2017 Hyundai Santa Fe Complaint Log

After a road trip from NJ to KY, the low oil pressure light came on during stops. A quick check at the mechanic shows that my oil was low though I was not due for a scheduled oil change. I was informed that the car might be burning oil. The low oil light still came on during stops even after toping the oil. I was later informed that the engine cannot maintain the oil pressure when the car is idling after a follow-up visit in a couple of days. A quick check online showed that Hyundai has been having issues with car engines related to 'metallic oil' which could lead to this issue. My mechanic informed me that the dealership has refused to change my motor since it is not included in the ongoing engine replacement program. I was also informed that the company no longer makes the engine even if I want to purchase a replacement! I wish to request the NHTSA to institute a wider review to study if other Hyundai and Kia engines have oil burning/metallic oil issues and if these could be looped into the engine replacement program as it is unfathomable that a 5 yr car's motor should be damaged after a road trip under normal use conditions. Thanks for looking into this.

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Passenger airbag constantly coming on when there is a passenger, and when no one is on the passenger seat. Oil light has been flashing/ lighting up and going off. I told several service members about this problem, they all shrug it off. One said I could pay $150 for diagnostic test, but why should I pay when they know what’s going on with it? This seems to be a common issue with this vehicle, so why can’t I just get my car repaired and the company do right by consumers who have trusted them?! I thought the oil light coming on meant time for an oil change- even though it’s only been 2-3 weeks -because no one at my dealership where I get my car serviced mentioned it meant something more serious, like I’m LOW on oil... CONSTANTLY! This has been happening and my records at the dealership show I’ve been coming almost every two months for an oil change. I recently spoke with someone from the dealership in Daphne, Al and they told me they couldn’t help me AT ALL, not even the oil consumption tests because I’m not the original owner. Basically denied me of a service! How rude and inconsiderate, especially when I’m still paying for a car that potentially has engine problems. I paid for the extended warranty as well. Now all of a sudden, yesterday morning, on my way to work, my car was jerking/ missing like it doesn’t want to accelerate… and also when I was reversing! This is my only means of transportation to and from work. Thanks for reviewing my complaint and I hate I have to complain bc I love my little car. Just wish the dealership/ Hyundai would understand this isn’t right and might need to take these cars off the market or recall and fix! Please help!

Regarding repairs of the Hyundai Santa Fe 2.0T (2017 year) towed there dated 8/26/2022, I experienced engine failure because I drove only 2000 miles after my car got fixed due to the "engine check light" issue. I have a deep concern as my car occurred repeated problems before the engine warranty expired and in the end, I almost had a life-threatened accident due to an engine shutdown while driving on the speedway. Even after the car got fixed at the dealer service center several times including once warranty repair, I am very afraid of driving without guaranteeing certain safety when I am at the wheel. I contacted Hyundai Assistance Center to assist with this issue. However, they replied not to cover the warranty, even though I repaired it at my own cost several times, and in the end, the warranty expired while struggling to resolve engine issues so far.

My lane departure and collision warning did not work when I crashed into a car head on and totallled my vehicle. I had not yet received my recall maintenance, nor did I know about both recalls. Only the first. Not only that but lane assist did not work and the airbag did not go off. Despite totaling the car, how did they not go off?????

what I was told by the dealer my engine has failed / locked up due to the crankshaft being locked up. I was put at risk because as I was driving at 45mph on the road and the vehicle just shutoff no power, I was able to get to the side of the road and pull into a parking lot. I tried to start the vehicle while after waiting an hour and a half but all i got was a clicking noise. The vehicle is currently at the dealership where the technician has told me there was a recall on the engine of 2017 santa fe acouple years ago and this is exactly the same thing that happened then. waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 86,000 miles on it

