NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
AFTER PLACING THE GEAR SHIFTER IN REVERSE, FROM A STATIONARY POSITION, THE REVERSE CAMERA HAS STOPPED WORKING, WHICH KEEPS THE DRIVER FROM BEING ABLE TO SAFELY SEE OBSTACLES (PEDESTRIANS) WHEN BACKING UP. THIS SAFETY FEATURE IS ESPECIALLY IMPORTANT IN TALLER VEHICLES, LIKE THIS HONDA PILOT, AS THEY DON'T ALLOW YOU TO SEE SMALLER PEOPLE WHO'S HEADS FALL BELOW THE WINDOW LINE, WHICH COULD RESULT IN AN INJURY OR FATALITY. AFTER RESEARCHING ONLINE, IT APPEARS MANY OTHER 2ND GENERATION HONDA PILOT OWNERS HAVE COMPLAINED OF THE SAME ISSUE, WHICH IS A RESULT OF MOISTURE GETTING INTO THE CAMERA UNIT ITSELF.
THE SPARE TIRE FELL OFF FROM UNDER THE VEHICLE WHILE VEHICLE WAS IN MOTION. THANKFULLY I WAS DRIVING SLOWLY IN MY DRIVEWAY BUT THE CABLE SNAPPED AND THIS COULD HAVE HAPPENED SECONDS EARLIER WHILE I WAS DRIVING 50.
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT'S WIFE ADJUSTED THE SUN VISOR ON THE PASSENGER SIDE AND THE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DROVE TO AN UNKNOWN CHEVROLET DEALER TO TRY TO GET THE AIR BAGS TO DEFLATE. THE CONTACT WAS GIVEN A PAIR OF SCISSORS TO PUNCTURE AND COMPLETELY DEFLATE THE AIR BAGS. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WOULD CALL BACK IN A FEW DAYS. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO O'MALLEY HONDA (3405 STEWART AVE, WAUSAU, WI 54401, (715) 842-2131). THE MANUFACTURER CALLED BACK AND ASKED THE CONTACT IF HE STRUCK SOMETHING, TO WHICH THE CONTACT DENIED. THE DEALER STATED THAT THEY FOUND A MARK ON THE UNDERCARRIAGE OF THE VEHICLE NEXT TO THE REAR PASSENGER TIRE. THE CONTACT DID NOT RECALL STRIKING ANYTHING THAT WOULD HAVE CAUSED THE AIR BAGS TO DEPLOY. THE DEALER STATED THAT THEY WOULD SEND PICTURES TO THE MANUFACTURER AND CALL BACK. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.
A FEW TIMES WHEN I ATTEMPT TO STOP AT A LIGHT OR STOP SIGN THE VECHICLE WOULD NOT STOP EVEN WHEN I HAD THE BRAKES ON. I HAVE TO TAKE MY FOOT OFF THE BRAKE AND PUSH DOWN AGAIN TO GET THE CAR TO STOP, ALSO A FEW TIMES WHEN I AM AT A COMPLETE STOP THE ENGINE STARTS TO REVVS AS IF IT WANTS TO TAKE OFF, I TOOK MY CAR TO HONDA AND THEY COULD NOT DUPLICATE THE PROBLEM SO THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT.
The contact owns a 2015 Honda Pilot. The contact stated that while driving approximately 70 MPH, a sudden booming noise was heard, and the driver noticed that the sunroof had exploded causing the fractured glass to enter the cabin of the vehicle. No injuries were reported. The cause of the failure was not determined. A police report was later taken regarding the failure. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 85,000. The VIN was not available.
THE PAINT IS PEELING OFF MY WHITE HONDA PILOT ABOVE THE WINDSHIELD BETWEEN THE MOONROOF AND WINDSHIELD. THE CAR WAS SITTING WHEN I NOTICED IT. THE CAR HAS ROUGHLY 60,000 MILES ON IT.
BOTH REAR DOOR WINDOWS INTERMITTENTLY ARE FOUND OPEN APPROXIMATELY 2-3 INCHES.
TAKATA REPLACEMENT AIR BAGS DID NOT DEPLOY. THE PILOT WAS TRAVELING AT 45 MPH ON A SECONDARY 4 LANE HIGHWAY. A TRUCK PULLED OUT ONTO THE HIGHWAY AND THE PILOT T-BONED THE TRUCK. THERE WAS SIGNIFICANT FRONT END DAMAGE BUT NO AIR BAG DEPLOYMENT. THE INSURANCE INSPECTOR STATED THAT TWO OF THE STAGES FOR DEPLOYMENT HAD BEEN ACTIVATED. I HAVE MORE PICTURES AND A DASH CAM VIDEO OF THE WRECK.
2015 PILOT BEGAN HEARING OINKING SOUNDS AT 22K MILES (3/18). DEALERSHIP COULDN'T "REPLICATE" SO THEY TIGHTEN SUSP. BOLTS. I CONTINUED TO HEAR NOISE BUT SOUND INCREASED. TOOK TO DEALERSHIP AT 32K MILES (1/2019) MADE THEM ROAD TEST WITH ME. I WAS TOLD I NEEDED TO REPLACE FRONT STABILIZER BAR LINK. DROVE OFF LOT SOUND STILL THERE, RETURNED AGAIN. FINALLY THEY REPLACED BALL JOINTS. THE SOUND IS GONE. I COULD HAVE BEEN DEAD AS THIS IS A VERY SERIOUS ISSUE IF THEY HAD COME OFF. OF COURSE DIAGNOSIS OCCURRED JUST AFTER WARRANTY ENDED. SO SAD FOR HONDA ON PRODUCT THAT IS NO LONGER SAFE AND YOU WANT THE CUSTOMER TO PAY FOR YOUR INCOMPETENCE. REPAIR COST ME $821.
