2025 Hyundai Ioniq 5 Complaint Log

Went to open the door and hand slipped off the handle and it snapped back crushing my finger. Nail turned black and finger was mangled for a few days, very unsafe door handles .

I was driving on the CA 405 SB, Long Beach, at about 6 PM 9/19/25. All of a sudden this loud screeching noise started. It was so loud that I pulled off on the left shoulder instead of driving to the first exit. I assumed I was going to find something wrapped around an axle or wheel or dragging from the ground. There was nothing hanging from the car, so I got back onto the freeway and parking the car ASAP did a more thorough inspection of the car. I got on my hands and knees looked with a the flashlight And saw nothing. I got online and found Hyundai TSB 25-01-056H explaining that IONIQ 5 built between 12.03.24 - 3.25.25 are missing a wave washer that can cause the MGDU housing to make noise. And the MGDU needs to be replaced. I should take it to a dealer to get it fixed. I left a message with the service dept at Kearny Mesa Hyundai, where I'd leased the car on June 2, 2025. I left a VM with the Service Dept requesting an appointment and the screeching noise is my car. I made a number of recordings of the noise so I could easily provide it later. The noise stopped when I got off the freeway and hadnt started again. When I took it in on 9.22.25. They said I would have to leave the car for at least two weeks before they could look at it. They wouldn't provide a loaner because my car was built in APR/2025 after 3.25.25. The SA suggested I try another dealer for faster service. I took it to Pedder Hyundai on 9.24.25. They kept it all day and "verified the complaint." My window was not fully up. I told them that this is absurd. I was told the dealer needs to verify the noise to get it fixed under warranty. On 10.19 the noise started I made more recordings & drove it straight to the dealer. They couldnt get someone to go for a ride and had to get appnt and bring it back. I took it in on 10.21 while driving there, and the noise returned. I called the Serv Rep. He heard it clearly How can I send you the recordings of the noise?

1. Component/System: One-pedal driving / regenerative braking (i-Pedal mode). Vehicle is available for inspecti On three separate occasions since leasing the vehicle in April, 2025, the vehicle failed to decelerate when i-Pedal mode was active and I fully released the accelerator pedal. Instead of slowing immediately as expected, the car continued maintaining speed for a few seconds before eventually reducing speed. In all instances, the accelerator pedal returned fully to its default position, and my foot was completely off the pedal. My foot was hovering over the brake and prepared to brake manually. This unexpected continued acceleration created a safety risk, particularly in situations where I anticipated immediate slowing. Safety Risk: This behavior increases the risk of rear-end collisions or reduced reaction time in traffic. It causes uncertainty in vehicle response and requires sudden manual braking when the system fails to operate correctly. Inspection/Reproduction: The dealership has inspected the vehicle and has denied existence of any issues. Warning Lamps/Messages: No warning lamps or messages appeared before or during the events. ⸻ 2. Component/System: Blind spot monitoring / driver assistance sensors Since acquiring the vehicle, the blind spot monitoring system routinely activates warnings when vehicles are more than one lane away, not in the adjacent lane. This results in frequent false warnings, especially on multi-lane highways. Safety Risk: The false alerts cause distraction and hesitation during lane changes. The system startles the driver and forces additional visual checks beyond normal safe driving practice, increasing cognitive load and reducing confidence in the system’s accuracy. Inspection/Reproduction: This behavior is frequent and occasionally reproducible. Warning Lamps/Messages: System behaves as if detecting vehicles in blind spot even when lanes are clear.

