NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The Auto Idle Stop feature on my 2019 Honda Pilot is a critical safety defect. The engine repeatedly fails to restart automatically after the Idle Stop engages at a complete stop, resulting in the vehicle stalling in traffic. This is a major crash risk, not a minor inconvenience. I have experienced this dangerous failure multiple times while waiting to make a left turn in busy intersections. When I release the brake to proceed, the engine remains stalled, leaving my vehicle immobilized directly in the path of oncoming traffic and creating a high risk of a side-impact or rear-end collision. On one occasion, the engine stalled as I was attempting to clear a red light, leaving the Pilot stationary and exposed. I manually disable this feature every time I drive because of the known failure risk, and the stall only occurs when I occasionally forget this essential step. Replacing the battery, as recommended by the dealership, did not resolve the high rate of failure. Honda's existing fixes are inadequate, and this defect puts vehicle occupants and other drivers at serious risk of injury or death.
The car keeps getting a 219a error code intermittently. The dealer states it is the fuel injectors needing replacement. There is a service bulletin for my model of 2019 Pilot , with a warranty extension to 10 years or 150,000 miles but Honda is saying my VIN is exclusionary and want affected. Except, my fuel injectors are bad with the same code and issues as covered by the warranty extension. It seems quite clear that my vehicle and so many other pilot owners with them from this generation are having the same fuel injector issue but being told their VIN is not effected. One needs only to do a quick search online to see that this is bogus and a more widespread problem than honda is taking responsibility for.
After only 76K miles the ADAS stopped working. Honda Sense safety features no longer work. Honda dealership diagnosed the problem and said the ADAS camera needed to be replaced. The car is in excellent condition. It was never in an accident, windshield in perfect condition. Up to date with its scheduled maintenance.
My car "lurches" when increasing speed sometimes acting like it does not want to go at all. I am constantly on edge that I am going to get rear ended or hit. Especially when my children are with me. Occasionally the brake light will light up and my car will slow down and then accelerate again. Which also makes me worry about getting hit. Both of these things have happened multiple times and we've done our research. It's a major issue
The car is prefect everything is great
Honda had issued a recall on the MOST coax cable in 2023 or 2024. As I had issues with mine, and my vehicle was part of the recall, I had it repaired in 2024. For the last 3 months, the issue has started again. When the MOST network fails, the entire infotainment system goes offline. This includes the reverse camera. I have contacted Honda, and they stated they will not correct ongoing issues with the system.
Fuel Injectors failed after being replaced less than 50,000 miles ago. This is part of a larger Honda issue noted on Bulletin 21-010. It is causing my car to not accelerate appropriately which is dangerous when on the road. Honda inspected the vehicle and found code P219B. This after finding code P0430 in April 2025 causing me to have to replace catalytic coverters. The emissions system light turned on for each of these issues. Please include my VIN in the safety notice since it is clearly having the same issues as all the other 2019 Honda Pilots.
Dashboard warning "Emissions System Problem". Trouble code - P0430 / Catalyst System Efficiency Below Threshold Bank 2. Brought it in to the dealer, and required the fuel injection to be replaced. There is recall for model year 2016-2019 Honda Pilot V6, but was told by the dealer this car was not part of the recall based on the VIN#. Fuel Pump was having problem, and replaced under recall on 09/28/2023 (54K miles).
Rear differential unit failed at about 66,000 miles without warning. During normal driving, the dashboard warning light came on indicating AWD warning. It was raining at the time the warning came on. The Pilot onboard computer did disable the AWD and place the vehicle in front wheel drive only mode. The next morning again the AWD warning came on when put into drive and was raining again. Driving again in the afternoon the AWD warning did not come on and there was no rain. I could not see any physical signs of an issue. The Pilot was just in for two recalls: one for backup camera wiring harness on 8/27/2025 and fuel pump on 9/8/2025. About two weeks later on 9/24/2025 was when the first warning came on. The Pilot was taken to the dealer and was reported that the differential pump, sub harness, and differential all needed to be replaced. I informed the dealer that the two recalls were performed and the warning coming on during wet weather. The dealer stated the failure was not caused by the recalls. In order to make to Pilot safe to drive again, I had the dealer replace the parts.