While driving, my engine with less than 59,000 miles and under 5 years old seized, as I was approaching a left hand turn across 2 lanes of traffic in morning rush hour traffic. I had lost power I had nothing. Miraculously, I was able to navigate my vehicle to a safe area. When I got out of my car to determine why I had lost everything, I discovered oil pouring from the underside of the vehicle. I has no indication that there was a serious issue brewing. My check engine light has come on 2 weeks before. I made an appointment immediatly with Hyundai the soonest they could look at my car was almost a month out. I took my car to Autozone and they hooked my car to the diginostic computer and it showed the ABS issue that is currently recalled. I had the car towed to Hyundai and they determined the engine had completely failed and refereed the loss of power as Limp Mode. The engine failed due to the faulty components that Hyundai has been knowingly using for years. These components break down and cause metal to flood the engine eventually causing the engine to seize. I could have been killed and others could have been killed as well due to the negligence of Hyundai. The vehicle still sits a dealership, as of today, My warranty company has approved a full engine replacement no thanks to any help or concern of Hyundai.

My dealer, Crain Hyundai, North Little Rock, AR, has not performed the recall notices on my 2017 Santa Fe (recall 961 Auxilary Canister Kit and recall 218 ABS system). I have taken the vehicle in three times and they say they don't have the parts. I would like to file a complaint in this regard. Michael Barron

The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.

car was in shop for recall on wheel sensor ,next day the engine stopped working properly .ran really ruff and hesitated .took back to dealer and told 2 cylinders were not running correctly. i was told they would submit the Hyundai for engine replacement. Hyundai denied its under warranty or there problem ,when there is a history or engines failing in the 2017 year .class action lawsuits against them for it.

The back hatch does not stay up when you open it falls down with no warning

The car's engine oil indicator does not turn on. I noticed a drag in the engine while driving, checked the oil and it was really low. I got an oil change. I noticed it again and this time there was no oil left in the engine. No light had gone on at all. It has been only less than 3 months since the oil was changed, I added oil and called hyundai. It has been nearly impossible to get my car looked at by Hyundai or have them look at the issue as there are no appointments available when this happened. It happened again recently. I am concerned that this will cause my engine to have issues. Today, I looked this problem up on the internet and found that there is a recall for this exact issue by the manufacturer, but not on my model/year. How do I get protection? Yes my car is available for inspection if needed.

When I first purchased the SFS I noticed the shift change was always inconsistent. RPM would jump no matter what the speed was. It slowly started to lose MPG and power. The major issue began with a tapping sound coming from the engine. Shortly after, the CE light came on. Had the sensor replaced and soon after- engine stalls again. Days later, the car stalls while excelerating on the Delaware Memorial bridge. The most horrific detail about this incident is that my 5 year old was in the car and it was 5pm rush hour traffic. We were “lucky” enough to coast to the end of the bridge to be able to pull over. Without a proper place to pull over, we were almost hit by a semi who noticed my vehicle seconds before ramming into us. It was the most helpless feeling to not be able to get out of your vehicle and walk to safe location. I will not risk driving my vehicle even a mile. I fear that my vehicle will be the cause of an accident and I can’t bear to think of what would happen. I still do not have an answer to what is causing this issue. Scanners do not pick up any issues and the CE light is not on. All fluids are good and battery was replaced 6 months ago. I’m at a complete loss.

From what I was told by the dealer my engine has failed / locked up due to the low bearings. I was put at risk because as I was driving at 45mph on a dry road and the vehicle acted as if I hit the brake and skid, luckily I was able to get to the side of the road and noticed lights on my dash, I tried to start the vehicle while parked and it sounded like marbles so I immediately turned it off. The vehicle is currently at the dealership, waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 56,000 mile on it. I am aware of the open recall, I received 2 notices about it, but was never notified there was a remedy and to make an appointment. I don't think my recent issue has anything to do with the current open recall. I mentioned to the dealership I was aware of the open recall and I was told they would take care of it while working on my engine issue.

This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.

This modle has a serious oil consumption caused by a manufacturerer design issure with the engine. As time goes by the oil cosumption get wores potentially seizing the engine while driving. I have to constantly fill with oil. This is a major safety concern with many hyundai vehicles.