Description of Defect/Incident Model and Feature: This complaint concerns a significant safety defect in the Driver Attention Monitoring System (DAMS), which is specifically the Forward Attention Warning (FAW) feature, on the 2025 Hyundai Ioniq 5. The Defect: The DAMS system is generating false positive "Pay Attention" warnings with an excessive, loud, and high-pitch chime multiple times per hour while the driver is clearly and actively paying attention to the road. This happens regardless of driving conditions (city, highway, sunlight, darkness) and without any valid trigger. Safety Consequence (The Critical Issue): This issue appears to be a systemic defect, as numerous other owners have reported the exact same pattern of frequent false warnings on online owner forums and social media groups. E.g. [XXX] , [XXX] The false warnings create an unreasonable risk to safety in two ways: Driver Distraction: The constant, intrusive, and erroneous auditory and visual warnings are a direct and severe driver distraction. The driver is forced to look away from the road to confirm the system status, check the camera light, or physically gesture to the camera, which is counterproductive to safe driving. Warning Desensitization: The high frequency of false alarms leads to the driver becoming desensitized to the warning chimes. This creates a severe risk that the driver will ignore or dismiss a future legitimate warning from the Forward Attention Warning or other critical safety systems, potentially resulting in a collision. Request for Action: I am filing this complaint to urge NHTSA to investigate this pattern of false warnings in the Hyundai Ioniq 5's DAMS/FAW system as a safety-related defect. The current behavior of the system creates a hazardous condition on the road that requires a prompt engineering solution or recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since I have purchased the car it has: 1) the car has failed and stopped moving 3 separate times. It only has 290 miles on it. 1) been unable to charge on AC power (L1 and L2 chargers) 2) barely able to charge on DC chargers. 325kwh Tesla supercharger gave 9kwh.

I notice a strange pulsing/hesitation when accelerating at partial throttle (maybe 10-25%) between 60-65MPH. It's quite alarming, because it feels like the electric motor is cutting out momentarily. I notice the same pulsing/hesitation during regenerative braking at the same speeds (as with the acceleration, it is only noticeable at partial regen). The dealer confirmed that they've noticed the same behavior on other new Ioniq 5 vehicles, but they don't have a fix. I don't know the safety implications, but I worry about the electric motor cutting out and affecting my ability to control the car during acceleration or regenerative braking.

I purchased my 2025 Ioniq 5 Limited less than a week ago and have found that adaptive cruise control and lane keeping assist systems are essentially non-functional because of repeated false warnings from the Driver Attention System. Purported to monitor the driver's attention by watching the eyes, this system clearly doesn't work well enough to serve it's purpose and, in fact, causes unnecessary distractions and unsafe conditions with repeated and frequent false positive warnings. The first warnings caution the driver to keep his/her eyes on the road (my eyes are on the road) and escalate to point where ACC and lane keeping assist are turned off. Since the drive attention warnings cannot be turned off when in ACC with lane keeping assist are active, the only recourse is to turn off lane keeping assist, making this system essentially non-functional and useless. Note: Hyundai is aware of this and has issued at least one TSB advising that some eyewear may prevent the system from functioning properly and that this is considered "normal" leaving the driver to find suitable eyewear. I do not usually drive with sun glasses and having the car manufacturer suggest that their system may be impacted by my prescription glasses (which I do wear while driving) and the fix to this potentially dangerous situation is to replace my glasses is ludicrous. I have also done limited testing without my glasses and find that it has no impact on the false warnings. Per Hyundai's TSB I have made sure that my driver's position is such that the monitor's camera has an unobstructed view of my eyes and is not blocked at any time by my hands or arms while I'm holding the wheel.

ICCU FAILURE ON THE VEHICLE AND IT HAS BEEN OUT OF SERVICE FOR 5 MONTHS WAITING ON A NEW BATTERY.

The contact owns a 2025 Hyundai Ionic 5. The contact stated that shortly after purchasing the electric vehicle, while charging the battery there was a loud banging and the battery failed to charge. The vehicle was driven to the dealer, who diagnosed that the Integrated Charging Control Unit (ICCU) had failed and needed to be replaced. The ICCU was replaced, but the failure reoccurred. The vehicle was returned to the dealer under the State Lemon Law Act. The manufacturer was notified of the failure. The failure mileage was 200. The VIN was not available.

