NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Hyundai Kona. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Burning oil faster than normal
Car idles down and dies while driving, unable to restart, no codes showing
My engine seems to have failed due to bad oil piston rings and Hyundai/ the dealership refused to look at it for that and denied my claim. Almost 3 weeks ago, my check engine light came on after (solid) after getting gas. It was running fine and I had an oil change appointment that Saturday so it should be good (I had a coupon expiring, so I was taking it in like 400 miles early for it's oil change). The car started losing a little bit power throughout the week- it didn't have the get up and go it usually does. On Saturday, first thing in the morning, on my way to my 8 am oil change, my car started a little rough (it had never done that before). I drive like 5 miles, then all of a sudden my car stutters, 2 blocks later dies, it restarted fine, but made a horrible noise. I drove it the block to the oil change place and my car was completely out of oil. No oil light ever came on and I have never been less than a quart (more than acceptable) at an oil change. There was no visible oil leak in my parking spot. It was towed to the dealership and the engine is blown. There has never been any visible oil leak and I have all records on carfax imputed by the mechanics.
Transmission need to be replaced.
My Kona has been stalling/hesitating when accelerating. It has been happening for a little over a year. It got very bad and the check engine light came on. I had it towed to Hyundai dealership and they said it was the fuel injectors so I paid to have those replaced, they said my warranty didn’t cover it. Replacing the fuel injectors made the car drivable but it was still stalling/hesitating but Hyundai said it was working properly. So I took it home. I have been driving it and it just keeps stalling and hesitating more and more. It is stalling and hesitating and has lack of power when I try to accelerate. I am afraid one day I’ll stall in traffic and get hit or cause an accident. I have also just realized my Kona has been using excessive oil. I just had an oil change mid August and today had to add at least 3 quarts. Even when I had my oil changed, the shop said I barely had maybe a quart in there, when it was just changed in May. We do not see any oil leaking out from anywhere. I have no choice but to use it to get around and Hyundai said it was working properly. I have recently looked online and I seen a lot of other owners reported the same issues. I have contacted Hyundai but they say theres nothing they can do. I am not sure where to go from here.
While the engine was running on the highway or also at idle, it intermittently stalled out and all of the warning lights were displayed on the dash including a collision warning. You have to put the car in park and restart it even while on the highway causing a severe safety risk. It has been to Hyundai several times for diagnostic/repair and they have been unable to identify and correct the issue. Hyundai eventually replaced the computer for lack of any other option, but the issue persists. This week the check engine light was on permanently so I took it to Christian Bros for a diagnostic and they found several codes for crankshaft and camshaft issues and determined the engine is consuming oil. OIL CONSUMPTION is a known issue at Hyundai and the subject of recalls but my particular Kona VIN number is not identified as affected even though it absolutely is having the same exact issue as described in the other Kona's recalled. I am taking it back to Hyundai this week for another try at engine 100k warranty but I know they will reject my request. How do I get this issue covered under the existing OIL CONSUMPTION RECALL for my particular VIN being that I am a 2019 2.0L engine just like all the other 2019 Kona recalls? Why is my vin excluded? THis makes no sense.
engine light began flashing while driving. Stopped vehicle and turned off engine. Vehicle would not restart. Mechanic says there is no compression and I need a new engine. I contacted the manufacturer who advised my engine was subject to recall but since I am a second owner and the first owner did not get the engine replaced there is nothing I can do.
The button that sets or changes the speed control broke and no longer provided functionality, requiring replacing the whole right-side steering wheel button control module. This in turn required removing the entire steering wheel, which included removng the driver’s side airbag.
My check engine lights come on and then the front collision lights come on which reduces speed while on highway and then the engine turns off making it very unsafe driving on the highway. I have tried to schedule appts with dealerships to have it checked telling them how unsafe it is and I need my car to get to work. But they never have any openings except months down the road. I am afraid it will cause a terrible accident. I have taken my vehicle to repair shops ... some said it was the spark plugs so I got them changed and other maintenance costing me over $800 and the problem still exists ... still trying to get an appt with the dealership which will cost me another $220 just to get it diagnosed. There need to be a recall if it's happening to alot of people. I am very afraid if this issue isn't fixed and it's gonna cost me to repair it in the thousands that I don't have. Someone is going to get into a bad accident because the engine will turn off while driving.