My 2019 Honda pilot randomly started showing all these errors at once: LKAS, Collision Mitigation Problem, road departure mitigation system problem, auto highbeam problem, adaptive cruise control problem. After speaking with the Honda dealership, they said this is a chronic problem with 2018 to new Honda vehicles. He stated he's unsure why there is not a recall for this yet. They stated that the issue is the front dash camera, which will need replacement. Replacement is around $2,000.
Vehicle adaptive cruise control and emergency braking completely stopped working.
Vehicle surges occasionally at 30 to 45 MPH. Had a loud engine knock when driving on interstate and vehicle slowed down and multiple warning lighted up on dash like a Christmas tree. Was able to get to the shoulder safely. Restarted the vehicle, warning lights gone and was able to drive home. OBD II scanner read P0369. Took it to dealer for inspection, they confirmed camshaft “walk” and damaged the camshaft position sensor. After the repair, the surging issue still occurs occasionally.
While operating I was on Highway driving my car the driver seat was set up according to my height, when I use the break to slow down for the heavy traffic during the rush hour wasn't that fast at all I believe my car was at 30 in mph around somehow my car seat dropped too low and I was afraid that I can barley seen in the front. Some how I manage to get home but not sure if there is blown fuses, faulty switches, or loose wiring connectors under the seat or electrical seat problems. This Vehicle is from year 2019 when we purchased. I haven't call the Honda for service yet, cause it's weekend now. I will call on following Monday 22. for Check up.
The contact owns a 2019 Honda Pilot. The contact stated that while driving approximately 50-55 MPH, the brake warning light was flashing. The contact stated that the failure had occurred while driving on several occasions. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the multi-view cameras were misaligned. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Rear backup camera is distorted and cannot see clearly while in reverse.
When my engine starts cold, there is a bad clanking noise. The noise goes away once the engine warms up.
“Camera system failure” Backup camera failing to operate when in reverse. Recall not showing for our vehicle even though recall shows its for the 2019+ models. Online talk points to a camera issue and not a wiring one.
At random intervals, I get the following faults on start: Adaptive Cruise Control Problem Lane Keeping Assist Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Auto High-Beam Problem
There was an internal failure of the multi-purpose camera located behind the windshield rear-view mirror. It was inspected by Russ Darrow Honda and the failure code diagnosed. The camera needed to be replaced. Service included a video from the dealer and the defective camera was so hot he could barely hold it while wearing gloves. This caused the Lane-Keeping Assist, Adaptive Cruise Control, Auto High Beam, Collision Mitigation and Road Departure Mitigation Systems to fail, and the dummy lights on the dash to warn of the system failures. There was no accident or injury resulting yet, but none of the advanced safety features were operable. We have since learned that this camera is a common failure in Honda vehicles, and we feel there needs to be a recall. This critical and expensive safety feature should not be failing this frequently, or in vehicles this new.
While driving straight, my 2019 Honda Pilot activates collision “BRAKE” warnings and applies steering wheel torque when there are no vehicles or obstacles present. The system intervenes unexpectedly and repeatedly. The attached documents show that I reported this issue to a Honda dealership and Honda Customer Relations (case #16094868). No diagnosis has been completed yet. This is a safety concern.
The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the Emissions system warning light was illuminated for forty-five minutes prior to the vehicle stalling. The vehicle was driven a short distance before it stalled again. The contact noticed an abnormal sound. The vehicle was driven to the shoulder of the road and turned off. The vehicle was towed to an independent mechanic, where it was unofficially diagnosed with internal engine failure. The contact was advised to tow the vehicle to the dealer for assistance. The vehicle was towed to the dealer and was unofficially diagnosed with internal engine failure. The contact was advised that the engine needed to be dismantled for a complete diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case would not be escalated until the complete diagnostic test was performed. The failure mileage was approximately 114,300.
