NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Hyundai Santa Fe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The engine in my 2017 Hyundai Santa Fe malfunctioned due to issues with the connecting rod bearings, a known defect for this model. While driving on the highway, the engine began to slow down and fail, creating a hazardous situation that jeopardized my safety and that of other road users. A diagnostic performed at World Car Hyundai South confirmed that the problem was with the connecting rod bearings. Despite the severity of the issue and the fact that it is a documented problem with this model, Hyundai's Goodwill Program and warranty did not cover the engine replacement. The manufacturer cited missing maintenance records from previous owners as the reason for denial. I provided comprehensive service records for the vehicle from the time it was in my possession. The refusal to cover the repair based on the absence of previous records on Carfax overlooks that previous owners may have used service providers not reporting to Carfax. Additionally, there were no warning lamps or messages before the engine failure. Hyundai's decision to deny coverage, given the known defect in this model, suggests an attempt to avoid responsibility.
Vehicle stalled while driving and began knocking
This vehicle has been well serviced. On 06.24.2024, with 55,857 odometer reading, it was being taken to the dealer because it was making engine noise but it seized on the way. I had just gotten on the interstate and up to 65mph when I lost all power and had to coast to the shoulder of the road and call a tow truck to get it the rest of the way. Stayed at the dealer for a couple of weeks before we received a call to tell us it wasn't covered under warranty because of time...understandable but not acceptable. So we reached out to Hyundai ourselves and got a representative to look into why it wouldn't be covered if there were obvious (what we have come to find out) issues.There are already TSBS indicating timing chain issues but in order to determine what the cause of failure was would require taking it apart which they weren't willing to do. It appears this will be the next class action lawsuit as there are too many having similar problems and Hyundai isn't willing to stand up.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 35–40 MPH, the vehicle stalled. There were no warning lights illuminated. The contact noticed there were metal shavings in the oil. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The contact stated that the failure was related to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the VIN was not included. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.
The car has intermittent hard upshift from 1st to 2nd gear. It feels as if the transmission seems to slip for a moment then jolts the car, making a hard bang noise and jerking forward, and at times spinning the rear wheels. If I stop the car, turn off the engine and restart it clears the issue. It does not throw off any codes. I have taken it to the Hyundai Dealer several times and they have verified it with me while in the car but since it does not give a code or warning lights they tell me they cannot fix it. Hyundai corporate has also been made aware. This started at 77K miles and has been occurring for the last 3 years. I have brought it into hyundai over a dozen times for the concern. I have several videos of the issue
Vehicle: 2017 Hyundai Santa Fe On June 9, 2024, when my wife started the vehicle, the engine was immediately knocking. Due to concern for safety and the risk of catastrophic engine failure, the vehicle was not driven and was towed to our home to prevent further damage. Hyundai was contacted shortly after discovery of the issue. During a phone call, we were told there were no active recalls applicable to our vehicle and no replacement engines available. Due to the lack of immediate support and the vehicle being undrivable, we were forced to send the vehicle to a third-party mechanic on June 14, 2024, to complete a necessary engine repair. On August 21, 2024, we received warranty documentation from Hyundai related to this issue. Despite providing all requested documentation and Hyundai contacting the third-party mechanic directly, the warranty claim process was repeatedly delayed. We were told multiple times that the case was in its final stage, only to later be assigned a new case manager with no knowledge of the case, requiring the process to restart. The vehicle was not returned to us until April 7, 2025, resulting in an extended loss of our primary vehicle for our family. We paid approximately $10,000 out of pocket for the engine repair while the warranty claim remained unresolved. We have since been informed that Hyundai may require the engine to be repaired or replaced again by a dealer with no reimbursement, potentially rendering the previous repair and financial loss unnecessary. This raises serious concerns regarding Hyundai’s handling of a known engine issue and their warranty process. Hyundai Case Number: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine started to have knocking when starting engine after long sitting while off. Later, something with engine broke and it's at dealer to look at. We regularly changed the oil but started to have mass oil consumption. Had to get a tow.
