2013 Hyundai Santa Fe Complaint Log

CAR IS NOT SAFE TO DRIVE DUE TO TERRIBLE STEERING CAR WONDERS ALL OVER THE ROAD VERY HARD TO KEEP IN LANE OVER 50 MPH I WOULD BE SURPRISE IF NO ONE HAS CRASHED BECAUSE OF THIS. *TR

THE STEERING IS HARD TO CONTROL. THE VEHICLE WONDERS FROM SIDE TO SIDE AS IF YOU ARE BEING HIT BY STRONG WIND QUESTS. THE FASTER YOU GO THE WORSE IT GETS. THE TRACKING IS TERRIBLE. IT DOESN'T MATTER WHAT MODE ITS IN OR WEATHER THE VEHICLE IS EMPTY OR HAS 3 PASSENGERS IN IT. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR CONDITIONER WAS ACTIVATED AND FAILED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

I HAVE A 2013 HYUNDAI SANTA FE SPORT 2.0T. THIS VEHICLE IS VERY DIFFICULT TO DRIVE IN A STRAIGHT LINE. IT WANDERS LEFT TO RIGHT AND RIGHT TO LEFT AT HIGHWAY SPEEDS. IT IS WORSE IN CROSS WIND CONDITIONS. REQUIRES CONSTANT STEERING WHEEL INPUT CORRECTION TO MAINTAIN A STRAIGHT DRIVING PATH AND PRODUCES FATIGUE ON LONG DRIVES. SOMETIMES THE STEERING FEELS DISCONNECTED. I PURCHASED THE VEHICLE NEW IN EARLY 2013, THE PROBLEM HAS BEEN THERE FROM DAY ONE. I HAVE RECENTLY BEEN INFORMED THAT HYUNDAI HAS MADE A CHANGE TO IMPROVE STEERING ACCURACY FOR THE 2015 MODEL YEAR. AN IMPROVED CENTRAL PROCESSING UNIT (CPU) HAS BEEN DEVELOPED FOR THE ELECTRIC STEERING SYSTEM. SO HYUNDAI IS WELL AWARE OF THE ISSUE WITH THE 2013 AND 2014 MODEL YEARS. HOPEFULLY THE IMPROVED 2015 STEERING CPU CAN BE RETROFIT TO THE 2013 AND 2014 VEHICLES OR THERE IS AN ALTERNATE FIX. PLEASE RECALL THE 2013 HYUNDAI SANTA FE SPORT TO HAVE THIS VERY SERIOUS SAFETY ISSUE ADDRESSED. *TR

2013 SANTA FE 2.0 AWD- FUEL GAUGE DOES NOT READ CORRECTLY THEREFORE YOU DO NOT KNOW HOW MUCH GAS YOU HAVE IN THE CAR. FIRST TIME I PUMPED GAS IT STOPPED AT 3/4 AND MET CLICKING. 2ND TIME PUMPED IT NEVER STOPPED AND THE TANK OVER FLOWED. MY AVERAGE MPG DOES NOT GO HIGHER THEN 15 MILE PER GALLON! MY RANGE SHOWS ONLY 250 ON A FULL TANK. HYUNDAI KNOWS THIS IS AN ISSUES AND I DON'T BELIEVE THEY KNOW HOW TO FIX IT. I RECOMMEND EVERYONE CONTACT THEIR LOCAL LEMON LAW ATTORNEY AND START THE PROCESS IF YOU HAVE TRIED 4 OR MORE TIME WITH HYUNDAI TO RESOLVE THIS. I STARTED MY PROCESS AND ITS LOOKING LIKE THEY HAVE TO GIVE ME 100%'OF MY MONEY BACK AND NO LESS. OH ALSO EXCESSIVE WIND NOISE ON DRIVER SIDE WHEN DRIVING. *TR

DRIVING ON THE HIGHWAY, 65MPH I HEARD A LOUD BANG AS IF SOMETHING HIT THE CAR. HOWEVER, THIS WAS NOT THE CASE. I LOOK UP THAT BACK FIXED PANEL TO THE PANORAMIC MOONROOF, THE BACK PAIN OF GLASS HAD CRACKED INTO A "MILLION LITTLE PIECES" BUT STILL REMAINED INTACT. THE BACK SEAT WAS NOTED TO HAVE NUMEROUS GLASS SHAVINGS ALL OVER. UPON FURTHER INSPECTION WHEN I PULLED OVER, THERE WAS A HOLE NO BIGGER THAN A DIME SHAPE. THIS HOLE, ASSUMING WAS THE POINT OF IMPACT, WAS LOCATED ON THE BACK OF THE SECOND PANEL, NEAR WHERE THE GLASS MEETS THE SHEET METAL. ASSUMING THAT A PIECE OF DEBRIS HIT IT, I HAD IT FIXED AS A GLASS CLAIM THROUGH MY INSURANCE. UPON FURTHER RESEARCH, IT SEEMS THAT THIS WILL BE THE SECOND COMPLAINT FOR THIS MODEL YEAR, WITH ANOTHER HYUNDAI MODEL WITH AN ACTIVE RECALL FOR THE SAME ISSUE. *TR

WHILE WAITING TO PULL OUT OF MY SUBDIVISION, FOOT ON THE BRAKE, I HEAR A LOUD BANG UNDER THE CAR. DID NOT KNOW AT THE TIME WHAT IT WAS, SO AS I TAKE MY FOOT OFF THE BRAKE TO TURN, THE CAR WOULD NOT MOVE. TRIED GOING IN REVERSE, AND NO MOVEMENT. CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALERSHIP. SAID MY AXLE CRACKED. THIS IS A BRAND NEW CAR!! WHEN I ASKED IF ANY OTHER OWNERS HAVE HAD THIS ISSUE, I WAS TOLD "NO", THAT I WAS THE FIRST PERSON THIS HAPPENED TO. I CALLED HYUNDAI CORP HDQTRS IN CA AND FILED A COMPLAINT. I WAS GIVEN A CASE #. THEY ALSO SAID NO OTHER COMPLAINT HAS BEEN FILED, AND NO RECALLS ISSUED. THIS IS A DANGEROUS SAFETY ISSUE! YES, THEY ARE FIXING IT, BUT I DID TELL THEM THAT I WILL BE LEARY DRIVING IT AGAIN. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED!! THANK GOD I WAS NOT MOVING. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, ALL OF THE SEATS VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT IT WAS A NORMAL OCCURRENCE FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

