NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Hyundai Kona. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2019 Hyundai Kona. The contact stated she was informed at the service inspection that her vehicle was low on engine oil however, the oil had recently been refilled. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the oil plug was loose. The dealer refilled the engine oil. The contact stated that the failure had been reoccurring and the vehicle was using a third of the engine oil every 1,000 miles. The vehicle was taken to a second dealer (Texoma Hyundai 2500 Texoma Pkwy, Sherman, TX 75090) who test drove the vehicle and diagnosed that no issues were found. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 58,200.
The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part for the repair was unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer was also notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
11 days after purchasing the vehicle it began shutting completely off in the middle of me driving it, losing all power for no reason I could see and would not turn on for a considerable amount of time. I brought the vehicle back to the dealership on 6 separate occasions, one of the times my car stayed at Jenkins Hyundai for 12 weeks while they tried to find the issue. Finally, it was towed to a Hyundai dealership in Valdosta, GA who kept it for 2 weeks and found two electrical shorts under the front bumper. After this repair it stopped losing power randomly but I still experienced electrical surges, flickering, and consistently blown lightbulbs. It was brought back to my dealership I bought from after this but they claimed nothing was wrong, so I gave up trying. I don't feel like my issues were ever taken seriously and I am now stuck with this vehicle.
The contact owns a 2019 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would not properly accelerate. On several occasions the vehicle loss motive power, stalled, and would not immediately restart. The cause of the failure was not determined. The dealer was not able to duplicate the failure. In addition, while driving approximately 60 mph the cruise control could not be manually deactivated by the cruise control switch. The vehicle was stopped and shut-off. After restarting the vehicle, the cruise control was deactivated. The vehicle was taken to the local dealer who reprogrammed the adaptive control values and the failure was remedied. The manufacturer was not notified of the failure. Additionally, the tire monitoring system erroneously indicated that the air pressure was low. The cause of the failure was not yet determined. The failure mileage was 4,300. The consumer stated the sensor for the tires is not operating properly. Upon having the vehicle reviewed the technicians have tightened the lug nuts and putting air in the tires.
VEHICLE STALLS WITH A/C RUNNING ON TURNS. IT IS INTERMITTENT ISSUE. BY PUTTING VEHICLE BACK IN NEUTRAL VEHICLE RESTARTS RIGHT AWAY. THIS HAPPENS NORMALLY IN HOTTER WEATHER. CALLED DEALER AND TAKEN VEHICLE IN AND CAN NOT DUPLICATE. SO NO FIX. THIS IS A 2019 HYUNDAI KONA WITH 19,500 MILES. OTHERS ON HYUNDAI WEBSITE OWNERS CLUB HAVE SAME ISSUES. HYUNDAI IS NOT A BAD COMPANY. BUT THEY NEED TO INVESTIGATE ISSUES IF SO MANY OF US ARE HAVING SAME ISSUES. DOESN'T SEEM TO BE RELATED TO THE ENGINE OPTIONS HAPPENS WITH BOTH ENGINE OPTIONS.
AS I WAS COMING TO A STOP LIGHT I PRESSED MY BRAKE PEDALS I FELT A SHUDDER THROUGH THE BRAKE PEDAL AND MY CAR DIED. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME I WAS ON A HIGHWAY AND IT WAS VERY DISCONCERTING I WAS ABLE TO FINALLY GET IT BACK HOME.
