2003 Hyundai Santa Fe Complaint Log

A COUPLE OF YEARS AGO, I SAW THE RECALL ON THE REAR SUSPENSION ON 03 HYUNDAI SANTA FE. SO I WENT TO TWO DEALERS AROUND MY AREA AND ASKED THEM TO CHECK THE CONDITION. ONE OF THEM DID NOT EVEN RESPONDED TO MY QUESTION AND RETURNED THE CAR, AND ANOTHER ONE SAID THEY ARE FINE AND NOT NEED TO BE EITHER TREATED OR REPLACED. THEN A FEW DAYS AGO, JUST WEB SURFING THE WEB AND FOUND THE SYMPTOMS OF THE PROBLEM OF THE REAR TAILING ARMS RECALL. MY CAR HAS ALL THAT SYMPTOMS RIGHT NOW, BUT HYUNDAI IS TELLING ME THAT MY VEHICLE IS NOT EQUIPPED WITH THE FAULTY TRAILING ARMS, AND MY VEHICLE IS NOT QUALIFY FOR THE RECALL. MY CAR SWING WHEN I MAKE TURNS WEIRDLY. IT FEELS LIKE YOU HAVE A LOOSE TRAILER IN THE BACK. ALSO THE HEIGHT OF THE CAR HAD BEEN LOWERED, AND ALSO WHEN I GO OVER A SPEED BUMP, I HEAR CREAKING SOUND. I HAVE REPLACED THE FRONT STRUTS, STRUT MOUNTS, AND REAR SHOCKS SO THEY ARE NOT COMING FROM THOSE. *TR

ON JANUARY 4, 2010 I HAD THE VEHICLE BATTERY REPLACED. AFTER BATTERY INSTALLATION THE AIRBAG WARNING LIGHT CAME ON AND REMAINED ON. ON JAN. 11 I PAID $87 TO HAVE A DIAGNOSTIC TEST WHICH INCORRECTLY INDICATED THAT ALL AIRBAGS HAD BEEN DEPLOYED PLUS A CRASH WAS RECORDED. MECHANIC'S RECOMMENDATION WAS TO HAVE SRS CONTROL MODULE REPLACED AT AN ESTIMATED COST OF OVER $400.

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. SHE RECEIVED A RECALL LETTER AND THE DEALER ADVISED HER THAT THE REPAIR WOULD TAKE OVER 5 DAYS TO PERFORM DUE TO THE INTERNAL CORROSION OF THE REAR TRAILING ARMS. THE CONTACT DID NOT FIND THAT INFORMATION LISTED IN THE RECALL NOTICE, NHTSA CAMPAIGN ID NUMBER 09V123000; COMPONENT: SUSPENSION REAR OR THAT THE REPAIRS WOULD TAKE MORE THAN A FEW HOURS. THE CURRENT AND FAILURE MILEAGES WERE 32,500.

SINCE THE HYUNDAI SANTA FE 2003 HAD 1500 MILES ON IT WE WERE TOLD THE ROTORS HAD TO BE REPLACED BECAUSE OF RUST. SINCE THEN WE HAVE HAD BRAKES AND ROTORS REPLACED SEVERAL TIMES.TRANSMISSION LOST FLUID BECAUSE OF RUSTED COOLING LINE. JUST REPLACED POWER STEERING LINES BECAUSE LOST FLUID DUE TO RUSTED LINES. NOW WE ARE LOSING BRAKE FLUID DUE TO RUST. VEHICLE HAS 42500 MILES..CAR PURCHASED NEW IN AUG. 2003. *TR

AIRBAG LIGHT STAYS ON. THIS HAPPENED 18 MONTHS AGO AND WAS REPAIRED UNDER WARRANTY. DEALER WANTS $70 JUST TO DIAGNOSE THE PROBLEM PLUS REPAIR COSTS SINCE IT IS NO LONGER UNDER WARRANTY. NO THANKS. *TR

ABOUT 3 MONTHS AGO, MY AIRBAG LIGHT CAME ON AND WAS NOT GONE OFF SINCE. I WONDERED IF THIS MEANT I HAD NO AIRBAG FUNCTION, BUT NOW AFTER READING THESE COMPLAINTS I KNOW IT IS NOT WORKING. THIS PROBLEM COMBINED WITH THE ENGINE THAT MYSTERIOUSLY AND SUDDENLY SHUTS DOWN WHILE DRIVING ON THE INTERSTATE IS NOT A GOOD COMBINATION. I SMELL TROUBLE. *TR

2003 SANTA FE STALLS AT HIGHWAY SPEEDS BUT IMMEDIATELY STARTS AGAIN. STALLING HAS ALSO BEEN NOTICED AT LOWER SPEEDS AND WHILE IDLING AT STOP LIGHTS. THIS OCCURS SPORADICALLY AND WITH NO INDICATION THAT ANYTHING IS WRONG, CHECK ENGINE LIGHT IS NOT ON SO A DIAGNOSTIC SCAN IS USELESS. I HAVE SEEN MANY OTHER COMPLAINTS ABOUT THE SAME PROBLEM WITH NO SOLUTION FROM HYUNDAI. ALSO RECALLS ON 2001 AND 2002 FOR THE SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ROLLED OVER 4-5 TIMES. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED SEVERAL BROKEN BONES AND THE DRIVER SUSTAINED SEVERAL BRUISES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE DEALER INFORMED THE CONTACT THAT A NEW AIR BAG WAS NEEDED BECAUSE THE DRIVER'S SIDE AIR BAG LIGHT REMAINS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC AND SCAN TEST AND STATED THAT THE AIR BAG NEEDED TO BE REPLACED AT THE COST OF $900. THE FAILURE MILEAGE WAS 43,098.