The rear camera suddenly has bright wonky colors making it difficult to see what is behind you.
My 2019 Honda Pilot was surging when it went up a hill or was at a steady speed on the highway. I was concerned that the car would stall. The dealer confirmed/reproduced the problem and called it a torque converter shudder. Per Honda's instructions they changed the transmission fluid 3 times and did a software update. There were no warning lights. This is a known problem with a very specific fix that is recommended by Honda. It should be a recall and the repair covered by Honda. It costs me over $400.00 to get the repair done at my dealer-Washington PA Honda.
As the vehicle is stopped in traffic and is about the proceed, the vehicle automatically shifts into park and the emission warning light comes on. The vehicle is unable to be put back into drive unless the vehicle is turned off and then restarted creating a dangerous condition while you are stuck in middle of the roadway.
The contact owns a 2019 Honda Pilot. The contact stated that while driving approximately 55 MPH, a message to stop the vehicle flashed on the instrument cluster. The contact pulled over, stopped the vehicle, and turned off the vehicle. The contact was able to restart the vehicle. The contact had taken the vehicle to an independent mechanic. The vehicle was diagnosed, and it was determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the mechanic advised that the manufacturer was aware of the failures and that the manufacturer had issued a TSB. The manufacturer was contacted and advised the contact that the vehicle was not covered under the TSB. The failure mileage was approximately 110,000.
When driving long distances (10+ miles), the entertainment system suddenly goes black and shows an error message that says “Network Communication Lost. MOST Net Off.” This includes the CarPlay/navigation system, backup camera, etc. which causes distractions, navigation challenges, and impacts safety when happening mid-drive. It takes between 30 seconds and 3 minutes to re-boot. It typically happens multiple times during long drives (approximately every 5-10 minutes) which becomes very dangerous as dealing with this issue shifts attention away from driving.
Condensation in headlight assembly impeding forward visibility at night.
My 2019 Honda Pilot [XXX] with 68k miles) recently began to have startup errors and issues with the automated driver safety systems. The five errors that are routinely displayed on the dash info display are: Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Lane Keeping Assist Problem Brake System INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda Pilot. The contact stated that while having an oil change, the technician informed the contact that there was an abnormal gasoline odor inside the engine oil. The contact stated that there had been a failure since the fuel pump was replaced under recall. The vehicle was taken to a dealer, and the dealer stated that the issue was normal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.
Needed a steering rack. Needed a new transmission due to a torque converter failure. Now AWD is intermittently faulty needing fuel injectors. All within 1 year
2019 Honda Touring: driving down the highway the windshield would crackle ( Electricity) then we started experiencing transmission delays in shifting and the transmission sounded rough and it was delayed. when the car was put in park the whole dashboard lit up with emissions system problem, Stop driving when safe. transmission problem, Blind spot info system problem. after this showed up the car was not able to move at all. it would not move to gear. the problem was not reproduced at the Honda dealer. They recommend replacing the transmission. I had it towed to another shop where they tell me all codes that pertain this the initial issues stated and refer back to dealer to reset the tmc system failure and to reset the electrical system. Honda refuses to do work as they want to replace the entire transmission
Stopped at an intersection at approximately 2:40pm on August 28, 2025. The auto -stop/start stopped the engine and it would not restart.
DRIVING IN THE WOODLANDS AND AT A STOP SIGN WHEN THE AUTO-STOP FEATURE ACTIVATED AND WHEN LIGHT CHANGED TO GREEN THE CAR WOULD NOT AUTOMATICALLY RESTART, I HAD TO PHYSICALLY RESTART THE VEHICLE BY PUSHING THE START BUTTON WITH THE BRAKE ENGAGED. VERY ANNOYING! AND A BIG SAFETY ISSUE.
The multi function camera is causing multiple system failures within the safety systems associated with the camera as well as additional issues with transmission. Honda suggests throwing parts at it until repaired. Many owners on forums report same issue across different model years and trim levels. Known issue not being resolved by manufacturer.