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power, then started jerking before independently accelerating. The contact also stated there were times when the vehicle inadvertently lost motive power and stopped. The contact would then restart the vehicle and continue driving. There were no warning lights illuminated. The vehicle was taken to the local dealer but was diagnosed with no failure being found. The failure reoccurred often. The vehicle was also taken to another local dealer who diagnosed the vehicle but also found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,399.

I have had my vehicle in for the same sputtering/lack of acceleration problem 5times. The check engine light is flashing, yet, the tech says there is nothing wrong. It is frightening to drive when I cannot accelerate and it jerks horribly between 0-20. When I reach 64mph, it starts deceleration and drops even though my foot is on the gas pedal. I also have a known oil consumption problem they have not been helpful with. I did contact the National care line and they have accelerated the problem to a safety concern.my car has been at the dealer for 5 weeks and I just got a message stating nothing is wrong with the car.

Driving on the Interstate with my kids on our way to see family, when we heard a rattling sound and within in a minute or two, then heard a thud sound and the car died. I was barely able to make it to the side of the Interstate. We first had it towed to a local mechanic, who explained that it had thrown a piston through the engine block. We were quoted at that time around $11,000 for engine replacement. In order to submit anything to Hyundai, we had to tow it to the nearest dealership, which confirmed the local mechanic's diagnosis, only to be denied coverage because of warranty. They quoted us approximately $14,000 for an engine replacement. Even though this is not the specific issue outlined in the massive recall, they KNOW they have a serious issue with their engine production during this timeframe. They really need to something to help those of use with blown engines. Mileage is roughly 102,000 and we have service records to prove we have not neglected maintenance.

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle made loud knocking noises. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 100,000.

Internal engine failure! I still owe 16,000 on the car and only had it for a little over a year before it gave out. Haven't even had it for 20,000 miles. The final two maintenance is when the trouble began. After the oil change the service manager informed me that it looked as if someone had taken a hammer to the side of the block. Because there was not a previous oil leak prior to taking it for the oil change, they repaired the issue, but by the very next oil change we were told there was so much metal shavings in the oil, it indicated to them that the engine was failing. Not even 3 days latter while driving the power went out while driving it would remain cranked, but pushing the gas would not cause the car to move.

2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL 218

My vehicle has been consuming oil. I have had to put quarts of oil in my car weekly. The vehicle isn't leaking oil, but is burning oil. Contacted dealer and was informed that it's the type of engine and no redemdy. Car smells like it's burning. This has been an ongoing problem for the last two years.

On July 9th 2022, as I am headed out of town, with my daughter & her friend I was driving on back roads to another state. I went to pass a vehicle & as I did my car was not wanting to accelerate as it should to properly pass a vehicle. I made it in front of the other call, but it was getting sluggish & not wanting to accelerate. It actually started slowing down rather suddenly as I got in front of the car. I pulled over to check my oil, even though I recently had it changed. (This suv has an oil consumption issue that I have to top off often. I know to keep an eye on these things, due to driving older truck before. I even go back to the oil changing company, and they top off for free, but asking what I was doing with all the oil.) The oil was fine and there should have been no problem, so I proceeded to pull out and attempt to go again and barely made it to a place to pull over as it was jerking, and the lights were coming on and it did not want to accelerate. It was a very scary feeling with kids in the car as well. I had to wait 1 hour for help. I had to leave it overnight until I could get it towed to my mechanic. He said that it was my engine, & he did not want to mess with it because he knew there were recalls on these and I need to reach my dealership. Being that my dealership is 1 hour away I called several different ones & they were all full. I called the HYUNDAI service & they got me an appt at my dealership and I had it towed. It was towed in 7/19/2022 the 1 year anniversary of being bought.They told me 1st of September before they could even look at it. Now every week, they say they can't look at it until the next week. I have paid car & insurance payments. I do not have a dependable ride. Had to cancel 1 vacation and maybe another. I live an hour from work. With no help insight, no loaner or rental, it has been a struggle. I have seen several people with these cars having their engine seize as well. Asked about trade & they said its worth $500 owe14,000

