NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
idle-stop system fails to restart the engine when I release the brake pedal, the vehicle inoperable and undriveable wherever it comes to a stop—whether at a red light or stop sign, in the middle of a busy intersection, or on a highway entrance ramp. I have to wait a minute of two before I can restart my vehicle.
Every week or two, sometimes multiple times in same week, the 2020 honda pilot would turn on randomly in accessory mode where headlights would come on and/or infotainment/radio would come up, or alarm/horns would go on by themselves. Often in the middle of the night when car was in a garage. Sometimes during the day. New vechicle battery was replaced 2 months earlier. Batterries in key fobs were replace but issue continued. Honda dealership diagnosed it as keyless access unit letting voltage through transistor waking ignition switch and recommended replacement of keyless access unit. 2020 pilot was 4 years old with 55,832 miles. Appears to be a common issue/complaint on online forums with replacement of remote keyless access control unit. Dealership replaced unit 19 days ago.
2020 Honda Pilot with 80000 miles. A car i loved and had for over a year. I was driving from Florida to Texas. Everything was fine when I started. About 600 miles down I was at 70 mph and had to go little faster to overtake a truck because the shoulder was too small and my lane is about merge in to truck lane. There were at-least 10 vehicles behind me. I hit the accelerator pedal all the way until it touched frame but the engine is not at all responding and slowly losing power. The lane I was in was about to merge in to truck lane. I had to hit brakes with vehicles behind me but some how i managed to not get hit by them. It could have gone worse.
The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle struggles and jerks to keep speed between 1st and 2nd and 3rd gears and jerks trying to accelerate up until around 50 mph check engine light came on and off a few times and information center on car reports exhaust system problem and to take to a dealer, took to autozone to get codes read replaced part it said to replace but problem persisted light came back on took back to autozone same code showing different bay so I took vehicle to Honda dealer and had them do a diagnostic on it which they could not complete without me paying an extra 180.00 for a more in depth diagnostic I paid and they found the fuel injectors not functioning properly and said I need to replace them I declined Honda to do this and took it to a different shop myself to have it done where I trusted the mechanic had all the injectors replaced and same problem is still happening. The breaking assist comes on randomly while driving and hits breaks and shakes steering wheel while flashing (break) but there is nothing in front of me.
Honda Pilot AWD EX-L 2020 Engine Failure Incident Report October 5, 2024 Check Engine light went on 294 IL Tollway while traveling in left lane. Began to feel a slowing of the vehicle and just a wrong feeling, proceeded to move towards right lane in busy traffic and ~0.5 to 0.75 miles later check engine light started flashing as we proceeded to exit. Planned to make it to rest area or tollbooth but felt it was too far away; check engine light flashing, pulled over to shoulder short of the tollbooth. Shut down all extraneous items (radio, A/C) and pushed the ignition button to turn off vehicle. Could hear some clanking sounds (which we have later researched and found audio/video of mechanics speaking about oil pump failure and loud clanking sounds, which was exactly what we heard).Vehicle didn’t seem to respond (not shutting off), pushed button again and now several red light warnings popped up in succession, these are the ones I recall seeing: (Oil pressure low and Low oil), I believe there were others, but they were cycling fast and didn’t put them to memory, but clearly the codes had been unleashed. Pushed button again and engine shut down. Opened hood and checked oil and did see oil on the dipstick (though level was not clear, seemed to have oil on upper and lower part of reading area, but not in the middle); Called dealer and agreed sounded like an oil pump failure, which in theory could mean there is still plenty of oil in the engine and moving to a safe location. Attempted to start engine again and it struggled and didn’t really start, had a clanking sound again, so hit the button to shut it off for good; and called for tow. Diagnosed with engine failure, quoted replacement $16k, negotiated after documentation and provided good will from Honda with deductible out of pocket $4917.75. Upon posting of investigation now approaching Honda Corporate for reimbursement request.