CAR WAS PURCHASED, BRAND NEW, A YEAR AGO OR SO. IT WAS RECALLED, AMONG 20300 VEHICLES IN THE USA. I TOOK IT TO THE DEALER (HENDERSON HYANDAI SUPERSTORE (702-565-1500) THREE CONSECUTIVE TIMES, OVER THE LAST 12 MONTHS. THEY ARE STILL REFUSING TO ADDRESS THIS VERY DANGEROUS PROBLEM. I AM THE FATHER OF TWO INFANTS, 3 AND 1 YEAR-OLD. I CANNOT DRIVE THIS DEFECTIVE VEHICLE, ENDANGERING THEREBY MY LIFE, MY WIFE'S, AND MY TWO BABIES. THEREFORE, I REQUEST A REFUND OF SOME $13,000 ALREADY PUT INTO THIS INNATELY DEFECTIVE VEHICLE. I ASK RESPECTFULLY THAT YOU ASSIST ME, ASAP. THANK YOU VERY MUCH! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

IN AN EMAILED RESPONSE, THE HYUNDAI MOTOR CORPORATION IS DEFLECTING A MALFUNCTION AND POSSIBLE SAFETY ISSUE WITH ITS REDESIGNED 2013 MODEL VEHICLES? BLUETOOTH FUNCTIONALITY TO WIRELESS CARRIERS AND/OR PHONE MANUFACTURES? EQUIPMENT WHEN IT IS EVIDENT THAT THE ISSUE IS WITH THEIR COMPONENT(S). ISSUE: - AT APPROXIMATELY THE 14:45 TO 15:00 MINUTE CALL DURATION, THE VEHICLE'S BLUETOOTH MUTES THE DRIVERS? COMMUNICATION. THIS CAUSES AN UNDUE NECESSITY FOR THE DRIVERS TO MANUALLY MANIPULATE THE VEHICLE?S COMPONENTS OR THE DRIVERS? PERSONAL HANDSET, TO CONTINUE THE COMMUNICATION. THE TYPE OF PHONE AND CARRIER DETERMINES THE EXTENT OF THE DRIVERS? UNNECESSARY ACTION. THIS DISTRACTION UNDERMINES THE SAFETY BENEFITS ASSOCIATED WITH BLUETOOTH HANDS-FREE MOTOR VEHICLE OPERATION. EVIDENCE: - VARIOUS PHONE MANUFACTURERS? HANDSETS (THRU MULTIPLE CARRIERS) EXHIBIT THE SAME ISSUE. FURTHERMORE, INTERNET RESEARCH FINDS THE SAME PROBLEM BEING REPORTED BY DIFFERENT 2013 HYUNDAI VEHICLE OWNERS. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F202DB3 CONSIDERING THE CONSEQUENCES OF DISTRACTED MOTOR VEHICLE OPERATION THIS ISSUE SHOULD BE CONSIDERED BY THE NHTSA FOR FURTHER REVIEW. *TR

SITTING AT A RED LIGHT. LIGHT TURNED GREEN AND I PUT MY FOOT ON THE GAS. CAR MADE A LOUD CLUNKING NOISE AND WOULDN'T MOVE. 2 POLICEMEN PUSHED US OUT OF THE TRAFFIC AND CALLED AAA. WE WERE TOWED TO THE LOCAL HYUNDAI DEALER (WHERE CAR WAS PURCHASED). CAR WAS IN THE SHOP FOR 22 DAYS. IT WAS DETERMINED THAT THERE WAS A CRACK IN THE RIGHT FRONT AXLE. NOT THE END OF THE PROBLEM........THE DEALER HAD A HARD TIME GETTING THE REPLACEMENT PART. FINALLY LOCATED ONE IN SO. CALIF. AND HAD IT SHIPPED 400 MILES TO CARSON CITY, NV. PART WAS REMOVED FROM ANOTHER 2013 SANTA FE. ACCORDING TO HYUNDAI, THERE ARE POTENTIALLY 50,000 VEHICLES THAT COULD BE AFFECTED BY THIS PROBLEM. SO, SINCE OUR REPLACEMENT PART CAME OUT OF ANOTHER 2013 SANTA FE, WE ARE CONCERNED THIS MAY RE-OCCUR. WE MAY BE ONE OF THE TWO CARS MENTIONED IN THE ONLINE ARTICLE OF 7-9-13. BUT, NOT SURE IF WE ARE SO.......YOU MAY HAVE MORE THAN JUST TWO VEHICLES WITH THIS PROBLEM SO FAR. WE WOULD LIKE TO BE KEPT INFORMED. THANK YOU. *TR

I WAS DRIVING MY 2013 SANTA FE ON THE HIGHWAY ON APRIL 6, 2013 AND I WAS COMING TO A FOUR WAY STOP. I HEARD MY ENGINE START MAKING A TICKING SOUND. WHEN I WENT THROUGH THE INTERSECTION THE NOISE WAS EVEN LOUDER. AT THAT POINT I PULLED OFF ALONG SIDE THE ROAD AND CALLED ROADSIDE ASSISTANCE. MY CAR WAS TOWED TO THE DEALERSHIP AND ON APRIL 8, 2013, THE DEALERSHIP CALLED ME AND SAID THAT THE ENGINE HAD BLOWN UP. HOW DOES AN ENGINE BLOW UP ON A BRAND NEW CAR. THIS IS THE SECOND INCIDENCE I HAVE HAD WITH THIS CAR. LAST MONTH THE AXLE BROKE ON THE VEHICLE. FOR ME I DON'T FEEL IT IS SAVE TO DRIVE ANYMORE. *TR