The contact owns a 2019 Hyundai Kona. The contact stated that while driving at 70 MPH, the vehicle vibrated and lost motive power. The check engine warning light illuminated. The contact pulled over to the side of the road and the engine seized. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be repaired. The vehicle was repaired. The contact stated that on another occasion, while his wife was driving 75 MPH, the vehicle vibrated, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed, and the vehicle was repaired. The contact stated that on a separate occasion, while driving 75 MPH, an abnormal sound was coming from the engine. The vehicle was taken to a dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the dealer then deleted the diagnostic code. The manufacturer was not contacted. The failure mileage was approximately 126,000.
I had taken my vehicle for an oil change in June 2024 when I was advised that the oil level was very low so I had to sign a waiver that they would not be held liable if I have issues. Going forward we continued to check the oil level every 1-2 weeks and added it as needed. We never had any signs of where the oil was going or an oil light letting me know it was low. In November 2024 the motor started to surge or decline in power while driving. It also has times that the car would seize up for a few seconds which caused jerking. I’ve not had it serviced except for oil changes because I believe it will not be an easy fix and very expensive. Besides if I did have it looked at I know it would take an expert in piston rings or whatever other parts that are failing to cause it to consume high amounts of oil. Even though my car hasn’t been recalled yet it has many of the problems I see on this site for this make and model. I’m trying to make it 1 more month then decide if I should trade it in while it still runs at 115k miles.
I have two Hyundai vehicles one is a 2018 Tucson and a 2019 Kona. They both broke down at precisely the same time at 109,000 miles. One was the catalytic converter dealership was going to charge $5,000 for repair found a less expensive place to do it for $2,000. i was told by several of the mechanics at both places that it was a common problem. My point is I just paid the vehicle off it was just out of warranty then your stuck with it. Dealership just shrugged it off as maybe you should buy a new vehicle. The second vehicle Kona had some catalytic damage but not enough to replace the crankshaft positioning sensor failed caused the car to basically shut down on the roadway all of the ADAS systems failed. Again dealership was going to charge $2,000 found aftermarket place to do for $1,000. I'm sure nothing can be done for me but I feel it should be documented if people in the industry are telling me this is a familiar occurrence then maybe someone should look into it.
My car is having problems due to excessive oil consumption. I took it to the dealership to get it fixed and tested for the recall. They said the recall had nothing to do with it. Took it to another mechanic for a diagnostic, the other mechanic stated that the excessive oil consumption was caused by recall that they didn't fix, and it can be stopped by getting the recall fixed.
The contact owns a 2019 Hyundai Kona. The contact stated while driving 70 MPH up an incline, the vehicle started losing motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cylinder #3 spark plug. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to an independent mechanic, who then determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 116,000.
The contact owned a 2019 Hyundai Kona. The contact stated that while stopped at an intersection, he observed smoke emanating from the engine compartment. The vehicle was steered into a parking lot where he opened the hood and he observed flames coming from the engine. A police report was filed. The fire department extinguished the fire. The vehicle was taken to a salvage lot. The manufacturer was notified of the failure. The failure mileage was 46,000.
Driving on the highway [XXX] ) during rain. Traffic moving stop and go slow. Before I knew what had happened, my car hit the back bumper of a Chevy Suburban. My car gave no auto warning, the windshield wipers barely worked, and I believe the electric systems had stopped. Radio and air-conditioning. [XXX] My car bumper and grill were messed up. And I received pain in my right shoulder. The Suburban had a trailer hook-up jammed inside my front bumper grill; my vehicle received all the damage. The other driver's vehicle had no harm. My vehicle damage to the car was over a thousand dollars. And I was left with a shoulder injury. Car insurance paid for the damage to my 2019 Hyundai Kona SUV's all-wheel drive, with me paying a portion. After work was completed, all the electrical systems, including air conditioning, lights, wipers, and radio, didn't work. Fuse work was checked and found, but no power was getting into the system to operate functions that required electricity. The car started up, but the side lights but not the front lights, air conditioning, and the issue of tight steering now. The car tech stated they only installed a new bumper, and the grill did not work on the areas that are now not working. Tech said the lights and wipers were working but are not working now. Driving the vehicle will be limited based on these issues. The fuses appear good, but no power is getting into the box that powers the various items that are not working. I believe this car is a Lemon, and the dealership was aware of these issues and never told me the car had recalls. According to the internet, the tech who replaced my bumper stated that these issues are what the 2019 Hyundai Kona vehicle. Today (7-22-24), I drove my car from the auto shop with a new bumper and with hesitation and fear because the wipers and lights were not working, the air conditioning was out, and it is about to rain. The tech stated they were working earlier but are not working now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle starting stalling when driving at low speeds. It goes completely idle, I have to put it in park and restart the car. This happens when I am turning, have to slow down for traffic, etc. No engine light came on when this first started happening a few months ago, but now an engine light has popped on. It is available for inspection.
