2016 Honda Pilot Complaint Log

Keyless Start System error in the 2016 causes a risk of being stranded without the ability to start vehicle. There is no option on the car to use a manual key for starting. You can get the door open with a manual key, but not operate the car engine. There is nothing wrong with the engine. It’s a safety issue.

Issue: Auto Stop / Start feature on 2016 Honda Pilot Touring does not re-engage / start the car after being idle from a stop. This is a repeated issue that has been occurring intermittently since I bought the car brand new. I have taken it to the dealer multiple times and they state they can't replicate so can't fix. However, multiple forums have stated others are having similar issues. This originally was happening about once a month. Its now at least once per week. I have blocked traffic and almost been hit multiple times as my car won't start again at stop signs / lights. Usually after 30 seconds to 2 minutes, I can put it in park and wait a bit and it will eventually start. The last two times it would not restart until it was jumped after waiting for roadside service. I have taken it for battery and alternator evaluation and both are fine.

O2 sensor in regards to fuel injector recall. Fuel Injector failure with 55,000 miles on injectors. All injectors replaced by dealer under recall. Now with, 57,000 miles, so 2,000 additional miles since original recall, now the O2 sensor fails. Obviously, O2 sensor failed due to original fuel injector failure putting too much fuel into the emissions system, which caused the O2 sensor to fail. The O2 sensor not part of recall and not covered under any extended warranty. But the extended warranty added onto catalytic converter. Entire emissions system has extended warranty except O2 sensors. O2 sensors are just as much a part of the emissions system as fuel injectors and catalytic converters. O2 sensors should be covered under this entire recall.

The contact owns a 2016 Honda Pilot. The contact stated while at a stop light, the vehicle shut off with the "Shift to Park and Restart Vehicle" message displayed. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and a software update was performed on the transmission but the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that an update on the started software was needed. The update was performed but the failure reoccurred. The vehicle was taken back to the dealer, but no failure was found. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 90,000.

While waiting for the green light and pressing the brake engine suddenly stopped. Thinking that engine stop and go mode kicking in but despite releasing the brake it won't restart. Tried to restart vehicle but only on the 3rd attemp that engine restarted. This is the second time it happened despite the repair last month at dealership which according to them they change the start switch botton that might caused the problem. I believe the stop and go feature of the car causing this problem. Releasing the brake from full stop should render the engine to restart but for any reason this is malfunctioning.

Auto Idle shut off stalls the car. Once the car is stopped...the engine will shut off. When I take my foot off the brake...the engine stalls, goes into park..several lights come up on the dash. This is very concerning....especially when it is difficult to start the car back up again.

From a stopped position, when foot released from brake, car completely shuts down. Happens randomly. Six times over last 2 months. Complaint was called in today 8/16/2021.

Stop/start feature fails to restart the car. I have to turn off the car completely to restart.

The stop/start feature fails to restart engine and I have to shut off the car completely to restart again.

The Auto Idle Engine malfunctioned and would not allow the car to start again at an intersection. Previously, It has been stalling out and turns the electrical of the car off (radio) when engaging but this time the car would not start at all. After approximately 90 seconds I was able to turn the car back on.

What component or system failed or malfunctioned, and is it available for inspection upon request? The auto engine idle fails to restart / shuts own the vehicle completely in busy intersections or stop and go traffic. A common symptom that is character I ed as the root cause is a weak battery, even when the battery is less than 2 years old. How was your safety or the safety of others put at risk? Yes, vehicle has stalled several times on the busiest highway in Hawaii during rush hour traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was recreated by me during a road east several times with the service manager from the local Honda dealer in the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? All lights come on instantaneously before the vehicle completely does. The vehicle must be placed in park and takes as long as 30 seconds to restart. Again, in the middle of the highway H1 on Oahu.

Remote key start error

The contact owns a 2016 Honda Pilot. The contact stated while attempting to drive from a complete stop, the brake pedal was released however, the Auto STOP/START feature failed to operate as designed. There was no warning light illuminated. The contact stated that the failure recurred on several occasions. The vehicle was taken to the dealer and the ignition switch was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

The vehicle is starting itself in accessory mode. It is completely off, no one around, no one touching the key fobs, and it will just try to start itself. Because no one is inside of the car pressing the brake, it just defaults to accessory mode. The vehicle is just turning itself on by itself. When the vehicle is locked, this triggers the alarm.

Got a “Keyless Start System Problem” message on the display board. Changed the batteries in the key fobs and the message won’t clear.

At a stop light the vehicle will intermittently, during the idle stop sequence, not restart. I have had it to the dealer for this problem where the outcome was NTF. I had the battery replaced and the vehicle still does this on occasion. In order to restart it must be placed in park, powered down, powered back up and then you can restart. This process on average takes 15 to 20 seconds. In a busy intersection this is very stressful as cars behind you start to honk and yell as you try and keep your cool to go through the restart process.