MY 2015 HONDA PILOT EX-L HESITATES TO ACCELERATE WHEN TURNING. IT MOSTLY HAPPEN WHEN TURNING RIGHT, WHEN I TURN AND TRY TO ACCELERATE THE GAS PEDAL BECOMES NON RESPONSIVE. THIS IS VERY UNSAFE. THERE'S NO ACCELERATION WHILE MERGING INTO TRAFFIC! I HAVE TAKEN THE CAR TO DEALER IN 3 OCCASION BUT THEY SAID THEY CAN'T DUPLICATE THE ISSUE. I WROTE TO HONDA AMERICA INC. BUT THEY SAID THE SAME THING. THEY CAN'T HELP ME WITH THIS ISSUE. I AM VERY CONCERN ABOUT THESE INTERMITTENT PROBLEM BECAUSE I FEEL VERY UNSAFE DRIVING MY CAR!
LOW BEAM HEADLIGHTS HAVE STOPPED WORKING. ALL OTHER LIGHTS IN THE PILOT ARE OPERATIONAL. THIS IS NOT A HEAD LAMP ISSUE, BUT APPEARS TO BE A WIRING PROBLEM AS ALL OTHER TROUBLESHOOTING HAS BEEN PERFORMED.
TRANSMISSION AND DRIVETRAIN VEHICLE IN MOTION FROM START UP. ENGINE/TRANSMISSION SOUNDS AS THOUGH IT SHOULD SHIFT BUT DOES NOT MAKE SMOOTH SHIFT FROM 1 GEAR TO NEXT. VEHICLE HAS VIBRATION AS RESULT OF TRANSMISSION NOT MAKING A SHIFT UP TO NEXT GEAR.
WITHIN A FEW SECONDS AND WHILE APPLYING THE BRAKES, THE BRAKES SEEM NOT TO ENGAGE, BUT THEN ENGAGE, THE ENGINE REVS UP. THE ENGINE STAYS IDLED UP UNTIL THE BRAKES ARE RELEASED. TWO OCCURENCES HAPPENED IN ONE DAY AND DOESN'T DUPLICATE FOR THE DEALERSHIP. TWO WEEKS PASS AND ANOTHER OCCURRENCE HAPPENED. THE INCIDENTS OCCUR WHILE ALREADY ATTEMPTING TO BRAKE. THE CAR SKIDDED LIKE THE WHEELS WERE LOCKED. THE FIRST OCCURRENCE WAS WHEN I WAS STOPPED TO ENTER A PARKING GARAGE. THE SECOND OCCURRENCE HAPPENED ON THE SAME DAY AND I COULD NOT HAVE BEEN GOING ANY MORE THAN 25 MILES PER HOUR WHEN I APPLIED BRAKE, THE VEHICLE FISHTAILED A LITTLE BIT AND EVENTUALLY STOPPED. THE THIRD OCCURRENCE HAPPENED YESTERDAY JANUARY 7TH WHILE GOING ABOUT 25 MILES PER HOUR AND ATTEMPTING TO SLOW DOWN IN HEAVY TRAFFIC.THE VEHICLE BEHAVED AS THOUGH IT WASN'T GOING TO STOP BUT EVENTUALLY STOPPED( APPLYING BRAKE BUT NO REDUCTION IN SPEED) AND THE ENGINE REVVED UP WHILE MY FOOT WAS ON THE BRAKE. EACH OCCURRENCE OF THE ENGINE REVVING UP HAPPENED WHILE EITHER STOPPED OR ATTEMPTING TO STOP.
AFTER DRIVING FOR AN HOUR, TURNED CAR OFF FOR TWENTY MINUTES. WHEN STARTING THE CAR WITH THE SAME KEY THE IMMOBILIZING SYSTEM WENT OFF. FOR TWO AND ONE HALF HOURS CAR WOULD NOT START. A TOW TRUCK HAD TO BE CALLED. THEN SIX HOURS LATER AFTER TOWING PUTTING THE SAME KEY INTO IGNITION THE CAR STARTED. THIS IS A FAMILY CAR MY WIFE USES EXTENSIVELY TRANSPORTING OUR FAMILY. I AM EXTREMELY FEARFUL OF THIS DEFECT REOCCURRING WHEN I AM NOT WITH HER.
BREAKS SEEM OFF & WEAK A YEAR AFTER OWNERSHIP. TOOK INTO DEALERSHIP LOOK INTO PROBLEM. SAID THEY LOOKED GREAT AND COMPLETED MULTI POINT INSPECTION. GAVE ME PAPERWORK SAYING THEY WERE STILL GOOD. FEW MONTHS LATER VEHICLE WOULD SHAKE AND BREAK POORLY. TOOK IT BACK TO DEALSHIP FOR SERVICE. THEN SAID I NEED TO REPLACE ALL BREAKS AND ROTORS. TWO WEEKS LATER AFTER REPLACING EVERYTHING BREAKS STILL SEEM OFF AND MAKE SCREECHING SOUND. TAKING VEHICLE BACK THIRD TIME FOR BREAKS IN 6 MONTHS.