I PURCHASED A 2003 HYUNDAI SANTA FE 09/2007 WITH 78K MI. IN MAY 2009 I TOOK VEHICLE TO DEALERSHIP FOR OIL CHANGE & ASKED THEM TO CHECK IT OUT BEFORE I WENT ON A ROAD TRIP. I WASN'T HAVING ANY PROBLEMS, JUST WANTED TO BE SURE EVERYTHING WAS OK. SERVICE TECH RECOMMENDED TRANSMISSION FLUSH, REPLACEMENT OF TIMING BELT, & REPLACEMENT OF CRANK SENSOR. I AGREED TO RECOMMENDATIONS BECAUSE I WANT TO DRIVE A SAFE & RELIABLE VEHICLE. SINCE MAY I HAVE RETURNED TO SERVICE DEPT. AT LEAST 4 TIMES BECAUSE THE VEHICLE NOW STALLS WHILE I'M DRIVING, NO WARNING, JUST QUITS. IT STARTS BACK UP AFTER A FEW MINUTES. THESE EVENTS ARE INTERMITTENT. THE FAILURES HAVE OCCURRED AT SPEEDS BETWEEN 15 & 55 MPH, WHILE A/C ON, OUTDOOR TEMP 80+ & HUMID. SOMETIMES FAILURE OCCURS WHILE ACCELERATING FROM A STOP, OTHER TIMES AT HIGHER SPEED ON HWY. SERVICE TECH HAS BEEN UNABLE TO DUPLICATE OR GET A READ ON THE PROBLEM. HE HAS EVEN DRIVEN THE VEHICLE HOME & BACK (60 MI) AT LEAST TWICE, STATING HE HAD NO PROBLEMS. EACH VISIT I AM TOLD "NO PROBLEM FOUND" YET FAILURES PERSIST. HYUNDAI USA HAS ADVISED ME IF IT HAPPENS AGAIN, HAVE IT TOWED TO DEALERSHIP SO THEY MAY DIAGNOSE/DUPLICATE THE PROBLEM. THE PERSON I SPOKE TO AT HYUNDAI USA SEEMED VERY FAMILIAR WITH THIS ISSUE. TO ME, THIS IS A VERY SERIOUS SAFETY ISSUE. SO FAR I'VE BEEN LUCKY TO AVOID AN ACCIDENT. DO SANTA FE DRIVERS HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE HYUNDAI MAKES THIS ISSUE A PRIORITY? I HAVE READ MANY SIMILAR COMPLAINTS ONLINE, SOME DATING BACK TO LATE 2003. ALMOST ALL MENTION BEING TOLD ITS A PROBLEM WITH CRANK SENSOR OR RELATED COMPONENTS. ALSO, HYUNDAI APPARENTLY DID RECALL 2001 & 2002 MODELS WITH THE SAME OR SIMILAR PROBLEMS. MY VEHICLE DIDN'T STALL UNTIL THE CRANK SENSOR WAS REPLACED, COULD BE A COINCIDENCE, BUT I DON'T THINK SO. BESIDES THE SAFETY ISSUE, THIS IS A FINANCIAL RIP-OFF. $90/HR LABOR ADDS UP QUICKLY. HYUNDAI KEEPS PROFITING FROM A DEFECT THEY SEEM TO BE AWARE OF, YET REFUSE TO CORRECT. *TR

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE OPENING THE PASSENGER SIDE DOOR, THE CONTACT'S FINGER WAS GASHED BY THE HANDLE. HE FOUND A SPLIT IN THE CHROME PLATING OF THE DOOR HANDLE. THE DEALER WAS UNAWARE OF THIS DEFECT. THE MANUFACTURER STATED THAT THEY WOULD SEND A PACKET AND CHECK BACK WITHIN 4 - 6 WEEKS. THE CONTACT FEELS THAT THE MANUFACTURER IS COVERING UP THE ISSUE BECAUSE THEY HAVE NOT INSPECTED SIMILAR MODELS WITH THE SAME CONSTRUCTION. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE FRONT LEFT TRAILING ARM CORRODED, WHICH CAUSED THE BAR TO SEPARATE FROM THE WHEEL. THE VEHICLE WAS REPAIRED AT A LOCAL REPAIR FACILITY. AFTER THE REPAIR SHE RECEIVED RECALL NOTICE # 09V123000(SUSPENSION:REAR). SHE SENT RECEIPTS TO THE MANUFACTURES MAIN OFFICE IN REFERENCE TO REIMBURSEMENT. SHE RECEIVED A LETTER REJECTING HER CLAIM SHORTLY AFTERWARDS. THE FAILURE MILEAGE WAS 80,299.

I PURCHASED A USED 2003 HYUNDAI SANTA FE IN DECEMBER 2008. THE VEHICLE OPERATED WELL FOR SIX MONTHS. SUDDENLY, WHILE DRIVING ON THE FREEWAY ONE DAY, THE CAR BEGAN TO JERK. THE PROBLEM WENT AWAY FOR TWO MONTHS, THEN RETURNED MORE VIOLENTLY WITH THE VEHICLE TURNING OFF WHILE AT STOPS AND DRIVING IN TRAFFIC, EVEN AT 35 TO 40 MPH. I NOTICED THE RPM'S DROP SUDDENLY WHEN THE CAR JERKS. HOWEVER, THE CHECK ENGINE LIGHT DOESN'T COME ON, AND NEITHER DO ANY OTHER INDICATORS THAT SOMETHING IS WRONG WITH THE VEHICLE. I HAVE PAID TO GET THE CRANKSHAFT SENSOR AND COILS REPAIRED ON THE CAR, BUT THE PROBLEM STILL PERSISTS. AFTER ALMOST THREE YEARS OF HAVING THE VEHICLE, WHICH I AM STILL PAYING OFF TO THE FINANCE COMPANY, THE CAR STILL JERKS WHILE DRIVING EVEN AT 30 MPH WITHIN IN A 2 MILE RADIUS OF MY HOME. I HAVE TO DRIVE THE VEHICLE SLOWLY, WITHOUT ACCELERATING AND SUDDEN STOPS TO KEEP THE JERKING TO A MINIMUM. I HAVE CALLED HYUNDAI USA ABOUT THE PROBLEM, BUT THEY CANNOT DO ANYTHING BECAUSE I NO LONGER HAVE THE WARRANTY, SINCE I AM THE SECOND OWNER. THE HYUNDAI DEALERSHIP CANNOT PINPOINT THE PROBLEM AND NEITHER CAN OTHER MECHANIC SHOPS. I AM PRACTICALLY PAYING FOR A CAR THAT DOESN'T WORK! I HAVE SEEN THAT THERE ARE SEVERAL OTHER OWNERS WHO HAVE THIS PROBLEM, AND HAVE HEARD THAT THERE WAS A RECALL IN CANADA ABOUT THE SAME ISSUE ON THE CAR JERKING, BUT NOT IN THE UNITED STATES. I SERIOUSLY BELIEVE THERE NEEDS TO BE A RECALL FOR THIS SAME PROBLEM HERE IN THE U.S. BEFORE A SERIOUS ACCIDENT OCCURS, SUCH AS WITH TOYOTA VEHICLES. *TR