WHEN I TEST DROVE THE SANTA FE, I THOUGHT THAT IT WAS JUST WIND BUFFETING ME AROUND. AFTER DRIVING THE CAR FOR 1400 MILES MOSTLY ON THE HIGHWAY, I BELIEVE THAT THE DSSM - DRIVER SELECTED STEERING MODE - IS TOTALLY UNSTABLE. AS REPORTED IN OTHER COMPLAINTS, YOU MUST CONSTANTLY CORRECT TO TRY TO MAINTAIN YOUR LANE. THE HIGHER THE VEHICLE SPEED, THE MORE CORRECTIONS ARE REQUIRED. IT IS VERY HARD TO MAINTAIN THE CENTER OF YOUR LANE AT COMMUTING SPEEDS WITH STOP AND GO DRIVING. I HAVE DRIVEN OVER 1,000,000 MILES AND THIS IS THE FIRST VEHICLE THAT WILL NOT TRACK STRAIGHT DOWN A SMOOTH LEVEL HIGHWAY. I TALKED WITH THE HYUNDAI SERVICE MANAGER WHO REFERRED TO THEIR ALIGNMENT TECHNICIAN AND I WAS TOLD TO DRIVE IN THE "SPORT" MODE WHICH I HAD LEARNED BY TRIAL AND ERROR. SHE STATED THAT THEY HAVE HAD SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM BUT DO NOT HAVE A SOLUTION. DO NOT BUY THIS VEHICLE IF YOU DO MOSTLY HIGHWAY DRIVING. THIS WOULD NOT BE A GOOD VEHICLE FOR AN INEXPERIENCED DRIVER. I BELIEVE THAT THE STEERING DIFFICULTY WILL EVENTUALLY LEAD TO HEAD ON COLLISIONS. HYUNDAI SHOULD CORRECT THIS ASAP. *TR

SEVERE LEFTWARD PULL ON HIGHWAY. CAR IS UNSAFE TO DRIVE ON HIGHWAY OR UNDIVIDED ROADS, BECAUSE CAR PULLS INTO ONCOMING TRAFFIC. *TR

DRIVING THIS VEHICLE ON THE HIGHWAY IS VERY UNSAFE. VEHICLE WANDERS, VERY HARD TO CONTROL. CONSTANTLY HAVE TO CORRECT. *TR

OWN A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DRIFTED FROM LEFT TO RIGHT. THE CONTACT INDICATED THAT WHEN DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS VERY DIFFICULT TO KEEP VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE ALIGNMENT WAS ADJUSTED AND THE TIRES WERE CHECKED BUT THE DEFECT PERSISTED. THE OWNERWAS NOT INFORMED OF THE DEFECT. CONSUMERS REPORT MAGAZINE REPORTS THIS PROBLEM. *TR

WE PURCHASED THE 2013 HYUNDAI SANTA FE SPORT (2WD) ON 2/23/13. WHEN I ATTEMPTED TO FILL UP THE GAS TANK FOR THE FIRST TIME, THE GAS PUMP CONTINUOUSLY SHUT OFF AUTOMATICALLY AS IF THE TANK WAS FULL. IT TOOK APPROXIMATELY 15-20 MINUTES TO FILL UP 3/4 OF THE TANK. I INITIALLY THOUGHT IT WAS THE GAS PUMP THAT WAS BAD. ABOUT A WEEK LATER, WHEN I ATTEMPTED TO FILL UP AGAIN, THE SAME PROBLEM OCCURRED ON A DIFFERENT PUMP. I TRIED A COUPLE OF DIFFERENT GAS STATIONS, AND THE PROBLEM CONTINUED. I TOOK THE VEHICLE IN TO A HYUNDAI DEALERSHIP FOR A CHECK UP. AFTER A PRELIMINARY CHECK, THE DEALER ADVISED THAT THERE WAS NO ERROR CODE. HOWEVER, IN ORDER FOR THEM TO REMOVE THE TANK AND CHECK THE ENTIRE ASSEMBLY, THE GAS TANK WAS TOO FULL, SO I NEEDED TO DRIVE IT AROUND AND USE UP SOME GAS UNTIL IT WAS LESS THAN 1/2 TANK FULL. SO AFTER A FEW DAYS, I TOOK IT IN AGAIN. AFTER A FEW DAYS, THEY ADVISED THAT THE AFTER REMOVING THE TANK, THEY OBSERVED THE FUEL TANK NECK END HAD BEEN MELTED. THEY WERE NOT SURE WHAT THE CAUSE WAS. SO THEY REPLACED THE FUEL TANK, AND FILLED THE GAS TANK WITHOUT ANY ISSUES. WE JUST GOT THE CAR BACK, SO WE'LL SEE IT THE PROBLEM HAS BEEN FIXED, OR IF IT'LL BE A RECURRING PROBLEM. WE THOUGHT IT WAS VERY ODD THAT A BRAND NEW CAR WOULD HAVE THIS PROBLEM, AND WE'RE MORE CONCERNED WHAT CAUSED IT TO "MELT". IF THERE IS A MAJOR HEAT ISSUE THAT WOULD CAUSE SOMETHING TO MELT NEAR THE GAS TANK, THIS IS A VERY SERIOUS CONCERN. THE DEALER ADVISED US THAT AN ENGINEER FROM HYUNDAI CAME OUT TO INSPECT IT UPON LEARNING ABOUT THE PROBLEM. WE'VE FOUND NUMEROUS SIMILAR COMPLAINT ONLINE, AND NOT ONLY WITH THE SANTA FE BUT WITH MANY OTHER HYUNDAI MODELS. IN FACT, THE 2012 HYUNDAI SONATA RENTAL THEY PROVIDED US WITH HAD A SIMILAR PROBLEM WHERE IT WOULD SHUT OFF EVERY 2 1/2 GALLONS. THE DEALER FIXED THE PROBLEM FOR NOW, BUT WE'LL HAVE TO MONITOR IT. *TR

I JUST GOT OFF THE HIGHWAY AND COMING INTO TOWN APPROACHING A FOUR WAY STOP. I STOPPED AND WHEN I STARTED TO GO THE CAR MADE A HORRIBLE LOUD NOISE AND WOULD NOT GO FORWARD. I MADE IT HALF WAY THROUGH THE INTERSECTION AND IT COMPLETELY DIED. THE CAR WOULDN'T GO FORWARD OR BACKWARD. I CALLED ROADSIDE ASSISTANCE AND THEY PICKED UP MY CAR AND TOOK IT TO THE DEALER SHIP AND THE DEALERSHIP CALLED ME THE NEXT DAY AND TOLD ME I HAD A BROKEN AXLE THAT THEY WOULD HAVE TO REPLACE. I BOUGHT THE 2013 SANTA FE IN SEPTEMBER AND THIS HAPPENED ON MARCH 2013 ONLY ABOUT 6 MONTHS OLD. *TR

WHILE DRIVING AT ANY SPEED APPROACHING 50 MPH OR MORE THE ELECTRONICALLY CONTROLLED POWER STEERING DEVIATES FROM STRAIGHT AHEAD ON IT'S OWN ACCORD. THE DRIVER MUST MAKE CONSTANT STEERING INPUTS TO REMAIN IN THE LANE. THIS AT LEAST VERY ANNOYING AND IN A NARROW LANE IT IS DANGEROUS AND FATIGUING! *TR