FUEL GAUGE ODOMETER. FUEL GAUGE READING STOPED WORKING ABOUT 9 MONTHS AGO. FUEL TANK IS 100% FULL WITH FUEL BUT THE GAUGE IS READING SLIGHTLY ABOVE HALF FULL. THIS IS DANGEROUS AND HAZARDOUS TO ME, MY FAMILY AND TO OTHERS. I DRIVE ON THE HIGHWAYS AND STREETS DAILY AND I'M AFRAID IT MAY RUN OUT OF FUEL WITHOUT NOTICE. AND CAUSE OTHER CARS GOING INTO MY CAR AND SOMEONE WILL GET HURT. CALLED HONDA COMPANY AND UNABLE TO HELP SINCE I DO HAVE HIGH MILLAGE ON THE CAR AND OUT OF THEIR WARRENTY. I EXPLAINED TO THEM AND I EXPRESSED MY CONCERN BUT THEY ASKED ME TO GET IT DONE ON MY OWN EXPENSE. I DO URGE THAT THIS MATTER TO ESCALATE TO HIGHER LEVEL AND HAVE HONDA MANUFACTURES TAKE RESPONSIBILITY AND GET MORE SAFER CARS ON THE ROAD
ALL THE SADEN NO METER READ ANY HIGH TEMPERATURE, WHEN I RETURN FROM AIRPORT TO MY HOUSE (NO MORE THAN 50 KM)>> I HEARED THE STRONG SOUND OF ZZZZZZZZZZZZZZZZZ,, I STOPED THE CAR, AND OPEN THE COVER OF THE ENGINE ,,TO FIND SOMETHING LIKE MILK SPETING IN A FORM OF BURKANING LAVA...I TOW THE CAR TO THE AGENTS ASK THE CO. TO CHECK ,,THEY OPEN THE ENGINE TO SMALL PARTS AND NEVER GAVE ME ANY REPORT TILL TODAY>> INSTEAD HE REFUSE TO APPLY THE WARRENTY ??!! AND SAID THE ENGINE MIX WATER AND OIL,, BECOUSE THE RADIATER DAMEGED.!!??. IN SPITE THERE IS< AS I SAID< NO TEMPERATURE RISE AT THE TIME IN THE CAR METER AT ALL !!>> I COMPLAIN TO OUR MINISTRY OF COMMERESE.. AGAIN THEY DID NOTYHING.??..I TOOK THE CAR OUT SIDE THE AGENCY AND BOUGHT NEW ENGINE ( COSTE ME ALOT) AM USING THE CAR AGAIN WITH THE SAME ORIGINAL RADIATOR <WHICH OUT SIDE THE AGENCY THEY ASURE ME, ITS NOTHING WRONG WITH IT>>??..NOW ALMOST 6 MONTHS, SINCE 18-4-2018>>> WHICH AM USING THE CAR WITH THE SAME RADIATOR >>> TAKE INTO COSIDERATIONS I DID IN THE AGENCY THE 52932 KM, FULL MAINTANANCE THE 50000 KM MAINTANANCE (WITH CHANE OIL AND FILTER) AND AT 58119KM AGAIN CHANGE OIL AND OIL FILTER WITH STANDARD CHEKINGS OTHERS LIKE WATER >>ETC >>>THE ENGIN GIVE UP(MIX WATER +OIL) WITHOUT TEMP. INCRESE???!! AT 59909 KM.. WHERE THE WARRENTY IS 3 YEARS OR 60000 KM..PLEASE CHECK THESE CARS FROM SUCH A DENGEROUS ACT... IF I DID NOT HEAR THE NOISE AND STOP THE ENGINE MIGHT BE ON FIRE>> HONDA AGENCY ABDULLAH HASHIM CO.LTD, RIYADH, KSA.....THANK YOU
2015 PILOT WITH 67K MILES. WAS TOLD I NEED TO REPLACE COMPLIANCE BUSHINGS BY HONDA DEALER IN DUBLIN, OH.
VEHICLE BACKED OUT OF AN ANGLED, ON-STREET PARKING SPOT. CAMERA AND VISUALS INDICATED ALL CLEAR. AN INDIVIDUAL DRIVING WESTBOUND STRUCK MY VEHICLE AS I BACKED OUT. POINT OF IMPACT WAS AT DRIVER'S SIDE BUMPER. ONLY THE RIGHT SIDE (PASSENGER SECOND AND THIRD ROW) CURTAIN AIRBAGS DEPLOYED. AIRBAG DEPLOYMENT DID NOT ALIGN WITH THE DAMAGE. LOW SPEED COLLISION, NO INJURIES.
SEVERAL WATER LEAKS INTO INTERIOR OF VEHICLE AT DIFFERENT TIMES OF YEAR. AFTER THIRD LEAK I TOOK TO DEALERSHIP THEY DISCOVERED SUNROOF DRAIN PLUGS WERE CLOGGED. AFTER CLEANING SO FAR NO MORE INTERIOR LEAKS. VEHICLE MILES 22K - 31K.
Constant mold accumulates inside my car, creating an unpleasant, musty odor that fills the air. Over time, this persistent growth not only detracts from the vehicle's interior appearance but also poses potential health risks for anyone who enters. I have had to clean the car and remove mold repeatedly. This situation is extremely dangerous, especially since I have two small children who are being exposed to mold and mildew, which I believe is affecting their health. I reached out to Honda for assistance, but received no results, concern, or solutions regarding this issue. I have multiple receipts that can verify the mold growth is still ongoing.
