2012 Hyundai Azera Complaint Log

THE STEERING IS MAKING CLICKING SOUND WHEN MOVING THE STEERING WHEEL SLIGHTLY TO THE LEFT AND TO THE RIGHT. BASED ON INTERNET RESEARCH, THE PROBLEM APPEARS TO BE RELATING TO THE STEERING MOTOR COUPLING ISSUE. THE NOISE OCCURS RATHER OR NOT THE VEHICLE IS MOVING OR STILL. THE ENGINEER MUST BE RUNNING. THERE'S BEEN SAFETY RECALLS FOR THE EXACT ISSUE ON OTHER HYUNDAI MODELS WITH THE SAME PARTS NUMBER, SO NHTSA, WHY HASN'T NHTSA ISSUE, OR CAUSE TO BE ISSUE, A SAFETY RECALL ON THE AZERA? WHAT'S IT GOING TO TAKE, INJURIES AND/OR DEATHS? HOW MANY? THE PROBLEM IS GETTING WORSE. THE CAR HAS LESS THAN 31,000 MILES.

STEERING WHELL MAKES CLUNK SOUND WHEN TURNED TO LEFT AND RIGHT. ALSO MAKES SAME SOUNDS WHEN GOING OVER BUMPS ON THE ROAD. SIMILAR TO WHAT OTHERS ARE DESCRIBING. 45,000MILES

STEERING POPS WHEN STEERING WHEEL IS MOVED FROM LEFT TO RIGHT.

MY AZERA IS OUT OF WARRANTY BUT THE STEERING COUPLER IS WORN AND NEEDS TO BE REPLACED. SEVERAL MODELS AND MODEL YEARS HAVE BEEN ISSUED A RECALL FOR THIS PROBLEM BUT MY VEHICLE (ACCORDING TO HYUNDAI CUSTOMER CARE) IS NOT ONE OF THE VEHICLES. HYUNDAI SHOULD REPAIR THE WORN STEERING COUPLER WITH NO CHARGE TO THE CUSTOMER OR AT LEAST DISCOUNT THE COST OF REPAIR FROM THE OUTRAGEOUS $500.00 PRICE QUOTED TO ME. THE PART IS LESS THAN $20.00 TO PURCHASE. MY STEERING COLUMN CLUNKS OVER BUMPS AND VIBRATES AT SPEEDS OVER 50 MILES/HOUR.

IN EARLY 2017, HYUNDAI ISSUED THE FOLLOWING ANNOUNCEMENT...''HYUNDAI MOTOR AMERICA IS REVISING THE WARRANTY COVERAGE FOR THE RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ASSEMBLY ON 2007-2015 ELANTRA SEDANS, 2009-2012 ELANTRA TOURING MODELS, 2011-2014 SONATA SEDANS, AND 2011-2015 HYBRID SONATA SEDANS TO 10 YEARS FROM THE DATE OF ORIGINAL DELIVERY OR THE DATE OF FIRST USE, OR 100,000 MILES, WHICHEVER OCCURS FIRST.' WHY ISN'T THE STEERING COUPLER ON THE 2012 HYUNDAI AZERA COVERED UNDER THE SAME WARRANTY THAT HYUNDAI EXTENDED TO THE 2007 ' 2015 ELANTRA SEDANS, 2009 ' 2012 ELANTRA TOURING MODELS, 2011 ' 2014 SONATA SEDANS AND 2011 ' 2015 HYBRID SONATA SEDANS? THIS EXACT COMPONENT WAS UTILIZED IN SIMILAR YEAR AZERAS, YET HYUNDAI WILL NOT HONOR THE WARRANTY EXTENSION OR REIMBURSE ME FOR THE $ 325.00 I SPENT TO HAVE THIS REPAIR MADE.