I WAS MAKING A RIGHT TURN ON RED AND MY SPEED WAS APPROXIMATELY 5 MILES AN HOUR. THERE WAS A FRONT CURB, THEN A RAMP FOR WHEEL CHAIR ACCESS, AND THEN A SECOND CURB WHICH WAS FURTHER OUT. MY RIGHT FRONT WHEEL CLEARED THE FIRST CURB, BUT CAUGHT THE SECOND CURB. MY CAR FELL ON ITS LEFT SIDE AND SLIDE A FEW YARDS. I WAS NOT INJURED, BUT THE CAR WAS TOTALED. *TR

WHILE DRIVING AT SPEEDS OF 45 MPH AND UP, THE VEHICLE WANDERS AND DRIFTS FROM SIDE TO SIDE. THIS IS VERY TIRING TO DRIVE AND REQUIRES CONSTANT ATTENTION. AT THE LOWER SPEEDS IT SEEMS TO WANDER MOSTLY TO THE LEFT SO YOU CONSTANTLY HAVE TO CORRECT TO THE RIGHT. DEALER HAS MADE SIX ATTEMPTS TO FIX WITHOUT SUCCESS. *JS

DRIVING THIS VEHICLE ON THE HIGHWAY IS VERY UNSAFE. VEHICLE WANDERS, VERY HARD TO CONTROL. CONSTANTLY HAVE TO CORRECT WHAT FEELS LIKE SIX INCHES OF FREE PLAY BETWEEN STEERING WHEEL AND FRONT TIRES. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED WITHOUT WARNING. THE FAILURE WOULD RECUR WHENEVER THE CONTACT REFUELED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

STEERING NEEDS CONSTANT CORRECTIONS. *TR

VEHICLE WAS PURCHASED AROUND JANUARY 30TH, 2013, AT THE TIME OF THE TEST DRIVE I NOTICED A LOT OF WIND NOISE IN THE CABIN AND THE VEHICLE WOULD NOT STAY IN A STRAIGHT LINE AT 55 MPH, IT WOULD SWAY LEFT TO RIGHT. AGAINST MY BETTER JUDGMENT I STILL PURCHASED THIS VEHICLE. THE SALES PERSON INFORMED ME THAT THE REASONS WHY THE VEHICLE PERFORMED THE WAY IT DID WAS BECAUSE IT WAS A VERY WINDY. THE NEXT DAY I CONTACTED THE SALES PERSON AND ADVISED HIM THAT I WAS STILL HAVING THE SAME PROBLEMS. HE HAD ME BRING THE VEHICLE INTO THE SHOP AND THEY CHECKED THE TIRES AIR PRESSURE AND WHEEL ALIGNMENT. THEY MADE UP SOME STORY THAT THE VEHICLES ARE TRANSPORTED WITH 50 PSI ON THE TIRES AND THIS WAS THE CAUSE OF THE PROBLEM. TO THIS DATE THE VEHICLE STILL SWAYS LEFT TO RIGHT WHEN DRIVING OVER 55 MPH AND THE CABIN NOISE IS DRIVING ME CRAZY. THIS IS A SERIOUS SAFETY ISSUE THAT HYUNDAI WILL NEED TO FIX QUICKLY. I HAVE NOW MADE ANOTHER APPOINTMENT WITH THE SHOP BECAUSE THE DRIVER SEAT STARTED TO FEEL LOOSE WHEN APPLYING THE BRAKES OR SLOWING DOWN. THIS VEHICLE HAS TOO MANY SAFETY ISSUES AND NOW WITH ONLY 1500 MILES ON THE VEHICLE I AM FORCED TO TAKE IT TO THE SHOP. WHEN SPEAKING WITH THE SHOP MANAGER HE MADE IT SOUND LIKED NO ONE ELSE WAS HAVING THESE PROBLEMS, MAYBE THEY NEED TO READ THE COMPLAINTS ON THIS SITE. *TR

WHAT I AM ABOUT TO DESCRIBE HAPPENS RANDOMLY. THE ONLY DISCERNIBLE PATTERN IS THAT IT HAPPENS WHEN ACCELERATING FROM REST OR FROM SLOW SPEED. IT HAS HAPPENED ABOUT 15 TIMES IN THE FIRST 800 MILES OF DRIVING. WHEN I BEGIN TO ACCELERATE SLOWLY FORWARD FROM REST OR FROM A SLOW FORWARD ROLL THERE IS NO RESPONSE. IT FEELS LIKE THE ENGINE HAS STALLED, BUT HASN'T. CONTINUING TO PUSH DOWN BRINGS NO RESULT. AFTER APPROXIMATELY A 2 TO 5 SECOND DELAY, THE RPMS BEGIN TO BUILD UP RAPIDLY. THE FIRST TWO OR THREE TIMES IT HAPPENED I SUDDENLY SURGED FORWARD IN A VERY DANGEROUS MANNER. THE REAL PROBLEM, HOWEVER, IS THAT WITH FOLLOWING TRAFFIC EXPECTING ME TO ACCELERATE AND CONTINUE TO ACCELERATE AND I SUDDENLY STOP ACCELERATING WITHOUT HAVING APPLIED BRAKES, THUS ACTIVATING BRAKE LIGHTS, THERE IS A REAR END COLLISION WAITING TO HAPPEN. HERE IS AN EXAMPLE FROM LAST NIGHT. I WAS ROLLING SLOWLY IN A LEFT TURN LANE, FOOT OFF THE GAS, WAITING FOR ONCOMING TRAFFIC TO CLEAR. IT DID AND I BEGIN THE TURN SIMULTANEOUSLY PRESSING DOWN ON THE PEDAL--NO RESPONSE. LET UP AND PRESSED DOWN AGAIN--NO RESPONSE. I LET UP AGAIN, RPMS CAME UP, I PRESSED DOWN AGAIN AND PROCEED NORMALLY INTO A PARKING LOT. I WAS PERPENDICULAR TO 3 LANES OF ONCOMING TRAFFIC AND DEAD IN THE WATER FOR MAYBE 3 TO 5 SECONDS. ESSENTIALLY THE SAME THING HAS HAPPENED WHILE ACCELERATING OUT OF A U TURN AND ALSO COMING OUT OF A SLOW RIGHT TURN. IT HAPPENED WHILE ACCELERATING SLOWLY THROUGH AN OPENING SECURITY GATE. I HAVE LEFT THE CAR WITH THE DEALER OVERNIGHT SO THEY COULD DRIVE IT AND HOOK IT UP TO THEIR ERROR CODE MACHINES. THEY COULD NOT OBSERVE THE ISSUE OR DIAGNOSE THE PROBLEM. NONETHELESS, IT IS REAL AND VERY DANGEROUS. IT HAS BEEN A MATTER OF PURE LUCK THAT NO ONE HAS BEEN CLOSE BEHIND ME DURING ANY OF THESE POWER LOSSES. I HOPE THIS REPORT IS USEFUL. I WOULD BE HAPPY TO TALK TO ANYONE WHO MIGHT WANT MORE INFORMATION. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOST ACCELERATION POWER. THE RPMS INCREASED BUT THE VEHICLE DID NOT REGAIN ACCELERATION POWER. THE VEHICLE WAS TOWED TO THE DEALER. A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE ASSEMBLY WAS REPLACED. THE FAILURE MILEAGE WAS 1,086 AND THE APPROXIMATE CURRENT MILEAGE WAS 1,088.