To Whom It May Concern, I am submitting this complaint through the National Highway Traffic Safety Administration regarding a serious and unresolved safety-related defect on my 2019 Honda Pilot (VIN: [XXX] ]). The vehicle’s front camera system failed, disabling essential safety features including Lane Keeping Assist, Adaptive Cruise Control, and Collision Mitigation Braking. These systems are part of Honda’s Advanced Driver Assistance System (ADAS) and are integral to safe vehicle operation. Their failure constitutes a critical safety defect, not a routine maintenance issue. Misrepresentation by American Honda I was initially assigned to a case manager named Christian at American Honda. During our recorded phone conversations, Christian falsely claimed that the discount I received from the dealership was provided by American Honda, even though the dealership is an independent franchisee and American Honda has no control or direct relationship over the dealership. Upon direct inquiry, the dealership confirmed that the discount was offered solely through my business account and my relationship with them and had no connection to American Honda. When I requested written confirmation of this claim, American Honda refused to provide any documentation, despite the fact that all conversations were recorded by them. These recordings contain critical evidence of misrepresentation and should be reviewed as part of this dispute. If necessary, I am prepared to request that these recordings be subpoenaed for formal review. Ongoing Safety Concerns Prior to the complete failure of the camera, I experienced multiple false collision warnings, including dashboard alerts, steering wheel vibration, and automatic braking — even when vehicles were traveling in the opposite direction and posed no threat. These false activations were not only alarming but dangerous, and they indicate a pattern of malfunction in the camera system long before its final failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Fuel Pump was issued a recall that i had replaced, but due to it not operating properly it caused my high pressure fuel pump in the engine to malfunction as well. This has been conveniently left out of the recall for fuel pump and the dealership wouldn't agree to look into it further.
The rear camera has suddenly changed to a rainbow effect and is very difficult to distinguish details related to be safe view it is designed to display. There was a recall related to the cable connection of the rear camera which is not related to this new color change issue. Honda dealership only offers to replace camera not under a warranty.
In 2022, in traffic on I35 in Temple, TX, i was in "Drive" and my car went automatically to Neutral and I could not get it out of neutral or turn my car on and off. My two children were in the car and had cars moved, I would have been clobbered. I finally got my car to turn off after several tries, but it would not turn on. I waited a a minute and tried to turn it on again and after several attempts, it turned back on and traffic began to move so I did not have to stop and brake again. This same issue happened at a stop light a month ago and I could not move my car. I did not hit anything in my car, i did not shift it to neutral, it automatically did this on it's own. I finally turned the car off and after many attempts was able to get it back on, put it in drive, and move the car out of the intersection. The automatic engine shut off also comes on and off in my car without me touching anything. it works sometimes and it doesn't. This issue is a total safety concern and should it happen again, i may not be so lucky with other vehicles. Please help with this recall on my VIN.
The contact owns a 2019 Honda Pilot. The vehicle was taken to the local dealer for an oil change. The contact stated that after leaving the dealer, the vehicle started making an abnormal knocking sound. There were no warning lights illuminated. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that there was a failure in cylinder #1, and the lower engine block needed to be replaced. The vehicle was repaired. The manufacturer was contacted for assistance with the cost of the repair. The failure mileage was approximately 73,000.
We took our honda pilot to our local dealership (Nelson Honda 2500 Greensboro Rd Martinsville Va. 24112) for a recall on the fuel pump motor on 4/16/2025. We noticed when driving the vehicle that it had some hesitation when going up hills. The problem persisted so we finally made an appointment to have it rechecked on 7/30/2025. They advised nothing wrong recommended transmission fluid changed. We went to our local repair shop and had them to look at it and much to our surprise the fuel pump had not been touched. We have pictures and you can tell it hasn't been touch in a long while. When we called the dealership they told us that it was completed and that we should not file a compliant because they are a small dealership. I know that I'm one person but this car is my main transportation and I should be able to trust that when a recall is done that they actually do the work. Any help or assistance that you can give would be greatly appreciated.