The contact owns a 2020 Honda Pilot. The contact stated that after shifting into reverse to reverse out of the driveway, the contact had forgotten an item on the outside of the vehicle; the contact opened the door; however, while reaching outside the vehicle to retrieve the item, the contact released the brake pedal unintendedly and the vehicle rolled backwards, causing the contact to fall out of the vehicle. The contact stated that the vehicle continued rolling backwards and struck the sidewalk and the neighbor’s garden wall. The contact stated that the vehicle then rolled forwards and rolled over the right feet to the right shoulder of her body and then struck the garage door and garage door frame to her residence and came to a stop. There were damages to the garage door and garage door frame. The contact became immobilized and yelled for help and a neighbor ran over to assist. The contact stated that the neighbor had a difficulty in shifting to park and turning off the vehicle. The vehicle was eventually shifted to park and the vehicle was turned off. The air bags did not deploy. The contact was taken to urgent care by her mother for X-rays. The contact suffered no broken bones but did sustain mild bruising to the right side of the body. A Police report was not filed. The manufacturer was notified of the failure and a case was filed. The vehicle was not diagnosed. The failure mileage was approximately 15,000.
Upon startup I frequently get the following warnings: -Collision Mitigation System Problem -Road Departure Mitigation System Problem -Adaptive Cruise Control Problem -Lane Keeping Assist Problem -Braking System Error All mechanical systems work fine but cruise control and all of the “smart” safety features don’t work. A simple google search will show hundreds of owners experiencing the same problem with this generation as well as Odysseys that likely use the same system. Dealers want $1700-$2000 to replace the forward facing camera. However, this is clearly a defective part from Honda and they need to recall and fix it.
Car shuts off when going into idle when at a traffic stop or in traffic. Does not restart. Completely shuts off goes into neutral then park and have to press brake and start the car again. Has happens 4 times in last 2 weeks.
CMBS activates for no reason whatsoever. I can't even count how many times this vehicle has locked the brakes up and no cars anywhere near me at all. Like miles down the road. Honda said they can't replicate the issue. Well, it's going to be hard to replicate something that happens 4 or 5 times in a week by driving it 10 min down the road. This vehicle is going to get my family killed.
In a December 2023 I learned of a recall NHTSA Recall Number23V-858 for my vehicle. The recall states that the fuel pump could stop functioning, thus putting my car at a safety risk for crashing. Honda states that we will have to wait for the parts so this can be repaired. It is now a August 2024 and Honda still does not have the parts to repair this serious safety issue. 8 months later! I use my car daily and am very concerned about the possibility of a serious safety incident caused by Honda’s lack of appropriate replacement parts. This not only puts my life at risk, but others who are driving near me if I crash because of this defective part.
On August 12th, 2024, we were driving North on New Jersey Turnpike at 65mph surrounded by traffic when the vehicle suddenly and unexpectedly stalled (no dashboard warning lights or system messages prior, nor any signs while driving prior). The surrounding cars were unaware of this mechanical failure and thus it created an extremely dangerous situation for all on the highway. Fortunately, I was able to navigate safely to the side of the highway without incident. Having towed it to the nearest Honda dealer, they diagnosed the root cause to be seized timing belt idler pulleys, causing the engine to lose timing and stall. This failure also resulted in damage to the cylinder heads, valves and associated components. While the dealer has repaired all of this damage under warranty, they have not adequately justified how or why these components failed extremely prematurely (4 year old vehicle with 35k miles). Additionally, Honda has not provided reimbursement for the resulting expenses incurred - hotel, rental car, towing, etc.
When driving down our street approximately 2 months ago, an error came up for an Emissions System Problem. Over the course of the next week, the car started showing several other error messages, and while driving the transmission felt jittery or like it would stutter while in 1st and 2nd gear. We brought the car to our local Honda dealership to have a recall fixed, and asked them about the issues while they had the car. They advised it was an issue with the fuel injectors but there was no recall for the 2020 Honda Pilot as of yet. I brought the car to an independent service center and they advised the same thing after running the codes and inspecting the vehicle. The vehicle is scheduled for the fuel injectors to be replaced later this week at the independent service center.
About a month ago my car started acting like it didn't want to restart at traffic lights when the auto idle kicked in. One time to completely did not restart on a major highway and I had to completely turn the car off then back on again. Then last week I tried to get into my car and multiple components had stopped working: my keyless entry, blind spot sensor, parking sensor, entertainment system, back up camera, lane keeping assist, etc. I tried taking it to a mechanic and they could not figure out what the problem was. I tried replacing the battery and the car is still stuck in this mode. I have it at a dealership now and they are trying to determine what the problem is.