Engine knocks when I try to accelerate, there is also a long hesitation and vibration when I accelerate, reduced power, engine is burning oil excessively and engine smokes.
My 2017 Hyundai Santa Fe has roughly 120,000 miles on it and an engine light came on. I brought the vehicle into an automotive shop where they stated the vehicle was very low on oil, they checked the code and then reset it. After they drove the vehicle, it began "knocking" and the code came back on. They stated in the paperwork, "[t]his code is caused by the ecm getting a response from the solenoids that the camshaft is off; engine is not timed properly. This can be caused by a stretched timing chain or if the chain jumps a tooth." The oil has been changed less than 2,500 miles prior, no light ever came on to indicate that it was low, there was no indication that it was burning excessive amounts of oil, and I park in the same spot each day with no sign of oil leakage. There were no warning signs that the oil was low or that there were issues with the engine. This engine easily could have overheated and seized with absolutely no warning that it was coming. I was set to drive with my family across the country right before this happened and we easily could have been driving on the highway if/when the engine seized. The automotive repair shop quoted $9,149.01 to fix the issues and I owe a little more than $10,000 on it. I don't want to risk repairing it since the faulty engine will likely have this issue again in the near future and I am at a loss for how to proceed, especially with many having the same issue.
Oil consumption issue. the car was eating 2-2.5 qts per 1,000 miles of oil. Over numerous 1,000 mile tests, it was confirmed my care was eating oil. The dealership did a combustion chamber cleaning, but the car still eats almost 1qt of oil per 1,000. I was actually told by a service advisor not to refill the oil and let the engine blow while I was driving it which is a safety issue. In my research there is a known oil consumption issue and I want Hyundai to replace my engine. I've been trying to get this rectified for almost 8k miles and am at 85K. I feel like Hyundai is trying to get me limp to 100K so my warranty is over.
Personal vehicle. Engine light appears & at times goes away. Happens frequently. However, had it serviced and was told the dashboard sensor did not need replacing. Then told yes, my catalytic converter is bad. This is a real concern if I hadn’t been so diligent & concerned. My mechanic insisted the converter was on recall. Please confirm.
The liftgate randomly closes and I have to jump out of the way to avoid it hitting me. This obviously poses a huge risk to my young children when they are nearby. In addition to that, the liftgate will sometimes only open a quarter or half of the way, sometimes all the way then suddenly reverse and start closing, and sometimes does not open at all. I've gone on Hyundai forums online and found numerous other people with the exact same complaint. Seems to be effecting cars made from 2016 - 2020. I have multiple videos of this but can't upload them as you only accept pictures.
In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.
My 2017 Hyundai Santa fe sport burns through 2qts of oil between oil changes (every 3000 miles). I check my oil once a week to make sure I have adequate oil to ensure my engine doesn't blow, Hyundai has open recalls on the 2017 models of my vehicle but my VIN number is not included...I have complained to Hyundai corporate and also the dealer and they state that I have to do an oil consumption test, at cost to me, to prove that their engine is defective...I first noticed this issue about 1 month after I purchased my vehicle, I was driving and my oil light flashed on for less than a second, I stopped at my sisters house and let my engine cool down and checked my oil and there was absolutely none... I refilled it and then began checking my oil weekly. I add at least 1/4-1/2 quart per week between oil changes. Every time I take my car in for an oil change they have to add an extra quart and make me aware that my vehicle is burning a significant amount of oil... This is my everyday car, I use it to get back and forth to work, I transport my children in this vehicle. There is a 953 Recall and also 218 but my VIN is not included.
Total engine failure at 120,000 miles. Car shut down without warning while driving.
