2024 Hyundai Ioniq 5 Complaint Log

Battery light came on and car stopped after about 1 miles in the middle of the road. ICCU failure was the cause as determined at the dealer.

ICCU failure

The 12v battery system failed in November 2025. Battery was replaced by dealer. Then on February 2, 2026 the ICCU failed while driving. Complete and unsafe loss of power while driving.

ICCU needs to be replaced and is faulty.I had a warning on Friday and was able to jump my car, then a complete engine failure Sunday 2.1. The part is on back order, replacedment estimate not given (internet research says 1 week to 3 months) and I am in line for a loaner car even thought all parts are under warranty. The car is less than 2 years old and has less than 24k miles.

On January 31st, 2026, not long after starting a journey in my car, I got a “check electrical systems” warning. I was close to home so was able to turn around and drive home. Just before pulling into the driveway, the warning changed to a “power limited” warning. On Monday Feb 2nd, I had the car towed to my local dealership, where it has been since. The dealer confirmed that it was an issue with the ICCU component which is on back order to this day.

Received multiple "Check Vehicle Electric Systems" on a drive which went away and then got into the car, turned it on, shifted into drive, and heard a pop from bellow before moving at all and the car went into Turtle Mode and blasted warnings. The car completely died with zero power leaving it stranded in sub freezing temperatures and unable to lock the car or open the lift gate to access the trunk area. Eventually it was towed to the dealership and was diagnosed to have a faulty ICCU which took 5 weeks to replace.

ICCU Failure Car was in limp mode and unable to drive during -5 degree temperatures. ICCU Failure Confirmed by Hyundai dealership. Hasnt been inspected by others No prior warnings before the issue happened

Integrated Charging Control Unit (ICCU) failure at 16,000 miles in 2024 Hyundai Ioniq 5. Car was turned on and started to drive and sign said Power System Failure. Then it said Stop Vehicle Immediately. Car would not accelerate but I was close to home. I had it towed to Hyundai and they said it is an ICCU failure and they have no ETA when the part will come in.

The ICCU failed while I was merging onto the highway to take my 15 month old daughter to daycare. I received a warning message “Stop vehicle and check power supply” and the car entered “limp mode” slowing down considerably in the middle of traffic. A turtle icon also appeared on the screen to tell me the vehicle could only move slowly. I was able to pull off into a parking lot. The car battery died. It was 10 degrees F outside. Hyundai towed it to the dealer where they confirmed ICCU failure. The recall software update took place in December 2025. The dealer doesn’t expect to have ICCU replacement parts in stock for 1-2 months due to back order and 10 other ioniq5s are there waiting for the same fix. The vehicle is likely available for inspection by NHTSA if the dealer service center allows access.

ICCU failure, which made the car stop dead in the road with no way to move it because the car shifts into Park when powered down (there is no way to shift into Neutral without power).

On January 28th 2026, I got red warning signs on dashboard said: "Stop vehicle and check power supply" and "12V battery voltage low. Stop safely". I was still in the parking lot, so the issue did not pose any safety issue. The vehicle towed to Hyundai dealership. They confirmed and pre-approved "Replace ICCU +fuse". The part is on 1 month back order. While the dealership initially did not commit to giving me alternate transportation, I insisted and after 6 days, I was able to get a much lower class and smaller replacement vehicle (Hyundai Venue with entry level trim). My vehicle is a lease. Since I'm paying for enjoying the vehicle amenities for a limited time, and my vehicle will not be available for at least a month, I requested Hyundai to reimburse me (or let me skip) lease payments until my vehicle is usable again. So far, the company has denied my request.

- What component or system failed or malfunctioned, and is it available for inspection upon request? The ICCU failed. It is not available for inspection. - How was your safety or the safety of others put at risk? Minimally. The car alerted me that it was power-limited and that I should stop the car immediate and get it towed to the dealer. - Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The car informed me it was power limited when I started it. When I started driving after about a mile I was instructed to pull over get a tow.

I heard a popping sound from behind driver seat when I started the car. A few minutes later a dash warning showed up "stop vehicle and check battery state" followed by a complete loss of power on the road within 3 miles of reduced power driving (I was trying to find a safe spot to turn out of 6 lane road). Vehicle had to be towed to dealer who states the Integrated Charge Control Unit ICCU is not working and needs to be replaced. (i suspect the popping sound was related to that - ?blown fuse). The Part is on back order and has to be ordered from Korea and during the weeks long wait they do not have a loaner care to provide. This ICCU issue had a recall with software fix in 2025 which was performed on my vehicle. Why is Hyundai not fixing this problem for good. And why are they not providing me a loaner car?