I have had my new car only two weeks and have driven only 500 miles. Yesterday, while driving on a freeway at constant 65 mph speed, I suddenly experienced COMPLETE POWER FAILURE. I coasted across three lanes of heavy traffic and came to a stop on the shoulder. There were no warning lights on the dashboard. I turned the car off, turned it on again, and the car drove normally. I checked on my Hyundai app and it said under Vehicle Health that all systems were normal. I called the Santa Monica Hyundai service center and was advised to drive home to Santa Barbara (on the freeway) and get in touch if the problem recurred. I drove my car some 50 miles to Santa Monica to be evaluated and the service rep said that all makes of EVs have this problem, not unusual. After some hours, I spoke to the shop foreman who said he had never seen this problem, that the diagnostics had shown no problem, that there was no indication that this had indeed happened, that he could do nothing further unless there was proof that I had experienced complete power failure, and that if it happened again I should obtain proof by videoing the dashboard and my foot pressing down on the accelerator without any response. I called the Oxnard Hyundai dealer where I had purchased the car and was advised to bring my car there for a second opinion. I drove the 60 miles to their service center. I was told by the service rep that he had never heard of this problem. I was given a loaner car to drive the 40 miles home and my Ioniq 5 was kept for evaluation. I discovered on Google that sudden power failures in Ioniq 5's are a known problem by both Hyundai and the NHTSA and that there have been recalls as a result. It seems reprehensible that Hyundai representatives in two different dealerships claimed that they had never heard of this phenomenon. I was at risk of a potentially deadly accident by losing power on a freeway. I am lucky to be alive.

Vehicle surges or accelerates at highway speeds of around 60-65 mph. Vehicle will not hold a consistent speed without a pulse or surge.

Car constantly gives false alarm that driver is not looking at road. It’s particularly bad with sunglasses or even normal glasses, but false alarms are common even without glasses in strong sunlight. It’s a serious safety issue because the car constantly beeps false warnings and threatens to disable driving assistance. Internet forums are full of users reporting same issue, this component is defective.

2025 “EV Battery Electronic Coolant Pump” issue tied to U1118 error message failed at 1072 miles. Dashboard flashed warning messages and A/C cooling failed.

I leased a 2025 Hyundai Ioniq 5 with the exact same issue. The VIN is [XXX] My new Hyundai Ioniq 5 is having the same problem again! Vehicle will hesitate/shudder and pulsate at highway speeds. Between 57mph and 78mph seems to be where I can feel it the most. This happens on all drive modes and with or without brake regeneration turned on or off. Nothing seems to make it worse or better. Here is an example. If you are driving 65mph on the highway and holding your speed steady, the car motor feels like it's cutting in and out. Juddering forward and back. If you accelerate a tiny bit, it gets ever worse. It feels almost like the input signal from the peddle is choppy, causing the car motor to judder. It is a forward to back motion. Not a vibrate or side to side motion. Dealership said basically they'll keep the car and possibly we can hope Hyundai will lemon law me out of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The ICCU (integrated charging control unit) failed July 6, 2025 when the car had 6,800 miles on it. I was driving it on the road at the time and it suddenly would not go faster than 20 miles per hour. It was in the shop for weeks to repair. The replacement ICCU just failed again on January 31, 2026 at a mileage of 15,380. The car is inoperable and cannot be driven.

You cannot wear dark sunglasses while driving this car, as the safety systems are turned off because the car fails to recognize your eyes, as it can't see them through the sunglasses. How does the research and development side of making this ioniq 5 not see this? This ultimately forces you to drive without sunglasses, causing an unsafe environment while driving. This is a bad design for the car.

*I received a notification on my screen of the battery malfunctioning after only owning it for 3 1/2 months. *It was unsafe to drive because it was undependable. *I dropped it off at the dealership and was given a loaner a week lateronly after we insisted they owed us one. It has been over 6 months now and I still am driving a Kona loaner which is a downgrade. *No police or insurance reps involved. Consumer Affairs has little to no information. There wasn’t any prior indication before the notification on the screen.