STEERING IS VERY PROBLEMATIC. THE CARS DRIFTS AND IT IS A CONSTANT CHALLENGE TO KEEP IN A STRAIGHT LINE. *TR

CAR DID NOT RESPOND TO THROTTLE INPUT FOR AS LONG AS 5 OR 6 SECONDS THIS HAPPENING SEVERAL TIMES EARLY ON. THE CAR NOW HAS 2300 MILES AND THE SYMPTOMS HAVE EVOLVED TO THE CAR STARTING TO MOVE TO APPROXIMATELY 5 MILES PER HOUR THEN FALLING ON ITS FACE FOR 2 TO 3 SECONDS BEFORE RESUMING SPEED ALMOST CAUSING A REAR COLLISION. THE CAR HAS BEEN BACK TO THE DEALER TWICE ONE TIME FOR FIVE DAYS WITH THE DEALER UNABLE TO REPLICATE THE PROBLEM. I AM VERY CONCERNED THAT THIS ISSUE COULD POSSIBLY CAUSE A REAR COLLISION OR AN ACCIDENT PULLING INTO TRAFFIC. *TR

2013 HYUNDAI SANTA FE. CONSUMER STATES ISSUES WITH HESITATION AND STALLING WHEN ACCELERATING. *TGW THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS CAUSED BY ELECTRONIC FUEL INJECTION, WHICH WAS COMMON AMONG SEVERAL BRANDS OF AUTOMOBILES AND THERE WAS NO FIX FOR THE PROBLEM. THE HESITATION AT ACCELERATION OCCURRED AT SLOW SPEEDS WHILE TURNING AND THE ENGINE WOULD MOMENTARILY STALL. *JB

2013 SANTA FE 2.0T - CAR WILL NOT KEEP IN THE LANE, IT WANDERS ALL OVER THE ROAD AT SPEEDS OVER 40MPH. I HAVE FILED THIS REPORT TWICE NOW, THIS IS MY 3RD TIME. THE STEERING IS ERRATIC, UNRESPONSIVE AND COMPLETELY UNCONTROLLABLE. THE CAR WANDERS ALL OVER THE ROAD AND IF IT HAPPENS TO BE WINDY OUTSIDE, FORGET ABOUT IT. I HAVE SPEND HUNDREDS OF DOLLARS TO GET THIS DIASNOSED WITH EVERY SOLUTION AND I STILL HAVE THE SAME PROBLEM. HYUNDAI YOU NEED TO FIX THIS! I WAS ALMOST IN TWO ACCIDENTS BECAUSE I LITERALLY CAN NOT CONTROL MY CAR ON HIGHWAYS!! THE CAR DRIFTS ALL OVER THE PLACE AND I'M SICK OF IT!! YOUR PRODUCT HAS ALMOST CAUSED ME TO RUN OFF THE ROAD OR INTO OTHER CARS! I'M TIRED OF THE RUNAROUND FROM ALL THE DEALERS I'VE BEEN TO. THE CAR SIMPLY CAN NOT BE CONTROLLED. I SPENT $35K ON A CAR I CAN'T DRIVE UNLESS I'M IN TOWN GETTING GROCERIES!! I'M TIRED OF FIGHTING MY CAR JUST TO DRIVE IT. YOU PUT OUT A FAULTY PRODUCT AND PEOPLE ARE NOW LEFT WITH CARS THAT CAN NOT BE DRIVEN AT HIGHWAY SPEEDS. THE CAR IS ALL OVER THE PLACE AND I CONSTANTLY HAVE TO FIGHT THE CAR TO DRIVE IT STRAIGHT!!

IT IS HARD TO KEEP THE CAR GOING STRAIGHT IN A HIGHWAY. HAVE TO CORRECT IT ALL OF THE TIME. THAT IS VERY UNSAFE AND UNCOMFORTABLE. *TR