Your website states I am not in a recall but indeed I have been under recall 302, now 974, and another one currently. The dealers have lied and falsified records. My new Kona with less than 31000 miles is burning more than a qt of oil weekly on average, knocks loudly, looses power, and now I'm finding burnt labels on the booster vac lines. The dealer states I was under recall 203 in 2020 for "vibration inspection" ABSOLUTELY NOT I was seen for recall 203 bad piston rings with less than 12k miles. Now for the SECOND time I'm told it's not safe nor advisable by Hyundai to park my vehicle in my driveway or garage due to fire risks of my car. The car is worth 30-45% lower value than retail due to issues. Hyundai has lied non stop, the dealers have lied non stop, and no one cares. I also have over 5k in wrap warranties that are not valid anymore due to abnormal oil consumption and the dealer will not allow me to remove the packs. It's all BS Now involved in a rear end collision not at fault. Hit at 40mph at a dead stop. It destroyed the rear collision system and bars as well as sensors but not one air bag deployment or safety feature. Almost 8k in repair and over 3 weeks in shop. In one of the safest vehicles nationaly
AT ABOUT 8300 MILES I WAS BACKING OUT OF A PARKING SPOT. HEARD A NOISE COMING FROM STEERING COLUMN. TOOK TO HYUNDAI DEALERSHIP. 1ST VISIT THEY WERE CLOSED DUE TO POWER OUTAGE. 2ND TRIP. MECHANIC COULDN'T HEAR NOISE. HAD ANOTHER MECHANIC ALONG. HAD TO PLAY A VIDEO I RECORDED ON MY CELL PHONE. MECHANIC PULLS BACK INTO SHOP. HALF HOUR LATER, I GET TOLD THEY HAD TO ORDER A STEERING COLUMN. CAR NOW HAS JUST OVER 8600 MILES. THE NOISE SOUNDS LIKE A BAD BEARING. CAN BE HEARD PARKED AND TURNING STEERING WHEEL LEFT AND RIGHT. *TR
THE CAR BREAKS DOES NOT GET APPLIED INTERMITTENTLY, I HAD A FORWARD COLLISION. THE FORWARD COLLISION AVOIDANCE / WARNING DID NOT WORK. THE INCIDENT HAPPENED AT A BUSY STREET WITH SLOW MOVING TRAFFIC. THIS IS THE 2ND TIME THE BREAK DID NOT GET APPLIED, THE FIRST TIME THE ROAD AHEAD WAS CLEAR.
DELAYS IN ACCELERATION, NOT CHANGING GEARS PROPERLY. SOMETIMES WHEN ACCELERATING THE VEHICLE WILL JUST REV THE ENGINE LIKE ITS IN NEUTRAL. ACCELERATION DELAYS VERY SCARY WHEN MERGING, ACCELERATING FROM FULL STOP AND PASSING. BOUGHT APRIL 2019.
After I had the car for about 10 months, the front collision warning system light came on while I was driving 65mph. There was a huge jolt, as if I'd hit something large and metal, and the engine revved as if stuck. I pulled over and found nothing in the road. It was terrifying, and I can't imagine it's safe to have this keep happening. This has happened numerous times now, at different speeds and in all types of weather, and sometimes accompanied by the blind spot collision warning system light. The dealership has kept my car many times, trying to replicate the problem, which they did-once. They replaced the camera and tcu. The car worked fine for a while, but the problem returned, and again, the dealership could not replicate or fix it. I have seen this problem mentioned on Hyundai forums, and it seems we're all having the same experiences with dealerships finding and fixing the issue. I turn the FCW system off every time I start the car, but now the BSCW (which I have also turned off) is coming on and jolting the car. Both warning systems have done this too many times to count at this point. I can't afford a new car and am scared to drive my Kona, but don't have a choice. This is not right and I do not feel safe in this car.
DURING REGULAR DRIVING THE VEHICLE LOSES POWER, WILL NOT ACCELERATE AND STALLS OUT COMPLETELY. AFTER SITTING A FEW MINUTES THE VEHICLE WILL RESTART. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP BUT NOTHING SEEMED WRONG. WITHIN A SIX MONTH PERIOD IT AGAIN OCCURRED TWICE. ONCE AGAIN NOTHING WAS OBSERVED WRONG WITH THE VEHICLE BUT THE SECOND TIME LAST NIGHT THE CAR WAS BROUGHT TO THE REPAIR SHOP AND THEY STATED THE ENGINE HAS LITTLE TO NO COMPRESSION. THE VEHICLE IS CURRENTLY AWAITING A DIAGNOSIS FROM HYNDAI
WHEN I COME TO A SLIGHT UPHILL INCLINE, SLOW DOWN WITHOUT FULLY STOPPING, AND THEN ATTEMPT TO ACCELERATE, THERE ARE TIMES WHEN THE TRANSMISSION FEELS AS IF IT IS IN NEUTRAL. THE ENGINE WILL REV UP TO APPROXIMATELY 2000 RPM BUT THE VEHICLE WILL NOT ACCELERATE FOR APPROXIMATELY 1 SECOND. THEN ALL OF A SUDDEN, THE CAR WILL ACCELERATE FORWARD AT A RAPID PACE. IT SEEMS AS IF THE TRANSMISSION IS IN BETWEEN GEARS AND THE TRANSMISSION THEN SUDDENLY REALIZES THAT IT NEEDS TO ACCELERATE AND THEN WILL ACCELERATE USUALLY AT A FAST PACE. THE FEELING IS THAT OF A MANUAL TRANSMISSION WHEN THE CLUTCH IS RELEASED WHILE THE ENGINE IS AT A HIGHER RPM. MY CAR HAS THE TRADITIONAL 6 SPEED AUTOMATIC AND NOT THE DUAL CLUTCH TRANSMISSION. THIS IS AN INTERMITTENT ISSUE AND THE CAR WAS BROUGHT TO THE DEALER'S SERVICE DEPARTMENT. THE TECH STATED THAT THE TRANSMISSION WAS WORKING FINE AND THERE WERE NO NEW SOFTWARE UPDATES FOR THE TRANSMISSION.