Additional information for previous complaint submitted with identical VIN. DTC P1AA700

The vehicle was charging to 100% and once it reached 81%, jumped to 100% and stopped charging. Two days later, the vehicle populated an error “Battery Management System”. The vehicle was checked in to a dealer and it was confirmed that there was a faulty cell, and the high voltage battery must be replaced. It was confirmed that if I were to keep driving, the battery reading could drop at any point to 5% or lower, and continue to fluctuate causing a concern for safety with potentially losing all power.

Vehicle will hesitate/shudder and pulsate at highway speeds. Between 57mph and 78mph seems to be where I can feel it the most. This happens on all drive modes and with or without brake regeneration turned on or off. Nothing seems to make it worse or better. Here is an example. If you are driving 65mph on the highway and holding your speed steady, the car motor feels like it's cutting in and out. Juddering forward and back. If you accelerate a tiny bit, it gets ever worse. It feels almost like the input signal from the peddle is choppy, causing the car motor to judder. It is a forward to back motion. Not a vibrate or side to side motion. I took the car to the dealership where they confirmed they could feel it too. They ended up rotating my tires... Said that's all they can really do because Hyundai doesn't have anymore information. They basically said sorry but they can't help.

I was driving the car on [XXX], and I got a battery management system warning light (DTC P0B6D00). When I got home, my car wouldn't charge. I took the car to the dealership for service for this light. Without the ability to charge and battery issues, it affects the drivability of the car and the car may stop if there isn't enough charge when driving. The problem has been reproduced by the dealer, and there was an attempt to replace a part, but it caused the light to go off 3 more times. The car has been at the dealership since June 23rd, 2025 without resolution. There were no other warnings or messages prior to this failure as the car ran without any issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

With Adaptive Cruise control and Lane Keeping Assist on, no matter how attentive I am, within a couple minutes (give or take) I get Driver Attention warnings. These warnings are distracting and require manual intervention in traffic. I can stop them either by turning cruise control on and off, or by accelerating manually, which can be dangerous and/or inconvenient. I do sit high in the seat, as I have a long back. I wear no glasses. I have normal wide open eyes. I am keeping my hands at 10-2 orientation. I am sitting in a way that gives me clear unobstructed view of the eye tracking camera at all times. I have not had this confirmed. I understand it is a known problem.

ICCU unit failed and was eventually replaced

When in cruise control, the driver attention warning message appears regardless of where my eyes might be, whether I am wearing glasses or sunglasses or not, with nothing obstucting the sensor, with the steering wheel adjusted higher or lower. I have since May of 2025 tried to figure out how to get it to work properly to no avail. The warning continues to appear with an alarm ubntil it turns the motor off completely, even at highway speed causing an extremely dangerous situation. Additionally, I depend on the cruise control to help me maintain a safe, legal speed. This malfunction, rather than being a safety feature, is a distraction to safe driving. It CAUSES distraction, rather than provide safety. Hyundai is fully aware of this deficiency, yet has not addressed it I know that Many have experienced this smae problem. It is time for a recall to remedy this problem.

I purchased this car this week. The vehicle is equipped with a safety feature called Forward Attention Warning (FAW). Its purpose is to monitor the drivers attention (eyes??) and trigger an alert when the drivers attention is distracted for a period of time. I took it for the first time on a 150 mile trip. During the trip, the FAW alarm was triggered constantly. I tried changing my head position, taking my glasses on/off, changing my hands holding the wheel, etc. Nothing seemed to matter. It is not only a nuisance, but it causes other automated functions to be disabled. I was able to partially turn it off, but it still caused misfunctioning of other auto driving functions. Its not just a nuisance, its a hazard. If it cant be fixed easily, Hyundai should at least give the operator the ability to completely disable it.

