2019 Honda Ridgeline Complaint Log

Vehicle is currently at Curry Honda in Yorktown NY awaiting an engine repair. The vehicle developed a rod knock consistent with NHSTA campaign number 23V751000, engine damage from connecting rod bearing wear. Metal shavings were in both the engine oil and oil filter as confirmed by technicians at Curry Honda. Vehicle was driven to the dealership and all mechanical issues were verified by dealership employees.

while driving vehicle hesitated and almost shut off. it has happened twice in the last month. also sometimes is hard to start engine. I received the fuel pump recall in February 2024 and again in May 2024 stating that parts should be available in FALL. I called DCH Honda of Temecula and I was told that they do not have parts and they have no idea when they will have parts on hand. I fear that my truck will shut off and I will not be able to stop it in time. Especially when driving 65-70 MPH on freeway.

In a blizzard in the mountains on November 5th/24. Right outside mirror did not heat up, completely iced over and could not see anything out of it. My Parking transmission lights are also not coming on - cant see in the dark.

I took my 2019 Honda Ridgeline in on November 4, 2024, for a P0430 code (which was intermittent) and for a fuel pump recall. The dealership informed me that the fuel pump would need to be ordered, which would take a few days. However, shortly after dropping off the vehicle, I received a call stating that the fuel injector for cylinder 6 had failed the test, and they quoted $1,734.71 for replacing the fuel injectors. I inquired about Honda Service Bulletin 19-073 (dated July 5, 2019), which addresses issues related to debris from the fuel injector manufacturing process. The dealership then called back and informed me that this issue would only be covered under the warranty period. They advised me to submit a claim directly to Honda, providing me with a phone number for that purpose. Since getting the vehicle back, I have conducted further research and found Honda Service Bulletin 21-010 (dated February 11, 2021), which extends the warranty on these fuel injector repairs to 10 years or 150,000 miles, whichever comes first. My Ridgeline has only 61,000 miles. I filed a claim with AMERICAN HONDA MOTOR CO, case # 15143166 on 11/16/24 requesting reimbursement for the fuel injector repair in the amount of $1,734.71. I received a phone call on 11/30/24 stating my claim had been rejected. They stated I needed to submit a complaint with NHTSA. The symptoms experienced are the exact the same as the two service bulletins describe, thus the repairs should be covered. I emailed the service department on November 15, 2024, to inquire about the status of the fuel pump, but as of today, it has not yet arrived. I have been waiting over a year for a fuel pump replacement. I have highlighted pertinent information in the attached documents

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Ridgeline. The contact stated that while at a red light, the vehicle stalled. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. Parts distribution disconnect.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts.

When driving and the transmission , when up shifting from 4th to 5th to 6th gears, produces rough and delayed shifting; sudden, harsh accelerations and decelerations ; and a sudden loss of power.

The contact owns a 2019 Honda Ridgeline. The contact stated while accelerating, the vehicle stalled. While driving at slow speeds, the vehicle began to sputter. While driving 65 MPH and accelerating, while attempting to pass a tractor-trailer, the vehicle hesitated. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.

Over the last several months the vehicle developed a strong fuel odor in the engine compartment after being driven. I took it to the Honda dealer to identify the cause on 8/30/24, they kept the vehicle for 2 days and were unable to find a problem although they also observed the strong fuel smell. Their recommendation was to return with gas tank less than half full so they could check that. Fuel smell is clearly in the engine compartment, so I took the vehicle to my local mechanic who used a camera to localize the smell/leak to the top of the engine. They recommended removal of the manifold to diagnose further and identified a significant leak between the high pressure fuel pump and the injectors. They replace the fuel joint pipe, six injectors, and high pressure fuel pump cover which was saturated in fuel. Two areas of concern. First, there is clearly an unadressed leak problem with the fuel joint pipe. It is mentioned in several places on the NHTSA site for this Ridgline model and several related model designs. While this vehicle did not catch fire, a significant leak on the high pressure side of the high pressure fuel pump is a clear hazard and should be analyzed to identify the root cause. Second, Honda needs to proactively address this with their dealer technicians. I have no way to verify if they actually disassembled the top of the engine to access the high pressure fuel pump, fuel joint pipe, and injectors, as they told me, but it didn't take long for my local mechanic to identify the issue once they did. Bottom line is this problem is real, occurs frequently enough to appear as an issue reported to NHTSA and will not be easily identified by scanning the vehicle codes which is apparently what the dealer standard practice is.