THIS 2012 AZERA ONLY HAS 8,700 MILES. MOVING THE STEERING WHEEL LEFT OR RIGHT PRODUCES A CLICKING SOUND. THIS IS A KNOWN ISSUE OF A WORN RUBBER FLEX COUPLING IN THE STEERING MOTOR. HYUNDAI PAYS FOR REPLACING THE PART ON SONATA AND ELANTRA MODELS EVEN AFTER THE STANDARD FIVE YEAR WARRANTY. THE AZERA USES THE EXACT SAME PART NUMBER (563152K000FFF) BUT THEY WILL NOT PAY FOR REPAIR AFTER THE 5 YEAR WARRANTY. THIS IS PROBABLY BECAUSE THEY ONLY SOLD LOW NUMBERS OF AZERA MODELS WHICH WOULD OF COURSE MEAN LOWER NUMBERS OF COMPLAINTS COMPARED TO THE HIGH VOLUME MODELS. THIS IS OBVIOUSLY A STEERING SAFETY ISSUE OT HUYNDAI WOULD NOT PAY FOR REPAIRS ON ANY MODEL OUT OF WARRANTY. MY LOCAL DEALER QUOTED $270 (FLORIDA, ZIP CODE 33331) TO REPLACE THE FLEX COUPLER. I BELIEVE HYUNDAI SHOULD PAY FOR THE REPAIR. I AM FEARFUL THAT I WILL LOSE STEERING CONTROL AS THE RUBBER COUPLING ARMS BREAK APART FURTHER.

STEERING WHEEL MAKES CLICKING SOUND UPON TURNING IT EITHER LEFT OR RIGHT, EVEN WHEN CAR IS IN PARK JUST TURNING THE WHEEL SLIGHTLY AND THIS ALSO HAPPENS WHILE DRIVING AT NORMAL SPEED. WHEN DRIVING HIGHWAY SPEED, THE STEERING WHEEL BEGINS TO SHAKE UPON THE SLIGHTEST MOVEMENT OF IT. I HAVE CHECKED TO SEE IF THERE WERE ANY RECALL NOTICES, BUT HAVE FOUND NONE DESPITE SIMILAR COMPLAINTS ON THIS MAKE AND MODEL.

REPORTING ANOTHER POWER STEERING MOTOR COUPLING ISSUE JUST LIKE SEVERAL OTHERS LISTED FOR THE AZERA. MY CAR HAS THE SAME CLANKING SOUNDS WHEN TURNING LEFT OR RIGHT AND INTERMITTENT VIBRATIONS AT HIGHWAY SPEEDS THAT JUST COMES AND GOES FOR NO APPARENT REASON. I DO NOT UNDERSTAND HOW THE SAME PART IS NOT A RECALL ISSUE FOR EVERY MODEL THAT HAS THE DEFECTIVE PART. WHEN A DEFECTIVE PART IS IDENTIFIED, EVERY MODEL WITH THAT PART SHOULD BE ELIGIBLE FOR WARRANTY RECALL REPAIR / REPLACEMENT OF THE PART AND NOT JUST THE ELANTRA AND SONATA.

KNOWN HYUNDAI PROBLEM WITH THE STEERING... CLUNKING AND RATTLING NOISE WHEN TURNING THE WHEEL AND GOING OVER BUMPY ROADS

STEERING WHEEL HAS A POPPING SOUND EITHER SET PARK OR DRIVE., VEHICLE ALSO DRIFT TO THE RIGHT AND A VIBRATION IN HIGH WAY SPEEDS.

WHEN VEHICLE IS MAKING TURNS THE WHEEL MAKES A CLICKING NOISE.EVERY TIME...MANUFACTURER DENIES PROBLEM FOR AZERA BUT SAME PART ON OTHER HUNDAYS ARE RECALL.

I CONFIRMED MY CAR HAVE MDPS STEERING MOTER COUPLING ISSUE SYMPTOM. CLICK SOUND HAPPEN WHEN STEER WHEEL ROTATE LEFT AND RIGHT. THIS CASE HAVE HUGE RECALL AT SONATA BEFORE. AZERA FROM 2011-14 ALSO HAVE SAME PROBLEM BASE ON INFORMATION FROM KOREA RECALL SITE. MY CAR ALSO HAVE SAME SAFETY ISSUE. I CAN'T DRIVE CAR DUE TO POTENTIAL SAFETY RISK WHICH LOCK STEERING BY BROKEN COUPLING. I SEND A MAIL TO BEAVERTON HYUNDAI ABOUT THIS AND TRY TO GET RECALL SERVICE BUT THEY DIDN'T REPLY MY MAIL.

