NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Hyundai Ioniq 5. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The ICCU on my Ioniq 5 failed without any warning from the car or mobile app. All recalls were performed on the vehicle prior to it failing. I was unable to charge the vehicle on level 1 or level 2 charging. The dealership replaced both the ICCU and fuse on the vehicle.
On December 22, 2024, I went out at 8 AM to have breakfast with my dad. On the way back, I noticed my car starting to slow down, and the "turtle mode" activated. Normally, this mode only occurs when the battery level is under 1%, but my battery was at 75%. As I tried to park in a safe location, the car suddenly lost power and displayed a warning instructing me to stop due to an electrical problem and to contact service. I was able to safely stop at a small shopping center plaza and called Hyundai's towing service. When the towing company arrived, they found they couldn’t turn the car on and had to use a wheel-lift tow method. Unfortunately, I had to wait nine hours for the car to be towed. The car was dropped off at the dealership on December 22, 2024, but it wasn’t checked until December 31. By the end of the first week or early in the second week of January, I was informed that the replacement ICCU (Integrated Charging Control Unit) had arrived. However, due to the dealership's schedule, they said they wouldn’t begin the installation until the following Tuesday, with hopes of completing the work by the end of that week. This incident was especially frustrating because I had already experienced an ICCU failure in January 2023, just nine months after purchasing the vehicle. At that time, no one could explain why the ICCU component had failed, and now I’m facing the same issue again.
There was a failure of the Integrated Charging Control Unit (ICCU) on my Hyundai Ioniq 5. We were driving home from the beach, approximately 1 mile away. When I turned the car on and started driving home, the dashboard lit up with an error and the vehicle turned on the "turtle" mode, which limited my speed. I managed to make it into my subdivision where it finally died and I was unable to get it into garage. Vehicle would not turn on, would start up momentarily, lots of errors, screen would flash, and then nothing. Very scarily, the wheels would not park and remained in neutral. This made it easy to load onto a tow truck, but scary that it could only be stopped on a flat surface. Mine and my wife's safety was at risk, as we were nearly stranded on the side of the road, I hate to imagine if this happened on a highway. The dealer confirmed our ICCU blew and we had our car back about 2 weeks later. The dealer inspected and replaced the component under warranty. This ICCU issue must be fixed by Hyundai, or at least extend the warranty. This is unacceptable.
12 V battery died after being plugged in to charge overnight. The 12V battery was replaced in May 2024 due to a similar issue. It seems that the ICCU recalls and software updates have not been fixing the problem.
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V868000 (Electrical System); however, the repair failed to prevent a failure from occurring shortly afterwards. The contact stated that while driving at 55 MPH, the vehicle was rattling abnormally. The vehicle was taken back to the same local dealer where it was diagnosed, and determined that all four tires needed to be replaced. The four tires were replaced. In addition, the contact stated that while driving at 35 MPH, the instrument panel abnormally illuminated. The vehicle was towed to the local dealer where the vehicle was originally purchased. The vehicle was later towed back to the same local dealer and diagnosed with a leak that contaminated the rear inverter. The vehicle was not repaired due to the costs and the warranty being invalid. The manufacturer was made aware of the failure. The failure mileage was approximately 132,000.
Drove less than one mile and the car suddenly dropped from 45 mph to 20 and would not accelerate (I was almost rear ended by a bus). I was able to pull off the road and the battery died.
Received an error message upon starting car that said "stop vehicle and check power supply". Had car towed to dealership.
Hyundai has absolutely dropped the ball on this Ioniq 5's ICCU and 12V battery issue. After numerous recalls to fix a hardware problem through a series of software fixes that don't work and refusal to give a loaner for loss of use, I would like to pursue a buyback option for this vehicle. On Tuesday, [XXX], I went to Napleton Valley Hyundai in Aurora, IL to complete RECALL CAMPAIGN #272 NHTSA RECALL # 24V868000. After the recall, my 12V battery went dead on Wednesday, [XXX] and had to be towed to dealership. Their only solution was yet another software update and then charge the 12V and said it was ready for pickup on Thursday, December 5. I told them then to also do a wheel alignment and they said during that process, the 12V battery went down again. They then charged it back up and gave it back to me and said it was good. I encouraged them to pursue a better solution but they had no interest. So, it was picked up on Friday, [XXX]. On Saturday [XXX], the 12V battery went dead again and will have to be towed back to the dealership. Over the phone, my service advisor said it would have to be charged and released. If this issue then happens again, then a replacement might be considered. Calls to Hyundai North America headquarters have not yielded any results and they claim they need 3 business days to assign my case while I have no working car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Open ICCU Fuse, car would not charge
Intergrated Charging Control Unit has failed. This is a safety related issue because it’s failure can make the vehicle immediately inoperable which does not allow the driver any time to safely pull to the should have the roadway.
