WAS ABLE TO STOP IT BY SHIFTING INTO NEUTRAL AND TURNING THE ENGINE OFF. TWO VERY SIMILAR OCCURRENCES OCCURRED WITH A 2012 HONDA PILOT APPROXIMATELY TWO YEARS AGO. THESE WERE REPORTED TO THE NHTSA.
NO DEPLOYMENT OF AIRBAG UPON HEAD-ON COLLISION. FITCHBURG MASS.POLICE CRASH REPORT # 16-1706-AC. DRIVER CAME INTO MY LANE OF TRAFFIC AND STRUCK FRONT END OF MY VEHICLE.
I HAVE BEEN NOTICING THAT WHEN I BRAKE MY VEHICLE SHAKES - TOOK IT IN TO HAVE THE BRAKES DONE AND THE DEALERSHIP TOLD ME THAT MY BRAKES LOOKED BRAND NEW AND WANTED TO SEND ME ON MY WAY. I ASKED WELL WHY IS IT SHAKING THEN AND I WAS TOLD THAT MAYBE THE ROATERS NEEDED MACHINING A $207 SERVICE. THIS WAS AFTER THEY DID NOT BOTHER TO CALL ME TO TELL ME MY VEHICLE WAS READY I JUST HAPPENED TO SHOW UP AN HOUR AFTER MY SCHEDULED APPT TIME SO MACHINING MY ROATERS WOULD HAVE BEEN ANOTHER HOUR TO 2 HOUR WAIT. (NOT HAPPY) SO I LEFT AND I AM STILL DEALING WITH THE VIBRATION. I ALSO NOTICED WITHIN THE PAST WEEK AFTER HAVING TO DRIVE IN HEAVY RAINFALL THAT WHEN GOING ABOVE 45 MPH I HYDROPLANE BADLY - TO THE POINT WHERE I ALMOST HIT A CONCRETE BARRIER ON THE HIGHWAY. THE PUDDLE OF WATER WAS NOT, IN MY OPINION, LARGE ENOUGH TO HAVE CREATED SUCH HYDROPLANING, NEITHER WAS MY SPEED. ENDED UP DRIVING MY HUSBANDS JEEP UNTIL THE RAIN SUBSIDED BECAUSE NOW I'M SCARED OF DRIVING MY CAR IN THE RAIN. I DON'T HAVE DOCUMENTATION FOR THE "REPAIR" BECAUSE THEY LITERALLY DIDN'T EVEN TAG MY VEHICLE. I WILL BE TAKING IT BACK THIS WEEKEND CONSIDERING I AM NOT THE ONLY PERSON HAVING THIS ISSUE APPARENTLY.
VEHICLE SHIMMIES, SHAKES, VIBRATES WHEN BRAKING AND PULLS TO THE LEFT. HAD 26,000 MILE ON VEHICLE. BROUGHT TO DEALERSHIP AND THEY SAID IT COULD BE DUE TO BREAKING, CAR WASHES, AND WEATHER. ROSTERS WERE RESURFACED AT MY EXPENSE. NOW VEHICLE HAS 38,000 MILES ON IT WITH THE SAME PROBLEM. DEALERSHIP SAYS IT'S MY FAULT. ALL MILES ARE HIGHWAY AND VEHICLE IS GARAGED AT HOME AND DURING THE DAY AT THE OFFICE. DID NOT NEED TO REPLACE ROATERS ON ANY PREVIOUSLY OWNED SUV'S FOR 75,000 MILES.