This last 07/08/2022, my car was for RECALL 218, in Kendall Hyundai, Miami Florida for ABS, my car never have problem before in 5 year. When I am driver for my home after work the light for warning is ON ABS line and other one too, when i go for the dealer the next Monday the dealer said me, i have to paid $ 1106.00 for the two rear sensor have problem, for each sensor is 42.00 dollar but the rate is the difference for repair my car, is unavailable for the same problem, i think about keeping my car and buying a new Hyundai Santa FE ,but i don't feel comfortable with this situation.

Two attempts to have fuse replaced resulted in being told we have to leave car all day. We have one car, and live ten miles away. They said they shuttle only up to five miles. We are senior citizens and have purchased our last two cars from Hyundai. We cannot take advantage of the recall

When accelerating onto the freeway the vehicle made a clunk sound and lost speed by going into limp mode when the check engine light flashed. Thankfully I was close to my exit and was able to safely get off the freeway. I called the Hyundai dealer service and they said to have it towed to them at my cost. The dealership looked it over and said I need a new engine due to oil spilling into all the cylinders. It has 87,000 miles on a 2017. Regular oil changes and just did the 80,000 miles service and spark plugs with this dealer a month before. Hyundai is refusing to pay for the remanufactured engine replacement of $7,000. No loaner car is available either. It has been 3 weeks and still isn't done.

LEAKED TANK OF GAS. GAS LINE RUPTURED

The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.

Saturday June 25th: Driving on I-495 North in Middleboro, MA and heard a loud clunk. All dashboard lights went on and I immediately pulled off the exit. By the time I got off the ramp, my steering and brakes had locked up and I barely made it through the intersection and pulled to the side of the road. Immediately the car started smoking and a puddle of oil formed under my car. The car was towed to a local car lot. Saturday June 25th PM: I filed a claim with USAA Insurance. Monday June 27th - July 1st: USAA in touch and sending an adjuster to the lot. Tuesday July 5th: I signed a release for the car to be towed to Hyundai of Auburn, MA Wednesday July 6th: Car towed to Herb Chambers Hyundai in Auburn, MA Friday July 8th: Hyundai dealership calls and reports that accident was likely due to a rod being released from the engine and causing damage to the rest of the engine and oil pan. They report they have “100 cars on the lot with the same problem and anticipate 4-5 months at least until the car is diagnosed and fixed.” They report they have no cars to loan or rent to me. They suggest I call Hyundai USA.

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was not available.

My wife was driving down Hwy 105 west in Montgomery, Texas on a 6 lane highway when all of a sudden our 2017 Hyundai Santa Fe lost power at 65mph. She could not accelerate or maintain speed and noticed several light quickly flash and then shut off. She steered into the center median and stopped in order to try and restart the car. There was no warning to this issue and the Santa Fe could not be restated and had to be towed to Weisner Hyundai in Conroe Texas to be diagnosed. It was revealed the knock sensor that was supposed to put the vehicle in safe mode so engine damage would not occur, failed with no warning which caused excessive bearing and rod wear causing the engine failure which could have caused an wreck on the road. The Weisner Hyundai in Conroe inspected the Santa Fe and mentioned the state of the engine showed it was well maintained and no signs of sludge in the engine. There were no warning lamps on the dash or symptoms with the engine leading up to this issue. This is a major safty risk is due to the immediate loss of engine power which other cars had to quickly swerve to miss my wife as she steered to the middle median. Weisner Hyundai elected to process a PA claim with Hyundai with photos and a full report. As of today, I have do not have the full report as the service center was still in the process to filing their report.