THE INTERIOR DOOR HANDLES ON MY 2003 HYUNDAI SANTE FE HAVE CHIPPING/PEELING PAINT. (THE CHROME PAINT) OPENING THE DOOR TO GET OUT THE CHROME PAINT IS SHARP LIKE A RAZOR AND CUTS MY FINGERS AND MY CHILD'S FINGERS AS IT IS HAPPENING ON ALL FOUR DOORS OF THE VEHICLE. IT GETS EMBEDDED INTO YOUR FINGER SOMEWHAT LIKE A SPLINTER BUT MUCH MORE DIFFICULT TO REMOVE AND IS VERY PAINFUL. *TR

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AND HE ATTEMPTED TO ACCELERATE, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE LUNGED FORWARD; THE DUPLICATE FAILURE OCCURRED WHEN HE SHIFTS TO REVERSE GEAR. THE FAILURE OCCURRED INTERMITTENTLY AFTER THE VEHICLE WAS PARKED AND THEN RESTARTED. THE DEALER STATED THAT THE DIAGNOSTIC TEST DID NOT INDICATE ANY ERROR CODES. HE CALLED THE MANUFACTURER THREE TIMES AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER AND IF THERE WERE NO CODES, HE WOULD HAVE TO PAY THE REPAIR EXPENSE. THE CURRENT MILEAGE WAS APPROXIMATELY 32,100. THE FAILURE MILEAGE WAS 28,546.

THE AIRBAG LIGHT STAYS ON FOR NO REASON IT HAS BEEN ON FOR 8MONTHS NOW AND NO FUSES ARE BLOWN AND NOW MY BRIGHT LIGHTS WONT WORK WHEN I FLIP THEM ON THE LIGHTS SHUT OFF. *TR

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONTAL AIR BAG WARNING LIGHTS CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. SHE FOUND RECALLS FOR THE 2002 AND 2004 MODELS, BUT NOT FOR THE 2003 MODEL, EVEN THOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.

I HAD GREAT DIFFICULTY CONTROLLING THE STEERING OF MY CAR. I TOOK IT TO THE DEALER WHERE THEY SAID THEY FOUND NOTHING WRONG. IN JANUARY OF THIS YEAR DURING A SNOW STORM I ACTUALLY RAN OFF THE HIGHWAY AND DOWN A SLIGHT SLOPE. I THEN TOOK MY CAR TO MY REPAIR SHOP WHERE A CORRODED AND BENT TRAINING ARM WAS DISCOVERED AND REPLACED. I AM NOW IN THE MIDST OF A REBATE FROM THE COMPANY AS THE CAR WAS RECALLED FOR THAT PARTICULAR PART. WHEN I TOOK THE CAR TO HAVE IT CHECKED FOR THIS DEFECT I WAS TOLD THAT THE OTHER TRAILING ARM WAS NOT CORRODED ENOUGH TO BE REPLACED AND THAT IT WOULD BE SPRAYED TO PROTECT IT FROM FURTHER DAMAGE. I AM NOT COMFORTABLE AT ALL WITH THIS REMEDY AS I AM NOW HEARING THE SAME NOISE FROM THE LEFT SIDE AS I HEARD FROM THE RIGHT SIDE WHEN THE PROBLEM BEGAN. WHY CAN'T THE COMPANY DO THE RIGHT THING FIX THESE PROBLEMS SO THAT THOSE OF US WHO DRIVE HYUNDAI PRODUCTS CAN FEEL SAFE. YOURS TRULY, MARIE E. ENWRIGHT *TR

MY HYUNDAI SANTA FE 2003, 4 CYLINDER, 2.4 LITER ENGINE STALLED 4 TIMES. ENGINE LIGHT CAME ON. I TOOK IT TO SERVICE DIAGNOSED WITH CRANK PRECISION SENSOR. NO COVERED UNDER WARRANTY. DOING RESEARCH I FOUND OUT THAT THE 2001 AND 2002 WAS RECALLED FOR THIS MATTER. ALSO FOUND OUT THAT MANY 2003'S ARE HAVING THE SAME PROBLEM. ALSO I FIND IT DISTURBING THAT HYUNDAI WONT COVER THIS BECAUSE IT IS AND ELECTRONIC PART BUT THE ENGINE CAN JUST STALL AT ANY MOMENT. BECAUSE IT WAS RECALLED 2YRS PRIOR SHOULD RAISE A RED FLAG. I WILL BE CALLING HYUNDAI CORP. THANK YOU SORAYA GARCIA *TR