I am writing to bring to your attention a significant issue I have encountered with my 2019 Honda Ridgeline, which recently suffered a catastrophic engine failure from a seized connecting rod bearing, resulting in a blown engine. With virtually no warning, the dash lights illuminated and the engine lost power and started smoking while on the freeway. A 911 was called and police and fire responded. The engine compartment was drenched with water in an effort to prevent a fire. Any delay in emergency services response would have certainly resulted in a fire and possible accident or injury. The vehicle was towed to and is currently at my local Honda dealer who confirmed the cause of the engine failure. I was informed that there was a recall issued for this exact problem for 2017 and 2019 Honda Ridgelines, however my VIN was not included in the recall even though my vehicle experienced the same engine problems. Allstate insurance inspected the vehicle and confirmed the cause of the failure. Additionally, after researching this issue I found that there are numerous 2017 and 2019 Honda Ridgeline owners who have also experienced the same exact issues. I would like to understand why my vehicle was not included in this recall and if there is anything that the NHTSA can do to get it covered. I was told by Honda America that you have the authority to expand the recall. .

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine suffered internal mechanical failure. I had the failed engine replaced so it is no longer in my position. My wife was driving and was nearly rear-ended on a major highway at around 55mph. Without warning, the truck stalled then completely stopped. she was able to get it running for a short period in order to go down an off ramp. Then it would not restart. I had the truck towed to the dealer and the diagnosing mechanic described it as an internal mechanical failure, most likely a rod bearing failure. The dealership service manager discouraged me for having the engine full diagnosed because of the cost. Failure occurred without warning. Once the truck stalled, all warning lights began to flash.

Driver’s sun visor is extremely hard to pull down quickly with one hand. It sticks so bad I need to use both hands to pull it down to shield my eyes from the blinding sun in certain seasons and driving situations. If I need two hands to pull it down how can I keep one hand on the steering wheel. I have Googled this issue and numerous owners have had the same problem. My vehicle was purchased as a Used, Certified HONDA that went through rigorous inspections. Looks like they never tried to flip down the sun visor in this one. This is clearly a safety issue if you’re trying to steer and struggling with operating the sun visor. It has been this difficult since I have owned the vehicle. When I asked the service provider they said “yes some do that for some reason but you’d have to replace it.”

I have a well maintained 2019 RIdgeline that at midnight on the highway started flashing a red motor sign at me, and within 10 miles was flashing all lights and chugging and grinding, stranding me. I found out Honda had recalled hundreds of thousands of cars due to a similar failure. I asked Honda customer service and my local dealer if I were to pay for diagnosis and it was the same failure as recalled motors, would they cover it, they won't answer me, but the dealer implies that I will pay all costs period, diagnostic fee as well as used motor cost, because even thought they quoted me a new motor at $20,000 they actually don't have the motor, so I have to take used motor. I went through a nightmare last year with them and had to pay $4000 for a torque converter repair while 2 1/2 yrs of my same truck got theirs free, mine was too newly built to be covered. I think they are borderline criminal in their actions.

See attached document for complaint.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign number: 23V858000 (Fuel System and Gasoline). The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle hesitated and stalled. The contact continued to drive the vehicle until arriving to a parking lot where the vehicle was turned off. The contact waited for several minutes and restarted the vehicle, and the failure was resolved. The dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The vehicle was not diagnosed. The contact had received a second notice that stated that parts were available in limited quantities. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the parts were being distributed in limited quantities. The failure mileage was 119,917. Parts distribution disconnect.