WITH 5 WEEKS I HAD BOTH FRONT DISC BRAKE CALIBER UNITS FREEZE UP AND REQUIRE REPLACEMENT BECAUSE THEY FAILED TO WORK. WHEN IN MOTION THE VEHICLE FELT LIKE IT WAS BEING RETARDED, THE VEHICLE VIBRATED BADLY AND I THOUGHT I HAD A FLAT TIRE. THE VIBRATION OCCURRED AT BOTH LOW AND HIGHWAY SPEEDS AND OCCASIONALLY AFFECTED STEERING THE FRONT ROTORS NEEDED TO BE RESURFACED AND THE PADS WERE WARPED BY EXTREME HEAT FROM THE FRICTION OF THE CALIBERS BEING LOCKED. THE FIRST EPISODE WAS IN LATE MARCH 2017, THE MOST RECENT WAS 5/3/2017

AFTER MY VEHICLE HAS SIT FOR A ABOUT AN HOUR OR MORE WHEN STARTED THEIR IS A LOUD CLATTERING RATTLE NOISE COMING FROM THE ENGINE FOR ABOUT A FEW SECONDS AND IT GOES AWAY. TAKEN MY VEHICLE TO THE DEALER MULTIPLE TIMES AND I KEEP BEING TOLD ITS NOTHING. THIS PROBLEM STARTED IN APRIL 2017 AND HAPPENS EVERYDAY.

TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

MY HYUNDAI AZERA HAS BEEN DIAGNOSED WITH A MALFUNCTION OF A MOTOR DRIVEN STEERING COUPLING , AFTER FURTHER RESEARCH ONLINE I HAVE NOTICED THAT THERE ARE MULTIPLE COMPLAINTS AND ISSUE WITH THIS SAME PART ON DIFFERENT MODEL VEHICLE. THERE ARE SOME VEHICLE MODELS THAT HAVE BEEN RECALLED FOR THIS PARTICULAR PART BUT MY VEHICLE IS NOT ON THE LIST. I FEEL THAT IT SHOULD BE HYUNDAI RESPONSIBILITY TO RECALL ALL VEHICLES FOR THE SAME ISSUE...

ON THREE SEPERATE OCCASIONS, THE EPS LIGHT WOULD LIGHT UP AND THE STEERING WOULD GET EXTREMELY DIFFICULT, ALMOST TO THE POINT OF LOCKING UP. AFTER THE THIRD INCIDENT ON JAN. 22ND, MY WIFE REFUSED TO DRIVE THE CAR. OUR LOCAL DEALER SAID THERE WERE NO OTHER REPORTS OR BULLETINS CONCERNING THIS TYPE OF PROBLEM. AFTER A DIAGNOSTICS CHECK, IT WAS DETERMINED THAT THERE HAD BEEN AN ISSUE AND THAT A NEW POWER STEERING UNIT WOULD BE INSTALLED. *TR

I JUST READ WHERE HYUNDAI'S GENESIS MODEL HAS BRAKE ISSUES. I HAVE A 2012 AZERA THAT HAD BRAKE ISSUES LAST WINTER WHEN THE CAR IS COLD. THE BRAKES GRAB AS SOON I GET THE CAR GOING. FOR EXAMPLE, IF MY CAR IS PARKED OUTSIDE OVERNIGHT AND I PULL TO THE END OF THE DRIVEWAY TO LEAVE IN THE MORNING, THE BRAKES WILL SUDDENLY GRAB AS I DEPRESS THEM. THIS ONLY HAPPENS THE FIRST OR SECOND TIME I BRAKE AND AFTER THE CAR GETS GOING THE BRAKES WORK FINE. I'VE COMPLAINED TO MY HYUNDAI DEALERSHIP AND THEY SAY THERE'S NOTHING WRONG, IT'S PART OF THE VEHICLE'S STARTUP PROCESS WHICH IS CRAZY. THERE IS DEFINITELY SOMETHING WRONG WITH THE BRAKE SYSTEM. PLEASE LET ME KNOW IF YOU'VE HEARD ANY SIMILAR COMPLAINTS ON THIS VEHICLE. THANKS. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. THE CONTACT SHIFTED THE VEHICLE INTO THE REVERSE POSITION AND IT JERKED INTO THE POSITION VIOLENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT SUSTAINED INJURIES TO HER NECK AND BACK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS ON FIVE OCCASIONS BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 6,000.

2012 HYUNDAI AZERA. CONSUMER WRITES IN REGARDS TO THE VEHICLE PULLING TO THE RIGHT WHILE DRIVING. *TGW THE CONSUMER STATED THE VEHICLE WOULD ALSO PULL TO THE RIGHT, WHILE IN CRUISE CONTROL MODE. ALSO, THE STEERING WHEEL WAS NOT CENTERED, IT WAS TILTED TO THE LEFT, AS THERE WAS ALSO A SLIGHT PULL TO THE LEFT.

TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA EQUIPPED WITH HANKOOK TIRES OPTIMA H426, SIZE P245-40R19. THE CONTACT STATED THAT FOUR TIRES FAILED ON TWO DIFFERENT OCCASIONS, THE FIRST FAILURE OCCURRED WHEN THE CONTACT CRASHED INTO A CURB WHILE DRIVING 20 MPH. THE SECOND FAILURE OCCURRED AS THE CONTACT TRAVELED OVER A POT HOLE WHILE DRIVING 20 MPH. BOTH THE FRONT AND REAR DRIVER SIDE TIRES BLEW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE MILEAGE WAS NOT AVAILABLE. THE VEHICLE MILEAGE WAS APPROXIMATELY 50.

AT THAT TIME THE ACCIDENT OCCURRED, MY WIFE TOOK MY DAUGHTER TO SCHOOL BY MY CAR. ACCORDING TO MY WIFE, WHEN SHE ALMOST PARKED THE CAR IN PARKING LOT OF SCHOOL, SUDDENLY THE CAR BEGAN TO BE ACCELERATED WITHOUT PUSHING ACCELERATE PEDAL. SHE PUSHED THE BRAKE PEDAL CONTINUOUSLY, BUT IT NEVER WORKED. CAR TURNED RIGHT WITH FULL SPEED, AND CRASHED INTO A TREE BEHIND THE CAR AND STOPPED. IN CRASH, RIGHT SIDE AIRBAG BURST OUT AND FRONT RIGHT SIDE OF MY CAR WAS FULLY BROKE UP. MY WIFE AND MY DAUGHTER WERE SO SHOCKED AND FRIGHTENED. FOR A WHILE THEY CAN'T DO ANYTHING AND MY WIFE WILL NOT BE ABLE TO DRIVE ANY MORE. *TR

THE ALIGNMENT HAS BEEN BAD ON THIS CAR SINCE I BOUGHT THE CAR. MY TIRES WORE OUT AT 28000. THE OUTER EDGE OF THE TIRES ARE BOLD WHEN I FIRST TOOK IT IN THEY BLAMED THE ROADS. THE CAR HAS ALWAYS PULLED TO THE RIGHT. I HAVE TO KEEP PRESSURE ON THE STEERING WHEEL AT ALL TIME TO KEEP THE CAR GOING STRAIGHT. I TOOK THE CAR IN AFTER MY TIRES WORE OUT AND THEY CHARGED ME $99 FOR AN ALIGNMENT, WHICH I WAS HAPPY TO PAY IF THEY COULD FIX IT. WHEN I GOT THE CAR BACK, I HAD TO HOLD THE STEERING WHEEL OFF CENTER TO KEEP THE CAR STRAIGHT. I TOOK THE CAR BACK, THEY MADE A SMALL ADJUSTMENT BUT ARE NOW BLAMING THE ROAD AGAIN. THEN THEY SAID THERE WAS A SCRATCH ON MY WHEEL WHICH I RECENTLY GOT AND THEY BLAMED THE ALIGNMENT ISSUE ON THAT. THAT DOESN'T EXPLAIN THE ALIGNMENT ISSUE FOR THE FIRST 27000 MILES. I LIKE HYUNDAI. I HAVE A SANTA FE AND I USED TO OWN ANOTHER ONE BUT I HAVE A FEELING I AM GOING TO BE SELLING MY 2012 AZERA IN THE VERY NEAR FUTURE. *TR

2012 HYUNDAI AZERA, VEHICLE HAS 64,000 MILES. HAS DEVELOPED A CLICKING/CLUNKING SOUND IN THE STEERING COLUMN WHEN TURNING THE STEERING LEFT, RIGHT, AND WHEN HITTING BUMPS. THE ISSUE CAN BE REPLICATED SITTING STILL OR WHEN DRIVING VIA A PROMINENT CLICKING/CLUNKING SOUND. STEERING HAS BECOME SLOPPY AND DANGEROUS. RESEARCH SHOWS IT IS A DEFECTIVE STEERING COUPLER THAT HYUNDAI IS AWARE OF, WHICH IS NOT COVERED UNDER WARRANTY. THIS ISSUE IS DOCUMENTED BY NUMEROUS COMPLAINTS, YET HYUNDAI HAS NOT PROVIDED A RECALL DESPITE IT BEING RECALLED FOR REPLACEMENT ON OTHER HYUNDAI MODELS USING THE SAME COUPLER.