On multiple occasions the car will stale and not restart when the auto engine off engages. It is left me stranding in the middle of traffic several times. The vehicle has been taken to Honda for service on many occasions and told there is nothing wrong.

The auto engine idle feature when enabled will not start back up properly and stall at times. I’ve taken this car to my Honda dealer to repair and they do not see an issue.

Emission problem system keeps lighting up, going to service with Honda 3x times but engine light keeps popping up, replaced knock sensor failure at first, then still pop up, they figured out now it’s 2 bank failure, need to replace engine harness and knock sensors sub harness, p0328, p0333. It will cause acceleration problem

The auto engine restart does not always engage when pressing on the accelerator after a stop. When it happens, it takes about 30 seconds and several pushes of the ignition button for the engine to restart. I have been stranded in the middle of a busy intersection waiting to turn left with my kids in my vehicle, vulnerable to a broadside hit as the light has turned. I have not taken it in because the problem is not easily reproducible, and I don’t have time for them to give me the run around. The battery is not original; it was replaced in 2020. I disengage the auto stop/restart system with the button each time I turn on the vehicle.

When I was stopped at a stop light, the auto idle malfunctioned. The car totally shut off and I was unable to get it restarted despite the flashing lights telling me to put it in park and restart it. It wouldn't start. After sitting for awhile in traffic waiting for the tow truck. I opened the door and closed it and then it restarted. I moved it over to a parking lot where it happened once again for the tow truck driver.

The 2016 Honda Pilot Elite has an auto idle stop (AIS). Three times in the last six months my Pilot has stalled when at a stop and not automatically restarted when the foot was taken off the brake. It then took 5-6 tries to have the car restart. Twice it happened at stop signs with traffic behind me and once in rush hour traffic in Dallas when stopped for traffic backup. Mine does not seem to be an isolated problem since I have read numerous accounts of similar problems online. Dealer said did not have a fix for problem.

My vehicle shut down while driving with error messages on screen: emissions transmission, vehicle stability assist, hill start assist, trailer stability, assist, power steering, road departure,collision mitigation, blind spot, transmission, battery light, oil light. Coasted into safe place and had towed. Could not turn car back on other than seeing the above warnings.

Won't start after idle stop, and i have reported to Honda Dealer Elcrrito service center they updated systems last three months back again its same issue and have now had this problem 4 times in the past 4-5 months while we stopped at a light, the idle stop will engage and shut off the engine, but then it won't start without completely turn off for a couple of minutes, this serious safety issue if this will happen the same issue at freeway then we don't know what to do.

"remote start system Problem" is displayed and starting and shutoff of vehicle

THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND WOULD NOT RESTART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED HOWEVER, THE MECHANIC STATED THAT THERE WAS NOTHING THAT NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. A COMPLAINT WAS SUBMITTED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 46,100.

AUTO RESTART HAS TURNED MY VEHICLE OFF AT A STOPLIGHT AND THEN NOT RESTARTED THE ENGINE AND PUT THE DRIVETRAIN INTO NEUTRAL. THIS HAS HAPPENED MULTIPLE TIMES NOW. ALSO THE CAR SHIFTS INTO GEARS THAT EITHER SLOW MY CAR UP WHEN I’M TRYING TO ACCELERATE AND SPEEDING MY VEHICLE UP WHEN BRAKING.

If I forget to turn the auto idol off my car shuts down when stopped and won't restart. This has been going on for years and when I tell the Honda service to check it out they find nothing wrong and tell me this is normal. I know this can't be normal as it's a safety hazard. I fear for my life when this happens as I am afraid a car will drive into me until I can get my car started again. It's very stressful and I have just dealt with it as I have not been able to afford to get a new car. I recently heard this safety problem has been recognized. I should have sent this in much sooner but when my Honda service tells me this is normal I didn't think there was anything I could do. I can't enter a date below because this is an ongoing issue.