VEHICLE SHUDDERS (SHAKES) AT SPEEDS OF 40-45 MPH. HAD CONVERSATION WITH HONDA ADVISOR (3/18) WHO SAID THIS WAS NORMAL. NOT SURE, BUT WANT TO REPORT IT ANYWAY BECAUSE IT SHOULDN'T BE NORMAL. I'M STILL NOTICING THIS (2/2019). HOPEFULLY, VEHICLE WILL NOT STOP DEAD IN THE MIDDLE OF TRAFFIC.
WHILE STOPPED AT A RED LIGHT, SMOKE STARTED COMING OUT FROM UNDER THE HOOD. I IMMEDIATELY PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF. A BYSTANDER YELLED AT ME TO GET OUT OF THE CAR. SHE SAW FIRE COMING OUT FROM UNDERNEATH THE ENGINE. SMOKE CONTINUED TO POUR OUT AND THEN THE WHOLE FRONT OF THE CAR WAS ENGULFED IN FLAMES.
VEHICLE STARTED VIBRATING VIOLENTLY WHEN BRAKING AT ABOUT 65000 MILES. I DECIDED TO TAKE TO HONDA IN DUBLIN OH AND THEY RECOMMENDED TO REPLACE ALL BRAKE PADS AND RESURFACE ALL ROTORS. I ALSO DECIDED TO FLUSH BRAKE FLUID. I SAW ANOTHER COMPLAINT AND THOUGHT I SHOULD DO THE SAME.
COMPLIANCE BUSHINGS ON LOWERING CONTROL ARM LEAKING. 51,000 MILES
AT ABOUT 55000 MILES MY PILOT STARTED JERKING/HESITATING AT ALL SPEEDS, ANY ROAD, USUALLY AFTER SHIFTING GEARS BOTH UP AND DOWN. NOW I BOUGHT IT IN FEBRUARY 2017 CERTIFIED PRE-OWNED SO ALL RECOMMENDED SCHEDULED MAINTENANCE SHOULD HAVE BEEN PERFORMED. SO, I TOOK IT IN FOR DIAGNOSIS AND THE DEALER IN DUBLIN OH SAID THE TRANSMISSION FLUID NEEDED TO BE TRIPLE FLUSHED FLUSHED 3 TIMES!!! SINCE I NEEDED A VEHICLE TO DRIVE TO WORK, I COULDN'T ARGUE AND GOT THE SERVICE DONE. AFTER READING OF OTHER LANGUAGES WITH SIMILAR ISSUES WITH THE JERKING/STUTTER/HESITATION I DECIDED TO FILE THIS COMPLAINT. THE RESULTS OF THE TRANNY FLUSH WERE GOOD HOWEVER I CAN STILL FEEL A VERY FAINT ALMOST UNNOTICEABLE HESITATION THAT SHOULD BE ADDRESSED.
WINDSHEID WIPER RESERVIOR STARTED LEAKING. UNABLE TO CLEAN WINDSHIELD. LEAK WAS CAUSED BY CRACK IN SEAM OF RESERVIOR. MAY HAVE BEEN A MANUFACTURING OR DESIGN DEFECT.
AFTER TAKING THE PILOT FOR A WHEEL ALIGNMENT TWICE, THE CAR STILL PULLING TO THE RIGHT. I WILL TAKE IT FOR A THIRD TIME THIS WEEK. TIRE PRESSURE IS OK, BRAKES ARE OK.
TL* THE CONTACT OWNS A 2015 HONDA PILOT. AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED WHILE THE SEAT WAS BEING OCCUPIED. IN ADDITION, THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
THE COMPASS STARTED FLASHING I CALL THE DEALERSHIP THEY SAID THAT TO CALIBRATE IT BACK JUST DRIVE IN A CIRCLE ON A PARKING LOT. THAT WOULD WORK BUT THE FLASHING HAS APPEARED MORE OFTEN AND NOW IT WON'T GO AWAY. IT FLASHES ALL THE TIME AND IT IS DISTRACTING WHILE DRIVING. IT HAS THE POSSIBILITY OF CAUSING AN ACCIDENT SPECIALLY AT NIGHT. PLEASE I NEED THIS DEFECT RECALLED ASAP. PS. I'M SCREENSHOOTING THIS REQUEST FOR PROOF OF REPORTING IN CASE SOMETHING HAPPENS.
SINCE DECEMBER OF 2016 THE CENTER CONSOLE (HEATING/COOLING SETTINGS, STEREO, VOLUME CONTROLS) HAVE FLASHED, FADED, OR SHUT OFF COMPLETELY WHILE OPERATING THE VEHICLE. THIS IS A DRIVING DISTRACTION AND HAZARD TO THE OPERATOR(S) OF THIS VEHICLE. SINCE THE PURCHASE IN NOVEMBER OF 2014, I DRIVE 10,000 MILES OVER A 10 WEEK PERIOD SEVERAL TIMES A YEAR. WHEN THE ISSUE OCCURRED I IMMEDIATELY CONTACTED THE DEALER, WHO RESPONDED THE VEHICLE WAS OUT OF WARRANTY (3 YEARS/36,000 MILES) AND WOULD BE A COSTLY OUT OF POCKET REPAIR TO ME. I HAD ALREADY REPLACED THE WIPER MOTORS WITHIN TWO YEARS OUT OF POCKET. I SOUGHT OUT SECOND OPINIONS FROM OTHER HONDA DEALERS AND SERVICE PROVIDERS WHO ALSO GAVE A SIMILAR QUOTE. I RESEARCHED OTHER ONLINE CHATS OF SIMILAR COMPLAINTS BY OTHER HONDA OWNERS. TO THIS DAY I'M STILL HAVING FURTHER ISSUES WITH THE CENTER CONSOLE SYSTEM (AIR CONDITIONING CONTROLS FLUCTUATE, THE STEREO/BLUETOOTH VOLUME FLUCTUATES FROM LOUD TO SOFT, AND I MUST MANUALLY ADJUST THE TEMPERATURE SETTINGS BLINDLY. I LOVE MY 2015 PILOT BUT FEEL THAT THIS MATTER SHOULD BE RESOLVED BY THE DEALERSHIP. CAN YOU HELP ME RESOLVE THIS BLINDING DEFECT IN AN OTHERWISE WONDERFUL VEHICLE?