Oil compsumption noted and leakage noted by mechanic. Informed me could cause a fire in engine compartment. Unsafe to drive. I rented a car. . Engine burning oil, high oil consumption, oil leak. Reported to Hyundai. Took vehicle to Kerry Hyundai, Alexandria, Ky. Was informed that Hyundai won’t take care of it. Filed a complaint. Mediation through The Better Business Burrau. Claim was denied. I was not driving the car for a couple weeks. I am guardian of 2 school age children transporting to and from school and activities and was concerned for our safety. Took vehicle to Superior Hyundai, Cincinnati, Ohio for an oil change and reported an oil leak. Was informed there was no oil leak. Had oil changes at Valvoline, Newport,Ky, No report of oil leak. Walmart, Ft Wright ,Ky pointed out leak from oil pan. Replaced oil pan. Check engine light came on. Took vehicle to Konen’s Pittstop , Bellevue, Ky who repaired oil leak. Continued oil check for consumption. Again check engine light illumination. Recently Replaced spark plugs & wires, catalytic converter. Engine running rough. Valves going bad. If car stalls on highway an accident could occur. Hyundai has a recall in the same year and make but not for those manufactured in the state of Alabama. The dealership inspection was about a year ago at Kerry Hyundai, Alexandria, Ky. They only recommended oil changes. I cannot afford the additional engine repairs. Hyundai has prior knowledge of the engine defect and refuses a recall thereby endangering peoples lives.

My family was driving down the interstate at approximately 78mph when the engine light came on and the vehicle began to rumble intensely. After letting off the gas to approximately 50mph and touching the gas once more we realized the vehicle was not operable. We pulled to the side of an active interstate and awaited towing. We were in this spot for almost an hour hoping my wife and children were not struck by a vehicle. Additionally, as the vehicle broke we were concerned about being hit on the active interstate. Oil had been recently changed, maintenance was always kept up-to-date, no dash lights were on, and we had experienced no prior problems with the vehicle or engine. Vehicle has been inspected by a mechanic shop and a warranty representative, both of which stated the engine was dead. It now sits with a Hyundai dealership for further diagnostics testing.

Just received another letter from Hyundai (First one in Feb./March this one in June) telling me about the same problem with the ABS System and how it might short out and cause an engine fire. STILL NO REMEDY! The letter said I'd receive a second notice ...I guess they meant a third notice! What's taking so long to find a fix??? I'm supposed to be confident taking this vehicle on a trip knowing it may short out and cause a fire at any time while driving or parked!?? This is not acceptable.

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the dealer addressed the recall issue and the vehicle works fine.

Engine lost power while on freeway and a piston fired through the engine producing a hole and causing fire to travel through the exhaust system.

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

Purchased Vehicle 6/2022 has had an electrical problem since day one randomly does not start and must be jumped. I have taken in 2 times only to be told there is nothing wrong. I called Hyundai Corporate to see what steps I should take to resolve issues was told to take car in a third time and again told nothing wrong. A new battery was placed two months after my purchase date. And again this past February and issues still exist. Was given two option should problem not be resolved 1) Buy back vehicle 2) replace with different vehicle. Both options have been withdrawn. Explanation car has been on the road to long. I put $13500 down and have made payments for 2 years. There is still $12000 on the loan. Is there anything I can do to recoup at least my down-payment. I am a senior on social security and a part time job in which i am a caregiver and do not feel safe driving this vehicle. I and do not have a down payment to trade the car in. I do not want the vehicle there are other issues starting and with a parasitic draw there are bound to be additional issues down the road. Can you help please. Expected ResolutionHyundai take car back and return my down payment so I can purchase a reliable vehicle o Additionally just recently discovered vehicle was in 2 accidents which this information was never disclosed. I would not have purchased had I known.

I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!