High pressure fuel pump stopped working. Vehicle acceleration was impeded. No warning lights/messages.
The car goes into neutral automatically when idle. It then needs to be shut down and restarted. This happens in traffic at a light or intersection. Although, I received the idle stop start recall software update the issue persists. The dealer was unable to reproduce the issue and there were no codes when diagnosed.
The contact owns a 2020 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors, relating the failure to a faulty fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.
The backup camera on my 2020 Honda Pilot shows green and purple blobs on the image. These colors make it very difficult for me to safely use the camera to back up. The guiding lines are hard to see and images of objects or people beside or behind the car are covered by these green and purple colors. This is very dangerous. I have seen online that many others have the same issue. I have completed the recall of the cables to the camera but that did not address this issue. The camera is almost useless now. All other images on the dash screen are fine.
Drive car normal .park car went in building to work. After work start cart and on highway going home all lights came on on dashboard. Mechanic said front camera is burnt due to excessive heat.
The instrument panel blacks out and does not display critical information such as engine oil pressure radio goes out speedometer goes out rear camera goes out. There was a recall T89 but Honda says my VIN does not come up under the recall even though it is the same issue. This is an intermittent problem. Everything will be working and then while driving it blacks out. The black could last hours. Unable to get navigation. Then when it comes back on the panel light up with engine light warning brake warning low gas warning even though tank is full traction control light comes on These warning lights will come on and after a few minutes go out.
The water is leaking from the Driver- Side rail beween the diver window and from windshield. I took it to Honda dealer they told me windshield issue need to replace it. As recommend i replaced the windshield and the water is pouring from it during the rain. Issue still exist. I reached out several mechnics they told me it is body issue from sun/moon roof.
When the vehicle comes to a stop and the auto-engine-start-stop feature is engaged, the vehicle will shift itself into neutral and will not disengage until you shut off the vehicle and turn it back on.
The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly decelerated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 55,000. Parts distribution disconnect.
The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
While stopped at a red traffic light after taking a freeway exit with one foot on the brake, my 2020 Honda Pilot engaged in auto stop (auto idle stop). When the traffic light turned green, I took my foot off of the brake, the vehicle attempted to start but stalled with the electrical components still on (dashboard indicators and ventilation still on). I stepped on the brake and attempted to put the vehicle in park, but noticed the vehicle would not shift out of neutral. I pressed the start/stop button (ignition) and the dashboard indicators flashed but the engine did not start until the second attempt. Somewhere in between, I pressed the emergency lights to indicate to drivers behind me of an issue. About 15-20 seconds had lapsed during my troubleshooting attempt. Prior to this event, there were at least 8 individual events where when the auto start/stop was engaged and disengaged, the dashboard would flash warning signals for a fraction of a second with an audible warning sound. Dashboard warnings flashed on and off too quickly to clearly see what was being displayed. A short delay in restarting the vehicle from idle stop would occur, about 1-2 seconds but the car would then proceed and run as usual.
VIN: [XXX] Year: 2020 Make: Honda Model: Pilot Number of Open Recalls: 1 NHTSA Recall Number: 23V-858 Recall Date: December 18, 2023 Manufacturer Recall Number: XGL The recall of the Honda Pilot fuel pump impeller is still not remedied. It is almost six months and I do not want that some accident will happen before Honda will remedy this recall. I have asked them more than three times already but they said that they are giving priority to those vehicles showing symptoms of the problem. Again, I do not want to see symptoms, more so accidents to happen before they fixed this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The problem is with the fuel system. My vehicle has stopped in traffic twice already.
Started experiencing engine hesitation while driving during May, 2024. Dealer refused to accept that it is not related to the Recall (2016-21 Pilot Fuel Pump Mtr Saf Recall Exp2 NHTSA Recall Number23V-858), instead suggested for a fuel injector cleanup. I ended up spending $500 because my wife and kids drive this vehicle, I want them to be safe. Now, the problem is occurring again after a 3 months. What should I do?
I received a letter advising there is a recall on my 2020 Honda pilot for the fuel pump. Based off the information it can be dangerous if not fixed. Called the dealership and they stated would not get part in until winter of 2024. But would fix it if there was an issue. The rep advised to call American Honda and provided the number and they advised to call dealership. I drive my car everyday with my children. I need my recall fixed now. Not in the winter.