I charged my car overnight and in the morning the ICCU failed, confirmed by Hyundai dealer. No prior warning.

At approximately 10pm on Saturday night with temps in the single digits and a large snowstorm (that would cripple much of the US for several days) just about to hit, the 1.5 year old vehicle failed completely. Propulsion battery 81% charged, started normally, then gave "check electrical system" warning which upon search can be due to a low 12v battery; call AAA and spouse (live 2hrs away). Began to drive towards a station two blocks away, thinking plugging in may help system warm and/or recharge 12v battery. Car goes into limp mode on road, then dies in four-lane road. Use portable battery jumper, draining it into the 12v battery and able to limp-mode out of traffic and into Walmart parking lot entrance where dies again. With bystander help, push the vehicle across parking lot to chargers; vehicle in total electrical failure w/random lights flashing (tail, dash, etc.) and no command-functions (couldn't shift into park, open charging port). Charged 12v battery from an ICE car 30 minutes w/restoration of command function, but nothing more than limp mode. AAA still hours ETA. Personally swap 12v battery purchased from Walmart w/restoration of power, but abnormal function (lane assist forcing wheel, menus malfunctioning) & warnings remaining. Drive vehicle to -thankfully- nearby dealership before another failure. Abandon vehicle & wait for pickup by spouse, drive last hour in a snowstorm. Very lucky I wasn't stranded on the highway, hit and killed in a snowstorm. Very lucky I wasn't hit and killed in the road where it died. Very lucky I called for help early, wasn't stranded more than 20 minutes in dangerous-cold, didn't wreck in snowstorm getting home. Very lucky the malfunctioning systems did not steer/force me into another vehicle or pedestrian, causing injury or death. Dealership confirmed (longstanding and very well-known) failure of ICCU module that Hyundai refuses to properly address. These are unsafe vehicles, hand-grenades on a timer.

While driving car, got warning to “Check electric vehicle system” quickly followed by “Stop vehicle and check power supply”. Car went into “Power Limited” turtle mode and speed dropped down to 25mph without warning. Was able to limp the mile and a half home but glad I was not driving on the interstate at high speed at the time. Dealer confirms ICCU failed and needs replaced, part backordered and no ETA on when it will be back in stock.

The ICCU (integrated charging control unit) failed on Friday 1/23/26 as I was driving home. Two warnings came on, check electrical system and stop vehicle, car went into limp mode and was later towed to dealership where ICCU failure was diagnosed. Part is backordered, no ETA available for replacement. No loaner vehicles available.

I was driving on a residential street, traveling about 25 miles per hour. I heard a loud popping sound from the back of the car and within seconds I started to lose power. I pulled over to the side of the road and my car was dead. No electrical system, I couldn't even power the locks. I waited for several hours to have it towed to the dealer where it sat for 29 days waiting for the part. It's the ICCU that failed. Had I been going at highway speeds, I very likely could have been in a life threatening accident. This is unacceptable for a car.

On the morning of [XXX] I received an error message on my dashboard (attached) "Stop Vehicle and Check Power Supply". The car had started to lose acceleration power to no more than 30MPH. I contact the service department at my local dealer. They instructed me to bring it in or have it towed. I was about 2 miles from home so I headed back. While in transit the car lost all power in the middle of traffic. It stopped completely ! No emergency flashers, lights, power for the doors, windows, etc. I could not even put into Park. If I lifted my foot off of brake, it started to roll backwards. Luckily I was not on the expressway or at a railroad crossing. Fortunately a local police officer saw my dilemma and directed traffic and pushed my car to the side of the road ([XXX]) After doing research online I found this to be a common issue with Hyundai/Kia EV vehicles. The ICCU fails with no warning leaving drivers stranded.. The unit is on backorder because of so many failures and there is no ETA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ICCU failure. Put vehicle in gear and heard a pop from the back. Dash said something about check vehicle soon. approximately 5 minutes later chimes went off and dash said another electrical warning that sounded more serious. Towed to dealership. Said ICCU was bad

12 volt battery drained in my driveway on 1/20. Vehicle was completely dead including door and hatch locks. Roadside assistance jumped the 12 volt battery. Vehicle message said, “Insufficient power. Check Electrical system”. Vehicle was towed to local Hyundai dealer, who diagnosed an ICCU failure. The dealer has four other Ioniq 5s with the same problem. Replacement ICCU is on back order with no ETA for delivery. There were no warnings prior to the ICCU failure. If the vehicle were being driven when this failure occurred, the loss of power would have put all occupants at great risk.