On [XXX], I was driving my 2022 Hyundai Ioniq 5 SEL when all of a sudden the car started beeping and displaying a 12V battery voltage low. Stop safely message. I was traveling on [XXX] in the Las Vegas area and the car all of a sudden came shut off seconds later. This presented a very dangerous situation with other vehicles traveling at 65+ mph and the vehicle shutting off. I was able to use a portable power jump starting pack to at least get the car restarted and pulled off the side of the highway. Even after jump starting the vehicle, it would only stay running for a minute before shutting off again. The is the second time in 2 months that my car has lost power. The dealer, ABC Hyundai in Las Vegas did a ICCU recall and said that would solve the problems. The problem has not been resolved and I do not feel this is a safe vehicle to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Today when I was driving down a canyon going 40 mph, the car started coasting and the accelerator was unresponsive. I couldn't keep the car from decreasing speed and regen braking wasn't working either. I don't know whether it's related, but this happened within seconds of me turning off daylight savings time in the menu. I coasted to a safe place to pull over (the brakes worked fine), but I could not get the accelerator to work after switching from drive to park to drive again. After turning the car off and then back on, the accelerator again worked like normal. After continuing driving, I turned daylight savings time on and off a few times, but nothing adverse happened.
Hyundai of Fort Myers Repair Order Number [XXXX] Dear NHTSA Team, I am reaching out to formally report a significant safety concern involving our Hyundai Ioniq 5, which recently experienced an Integrated Charging Control Unit (ICCU) failure. This malfunction occurred despite our vehicle receiving all relevant software and hardware updates that Hyundai implemented to address this known issue. This experience has caused our family considerable distress and has raised serious doubts about the reliability of this model, as well as the adequacy of Hyundai’s current safety measures to prevent ICCU failure. While my wife and young daughter were in the car, the ICCU failure occurred suddenly, producing a loud pop that alarmed us all, particularly my daughter who was seated in the rear. She has since expressed fear about riding in the Ioniq 5, making it clear that this issue has impacted her sense of security in the car. Despite the updates Hyundai has issued, the failure occurred without warning, putting us in a vulnerable situation and highlighting that the current remedies may be insufficient to prevent this risk. The gravity of this problem is amplified by my wife’s critical health needs. She is currently on the waiting list for a kidney transplant, and our family requires a dependable vehicle to ensure she can be transported quickly and safely to her medical appointments and, when the time comes, to the hospital for her transplant. We cannot rely on the Ioniq 5 for these crucial needs given our recent experience with this unexpected breakdown. I am requesting that the NHTSA investigate this issue, as our experience suggests that Hyundai’s current measures to address ICCU failure may not adequately safeguard Ioniq 5 owners. A comprehensive review of this problem could be critical in ensuring the safety of other drivers and families who may be unknowingly exposed to the risk of sudden vehicle malfunctions. We hope that the NHTSA will consider further action
At around 9pm, while charging my vehicle, I heard a loud boom and the power went out. It appears there was some sort of malfunction with the charger that has tripped/blown the circuit. I have not had an electrician come out yet, but after a quick google search it became apparent that others have experienced the same issue and I thought it was important to report. My charger is outside, not in a garage or enclosed space, so there was no fire that I am aware of.
Car on 2 separate occasions once parked the other while in motion discharged unexpectedly and would not start. I was later notified by a contracted service station that the 12V battery is discharging and needs to be replaced or serviced by dealer. These events only started happening after a recent recall update was done to the vehicle for battery management. Warning signs on the vehicle said 12v voltage low stop safely.
After all the recalls and TBS that Hyundai has performed on this car to prevent any ICCU failures I still had the failure after all the updates. Last week after AC charging to 80% (7.6kw) the car thru an error code to check EV when starting up. It was only yellow so I attempted to drive it. Within 1/4 block the error code was flashing red and a warning was given to pull over and stop. Since I was only a block away I made it back home. The car had to be towed to the local dealer. Upon inspection they retrieved error code P1A9096 that said the ICCU failed. The ICCU fuse was also blown (open). This did not cause a safety issue this time but if I would have been on the road who knows. Also the replacement ICCU appears to be the same part number as removed? I do not believe Hyundai fully understands the issue and software updates have only corrected or is masking some larger issue.