UPON COLLISION (FRONT END) AT ABOUT 35 MPH THE VEHICLE BURST INTO FLAMES AND CONTINUED TO BURN UNTIL THE FIRE DEPARTMENT SHOWED UP. IN ADDITION, THERE MAY BE AN ISSUE WITH THE SEAT BELT MECHANISM. DRIVER'S CLAVICLE WAS FRACTURED AND DISPLACED UPON IMPACT.
WHEN LEAVING HOME THE VEHICLE HAD LITTLE ACCELERATION AND POOR SHIFTING. TOOK TOO MUCH TIME MERGING INTO TRAFFIC. AFTER CONTACTING THE LOCAL DEALERSHIP THE PROBLEM CLEARED UP AS IT HAD DONE BEFORE. DROVE TO THE LOCAL HYUNDAI DEALERSHIP. OBDII CODE READ P0193.
A COUPLE HUNDRED MILES AFTER PURCHASING A NEW KONA, I HAD STARTED HAVING ACCELERATION ISSUES GOING FROM A DEAD STOP INTO FIRST GEAR .AS THE CAR STARTS TO GO, THIS IS UNDER 5 MPH, THE CAR THEN HESITATES AS IF SOMEONE IS HITTING THE BRAKES. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE TO THIS. IT IS A SPORADIC ISSUE. I HAVE HAD IT INTO HYUNDAI 3X NOW FOR THIS. ALL 3 X HYUNDAI STATES THEY CAN NOT REPAIR UNLESS IT HAPPENS WHILE TEST DRIVING . OF COURSE THIS HAS NOT HAPPENED. SO THEY HAVE " RESET" MY DRIVING COMPUTER 2X HOPING IT WILL STOP. THIS IS A SERIOUS ISSUE AND THERE ARE MANY KONA OWNERS OUT THERE DOCUMENTING THIS ISSUE ON BLOGS. I HAVE 3 SERVICE REPORTS CLAIMING THERE IS AN ISSUE, BUT IT IS NOT BEING FOUND. I HAVE WRITTEN TO HYUNDAI TO OPEN A CASE REPORT. I AM REPORTING THIS TO THE NHTSA T WITH HOPES OF EITHER RESOLVING THIS ISSUE OR BRING LIGHT TO A POTENTIAL SAFETY HAZARD FROM HYUNDAI. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
LITTLE TO NO ACCELERATION WHEN GAS PEDAL IS DEPRESSED WHILE IN MOTION. LOSS OF POWER WOULD SUDDENLY OCCUR. TRANSMISSION WOULD NO LONGER SHIFT PROPERLY. THIS HAS OCCURRED TWICE SINCE NEWLY PURCHASED MAY 31, 2019. FUEL INJECTOR WIRING HARNESS WAS REPLACED AFTER THE FIRST OCCURRENCE. PROBLEM COULD NOT BE DUPLICATED AFTER THE SECOND OCCURRENCE.
CAR AT TIMES WILL NOT ACCELERATE FROM A STOP FOR 2 TO 3 SECONDS AFTER ACCLERATER IS PUSH.