I request Honda consideration of payment for hood replacement on my 2019 Ridgeline. Since I bought the truck new in 2019, the hood has fluttered alarmingly in turbulent air. I took it in when I got the recall notice in Jan 2022, hoping that it would resolve the problem. The local dealer installed a bracket reinforcement at that time. It did not prevent the hood flutter. This summer, as I was travelling in Wyoming on a 2 lane road at 55mph, I encountered a blast of air from a semi truck going the opposite direction. The left side of the hood blew up 4-5 inches, accompanied by a loud banging noise. The hood latch held. When I stopped, the left side of the hood was deformed upward about 1.5 inches. At roadside, I torqued it down so that it did not have such a big gap, but after that, it would even deform up substantially with the bow wave from a passing motorcycle. Ultimately, I used Guerilla Tape to hold the hood down and to try to prevent air pressure from getting under the hood and lifting. This was effective, but I noticed that now the entire hood would flutter. In 2021, Honda sent me a recall notice about this issue and I complied. That notice said that one of the potential remedies was hood replacement. This seems adequate evidence to me that Honda acknowledges a design flaw. i believe that there are actually 2 flaws. one with inadequate stiffness of the leading edge of the hood, and the other inadequate prevention of air ingress under the leading edge of the hood. The combination of these led to hood failure. I believe that if I had waited to respond to the recall notice, that Honda would have certainly replaced my hood, the skin of which is now completely debonded from the underlying skeleton. I suspect that my local dealer followed recall guidelines in the placement of latch reinforcement, but maintain that this was inadequate remedy for a potentially lethal problem.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Beginning at ~30K miles, I am hearing a "rod-knock" from the bottom of engine. Especially noticeable when starting out from a stop. Easily reproduced by putting foot on brake, truck in drive, and slowly depressing accelerator pedal. All maintenance since day 1 on truck (now has 65k miles) has been done at dealer. Reported issue to dealer and they responded, "cannot duplicate". I fall within the Honda engine rod bearing issue and I am concerned about engine failure.

We started experiencing hesitation with our 2019 Ridgeline. We then experienced twice the check engine light coming on but eventually clearing on its own. We took the truck to the Honda dealer from where we purchased our Ridgeline new. They mentioned there is a huge backlog on the factory recalled fuel pump, which is part of the root cause of the truck stumbling and hesitating. They additionally cited the fuel injectors as a root cause. We then discovered the repair parts are not available with no date known as to when the parts will arrive. We then checked with the only other Honda dealer in Tucson, AZ and that dealer stated the parts were not expected until December 2024 at the earliest. We then called Honda corporate office in California, and they were even less helpful than the dealerships in town. We are VERY concerned that we have a 2000 mile trip to take at the end of August when we will temporarily relocate for me to attend graduate school. Is there anything you can do to get Honda moving on acquiring the parts so we don't get stranded somewhere on our trip?

Driving on the freeway the sun roof exploded shattering the glass unexpectedly. There was no rock or other outside projectile that hit the glass since I had a kayak above the glass on a roof rack pretty much covering most of the glass. I was able to close the shade door inside before the glass came down on us. I found out that this has happened on other Honda vehicles and there is a class action suit which I don't know much about. My insurance company will replace it but will cost me my $500 deductible.

The transmission in my Honda Ridgeline failed while traveling on the highway at a high rate of speed. Ultimately, there was an internal failure with 3rd gear having been lost. The vehicle was not towing or hauling anything other than myself, two other passengers, and a bit of luggage. This was a properly maintained vehicle with a transmission service performed a year prior. Upon stopping I opened the hood to discover transmission fluid sprayed all over the engine bay and the transmission dipstick missing. At the time of failure, there were no warning signs or lights on the dashboard. According to the Honda technicians that diagnosed and replaced the transmission there was no reason as to why it had failed in such a way. I feel that this type of failure could have caused a serious accident. Anyone considering a vehicle with this transmission should be aware before putting their family in it that it may go out suddenly.

Transmission intermittently shifts very very hard. Like you have been in rear ended by another car. To the point you can not drive due to how hard it shifts. Also related to this and often but not always occur in unison is that the transmission will not shift into the higher gears. 5 or 6th. It will stay in a lower gear and produce excessive rpms at highway speeds. Around 50+ the car will not shift and the rpms go well over 3000-4000 rpms to maintain speed. This has now happened several times in the last 6 months. The dealer had me pay to change the transmission fluid and it went away for a few months and the problem is now back.