2014 PILOT PURCHASED NEW DEC 2013. AT 14,000 MILES THESE ISSUES BEGAN IN AUGUST AND CONTINUE AT PRESENT (JAN 2016) WITH 17,000 MILES. THESE ISSUES ARE PRESENT WHILE DRIVING & IDLING. AIR CONDITIONING SYSTEM: FRONT UNIT WILL NOT COOL PROPERLY ON HOT/HUMID DAYS WITH TEMPERATURES BETWEEN 65-90 DESPITE DUAL CONTROLS SET AS LOW AS 65. CHECKED AT DEALERSHIP AND COULD NOT REPLICATE, GAUGES PLACED AT VENTS IN CABIN READ CORRECTLY WITH CONTROL DIAL SETTING. DEALERSHIP ADVISED THEY HAVE HAD NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND THEY TELL OWNERS TO TURN THE NUMERIC TEMP CONTROL DIAL AS LOW AS THEY POSSIBLY CAN TURN IT TO COOL PROPERLY. NOT SURE IF THIS A MANUFACTURING ISSUE OR NOT. REAR UNIT AC: FAN ON HIGHEST AND NEXT TO HIGHEST SETTING CUTS IN AND OUT, NOT COMPLETELY OFF, BUT NOTICEABLY CYCLES DOWN THEN BACK TO THE FULL BLOWING POWER FOR THAT SETTING. DOES NOT MATTER IF SETTING IS FOR ALL FACE, FACE/FEET, ETC. DOES NOT HAPPEN WITH HEAT ON, ONLY AC. DEALERSHIP COULD NOT REPLICATE. ASKED BY DEALERSHIP TO CONTINUE TO WATCH AND USE AND IF CONTINUES TO BRING BACK IN. WARRANTY EXPIRES ON 2014 PILOT IN DEC 2016.
VEHICLE SHIMMIES, SHAKES, VIBRATES WHEN BRAKING AND PULLS TO THE LEFT. HAD 26,000 MILE ON VEHICLE. BROUGHT TO DEALERSHIP AND THEY SAID IT COULD BE DUE TO BREAKING, CAR WASHES, AND WEATHER. ROSTERS WERE RESURFACED AT MY EXPENSE. NOW VEHICLE HAS 38,000 MILES ON IT WITH THE SAME PROBLEM. DEALERSHIP SAYS IT'S MY FAULT. ALL MILES ARE HIGHWAY AND VEHICLE IS GARAGED AT HOME AND DURING THE DAY AT THE OFFICE.
WHEN RAINING AT ABOUT 55 TO 60 MPH VEHICLE HYDROPLANES. I HAVE OTHER FAMILY MEMBERS THAT OWN THE SAME VEHICLE HAVING SAME PROBLEM.
I WAS DRIVING AND MY SON SAW A CRACK APPEAR IN THE WINDSHIELD. NOTHING HAD STRUCK THE WINDSHIELD OR ANY THE ROAD WAS SMOOTH. THE CRACK CONTINUED TO GROW UNTIL IT WAS ALMOST ALL THE WAY DOWN THE WINDSHIELD. THE DEALER EXAMINED THE GLASS THE NEXT DAY AND COULD NOT FIND ANY MARKS OR PITS ON THE GLASS. *TR
MAJOR ELECTRICAL MALFUNCTION, MOST OF THE DASH ELECTRONICS WON'T WORK. THE REAR HATCH IS LOCKED AND CANNOT BE OPENED. NO A/C AND NO GAUGES OPERATING. MAJOR DISAPPOINTMENT FOR A 2014 HONDA PILOT TOURING EDITION WITH ONLY 6000 MILES. HOPE THE LOCAL HONDA DEALERSHIP FIXES IT TOMORROW 3/31/15. *TR
WHEN THE 2ND ROW CENTER SEAT BELT, WHICH STORES ON THE CEILING, WAS RELEASED, IT SNAPPED UP AND STRUCK THE CHILD SITTING IN THE LEFT 2ND ROW SEAT IN A BOOSTER SEAT ON THE RIGHT UPPER CHEEK CAUSING AN ABRASION AND MANY TEARS. THE CHILD WAS SITTING AND STILL BELTED INTO THE BOOSTER SEAT. THE INJURY WASN'T SEVERE BUT COULD HAVE BEEN IF IT HAD STRUCK THE EYE OR CAUSED A LACERATION. *TR
I PULLED MY HONDA PILOT INTO MY DRIVEWAY THAT ONLY HAS A SLIGHT GRADE. I PUT THE VEHICLE INTO PARK AND SHUT IF OFF, EXITED THE VEHICLE AND LOCKED THE DOORS. WHILE STANDING IN MY DRIVEWAY WITH MY SON, WE BOTH SAW THE PILOT ROLLING BACKWARDS SLOWLY (NOT SLIDING). THE TIRES WERE ACTUALLY TURNING. I RAN TO THE DRIVERS DOOR, OPENED THE VEHICLE, JUMPED IN AND APPLIED THE BRAKES. I STARTED THE CAR TO MAKE SURE THE CAR WAS SHOWING IT WAS IN PARK, AND IT WAS. I NOW HAVE MY TIRES CHOCKED WITH BRICKS UNTIL I CAN GET IT TO THE DEALER. *TR
TL* THE CONTACT OWNED A 2014 HONDA PILOT. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT HAD TO PUMP THE BRAKE PEDAL AND APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,342. THE VIN WAS UNAVAILABLE.