THE VEHICLE JERKED VIOLENTLY AND THEN SUDDENLY STALLED SEVERAL TIMES ON THE HIGHWAY AT SPEEDS AROUND 60 MPH, CAUSING DANGEROUS DRIVING CONDITIONS. A FEW DAYS LATER THE VEHICLE WOULD NOT START AT ALL. THE VEHICLE WAS BROUGHT TO A REPAIR FACILITY AND IT WAS DISCOVERED THAT THE CRANKSHAFT POSITION SENSOR WAS CRACKED AT THE SENSOR END NEAR THE CRANKSHAFT AND TIMING BELT. REPLACING THE PART WAS LABOR INTENSIVE SINCE SEVERAL ENGINE COMPONENTS HAD TO BE REMOVED TO REACH THE SENSOR, THEREFORE THE REPAIR COSTS WERE HIGH. THE DEALERSHIP WANTED AROUND $1,000 TO REPLACE WITH THE PART ONLY COSTING $90. I BROUGHT THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND HAD THE CRANKSHAFT POSITION SENSOR REPLACED, THE VEHICLE NOW STARTS. BOTH THE HYUNDAI DEALERSHIP AND HYUNDAI MOTOR AMERICA REFUSED TO COVER REPAIR COSTS WHILE THE VEHICLE WAS IN NEED OF REPAIR AND BEFORE I BROUGHT IT ELSEWHERE. BOTH DEALER AND MANUFACTURER CONTINUE TO REFUSE NOW TO REIMBURSE COSTS AFTER I HAD TO GO TO A LESS COSTLY REPAIR FACILITY. MY CASE # WITH HYUNDAI MOTOR AMERICA IS #3467755. I HAVE ALSO CONTACTED THE ALTERNATIVE DISPUTE RESOLUTION LINE AT THE BETTER BUSINESS BUREAU. I NOTIFIED THE REPRESENTATIVE AT HYUNDAI THAT THIS SAME PART WAS RECALLED ON THE 2 PRIOR YEARS MODELS OF SANTA FE (NHTSA CAMPAIGN ID# 03V520000) AND THAT NUMEROUS COMPLAINTS WERE MADE TO NHTSA FOR THE SAME PROBLEM WITH 2003 CRANKSHAFT POSITION SENSORS. CURRENT NHTSA ODI COMPLAINT #'S THAT ARE NEAR EXACT MATCHES FOR THE 2003 MODEL ARE ODI ID# 10238818, 10176719, 10133625, AND 10115680. SIMILAR ARE #10203556, 10199900, 10195530, 10183323, 10128836, AND 10050501. ALSO SEE NHTSA CAMPAIGN ID 03V520000 AND THE EPA RECALL #1791 - MFR# 49. A SIMILAR RECALL WAS DONE IN CANADA, SEE TRANSPORTATION CANADA RECALL #2002008, CAMPAIGN CODE R33. APPARENTLY THE PART CONTINUED TO DEFECTIVE AT THE POINT OF MANUFACTURER IN THE 2003 MODELS AS WELL. HIGH SPEED STALLS AND VIOLENT JERKING POSING RISK OF INJURY AND DEATH. *TR

ABOUT A YEAR AGO, MY PASSENGER SIDE WINDOWS WOULD ONLY WORK OCCASIONALLY. THEN, THE BACK WINDOWS FOLLOWED SUIT. THEN, THEY ALL STOPPED WORKING COMPLETELY EXCEPT THE DRIVER'S SIDE CONTROL WOULD STILL WORK.. THEN IT COMPLETELY SHUT DOWN. NOTHING WORKED AT ALL. MY HUSBAND CHANGED THE WHOLE DRIVER'S SIDE CONTROL PANEL AND THAT FIXED THE PROBLEM FOR ABOUT 6 MONTHS. NOW, THE PASSENGER SIDE WINDOW IS WORKING ONLY WHEN IT WANTS TO AGAIN. *TR

I HAVE A 2003 HYUNDAI SANTA FE. THE REAR CENTER SEAT BELT WAS NEVER USED BY ANYONE. WE JUST KEPT IT CLIPPED TO THE ATTACHMENT ON THE SEAT. IT QUIT WORKING ABOUT 6 MONTHS AGO. RECENTLY, THE RIGHT REAR PASSENGER SEAT BELT BEGAN HAVING INTERMITTENT PROBLEMS STAYING LATCHED. MY 6 YEAR OLD SON SITS IN THAT SEAT SO I WAS VERY CONCERNED. I TOOK MY CAR IN TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID THE WARRANTY RAN OUT ON SEAT BELTS 4 MONTHS AGO SO I WOULD HAVE TO PAY TO HAVE THEM REPLACED. I DON'T' UNDERSTAND HOW A SAFETY ISSUES SUCH AS A DEFECTIVE SEAT BELT IS NOT COVERED. IT IS OBVIOUS THAT THE CENTER SEAT BELT WAS NOT DUE TO WEAR AND TEAR SINCE NO EVER SAT THERE. I AM HAVING THESE TO SEAT BELTS REPLACED AT MY COST. SO FAR THE LEFT REAR SEAT BELT HAS NOT SHOWN ANY SIGNS OF DEFECT. I HAVE AN 8 YR OLD SON THAT SITS THERE. I DON'T KNOW IF I SHOULD REPLACE THAT TOO. WHAT IS MY GUARANTEE THAT SEAT BELT IS GOING TO WORK IN A COLLISION? OBVIOUSLY THERE IS SOMETHING WRONG WITH THESE SEAT BELTS. I HAVE NEVER HAD A VEHICLE WHERE THE SEAT BELTS JUST QUIT WORKING AFTER 5 YEARS. THERE IS SOMETHING SERIOUSLY WRONG HERE. *TR