The driver seat on my 2019 Ridgeline I believe is a safety hazard (potentially the passenger also). When braking they move forward with a thud. The same for speeding up as there is a noticeable thud. Dealer states it is the Frame Rail. In 2018 there was a recall for very similar issue for Honda Pilot's (same seat and frame) due to the seat dislodging when in a accident. I believe this same thing will happen to me (and others possibly) as the problem seems to be getting worse and the dealer that sold me the car a few weeks ago says there are no recalls from Honda on this. I am having Honda corporate review the issue to see if this is covered under warrenty, but I still wanted to report this potential safety issue on 2019 Honda ridgelines NHTSA RECALL NUMBER: 18V-221 MFR CAMPAIGN ID: T0T CAMPAIGN DESCRIPTION: 2018 Pilot and Ridgeline Front Seat Frame Rivets Safety Recall RECALL DATE: 04/05/2018 RECALL STATUS: 17 Character VIN Required SUMMARY: American Honda Motor Co., inc. (Honda) is recalling certain model year 2018 Pilot and Ridgeline vehicles. The driver and front passenger seats were assembled with improperly manufactured rivets used to secure the seat slide rail frame to the vehicle floor. SAFETY RISK: In the event of a crash, the rivets can break and allow the front seat(s) to separate from the vehicle floor, increasing the risk of injury to the seated occupant.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Emissions light came on and code read a faulty fuel injector. I see it is an extremely common issue and warranty has been extended in some states. Honda dealership tried to charge me $2,000 to replace injectors. This is happening to two other ridgeline owners that I am aquatinted with. It seems that Honda is aware of the issue when I purchased the vehicle.

BACK UP CAMERA STOPPED WORKING A COUPLE OF MONTHS AGO. I CURRENTLY HAVE APROX. 56000 MLES AS OF JUNE 30 2024. CANT SEE ANYTHING BACKING UP - CLOUDY PICTURE ON DASHBOARD. I WILL HAVE TO HAVE FIXED SOON-TOO DANGEROUS TRYING TO LOOK THROUGH THE BACK WINDOW.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

My truck doesn't qualify for the 8 years 150,000 extended warranty due to the vin, however at 140,000 miles my truck has continued to experience spuddering and low acceleration from 1st to 2nd gear. My mechanic informed me I have a bad torque converter, which is known to happen with 2019 ridgelines. However Scott Honda in West Chester PA isn't acknowledging the issue per the warranty. Code P0741 was evident when I got transmission flushed in April 26, 2024 by my mechanic at Qyst automotive in Upper Darby PA. He informed me to bring it to Scott Honda with the confidence they would happily take care of it because it is a safety concern. My truck feels unsafe to drive and although the same issue is happening under the extended warranty torque converter recall I have to pay out of pocket for an unsafe vehicle.

My torque converter is failing, sputtering in 1st and 2nd gear constantly. P0741 shows up in code however my truck is not part of the INVIN 8 year 150,000 extended. I currently have 140,000 on my truck with a bad torque converter and am having to pay in full for the repair.

The contact owns a 2019 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system activated, after which the Automatic Emergency Braking feature was activated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

My car was recalled months ago but Honda has not provided the parts for the repair. I don't know why they are telling me about the recall (it is serious...fuel pump) but not getting parts in a timely manner to fix it. They keep telling me to call the dealer; the dealer keeps telling me they don't have the parts and there is no ETA as to when they will be available. Can't Honda just replace the entire fuel pump if they can not make or obtain the parts to repair it?

VEHICAL HESITATES WHILE DRIVING WORSE WHEN POWER IS NEEDED SUCH AS PASSING OR CLIMBING. DANGER WHEN POWER IS NEEDED AND DOES NOT RESPOND SUCH AS MERGING ON TO HIGHWAY VEHICAL INSPECTED BY HONDA DEALER, NO ETA ON REPLACEMENT PARTS IT IS PAST 60 DAYS FOR RECALL NO WARNING LAMPS, FAILURE STARTED UNKNOWN

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not contacted. Parts distribution disconnect.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that the emissions warning light illuminated and the vehicle stuttered. In addition, the engine was not performing at its normal level. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I contacted North America Honda and they referred me to a local dealer. However, the dealer told me that they cannot repair the fuel pump until it breaks down on the road. According to a report, if the fuel pump malfunctions, it could shut off the fuel supply, which would cause the engine to stop running. As a result, you would lose power steering and it could create a hazardous situation while driving.

The contact owns a 2019 Honda Ridgeline. The contact stated while driving 80 MPH, the check engine and oil warning lights started flashing on the instrument panel. The contact pulled over and checked under the hood of the vehicle but found no failure. Upon restart of the vehicle, an abnormal clanking sound started coming from the engine. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed, and the mechanic discovered that the connecting rod bearing in the engine was worn and damaged the engine. The mechanic then informed the contact of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) which was linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The contact was instructed to have the vehicle towed to the dealer. The vehicle was then towed to the dealer where a second diagnostic test was performed, and the vehicle was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 56,000.