My fiancé and children were driving our 2020 Honda pilot on May 2, 2024 when she started hearing a clunking noise and the vehicle, lost power as she was driving on interstate 70 she was able to get the vehicle to the side of the road safely, but the Indian was making loud clocking grinding sound with very little power to move This was very unsafe in a scary situation for her and the kids The car is not safe to drive like this
honda pilot EXL 2020 with 39,000 miles- purchased new in may 2020. We just had our pilot oil change and multi-point inspection along with safety recall most faker replaced. With less than 40K miles we are getting told the Front control Arm needs to be replaced. The bushing on the right front lower control arm is torn-cracking, CAUSING our tires to be worn and ALSO needing to REPLACE ALL FOUR of them! I'm not sure how a four year old car, just out of 3 year warranty by a year, is needing all this excessive amount of work. Just this last year EVERYTHING with the suspension and tires were completely normal and healthy! Within that year only putting 10k miles on it, never been off roading or drive crazy- we both have a great driving record. So, all of this is absolutely sudden and worried for our safety. The car has NEVER notified us of low tire pressure at anytime, ever. Having the Honda service center telling us the tires have "adnormal wear pattern of tires" (all of which is, inner wear). Not allowing us to get the normal tire rotation due to that and the tread depth measure was unevenly worn. Just a reminder, not one of the sensors have NEVER alerted us- other than due for oil change. We went in thinking oil change and most safety recall repair would be it. Then being told 4 tires $1,000 and front control arm replacement $561 (not including service charge) is NEEDED! Bridgestone tires P245/60/R18, is the brand we currently have and need to replace immediately. I have all receipts from previous oil changes (Honda dealership in Charleston sc- where we bought the car from) and multi-point inspections, seeing as this is sudden and very dangerous to not only us but to the cars around. Exact wording from our Honda service report- Not fixing this issue front control arm will be unable to stabilize the suspensions fore and aft movements. Not including the tires blowing out while driving.
My rearview camera guidelines are a mile off. Honda allegedly can't do anything to fix this. This could cause an unnecessary accident or cause a person to hit a pedestrian. Especially when it's as bad as this vehicle is. I'm talking 1.5 feet that's it's wrong.
Vehicle braking randomly. Cars can be nowhere in sight and this vehicle will slam the brakes. I have almost been rear-ended several times and almost ended up in a road rage incident due to this vehicle slamming the brakes.
My vehicle activates CMBS randomly. There doesn't even have to be cars around me and it'll just lock me up in the middle of the road. I have almost been rear-ended several times now. The dealers won't do anything about it.
The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the vehicle had to be turned off and remain stationary for several minutes before restarting the vehicle. In addition, the contact stated that the vehicle was almost in two crashes due to the failure. The contact stated that the failure began in April 2024; however, the failure had become persistent. The dealer was made aware of the failure. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000. Parts distribution disconnect.
The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 54,000. The VIN was not available.
The recurring malfunctions in my vehicle's front screen system have repeatedly endangered me, especially when it suddenly blacks out while navigating unfamiliar roads or during backing maneuvers. Additionally, the faulty front vehicle sensor has caused my vehicle to halt abruptly, even when no obstacles are present. Despite numerous visits to the dealer, the issues persist, and their repeated requests to bring it in have yielded no solutions. Since purchasing the vehicle new in 2020, these persistent safety concerns have become increasingly dangerous as they are getting worse. I have attempted to contact Honda with no resolution
The car's front and back sensors will trigger for no reason. In a drive-thru it'll tell me that I am going to run into something after I've been sitting there for three minutes and not moving. The brakes slam on consistently, this happens at least three times every time I drive the car, as I'm driving down a road not about to run into anything or anyone. It's quite scary, and luckily, I haven't been rear-ended yet, I honked a few times but was not rear-ended. The low tire sensor goes off even though there's no low tire. I checked at several different service places, and all of them say the tire is fine. After It's checked, the light goes off, but it comes back on within a few weeks. There is a bad smell inside the car as if a diesel truck is passing us. it is so bad That we have to roll down the windows to be comfortable inside the car. Even though this recall has been done, I still get a loud popping and cracking on the radio when I'm making phone calls or getting phone calls. I have a son with autism, and I have to stop the car and let him out when it gets really bad. I have video on Google Photos but I am [XXX] and I do not know how to share them from my computer, sorry INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is regarding a fuel pump safety recall for 2020 Honda Pilot. We have been receiving notifications of this recall for about 5 months. Each time I try to schedule the repair with my local Honda dealer I'm told that they do not have the parts in. Last week (05/16/24) I was told they will not have them until fall of 2024. Meanwhile, our Pilot has stalled in traffic several times presenting a safety risk to us and others. Today I called Honda Customer Service (888-234-2138) and was told that to expedite service I would need to have the part inspected and IF they determine that it is due to the fuel pump problem they will expedite receipt of the part and repair, but IF they determine that it is something else I will have to pay for the diagnostic fee. I find this unacceptable and I find the delay in repairing effected vehicles unacceptable. Honda has a legal obligation to protect the safety of it's customers in a timely manner. They have not done so. And, my vehicle's problem is clearly exactly as described in the recall notice, so why should there be any possibility that I would have to pay a diagnosis fee when the part is inspected? Meanwhile I will schedule the inspection as required, but Honda's handling of this recall is unacceptable. Please let me know what, if any action, I should take and what if any you will take. Thank you.