While we were driving the Ioniq recently when it suddenly lost all power. We had a very brief warning on the dash that it was losing its power; we barely had enough time to pull onto a side street. It lost power so quickly we couldn't position the car properly and it stayed in the middle of the side street until the tow truck came and jumped the 12 volt battery enough to get the car into gear so it could drive up the tow truck ramp. The scary part was that we were only a block away from turning onto busy Highway 522 when it died. Had the car died on the highway we could have been stranded in a very unsafe position. The dealer later diagnosed the problem as a failed ICCU and 12-volt battery and replaced both. We had to rent a car for 3 days.
On Saturday, [XXX], at approximately [XXX], I drove my 2022 Hyundai Ioniq 5 north on [XXX] . The car was operating normally. I stopped at the red light at the corner of [XXX] and noticed a large red circle with a "Check electrical system" warning on the driver's display screen. When the traffic light turned green, I pressed the accelerator pedal, and the car did not move. I looked at the "Park, Neutral, Reverse, Drive" shifter. The "P" was lit up, indicating the car was in "Park." I attempted to switch to "Drive," and the status indicator remained in "P." I then pushed the "EV START STOP" switch to see if I could cycle the vehicle off and then back on to clear the problem. The switch had no effect. [XXX] is a busy four-lane, undivided street near the University of Colorado at Boulder campus. I selected the hazard flashers and called 911 to alert the Boulder Police Department that I was in a car that was immobilized in the middle of the right-hand northbound lane. Cars had to swerve to avoid me. The Police Department dispatched a vehicle that arrived 10 minutes later, pulled up behind me, and put its flashing lights on to alert traffic. While waiting for the tow truck, I received another alert on the driver's display that informed me that the 12-volt battery was nearly completely discharged, and I had 10 minutes of power left. The warning counted the remaining minutes to 0, and the displays shut down. From the first warning message to the shutdown, I could not turn the car system off or shift the car out of the park. The tow company had to put dollies under the rear wheels of the Ioniq 5 and lift the front end off the ground to tow the vehicle, as all four wheels were locked. The car was towed to Crossroads Hyundai in Loveland, Colorado. It had just been serviced to address all the recall issues, including the ICCU software update. The car has approximately 16,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Respective headlight turns off when using turn signal stalk. This, imo represents additional risk factors: Loss of visibility in the area of where the turn will be traveling In order to keep the lighting on, the turn signal needs to be off. Thereby not being able to give following traffic warning of my intention to turn. Also, loss of ability to have manufacturers install headlight with ability to move in the the direction of the turn. Thank you.
Car has suddenly lost power three times while driving at low speeds or while stopped (eg at a stop light). I have turned off the power (EV start button) and then turned it back on, and the car restarts and starts moving again. The sudden loss of power seems dangerous-- I am concerned that if someone is following close behind me, they will be unable to brake and I will be rear-ended. Please note that I purchased this vehicle used and the problem started occurring the 2nd day I drove the car. (The car was bought back by a dealer in FL under the state lemon law and was subsequently purchased by a dealer in NJ, from whom I purchased the car.) I suspect the same problem was occurring when the vehicle was bought back by the Fl dealer, and it was not properly fixed.
ABS or All wheel Drive did not seem to work while driving on a Highway, and I tried to stop as there was another vehicle on the road which was spinning out of control. If ABS was activated, the car would have stopped, and similarly if All wheel Drive was working, car would not have spun out of control.
A warning to check electrical system was displayed. The battery did not have sufficient charge to drive it to a dealer so I tried to charge and the car would not charge past 60%. I was able to drive the car to the dealer where they diagnosed a failed EV battery. Prior to the failure the car would use battery percentage much faster than it should have. For example, a fifteen mile drive would deplete the battery 25 miles. The dealer still has the car waiting to replace the battery.
When charging the car on level 2 charger at 40 amps, the connector where the charger plugs in overheats. Based on updated software the car reacts by turning off the charging, but I am concerned it may not always do that and the connector would overheat and fail. Also the car is not fully charged as it should be. This occurs perhaps 1 out of 2 or 3 charging sessions. Hyundai is aware of this but has chosen not to address the issue beyond shutting off charging, which is not an acceptable response. The local dealer appears to be unaware of the problem. They indicated I would have to pay for them to inspect it and only be reimbursed if the issue is under warranty
This has happened twice so far. I was driving down the street on the main road and the check evs error came on with a yellow triangle ️ light came on. Suddenly the car slowed down, it was hard to steer but I was able to get it to a neighborhood near the school before it shut down. It scare me to know what would have happened if that was on a freeway. Now, because of the fear I hardly drive the car. The last time this happened was yesterday.