ISSUES: 1 - STEERING CONSTANTLY VIBRATES AT SPEEDS ABOVE 45MPH. SMOOTH ROADS HIGHER VIBRATIONS. THIS VIBRATION INCREASES TO EXTENT THAT YOU FEEL THAT YOU ARE LOOSING CONTROL OF THE CAR AT SPEED ABOVE 70MPH AND YOU CAN SEE THE STEERING VIBRATING. SO EFFECTIVELY, YOU CANT DRIVE YOU CAR BEYOND 70MPH. 2 - TRANSMISSION SHUTTERS AT CRUISING SPEED ABOVE 35MPH AND SEARCHES FOR GEARS WHILE GOING DOWN HILL. 3 - SUDDEN BURNING SMELLS IN THE CABIN TO AN EXTENT OF AIR BECOMING TOXIC INSIDE CABIN. HONDA REPLACED MULTIPLE PARTS BUT NO RESULT AND PROBLEM HAS BECOME WORSE. FINALLY HONDA DOES NOT WANT TO RECOGNIZE THAT THERE IS MAJOR ISSUE SO ARE WASHING OFF THERE HAND BY SAYING THAT IT IS VCM VIBRATION. THE POINT THAT VMC VIBRATION CAN NOT BE CONSTANT AND THOSE OCCUR ONLY WHEN THERE TRANSITION FROM 3 CYLINDERS TO 6 CYLINDER OR 6 TO 3. THE VEHICLE IS UNDER WARRANTY AS OF NOW BUT ONCE IT GOES OUT OF WARRANTY, HONDA WOULD NEVER CARE FOR IT.
RANDOMLY, WHILE DRIVING THE FASTEN SEATBELT ICON ILLUMINATES. ALL OCCUPANTS OF THE CAR WERE RESTRAINED AND NO OBJECTS WERE PLACED ON THE SEATS. THE RIGHT FRONT PASSENGER AIRBAG "OFF" INDICATOR LIGHT ALSO ACTIVATED. WHEN THE CAR WAS TAKEN TO THE DEALER AND THE PROBLEM COULD NOT BE REPLICATED. SO NO FURTHER INVESTIGATION WAS DONE. IT IS UNDETERMINED IF THIS WOULD AFFECT THE FUNCTIONALITY OF THE AIRBAG SYSTEM. *TR
I HAD PUT MY CAR IN PARK, IT WAS STILL RUNNING, I REACHED IN AND TURNED THE KEY OFF AND THE CAR IMMEDIATELY STARTED TO ROLL. I ATTEMPTED TO GET IN THE CAR TO BRAKE, BUT WAS UNABLE TO DO THIS AND THEN WAS THROWN AWAY FROM THE VVEHICLE, HITTING MY HEAD ON MY ROCK DRIVEWAY. THERE WAS A SLIGHT INCLINE WHERE I PARKED BUT WHEN IT STARTED TO ROLL IT REACHED A STEEPER INCLINE AND ROLLED DOWN MY DRIVEWAY AND HIT A TREE WHICH CAUSED THE DAMAGE. I HAD TO HAVE IT TOWED TO THE DEALERSHIP---WHERE THEY FOUND NO REASON FOR THE RUNNAWAY ISSUE?? I THEN CALLED HONDA AND WAS TREATED BADLY, BUT THEY CONFESSED THAT THERE WAS NO WAY OF TESTING FOR THIS ISSUE. I FOUND THAT IN THE PAST YEARS THERE WAS A ISSUE "RUNAWAY" VEHICLES------BUT THEY WOULD NOT ACKNOWLEDE THIS AS A POSSIBLE CONTINUING PROBLEM?? IF ANYONE HAS HAD THIS SAME PROBLEM, WOULD LIKE TO KNOW.