BELOW IS THE REPORT SENT TO HYUNDAI ON JULY 15, 2013 RE: HYUNDAI SANTA FE SUV BEING PROBED FOR SUDDEN POWER LOSS -- REPORTED BY ASSOCIATED PRESS JULY 10, 2013. WE PURCHASED A SANTA FE SPORT AT THE END OF NOVEMBER 2012. ON JANUARY 2, 2013 WITH ONLY 1018 MILES ON VEHICLE, OUR SANTA FE EXPERIENCED ESSENTIALLY THE SAME PROBLEM AS DESCRIBED IN THE REFERENCED ARTICLE. A LOUD NOISE OCCURRED (AS IF RUNNING OVER AN OBSTACLE), THE ENGINE LOST ALL POWER AND DIED. UPON RESTART, THE VEHICLE WOULD NOT MOVE EITHER FORWARD OR BACKWARD IN REVERSE. AFTER SETTING AWHILE, WE WERE ABLE TO VERY SLOWLY DRIVE THE CAR ABOUT 500 TO 1000 FEET TO THE DEALERSHIP. RUDDELL DEALERSHIP WAS UNABLE TO REPEAT THE EXPERIENCE. I NOW DO NOT TRUST THE VEHICLE AND WANT IT THOROUGHLY INSPECTED TO DETERMINE IF IT TOO HAS A CRACKED AXLE AS NOTED IN THE NEWSPAPER ARTICLE. WE HAVE A ROAD TRIP PLANNED IN EARLY AUGUST AND DO NOT WANT TO DRIVE THIS CAR UNTIL IT IS THOROUGHLY INSPECTED. I TOOK THE CAR TO RUDDELL AUTO ON JULY 10 AND SHOWED THEM THE ASSOCIATED PRESS ARTICLE BUT THEY DID NOT OFFER TO DO ANYTHING ABOUT IT. RUDDELL SAID THEY WOULD HAVE TO WAIT UNTIL HYUNDAI ISSUED A CAMPAIGN OR RECALL BUT THAT IS NOT SATISFACTORY OR ACCEPTABLE. THE CAR NOW HAS ABOUT 7400 MILES ON IT. THE DEALERSHIP FROM WHICH WE BOUGHT THE CAR IS RUDDELL AUTO IN PORT ANGELES, WASHINGTON 98362, USA. PLEASE CONTACT ME AND INFORM ME WHAT HYUNDAI INTENDS TO DO REGARDING THIS SERIOUS ISSUE. IF I DO NOT RECEIVE AN ACCEPTABLE REPLY FROM HYUNDAI, THEN I, TOO, WILL REPORT IT TO NHTSA. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED INACCURATE READINGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR UPDATED 05/23/13*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON MAY 6, 2013. THE GAS TANK ASSEMBLY UNIT AND FUEL PUMP WAS REPLACED. UPDATED 05/28/2013 *JS

AS FIRST-TIME OWNER OF A HYUNDAI VEHICLE (2013 SANTA FE SPORT 2.0), I AM DEEPLY TROUBLED AND DISAPPOINTED BY MY OWNERSHIP EXPERIENCE. MY MAIN COMPLAINT CONSISTS OF OPERATING A VERY UNSTABLE VEHICLE AT HIGHWAY SPEEDS. IT WANDERS, SURGES, AND GENERALLY HAS A MIND OF ITS OWN. I CONSTANTLY FIND MYSELF TRYING TO IDENTIFY THE BLASTS OF WIND THAT JOSTLES MY VEHICLE FROM SIDE-TO-SIDE, ONLY TO REALIZE IT'S A PERFECTLY STILL DAY. DRIVING PAST OTHER VEHICLES OR HAVING OTHER VEHICLES PASS ME CAUSES INSTABILITY AND IS A CHALLENGE TO KEEP IN THE LANE. IN SUPPORT OF THE STEERING ISSUE, IT IS NON-LINEAR, UNPREDICTABLE, AND FEELS DISCONNECTED FROM THE FRONT WHEELS. ADDITIONALLY, WITHOUT THE STEERING WHEEL BEING ROTATED, THE VEHICLE WILL MAKE COURSE CORRECTIONS THAT ARE UNEXPECTED, INCONSISTENT WITH STEERING ANGLE, AND FEEL UNSAFE ON ALL ROAD SURFACES. MY PURCHASING DEALERSHIP TRIED TO BLAME THE STEERING ISSUE DUE TO THE FACT THAT THE ROADS ARE NOT 100% LEVEL, FLAT, SMOOTH, ETC. I HAVE BEEN DRIVING MANY DIFFERENT CARS FOR OVER 30 YEARS AND THIS IS THE FIRST TIME I HAVE EVER OWNED A VEHICLE THAT FEELS UNSAFE IN ALL DRIVING CONDITIONS - AS IF IT WERE ON ICE! IT IS VERY TIRING TO DRIVE THIS VEHICLE ON LONG TRIPS AS IT DEMANDS CONSTANT CORRECTIONS TO KEEP THE VEHICLE IN THE LANE. ON STRAIGHT, LEVEL ROADS, THE VEHICLE WANDERS TO THE LEFT OR RIGHT. HIGHER SPEEDS MAKE THE PROBLEM WORSE. I HAVE TAKEN MY 2013 SANTA FE SPORT TO BE FIXED ON MORE THAN 4 OCCASIONS AND NO REALIGNMENT, SOFTWARE UPDATE, TIRE INFLATION ADJUSTMENT OR RELATED ATTEMPTS HAVE BEEN SUCCESSFUL IN CORRECTING THE STEERING/HANDLING PROBLEMS OF MY VEHICLE.

WHILE DRIVING HOME FROM VACATION, 600 MILES INTO THE DRIVE AND 200 MILES FROM HOME, I HEAR A LOUD BANG. I LOOK UP TO FIND THAT THE SUNROOF OF MY CAR HAS EXPLODED. NOTHING HIT THE CAR AND NO DEBRIS AT THE INSTANT OF THE EXPLOSION FELL INTO THE CAR. IT SEEMED TO HAVE EXPLODED OUTWARD BUT THERE WAS NO EVIDENCE OF WHAT CAUSED THE EXPLOSION. SMALL SHARDS OF GLASS FROM AROUND THE EDGE OF THE GAPING HOLE BEGAN TO FALL INTO THE CAR, THOUGH THE MAJORITY OF THE GLASS HAD FLOWN OUT BECAUSE I WAS GOING 65MPH. I PULLED OVER, PATCHED THE SUNROOF WITH DUCT TAPE AND TRASH BAGS AND CONTINUED TO DRIVE HOME. I WILL TAKE THE CAR TO THE DEALERSHIP TOMORROW TO GET IT FIXED. AFTER A QUICK GOOGLE SEARCH, I TURNED UP THAT HYUNDAI IS RECALLING OTHER CARS BECAUSE OF THIS PROBLEM. MY CAR HAS A PANORAMIC SUNROOF, JUST LIKE THE VELOSTERS. NHTSA, PLEASE BROADEN YOUR INVESTIGATION OF HYUNDAIS' SUNROOFS TO INCLUDE SANTA FE SPORTS TOO!! *TR

VEHICLE DRIFTS SIDE TO SIDE WHILE DRIVING ABOVE 50 MPH. REQUIRES CONSTANT STEERING WHEEL CORRECTION WHICH BECOMES VERY ANNOYING & MENTALLY & PHYSICALLY EXHAUSTING FOR TRIPS EXCEEDING 20 MILES. *TR