THE AIR BAG RED WARNING LIGHT CAME ON IN 9/08. THE DEALER SCANNED THE SYSTEM, CLEARED HISTORIC CODES, CYCLED THROUGH SELF TEST SEVERAL TIMES. CODES DID NOT RESET. LIGHT CAME BACK ON IN 1/09. I WILL TAKE VEHICLE BACK TO DEALER. MY OPINION IS THAT SAFETY EQUIPMENT SHOULD BE MORE RELIABLE . WHEN THE RED LIGHT INITIALLY CAME ON THEY COULDN'T FIND A PROBLEM BUT I WILL BE CHARGED APPX. $600 WHEN THEY FIX THE PROBLEM. *TR

I TOOK MY 2003 HYUNDAI SANTA FE IN TO THE DEALER TO REPLACE THE ALTERNATOR. I WAS TOLD THAT THEIR IS A RUST HOLE A LITTLE LARGER THAN A GOLF BALL IN THE CRADLE WHERE THE RIGHT FRONT CONTROL ARM BOLTS INTO THE CRADLE. THEY TOLD ME IT COULD BE A SAFETY HAZARD! AND I SHOULD SERIOUSLY CONSIDER REPLACING THE CRADLE TO THE TUNE OF 1700 DOLLARS! *TR

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. ON AUGUST 16, 2008, WHILE DRIVING 45 MPH, A VEHICLE FAILED TO YIELD AT A RED LIGHT. THE CONTACT WAS UNABLE TO STOP AND THE FRONT BUMPER ON THE PASSENGER SIDE OF HER VEHICLE STRUCK A TRAVEL TRAILER. THE DRIVER AND PASSENGER FRONTAL AIR BAG INDICATORS ILLUMINATED, BUT FAILED TO DEPLOY. THE PASSENGER SEATED IN THE FRONT SEAT RECEIVED INJURES TO THE NECK, BACK, AND HEAD. THE REAR PASSENGER WAS TRAUMATIZED. THE CONTACT RECEIVED INJURIES TO THE NECK, BACK, AND SHOULDERS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE AIR BAGS FAILED TO DEPLOY DUE TO FAULTY WIRES. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THE AIR BAGS WILL ONLY DEPLOY UNDER EXTREME EXPERIENCES. THEY FURTHER STATED THAT THE FRONT PASSENGER SIDE BUMPER CRASHING INTO THE TRAILER WOULD NOT HAVE CAUSED THE AIR BAGS TO DEPLOY. THE OWNER'S MANUAL STATED THAT THE AIR BAGS WERE DESIGNED TO DEPLOY AT ANY SPEED IN THE EVENT OF A CRASH. THE VEHICLE HAS BEEN REPAIRED. NEVADA POLICE REPORT NUMBER 0808160558 WAS FILED. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 116,000.

MY 2003 HYUANDAI SANTE FE STALLS ANYTIME THE CRANKSHAFT POSITION SENSOR GETS HOT (AT LEAST THIS IS WHAT THE SERVICE MANAGER [MR. LABESE] AT JOHN AMATO AUTO - MILWAUKEE, WISCONSIN EXPLAINS). I'VE HAD COUNTLESS CLOSE CALL VEHICLE ACCIDENTS AND I HAVE TAKEN MY VEHICLE IN TO BE REPAIRED ONLY TO HAVE THE VEHICLE STALL OVER AND OVER AGAIN EVEN AFTER THE PART ABOVE WAS REPLACED. THIS IS VERY DANGEROUS AND VERY UNSAFE I HAVE BEEN VERY LUCKY TO THIS POINT! *TR

2003 HYUNDAI SANTA FE WITH DEFECTIVE AIRBAG CONTROL MODULE. CONSUMER STATES THAT THE MECHANIC HOOKED THE VEHICLE UP TO THE SCANNER THAT CAME ACROSS THAT PROBLEM. IT WILL COST ALMOST $400 DOLLARS TO HAVE THE AIRBAG CONTROL MODULE REPLACED. *KB THE DEALER STATED THERE WAS AN INTERNAL FAULT CODE CAUSING THE AIR BAG LIGHT TO ILLUMINATE. THE OIL PAN WAS LEAKING. *JB

I OWN 2003 HYUNDAI SANTE FE ON JUNE 2008 IT STARTED STALLING,HESTITATING ON THE HIGHWAY IT STARTED JERKING AND ENGINE LIGHT CAME ON PULLED TO SIDE IT SHUT OFF WOULD NOT START UNTIL HOURS LATER, TOOK TO DEALER DIAGNOSTIC SHOWED CRANKSHAFT ,BELT TIMING PLUGS, TOTAL COST WAS $1219.84 STATED WAS NOT WARRANTY, I HAD THEM REPAIR , LAST COUPLE MONTHS ,SAME THING AGAIN, BUT I NOTICE THAT THE JERKING AND STALLING HAPPENS AFTER A RAINY/HUMID DAY THE JERKING AND STALLING HAPPEN MORE, WAS TOLD SPARK PLUGS NEEDED TO BE REPLACE AGAIN,STILL THE SAME PROBLEM. I WILL CONTACT HYUNDAI AMERICA AND ALSO THE BBB ABOUT THIS, I THINK THERE SHOULD BE A RECALL AND TAKEN CARE OF, THE STALLING WHILE DRIVING CAN CAUSE AN ACCIDENT WHICH 2 TIMES IT ALMOST HAPPEN WITH ME. I CAN NOT AFFORD TO PAY THIS AGAIN. DOING RESEARCH THIS IS HAPPENING TO LOTS OF 2003 , BUT THIS HAS HAPPEN PRIOR TO 2001 & 2002. I HOPE TO GET SOMETHING RESOLVED. *TR