TL* THE CONTACT OWNS A 2014 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE TIRES, SEATS, AND REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE TIRES AND PERFORMED AN ALIGNMENT; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.....UPDATED 04/23/15 *BF ..UPDATED 05/07/15 *BF ...UPDATED 06/03/15 *BF..UPDATED 06-16-15 *BF UPDATED 9/20/2017*CN
MY 2014 HONDA PILOT EX-L HAS A MULTI MAJOR ISSUES. STARTING WITH A MAJOR WATER LEAK INSIDE THE PASSENGER COMPARTMENT. VEHICLE STALLING IN THE MIDDLE OF A LEFT HAND TURN DURING THE RAIN. HESITATION IN THE MOTOR WHEN TRAVELING AT 45 MPH. THIS OCCURS ALL THE TIME WHEN DRIVING. LUNGING FORWARD WHILE THE BRAKE IS ENGAGED. PULLING TO THE RIGHT, THE VEHICLE SHOULD BE IN ALIGNMENT. THIS HAS BEEN GOING ON SINCE THE DAY OF PURCHASE. WHINING IN THE POWER STEERING NO MATTER WHICH WAY YOU ARE TURNING. LIFTERS ARE TAPPING UNDER THE HOOD. THE LIST GOES ON. TRIED TO HAVE THESE ISSUES ADDRESSED AT THE DEALERSHIP AND ALL I GOT WAS THERE IS NOTHING WRONG WITH THE PILOT. IT RUNS THE WAY IT SHOULD. AND NOW THEY WILL NOT EVEN LOOK AT THE VEHICLE AS THEY TOLD ME TO NEVER BRING IT BACK TO THEIR DEALERSHIP. I DO NOT FEEL SAFE DRIVING THIS PILOT, I LOVED MY 2012 PILOT. *TR
I PURCHASED A BRAND NEW HONDA PILOT-NAVI 2014 ON JULY 3 2014. 1 WEEK AFTER THE PURCHASE THERE WAS A MAJOR WATER LEAK INSIDE THE NEW 2014 VEHICLE!.. WATER WAS LEAKING INSIDE FROM A BIG RAIN STORM AND I DO HAVE A VIDEO AND PICS TO SHOW YOU. THE NEXT DAY SPACE COAST HONDA WAS CALLED WHERE I PURCHASED THE NEW 2014 TO GET FIXED. THE SERVICE DIRECTOR SAID THAT I OPENED THE MOONROOF WHICH IS NOT TRUE!. HE THEN TOLD ME LEAVE THE VEHICLE AT THE DEALERSHIP FOR A TECHNICIAN TO LOOK WHERE THE WATER WAS COMING FROM. THE HONDA DEALERSHIP OFFERED ME A LOANER AT THERE COST FOR THE DAY. THE SAME DAY THE HONDA WAS TAKEN THERE I WAS CALLED AROUND 5 PM TO COME PICK UP THE NEW HONDA. THE SERVICE DIRECTOR TOLD ME HE REPLACED THE WINDSHIELD AND HEADLINER INSIDE AND TOOK ALL THE WATER OUT FROM THE LEAKING RAIN STORM!!.. I DID NOT GET A COPY OF THE SERVICE RECORD AND WAS TOLD I HAVE 3 YEARS OR 36,000 MILES WARRANTY. 2 DAYS LATER IT WAS TAKEN BACK FOR MORE REPAIRS! THE NEW 2014 WAS STALLING OUT,ENGINE HESITATING,RIDING RUFF,ENGINE FAN KEEPS RUNNING,DRIVERS DOOR LIGHT NOT WORKING AND PULLING TO THE RIGHT!.. AGAIN THE SERVICE DIRECTOR TRIED TO FIX THE PROBLEM AND FAILED!.. I HAVE CALLED AMERICAN HONDA MOTOR CORP IN CALIFORNIA AND TOLD THEM THE PROBLEMS!. THEY TOLD ME GO IN MY HONDA PILOT HANDBOOK AND FILL OUT THE FORM FOR CONSUMER AFFAIRS!.. THIS NEW HONDA HAS MANY ISSUES AND NO 1 WANTS TO HELP OR TAKE RESPONSIBILITY TO GIVE ME A NEW 2014 HONDA OR REFUND. AUGUST 28 2014 IT WAS TAKEN TO SPACE COAST HONDA AGAIN FOR THE WATER LEAK AND STALLING OUT!.. *TR
Data synced from NHTSA on May 4, 2026