Driving on busy interstate no warning. No lights to indicate issue. Car stops. Looses all power. AAA towed. The engine had locked up. No oil none. Car maintained oil changes as recommended. Oil was just checked 3 days prior for long rode trip there were no oil. Leaks no Lights on dash indicating check engine There are thousands and thousands of consumers online stating the Same happened to them. The majority state Hyundai will not replace or fix repairs because of numerious reasons. The biggest is that a recall was issued to reset a code. Since purchased new in 2017 original owner , I have not received any recal notices. So if a owner does not receive notice. How is it our fault further damages aren’t covered? I am still traumitized from the car locking up on a 6 lane Highway surrounded by 70 mph plus cars trucks. Please do not allow deaths to occur before the Goverment steps in and forces Hyundai to take full responsibility for our safety. Thank you for your time
I was driving my 2017 Hyundai Santa Fe and suddenly I heard the knock sound from the engine and when I pulled over, I saw the oil came down from the engine. I towed my vehicle to Hyundai dealership and they diagnosed the issue is vertical square and potential rod bearing failure. My vehicle has only 91k miles. I want to find out if there is any recall on this issue that happened to my car. Please let me know.
Our car started making noises and hesitating while revving engine to increase speed. Two days later we took the car to our mechanic. No warning lights. They test drove the car but apparently couldn't replicate the issue. Tried again and couldn't start engine. They thought it may be the starter. A new starter did not solve issue. They called us back and said the engine has locked up. It wasn't a safety issue as the car was parked but I assume it could have been an issue if we were driving it when engine locked up. We regularly change the oil. We have approx. 109k miles on the car. An engine should last longer than that.
The engine started ticking. I was driving on the highway and it started as a very slight sound (not yet ticking/knocking). But when I slowed down to exit the highway and then started to accelerate again the clicking got worse. The check engine light came on and I checked the code and it was P0014 and P0024. The oil was also low. I took it to the dealership and they said I need a new engine.
My 2017 Hyundai Santa Fe Sport has less than 100,000 miles and has been regularly serviced. On [XXX], the vehicle stopped suddenly and dangerously on the highway. No warning light engaged. Fortunately, I was able to roll to the breakdown lane without causing an accident. The vehicle had traveled 2,828 miles since its last oil change on March 30, 2024. My mechanic, Todd's Auto Repair in Beverly, Massachusetts, looked for leaks and performed an oil change. The vehicle traveled 894 miles before requiring another 5 quarts of oil on June 11, 2024. The vehicle traveled another 969 miles since last service and required 3 quarts of oil on July 25, 2024. The mechanic is therefore confident that the engine is burning through the oil at an alarming rate, with no warning lamps, messages or other symptoms present to protect the driver. I have an appointment for the vehicle to be inspected by a Hyundai dealer on August 12, 2024. The service center scheduler was resolute that there is nothing the Hyundai corporation will do for oil over-consumption. Hyundai customer Facebook groups indicate that this is a very common problem, putting drivers in peril. We welcome an inspection should you request one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving along 55mph on a 2 lane road when suddenly the car shut off. I was fortunate that it died at the top of a hill and I was able to coast to the safety of a side street. I was in a remote part of michigan and 20 miles from any service stations with my 3 children. The car would not restart. I was able to contact a tow truck who took it to my mechanic who said the engine had failed and I would need a new engine.
Driving car at highway speed down a mountain road with heavy traffic, A loud thump from motor and lost power, NO warning lamps PRIOR TO PROBLEM. No indication or odd noises from motor before complete failure. Oil had been replaced approximal two months before with no noticeable oil usage or burning. Oil changes completed every 3 to 4 months since purchase in 2019. Car required 2 quarts oil to fill to level. Without power assist to brakes, car was dangerous in heavy traffic. Car is available for inspection until paid off in two months and then will be scrapped. Independent machinic indicated noise sounds like rod journal had failed due low oil.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 60 MPH, the vehicle was making an abnormal knocking sound with the check engine warning light illuminated. The contact exited the highway and stopped at an auto parts store. The contact was advised by the store employee to have the vehicle towed to a repair shop. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact stated that prior to the engine failure the vehicle had been consuming oil and that she had been adding oil monthly. The manufacturer was informed of the failure. The failure mileage was approximately 100,000.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that upon start the vehicle, there was an abnormal grinding noise coming from the engine. There was no warning light illuminated. The contact stated that the vehicle stalled soon after while depressing the accelerator pedal. Due to the failure, the vehicle was towed to Bell Road Mitsubishi (1901 E Bell Rd, Phoenix, AZ 85022) where the vehicle was diagnosed with engine failure. The dealer and the manufacturer were both notified of the failure and instructed the contact to tow the vehicle to the dealer. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The vehicle remained in the possession of the dealer where it was towed. The failure mileage was unknown.