RECURRING PROBLEM WITH IDLE STOP FEATURE CAUSING CAR ENGINE TO SHUT OFF COMPLETELY (EVEN WHEN DISABLED), RESULTING IN AN ERROR MESSAGE AND REQUIRING THE CAR TO BE TURNED OFF AND ON. THIS IS A SAFETY ISSUE WHILE DRIVING, ESPECIALLY IF IN AN INTERSECTION WHILE TURNING. HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/PILOT/CAR-STALL-PROBLEMS.PHP HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/PAGE-13

THE VEHICLE IS EQUIPPED WITH AN AUTO SHUT OFF AND RESTART FEATURE. THERE ARE MANY INSTANCES WHEN THE VEHICLE SHUTS OFF AT A STOPLIGHT OR IN A PARKING LOT AND THEN DOES NOT RESTART AUTOMATICALLY AS IT SHOULD. THE VEHICLE MUST BE POWERED OFF AND ON MULTIPLE TIMES BEFORE THE VEHICLE WILL RESTART. THERE SEEMS TO BE A FAULTY SENSOR OR SOME THING. THE HONDA DEALERSHIP HAS PROVIDED NO EXPLANATION EXCEPT IT'S A BATTERY ISSUE WHICH IT IS NOT CONNECTED AS WE HAVE REPLACED THE BATTERY. I AM CONCERNED THAT WHEN I AM IN TRAFFIC AT A STOPLIGHT IF I HAVE FORGOTTEN TO PRESS THE BUTTON TO DISENGAGE THE AUTO RESTART THEN I'LL BE STRANDED WHILE TRYING TO RESTART THE CAR. IT HAS BECOME MORE FREQUENT THE LAST 18 MONTHS.

Auto Idle stop. twice my car has shut of when auto idle was engaged. Traveling at speed have to stop to merge or at red light auto idle will engaged. Car shut off when the brake was released followed by a warning display in the speedometer screen to put car in park and and restart. Those are the facts now for the issue. I was traveling on I35 in Texas merged onto 190. Had to momentarily stop to merge. I let off brake and the car died. Cars where coming up on me fast. I was able to engage hazard flashers and restart car. Second time I was at red light released brake and car died. Followed same procedure and got car restarted. This has happened twice in last two weeks My car is now in the shop . When researching on line this seems to be a common problem.

THE "AUTO IDLE-STOP" IS AUTOMATICALLY ENGAGED ON THIS VEHICLE. WHENEVER IT IS "ON" THE CAR WILL STALL AND SHUT DOWN WHEN STOPPING IN TRAFFIC OR AT LIGHTS. HAVE BROUGHT TO HONDA, THEY SAY IT CANNOT BE FIXED AND ITS VERY DANGEROUS.

MY CAR WAS "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. THIS IS VERY INCONVENIENT WHEN YOU ARE AT A STOP LIGHT OR GETTING READY TO MAKE A TURN AND THE VEHICLE JUST "DIES". TOOK IT INTO THE DEALERSHIP AND THEY SAID IT WAS A SOFTWARE ADJUSTMENT. THE AUTO IDLE-STOP WORKED FOR A COUPLE OF DAYS, THEN STARTED HESITATING AND NOW IT INTERMITTENTLY STALLS WHEN THE GAS IS PRESSED.

GOT INTO A FRONTAL COLLISION AND THE AIRBAGS DIDN'T DEPLOY. SRS AIRBAG SYSTEM PROBLEM APPEARED ON THE DASH.

AUTO SHUT OFF WHEN STOPPING AT A RED LIGHT WILL NOT RESTART ENGINE. HAD ORANGE RED LIGHT ON DASH SAYING YOU MUST PUT IN PARK AND PRESS BREAK TO AND PRESS START AGAIN. ALSO RADIO WENT OFF FOR A FEW SECONDS ALSO. IT ALSO HAS BEEN HESITANT TO ACCELERATE AFTER AUTO SHUT OFF STARTS ENGINE SEVERAL TIMES JUST IN THE LAST FEW WEEKS

The car, when at idle, and the "idle start/stop" feature is active, does not restart. The car stalls, loses all power, including hazard lights. This happens at busy intersections, and the car is able to be started again after several minutes. The las time it occurred, the power was not restored until the hood was popped (while on a major highway in the left lane) and battery power cable checked. The power suddenly was restored and the car was able to be restarted. After which, error appeared on screen for power failure. We purchased this car used in April 2021, and this issue has occurred consistently (at least weekly) since the beginning of May 2021. The last incident occurred on October 1st. The car has been at the dealer since October 5th, and they have been unable to diagnose or recreate the issue.

I get a keyless start system error that hasn’t been fixed with changing out the battery on the remote. From reading about this, it is a major issue with the Honda Pilots

There have been two instances of the vehicle failing to restart after a complete stop at a stop light. In these situations, the vehicle's auto stop-start system engages and turns the engine off. When the brake peddle is disengaged and the engine is supposed to start, the engine fails to restart. There are some errors on the dashboard but nothing was captured on the vehicle computer when I took it into the dealership. When the engine won't restart it takes a minute or two of blocking traffic before the engine will start up.

THE ENGINE AUTO/STOP FEATURE HAD FAILED 3 TIMES IN RUSH HOUR TRAFFIC. THE FEATURE TURNS OFF THE ENGINE WHEN STOPPED IN TRAFFIC AND DOES NOT TURN BACK ON AND DISENGAGES THE CAR.