2003 HYUNDAI SANTA FE. LEFT FRONT OUTER BRAKE PAD FRICTION MATERIAL FELL OUT AND WAS FOUND ON GROUND. SERVICED FRONT BRAKES AND FOUND 3 OF 4 PADS FRICTION MATERIAL BROKEN AWAY FROM STEEL BACKER. SAME CONDITION FOUND ON REAR PADS. FRONT PADS HAD APPROX 20% FRICTION MATERIAL LEFT AND REAR HAS APPROX 50%. BACKER PLATES HEAVILY RUSTED INDICATING PARTING OF FRICTION MATERIAL OCCURRED SOME TIME AGO. I LUCKED OUT BY NOT HAVING TO STRONGLY APPLY THE BRAKES AFTER THE PAD FELL OUT AND BEFORE I DISCOVERED IT. DROVE APPROX 20 MILES WITH THE PAD MISSING AND STEEL BACKER DID NOT TOUCH THE ROTOR (DON'T UNDERSTAND THAT). I HAVE ALL PARTS IF ANYONE WISHES TO EXAMINE THEM. *TR

LEAK IN THE TRANSFER CASE. *TR

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING 4 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR OR WITHIN AN INCH OF THE FLOOR WHEN IT WAS DEPRESSED. WHEN HE PUMPED THE PEDAL, IT RESUMED THE PROPER POSITION. THROUGHOUT THE DAY, THE BRAKE PEDAL WOULD EXTEND APPROXIMATELY TWO INCHES FROM THE FLOOR WHEN IT WAS DEPRESSED. IF HE STOMPED ON THE BRAKE PEDAL, IT WOULD GO ALL THE WAY DOWN AS WELL. MIDAS STATED THAT THEY COULD FIND NO FAILURE AND THAT IT WAS A "HYUNDAI PROBLEM". THE MASTER CYLINDER, BRAKE PADS, AND FLUID WERE CITED TO BE FUNCTIONING PROPERLY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 148,000 AND FAILURE MILEAGE WAS 145,000.

I BOUGHT A USED 2003 HYUNDAI SANTA FE ABOUT TWO YEARS AGO. THE VEHICLE JERKS WHEN CHANGING GEARS, ACTUALLY LURCHES FORWARD. I LOOKED ONLINE TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND THERE WAS A HUGE LIST. I THINK THERE NEEDS TO BE A RECALL DONE FOR THE TRANSMISSION. *TR

I OWNED A 2003 HYUNDAI SANTA FE AND THE HEATED SEAT ELECTRICAL UNIT FAILED TO SHUT OFF AND THE INTERIOR OF THE CAR CAUGHT ON FIRE (LEATHER SEATS, DASHBOARD, ROOF OF THE CAR, ETC). THE CAR HAD TO BE TOTALED WITH ONLY 50,000 MILES ON IT AND HYUNDAI SAID THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. I WENT THROUGH MY INSURANCE COMPANY AND FILED A TOTAL LOSS AND MY $25,000 CAR WAS SETTLED FOR $11,000. *TR

AIR BAG LIGHT STAYS ON. SCAN IT NEEDS A NEW CLOCKSPRING(AIR BAG). DEALER WON"T PAY FOR IT. 2003 HYUNDAI SANTA FE HAS 88,000KM. *TR

IN MY 2003 HYUNDAI SANTA FE, THE DOOR LATCH CHROME PLATING IS SO THIN THAT IT WORE OUT AND CUT MY WIFE'S HAND AND MY HAND. THIS IS A DEFECT ON BOTH SIDES OF THE CAR. I COMPLAINED TO THE DEALER AND THEY SAID THAT THE DEFECT WAS OUT OF WARRANTY. THIS IS NOT THE MOST SERIOUS DEFECT BUT, QUOTED FROM CARS.COM "HYUNDAI HAS ISSUED A RECALL FOR 91,202 SONATA VEHICLES FROM THE 2002-03 MODEL YEARS, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE RECALL IS DUE TO A THIN CHROME PLATE ON THE INTERIOR DOOR HANDLE." WHEN WILL THE FIX MINE. *TR

OUR 2003 HYUNDAI SANTA FE HAS HAD OVER 25 INSTANCES OF ENGINE STALLING AND POWER LOSS. WE HAVE THE DOCUMENTATION THAT IT WAS BROUGHT IT TO THE ATTENTION OF A HYUNDAI DEALERSHIP 4 TIMES AND OVER A 50,000 MILES AND A 2-1/2 YEAR SPAN. EACH TIME IT IS TAKEN IN, THE DEALER CANNOT RESOLVE IT AS THEY STATE THEY REQUIRE AN ERROR CODE OR FIRST HAND EXPERIENCE TO BEGIN TO TROUBLESHOOT. I HAVE CONTACTED HUNDAI AMERICA AND AM IN THE PROCESS OF FAXING OVER ALL DOCUMENTATION AND NHTSA COMPLAINTS THAT MIRROR THE PROBLEM WE ARE HAVING. THIS IS BECOMING AN ENORMOUS SAFETY HAZARD AND I WOULD LIKE TO HAVE NHTSA TO INVESTIGATE HYUNDAI ON THIS ISSUE. *JB

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED AT 65,000 MILES. WHILE DRIVING 10 MPH, SHE HEARD A KNOCKING AND RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE. WHEN THE CONTACT TOOK THE VEHICLE IN FOR A WHEEL ALIGNMENT, SHE WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED AGAIN. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 96,000.