On numerous occasions starting May 2024 and continuing through July 2025, my 2022 Hyundai Ioniq 5 displayed a “Check electric vehicle system” error upon starting the vehicle. In June 2024, Hyundai replaced the vehicle's VCM under warranty. In December 2024, the car wouldn't start. Hyundai replaced the 12v battery under warranty. In April 2025, the vehicle would not drive above 20 mph and warned of imminent shutdown while driving and Hyundai eventually replaced the ICCU under warranty. And in July 2025, Hyundai replaced the charging port under warranty. In all, the vehicle has been out service for 95 days while being repaired under warranty and most of those days I was not provided with a loaner vehicle. During the ICCU replacement, I was forced to rent a vehicle two separate times to get to work. Hyundai assured me that I would be reimbursed both for costs associated with the rental vehicles and the loss of use of my vehicle while under repairs, however despite multiple emails and conversations and having provided all requested documentation, I have received no reimbursement from Hyundai. Please assist me in obtaining reimbursement from Hyundai as soon as possible. Thank you!
The contact owns a 2022 Hyundai Ionic 5. The contact stated that while driving at approximately 55 MPH, there was a loud popping sound coming from the rear of the vehicle, and the vehicle decelerated to 15 MPH before the vehicle stalled. During the failure, the 12-Volt battery not detected message was displayed. The vehicle was later towed to the local dealer; however, the cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.
Forward safety system error message on dashboard. Dealer found DTC codes below ADAS_DRV ADAS Driving ECU C28B186 CAN Signal Error FR_RDR FR_RADAR Front Radar C162078 Alignment failed Dealer states alignment failing not covered under warranty even though no damage visible on vehicle. Unable to afford repairs if not covered under warranty. Radar is clearly faulty as there is no damage to vehicle.
What component or system failed or malfunctioned, and is it available for inspection upon request? The ICCU failed. The car won't charge on a level 1, 2, or 3 charger. The failure happened in the middle of a charging session. Since failing when trying to charge the car says "charging unsuccessful". The dealer has had the car for 28 days and won't tell me when it will be fixed. How was your safety or the safety of others put at risk? Yes. My family. Thankfully the failure happened in our garage. If it had of happened when we were away from home we would have been left stranded unable to charge. Also, if the ICCU fails while driving the car loses all power and comes to a stop. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. It has been at the dealer for 28 days Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected by the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warnings prior. All ICCU related recalls had been performed.
ICCU Failure. Known issue, occurred even after applying Recall 257 to the vehicle.
The Integrated Charging Control Unit failed. My vehicle would not accept a level one or level two charge. You would have to remove the rear seats to inspect. No one’s safety was put at risk. The problem has been confirmed by a dealer. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. No warning lamps appeared at all.
Vehicle was having issues charging large battery. Would shut off immediately. Today 12v battery died, probably related to ICCU recall performed earlier this month.
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the vehicle failed to start and was jumpstarted. The dealer was notified of the failure and advised the contact to charge the 12 Volt battery. The contact stated that the 12 Volt battery was recharged; however, the failure recurred while driving 40 MPH a week later. A message advising to pull over immediately was displayed, and the vehicle lost motive power. The contact was able to veer to the side of the road. Towing services assisted the contact in recharging the 12 Volt battery, and the contact was able to drive to the residence. The contact stated that the failure persisted. The vehicle was taken to the dealer, where the contact was informed that the earliest availability for diagnostic testing and the recall repair of NHTSA Campaign Number: 24V204000 (Electrical System) was in 8 days. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,008.
In Apr 2024 we had an issue with charging the vehicle at level 1 and level 2 took to dealer and they replaced the ICCU unit. A week later the car was DOA no lights nothing so we had to jump start it. We Took to dealer they did an update , week later DOA again. Took to dealer and found out the MSU part needs to be replaced Back ordered for a month and still at dealer was given a loaner, sound familar cause its occuring over and over. Waiting on repair no ETA.
I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I had the vehicle towed to my local dealer and they determined it was the ICCU issue that has affected many Ioniq 5s. I had the software update done that was part of campaign [XXX] but it obviously didn’t work. It took a week to get a new ICCU fuse in and they also updated the software again in accordance with recall [XXX]. I am leery about another software fix solving this problem for good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On March 29, 2024 I parked my Ioniq 5 with the EV battery at ~65%. 3 hours later I received an alert that there was something wrong with the battery. Investigating the car, the auxiliary functions of the car would turn on. However, the dashboard reported the EV battery was at 0%. The power train of the car would not turn on and it would not drive. A tow truck was needed to take it to a local dealership.
Battery fails to recharge (12V battery). No open doors, no accessories on (12V system automatically stops when car is off and door opens) Previous recalls completed. Pictures fail to upload, basically just says "12V is low, stop safely"
Started car. Received low power warning and a turtle. Car did not drive faster than 12 miles per hour. Car instructed me to stop vehicle. Unable to restart to drive to dealership.
