2015 Hyundai Elantra Complaint Log

TL*THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HIT A BUMP IN THE ROAD WHICH CAUSED THE REAR OF THE VEHICLE TO SWAY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

I PURCHASED A 2015 HYUNDAI ELANTRA ON NOVEMBER 26TH, 2014. THE CAR WAS BRAND NEW WHEN I PURCHASED IT. ON DECEMBER 23RD I NOTICED THAT MY BRAKE LIGHTS WOULD NOT TURN OFF AFTER HAVING PARKED AND REMOVED THE KEY. I WAS UNABLE TO GET THE LIGHT TO TURN OFF, BUT I HAD A TRIP SCHEDULED TO VISIT FAMILY DURING THE HOLIDAYS. I WAS FORCED TO LEAVE THE CAR AT MY HOUSE IN ITS PRESENT STATE. WHEN I REACHED MY DESTINATION ON DECEMBER 24TH I CALLED HYUNDAI (LITHIA SPRINGS) TO TELL THEM ABOUT THE ISSUES AND TO ASK THEM HOW THEY WANTED TO HANDLE THIS ISSUE. THE SERVICE REPRESENTATIVE TOLD ME TO BRING THE CAR IN ON JANUARY 3RD. WHEN I RETURNED TO GEORGIA I BROUGHT THE CAR TO HYUNDAI. WHILE DRIVING THE VEHICLE I COULD SMELL A STRONG ODOR REMINISCENT OF SPOILED MILK. WHEN I ARRIVED AT THE DEALERSHIP THEY EXAMINED THE CAR AND INITIALLY TOLD ME THAT THE ISSUE WAS WITH THE BRAKE CLUTCH NOT DEPRESSING PROPERLY. AFTER THE TECHNICIAN REPLACED THIS PART HE RETURNED TO TELL METHAT HE WAS UNABLE TO CORRECT THE ISSUE AND THAT HE SUSPECTED IT TO BE AN ELECTRICAL ISSUE. HE REQUESTED THAT I LEAVE THE CAR WITH HIM SO THAT IT COULD BE WORKED ON AND PLACED ME IN A LOANER VEHICLE. I RECEIVED A CALL TODAY (JANUARY 6TH, 2015) AND WAS TOLD THAT THE ISSUE HAD BEEN ISOLATED AND THAT THE CAR WAS NOT SEALED PROPERLY AND WATER HAD CAUSED THE ELECTRICAL ISSUES I WAS HAVING. [XXX]. TOLD ME THAT THE CAR WOULD NEED TO HAVE THE WINDSHIELD REMOVED, CARPET REMOVED, DRIED, AND RESEALED. I EXPRESSED MY CONCERN WITH THIS AND LET HIM KNOW THAT I WANTED THE CAR REPLACED IMMEDIATELY, TO WHICH HE DID NOT REPLY. HE TOLD ME THAT HYUNDAI MANUFACTURING WOULD MOST LIKELY NOT REPLACE MY BRAND NEW VEHICLE AND THAT ALL HE COULD DO WAS TRY TO FIX THE ISSUES. I AM TRULY UNHAPPY AND WANT MY MONEY BACK OR A BRAND NEW CAR. I HAVEN'T EVEN DRIVEN THIS CAR 1,000 MILES AND NOT ONLY AM I WITHOUT A CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ISSUE IS RELATED TO AIR VENTILATION IN THE CAR IF I SET THE OPTIONS CORRECTLY TO GET OUTSIDE FRESH AIR WITH NO A/C RUNNING, AFTER SOME TIME I FEEL LIKE I AM INHALING ENGINE EXHAUST. MADE MULTIPLE COMPLAINTS BUT EACH TIME I WAS TOLD THAT IT'S WORKING AS DESIGNED. AIR VENTS HAVE SOME ISSUE WHICH LETS THE ENGINE EXHAUST GET INTO THE PASSENGER CABIN.

TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE HEAD REST FAILED TO REMAIN IN THE DOWNWARD POSITION. AS A RESULT, THE CONTACT WAS UNABLE TO SEE THE REAR WINDOW IN ORDER TO REVERSE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8.

TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. WHEN DRIVING OVER AN UNEVEN ROAD SURFACE AT VARIOUS SPEEDS, THE REAR END OF THE VEHICLE SWAYED BACK AND FORTH. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 5/12/15*CN

TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE (NEXEN CP671, MODEL NUMBER P21545R17) EXPERIENCED A DOUBLE BLOW OUT (FRONT AND REAR DRIVER SIDE TIRES). THE VEHICLE WAS TOWED TO THE DEALER. THE WARNING LIGHT ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOTIFIED. THE FAILURE HAS RECURRED APPROXIMATELY FOUR TIMES. ADDITIONAL TIRE DETAILS WERE UNAVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 2,000.

THE STEERING COLUMN HAVE UNUSUAL OVERHEAT, THEY BEGIN TO WARM, AT 30 MINUTES OF NORMAL DRIVING , THE COLUMN HAVE 122 FAHRENHEIT DEGREES, IN THE INTERIOR, EXACTLY IN THE LEGS, ITS RISKY TO MY HEALTH PLEASECHECK IT, THE DEALER, REPLACE THE STEERING COLUMN , BUT THE FAULT REMAINS. *TR