CAR ENGINE TURNED OFF IN DRIVE THRU AND TOOK 1 MINUTE TO RESTART CAR. KEPT PRESSING START BUTTON AND CAR FINALLY STARTED. THIS IS 2ND OR 3RD TIME HAPPENING.

VEHICLE DOES NOT RE-START AND APPEARS TO HAVE AN ELECTRICAL OUTAGE (ALL LIGHTS COME ON AND THE RADIO SHUTS OFF) AFTER "IDLE OFF" FEATURE IS ACTIVATED (MEANING MY FOOT ON THE BRAKE) AT RED LIGHT OR STOP SIGN. I HAVE TO PUT THE VEHICLE IN PARK AND TAKES 2-3 TRIES TO RE-START BY PUSHING THE START BUTTON. SO VERY DANGEROUS WHEN I'M AT A BUSY INTERSECTION, AND ESPECIALLY WITH KIDS IN THE CAR AND I CAN NOT MOVE. THIS ISSUE HAPPENS ALMOST ALL OF THE TIME. I HAD TO TURN OFF THIS FEATURE FOR SAFETY REASONS OR RISK BEING IN AN ACCIDENT. TWO YEARS AGO I HAD A HONDA DEALERSHIP LOOK AT IT AND THEY SAID THEY DIDN'T FIND AN ISSUE. I CHOSE THE MOST RECENT DATE OF OCCURRENCE (YESTERDAY) FOR THIS FORM BUT IT HAS BEEN HAPPENING FOR 4 YEARS. I CURRENTLY HAVE 45,000 MILES ON MY VEHICLE.

2016 HONDA PILOT ALARM GOES OFF RANDOMLY/SPORADICALLY WHILE PARKED/LOCKED.

CAR WOULD NOT START AFTER GOING INTO AUTO IDLE STOP.CAR WENT INTO NEUTRAL BY ITSELF.HAD TO PUT IN PARK AND IT TOOK SEVERAL ATTEMPTS BEFORE CAR WOULD START.

CHECK ENGINE LIGHT CAME ON WHILE DRIVING, QUICKLY FOLLOWED BY A FLASHING OIL LIGHT. PULL OVER AND TURN VEHICLE OFF. CHECK OIL AND THERE WAS PLENTY. AT THIS POINT, THE CAR WILL NOT TURN OVER. HAD IT TOWED TO THE MECHANIC. THEY MANUALLY GOT THE CAR TO START BUT THE ENGINE IS KNOCKING AND THERE IS ZERO OIL PRESSURE. ENGINE IS NOW NEEDING TO BE REPLACED. VEHICLE HAS 105K MILES ON IT. RECENTLY HAD THE WATER PUMP AND TIMING BELT REPLACED AT 103K MILES. REGULAR OIL CHANGES AND MAINTENANCE HAVE BEEN COMPLETED SINCE IT WAS PURCHASED.

KEYLESS START SYSTEM PROBLEM ERROR MESSAGE.

The truck has been very sluggish and it surges especially when accelerating. It doesn't seems to have power to come up to the designated speed limit. It started happening when it came up to the 48,000 miles on the odometer.

The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 35 mph, the transmission failed to shift up to a higher gear. The contact mentioned that the RPMs were shifting faster than the speed. The local dealer was contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

The contact owns a 2016 Honda Pilot. The contact stated that while at a complete stop, the vehicle would intermittently shut-off upon depression of the accelerator. There were several unknown warning lights illuminated. The contact was able to restart the vehicle soon after failure and resume normal driving. The contact had called two dealers and was informed that they had never heard of such a failure. The contact was informed by each dealer that he would be charged a diagnostic fee to service the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 78,000.

WHEN I'M PUSHING THE START BUTTON TO TURN THE ENGINE, AN ERROR OCCURRED IN THE DASHBOARD 'KEYLESS START SYSTEM PROBLEM' MY MILEAGE IS 37991. THE DEALER DIDN'T FIND ANY ISSUE, THEY RUN VEHICLE DIAGNOSTIC AND I CHANGE MY BATTERY OF MY KEY. IS THIS A SAFETY ISSUE? OR A COMPUTER PROGRAM THAT NEEDS UPDATING..PLEASE HELP ME. THANKS HOW TO FIX.

KEYLESS START SYSTEM PROBLEM. THIS ERROR APPEARS ON DISPLAY PANEL MULTIPLE TIMES. I DID CHANGE NEW CAR BATTERY AND KEY FOB BATTERIES, BUT THIS ERROR STILL ON DISPLAY. I FINALLY BROUGHT IT IN DEALERSHIP FOR REPAIR. WARRANTY FOR THIS GOT EXTENDED FOR 9 YEARS AS PER HONDA.