OUR 2003 SANTE FE WILL SHUT OFF WHILE DRIVING DOWN INTERSTATE WITH NO WARNING AT ALL. THE TACH DROPS TO ZERO THEN THE VEHICLE WILL RESTART AND CONTINUE GOING. THE VEHICLE ALSO BUCKS WHILE DRIVING AT TIMES AND THE TRANSMISSION SHIFT HARD WHEN PUTTING IN REVERSE AT TIMES. VEHICLE HAS BEEN SENT TO DEALERSHIP SEVERAL TIMES WITH MULTIPLE ISSUES. DEALERSHIP THINKS ITS A ELECTRICAL PROBLEM BUT STATES VEHICLE WILL HAVE TO BE TAKEN TO DIFFERENT DEALERSHIP AND WE WOULD BE RESPONSIBLE FOR A RENTAL CAR AND THE REPAIR BILL. WE PURCHASED THE CAR IN NOVEMBER OF 2006 AND WITHIN 45 DAYS OF THE PURCHASE WE STARTED TO HAVE PROBLEMS WITH THE VEHICLE. SANTE FE HAD 54,000 MILES WHEN THE FIRST PROBLEM STARTED AND NOW HAS 64,000 WHICH THEY STATE THE VEHICLE IS OUT OF WARRANTY BECAUSE WE ARE THE SECOND OWNERS. NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE. THE VEHICLE IS NOT SAFE TO BE DRIVEN ON HIGHWAYS BECAUSE OF THE SHUTTING OFF AND BUCKING INCIDENT'S. *TR

2003 SANTA FE BRAKES NOT INCLUDED IN THE WARRANTY. CUSTOMER STATES THAT THE MANUFACTURER TELLS HIM THAT BRAKE REPAIR OR REPLACEMENT IS NOT INCLUDED IN THE WARRANTY. *KB THE CONSUMER STATED ONE OF THE BRAKE PADS SEPARATED ALONG THE BONDING BETWEEN THE BRAKE PAD SURFACE AND THE STEEL BACKING PLATE. OF THE 4 BRAKE PADS, 3 WERE SLIGHTLY WORN. THE DEALER INFORMED THE CONSUMER THE PADS HAD WORN OUT, HOWEVER THE CONSUMER DISPUTED THE CLAIM AND STATED IT WAS A FAILED COMPONENT NOT DUE TO NORMAL WEAR. *JB

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATE SPEEDS OF 65 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER REPLACED THE WIRING HARNESS TO THE PASSENGERS AIR BAG YET THE FAILURE RECURRED. THE DEALER MADE A SECOND REPAIR TO THE PASSENGERS WIRING HARNESS AND WITHIN A YEAR, THE FAILURE RECURRED. THE VEHICLE WAS OUT OF WARRANTY AND ANY FURTHER REPAIRS WOULD BE AT THE OWNERS EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 52,781 AND THE CURRENT MILEAGE IS 110,000. UPDATED 10/05/10 *BF UPDATED 10/07/10

WE TOOK THE R 2003 HYUNDAI SANAT FE IN FOR AN OIL CHANGE AND 45,000 MILE SERVICE. AT THE 45,000 MILE SERVICE OUR TIRES WERE ROTATED. WE NOTICED AFTER THIS SERVICE THAT THE RIGHT WHEEL WAS MAKING A NOISE. THE NOISE DID NOT OCCUR CONSISTENTLY. MY HUSBAND WAS DRIVING THE CAR WITH OUR TWO CHILDREN INSIDE AND HAD JUST PULLED INTO A PARKING LOT WHEN THE RIGHT FRONT WHEEL FEEL OFF. ALL OF THE LUGS WERE COMPLETELY SHEARED OFF. WE COULD RECOVER 3 OF THEM. DAMAGE OCCURRED TO THE UNDER CARRIAGE AS WELL AS THE BODY OF THE CAR. WE WERE EXTREMELY LUCKY THAT THEY WERE TRAVELING AT A LOW RATE OF SPEED. THEY COULD HAVE BEEN EASILY KILLED IF THE WHEEL FELL OF WHILE DRIVING ON ONE OF OUR LOCAL EXPRESSWAYS. OUR DEALERSHIP THAT WE PURCHASED THE CAR AND HAVE IT SERVICED AT WON'T TAKE ANY RESPONSIBILITY AND STATES THAT ANY EXTENDED WARRANTIES THAT WE PURCHASED WILL NOT COVER THE DAMAGE OR REPAIRS. WE HAVE INVOLVED OUR INSURANCE AGENCY. ONCE THE CAR IS REPAIRED I FEAR THAT THIS COULD HAPPEN WITH ANY OF THE OTHER THREE TIRES.*AK

I OWN A 2003 HYUNDAI SANTA FE AND HAVE EXPERIENCED MULTIPLE INSTANCES WHERE THE ENGINE STALLS WHILE I AM DRIVING, BUT WILL COME BACK ON AFTER A SHORT PERIOD OF TIME. WE HAVE RETURNED THE CAR TO THE DEALER THREE TIMES AND THEY SAID THEY COULD NOT FIND NOTHING WRONG, AND WOULD HAVE TO SEE THE INCIDENT IN THE PROCESS OF HAPPENING BEFORE THEY COULD MAKE A DEFINITE DIAGNOSIS. TODAY WHILE DRIVING TO WORK MY HUSBAND HEARD ON THE RADIO THAT CHRYSLER AND JEEP VEHICLES WERE JUST RECALLED FOR THIS SAME PROBLEM! I REALLY WOULD APPRECIATE ANY HELP IN GETTING MY HYUNDAI DEALER TO SEE THAT THIS SAME PROBLEM IS HAPPENING TO MY VEHICLE. *AK

I HAVE A 2003 SANTA FE THAT HAS EXCEEDED ITS WARRANTY. MY 10 YEAR OLD DAUGHTER WAS BUCKLING HER SAFETY BELT AND THE WHOLE SAFETY BELT CAME OUT WITH THE BOLT. HYUNDAI SAID THAT ITS NOT COVERED UNDER WARRANTY EVEN IF THIS WAS A SAFETY ISSUE. IM CONCERNED ALSO ABOUT THE OTHER SAFETY BELTS AND WERE MY THREE CHILDREN GOING TO BE SAFE. THEY TOLD ME I HAVE TO PAY IF I WANT THIS SAFETY PROBLEM REPAIRED.*AK

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE REAR FIXED WINDOW ON THE LEFT QUARTER PANEL BLEW OUT. THE LOCAL AUTHORIZED DEALER AND THE MANUFACTURER BOTH STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 67,000.