I was driving the vehicle at highway speeds, when I attempted to pass a vehicle, the engine started making a knocking sound. I had the vehicle towed to the Hyundai dealership. When they did their initial inspection, there was no oil in the engine. The engine oil had been changed by a reputable dealer within 3,000 miles. The vehicle is well maintained and regularly maintained. No warning lights came on to indicate low oil or any other warning light to indicate any problems with the engine at all. Manufacturer has 10yr 100,000 mile warranty for first vehicle owner, but the warranty for second owner is 5 yr 60,000 mile. There are known issues with this engine and other Hyundai GDI engines. Dealership gave me a repair bill for a used engine replacement with labor of $12,650. Manufacturer says they are not responsible for the engine since it is out of warranty (although within original manufacturer warranty). The GDI engine is faulty and dangerous. A 5 year old vehicle burning 4 quarts of oil within 3,000 miles is not user error, thats manufacturer fault and they should be held accountable for it.

The check engine light came on one day and then before I could take it in to be checked, about two days, the light had turned back off again so I thought it was fine. Then, I was driving 2 hours from my home and on the way back the engine started to make a terrible knocking and screeching noise. It seemed like it was going to break down. I was on a country road so I quickly turned around and made my way back to a truck stop about a mile away. I had to pay to get the car towed to my local dealership an hour away. While at the dealership, after inspection, I was told it was a Rod Bearing Failure in my engine. This absolutely put me at risk as I was driving a far distance and an hour from my home. The dealership then got my service records and gave them to my extended warranty carrier- Assurant. They agreed to cover the over $10,000 cost with just my $50 copay. The car now has a different, used motor in it. My concern now is that I have had the same problem that other Santa Fe's have had in prior years but this one doesn't have a recall. Now, I'm driving with another one of these motors with worries that I'll have the same problem as before and be responsible for the fix. I asked the dealership and Hyundai USA case manager if they would warranty this new to me, used motor AND reimburse me for the 40 days that I had to pay for a rental vehicle and was told NO.

My 2017 Hyundai Santa Fe with approximatelh 118,000 suffered a catastrophic engine failure. According to the dealer where the car was towed, CVVT on the camshaft caused further damage to the engine. Recommended solution is engine replacement. Dealer is quoting approximately $13,000 + taxes and fees for this replacement. I have opened a case with Hyundai and contacted my insurance company regarding possible recourse. The dealer has indicated the 10 year/100,000 mile Powertrain warranty will not cover the engine replacement as the care has 118,000 miles. There were no preliminary warning signs of engine failure. Just minutes before the car starting leaking a ton of oil, the Check Engine and Oil indicator lights went on. Car has been meticulauly maintained and serviced over the years. The car is currently at the dealer, and I have no replacement transportation provided for this vehicle. While there were no injuried, I can imagine that had I not been in a position to have the car towed, the engine failure may have resulted in dangerous driving conditions.

Losing about 1QT of oil every 1k miles. The local Hyundai dealer acknowledged the issue but has no remedy. Their suggestion is to add a QT of oil at every 3k and check the level every 1k mile. I do not feel safe driving this vehicle as the engine also makes loud noises

I was driving the vehicle. Engine started pecking then a loud pop noise came from the vehicle. I stopped beside the road. I saw it was leaking engine oil. I drove it to the nearest mechanic. I was told the valve cover had a hole in it. When the valve cover came in. The mechanic took the cover off and checked the engine . He said a bolt or pin came lose on the crankshaft and broke off pieces of the engine on the inside. I was quoted for a new engine at 11,000 dollars. I said I can't afford that and I was would have it towed home. I had it towed to a hyundai dealer inside at the beginning of June. I told them what happened and left it there. I also filed a claim on the hyundai website. Mid July I got a call saying it was the timing chain and since I had no warranty, and hyundai was not going to cover it. The cost would be about 1,500. I asked them are you sure the mechanic took it apart and checked because I had it looked at already and I was told the crankshaft did it. Two days later I got a call back at was told it was the crankshaft that caused the problem. I needed a new engine. They quoted me a engine replacement from 14,500. I told them I can't afford that and had it towed home. I dont believe they sent the problem to hyundai to see it it would be covered. I bought that vehicle less than a year a go. I have been without that vehicle since May, and I have been out of town for 2 months unable to come up with a solution. I believe this is the same recall that is on the sport additions and think it should be added to the current engine recall as the sport models.