I just bought this car with only 58,000 miles on it back in October. The dealership I went to pressured me into buying this car for $5,000 more than the Toyota I went in for. I had a bad feeling from the start, but I’m young and easily taken advantage of. While driving a couple weeks ago, taking my [XXX] son home from the park, a check engine light came on. (First light to ever come on since getting the car) I was worried and took it easy trying to get home. The car didn’t make it home , it stalled, then wouldn’t start again. I got it towed to Hyundai and found out the engine has seized. I’m devastated. I’m a single mother and couldn’t afford this car very easily to begin with. Now I’m stuck with a car that I won’t be able to afford to fix and a payment. Why is Hyundai allowed to make & sell unsafe vehicles? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine failure while on the highway. There were no warnings or check engine lights. The mechanic at a local shop stated that the engine seized up. The car had received regular maintenance up to that point.
The engine is suffering from excessive oil consumption that might result in the engine blowing up. Hyundai is aware of the issue with many reports filed but has refused to address the issue.
car started doing a weird noise. car checked at dealership, mentioned that it was probably the engine but that there was no engine light on. Car released back to us since no warning light was on. Engine died about a week later while driving (luckily, we were in a parking lot and our kids were not in the car). vehicle has been at dealership for more than 3 months.
Complete failure of brake system. After the vehicle parked, a significant puddle of brake fluid formed under the rear axle area (mid between rear wheels. It appears that a break line failed. An internet search revealed that Canada has issued a recall regarding corrosion of brake lines on this vehicle. Extremely dangerous situation. Fortunately, the failure happened when driving in a residential neighborhood at speeds less than 25 mph.
Over the past 50,000 miles we have put on the car we have had major oil leaks and now the engine is burning oil. The engine has stalled multiple times and now sounds like a diesel. We have spent over $3000 in repairs and still will have to replace our car as it continues to worsen. Metal shavings have been found in the oil. No remedies have been found, aside from replacing the engine.
I have 146k miles on it, engine has bad rod knock sound at the start and while driving. Fuel quality and engine oil replacement has not been compromised. There is no check engine light on, and vehicle runs at very low rpm.
I was driving my vehicle on the highway and I heard that it making noise and knocking and I immediately pulled over in the highway and saw the oil came out of the engine. I took the vehicle to Hyundai dealership and they said the issue for vertical square and scoring. I have an extended warranty to repair the engine, but when I want to use it, they denied and said it is not covered by warranty.
The vehicle suddenly shut down while driving and the wheels locked up. There were no warning indicators at all. The failure happened to occur on a residential street, but if at speed on a highway this likely would have resulted an an accident. Upon inspection at the dealership it was determined that a connecting rod bearing failed and the rod had created a nearly 3 inch split in the engine block.
I bought this vehicle back in 2022 hearing how great Hyundai is wanting to make a long time purchase with a for my family. I’ve had different models vehicles but I wanted something reliable. Now hearing this is possibly a fire hazard I need all this taking care of immediately . I am dependent on my car to get to work, for food, and I take my kids to school an to practice and just everyday life. I will take my vehicle to the dealership immediately to attempt to get this taking care of this week an hopes this company can make it right. Thanks for your time
In December 2023 while getting a routine oil change, the mechanic told me there was no oil in the car but it was common for these vehicles. They told me to start getting it checked at 3,000 miles and having it topped off. When I went again in March 2024, there was again no oil. (I barely drive the car as I work remotely from home and rarely leave my house.) I called a mobile mechanic who came out and checked out the vehicle and told me it was probably the turbo out. I paid to replace the turbo. While driving in April 2024 the car suddenly lost all power and I coasted into a gas station. It refused to start. When the mechanic came, there was again no oil. After towing it 20 miles home, I spent the next few weeks replacing fuel injectors, spark plugs, and everything I could think of with no luck. Finally took it in to Hyundai and was told there was no compression in the 4th cylinder and a new engine was going to cost me $8650. The engine barely has 117k miles on it and everything else is in excellent shape. There were no warning signs ever that my car was low on oil, never any indication anything was wrong in the 5 years I have owned it until suddenly it breaks on me out of nowhere. Now I find out, after buying a $40,000 vehicle, that this is common for these vehicles and Hyundai is doing nothing about it.