STARTUP AND DRIVING FOR 15 MINUTES BCW WARNING SYSTEM DISABLED RADAR BLOCKED MESSAGE COMES ON, YIELD SIGN WITH EXCLAIMATION POINT COMES ON, AND THE BUTTON THAT TURNS THE SYSTEM ON/OFF LEFT OF STEERING WHEEL GOES OUT ERROR STAYS APPROX 20-25 MINUTES AND THEN RESETS ITSELF PULLING OFF ROAD, AND RESTARTING THE CAR, IT WILL ALSO CLEAR THE ERROR, WE HAVE WIPED AND CLEANED BUMPER AND SENSOR AREAS, HAVE HAD CAR INTO 2 DEALERSHIPS, THEY SAY SYSTEM IS OPERATING AS IT SHOULD, CAN NOT REPRODUCE PROBLEM. THIS ERROR HAPPENS EVERY SINGLE TIME I DRIVE THE CAR (EARLY MORNING , I HAVE NOT HAD IT HAPPEN AT OTHER TIME, ALTHOUGH HUSBAND HAS TWICE.DEALERSHIPS CLAIM THAT SOME KIND OF RADAR IS INTERFERRING, OR THE SYSTEM TURNS OFF WHEN IT HASNT DETECTED ANOTHER CAR IN THE MIRRORS AFTER 10 MINUTES. MY QUESTION IS, THIS IS A SAFETY FEATURE, WHY WOULD IT JUST TURN ITSELF OFF? OTHER THINGS I HAVE NOTICED ARE, IF PULLING OFF ROAD WHEN ERROR OCCURS, AND GOING INTO MENU TO CHANGE ANY CAR SETTINGS, THE BCW FEATURE IS COMPLETELY MISSING FROM THE MENU WHEN THE ERROR IS ON. AND ALSO THE BUTTON TO THE LEFT OF STEERING WHEEL WHICH TURNS SYSTEM ON/OFF. ( IN THE DARK) YOU CAN SEE IT "BLINKING IN A CONSISTANT FASHION. WHEN THE SYSTEM IS ABOUT TO "FAIL/ SEND THE ERROR CODE, I HAVE NOTICED THAT THE BUTTON IS NO LONGER "BLINKING" ( YOU CAN ONLY TAKE NOTICE OF THE BUTTON BLINKING IN THE BACKGROUND WHEN ITS DARK OUT. REPORTED MY PROBLEM DIRECTLY TO HYUNDAI IN CALIFORNIA, THEY CLOSED CASE BECAUSE DEALERSHIPS COULDNT REPRODUCE THE PROBLEM. LIKEWISE THEY WILL NOT TAKE BUMPER OFF, CHECK SENSORS OR ANYTHING OTHER THAN CAN NOT REPRODUCE PROBLEM, THEY ARE DONE, NOT PULLING BUMPER OFF/ETC HYUNDAI WONT REIMBURSE THEM.GOOGLE PROBLEM, BEEN HAPPENING ON HYUNDAI MODELS SINCE 2015, WITHOUR A FIX, AND THIS IS A SAFETY FEATURE? NO OTHER CAR I HAVE DRIVEN WITH A BCW SYSTEM HAS DONE THIS IN AREA IM IN 15 MIN AFTER STARTUP
2019 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKING SYSTEM. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. THE SYSTEM DOES NOT RESPOND TO SPEED LIMITS, DOES NOT ALARM, DOES NOT DISPLAY PICTURES, AND DOES NOT APPLY ANY BRAKING FORCE TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE FORWARD COLLISION AVOIDANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER DRIVING FOR 30 MINUTES. THE VEHICLE WAS TAKEN TO LIA HYUNDAI ALBANY LOCATED AT (945 CENTRAL AVE, ALBANY, NY 12205) WHERE THE TECHNICIAN WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED TO TAKE A PICTURE WHEN THE FAILURE RECURRED. THE CONTACT WAS CONCERNED ABOUT ATTEMPTING TO TAKE A PICTURE WHILE DRIVING SHOULD THE FAILURE RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS UNAVAILABLE.
ONCE IN A WHILE WHEN YOU STEP ON GS PEDAL THE CAR DOES NOT GO FOR ABOUT 3 SECONDS,VERY DANGEROUS WHEN ENTERING HIGHWAY IN FRONT OF TRAFFIC.ENGINE OR TRANSMISSION DOES NOT ACT OR SOUND FUNNY JUST SEEMS LIKE FUEL SYSTEM DOES NOT KNOW GAS PEDAL HAS BEEN PUSHED.HAPPENS ONLY WHEN YOU STOP TO TURN AND START TO GO AGAIN ON STREET OR HIGHWAY. TOOK IT TO RICK CASE HYUNDAI IN WESTON FLORIDA THEY SAID AJUSTED TRANSMISSION BUT DID NOT FIX PROBLEM,STILL DOING SAME THING EVERY NOW AND THEN. IT HAS HAPPENED ABOUT 15 TIMES SINCE I BOUGHT CAR 3 WEEKS AGO IN EARLY DECEMBER 2018.
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. WHILE DRIVING APPROXIMATELY 70 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM SUDDENLY ACTIVATED, WHICH CAUSED THE VEHICLE TO ABRUPTLY SLOW DOWN. ALSO, WHILE OPERATING THE VEHICLE, THE DRIVER'S SEAT HEATER ERRONEOUSLY ACTIVATED AND THE DOORS WOULD NOT AUTOMATICALLY LOCK WHEN SWITCHING TO THE DRIVE POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. JIM BURKE HYUNDAI (4445 13TH ST NORTH, BIRMINGHAM, AL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,000.