Collision Mitigation System proble
The contact owns a 2020 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: [XXX] . The contact stated while driving approximately 45 MPH, the tire pressure monitoring system warning light illuminated. The contact stated that there was a pop sound and the rear driver's side tire had a side wall had a blowout. The contact pulled the vehicle to the side of the road and observed that the tread was detached and pulled away from the tire. The contact installed the spare tire on the vehicle. The vehicle was taken to the dealer where the tire was replaced. The tire was the original equipment. The contact was notified of the Technical Service Bulletin: [XXX]; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The vehicle failure mileage was approximately 32,490. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Piston rod blew out the side of the motor, was checked out at the Honda Dealership. My young daughter and friend were driving when it happened, which could have been bad. Dealer confirmed motor blown. I'm not sure if this was inspected by the manufacturer, but the dealer looked at it. There was no warning whatsoever prior to motor blowing.
The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 45 MPH, several unknown warning lights illuminated, and the vehicle failed to respond as needed. The contact pulled over and turned off the vehicle. The contact was able to restart the vehicle. The contact stated that the failure was intermittent but had become a recurring failure. Additionally, the transmission warning light was illuminated, and the vehicle was jerking into gear and the vehicle hesitated before responding as needed. The vehicle was driven to a local dealer and was being diagnosed. The vehicle was not yet repaired. The failure mileage was approximately 81,000. Parts distribution disconnect.
I had no prior warning that anything was wrong with my Pilot. I tried to start my vehicle and it would not stay running. We first replaced the battery and it still wouldn't run. We had the vehicle towed to the repair shop. We were told the fuel pump was bad and we had it replaced. Vehicle runs perfectly now. I know there is a recall on many Honda vehicles but my VIN number was not part of the fuel pump recall. I believe that it should have been part of the recall and that Honda should pay for the repair and towing.
Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.
We received written notice from Honda of NHTSA Recall Number 23V-858 of the Safety Recall for fuel pump failure and possible stalling and loss of power. The notice states that there is an increased risk of crash or injury, but they say they will be unable to perform repairs until the fall of 2024. When calling the local dealership they confirmed that they do not have any of the replacement parts to conduct the Recall repairs. It is wildly unacceptable that Honda will not begin repairs for at least another seven months given the vehicle can lose power and stall while driving. Vehicle owners should not be expected to pay for safety recall repairs up front in order to have a safe vehicle for their family.
The vehicle has a defect with the radio/audio/bluetooth system making a crackling sound while operating the vehicle. The Honda dealer acknowledged that this is a recall issue, although no recall currently exists and as a result they replaced the FAKRA service cables. This did not solve the problem and it is one that is common to all Honda Pilots of this year. It is very distracting and cannot be stopped unless the vehicle is completely shut off.
The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda announced this recall in December it keeps showing up on my HondaLink app. Yet here we are in February nearly 2 months after the recall & they still do not have a fix. How many people are driving their recalled vehicles? Sorry but all Honda is doing is trying to limit their liability by telling owners there is a problem & not offering a solution. They need to be forced to get these vehicles fixed.
Data synced from NHTSA on May 4, 2026