The ICCU and fuse failed, rendering the vehicle unusable and stranding my wife and child. The problem has been confirmed by the dealer. The component was inspected and confirmed to have failed. There were no warnings or indications of any kind prior to failure. My wife heard a pop from the back of the vehicle, then all sorts of warning lights lit up and the vehicle stopped.

Our 2024 Hyundai Ioniq 5 suddenly lost propulsion after briefly showing a warning that the 12V battery was malfunctioning. Fortunately, this happened close to our home on a road with little traffic. We could make it home at very slow speed (15mph) and the car completely shut off on our driveway and became unresponsive. The vehicle was towed to our Hyundai dealer by Hyundai roadside assistance service. The mechanic at the Hyundai dealer (Sport Durst Hyundai, Durham, NC) informed us that the Integrated Charging Control Unit (ICCU) had failed and did not charge the 12V battery. After researching I learned there had been a recall on the ICCU for model years 2021-24. However, when entering our car's VIN into the Hyundai recall site, and also in the NHTSA recall site, we found that our car was not included in the recall. Still, the ICCU failed. If we had driven on a freeway the sudden loss of propulsion could have caused a catastrophic collision. I also read that even after ICCU replacement due to recall, some replaced ICCUs failed again. I am very concerned about the safety of the car, even after repair. The mechanic advised us that it may take more than a week for the ICCU to arrive for replacement.

Electrical system failure. A electrical warning message appeared and the car immediately shutoff and slowed down. I was forced to stop on the side of the highway with limited shoulder. The car is currently at a hyundai service center and confirmed to be an ICCU issue. Even after adressing recalls, this issue persists.

Initial alert “stop vehicle, and check power supply“. We were on I5 when limp mode triggered. This was dangerous as the speed of traffic was 75. Car was towed and dealer determined it was the ICCU. Car has been in the shop for almost 3 weeks. Still no estimate on the replacement part.

ICCU Failure & Main Fuse Broken

ICCU unit died while driving. Very sudden - I got a message on dashboard to check the electrical system (and how am I supposed to do that on my own while driving?). Within a few minutes system tells me power was reduced (I had 85% charge), within a minute or so after that system starts telling me to pull over. Happened in town so I got to a paring lot and called service -- but the speed and cryptic nature kind of set me aback.

We purchased the car less than a year ago. It is still under warranty. The ICCU failed while we were driving on a city street. Several warnings lit up on the screen, telling us to immediately pull over for safety because of an electrical failure. We waited 30m for a tow truck in below freezing weather. It was towed to the Hyundai dealership, and several days later they inspected it and confirmed it was a failure of the ICCU (a known problem with this make and model). Replacement parts are on indefinite backorder - so we have no idea when the car will be repaired and returned to us.

On January 17, 2026, I was driving my Hyundai Ioniq 5, when it began to decelerate and lose power while I was pressing the accelerator pedal. The deceleration progressed. A small flashing battery icon appeared on the upper display. This icon had never been on the display before. Fortunately, I was traveling downhill and able to safely pull the car over to a stop. I turned the car off. I restarted the car with the same issue recurring. I turned the car off and called the dealer and scheduled an appointment. After about 5 minutes I restarted the car and was able to safely drive home without further incident. The dealer checked the car out and determined that nothing is wrong with it. The dealer was unable to replicate the problem. I have no confidence in continuing to drive the car safely as a loss of power could cause a serious accident. I contacted Hyundai USA customer service and a case was opened. They closed the case explaining that since the dealer found nothing wrong there is nothing they could do. Thank you.

ICCU failure. Occurred within the first few hundred feet after starting a drive.

We heard a pop noise and then received low 12 volt low battery warning. The Integrated Charging Control Unit (ICCU) might be the root cause of the Hyundai Ioniq 5 electric vehicle. Car went into slow turtle mode and we could barely move the car. we pulled over and found a safe spot to park car. we had car towed to Hyundai dealership since car was not operational.

Car died in neighborhood with electrical issue. Later reported to be an ICCU issue. At this point car has been at dealer service for over 29 days with no date on when it will be repaired.

The vehicle began giving me electrical error warning messages at startup. I tried to drive it but further warning messages advised to stop driving. I ended up having Hyundai roadside assistance come and tow it to a dealer. The dealer reported the ICCU unit failed. The only remedy was replacing the whole unit which they could only get from Korea. It's been a month and there's still no ETA for the part.