This car has a system called Forward Attention Warning (FAW) which monitors the driver's eyes using an in-cabin infra-red camera trained on the driver. When smart cruise control and lane following assist are both activated, FAW is forced ON by the car. If FAW thinks that the driver's eyes aren't on the road, it beeps, puts alerts on the panel visible to the driver and turns off all driving assist features. The problem I'm reporting is that the FAW system is completely broken. Even though I'm looking straight forward, it says I'm not paying attention to the road, sounds loud alerts, then eventually shuts off all of my driving assistance features. I wear glasses, and sometimes sunglasses to reduce glare when driving in bright conditions, and I've tried this with my prescription sunglasses, my normal prescription glasses and even without any glasses. The system erroneously triggers in all cases. I believe that the FAW system false positives is a safety issue because: 1. The constant false alerts are very distracting, making the driver look at the panel in front of them to try to figure out what it's saying, taking their eyes off the road 2. Lane following assist is, itself, a safety feature, by disabling it due to these false positives from the FAW system, this is reducing safety in the vehicle 3. The FAW false positives will abruptly disable the smart cruise control, which is controlling the speed of the car, as well as the lane following assist, helping to keep the car in the lane. This abrupt disabling of these systems can cause the car to slow suddenly and depart from the lane if going around a curve. This can be very dangerous.

1. The Integrated Charging Control Unit (ICCU) and associated high-voltage harness/fuse appear to have failed. According to the dealership, both the ICCU harness and a high-voltage fuse are being replaced. The vehicle is still at the dealer for repairs and can be made available for inspection upon request. 2. While merging onto a freeway on-ramp after charging at a Tesla Supercharger in Barstow, California, the vehicle suddenly stalled, losing all propulsion power. This occurred in live traffic while attempting to accelerate, putting me at significant risk of a collision. I was forced to stop the vehicle on the on-ramp and eventually had to call a tow truck. The situation was hazardous, as there was no shoulder to safely exit the vehicle and other vehicles were traveling at high speeds. 3. Yes. The issue was confirmed by the authorized Hyundai dealership where the vehicle was towed. The dealership stated that the ICCU harness and a high-voltage fuse are being replaced under warranty. However, they have also indicated that the required parts are backordered, and no ETA has been provided. 4. The vehicle has been inspected by a Hyundai dealership technician, and Hyundai Motor America is involved in the case. It has not been inspected by police or insurance representatives. Hyundai Customer Care has acknowledged the issue and is in contact with me, but a resolution has not yet been reached. 5. Yes. Approximately 5 to 10 seconds after finishing DC fast charging at the Barstow Tesla Supercharger, the vehicle displayed a brief warning message related to the charging system. Unfortunately, the warning disappeared quickly before I could take a photo or read it in full. Immediately after, as I attempted to enter the freeway on-ramp, the vehicle stalled.

The high-voltage traction battery on my 2025 Hyundai Ioniq 5 Limited RWD failed unexpectedly around [XXX], when the vehicle had approximately 1,250 miles on it and was just over 3 months old. The car had been parked in my driveway with about 80% charge while I was away for several days. When I attempted to drive it, the vehicle would not shift out of neutral. No warning lamps or error messages were displayed before the failure. The vehicle was towed to Van Hyundai in Carrollton, TX on April 3. While loading it onto the tow truck, the 12V battery completely died, disabling the electronic parking brake and preventing the vehicle from being safely secured. After an extended wait, a Hyundai field service technician diagnosed the failure as a fault in the traction battery, requiring a complete replacement. I was told the part is currently unavailable and has no estimated arrival time. The issue has been confirmed and documented by the dealer and the field technician. This failure renders the vehicle undriveable and puts both safety and financial reliability at risk. Not only was I unable to move or secure the vehicle, but it has also been out of service for over two months with no resolution in sight. The failed component is currently in possession of the dealership and should be available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Lane Keeping Assist works well and is very useful. Unfortunately it is combined with the infrared eye monitor system, which is very flaky and does not work well with prescription glasses when sunlight comes in from the front or side. It provides many false warnings, but cannot be turned off without losing the Lane Keeping Assist. If I drive without my glasses, it works fine, but it seems counter-productive to make me lose a good functioning system by tying it to a flaky not-useful monitor.