Sun roof has opening and closing issues. No warning signs. Could very well cause major issues, broken glass, damage to electrical, interior due to water etc. called dealership with no luck.
Owned this vehicle for 4 years without any issues. Driving home on a friday, made a stop at a friends dance studio, and as I pulled into the parking lot my car just randomly died. I was able to restart the vehicle without any problems and there were no error messages on my car to indicate an issue. I drove the car home for it to die on me again as I was pulling onto my road. At first we thought maybe alternator. Still no messages are being indicated on my vehicle. My husand drove the car to the mechanic on Monday and as he drove it started making noises. He was able to get it to the mechanic. It was later that day that we were advised there was only a quart of oil left in my car (oil changes pretty regularly), per the mechanic the engine is toast. Still no error warnings etc. such as, oil low or change oil soon to advise me of any issues. I now have to completely replace my engine.
2017 Hyundai Santa Fe sport 2.0 purchased brand new on July 2016. A month ago with 73322km mileage, engine failure occurred on the highway. First, I heard a rattling sound, then car started to shake, engine light blinking, oil change light went off (which never) happens, and the car started to decelerate on the highway. Upon finding the next exit, as I was turning right at the lights, car shut off completely. Went to the nearest Hyundai dealership which was within 2kms. The car was moderately drivable up to the dealership, and was advised that it is unsafe for continuous use. The dealership's diagnostics were: piston or 2nd cylinder was not compressing and spark plug burned. Hyundai Streetsville, Mississauga advised me to pay $8000 for a new engine or sell them the car. Had the car towed from this dealership to my local dealership Schlueter Hyundai in Waterloo. Their diagnostics were: Vehicle has dead miss, cylinder #2 pulled plug and bore scoped cylinder found piston melted around the edge causing no compression. Hyundai Canada denied warranty as it is past 5 years despite low mileage and regular maintenance at their own dealership. Went to Hyundai Canada to determine if there is recall on this particular issue and now was filed. Another friend who owned a similar car with 140 000 mileage, engine caught on fire on the highway. My car is available for inspection. Thankfully, there were no accidents or injuries that occurred. My concern is the potential for accidents on the highway and other vehicles that have this issue & there is no recall on the Hyundai Canada website.
Engine seizure happened while driving and the engine caught on fire. The car was well maintained and had been up-to-date on all recalls.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle came to a stop in the middle of the roadway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with an engine knock. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 108,000.
Complete engine failure with vehicle excessively consuming oil with no warning indicators. Issue has been recognized by dealer as known issue. Safety risk with car complete shut down with no warnings.
Backup camera and it is available for inspection. I had the car in the dealership for 2 recalls July 3. When I picked up the car backup camera was blank. Dealership states it was a coincidence and nothing they did. Immediately took the car back for repair. I was told they don't know what's wrong., they checked the wiring all good, replaced the camera and it still didn't work. I've been in contact for weeks with Hyundia they don't have any answers yet.
Driving home from work loss engine power. Got it towed to my local shop and they informed me that my engine was seized.