WINDSHIELD WIPERS BOLTS HAVE LOOSENED 5 TIMES SINCE 2003. THE LATEST WAS ON 4/12/07. THE TIME BEFORE WAS 0 ON 1/28/07. FOUR OUT OF THE FIVE EVENTS HAPPENED DURING RAIN AND SNOW EVENTS ON I- 95 DRIVING AT 65 MPH. ONE SECOND YOU CAN SEE, THE NEXT YOU CANNOT. I FOR ONE HAVE NEVER SEEN BOLTS HOLDING WINDSHIELD WIPER ARMS ONTO THE VEHICLE IN THE FIRST PLACE. OBVIOUSLY FOR GOOD REASON. SOMETHING NEEDS TO BE DONE TO CORRECT THIS SITUATION. *AK

I WAS ON MY WAY HOME FROM WORK 1/21/2007 @07 :40 AM DOWN I 75 SOUTH @70-75 MPH WITH NO TRAFFIC ON THE ROAD NO ITEMS IN THE ROAD AND MY DRIVERS SIDE AIRBAG WENT OFF. I WAS DRIVING IN THE SLOW LANE AND KEPT MY HANDS ON THE WHEEL AND PULLED OVER TO THE SIDE. THE AIRBAG HIT MY ARM. I HAVE A LEFT UPPER ARM CONTUSION AND LEFT NECK/SHOULDER SPRAIN PER MY DOCTOR . NOTHING HIT MY CAR. THE NEXT DAY MY CAR WAS TOWED TO THE DEALER IN ANN ARBOR AUTOMOTIVE . WHEN THE MAN PUT MY CAR ON THE TOW TRUCK HE NOTICED A DENT UNDER THE CAR AT THE GAS TANK. THAT DID NOT HAPPEN ON 1/21/07 I DID NOT HEAR OR SEE ANYTHING. THAT SHOULD NOT SET A SIDE AIRBAG OFF. THE DEALER STATEMENT IS THAT WHAT CAUSED IT. WHICH THEY ARE FULL OF IT. THE TOLD ME IT IS GOING TO COST $5500.00 TO FIX. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND AWAITING TO HEAR BACK FROM THEM. THIS IS VERY UNSAFE AND THIS CAR SHOULD NOT BE ALLOWED ON THE ROAD IF AIRBAGS DEPLOY FROM A ROCK ECT HITTING UNDER THE CAR. I FIND IT HEARD TO BELIEVE THAT THEY ARE THAT SENSITIVE. *JB

I HAVE HAD A SQUEAKING NOISE IN THE TIRES FOR SEVERAL MONTHS. I CONTINUED TO TAKE IT TO HYUNDAI AND THEY TOLD ME THAT THE TIRE NEEDED TO BE REPLACED AND CHARGED ME. THE SQUEAKING NOISE WAS STILL ON THE DRIVER'S SIDE, SO I TOOK IT BACK AND THEY REPLACED 2 WHEEL BEARINGS, ONE IN THE FRONT AND ONE IN THE BACK. MOST PEOPLE KNOW THAT ONCE CHANGING ONE YOU COULD CHANGE ALL THE OTHER ON THE SAME SIDE . THEY REFUSED. I HEARD A SQUEAKING NOISE NOW MORE THAN EVER, AND THEY CLAIMED THEY COULD NOT HEAR IT. THE LONGER YOU DRIVE THE VEHICLE THE LOUDER IT GOT. THIS WAS REALLY COSTING ME MY TIME , AND HYUNDAI DEALERS DID NOT CARE ABOUT A NOISE WAS GETTING LOUDER. THEY WILL NOT EVEN GO OVER MY VEHICLE ANYMORE WHEN I BROUGHT IT IN. THEY JUST STATED WELL WE DID NOT KNOW WHAT IT WAS. . I HAVE TAKE THE VEHICLE TO TWO DIFFERENT DEALERS, AND NEITHER ONE OF THEM TOOK THE TIME. ALL THEY WANTED WAS MORE MONEY FOR STUFF THAT DID NOT NEED TO BE REPLACED.*AK

TL* - WHILE DRIVING, THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR, CAUSING THE CONTACT TO TURN THE POWER OFF IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT STATED THAT ONCE HE TURNED OFF THE VEHICLE AND TURNED IT BACK ON THE BRAKES WORKED FINE. HE STATED THAT AT THE TIME OF THE INCIDENT HE FELT A VIBRATION AND HEARD A LOUD CLICKING SOUND. VEHICLE WAS CURRENTLY AT THE DEALERSHIP. *AK UPDATED 2/9/2007 - THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM . *NM

SINCE BUYING MY CAR USED IN 2006, MY 2003 HYUNDAI SANTA FE SLIPS OUT OF GEAR AND VIOLENTLY JERKS. ON THE HIGHWAY IT SCARES ONE HALF TO DEATH. AND I SEE THAT THERE ARE MANY OTHER COMPLAINTS OF THIS PROBLEM ALONG WITH THE VEHICLE STOPPING ALTOGETHER. THIS PROBLEM HAPPENS SO INTERMITTENTLY WITHOUT AN ENGINE CHECK LIGHT, THAT I KNEW A DEALERSHIP WOULD NOT BE ABLE TO FIND A PROBLEM. NOW THE VEHICLE WON'T SHIFT OUT OF FIRST GEAR. *TR

TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. ONE WEEK LATER, WHILE DRIVING AT AN UNKNOWN SPEED, SHE HEARD A LOUD THUD AND NOTICED THAT THE TWO BARS THAT HOLD THE TIRE IN PLACE WERE COMPLETELY MISSING, INCLUDING THE LUG NUTS. SHE RETURNED TO THE DEALER AND THEY WERE UNABLE TO DETERMINE WHY THE BOLTS WERE SHEARING OFF. THE FAILURE ONLY OCCURS TO THE FRONT PASSENGER SIDE TIRE. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 66,000.