Horn stop work( it does not honk). Horn not working will unable driver to allert other drivers when runnig into my vehicle, such as when backing out of a tight parking lot Yes, this will not pass the inspection check therfore unable to driver The problem was inspected by the dealer< Eckert Hyundai technitian in Denton Texas There indcator other than by honking
The rear passenger side door and trunk were unable to be opened resulting in a problem getting my children out of the back seat. The locks would not open with the fob or manually. If I were to get into an accident, I/emergency personnel would have not been able to get my children that are in a car seat out quickly as they would have to either go through the front seat or cut the door off. The car dealership did replace components on 04/27/24 and it has been working as it should as of this time of reporting.
Sunglass holder overhead near rear view mirror opens when the car hits a bump, obscuring rear view 30-40% suddenly and sometimes the sunglasses fall out onto the driver or passenger. Latch will not stay engaged due to hot and cold temperature condition changes.
Headlights do not project far enough in front of vehicle to safely drive at dark or low light conditions. Hyundai told us there is nothing they can do to fix it as it is a defect in how the headlight housing is placed on the body of the car.
The contact owns a 2019 Hyundai Kona. The contact stated that while driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The low oil and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving the vehicle the warning light went on and suddenly there was a loss of power on the highway. The vehicle was brought to our local mechanic who ran a diagnostic test and the NTSB recommendation for engine replacement DTC P1327 came up. He advised the vehicle go to the dealer, which we did. It has been at the dealer for 5 weeks. When the recall 22-EM-008H was done, they did not do the recommended engine test in 2023. The recall also had them do something in the computer to give owners a warning if there was any knocking sensed in the engine. That warning system failed to work because the light came on when the engine seized. The dealer said they see a couple of these cars a week with the same issue and Hyundai refuses to take ownership of the issue that prompted the recall. They denied us saying it was out of warranty when the recall was not issued until the car was about 4 years old. Most people would be out of warranty, especially because the 100K warranty doesn't apply to secondary owners which I was never aware of until now. I bought the car in 2020 about a year after production. Everyone you speak to at Hyundai doesn't understand English and at the bottom of the recall it states to submit a prior approval if the affected part is out of warranty for a goodwill consideration but they deny all of them due to out of warranty which doesn't make any sense as to why there would be a prior approval process for out of warranty claims for good will if they are not going to ever do a goodwill repair. They also do not give you to a person that can listen to what you are trying to tell them that can understand what goodwill means and explain why they did not do the engine repair or replacement when they discovered they had engines out there with the potential to fail. This is not right what they are doing. Many other models have the same issue and the warranty was extended to 15/150k but this one has not been added to that and it should be.
It seems to be an issue with the camshaft and/or timing. It has a permanent diagnostic trouble code for p0017 and p0014 (two issues that they have claimed to have fixed twice now by replacing my engine). Due to this issue, I was stranded on the side of a busy road for multiple hours at night way back in March. This issue has been repeatedly “fixed” but the code readers keep showing it and the check engine light has never turned off. Hyundai of Danbury has looked at it multiple times and has replaced the engine twice in an attempt to fix it. However, both times I got engines with the same issue. Both times I brought it to a Hyundai Dealership to be fixed. There was no warning when my car broke down the first time. It just stopped in the middle of a busy road. No noise or smell or smoke. Once I got it towed to Danbury Hyundai, they replaced the engine (March 3 - April 24) and it started up again but the check engine light was on. It has been replaced twice and both times the light was on. It was replaced a second time between July 3rd and October 20th. I only have one car and needed friends and family to bring me to and from work (1 hour away) every day while the dealership worked on my car. A camshaft or timing issue should not take 5 months to fix.
I took my car to Hyundai due to the rear spoiler squeaking on warm days. Sounded like it was rubbing plastic on plastic. The dealership wanted $200 to just look at what the problem might be. I couldn't afford that. I went home and researched how to look into it my self. I removed the interior top trim piece and 3 locking nut/washer combos fell out of the trim piece. Only 5 nuts hold the spoiler in place and the 2 other nuts were loose. My spoiler could have fallen off at anytime. Only reason I thought to check for this after I got home was someone mentioned the same problem on another Hyundai Vehicle. This clearly is a problem. They are not adding any liquid lock or something to prevent this from happening. I am very good at working on cars, what if the next person isn't and they can't afford to pay to have the spoiler looked at and it falls off. Only thing left that would hold it on would be a brake light wire and the washer hose. I'm not sure if this is a wide spread problem, but if mine can come off driving it daily. I imagine their could be a bunch of spoilers loose and nobody realizes it.