TAKATA RECALL - I CURRENTLY LEASE A 2015 HONDA PILOT FROM VIRGINIA. BECAUSE OF THE MILITARY, MY FAMILY AND I ARE NOW IN LAS VEGAS. AFTER READING ABOUT THE RECALLS, CALLING AMERICAN HONDA, AND 3 DIFFERENT DEALERSHIPS, I FOUND OUT THE RECALLED AIRBAG PART NUMBERS ARE THE SAME EXACT PART NUMBERS IN MY CAR. NOT ONE OF THE PLACES I CALLED ARE WILLING TO HELP FIX IT WITHOUT THERE BEING AN ACTUAL RECALL, SO I'M DRIVING A DEATH TRAP WITH MY CHILDREN WAITING AROUND FOR THE COMPANY TO CATCH UP AND PLACE A RECALL ON THE NEWER MODEL VEHICLES AS WELL. ALL IT WOULD TAKE IS ONE VEHICLE ON THE INTERSTATE TO SWERVE INTO MY LANE AND HIT ANYWHERE AT THE FRONT END AND THOSE AIRBAGS WILL INFLATE AND SEND THE METAL SHRAPNEL THROUGH MY NECK AND BODY AND MY PASSENGER'S. I'M WILLING TO JUST GIVE THE VEHICLE BACK, BUT I CAN'T GET ANYONE ASSOCIATED WITH HONDA TO EVEN TRY TO HELP. I DON'T KNOW IF IT MATTERS OR IS TRUE, BUT I READ HONDA HAS ALREADY BEEN SUED FOR LYING ABOUT THIS MATTER. ALSO, THE AIRBAG MANUFACTURER HAS UNTIL 2018 TO PHASE OUT THE AIRBAG AND MORE RECALLS WILL BE IMPLEMENTED, BUT WHEN AND UNDER WHAT CIRCUMSTANCES DOES THERE HAVE TO BE FOR IT TO HAPPEN. DO PEOPLE HAVE TO DIE SPECIFICALLY IN A 2015 HONDA PILOT BEFORE ACTION WILL BE TAKEN?
KNOWN PROBLEM WITH ALUMINUM AIR CONDENSERS INSTALLED DIRECTLY BEHIND THE VEHICLE GRILL. SUIT SETTLED IN 2012 ON OTHER MODELS. HONDA REFUSES TO COVER UNDER GENERAL WARRANTY CLAIMING ROAD DAMAGE. WE SAY FAULTY DESIGN THAT THEY HAVE KNOWN ABOUT FOR A LONG TIME.
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP LIGHTING TOO DIM AND BACK UP CAMERA ISSUES. *SMD THE CONSUMER STATED WHEN BACKING UP ON LEVEL GROUND OR DOWNHILL, THE BRAKE LIGHTS PROVIDED ENOUGH USEFUL LIGHT TO BACK UP SLOWLY. HOWEVER, HE WAS UNABLE TO SEE ANYTHING BACKING UPHILL WHERE HE CAN'T RIDE THE BRAKE. ALSO, THE CONSUMER STATED WHEN IT RAINED, HE WAS UNABLE TO USE THE BACK UP CAMERA, WITHOUT CLEARING IT FIRST. *JB
MY CENTER CONSOLE (NAV/AC/RADIO) TURNS OFF EVERY 30 SECONDS IN MY 2015 PILOT WITH 8K MILES. IT STARTS WITH A LOUD "POP" SOUNDS THROUGH THE SPEAKERS, FOLLOWED BY THE ENTIRE CENTER CONSOLE GOING BLACK, AND RESETING. IT HAPPENS REGARDLESS OF THE RADIO AND/OR AIR CONDITIONING BEING ON/OFF. HONDA HAS TOLD DEALERSHIPS TO DISCONNECT THE BATTERY FOR 30-45 MINUTES, TO LET THE SYSTEM RESET, BUT IT DOES NOT WORK. THIS IS EFFECTING EVERY 1012-2016 HONDA PILOT & HONDA ODYSSEY IN THE GREATER CINCINNATI AREA. HONDA HAS DONE ABSOLUTELY NOTHING TO RESOLVE THE ISSUE FOR CONSUMERS. THIS HAPPENS ANYTIME THE VEHICLE IS TURNED ON, INCLUDING IN MOTION. THIS HAS BEEN ONGOING FOR OVER A WEEK, AND HONDA DEALERS HAVE TRIED TO DO EVERYTHING HONDA INSTRUCTS THEM TO DO TO FIX THIS, BUT NOTHING WORKS. THE 4 PICTURES BELOW ARE SCREEN SHOTS FROM A VIDEO I TOOK WHILE DOCUMENTING THE PROBLEM. THESE ARE IN ORDER, AND SHOW SCREEN GOING BLANK, FOLLOWED BY CLIMATE CONTROL LIGHTS, FOLLOWED BY RADIO/NAV. THIS HAS BEEN HAPPENING SINCE 2/16, I REPORTED IT TO HONDA FRIDAY 2.19.16.