ICCU failure (as determined by the dealership), car lost power rapidly while driving (there was a 'check electrical system' error on the dash) and I had to push the vehicle to clear it from the road (there was no shoulder where it failed).

The car displayed electrical system warning messages while driving, and it would no longer drive above about 25 mph. The issue was diagnosed as an ICCU failure by the dealership and has been awaiting a backordered ICCU for about 5 weeks.

ICCU failure

While driving 45mph car started flashing “electrical system failure pull over now” was able to pull over without accident but was terrifying and dangerous. We’d just had the ICCU recalled and replaced this summer. We had no issues before and bought the car Jan 31 2024.

ICCU (Integrated Charging Control Unit) failure. The car had been working perfectly up until the failure and had about 70% charge on the main battery. As I started driving, I received a warning to check the electrical system but not really providing instructions on what to check. Car was not able to exceed 25 mph, then 15 mph and subsequently was completely dead after parking without ability to even lock doors. Car was towed to a Hyundai dealer, who confirmed that the problem was due to the ICCU unit breaking, which I am now waiting to have replaced since the part is on backorder. Due to ICCU failure, the power was coming from the 12V battery, which quickly drained. ICCU software patch had been applied previously under a recall, but the ICCU still failed. It does not seem that Hyundai has fixed the problem, and there are many other reports of this happening to other Hyundai/Kia owners with EVs using the E-GMP platform similar to the Ioniq 5. Even after getting ICCU replaced, some owners have reported the ICCU failing again. Please require Hyundai/Kia to fix this problem permanently as the situation could have been very unsafe for me had this happened on the freeway or some place I could not pull over.

On 1/8/26, while driving in morning rush hour traffic on a busy expressway, a loud bang was heard under the car and the car suddenly lost power/propulsion. A warning light for low power displayed on the dash at the same time. Fortunately, I was able to drift to the right shoulder as much of the traffic was exiting the expressway just behind me. Otherwise, this could have caused a collision. Since the car lost all power, I wasn’t even able to engage the hazards while awaiting assistance. Car was towed to dealer who confirmed an ICCU failure, which appears to be a well known issue with this vehicle. The fact that there was NO warning and the car’s sudden loss of power on a busy highway, AND I was never contacted by the dealer/manufacturer about any recall for this problem has me very concerned. I also understand this could happen again despite the repair (which took 4 weeks due to part on back order).

My car (a 2024 Ioniq, which I bought new exactly a year ago, and which has less than 12,000 miles on it) lost power on a busy road. I ended up having to get it towed to the dealership as it was not drivable. It’s currently at the dealership with a blown ICCU, which I’m told needs to be replaced. Apparently this part is on back order due to high demand & I do not have access to my vehicle for at least 2 weeks. Upon doing research, it seems that this is an extremely common problem for the Hyundai Ioniq. NHTSA has the ICCU failure rate as 1% but per my dealership, in their experience, it is 6-7%, which is appallingly high. I am very surprised and disappointed to see that there has been no recall ordered for this part.

The integrated central control unit failed on my Hyundai Ioniq 5. A warning flashed on my dashboard stating that the car needed to be turned off immediately because of a power issue. I was in traffic on a very busy road and was trying to navigate to a safe place when my car stopped and turned off. After several attempts, I was able to start it enough to get off the street and to a safe place. I was fortunate that I was stopped in traffic or someone may have hit me. The tow truck driver said that he is towing at least one or two 2024 or 2025 Hyundai Ioniq 5 vehicles every day for this issue. The Hyundai service center said the ICCU failed and do not have an estimated date for replacing it because of the number of ICCU units that are failing is so high and they are backordered. I do not feel that this car is safe to drive. These cars should be recalled. If I had been driving on a freeway, I could have been hit and killed because I would not have had time to find a safe place to stop.

ICCU failed after 14k miles. Car suddenly went into "turtle" mode (displayed on dash), car could only go 10 mph and my wife had to pull the car off the street asap and was a very scary experience. Dealer has confirmed the ICCU failure and given me a loaner vehicle. No eta on when the part can be fixed, just that it's current status is back order.

While the car was being driven, total failure. Towed to dealership. Diagnosed as ICCU failure.

While driving on highway, there’s loud pop came from rear area and then the “check electrical vehicle system” warning light came on. The car wasn’t able in turtle mode.

The ICCU failed as confirmed by local Hyundai dealership. That was on Jan 4. Car taken to dealership on Jan 5th 4 weeks later on Feb 1 still awaiting part (ICCU) which is on national back order as per the dealer and Hyundai customer support.