The engine has an oil consumption problem. In early April, the oil crankcase was empty between oil changes. I change the oil religiously every 5k miles. In early April, the engine had zero oil and examination showed no leaks. The key safety issue is that no engine warning lights came on. The only reason I discovered the issue was because I noticed it was not running properly and took it to my local Goodyear Service Center who confirmed. The engine could have very easily seized up while I or a family member was driving putting us in real danger of an accident. The issue has been confirmed by the dealer - they are WELL aware of this engine oil consumption issue. One Hyundai dealer inspected the car and tried to tell I had two leaks - valve cover and oil pan gaskets. Both my Goodyear Service Center and a SECOND Hyundai dealer confirmed I do not have leaks (and I pics to prove it). The second Hyundai dealer acknowledged the oil consumption issue and told me to bring the vehicle back if it does it again. They want to charge me $700 for a "compression chamber cleaning" that works 20% of the time! No warning lights - nothing. I only found out because of the way the car was running. It would go into limp mode and not accelerate. That's how I knew something was wrong. There is a Facebook group for this issue and multiple class action law suits. Hyundai refuses to accept responsibility for this engine defect. I asked the service manager at the dealership and he said Hyundai has not addressed this issue EVEN IN NEW CARS. They ignore it because the only remedy is a new engine and Hyundai doesn't want to pay for it. Dealers don't fight for consumers because Hyundai pays dealers a much lower rate to replace the engine then for other warranty work so dealers don't want to be bothered. Meanwhile, consumers are on the hook for an engine defect that Hyundai should fix. This is a crime and a rip-off.
I was driving on the highway at 65 miles per hour and my 2017 Santa Fe began to decelerate. I tried pushing hard on my petal and it would not accelerate past 30 mph. I got off the highway as safely as I could. I heard a knocking sound while driving and the check engine light came on after my car experienced this problem.
Engine is overheating causing vehicle to burn through oil. I take the interstate every day, putting myself and others at risk if my vehicle breaks down. My oil sensors do not work, and do not display or illuminate. They flash on for a brief second and then disappear.
I was driving down the highway and noticed a sudden loss of power and a knocking sound coming from the engine that made a sound that matched the rpm's. It is available for inspection upon request however the battery is currently dead and it obviously has a serve knock. The safety of not only myself but other bystanders driving around me were at risk by my car potentially catching fire while driving. I have had one certified dealership tell me my car isn't effected by any recalls so there isn't anything they can do. There have been no formal inspections done to the vehicle. There were no warning lights on when we purchased the vehicle and no lights came on before, during or after this problem started. We have changed the oil every 3k miles and took really well care of this vehicle as we only had it for 3mo before we were forced to park it due to the engine failure.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 40 MPH, the vehicle lost motive power. The vehicle was taken to an independent mechanic. The mechanic performed an oil change, and the contact was informed that metal shavings were found in the oil. The contact was advised to take the vehicle to the dealer. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact was informed that there would be a fee required to diagnose the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 72,000.
On Friday March 22 2024 I was attempting to merge onto the highway but an individual wouldn't let me in which forced me to have to slam on my breaks. After I was able merge, roughly 2 miles down the highway I started hearing what sounded like a belt flapping under the front of my car, the noise increased into a banging I noticed I was losing speed so I pressed on the gas petal and received no exeleration. I immediately pulled to the side of the highway. No lights came on to alert that there was an issue prior. I pressed on my brake and it was rock hard and my wheel seized. I turned off my vehicle to attempt to restart it when I turned the key there once one click sound and all the alerts lights came on. I was unable to turn the wheel or press down on the brake as it was locked up. I had my vehicle towed to a mechanic. I explained what happened the mechanic said it sounded like my engine. He checked the oil and said the stick was dry and when he drained the oil it was black and had a strong odor. I'm pondering of how that can be due to I had gotten an oil change 4 monthly ago and very rarely do I drive my vehicle. I then read the recalls and reviews on my vehicle. I found the same year and style just last month a similar occurrence like mine regarding the engine. This could have caused a horrible accident which could have been fatal. Being that I am not the only one who had this experience; I think is a necessity to pull this particular vehicle to perform an investigation before this vehicle kills someone My particular car make and model has currently 6 recalls! I do not feel safe
Engine seized up on the interstate with no warnings. Almost got hit by 2 semi's as I tried to get off the next exit. I had 3 small children riding with me and it was terrifying. Got it towed 100 miles to the nearest dealer and they said the engine was consuming oil and the engine seized up. They said they are "well aware" of this problem, but without any recall, the bill is entirely on me. The recall does cover most Hyundai models, but for some reason, it missed mine.. but clearly has the same issues.
Data synced from NHTSA on May 4, 2026