I HAVE A 2015 HONDA PILOT WITH NAVIGATION. THE NAVIGATION SYSTEM AND RADIO HAVE CONTINUOUSLY REBOOTED ON THEIR OWN SINCE TUESDAY. HONDA CORORATE REFERS ME TO THE DEALERSHIPS. THE DEALERSHIPS REFUSE TO WORK ON THE CAR AS THEY SAY IT IS A WIDESPREAD ISSUE AND THEY HOPE IT JUST RESOLVES ITSELF IN A FEW DAYS. THE FIX I WAS TOLD TO DO DIDN'T WORK. I AM CAUGHT IN THE MIDDLE AS ARE MANY OTHERS AND NO ONE KNOWS WHAT THE PROBLEM IS. THE SERVICE MANAGER REFUSES TO LOOK AT THE VEHICLE AS HE SAYS IT IS A WIDESPREAD ISSUE SO IT HAS TO BE SATELLITE PROBLEMS AND CAN'T BE A VEHICLE PROBLEM. I AM SCARED TO DRIVE IT. THE REBOOT OCCURS WHETHER DRIVING OR STATIONARY. IT TURNS OUT ALL LIGHTS AND DISPLAYS IN THE MIDDLE OF THE DASH (RADIO, AIR INDICATORS, TIME, NAVIGATION)
THE SEATS BECOME UNCOMFORTABLE AFTER DRIVING FOR ABOUT 20 MINUTES CAUSING HIP AND LEG PAIN. WE PLAN TO DRIVE THE CAR ON LONG TRIPS, HOWEVER, THIS CAR IS NOT SUITED FOR DISTANCE DRIVING DUE TO THE CONSTRUCTION OF THE SEATS.
WHILE I WAS DRIVING ON I-5 SOUTH FREEWAY, I HEARD AN EXPLODING SOUND ON SUNROOF. I PULLED OVER AND SAW THE SUNROOF GLASS SHATTERED. MY CAR MILEAGE IS AROUND 13,000 MILES.
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO ENGINE STALLS WHILE DRIVING. *SMD THE CONSUMER STATED THE ENGINE WOULD GENERALLY STALL WHILE MERGING INTO TRAFFIC FROM A NEAR STOP. IT SEEMED AS THOUGH, THE ENGINE STOPPED FOR A FEW SECONDS AND THEN RE-STARTED AND SURGED FORWARD. THE PROBLEM WAS INTERMITTENT. THE DEALER INFORMED THE CONSUMER, THE ISSUE WAS THE COMPUTER CONTROLLING THE VARIABLE VALVE TIMING AND THERE WAS NO CURRENT FIX. *JB
WHILE CRANKING MY 2015 HONDA PILOT ON 11/22/15 IT DID NOT WANT TO START. I TURNED THE KEY AND LET IT GO AND IT CONTINUED TO TRY TO START ON ITS OWN. I TURNED THE KEY BACK TO OFF AND TOOK IT OUT OF THE IGNITION. AFTER THE THIRD TRY OF STARTING MY VEHICLE IT FINNALLY STARTED. IT WAS NOT EXTREMELY COLD OUT IDE THE TEMPERATURE WAS 51 DEGREES. THIS IS MY 3RD PILOT I HAVE OWNE AND NEVER HAD THIS ISSUE BEFORE. MY VEHICLE ONLY HAS16,500 MILES ON IT. COULD THIS BE THE SIGN OF A BIGGER ISSUE?
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE DRIVING 55 MPH AND ACTIVATING THE DRIVER SIDE SEAT HEATER, THE GEAR SHIFTER WAS ENCOUNTERED AND SHIFTED INTO NEUTRAL. AS A RESULT, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE. THE CONTACT PLACED THE GEAR SHIFTER BACK INTO DRIVE AND WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
WHILE DRIVING ON SMOOTH HIGHWAY HEARD A CRACKING NOISE COME FROM WINDSHIELD. AFTER PARKING VEHICLE I NOTICED A CRACK ON WINDSHIELD STARTING ON PASSENGER SIDE AT FRONT POST AND TRAVELING TOWARDS CENTER OF VEHICLE. CHECKED FOR STONE CHIP AND FOUND NONE. SUSPECT DAMAGE CAME FROM STRESS ON GLASS BECAUSE THERE WAS NOTHING TO INDICATE ANY FORIEGN OBJECT HITTING THE GLASS. AFTER LOOKING ONLINE, I NOTICED OTHER COMPLAINTS SIMILAR TO MINE. I SUSPECT HONDA HAS AN ISSUE WITH EITHER THE GLASS ITSELF OR WITH DESIGN AND INSTALLATION OF THE WINDSHIELD.