VEHICLE WILL NOT FILL PAST 3/4 TANK. IF YOU STAY AT PUMP AND KEEP CLICKING IT WILL OVERFLOW AND EVENTUALLY FILL BUT, THEN ENGINE LIGHT APPEARS AND MUST TO RETURN TO DEALER FOR SERVICE. MANY PARTS HAVE BEEN INSTALLED IN AN ATTEMPT TO FIX BUT NOTHING WORKS. ELECTRONIC STEERING EXCEPTIONALLY VAGUE IN ANY OF THREE SETTINGS, TRAILER CONNECTOR NOT FUNCTIONING. VEHICLE ENGINE ALMOST CUTS OFF AT TIMES. *TR

VEHICLE DELIVERED AS NEW, IMMEDIATELY UPON ATTEMPTING TO PUMP AND FILL GASOLINE TANK, THE PUMP CLICKED AS FULL. HOWEVER, GASOLINE GAUGE ON DASH ONLY WOULD AND CONTINUES TO SHOW 3/4 FULL. THERE HAVE BEEN NUMEROUS ATTEMPTS AND REPLACEMENT EQUIPMENT TO ADDRESS AND ERADICATE THIS SITUATION AND NOTHING HAS CORRECTED THE SITUATION NOR DOES HYUNDAI HAVE ANY ANSWERS AVAILABLE TO CORRECT THIS SITUATION. THE VEHICLE HAS BEEN IN MY FAVORITE HYUNDAI SERVICE FACILITY FOR MANY DAYS AND WHEN FINALLY RETURNED THE ONLY ANSWER I WAS GIVEN, WAS THAT THE VEHICLE IS AN EARLY PRODUCTION OF THE MODEL AND THEY HAVE HAD SOME OF SAME PROBLEM. IN ADDITION THE ELECTRONIC STEERING IS A GREAT DISAPPOINTMENT AS IT IS QUITE DIFFICULT TO KEEP THE VEHICLE ON A TRUE STRAIGHT PATHWAY NO MATTER WHAT THE COMPOSITION OF THE PAVEMENT. THERE WAS SOME SORT OF ALERT FROM THE FACTORY ON AN ADJUSTMENT HOWEVER AND WAS ADDRESSED BUT IS STILL TERRIBLE. THEN THERE'S AN ISSUE ON THE HITCH WHEREBY THEN TRAILER PREP WIRING WAS INCLUDED ON THE INVOICE, INSTALLED BY THE SELLING DEALER AND THE SERVICING DEALER FEELS IT NOT THERE DUTY/RESPONSIBILITY TO REPAIR IT. I HAVE BEEN A HYUNDAI CUSTOMER SINCE 2001 AS THIS IS A VERY GREAT DISAPPOINTMENT AND BESIDES SAFETY ISSUES. THESE ISSUES MUST BE CLEARED UP ASAP BY BOTH THE HYUNDAI MANUFACTURER AND STRAIGHTENED OUT WITH THEIR DEALERS. PLEASE ! I WOULD THINK THE MANUFACTURER ADMITTING THEY KNOW OF THE PROBLEM AND CANNOT SOLVE IT THEY WOULD REPLACE MY EXACT VEHICLE AS I PURCHASED IT EQUIPPED AND TAKE BACK THIS ONE. THEY KNOW OF THE PROBLEM SO JUST SIMPLY REPLACE MY VEHICLE WITHOUT ANY CHARGES TO ME NOW!

FUEL TANK SHUTS GAS PUMP OFF 3/4 FULL. CAN NOT FILL UP GAS TANK. PURCHASED SUV NEW IN DEC 2012, HAD THIS ISSUE FROM FIRST FILL UP. WENT TO DEALER SERVICE ONCE AND THEY TOLD ME EVERYTHING WAS WORKING FINE. IT IS CURRENTLY 20 FEB 2013, SINCE MY DRIVER SIDE BLINKER DOESN'T WORK (NOT THE BULB) I HAD TO TAKE BACK IN FOR SERVICE. I HAD THEM LOOK AT THE FUEL TANK ISSUE AGAIN. THEY ARE NOW SEEING THE PROBLEM AND ARE REPLACING THE FUEL TANK. I AM WRITING THIS BECAUSE I SAW THERE WERE OTHER PEOPLE OUT THERE WITH THE SAME ISSUE AND WANTED IT RECORDED IN HOPES THAT HYUNDAI WILL DO A RECALL. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STEERING FAILED AND CAUSED THE VEHICLE TO SWERVE FROM LEFT TO RIGHT. THE STEERING HAD TO BE SET TO THE SPORT SETTING FOR HIGHWAY DRIVING AND TO THE COMFORT SETTING FOR CITY DRIVING IN ORDER FOR THE CONTACT TO BE ABLE TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO UPGRADED THE STEERING COMPUTER SYSTEM HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT NOTHING WAS WRONG WITH THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING, SHE BEGAN TO TURN THE WHEEL AND NOTICED THAT SHE HAD TO CONSTANTLY STRAIGHTEN THE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT DID NOT COME UP WITH A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.

THIS ISSUE SEEMS TO BE WELL DOCUMENTED BY OTHERS ON THE INTERNET. WHEN PUMPING GAS, THE FUEL TANK ACTS LIKE IT IS FULL CAUSING THE GAS PUMP TO SHUT OFF. HOWEVER, THE TANK IS ONLY ABOUT 3/4 FULL. IF YOU ARE PATIENT ENOUGH, YOU CAN EVENTUALLY FILL UP THE TANK BY TRICKLING IN GAS, WAITING A COUPLE OF SECONDS, TRICKLING IN SOME MORE GAS, ETC. THIS APPEARS TO BE A KNOWN PROBLEM BUT HUYNDAI SERVICE CENTERS FAIL TO RECOGNIZE THIS AS AN ISSUE. IT APPEARS THAT SOME INDIVIDUALS HAVE HAD THEIR TANKS REPLACE. 1 COMPLAINT INDICATES THAT THE SERVICE CENTER INDICATED THAT A PIECE CLOSE TO THE FILLER HOSE HAD "MELTED". SOUNDS LIKE IT MAY BE TIME FOR NHTSA TO STEP UP AND DO SOME FURTHER INVESTIGATION. *TR