Honda issued a recall for my vehicle in Feb 2024 and I have sought to have this issue resolved since then. I have visited my local dealer from whom I purchased the vehicle over 12 times since and they have declined to put me on a list to obtain the replacement part. Today, the parts department clerk told me that all the parts that they receive from Honda go to fix the vehicles that they have on the lot for sale. They would not accept an order for the part to repair my vehicle and told me that I would just have to keep checking in with them. I have been waiting for over 10 months for their proactive response to no avail. There is no indication that Honda has any intention of repairing this defect and the Safety Consequence of a potential of an 'increased risk of a crash or injury' remains. My wife does not even want to travel in this vehicle due to the unresolved risk that this vehicle presents. I strongly feel that Honda should be required to resolve this issue for the existing cliental with in use vehicles prior to being allowed to fix their unsold in stock used vehicles for sale and profit (to the detriment of existing customers). This would certainly put the pressure on Honda to expedite the remedy of this long existing recall.

Open Recall for Fuel Pump. Have tried multiple times to schedule repair with Honda Dealer to be told they cannot get parts from Honda and to call them. This problem has been going on for a year.

Emissions System Problem Alert message and Check Engine Light came on Jan 27th 2024. Vehicle Mileage at this point was 59,960. I took my 2019 2WD Ridgeline Sport in for service early Feb. 2024 to have the problem investigated. It was deemed as bad Fuel Injectors. Parts were not in stock and were ordered. The Check Engine Light and the Alert went away the very next day. Then there was a recall issued for the fuel pump around mid February 2024. Parts were not available so it was ordered. Fast forward to March (No Check Engine Light or Alerts) I did some research on fuel pump issues and found that it could cause the Check Engine light to come on and the Emissions System alert. March 22nd I took it in for the fuel pump replacement, upon arrival they stated that the fuel injectors were in and they would replace those as well. I declined them being replaced based upon my fuel pump research. Fuel pump replaced only. Between March 22nd 2024 and Oct 2 2024 (No Check Engine Lights or Emissions System Alerts) Oct 3rd both the Alert and Check Engine light came on and then went off the very next day. January 7 2025 the alert and check engine light returned and stayed on for about 10 days and then went off. Service scheduled for January 24th 2025. Fuel Injector were changed for $1148.00 as of now no further issues Vehicle Mileage 70,405. The complaint is that this is a known fuel injector problem and I don't believe that Honda did a very good job of containing the fuel injectors that were not manufactured to proper specifications as noted in the Warranty Extension for fuel injectors dated 2/11/2021 which only states certain 2017-2019 Honda Ridgelines, my guess by certain VIN #s In my opinion Honda should cover the the cost of replacing my fuel injectors. There are loads of customers out there, if you do the research, that have had the same issue as me. For reference I have attached the Warranty Extension notice.

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. Parts distribution disconnect.

On 1-12-2024, without any previous warning, a message pop up on the screen inside my truck that there was a problem with the AWD system on my 2019 Honda Ridgeline. I took it into the Honda dealer 2 hours later and was told that the rear differential oil pump was not working. At that time I was not given a reason for the pump failure. I asked whether it would be covered under the drive train warranty and was told that the warranty had run out in June of 2023 and eventhough it only had 44,000 miles it would not be covered. They needed to order a part and I took the truck in for repairs on 1-18-2024. The problem message stayed on until repairs were done. It was not intermittant. When I got the bill it stated on the bill that the pump had failed due to "corrosion". I don't know if any other party has inspected the part or if it is still available for inspection anymore and the only confirmation I have of the problem is what the dealer service manager told me. I believe that this is a significant safety issue in that if a major part of the drive train fails without notice while driving it could cause the vehicle to swerve and cause death and/or destruction of property. I think it may be a design flaw in that if a major part of the drive train fails after only 44,000 miles due to corrosion, that part is not adequately manufactured, placed or shielded to prevent corrosion.

Brakes suddenly became not effective. I would have to push hard on Brake pedal to stop the car even at a slow rolling speed. Luckily I didn't leave home very far. i check brake fluid level to be fine and didn't find any leaks. I had the car towed to an auto shop and they diagnosed the Brake booster and master cylinder needed to be replaced. I know there is a recall for brakes failing but didn't get any notification. The auto shop is ordering the parts needed but it may take several weeks. so I have to rent a car for the time being. Please let me know if there is reimbursement as I only have about 6,000 miles on i5