I HAVE SEVERAL ISSUES WITH THE 2015 HONDA PILOT THAT I PURCHASED IN JANUARY 2015. THE MOST RECENT ONE HAPPENED TODAY JULY 15, 2015. (FOR SOME REASON I COULD NOT POPULATE THE DATE FIELD ON THE FORM.) AS I WAS DRIVING, THE CAR LOST ALL POWER. EVEN THE STEERING WOULD NOT RESPOND, ALTHOUGH I WAS ABLE TO PULL OVER WITH GREAT DIFFICULTY BEFORE IT COMPLETELY STOPPED. I RESTARTED THE CAR AND WAS ABLE TO DRIVE THE BLOCK TO HOME. I CONTACTED THE DEALER AND WAS TOLD THERE WERE NO APPOINTMENTS UNTIL FRIDAY BUT TO TAKE IT IN UNDER THE EXPRESS SERVICE, WHICH I PLAN TO DO THIS AFTERNOON. I DID SEARCH THE INTERNET TO SEE IF OTHER HONDA PILOT OWNERS HAVE HAD A SIMILAR PROBLEM AND FOUND THAT INDEED IT HAS BEEN A PROBLEM FOR OTHER HONDA PILOT OWNERS. ADDITIONALLY, ON TWO DIFFERENT TIRES, I HAD TO HAVE REPAIRS DUE TO NAILS IN THE TIRE CAUSING SLOW LEAKS. I PREVIOUSLY OWNED A 2013 HONDA PILOT, SAME MODEL (TOURING) AND HAD THE SAME TIRE PROBLEMS. THIS IS THE CAR I USE FOR BUSINESS SO I WILL PUT MY BUSINESS ADDRESS BELOW. I AM USING MY PERSONAL EMAIL ADDRESS.
TL* THE CONTACT OWNS A 2015 HONDA PILOT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT WAS DISCOVERED THAT THE FRONT PASSENGER TIRE WAS FLAT. THE CONTACT RETRIEVED THE JACK THAT CAME WITH THE VEHICLE AND ATTEMPTED TO LIFT THE VEHICLE. THE JACK WAS ELEVATED TO ITS MAXIMUM HEIGHT AND THERE WAS NOT ENOUGH CLEARANCE TO REMOVE THE TIRE. AS A RESULT, THE CONTACT RESORTED TO USING WOODEN BLOCKS TO ELEVATE THE VEHICLE HIGH ENOUGH TO REMOVE THE TIRE. THE JACK SEIZED AND ANOTHER JACK HAD TO BE USED IN ORDER TO REMOVE THE ORIGINAL JACK. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 10/06/15*LJ UPDATED 11/07/2017*CN
ALMOST IMMEDIATELY AFTER PURCHASE, NOTICE CAR SHUDDERING AND SHAKING AT 35-50MPH AND THEN EVEN HIGHER SPEED LIMITS. WENT TO PURCHASING DEALER SERVICE DEPARTMENT AND THEY TOLD ME THIS IS A COMMON PROBLEM ASSOCIATED WITH VCM SYSTEM. TOOK CAR FOR THREE SUBSEQUENT REPAIRS OVER NEXT YEAR TO ANOTHER HONDA DEALER. EVEN AFTER DOWNLOADING NEW PCM AND VCM / TORQUE MANAGEMENT SOFTWARE UPDATE PROVIDED BY HONDA, PROBLEM STILL EXISTS. HONDA STATES THAT THEY WILL CONTINUE TO WORK ON THIS FIX, BUT CORPORATE NOW STATES THAT THIS DEFECT IS WITHIN ACCEPTABLE OPERATING STANDARDS. ON SOME DAYS THE SHUDDERING SEEMS UNSAFE AND COULD POSE A RISK, I SUSPECT, TO DRIVER AND PASSENGER SAFETY. HAVE FOLLOWED ALL LEMON LAW GUIDANCE FROM STATE OF GEORGIA AND HONDA CONTINUES TO PRODUCE LIES AND FALSE STATEMENTS TO COVER UP A PROBLEM WHICH HAS EVEN BEEN WRITTEN ABOUT BY EDMUNDS.COM. CORPORATE REP MET ME AT DEALERSHIP TO EVALUATE PROBLEM. HE ACKNOWLEDGE PROBLEMS DURING A TEST DRIVE; STATED THAT SOME CARS JUST DON'T MAKE IT OFF THE ASSEMBLY LINE PERFECT, AND THAT MY VEHICLE IS ONE OF THOSE VEHICLES. HONDA CORPORATE ALSO STATES THAT THE LOCAL DEALERSHIP IS IN CONCURRENCE WITH THEIR ASSESSMENT, AND I KNOW FOR A FACT THAT THEY ARE NOT BASED ON DISCUSSIONS WITH THEM AND WITH THEIR SERVICE TECHNICIANS WHO HAVE WORKED ON MY VEHICLE. HONDA SHOULD BE ASHAMED OF HOW THEY ARE IGNORING AN OPERATING PROBLEM WITH THIS VEHICLE; EXPANDING ACCEPTABLE TOLERANCE LIMITS IN ORDER TO CALL THIS VEHICLE NORMAL AND SAFE.
BRAKE PEDAL HAS BEEN SPONGY SINCE NEW. SELLING DEALER SAY THERE IS NOTHING WRONG WITH VEHICLE. THEY DID NOTHING. A DEER RAN OUT IN FRONT OF ME, I HIT THE BRAKES AND PEDAL WHEN DOWN AND I HIT DEER $4,100 DAMAGE TO FRONT END? IF I PUMP BRAKE PEDAL ONE TIME I HAVE A SOLID PEDAL!