The ICCU on our 2024 IONIQ 5 (VIN: [XXX] ) failed on January 4, 2026, along with the 12‑volt battery. The vehicle had only 5,034 miles on it and was just 12 months and 14 days past our purchase date of December 21, 2024. At the time of the incident, the car was charged to 79% when it suddenly entered turtle mode. We were close enough to home to return safely, but the following day the vehicle had to be towed to the dealership. The dealer informed us that the car had completely lost power and that both the ICCU and the 12‑volt battery had failed. We have now been waiting five weeks without a replacement part. We have also learned that Hyundai has not yet implemented a design fix for the underlying cause of ICCU failures, despite widespread reports from owners. We consider this a significant safety concern. Had this failure occurred on a highway—especially in sub‑zero temperatures—it could have put us and other drivers at serious risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 2, 2026. Vehicle made a popping sound and threw an error message. Took it to the dealer. Dealer diagnosed it with failed ICCU (integrated charge control unit?). Said that they had recently gotten 8 more failed units. Said that there are no more parts in stock in the US and Hyundai must manufacture and ship more. ETA is March but they are not sure. I do not believe Hyundai’s assertion that this only affect 2% of their EVs if they cannot keep parts in stock.

I was driving the car on the morning of January 1, 2026 and on its own with no warning it slowed down to 22 miles per hour on a street with 40 miles per hour. Cars angrily began speeding around me, and I could not make the car speed up beyond 22 miles per hour. I turned down another street and a message in the car said something to the effect of to check power source and pull over. I turned the car off and restarted but it the problem continued. I was able to make it home, and the car then went completely dead. I had it towed thereafter to the Hyundai dealer and they eventually told me the ICCU was broken and would need a new one (but they cannot say when even after weeks). I now see that many others have had this same problem for some time. I was not warned that this could happen (and would not have leased the car had I been told). It is dangerous to have the car throttle down especially to not be warned ahead, and I am glad I was not on a freeway and made it safely home. The dealer said this is happening to others, and that there are no replacement ICCUs in the United States. From the internet (I cannot verify) others said they waited months and got the same part which has failed for many, sometimes again after replacement. I only know what happened to my car and consider this dangerous.

On January 1st 2026 around 11am we were traveling in rural Wisconsin when we heard a loud pop from under the back seat . This we now know from Dahl Hyundai in LaCrosse was the ICCU failing . When this happened we were in blizzard conditions and the car forced us into limp mode and reduced us from 55 mph down to 25mph in bumper to bumper traffic on a rural hwy (this was not a smooth speed transition the car performed ) We drove the vehicle back to the nearest town going 25mph as it was alerting us that we were on limited battery as this issue in short time will make the vehicle inoperable . We found a safe place to stop and did so. We called Hyundai Roadside assistance who then let us know it would be 9 minutes until we received help. This would actually take 4 more hours . They left us with a car that did not operate , produce heat in a blizzard . We eventually had family pick us up so we were safe . We still do not have the vehicle back as Hyundai America has the part (ICCU) on back order with no ETA of repair. .

As we drove toward the highway to begin our journey home in our 2024 RWD Ioniq 5 with our entire family and luggage in the vehicle, we received a "Check Electric Vehicle System" warning and immediately pulled over and called Hyundai Roadside Assistance. They initially were going to send someone to jump the car, assuming it was an ICE, but once we said it was an EV, they said they didn't have the equipment to jump an EV. We then spoke to Hyundai Customer Care, and we reported that we received the "Check Electric Vehicle System" warning. The HCC rep said that she did not see any issues with the vehicle on her end, so we would be OK to drive it. We specified that we had a 1.5 hour drive home and asked her explicitly if we would be OK to drive this length of time with this warning and make it home? She again said that we would be OK to drive it. After getting off the phone with her, we proceeded onto the highway and within about 2 minutes, received the "Stop Vehicle and Check Power Supply" warning and then, within a few seconds, began to lose power. This was extremely dangerous, as we were going down a hill on a highway frequented by semi trucks in the rain. Fortunately, we were still able to turn on the hazard lights and coast into a nearby hotel parking lot. As we were losing power, we were afraid we would not be able to get out of the car because all the doors were locked and the windows were up due to the rain, so we quickly unlocked two of the doors as soon as we pulled into the parking lot. One of us then had to stay with the car at all times because we couldn't lock or unlock the car. We eventually had the car towed to the Hyundai dealer closest to us who determined that the ICCU and fuse had failed and needed to be replaced, but they could only replace them with new parts of the same design that could potentially fail again; Hyundai does not yet have a fix for the ICCU failure.