The Forward Attention Warning system in the refreshed 2025 Ioniq 5 gives constant false positives for both my wife and myself when we are driving the car. With Hyundai's HDA and lane keep active, the system keeps chiming, claiming that the driver is not looking at the road when we are. In fact, the calibration is so poor that it is a safety issue. The constant random warnings are very distracting, and sometimes the system does not recapture your eyes before timing out and hard braking the car on the highway. This is really unacceptable and a safety issue that I'm surprised Hyundai thought it could release. Lots of evidence of other owners with this problem on the Internet: [XXX] [XXX] and many others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Our 2025 Hyundai Ioniq 5 has been sitting unrepaired for almost five months due to a complete lack of availability of an essential replacement part (front bumper lower molding part number 86569PI000). The car was involved in a minor collision on [XXX], and although no one was hurt and the airbags did not deploy, the vehicle has remained unrepairable and inoperable. The car sensors can not be calibrated without this part, thus affecting all front sensors of the vehicle. Both the Hyundai-certified repair facility and our insurance company have confirmed that the necessary part is on national backorder with no estimated date of arrival, despite extensive efforts to source it — including looking on eBay and through nationwide networks. This was also confirmed by Hyundai Customer Support with whom we opened case [XXX]. The part involved is necessary for proper calibration of front sensors of the vehicle. We are continuing to pay on the lease while the car sits undriveable and depreciating. This has placed a major financial burden on us and raises broader safety concerns. Hyundai is apparently unable or unwilling to supply parts for its current-year models, which may compromise the safe restoration of structurally- or electronically-damaged vehicles. We respectfully request that NHTSA investigate Hyundai’s inability to supply safety-critical parts for its 2025 models, and determine whether this systemic delay poses a risk to consumers and undermines post-collision safety standards. The repair shop is Advanced Collision Repair in Escondido, CA, 760-741-7565. The shop’s manager is John McLure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

These cars still have problems keeping the 12v charged. Car was leased on Jan 19. 12v first died on Feb 15, took it to dealer where they trickle charged it. 12v died again on Feb 18, dealer replaced the 12v. The 12v died again on Mar 11 and is still at dealer service center. Case with Hyundai corporate was opened and the dealer is going back and forth with them. When car is left alone for 5 days, the 12v appears as needing a replacement, so there is something wrong with the system that keeps the 12v charged or there is some parasitic drain somewhere that is hard for the Hyundai engineers to diagnose.

I purchased this vehicle on [XXX] in the state of Colorado and had to drive it home through a winter storm to California. While driving home the vehicle on multiple occasion the vehicle flagged driver assist disabled or inoperable errors due to "radar blocked" stopping and checking the front of the vehicle I found that the car had no snow or ice build up on the exterior of the bumper, and there was no reason that all the driver assist and even safety features like Automatic Emergency Braking had been disabled. In addition while making this drive home, the vehicle passenger side wiper failed catastrophically. Over a 30 day process the local dealer replaced the broken wiper blade motor, and determined there was nothing wrong with the internal Auto assist system, even stating there were no DTC/ or error codes present. I provided them with images of the errors and millage, but nothing further could be done because they could not "replicate the issue" and no codes are being stored. At around 1430 miles I was driving in dry, warmer weather (around 50 degrees) when another error flashed on my screen again. I brought the vehicle back to the dealership for diagnostics, where they have yet to determine the issue again. They've stated no DTC or error codes are present, and they can not reproduce the issue so the vehicle is operating "normally and designed". I have been working with Hyundai Consumer Affairs during this entire time to help speed this process along, they have no answer other than, if the error appears again, do not turn of the vehicle, drop everything your doing in your life and bring it directly to the dealership for diagnostics (even if its active safety features are not working while your driving it). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Driver Attention warning activates almost every 5 minutes. No glasses are involved. I have tried many different steering wheel positions. There are plenty of other 2025 IONIQ 5 owners with the same issues as seen on forums. There is a setting to turn it off but it does not turn it off.