WHILE DRIVING ON THE BELTWAY ON A LIGHT RAINY DAY, I DROVE THROUGH A COUPLE OF INCHES OF SHEETED WATER, ON THE ROAD WAY. THE WATER WAS PUSHED UP OVER THE TOP OF THE VEHICLE IN A SOLID SHEET, THAT WAS HEAVY ENOUGH TO COMPLETELY OBSCURE VISION FOR AT LEAST 3 SECONDS. THIS HAPPENED ONCE WHILE ACCELERATING ONTO THIS TOLL ROAD AND AGAIN A MILE OR SO FURTHER DOWN THE ROAD WHEN I WAS TRAVELING AT FREEWAY SPEED. VISIBILITY WAS COMPLETELY LOST WHILE TRAVELING IN A VERY LIGHT RAIN IN NON FLOOD CONDITIONS AT ENTRY RAMP SPEEDS AND THEN AGAIN WHEN WE WERE CRUISING AT ABOUT 65 MPH, DOWN THE TOLL ROAD. THE RAIN WAS SO LIGHT THAT THE WIPERS WERE ON DELAY AND DID NOT ACTIVATE DURING THE INCIDENT. THIS IS OBVIOUSLY A VERY SERIOUS DESIGN FLAW FOR THIS VEHICLE. I'VE NOTICED IN THE ADS FOR THE 2016 MODEL, THAT THE CONFIGURATION WAS CHANGED. I'VE ALSO SEEN THE NOTICE IN THE PAPER THAT HONDA RECEIVED A 70 MILLION DOLLAR FINE FOR LYING ABOUT HOW MANY PEOPLE THAT HAVE BEEN INJURED AND KILLED IN THEIR VEHICLES. I'M POSITIVE THIS IS ONE OF THE REASONS WHY. THE BRAKES DON'T SEEM TO BE VERY RELIABLE, EITHER, GETTING FIRMER IN COOLER WEATHER AND GRABBING AND GETTING MUSHY AROUND 70 DEGREES. THEY ALSO PUMP UP WHEN BACKING UP. *TR
THE SEATS ARE MISERABLY UNCOMFORTABLE -- THE HEADREST TILTS FAR TOO FORWARD AND CANNOT BE ADJUSTED.
I PURCHASED A NEW TOP OF THE LINE HONDA PILOT EX-L BACK IN 2005. MY WIFE DROVE IT FOR NINE YEARS AND TOOK IMPECCABLE CARE OF IT. I STARTED DRIVING IT A YEAR AGO WHEN WE LEASED A 2013 CR-V FOR HER. A COUPLE OF WEEKS AGO, I WAS MAKING THE THREE MILE JOURNEY TO WORK WHEN I NOTICED THAT MY HEAT WAS NO LONGER WORKING. AFTER WORK, THE CAR HAD SOME TRANSMISSION SLIP WHEN LEAVING THE PARKING LOT. I STOPPED HOME BRIEFLY TO MAKE ARRANGEMENTS TO TAKE IT TO THE LOCAL HONDA DEALER. WE ALWAYS HAD IT SERVICED THERE ( MOSTLY OIL CHANGES, A SET OF BRAKE PADS, ETC. AS IT ONLY HAD 84,000 MI. ON IT). ON THE WAY TO THE DEALER, WHO WAS FIVE MILES AWAY, THE TRANSMISSION WAS SLIPPING MORE AND MORE. THEN, THE VEHICLE STARTED TO MASSIVELY OVERHEAT. I'M GLAD I WAS NOT ON A BUSY HIGHWAY OR IN HEAVY TRAFFIC. LONG STORY SHORT, AFTER THE TECHNICIAN EVALUATED IT, I HAD A CATASTROPHIC FAILURE DUE TO THE TRANSMISSION FLUID MIXING WITH THE ANTIFREEZE. I NEEDED A HEAD GASKET FOR THE MOTOR DUE TO THE HEAT, A NEW RADIATOR THAT HAD AN INTERNAL DESIGN FAILURE, AND THE TRANSMISSION NEEDED TO BE REPLACED AS WELL. A VEHICLE DOES NOT REQUIRE A MIXTURE OF ANTIFREEZE AND TRANSMISSION FLUID ANYWHERE, NOR AT ANY TIME IN THE HISTORY OF AUTOMOBILES. THE REPAIR WOULD HAVE COST NEARLY WHAT THE VALUE OF THE CAR WAS. I CALLED HONDA MOTOR CORP. AND WAS OFFERED NO HELP. THE VALUE OF THE CAR WAS ROUGHLY 10,000.00. I CHOSE NOT TO PROCEED WITH THE REPAIR, AS I FELT IT WOULD HAVE BEEN A FOOLISH DECISION. AFTER MY FAMILY HAS OWNED A HALF-DOZEN HONDA VEHICLES, WE WILL NEVER BUY ANOTHER ONE. I FEEL THAT HONDA OWES ME THE VALUE OF THE CAR DUE TO THEIR OVERLY ENGINEERED RADIATOR. WE SUGGESTED THAT THEY PUT THE VALUE OF THE PILOT AGAINST THE LEASE BALANCE ON THE CRV, THEY DENIED THAT SUGGESTION. THE MOMENT THE HEAT WENT OUT, I HAD NO IDEA THAT MY CAR WAS ALREADY A TOTAL LOSS. CAN YOU SAY RECALL?????????? *TR
Data synced from NHTSA on May 4, 2026