When you place the car in park a recall was done so that the emergency parking brake automatically engages. Well between 30 seconds to a minute after the car is in park, the brake disengage. When you go to set it manually after it disengage, it will still disengage.
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
The ICCU broke and the associated fuse blew. The car would only go about 25 mph. It told me to stop driving. The car was taken to the dealer for ICCU and fuse replacement. It said check electric vehicle system, then stop vehicle and check power supply.
The contact owns a 2022 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the battery was completely drained, and the vehicle needed to be jumpstarted. The contact stated that the failure occurred intermittently however, the failure had become persistent. Additionally, the battery warning light was illuminated. Due to the failure, the contact purchased several jumper cables. The vehicle was scheduled for a service appointment within several weeks. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 17,500. Parts distribution disconnect.
I have a Hyundai Ioniq 5. I purchased it in July 2022 and have been driving it with no major issues except for a couple recall updates. On Monday, [XXX] I was driving home on the Highway when a warning light came on telling me to check EV Connection, it was an orange message. Then the light and message switched to red and displayed a battery symbol. The message said to stop vehicle and check power supply. My acceleration slowed down and I couldn't go above 25 mph despite attempts to speed up. There were many cars on the road when this happened, and I automatically turned on my emergency blinkers. There was a large 16-wheeler behind me that noted something was wrong and slowed down with his emergency lights blinking as well to support me. I panicked and found the nearest exit to come off the highway and before I could make it to the traffic light, the car shut off unexpectedly and completely stopped with no warning. Attempts to restart the vehicle did not yield positive results. After 2 hours of waiting for a tow truck in the middle of the road blocking traffic and waving people around my car, I was able to tow my vehicle to a dealership in NJ close by my house. As it was evening time, I left it at the dealership service center and dropped keys in drop box. I spent several days on the phone with Hyundai Service Center arguing to get my car checked as they told me that appointments were all booked, despite this being an emergency. I had no idea what was happening, but it was clearly inoperable, and I made that very clear. Finally, today, Thursday, [XXX] they confirmed that diagnostic testing showed ICCU failure. They advised that the part is on back-order, and they issued me a loaner for the time being. I have no idea how long this will take to fix. Luckily, I didn't have an accident, although very well could have with how quickly the issue escalated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 2/24/2024 I was driving my Hyundai Ioniq 5 and heard a pop from the backseat area. Immediately I lost power and was unable to move the car out of the lane of travel or put on my hazard lights. Prior to the pop sound there were no issues that would indicate something was wrong. The dealership confirmed my suspension that the ICCU failed. My car had the software update for the ICCU months prior to this incident. The dealer repaired the car under warranty so no one besides the dealer has seen the failed part.
My 2022 Ioniq 5 RWD died in my driveway in late February after first showing a "Check Electric Vehicle System" warning and limiting the vehicle's speed to 22mph while returning home from a short errand. I was initially able to at least turn the vehicle on, but the vehicle was completely non-responsive within two hours of returning home. If we had been traveling on the highway and/or far from home, we would have been in potential danger due to the low maximum speed and could have been stranded with a non-functioning vehicle due to the complete loss of power shortly after the initial incident. I ended up needing to have the vehicle towed to a dealership roughly 25 miles from my home. I was able to obtain a DTC before the vehicle died: (P1A90(96) [0x1A9096] Status: Test failed, Test failed (current drive cycle), Pending, Confirmed, Test failed since last DTC clear, Warning indicator requested). Since other Ioniq 5 owners have reported a similar problem, I suspected the problem to be a failed ICCU, and the dealership that is repairing the vehicle subsequently confirmed ICCU failure to be the problem. For reference, I had the ICCU software update installed in November of 2023.
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Even though I had this recall for ICCU handled several months ago it didn't correct a problem, and on 02/07/2024 while driving 50 mph, a sudden pop occurred and the vehicle lost power and acceleration. I was able to pull over and shortly after 15 min, the vehicle died completely. After towing to the dealer, a few weeks later they told me that it was ICCU again and that the part needed to be changed. At this time they have no ETA for when the part will come!
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
While driving, the 'check EV system' light comes on, intermittently what will happen is that when stopped the car will put itself in park, when it is in park I can not get it out of park, thus unable to move forward, it has also happened while reversing (and not stopped). I need to cycle the car on and off a bunch of times in order for it to finally turn back on. This is very dangerous while on the road stopped in a busy intersection and has potential for a crash. I have brought it to a dealer 4 times and they do not know what is wrong and cannot fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)