Consistent electrical issues manifested with infotainment system losing connectivity including FM radio, Bluetooth, etc during hot days only. Thia implies increase risk of fire due ti electrical system overheat. It appears many complaints have been made related to the electrical system on Honda pilot year 2019.
The front winshield camera stop warning and now Im getting the following warnings: lane departure warning, Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance And now the car is showing: Emission System Warning
All of the safety features are failing starting about August 2025. Warning lights are lit for collision mitigation, cruise control, high beam, lane departure, braking, EVERYTHING!!! We replaced the battery but that is not the problem. The transmission was always a problem. The braking assist never worked from day 1. The vehicle is completely defective.
2019 Pilot 3.5 liter V6 ~82000 miles has developed a nasty rod knock, failure is imminent. I am aware of the current probe that includes this year/make/model.
2019 Honda Pilot Touring AWD, the backup camera image just became way more colorful than it used to be. I tried turning off the guidelines but that didn't help, it's a safety risk when backing up and rare cross traffic alert, almost caused collision.
Transmission shift from 2nd to 3rd gear is extremely violent and inconsistent. This is not a normal "transmission slip" but rather a miscalculation of how much RPM to input post shift. This causes the car to "jump" or slow drastically while driving through city. Typically felt between 25 and 35 mph. When I took car in for diagnostic, the dealership said "oh, that's just how these cars a made. I hear about this many times with now problems." There are no engine lights on as a result of the shifting, but the reported concern has been present on car since first owner.
The transmission surges while accelerating and cruising. Honda issued a service bulletin, 17-014 issued 2/27/2018, to fix the problem for the 2016-2017 models. Mine is a 2019 with the same transmission as the 2016-17 Pilot, the 6AT. The solution to the issue was the same as the 2016-17 Pilot, flushing the transmission fluid three times but now Honda will not issue a service bulletin for the same problem on the the 2019 model so I had to pay for it.
My 2019 Hoda Pilot Touring often suddenly changed to N (Neutral), not moving when I release the brake pedal on the freeway when traffic is slow (stop and go) or when at the stop at the intersession. I had to hit (shift) to D (Drive) or sometimes it was getting worse, I had to hit Restart button to resume driving. Many times, it was a nervous moment when the cars from behind were too close and unexpecting my car was stop. It's hard to convince the car dealer it is a real problem when I brought the car for other recall problems. They only worked on the other recalls and verbally advised just to see if the fixes on the recall would fix the problem I experienced since there is no recall related the problem I described.
Transmission failure. Began with noticeable reduction in acceleration, then issues getting into reverse. Warning lights then went on - transmission system problem, blind spot info system problem, emission system problem. On 6/19/25 we had the fuel pump motor recall addressed. The transmission failure was on 7/18/25.
I was driving home at around midnight on the interstate, when my radio stopped working and digital dash screen just turned off. The radio screen said something like network communication lost (I was going 75 so I couldn’t completely read what it said), and the dash where my tachometer and speed usually are, was off; the only information about the car I had was gas level and general engine temperature, so physical gauges or the fuel economy indicator were not affected. All headlights, climate, and engine or cruise control were not affected. It rebooted after about 10 seconds, as if the car was just started up, and everything was back to normal. I was coming from a work event, so I had a coworker with me and he noticed this was occurring, unsettling to be a passenger and all necessary information about the vehicle on an interstate was gone. The vehicle did have a recall to address crackle noise in the speakers, which was a symptom of the MOST bus failure. But since then, the crackle hasn’t disappeared, the backup camera has failed on occasion, and now this, just once in ~15000 miles, all link through the same MOST bus. Will be taking to the dealer again ASAP to see if they can resolve the issue for good, but it seems unacceptable that an infotainment failure could also affect the dashboard if I am understanding it.
Data synced from NHTSA on May 4, 2026