The contact owned a 2017 Hyundai Santa Fe. The contact stated while coming off the highway ramp she saw smoke coming from the hood of the vehicle. A witness stated there was fire coming from the hood. There were no warning lights illuminated. The contact pulled over to the parking lot and the vehicle would not stop. The contact let the vehicle slow down until she hit a bump and safely jumped out of the vehicle. There were no injuries and there was no medical attention needed. The fire and police were there to file a report. The fire department extinguished the fire. The vehicle was deemed a total loss. The vehicle was towed to a city pound. The manufacturer was not notified of the failure. The NHTSA Campaign Number: 22V056000 ( Engine Compartment Fire) was referenced. The failure mileage was 124,000.

My Hyundai Santa Fe 2017 has an acceleration / pedal issue which has left me stranded in the middle of traffic several times. This is a safety concern as it has left my acceleration unresponsive on highway at times. It takes about 60-90 seconds for the acceleration pedal to respond again. The issue does not seem to be at cold/warm conditions of the engine. No check-engine code nor fault codes have been prompted. I have taken to the dealership 4 times in Long Island with multiple revisions of the vehicle and they advise they have not been able to reproduce. The issue keeps coming back unpredictably and my vehicle is still under full warranty with less than 40k mileage. All of my family members have attested to this safety issue and I am dumbfounded that this has not been prompted as a safety recall / concern by Hyundai.

Vehicle had had excessive oil consumption dating back al least 2020. Engine seizure leading to traffic accident could have caused safety issue to me, my passengers and others. Excess usage has been documented by Conicelli Hyundai in Conshohocken, PA. On 5/17/22, I had my oil changed at Conicelli Hyundai with odometer reading at 45,952. I mentioned the excess oil usage and they set me up for an oil consumption study. On 7/11/22, odometer reading was 47,239 and vehicle consumed 2.7 quarts of oil. On 8/12/22, odometer reading was 48,168 and oil consumed was 2.7 quarts again. On 9/8/22, odometer was 49,098 and oil consumed was 3 quarts. On 9/18/2022, I had to add another quart of oil. Please note that I park on a concrete driveway, and there is no oil on the driveway. Next step was supposed to be engine cleaning under warranty, but I called 9/23/22 and was told a class action suit had been filed against Hyundai regarding excessive oil consumption and the engine cleaning was no longer being offered. My vehicle has not been inspected by the manufacturer, other than Conicelli Hyundai, nor has it been inspected by police, insurance representatives or others. In 2020, a low oil warning lamp appeared. When I checked, there was no oil on the dipstick and 3 quarts of oil were added. When I mentioned this to my regular mechanic, he said Hyundais were using a lot of oil, and recommended checking oil every month. I would have to add 1 to 2 quarts each month, between oil changes every 3,000 miles

2017 Hyundai Santa Fe. While driving, the vehicle stopped accelerating. The vehicle operated appropriately until half way through the drive. At stops, it would take several seconds (30ish) for the car to go about 20 mph (rough estimate). The car would not go above 50mph, and this took a few minutes to reach with the gas pedal all the way down. I parked the car and had it towed. After approximately a month at the dealership, the dealership text that there was a hole in the valve cover and that the engine would also need to be replaced. They did not say what was wrong with the engine and later stated, also via text, that to do a diagnostic it would be $350. I purchased the car used with approximately 45000 miles 10 months prior. At the time of the incident, there were 62000 miles on the vehicle. They stated that it would not be covered under warranty because I was not the original owner. I purchased the extended warranty at the time of purchase. They then filed a claim with that policy and we are awaiting an inspector to look at the vehicle. There were no warning lights prior to the issue. My family, husband and 3 children were in the car and it was dangerous because we were on a busy road and the car would not go to the speed of traffic. We are awaiting an inspector to look at the vehicle. The vehicle is currently still at the dealership. If requested, I am willing to have the car inspected. The incident occurred 5/12/2022.