2022 Hyundai Santa Cruz Driver Assist & ADAS Problems

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving 62 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system erroneously engaged. The Forward Collision Avoidance: Automatic Emergency Braking warning light illuminated. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but offered no assistance and informed the contact that the vehicle needed to be diagnosed. The failure mileage was 30,000.

Warning lights and chime for every ADAS system. Inoperative ADAS system. Driving down a two lane highway ALL of the safety systems warning came on in succession: Check cross traffic, lane keep, cross traffic, blind spot, forward safety, TPMS, etc. When this is happening the AC stops blowing cold and the controls are unresponsive. The warnings will occasionally pause and go back to normal, is quiet for a minute, the AC resumes working, then the dinging resumes and warnings flash. I stopped and restarted, all came back. I looked up where the sensors are and checked for obstructions, none. Disconnected, reconnected battery, it went away for a few miles then came back. No DTC's on app.

This is an ongoing problem that neither the local dealership of the manufacturer seems willing or able to correct --- or even consider it a safety issue. DRIVER DISTRACTION IS A SAFETY ISSUE! not to mention the tension and stress this is causing me...while I am unable to enjoy my new 2022 Santa Cruz: For no apparent reason, the vehicle dashboard started giving me flashing visual and sound alerts that alternate between "bumpy road ahead" and "slippery road ahead" while driving. This freaked me out not knowing the problem. I could not get the dealership to even answer the phone! The alerts still continuously flash visually and intermittently sound the distressing high-pitched alert; They block the legitimate alerts on the right side of the dash for lane-keeping, passing other vehicles, and whatever other alerts come up on the right side of the dash. May 18, 2023 the Orange Park dealership tried a recommended software download that worked for only a day. They said Hyundai is aware of the problem they have no fix! They tell me other vehicles have the same problem and they can't figure it out! They tell me there is no way to even turn off the SOUND!! In April I was provided a Hyundai Case #21475812, asked for acceleration...last attempt May 24, 2023 ... still no resolution and no follow-up nor indication of concern. Case number is nonexistent on the My Hyundai website. How are they allowed to falsely advertise bumper to bumper warranty coverage???

While driving down a two-lane highway at night (foggy conditions), the Lane Following Assist feature was turned on. There was a section of highway where a vehicle had previously driven through wet white paint. The paint was smeared toward the ONCOMING lane as if the vehicle had turned left after driving through the wet paint. The Lane Following Assist on my 2022 Santa Cruz detected these white paint tracks and immediately jerked the steering wheel to the left, INTO the oncoming lane. If there had been a vehicle in that lane, there would have absolutely been a head on collision. There was no opportunity to correct because the vehicle turned to the left so suddenly. This WILL cause crashes. All other safety features were also enabled. There were no known obstructions of safety sensors or cameras.

The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to drive off the road on several occasions, and crossed double yellow lines with oncoming traffic ahead. The contact almost struck a pedestrian. In addition, the Forward Collision Avoidance system also malfunctioned several times causing the vehicle to abruptly stop while driving on the freeway with no other vehicles nearby. The vehicle was taken to the local dealer on several occasions and no cause for the failure was found. The sensors were updated but after retrieving the vehicle, the failure immediately reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.