My rear passenger door and trunk will not unlock. The rear passenger door will not unlock from the inside or via the key fob. This puts my child at risk in the back seat by not allowing them to exit the vehicle. The dealer states that the door lock mechanism has to be rebuilt. This sounds like a manufacturer safety problem. My concern is that this could happen to all of the doors on the car. Which is an enormous safety concern.
I was driving my car and then the engine light started blinking then my car made a funny noise I came home and put the scanner on it and code P1327 came up and freeze frame came up
car kept stalling and electrical system was off ..
See attached document for complaint
We were driving on the interstate when suddenly the check engine light began flashing and the engine began to lose power. We were able to coast to a safe location to pull off, but had it not been Christmas day and there was more traffic, the situation would have been much more dangerous. Once pulled over we shut off the engine. Upon trying to restart the vehicle it would not start up again. After having it towed to a repair shop they stated the engine had pieces of metal throughout and would need to be replaced. It appeared to be a failure of the piston rings.
For about a month, the car is pausing for a second or two during acceleration. The car was brought for service to Great Lakes Hyundai of Columbus (Ohio) on 12/19/2023. This is diagnosis and remediation that was offered: Needs immediate attention 1 of 5 services Related requested service [Primary]: 10HYZ06 - C/S CHECK ENGINE LIGHT CHECK AND ADVISE: C/S CHECK ENGINE LIGHT CHECK AND ADVISE CHECK ENGINE LIGHT - DIAGNOSIS - CUSTOMER STATES THE CAR IS DRIVING ROUGH WHEN CHANGING GEARS, DOES NOT WANT TO ACCELERATE, HAS TO PUT THE PEDDLE ON THE FLOOR. [Other]: Transmission control unit update Speak with your service advisor for more information on this recommended service. There were no warnings. I just noticed to the problem, and it was getting worse.
While driving the car, the engine stalls and I'm no longer able to accelerate, despite pressing the gas pedal. I'm able to turn and brake. When this happens, the check engine, oil, and battery lights come on. It is sometimes accompanied by a grinding/banging sound. In order to get my car running again, I have to park it somewhere safe, turn it off, and turn it back on. This is difficult to do on a highway or when surrounded by a lot of traffic. This started occurring in November 2022 and has happened many times since then.
Throughout the last six months the car was stalling occasionally. The car would stall when accelerating after a stop. My local dealer replaced the starter coils and changed the oil. When the problem repeated, it was discovered the engine is burning oil. In fact approximately 6 weeks since the last oil change in November 2023, the engine needed another 3 quarts of oil. My local mechanic diagnosed the problem. He said the piston rings are inferior causing the engine to burn oil prematurely. So, I monitor the oil level weekly. I spoke to Hyundai America and they refuse to acknowledge the problem. The engine started stalling at approximately 80,000 to 90,000 miles ago. Both my wife and myself were almost rear-ended.
The air bags didn’t deploy
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and stalled. The contact was able to coast off to the side of the roadway and attempted to restart the vehicle. After several attempts the contact stopped and waited for approximately 30 minutes and was able to restart the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to an unknown dealer. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was unknown. The VIN was unavailable.
The paint is peeling right now.
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 45 MPH and accelerating to merge onto the highway, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact pulled off the road and was able to restart the vehicle on the first attempt. The contact continued driving but became aware that the engine was making an abnormal sound and was laboring while attempting to accelerate. The contact checked the oil level after arriving to his destination and became aware that the oil level was low. The vehicle was taken for an oil change and then taken to an independent mechanic however, the mechanic found no failure or an oil leak. The contact called another independent mechanic who related the engine failure to NHTSA Campaign Number: 21V301000 (Engine). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.
The contact owns a 2019 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle stopped in the middle of the road. The check engine warning light was illuminated. The contact stated that the vehicle was almost rear-ended. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was advised to take the vehicle back to the dealer. The vehicle was taken back to the dealer; however, the failure was not duplicated. The contact stated that an oil consumption test was completed; however, the contact stated that the vehicle was in worse condition. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,500.
car shut down while driving, would not turn back on. My safety was put at risk when I was driving on the highway and my car shut off 3 times without warning. I noticed rapid oil consumption, and now my engine has seized.