I RECENTLY BOUGHT MY WIFE A 2013 HYUNDAI SANTA FE SPORT 2.0T. AFTER HAVING THE CAR FOR SEVERAL DAYS I NOTICED THAT IT DID NOT HAVE DAYTIME RUNNING LIGHTS. I CHECKED THE OWNERS MANUAL AND IT SAID THAT SOME MODELS HAD THEM. THE CAR I BOUGHT WAS THE TOP OF THE LINE MODEL SO I FELT THAT THE CAR SHOULD HAVE THEM. I CALLED THE DEALER AND THEY CHECKED THEIR INVENTORY AND SAID THAT THIS MODEL DOES NOT HAVE THEM. I THOUGHT THAT ALL CARS HAD THEM. I CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE. *TR ## VIN FAILED

CAR WONDERS FROM SIDE TO SIDE WHEN IT SHOULD BE GOING STRAIGHT DOWN THE ROAD. IT HAPPENS AT ALL SPEEDS, BUT IS MORE NOTICEABLE ON THE HIGHWAY. *TR

AT SPEEDS ABOVE 50 MPH, THE VEHICLE STARTS TO EXHIBIT A 'WANDERING EFFECT'...AT SPEEDS 60 MPH PLUS, IT REALLY STARTS TO 'WANDER'...THE HIGHER THE SPEED, THE WORSE IT GETS. DIFFICULT AND EXHAUSTING ON A LONG TRIP TO KEEP IT IN A STRAIGHT LINE....."IT`S LIKE DRIVING ON MARBLES"...REQUIRES CONSTANT ATTENTION. *TR

GAS GAUGE DOES NOT READ CORRECTLY AND CAUSES TRIP CALCULATION AND DRIVING RANGE TO BE DISPLAYED INCORRECTLY. THIS COULD CAUSE CAR TO UNEXPECTEDLY RUN OUT OF FUEL AND CAUSE AN ACCIDENT. *TR ## VIN FAILED ##

WE BOUGHT IT 10/5/2012. WITHIN SEVERAL DAYS OF BUYING IT MY HUSBAND TOLD ME IT HAD BEEN STALLING OUT AFTER STARTING FROM A STOPPED POSITION. WE ALSO NOTED IT HESITATES SEVERELY AT TIMES DURING ACCELERATION, INCLUDING ON THE HIGHWAY. WE HAVE THEIR BLUE LINK WITH A MONTHLY VEHICLE REPORT AND IT HAS BEEN REGISTERING SOMETHING WRONG WITH THE CHASSIS AND POWER TRAIN IN THE REPORTS FROM NOV. AND DEC. 2012. WE HAD IT IN FOR SERVICE AND THEY COULD NOT FIND ANYTHING WRONG AND THEY RESET THE BLUE LINK. I CHANGED THE DATE FOR THE REPORT FOR AFTER IT HAD BEEN RESET AND NOW IT SHOWS THAT IT LOGGED 4 ISSUES WITH THE POWER TRAIN. APPARENTLY THOUGH THEY CAN NOT SEE AT THE DEALERSHIP WHAT IT LOGS? THEY DID SHOW ME THAT THEY CAN'T SEE THIS. WE HAVE ALSO HAD THE MESSAGE "FUEL CAP NOT ON" BUT IT IS. ON 12/30/2012 WE HAD IT OUT AND IT HESITATED SO BADLY WHEN GETTING OFF AND ON THE HIGHWAY IT LASTED ALMOST A FULL MINUTE EACH TIME FOLLOWED BY THE CHECK ENGINE LIGHT FLASHING ON AND OFF. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE. DID WE JUST GET THE LEMON? I UNDERSTAND "WE CAN'T DO ANYTHING ABOUT IT UNLESS IT'S DOING IT FOR US", BUT REALLY WHAT IS WRONG WITH THIS VEHICLE? WE HAVE ALSO NOTICE IT DOES THIS STUFF EVERY OTHER TANK OF GAS, SOMETIMES MORE FREQUENTLY. IT DOESN'T MATTER WHERE WE BUY THE GAS AT EITHER AS WE HAVE TRIED ROTATING STATIONS EVERY 5 OR SO FILL UPS. *TR

WE PURCHASED THIS 2013 HYUNDAI SANTA FE SPORT IN OCTOBER 2012. IMMEDIATELY ON THE DRIVE HOME, I NOTICED THAT THE DRIVER'S SEAT FELT LIKE IT WAS LOOSE OR ROCKED. I WAS ABLE TO MITIGATE THE PROBLEM BY USING THE POWER ADJUSTMENT TO RAISE THE SEAT TO THE HIGHEST POSSIBLE POSITION. WHILE NOT A SOLUTION, IT MINIMIZED THE PROBLEM AND ALLOWED ME TO CONTINUE TO DRIVE THE CAR. AFTER PERUSING A NUMBER OF ONLINE HYUNDAI FORUMS, I DISCOVERED THAT A NUMBER OF 2013 SF OWNER'S WERE EXPERIENCING THE SAME ISSUE. I ALSO DISCOVERED THAT HYUNDAI IS AWARE OF THE PROBLEM BY EITHER REPLACING THE SEAT/SEAT RAILS OR BY USING A SPECIALLY-DESIGNED TOOL TO CORRECT TOO MUCH CLEARANCE/PLAY IN THE SLIDING SEAT TRACKS. I BROUGHT THIS INFO TO THE ATTENTION OF MY LOCAL DEALERSHIP WHEN IT WAS RECENTLY TIME FOR THE FIRST SERVICE. AFTER SHARING INFO WITH THEM AND EVEN GIVING THEM A COPY OF A COMPLETED SERVICE ORDER FROM A FRIEND ON ONE OF THE ONLINE FORUMS, TO MY ASTONISHMENT THE DEALERSHIP REFUSED TO FIX MY SEAT. THE DISTRICT SERVICE MANAGER REFUSED TO AUTHORIZE THIS REPAIR BECAUSE AS HE PUT IT. "I SAT IN A FEW 2013 SF'S AND THEY ALL DID IT". THE EXCUSE OF SOMEONE THAT WANTS TO AVOID ADMITTING THERE IS A PROBLEM. JUST BECAUSE THEY ALL DO IT DOES NOT MEAN THERE IS NOT A PROBLEM AS EVIDENCED BY THE INFO I EASILY DISCOVERED ON THE INTERNET. HYUNDAI HAS ALREADY AUTHORIZED OTHER REPAIRS FOR OTHER OWNERS. I THINK THAT NHTSA SHOULD LOOK INTO THIS AND FORCE HYUNDAI TO COME CLEAN AND AUTHORIZE THESE REPAIRS FOR ALL OWNERS REGARDLESS OF LOCATION OR DEALER/DISTRICT. *TR