Driving at highway speed 65MPH, the car stalled and slowed down, not moving forward when pressing the gas. No dash indicators were present. I pulled to the side of the highway, turned the car off, and turned it back on. The check engine and oil indicator came on, and the engine began to smoke. The engine temperature was normal. I immediately turned the car back off and called a tow truck. I waited for about two hours for the tow truck, and multiple times, my car was almost struck by traffic coming from behind. I was pulled off the road as far as I could go without going into the ditch. When the tow truck driver came, I got the tow tools from the back. There was sticky dark residue all over the back hitch, getting on my hands and clothes. When the tow truck driver got to the mechanic, oil was *pouring* out of the bottom. The bed of tow truck was covered in oil. Mechanic stated that oil drain plug was missing, but it had been 3000 miles since my oil change was performed by them, and there were zero signs of it not being tightened enough. No oil leaking at any time in the last 3000 miles. Car was at mechanic 200 miles prior for nail in tire, and no oil leaking at that time either. They are denying responsibility, and have paperwork to show they did oil change correctly. At no point in the last 3000 miles did a dash indicator come on for check engine or oil.
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 20 MPH in heavy traffic, the vehicle stalled. The contact was able to restart the vehicle and turned into a service station however, the vehicle stalled again and was unable to be restarted. The contact stated no warning light was illuminated. The contact had the vehicle towed to her residence. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,000.
After the recall was corrected, the engine light came on two months later. I noticed the car will not accelerate and now will not start. The engine rumbles on the occasion that it does start.
Camshaft pin sheared with 66,000 miles leading to severe engine damage and expense. No known cause but consistent with many online reports of engine issues with this make and model year. Vehicle was well-maintained prior to the incident. No warning lights present until after engine damage occurred.
I took my car to the dealership to have the campaign 200 recall fixed. When my vehicle was there, they found that the battery needed to be replaced, however found that there was "front end damage to the battery" and it would fall on me as the owner to replace the battery, and once the battery was replaced, they would fix the recall. (Which replacing the battery would fix in the first place). My issue is, there is no alert on my dashboard or on the app that shows that there are zero diagnostic trouble codes. My concern is that if the battery has such significant damage, there should be some type of alert or warning with this occurring. Also the fact that there is a recall that requires a battery replacement and suddenly damage is noticed on the battery. Unfortunately, it seems that Hyundai is not willing to honor their warranty and "found" a way to blame me as the owner.
While driving at highway speed, the vehicle suddenly shifts to a lower gear, slowing it down violently enough to knock items out of the cupholder. It then displays an warning light and refuses to accelerate. The only way to fix the problem is to turn over and shut down the car to reset everything.
The turbo. When you accelerate the RPMs go high up to 4 and the car will barely move. Had it repaired (under warranty). But few months later, happening again. This is a scary situation as the car behind you almost rear ends you if you are at a light, making a turn, etc..
Oil consumption!! No low oil lamp!! Just cuts off. Then there is no oil. The engine can blow up and catch fire!! Having a oil consumption test now. First 1000 miles it's already burned half quart!!
Engine light turned on, was told by dealer to keep driving on it unless engine light was blinking or the car started driving differently. Made a right turn and during the turn the vehicle shut off in the roadway. Brought car to dealer, dealer stated the car was low on oil and that was the reasoning, the car was not due for its routine maintenance yet for the oil. Oil was changed. Engine light came on four more times after that and each time was another reason. Within the month I was told it was the oil, a sensor, and then the ignition coil.
The contact owns a 2019 Hyundai Kona. The contact stated that upon purchase of the vehicle, she was informed that the vehicle was included in NHTSA Campaign Number: 21V301000 (Engine). The contact was referred to a dealer for assistance. The dealer informed the contact that the vehicle was not under recall; however, the dealer performed a vibration test which the vehicle passed. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The contact linked the failure to the previous recall. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 63,819.
This is my 2nd Hyundai Kona - the first had slippage in the DCT (dual clutch transmission) which the dealer adjusted for me. It continued to happen if I accelerated quickly and was part of the reason I traded it in. The second had no issues until 115k miles at which point the DTC smelled bad once, then sounded bad the next day. I called the dealer and made an appointment to have it inspected/evaluated and it died minutes later, before I got it to them. Online forums state that while there has been no recall issued yet, the Konas with the 1.6l turbo are susceptible to DCT issues, particularly in the 2019s and that several dealers are replacing parts free of charge when the vehicle is in for maintenance. Because mine exceeds the 100k warranty, I am being told that I will need to pay for the repairs. This is my only complaint about an otherwise fantastic automobile!
Data synced from NHTSA on May 4, 2026